Trusted Experts in Air Conditioner Repair in Poyen, AR
Paschal Air, Plumbing & Electric understands that families in Poyen, AR need an AC system that will keep them comfortable all year long. Our skilled craftsmen provide AC repairs that keep your system working reliably all season. Call us today and find out why our motto is “Professional People. Professional Services.”
Our team provides both scheduled, on demand and emergency AC repair services in Poyen, keeping families comfortable for generations. As we have kept our customers happy, we have also built a solid reputation and a loyal customer base. Our customers keep returning to Paschal because they trust our experienced team of technicians. Our trained & trusted HVAC technicians are able to swiftly & efficiently diagnose & detect issues that may occur with your heating and cooling system.
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Get your heating system ready for winter! Contact our experts for quality solutions to your furnace or heat pump problems.
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Breathe more easily with comprehensive air quality solutions that include humidity control, duct sealing, air filtration, and more.
We were impressed with the pictures and explanation of all the different things that were checked for our biannual service. We have peace of mind because of the service Paschal provided. Thanks Dustin.
I love the service,they do good work.
Jesse was very thorough with his explanations and very courteous. Thank you!
Excellent review of my home system today. Thanks to my tech he has prevented a possible challenge In the near future. Great preventive maintenance today.
Their knowledge and work quality is 100%The guy was very friendly.
Colton was nice and professional. I really appreciated seeing the pictures of the work he did on the hvac.
Isaac is a professional. Excellent young man.
9-3-24Paschal is by far the best HVAC company in the area! Five Stars For Sure!Colton has come to work on two of our houses and did an excellent job, each time! He was really professional, friendly and very knowledgeable about the fixes our HVAC systems needed. Although, we were a bit reluctant to sign up for an HVAC yearly contract, he was convincing, but not pushy in explaining the benefits for us. He went over and beyond our expectations! Thanks Paschal for hiring another trustworthy employee to your team!1-4-24Great service call from Paschal!7/10/22Another 5 star service call from Paschal for maintenance of HVAC.Joseph was very friendly and answered all our questions. He was very knowledgeable. We will definitely be using Paschal’s Services in the future.8/17/22We had another great service call for an A/C maintenance. Great job PASCHAL!2/17/22Dylan was very friendly and gave us another great HVAC maintenance service call. Thanks Paschal!
Fair price, excellent service and installation, and professional follow-up on my issue. They have won my business away from a competitor. This is a good company. I wish all home service and repair companies brought this level of integrity to their work.UPDATE: I hired this company for a major plumbing project. Corbin and Jackson brought excellence and professionalism to their work. I'm a multiple-repeats customer. In other words, I'm a repeat repeat repeat customer. These are trustworthy folks.
Adrian was great!! Spent most of the day helping us with our HVAC issues.
Jesus was professional and very knowledgeable. He fixed our issue and made sure everything was working. We appreciate it. Thank you
Great service. HVAC service awesome
We are very happy with the sale and installation of our mini split system. The installation crew did an excellent job of showing me where it would go and explaining how to use it. Clean up afterwards was great, they treated our house with respect. I would definitely recommend Paschal.
Westin was knowledgeable and fixed the leak with my toilet shutoff valve quickly and professionally. He also answered several other questions I had. I highly recommend Paschal Air-Plumbing-Electric!
I have a few rental properties and these guys always show up when they say they will arrive and do a good job
Dakota arrived and introduced himself. I explained that our geothermal system wasn't cooling like it should. He went to his van to get his tools and went straight to work. He diagnosed the problem, repaired the faulty contactor, and checked out the unit to make sure it will be ready for cool weather. He was polite and explained the problem well. It feels great in our home again.
Professional polite explained things very well knowledgeable fixed my problem in a timely manner
Jackson Smith was prompt and on time. He did a great job, diagnosing the problem and addressed it quickly (tree roots). Thanks for your excellent service!
Yes the service with you guys was good and you sent the young man here to arrive just right on time and he fixed the problem for use thanks paschal Air & ELECTRIC . YOU GUYS ROCK 💪💪💪 JUST SIMPLY AWESOMESIGN MRS. KATHEY GILLIAM THE APARTMENT MANAGERAND BEHALF OF MOSBY SOLUTIONS
Very impressed! Came out the same day! Very up front on pricing. Great communication. Colton was very kind and very knowledgeable and professional.
Robert and Eddy arrived on time and proceed to perform the service. They were polite, friendly and efficient. Robert was thorough in explaining what was being done, why it was necessary , and what to watch for in the future. Robert noticed potential issues that we need to watch. I appreciate Robert’s expertise and the great job he and Eddy performed. They cleaned up after themselves which is appreciated.
Very professional. Did a great job fixing my air conditioner. Pleased with the work and price.Thank you for a job well done.
Tyson McLaughlin is very experienced and knowledgeable. He thoroughly cleaned and inspected all 3 of our units in preparation for the coming winter. He also made recommendations for possible upgrades that may be helpful in the future, without any high pressure tactics. I highly recommend the Paschal maintenance plan.
They have been very good with maintaining our hvac for heating and cooling. We strongly depend on them to keep them in top condition. Dillon is new to us but we believe he is doing excellent work meeting our needs.
Zak was awesome. Explained everything
My wife said the tech. was professional and polite.
Had a great experience with Kevin. He was knowledgeable, professional and well spoken. He had a great attitude and is a great asset to Paschal! Thank you!!
We were very impressed with the service and responsiveness of all representatives of Paschal. The salesman was extremely professional and responsive in all communication from in-person, text, phone, and email. All of the installers were extremely knowledgeable and efficient. They were polite and cleaned up the work area leaving it better than they found it.Thank you so much. We are very appreciative of our HVAC system and hot water heater.
I scheduled a visit from Paschal for 3 plumbing issues in a newly purchased home. My technician was Pablo Lopez. I cannot say enough good about this employee. He was professional, knowledgeable, thorough, detail oriented, patient, and personable. He answered all my questions and resolved the plumbing concerns. I was informed up front of the cost for work that needed to be done. I highly recommend Paschal and intend to call them for any future plumbing, as well as HVAC, needs.
Colton did a good job talk to me about the problems and fixed it everything and we're all good seems like a good company, and he's a good people person. Five stars
Plumber AJ DeWolfe was especially thorough. He identified a drainage issue that had been a long term problem. Repairs were prompt and successful.
I was charged $224 for an A/C repair that was caused by a technician not cleaning the condensate drain pipe during an April 11,2023 routine service.I asked the technician if the pipe needed to be cleaned and he told me it didn’t.Caleb quickly responded to my concern. He apologized and provided a refund.
Jose was really cool, knowledgeable, and a pleasure to talk with. Price seems a little steep but that's just how it is now. I don't necessarily like how the company pushes a membership when they visit, because who wants another subscription. Overall I would recommend Paschal, these guys know what they're doing.
