heating and AC, plumbing & electric
Thank you for considering Paschal Air, Plumbing & Electric as your service provider. We are proud to serve Arkansas & Missouri for more than 50+ years. You can rest easy because whatever your air, plumbing or electrical needs may be – there’s nothing we can’t handle. It’s our passion and it’s our promise to you, one that we proudly stand behind. Avoid the hassle – go with Paschal!


Before we visit your home to walk you through the Paschal Process, please take a few moments to watch this short informational video, and to answer a few questions so that we can better serve you.


heating and AC, plumbing & electric 479.900.0784
March 15, 2021

Frozen Air Conditioner? Here's How to Fix it...

Here’s a problem you likely never thought you would experience: Ice on your HVAC in the middle of the summer heat. Don’t worry though, it’s actually much more common than you think! Very cold refrigerant coils + moisture in the air = ice.

When you’re running your AC unit more often and at colder temperatures, like you do in the middle of summer, they’re more likely to freeze up. If you notice something wrong with your AC, especially visible ice, it’s time to take action. We’re here to help you get the problem solved.

How will I know if my AC is frozen?

Other than visible ice on any part of your HVAC unit, the next most obvious sign of a frozen AC unit is a lack of cool air. If you put your hand in front of your supply vents and you sense warm air coming out, you probably have ice somewhere in the system. 

You may also notice a hissing sound coming from the unit. If that’s the case, take steps immediately to prevent further damage. Your wallet will thank you later.

frozen heat pump1 resizedblog

How to Defrost a Frozen AC Unit

Your air conditioner might take anywhere from an hour to more than a day to completely defrost. It’s important to catch it early to prevent further damage to your unit—and, of course, so you’re without cool air for the shortest amount of time possible. 

Here’s your step-by-step defrosting guide.

1st Step: Turn Your HVAC Unit Off.

  • Even if it’s sweltering outside, you still need to turn OFF your air conditioner! Running a frozen air conditioner will wear out parts much faster, and could overheat your unit. Worn parts are bad news for the most expensive piece of your HVAC unit—the compressor. To avoid lasting damage and a hefty bill, turn your air conditioner thermostat located inside from COOL to OFF. This will start the defrosting process. 

2nd Step: Switch Your Thermostat Fan to ON.

  • Turning the HVAC fan to ON will force it to blow warm air over any frozen coils—which will speed up the defrost process. Make sure it’s actually set to ON and not to AUTO. Automatic settings cause the fan to cycle—starting and stopping over and over again. You want continuous, non-stop airflow over the frozen areas. There is an option on your indoor thermostat to do this.

3rd Step: Locate the Source of the Problem.

Now it’s time for some investigative work. What caused your air conditioner to freeze up in the first place? There are a few common culprits:

Dirty Air Filter

  • Clogged-up air filters will essentially suffocate your air conditioner unit. When warm air is restricted from the coils in your unit, the coils get too cold and eventually ice over. Replace air filters at least once a month to prevent an icy surprise.

Dirty Evaporator Coils

  • If your coils are pretty dirty, the same process always occurs. Dirt, dust debris and grime covering the evaporator coils causes massive air restriction the same way dust will in your air filter.

Leaking Refrigerant

  • If you spot a refrigerant leak anywhere, that’s probably going to be the main cause of your ice problem. Low refrigerant levels cause drops in pressure, allowing moisture in the air to freeze around your HVAC coils. 
  • Despite what many homeowners may think, refrigerant doesn’t simply get “used up.” It doesn’t decrease over time, and it doesn’t evaporate during AC use. So if you’re low on refrigerant, there’s absolutely no doubt you have a leak. 
  • Note: Refrigerant is an extremely hazardous chemical that should only be handled by licensed HVAC technicians. Give us a call if you think you have a leak.

Problem Parts and Other Issues

  • A collapsed duct, weak blower, or closed valves might be causing your air conditioner to freeze. Air conditioner units are very complex machines with a lot of other pieces and parts. Our Northwest Arkansas, Fort Smith River Valley & Southwest Missouri HVAC pros can help to diagnose these less obvious problems.

4th Step: Keep a Close Eye on Your Air Conditioner.

  • As your air conditioner unit thaws completely out, you might run into some additional damage. Drain pans that have overflowed and clogged condensation drains are a large risk when this much water is coming off your air conditioner. Place some towels around the unit and watch for any  additional leaks to prevent water damage. 

Once your air conditioner unit is completely clear of all ice and all parts are dry, you can turn your A/C back on. Keep a close eye on the unit for any continued problems over the next several hours to a few days.

Can I Pour Hot Water On Frozen Air Conditioner?

One question we are often asked is: , “Can I pour hot water on frozen air conditioner”? The answer is “Yes”. Pouring hot water will melt the ice faster and in turn, thaw your AC faster. In fact, the water does not need to be extremely hot, even warm water or running water will work to thaw the ice.

5th Step: Call us at Paschal Air, Plumbing, & Electric!

  • If changing the air filter solved your ice problem, you’re in luck! Now it’s time to keep your unit in top shape throughout the summer. Getting regular preventative maintenance and inspections can help catch issues early and prevent your air conditioner (and your wallet) from freezing up.

Unfortunately however, replacing the air filter is the only thing you can do yourself. So if that didn’t work, it’s time to call Paschal. All other issues are best diagnosed and treated by our team of Northwest Arkansas, Fort Smith River Valley & Southwest Missouri HVAC professionals. We’re happy to help!