Very pleased with the Service that Jacksonprovided.He was on time,completed the work quickly,and he did a professional job.We will certainly call Paschal in the future. Thanksl
Very prompt service. Knowledgeable technician. Explained all options available to me, provided same day estimates.
Jacob came out the day I called. He was amazing at explaining everything to me. He also explained everything to my husband when he got home. Great technician!!! Hopefully next time we need you we get him as a technician again!
Great service very informative polite and professional thanks
I have had this system for 8 years and Paschal been with me from day one.Wouldnt use anyone else
Our installation team was fantastic!Sean & Juan are both professional & courteous. Very knowledgeable and really did not leave until "THEY", we're satisfied that everything was 100%..Just a GREAT company from start to finish.
Armondo was polite, experienced, that he shared. He expressed what he believed would be my best selection of the products that Paschal promoted. However your prices are extremely high & I will not be procuring your services.
Austin and Riley did an amazing job installing our new water heater. They were quick and cleaned up afterwards. They also explained everything and answered any questions we had.
Our air conditioning went out and they had a service tech here within a couple of hours.
We had the greatest pleasure with Service Manager Caleb & our technician, Raphique. Caleb took imitative to the problems with our HVAC. He made sure a plan was in place, especially on past bad experience. Raphique is so detailed. He made sure to go through every step, no matter how long it took to get to the root of a problem. He is always so sweet to our daughter and so friendly. We feel so blessed. THANK YOU RAPHIQUE!!!!!
Brian was very professiinal and thorough. PASCHAL,Air, Plumbing has been my provider fir many years. I APPRECIATE their prompt and efficient service.
We are very pleased with everyone that we interacted with at Paschal. Everyone was friendly, polite and knowledgeable. From the phone receptionist, the sales rep, billing and the installation crew. I can not praise you all enough.
Derek was very professional and thorough while completing our scheduled HVAC maintenance.
Very knowledgeable. Had air conditioner tune up and any issues were explained in detail along with all my options. Would highly recommend.
Glad I use Paschal. Everything is explained including the cost.
Jared was very knowledgeable and friendly. Completed the job in a timely manner, did a great job of explaining everything. My air is running perfectly.
I live in a very old house. The faucet in the front yard was leaking some. I called Paschal because they had done good work for me before on my A/C. They dispatched James. He is very knowledgeable and personable. He explained that the pipe was basically rotting out & very likely to crack if worked upon. He was able to quickly address this by a total replacement of the pipe from the meter to the house. I am very pleased with his explaining what my options were. It took about half a day to dig a trench along the old pipe, done by the digging crew. Just today he took about half a day to lay in the new pipe and connect it up. He had me test the flow to the bath tub. It came out clear because James took the time and effort to clear the new pipe of any dirt. I am very pleased.
Corey was a informative nice person.
Aaron was great when he came over to fix our AC. He had our issues fixed quickly and was very kind. Paschal will definitely have our future business!
Marquis came out to assess our issue with our A/C unit. He was very knowledgeable about the issue & gave us tips to help with maintenance.
Paschal is always professional, Jake the technician is very professional. The company is easy to work with
Those are five hard-earned stars for Nykle, the man who did the job today. He came early and stayed late pick-axing his way through big rocks and cement in order to do the job right. I know the job turned out to be a lot more difficult than anticipated, but he got it done AND stayed true to the company’s estimate. I highly recommend Paschal’s and will not hesitate to call on them again.
Paschal is always there for us whenever we need them. Quick response time, well trained professionals and technicians, friendly and knowledgeable. Today, Colton was able to inspect our A/C and quickly discover exactly what it needed to be remedied. We greatly appreciate him.
The Technician was Professional, Efficient and Knowledgeable.
Thank you!My old water heater was leaking and not working. I’m pleased that I contacted Paschal Air, Plumbing & Electric with my home needs. Very satisfied with a job well done and responsive customer service! It was a pleasant and friendly experience.
Did a great job courteous and informative.
Courteous, friendly and took the time to make sure everything was right. Will definitely recommend them.
Great customer service!! Ty did an excellent job, explained in detail what my problem was as well as answered any questions. The job performed was well done and outstanding service delivered.
We have all of our services for electrical, a/c and plumbing done by Paschal and we love the service. Today, Marin and Grant serviced out water heaters, and although we have a rather complicated set up for our water heaters in a small closet, they tackled the job with patience, efficiency and professionalism. It took them a little longer than they expected due to our crazy set up, but never complained and went about their work in a timely manner, leaving with the same great attitudes they arrived with. Thank you, Paschal!
Technicians were courteous and professional. They explained all services and answered questions. All went smoothly.
Paschal’s tech Cody did an excellent job in inspecting, servicing and reviewing all he did and what potential issues we might be facing in the not. to distant future.
Always prompt and efficient service, routine and urgent! Highly recommended!1/6/20 Another prompt, courteous, and satisfying visit from Joseph. Thanks so much!
These guys…every single one that has serviced our electric, HVAC, and plumbing, have been wonderful, informative, knowledgeable and courteous.
Our last service was HVAC. COLTON BURNETT. He is courteous, kind, super knowledgeable, honest and above and beyond in soooo many ways. He is a superstar that gives Paschal the great reputation they deserve.
His supervisor, Lyle, is also a gem. He deserves Kudos too!
Colton knows his stuff and could explain in detail all the whys, ifs, ands and buts of all things we asked and explained everything well. There is nothing he did not know, and if he was just a little unsure, (instead of making things up), or wanted another opinion , he went up the ladder to Lyle and got more information to figure things out. Honesty. Integrity. I love that about him. He’s really a super asset to the company.
He works hard and is diligent, and explains what he’s doing and why he’s doing it every step of the way. Other companies don’t do this. They just do what they do and send a bill. This is what makes Paschal special. The communication is impeccable.
Colton is a gem that needs to be recognized and appreciated both by the consumer and the company. I’m proud to recommend him for any HVAC job you may need worked on. Go Colton and good luck with your future with Paschal! You are a blessing to know, and a boon to the company. I wish you well! And Paschal…you are so lucky to have him. Make sure he knows that.
I highly recommend Colton for any air conditioner issues you may have. He’s one in a million!
Repair man was excellent. Did great job
I own a 106 year old house, and I've had Pascal repair a broken circuit I couldn't find all the way up in my attic. They installed a whole home water filtration system, and today they serviced my AC units. Their pricing isn't the cheapest, but when you consider "you get what you pay for," with Pascal, you get what you pay for, which for me has been polite, knowledgeable, and professional service. All three technicians that have done work for me were all good dudes, well trained, knowledgeable, experienced, and most importantly HONEST. Highly recommend
Our technician, Tiffany, was wonderful. She is professional and personable - thank you!
He was very good and explained his findings after he was done.
Very knowledgeable and helpful with everything. Highly recommend. Will use them again for service. Logan Moss was my tech.
Seth Wilder has done wonders with my HVAC system. I signed up for the Essential Protection Package, and will always recommend Seth if I need service.
A/C quit working. I scheduled an appointment to have a technician look at it. A few minutes later, the tech called to say that he was available earlier than scheduled. He came out and quickly diagnosed the problem. He fixed the issue and checked the rest of the system to make sure it was in order. Very satisfied.
Cody came and did a very thorough job of servicing our air conditioner. He also shared with my husband what he could do to keep our system running smoothly for many years to come. We would absolutely recommend this service.
Trevor, did an awesome job…and I have used his expertise for years, before he came to Pascal…I wasn’t to keen on the company’s scheduling process, was supposed to schedule for early spring; but it wasn’t scheduled until late summer…go figure….Trevor pre-scheduled our fall check-up…shouldn’t have any problem's now. Thanks, Trevor for the awesome customer service…
As usual professional service combined with a personal flavor. Thanks so much, Paschal!!
Pablo Lopez put in a new water heater for me today and did an excellent job. He was very knowledgeable and answered all my questions. I would recommend him to anyone. Thank you, Tam Caple
Positive in every way. Thank you, Zhan! Very thorough check up on unit. Appreciate your time.
Very nice and friendly and did his service very quickly. Nice job.
Dylan did a great job. I would definitely recommend Paschal.
The technician called this morning to say he could be here early today so I happily agreed to let him come earlier than scheduled.He arrived when he said he would would and after introducing himself he went right to workAfter he finished his regular scheduled maintenance, he advised us of a whole house air purifier system that he could install at a discounted price. We agreed to have him install it while he was hereWe are very satisfied with the level of professional service we received today and will continue to use your companyThank you very muchSincerelyKeith HundleyJoplin MO
I am so grateful for Pascal Air, Plumbing and Electric. I called late in the afternoon, hoping someone could come out and fix a water leak. Pablo was at my home in about an hour and fixed the problem. I had heard good things about Paschal but my experience was beyond my expectations. Thank you Pablo and thank you Paschal!
Excellent service. Technician knowledgeable and patient. Listened to our concerns and did not leave until he solved all our issues.
Jared did excellent work on the service call and explained the upgrade options well. Glad I opted the service contract
Awesome job from start to finish Rick and Logan did a great job installing new water main and got everything cleaned up perfectly thanks so much
COLBY Was our tech today. He checked everything and showed me what to look for in the future. He was very professional and helpful. We will call Paschal in the future when we need.
Parker is a very capable technician, on time, and very friendly! Trevor came today and was awesome as well. Highly recommended.
I appreciate the prompt, professional service. An answered prayer!
Service after the sale is very important to me. The service that your team has provided is consistently EXCELLENT! Professional, efficient, and pleasant.
Colton was our service technician today. He was Very professional, thorough, and polite.He took care of three issues for us.It took time to explain what needed to be done. Afterwards, he explained what he did , then, actually showed us pictures of the readings that he took and explained what they meant.We felt very confident in the work that he did for us today, and are totally satisfied that our units are in great shape.
Brent was prompt and polite, and he seemed very knowledgeable and proud of his work. He thoroughly explained what he was doing and answered any questions I had.
Polite and explained everything in detail. Made recommendations without pressuring me into anything.
Promptly arrived and addressed the issue!
We’re thankful, for the maintenance program. Shiloh was awesome! He answered all my questions and helped me to understand the entire process and experience. Thanks again :)
I use Pascal for HVAC. The quality of the work is excellent they are extremely professional and responsive to my phone calls. They always arrive right on time. When they finish they give me a complete list of what they have done for me and they are authorized dealers for my brand of AC. I am 77 years old and have never had a company that was this efficient doing work on my home.
Technican explained all the different things he was checking to figure out what the root cause of the ac issue. This is very helpful to explain to my spouse. He was very courteous and professional.
The service was excellent! The repairman was knowledgeable, personable and professional! Found the problem right off. Highly recommend!
Jose was on time and professional!
Called and showed up on time and explained everything he was doing!
Very friendly service. Explained in detail what was needing done. No hidden cost. Plan on using this company again. Very satisfied.
Carlos and Moise did a great job! Very nice young men and timely.
Came & repaired my HVAC unit, got it up and running. Very prompt, courteous, knowledgeable, & quick to respond. Would highly recommend them!
Tiffany was very courteous and professional. Very pleased with her service.
The young man was very polite and honest. Paschal company has been great. When I decide to get all new system they will be who I call
On time and very friendly.
Our AC went out and Tyson was absolutely awesome! Helpful, polite and hardworking! Appreciate the help!!
Very nice and knowledgeable man. Willing to check out things while here that was not scheduled!
I am so glad I pay for my a/c and furnace to be serviced every year. My technician always tells me thing that I didn’t know like my batteries were about to go dead on my thermostat. They just do a great and they are always so friendly.
Brad the plumber came by to check/flush my water heater...fast and professional service.
Tech was quick and knowledgeable. Will use again.
We appreciated the service call on the day we called them! Logan was very polite and kept on task.
Paschal/Larsen is our favorite heating and cooling service. We have been calling on them for HVAC services for more than a decade and they never disappoint! The technician thet sent this time was extremely knowlegeable, courteous and dedicated. He reponded quickly, instantly recognized the problem, had parts on hand, checked warranty, saved us money and had our system repaired before the next heat wave hit.
Justin was professional and thorough. I’ve never had such a complete evaluation. He used good judgment on flushing my hot water tank.Jared provided excellent service again today. Since Paschal took over the business, I have noted a significant trend to try to upsell for other services. The maintenance agreement has also really jumped in price. The payment mechanism has gotten less convenient. Edited 8/23/2024.
Paschal has done an amazing job making sure i'm taken care of and happy with my service and systems installed. Cody was out quick and helped come up with a game plan for repairing my system. Thanks so much.
Preventive HVAC check. Stefen was very professional and informative. He presented options on some things that needed to be addressed. I appreciate the time he spent with me. He is certainly an asset to Paschal!
Young man did a good job.
Yasua, came today to do an air conditioning tune up and maintenance. Yasua was awesome, very professional, polite, informative and all around great guy. He spent a lot of time with us explaining different options that he could do to help with some issues we are having. We will be calling him again soon. Great young man and a great company. Give them a call!!
Prompt, professional, very knowledgeable.Highly recommend!
Jeff and Jesus were very patient and efficient with their time. They answered my questions. Very pleasant and easy-going both had the stove hooked up in no time.Thanks for taking the job.
Professional and thorough.
Claudia Felizitas Haberland G.
My air conditioner stopped working. I called Paschal and the friendly assistant gave me an appointment right away. The very knowledgeable technician Aaron came out that same afternoon and carried all parts with him for making possible repairs. Because of this foresight the repair could be done immediately and our unit was up and running in no time. Further Aaron explained patiently why the unit stopped working, showed us the causes and therefore further assured our trust. I really appreciated their prompt response and signed up for their maintenance plan. I feel very well taken care off. All in all a five star experience and reasonably priced too.
Fast service with great customer service!!
A big shout out to the technician Caleb. He did such a wonderful job. Very informative and friendly. He fixed the backup issue in a jiffy.
Bryan did an awesome job, very polite and courteous. He cleaned up and my problem is resolved.
Our water heater quit, so, we appreciated that your plumber came the next day. Justin did a neat, quick job. Thank-you!
Jackson was great. Super professional. He answered all my questions and was super informative! Highly recommend!
Mr. Torres was friendly and very knowledgeable. He knew exactly what needed to be done, and did it very efficiently and thoroughly. We were totally satisfied!
Awesome people are very friendly and helpful and get back with you in a timely manner
Showed up fast crawled my house fixed a problem they were not onsite to fix that I did not know I had a problem with fixed found my leak and fixed it for me all in all great service would recommend
Great equipment. Professional installation. Always easy to contact. Replace smart toilet.
Very professional and detailed in explaining to me the work performed. Will definitely use Jorge Diaz again. Thank you for your great service
Westin and Jesus did a phenomenal job. They took care of the issue quickly and kept me informed throughout the process. Highly recommend.
I just want to say she was informational and on point for what she was doing and talking about. I enjoyed the fact that she spoke about the unit as though it was first nature to her. Keep up the A1 work... Miss Tiffany for the win🥇
Shiloh did a great job!! He was very thorough and explained everything well. Cleaned our outside unit well too!!
Floyd Mccleland was very courteous and a life saver. He explained the whole process of Fixing the A/C. Made me feel at ease and did a great job. Thanks for helping my family and I.
While we have generally had very good luck with your technicians, Marquis stands head and shoulders above your already highly-qualified staff. He is extremely competent, articulate, and professional. I hope you appreciate just how well Marquis represents your company.
Always a good experience. Had a new tech today Colton who was very thorough and helpful.
Came the same day I called for service
Dustin was very professional and we were very pleased with results.
We had a big emergency. Your team reacted very fast. Within two hours your technician was at our facility. Supper job getting us back in business.
The company was prompt at addressing our concerns and the technician that came out to our house was very professional and polite. Informative and knowledgeable about our system and left us comfortable about our services. I'm glad we called Paschal.
We always have great service with Paschal. Zack recently came to our house, did a very thorough cleaning, changed out our filters even though we planned on doing it ourselves and showed us ways to save money as well as things that could help improve our air quality. Thanks Zack and Paschal!
Floyd McLellan was our service tech today for our maintenance service. He was very detailed, took his time and provided incredible service. He was not pushy, provided detailed quotes on recommended items and had a lot of pictures to show the work. Not only was the service incredible, but is the nicest tech that I’ve had the pleasure of meeting. Super friendly, polite and was not in a rush and took his time to explain what he did and answer any questions. Was a great experience.
Logan was very helpful and concerned about me getting my air back on. Very professional. Thanks
100% satisfied!!! Bradley, our service tech, was courteous, friendly, and professional. We couldn't be any happier with Paschal! It’s great to have a company you can trust to do a good and thorough job. We found our new service company - and we are delighted with them! Highly recommended!
Darrick went over everything with me before I agreed to anything. He was determined, efficient and knowledgeable in his work efforts and ethics. Stand up guy with the company. I will be switching to their monthly plan. Thank you!
They called 20 minutes before arrival and were quick to determine the issue! Very kind and easy experience.
We have had Paschal Air for two years now. They are always very professional and courteous. Our serviceman Colton was extremely helpful and answered any questions that I had.
Great experience from start to finish! Garrett was friendly and professional. He made sure we were happy with the work. We will definitely be using Paschal again.
My tech this time was Jake and he was awesome! Knowledgeable & professional. He went above & beyond to make sure all of my questions & concerns were remedied. Thanks, Jake!
Pascal gave me a great deal on my plumbing issue. The plumbing tech was a total professional and did a great job. I would definitely recommend them.
Great service and best prices. We had a unit break down at a renovation project. Matthew from Paschal was quick and eased our minds immediately. The new unit was installed within 2 days and we are super happy!
Reason I use Paschal is for your great service, also your techs. I had AJ DeWolfe today for plumbing issue, he was thoroughExplained and fixed the issue. Very courteous and polite young man. If ever in need again I hope AJ is available.
On time, drain is clear. -- everything I had hoped for at estimate price by professionals! What's not to be happy about?
Did the spring AC inspection - was very thorough and got it done quickly. GOOD JOB!! Very Courteous and knowledgeable.
Great help and great customer service from Colton Burnett!
I was able to get an appointment immediately! My tech was on time, extremely friendly, determined my problem quickly, and solved it even faster. And the bonus was he was not intimidated by my very large dogs. Highly recommend.
Fantastic experience ! Great communication and work was done on point . Would use this company anytime ! Charley did a great job before and after work was done .
I was very pleased with the service. Christopher had the AC back up and running in a short period of time. It's also great that Paschal Air had a technician just hrs. after I called.
1-First we needed a professional to come out as soon as possible, which ended in up being the next day. Wow!We had Paschal come to perform the semi annual maintenance. We were not sure if there was an issue but we noticed that sometimes the A/ C would stop working and needed to be turned off and back on to reset it. The professional found the cause and replaced the part immediately. The house cools off faster and now runs more efficiently.We also took out their Plus Maintenance Plan. It’s already saved us money If you maintain your Heating and Air Conditioning, like us, due to the age of our equipment, This is only a few dollars more with perksThank you for a job well done and professional2-we had to call them again about a different issue, The fan was not working. Bryce fixed 2 issues, we didn’t know 2 things failed. He’s bright, professional and very courteous. He also knew what he was doing. Thank you BryceOn 9/6/23 our 22 yr old water heater started leaking. We called them up and they came within a day. We decided to replace the water heater with a bigger 50 gallon one. They removed and replaced it all the same day. It was an unexpected expense but they even had financing available to us. This really helped us out. We have maintenance plan on our water heater also. It’s so nice to know they do stand behind their work.On 8/9/24 we had an issue with our recent purchase of a thermostat. It was revving our furnace up every time it reached the temperature set on the thermostat. The professional showed up and diagnosed the problem and was able to fix the issue. Our thermostat was replaced under warranty and the furnace runs properly now. The tech stuff on the furnace is beyond me but we do trust them and have only been pleased with all the work they have done for us and them standing behind their merchandise and work. Thanks again.
I got an appointment and repair the same day I called.
Our technician Douglas was the BEST ! He was professional, courteous, and explained every step he was taking to ensure that our air conditioning unit was being fixed and working correctly. We are so thankful to him for all his hard work. He is a great asset to the Paschal company and we would highly recommend him and your company to all. Thank you, Kimberly Stotts
They were courteous, quick, and the air fills so good.
Very thorough and professional experience
Colby came here on time, fixed it and left. Very friendly, and knows his stuff! Thank you for the fast and good service.
Larson Heating and AC has the best service technician’s who are well trained and very professional. This is one of those rare companies that exceeds my needs on a regular basis. I would not use anyone else.Jim G.
Fast response, excellent work and very clean. Coby was a great tech very knowledgeable and proficient.
I appreciate Pablo Lopez for fixing the problem with my water tank. He went above and beyond to get the job done.
AJ, was a great service technician. He isprofessional, polite, patient and explained everything thoroughly.
Fantastic service, as always! Jared is awesome and friendly. 😊
Good work, friendly people, fast service.
Very professional and very knowledgeable and honest. They quickly and thoroughly checked all the components of my equipment and provided the service I expected. As a single woman, I am often concerned about being taken advantage of by business people BUT I trust Paschal reps to do exactly what they say and for the price agreed to. I am thinking about getting the service contract. Good guys!
Dustin got my kitchen plumbing unclogged. He called to let me know he was on the way. Arrived early in my time frame. I really appreciate it. Now I can wash dishes and laundry again.
Brin66 itm (Intensional F.
Installers were excellent, courteous and knowledgeable. My Units are Great. They had Old Units out and New Units in and working quickly.
Tiffany was quick to arrive, quickly assessed the problem and fixed at an affordable rate! Thank you!
I like their communication system which enables prompt responses and updates. Jobs were swiftly done. Kudos to Mr. AJ, Plumbing professional who addressed my concern under sink in the kitchen. The problem was solved quickly. Thank you.
What a great service today He was so knowledgeable and made sure everything was good or if I had questions before he left I know it was so hot be he never complained and had the best attitude
Fast, thourough, and communicative. Sterling was great
Absolutely the best service around. Very professional and knowledgeable! Joseph was very helpful and answered all questions I had. I won’t use any other service!
I have used Paschal for gas and plumbing issues several times in the last few months. Our technician, Pablo, was very courteous and professional on both service calls and resolved the issues quickly.
We had a wonderful experience with Wiley, the electrician, out of Springfield Missouri. He was helpful, went above and beyond to make sure all our outlets were working properly and fixed our heated floor which no one else could figure out! He also put in surge protectors in our breaker box, showed us how they worked and cleaned up after he was finished. He was respectful to us and to our house! Would use Paschal again just because of him! FANTASTIC!
I had an emergency AC concern and they came earlier than expected and got me back on track quickly! Highly recommended!
Colby did some plumbing work for me a few weeks ago and he did an excellent job! The whole experience (from first call to completion) was thorough, courteous and professional. I won’t hesitate to use the company again.
Service was OUTSTANDING!!!! The two service technicians were polite, professional and proficient. I would recommend Brad and Tyler as first rate professionals and people!!!! I would highly recommend Paschal because of service but even more so for dedicated people like Brad and Tyler!!!!
Arrived on time, diagnosed problem and gave me reasonable price to get in fixed today. Most if all appreciated educational info . Highly recommend Josh and Tony, nice guys!😀
Thanks for the awesome work! Quick and made it seem easy. Jeff was great!
Dustin was great! He answered all my questions, he gave me great options. Never pressured me or rushed me. He explained everything clearly and even showed me pictures. I'm pleased to bit with the service!
The financing was very easy. I talked with them on Thursday and got a bid, financing and received the new heat pump system on Tuesday. They have a very nice and friendly staff.
Responded promptly to inquiry. Quote was reasonable. Excellent work repairing pinhole leak in main water line. Thanks to Charley and Garrett.
Arrived right on time and was able to watch their approach on the map. Tiffany was very nice as well as efficient. Highly recommended.
Bryce was professional, polite and I find him to be authentic. Plus of course he did find the problem and presented options, giving the pros and cons. Once I told him what I wanted, he quickly went about teaolving the issue. Very professional!
Dakota is very kind, caring, and efficient. I always ask for him and will always recommend him!
Tech was friendly and polite. He made some suggestions to improve quality of air in my home. Unfortunately, since I am on a limited income, I am unable to purchase the suggested items. Good teCh!
The guy that came out did an amazing job and really nice.
The tech, Zach, was very professional and quickly diagnosed our problem. He explained all of our options thoroughly and quickly made the repair and got us up and running again. Our unit failed Sunday morning and the service was completed Monday afternoon. Very prompt and much appreciated in this August heat wave!
Thorough and efficient! Jacob diagnosed and completed the repair quickly.
Thorough maintenance check. Explained everything well. Very courteous.
Fast, dependable service, as always
Poor guy had a battle with a wasp nest, but did accomplish his missionAll systems go
Joseph was patient with all my questions and did a great job
Marquis Smith did an excellent job. He corrected the mistakes made by the previous service technician and took pictures to submit a claim for damages for us. Very polite and knowledgeable, he knew what he was doing.
Very pleased. Easy to schedule evening appointments. Tech Jacob talked me thru everything. Salesman Kory was very informative.
I am very pleased with the service I received from the plumbing appointment I had this week from Paschal. Sterling did an excellent job of evaluating my entire plumbing system. He explained everything to me, and I learned a lot about my current plumbing situation and what to look for in the future. I will continue to use Paschal for my Air, plumbing, and electrical needs.
Joe was very great and knowledgeable about what was going on with my unit and y’all need to truly give that man a raise for knowing what he knows and being an ambassador of your company!!
Zach was everything I could hope for in a repair person!! He was so professional and personable!!! Thank you for sending him!!!
The VERY BEST!!! The 3 gentlemen that installed my new H&A unit and did the ductwork cleaning were very professional very knowledgeable very courteous very efficient. Just the “VERY BEST “.
Service man was very pleasant He was very knowledgable and helpful
We've had Paschal come to our home twice now, and both times were great experiences. Today, Bo was here for about 30 minutes to check things over and gave us a good report. We are happy to have them as our heating and cooling company.
5 star!! Justin was very professional!! Explained the entire process..never tried to gauge original price..I'm very pleased and will definitely recommend them as well as use them again
Trae was amazing, got the work done efficiently, professionally and was friendly
Technician was very polite and informative.
Bryce was a great paschal worker. He did a very good job.
Paschal was the 2nd quote I got to replace both our indoor heat pump & outdoor air conditioning unit. They were extremely up front and prompt. They have numerous units in stock and were able to install what we chose within 1 week of the quote. After all was done they left the work area clean and tidy. Professional, courteous, and trustworthy. I highly recommend them for any HVAC need you might have.
Always very responsive to messages for service, even after normal business hours. Service Tech Oscar was friendly, polite, and efficient---and took time to explain the issues in detail (but also simply enough for me to understand). I've used Paschal both for complete A/C replacement and also for regular maintenance and repair, they have been great in all situations.
The tech was so polite. He put on booties before entering my house. I.could track when he would be here. He explained a future problem I might encounter, but felt my system was running fine for now. Be advised a service call only applies to one unit.
My A/C malfunctioned when it was 95° outside. Paschal sent a pleasant young man who thoroughly determined and fixed the issue. I am grateful they were able to get here quickly.
The guys were fantastic that came out to do my plumbing repair... They found two leaks and repaired potentially four or five more. Outstanding job very nice guys and darn good prices! Will definitely call Paschal for any of my plumbing needs! Thanks again!!!
What a nice guy. He explained everything to me and gave me recommendations but wasn't pushy. I've always had a good experience with this company.
Very professional, listened to what was wrong, and was able to fix the issue! 10/10 recommend!
Great job by Floyd Mcclelland in servicing my ac today.. routine maintenance revealed a need for some replacement parts that he quickly and with excellent customer service replaced! Thank you so much, Floyd, for your hard work on a very hot day!!
Garrett was awesome! Very pleased with the service we received.
Everyone was so polite and nice. They did awesome job. I would hire them agai.
The two gentlemen were prompt. They explained to me the process and kept me informed throughout the replacement of my old system.They cleaned after themselves.I am impressed the quality and efficiency of their work.
Jackson was very knowledgeable and resolved my issue. Thanks
As always Shiloh was professional and nice!! 5 stars for him!!
Great Service and good explanation of what I need on my AC
The guys were great and quick.
Though my initial call out required a little more time, the service techs were pleasant and prudent in servicing and eventually replacing a defective sensor to get me back up and running during a probably high volume call time. Thanks for the easiest ac service I have ever had. Shout out for Logan. He was the best!
Had two full AC Units replaced. The installers were fantastic and extremely professional. Shawn Monson was honest and professional. Ive been with Paschal and prior Walker since 2010. Very reliable, prompt and professional. I give them my highest recommendation!
Daniel Queen was our service tech and he was very friendly and professional. Since our HVAC was only 2 years old, it was easy to check and everything was great. We appreciate his communication in accessories available for our home.
Technician came on time, was friendly and professional. Explained findings and recommendations. Happy with the service.
Garrett came out and helped me figure out a breaker issue. I appreciate how professional and knowledgeable he was and I’d recommend Paschal!
Tech was very helpful . I would request him again Justin was very helpful
Great job. I’m very happy with it they are great I recommend it
Really professional, efficient and friendly. Appreciate the quality services provided.
Tec. Was great everything’s fine
Paschal replaced our old heat & air system with a new Trane Unit. Our sales rep Drew was great, very knowledgeable & polite. Once we scheduled the installation, the techs were right on time and worked to replace our unit in one day. They hauled off the old system. They also took the time to program the new thermostat and helped us set up our Iphone app for it. Can't say enough about Paschal Heat & Air. Totally pleased.
Definitely a five-star company. We had a multi head ductless system installed and am amazed at how well it works. Called Larson Heating & Air on June 15th, Kirk & Gabe came out the very next day (Friday) and assessed our situation, that afternoon I received their quote, the following Monday I called and told them to proceed with getting the units ordered. Thought I might be looking at 3 -4 weeks but got a call the very next day saying they’d be there to install the following Tuesday and Tuesday the install was completed!! The system is fantastic, every one of the guys from start to finish were great, friendly, professional but most importantly knew exactly what thy were doing. My wife cannot get over how quiet this system is, you cannot hear anything inside or outside. We can sit under the gazebo in peace and quiet for the first time. Me, I’m a little more partial to how well this system works, how quickly and efficiently it cools the entire house. As you can probably tell, I’m more than quite pleased with Larson and the work they performed.
Timely, efficient and knowledgeable staff. They make sure things are clean after the service. The temporary air unit was nice to have provided by them. We have used Paschal since moving to Searcy 5-years ago. They are the best, far above the others. Thank you Paschal.
Corey is very professional and good guy.Repaired my AC on time and above my expectation. Keep up the good work.
Technician was very knowledgeable, answered all my questions.Great personality!!
Courteous, professional and knowledgable. I highly recommend this company.
The technician was prompt, careful and thorough. He checked the equipment inside and then checked the outside unit. He answered all my questions. I recommend Oscar for a great job.REP.
Caleb did a GREAT job getting our A/C to come back to life and run like it’s suppose to.
Today Paschal Pro Sterling Bridges installed a new gas water heater for me, replaced old valves and lines, installed a flood stop, and added everything needed to get me up to code. Sterling, the main technician, was not only punctual; he was extremely knowledgeable, polite, thorough, and willing to answer any and every question I had. Chris and Christian also helped some throughout the process, and I truly appreciate ALL of the young men, their hard work, and expertise. Paschal was very good about communicating with me and getting the job scheduled quickly as well as keeping me informed on the tech’s arrival; I even received a photo of Sterling before he got here, which was a nice touch too. Thank you again, Sterling, for being such a NICE young man, answering all of my questions, your expertise and explanations on every facet of my new water heater, and your willingness to do any and everything you could to make this a great experience!😊
AJ was friendly, patient, and helpful. He spent several hours with Rheem to troubleshoot our Rheem Tankless Water System. He took the time to show us what he was doing and explained why. AJ communicated effectively with the manufacturer and us, his customers. Excellent service! Top notch!
Replaced my entire system including ducts. Moises repaired two registers that were hard to reach and had to crawl under the front portion of the house to reconnect the ducts to the registers. Shout out to him for going the extra mile. New unit works great thanks to being properly sized. Out old unit was too small. If you’re looking around for a new a/c system I highly recommend Paschal. They left our property spotless and did a great install.
New company (Larsons) took over for our old company Hutches repair. They haven’t missed a beat. Polite, informative, easy to work with, and great customer service. Couldn’t be happier. Now hopefully our fuel bills will go down due to energy efficient units.
The technician was very personable and knowledgeable. Felt like he was honest and only recommend what was necessary. Highly recommend him.
So friendly. Logan was excellent. Explained everything to me. He was fast and efficient.
Technician was professional, knowledgeable and curious.Highly recommend their service.
We called Paschal for water found on floor. Rick the plumber was sent out to diagnose. He found that the drain on the ac was clogged. Not being the ac man he preceded to fix the problem anyways. Thank you Rick!
I hired Paschal because my AC was not cooling. The tech was able to determine the problem and get it resolved quickly.
Great work by Aj and Paschal Plumbing. Easy to work with and friendly service.
Thank you for fixing my AC.
Justin replaced our garbage disposal. He is very pleasant and is knowledgeable. Highly recommend him for plumbing service and repairs
So nice and easy to talk to and ask questions. Really nice guy Jayden. Thank you!
Caleb was very professional, friendly, thorough, and knowlegable. Would recommend him anytime!
Every step along the process was top shelf. After 22 years our HVAC system finally died on us. We got 4 bids.Paschal was competitive and was able to get the install done the quickest. Our salesman was Mark and he did a solid job on communication and follow up. Our installer was Travis. Fantastic job! Overall our experience with Paschal was a full 5 stars. Great communication, professionalism and they did what they said they would do. Very pleased!
I just got my new system on Friday july12th. IT was amazing how quick they responded and did the work. I AM VERY IMPRESSED with everyone that was involved and made this happen so quickly. I highly recommend them. Love my new system. THANK YOU ALL FROM PASCHAL.
Great company, fantastic service. Would use again 5/5
Great service. I appreciate the process from start to finish. Notified of the appointment,confirmation of the appointment. Notified who was was coming with picture and information about the tech. I as not able to be there but had enough time to have a family member there. The problem was looked at and hopefully fixed. Now I can look at trying to fix the damage it left behind. Thank you for what you do. Sister said he was great.
Called them today and they came today! Nice and professional.
Aj was wonderful..efficient..teaches me on what's going on..smiled whileGoing up and down 2 flights of stairs..worked in a hot attic..itWas 90 degrees outside..workedUntil 5pm..watched with concern as Aj and Christian moved water tank past chair lift..and thenUsed a strap to get it up ricketyWooden pull down attic chairs.Was beyond efficient..NeverHave had such a smart capable worker in my home.Turned down two plumbingBusinesses who gave meRidiculous plans to solve myProblem..Aj made absoluteSense..I fully agreed with hisPrecisely explained plan.He is one precious young man.
Wonderful company. And our service guy Joshua was great.
Bobby and Garrett did a great job replacing the shower cartridge in my bathroom. It was a big job and took quite a while. They left the bathroom clean and just the way they found it and now my faucet works better than it ever has!!! Very professional and knowledgeable!!!
They texted when they were headed our way, sent a picture of the technician that was coming. Very happy with their work!
Floyd checked everything out. He was very detail oriented.
Very friendly technician, did a thorough job of cleaning out my outside unit, and arrived on time. I give him 5 stars!!
They were informative. Respected my time when considering them as one of the options for unit replacement. They were prompt one I had chosen them to do the job. Showed up on time and worked until it was completed. They were respectful and answered any questions I had. Unit has been in place for about 5 days with out any issues.
Gordon our electrician did an awesome job. He was very professional and explained everything in detail. Thanks
Customer service was friendly and they came out to fix our a/c right away. Super professional as always. Thanks to everyone at Paschal.
we have had wonderful service with Paschal. they are always on time and very professional and thorough
My technician - Corey Mlynarik called and asked if he could come early. I was really glad for an earlier appointment. He was knowledgeable, friendly and honest. I really wish the company had a prepaid two year service plan verses a monthly charge. Thank you Corey!!! You are appreciated!!!
I had a persistent issue with a leaky faucet that was causing quite a headache at home. After reaching out to Paschal Plumbing, I can confidently say they provided exceptional service from start to finish.Charley, the plumber assigned to my case, was not only prompt and professional but also incredibly informative. He took the time to explain the issue in detail and patiently answered all my questions. What really impressed me was Charley's approach—he ensured to check with me before proceeding with any work, which showed a great level of respect and transparency.Thanks to Paschal Plumbing and Charley, my faucet is now working perfectly, and I no longer have to worry about leaks. I highly recommend their services to anyone in need of plumbing assistance. Their expertise, professionalism, and customer care truly set them apart. Five stars without a doubt!
We have been using Paschal since we bought our house and have had them out for both maintenance and repairs. After the recent tornado, we noticed that out AC just wasn't working right. We had Service Tech Bart helping us today and he was the BEST tech we have worked with to date! He was professional yet personal, explained everything in a way that was easy to understand, and helped us create a plan that was right for us! We will continue to use Paschal in the future but will definitely be asking for Bart again!
Excellent service, quick response, install very happy, thank you
Darrick checked our unit and explained what he was checking before he started. He answered all questions and concerns. We appreciate that!! Polite and easy to understand! We appreciate that also! Thank you Paschal Air, Plumbing and Electric.
Bo knows his stuff! Truly efficient and honest. Friendly and respectful, honestly the best experience I’ve had with any technician. My wife felt comfortable and my dogs did as well!
The technician, Jake, has twice serviced my membership tuneups. He is always professional, knowledgeable, courteous and thorough. I trust his knowledge of what I need to maintain my HVAC at optimum operating levels.
Jake always earns his five ⭐️⭐️⭐️⭐️⭐️ rating!
Very happy with the service, If we ever need heating or cooling service we now know who to call. Paschal Air,Plumbing, Electric.
Roberto was great. Fast, friendly and professional.
Very pleased with the prompt service! Technician very knowledgeable. Did an awesome job. Will recommend to anyone! 5 srars!!!!
Gotta give a big shout out to your company. Turned on the AC earlier this week and wouldnt work. Less than 10 years old but out of warrenty. Installed by Goodman Heating and Cooling. So of course who would I call first? Per their instructions they requested contact by text. So I texted them. After 3 messages in four days with no response I called PASCHAL. Within 3 hours we were fixed. So now I will be telling everyone I know how paschal took care of me. Thank you very much.
Thank you so much! I seriously base a lot of my decisions on reviews. Thank goodness I’ve found this company. Their reviews and ratings exceeded my expectations. Robert was VERY KNOWLEDGEABLE AND HELPFUL. He knew his stuff and explained everything to me multiple times. Scheduled the appointment super fast and so convenient. I’d definitely recommend.
Schedule 4 times 3 no shows 4th time they Schedule a afternoon appointment because a morning Doctor appointment. They showed up that morning when no one was home.
We were highly impressed with Paschal through the entire process of replacing our AC unit. They took the time explain everything, gave us multiple quotes so we had options, never made us feel pressured to make a choice, or bad about getting quotes from other businesses. The day of the install they found a problem in the duct work that had been missed, but fixed it without adding any additional cost to us and it added hours to their day. In addition they spent over 13 hours at our house and would not leave until everything was completely finished and cleaned up. They answered our questions and concerns, were friendly to our kids as they came through and asked questions, just overall we had an outstanding experience with Paschal. Our only regret is we didn’t call 5 years ago when our AC started having issues!
Devon McGee was professonal and gave oustanding advice for us to follow. Good job!
Inspection went well. Ready for summer.
On time, knowledgeable, professional. Start to finish in 1 day
We had an excellent experience with our Pascal ,Bo, this afternoon. He was cordial, professional and took time to explain what he learned from our assessment. We would give him Five Stars for his service and professionalism
Back in November of 2023 I had scheduled a tune up for our heat pump unit. Mr. Jorge Diaz showed up to perform the maintenance required that day. He showed up on time. Jorge was very professional and detailed with what was going on with the unit. He found that there was a defective schrader valve that was slowly leaking freon. He immediately told me about the issue and went into detail about what was happening. He replaced the defective valve and resolved the problem. Jorge is a top notch employee and we were pleased with his professionalism.
So happy to find this company the employees are really good with everything they explain with clearly. Josh and his partner are good with what they doing. My family and I are very excited and happy to find this company’s, know We can enjoy the air conditioning. Thanks again for all the job.
So happy that we chose Paschal.They were swift with an appointment, and Bo, the technician, was professional and courteous and answered all of our questions. We look forward to their continued services.
Absolutely great. The guys fixed a simple operator error in just a few minutes. The folks at Larson are still top notch in their knowledge, ability to solve owner caused problems and handle both quickly and with a smilie. Glad they came to our area.
5 star rating for the tech! He was awesome! Quick, efficient and neatHowever , the price to replace a thermostat on the north side of $500 was absolutely ridiculous - it was a plug and play situation! My local HVAC guy sold my account when he retired - guess I’ll be looking for someone closer to home and a lot more reasonableGoing to have to call and get my receipt as payment was done online and I don’t believe anyone asked for my email 😟
Very professional, excellent job! 🌟
Great experience! They were friendly, helpful and very professional!
My air conditioner suddenly stopped working. I mentioned this in passing to their HR representative, Makayla. She suggested that I call customer service to get a quote. When the technician came out, he was so thorough and professional. He showed me his recommendations Along with price quotes for temporary repairs as well as replacing the entire unit. I was surprised with how reasonably priced the quotes were. I decided to replace the entire unit. I would definitely recommend this company.
As it turned out, we needed a new thermostat, due to a surge that caused the old one to be inoperable. Jake quickly diagnosed the problem and fixed it in a matter of minutes. He was courteous and extremely personable. I just wish that Paschal wouldn’t ask their technicians to be salesmen. Fix my problem, make me happy; I’ll come to YOU when I need/want something else.
Good communication, both Charley and Chris were professional and got the job done. We would definitely use this company and these technicians again.
Thank You
Jackie & Ely
Tyler quickly found and corrected my cooling problem. He was very professional, explaining as he went. He very efficiently fixed my air conditioner and checked the house to make sure the unit was cooling. I am more than pleased with his work.
We would give this business and workers 5 stars. Kevin sold us the unit and we immediately trusted his words. He went above and beyond to provide and explain options. I mentioned his effectiveness to MaryAnn at the central office Excellent.Tony and Payton arrived the next day for installation. They were prompt, considerate and respectful of us as well as out environment. They were a delight to have in our home, worked very hard on installation with very effective communication skills with one another as well as with us. Every question was answered and complete explanations of activity if asked. We are amazed with the Paschal team that served our needs and look forward to these professionals for our future needs.
Drew my tech today was awesome. He brought to my concern a few issues with a couple of items in my home that needed attention. I would recommend Paschal to do your home.
Out technician, Greg, was very knowledgeable and efficient. He explained the new payment plan protection membership. We have always paid by the year and do not like paying by the month. We would
Happily pay by the year but not available anymore.
5 stars job house is cooler now
We have used Walker for years and appreciate them very much. They have put in two HVAC systems and done routine checks and maintenance on a regular basis. Their guys know their stuff and have never steered us wrong or tried to upsell us on anything. The updated scheduling system needs some tuning up and it would be nice to receive a heads-up if technician is more than an hour beyond the 4-hour window given. Calvin is awesome -- so knowledgeable, focused, and thorough. I flip on my systems with the confidence that they are in good shape and safe. Now, if you y'all could bring some fall weather! [Edited in 2024] I continue to experience issues with their automated scheduling service: multiple 'reminders' and exhorting me to make appointments I've already made. Have talked to them about how annoying this is. Also: talked to them about reminding their techs to stay focused on the issue at hand and STOP opining on my household decor OR my decision to have carpeting in parts of my home. It's none of their damned business! Very awkward. If service wasn't good, I would switch companies because of the unnecessary comments about my home decor. Stay on task.
Very professional and quality service. I will use them again!
Great experience. Came out within a couple of hours after we called them. He had the problem resolved within an hour.
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Charley Westmoreland, came out today and did some work in the front yard. He did an excellent job. I would have given him a 10 star review if they had it. We have never had a such a good plumber before. We plan on asking for him from now own.
The gentleman that helped me went above and beyond in providing assistance in my situation. He was kind and understanding. And took the time to fix my situation in a way to assist in preventing a reoccurrence of the same issue. His knowledge, time and consideration were much appreciated.
Placed my water heater and repaired the pipes and gas line. They were fair and explained the pricing. They were only called in for an estimate, and they did the work same day. The technician Pablo was very professional and patient. I would give them six stars if I could.
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We tried Paschal for the first time today. One for plumbing issue and another to tune up a/c. Excellent service, friendly and took their time to do a fantastic job. Will use them again.
Jackson was absolutely phenomenal. For the past couple weeks, my sink has been leaking water which has caused me a great deal of frustration. I finally decided that my DIY methods of addressing the issue were not working. So I decided to call Paschal Air, Pluming & Electric after reading through their reviews and noticed they're favored by previous customers and their stars were highly rated! They were attentive and quick on getting me booked to schedule an appointment and came out this week to fix the issue.
That's where I was paired with Jackson for the job!
He addressed the issue clearly and informatively in a way I could understand the problem, and gave me a clear scope of options that would not only address the problem, but would be cost effective and personalized to fit my needs and my budget. We came across an agreement on a solution for the sink going forward, and he had the job done and taken care of in 30 minutes, if not less! I was amazed at how quick the job took, and overall how professional he was during our contract! I would definitely recommend Paschal Air as well as Jackson specifically for a reliable company, and a plumbing technician that can 100% handle your needs. I am thoroughly pleased and will be using their services in the future! (Also I wanted to acknowledge how well they took care of all of their customers -including me- during the Arctic Freeze. I understood how busy they were handling the needs of all of their clients with bursting pipes and all of that craziness, but admired how professional and timely they handled scheduling everybody and tending to everybody's needs during all of that chaos! Remarkable!) 5 stars! ⭐️⭐️⭐️⭐️⭐️
After having done countless renovations over the years and having worked with an endless list of quasi service providers, finding Paschal & more specifically, Jackson Smith, has proven to be the best experience. There was a major gas leak at a commercial property. It was underground on a 2” line. This was during the Polar Blast of 2024 at 16°F. We had to mobilize a plan. Jackson arrived with a concrete saw, a jack hammer and digging tools. He carefully cut a precise working area out of a 4” thick slab then used a pick to get through frozen ground. They dug around 28” then hand dug around the becoming exposed gas line. These tasks alone were a difficult accomplishment. Most plumbers wouldn’t even show up. Now the breach in the fitting has been located. This was the first part of the operation and the first estimate. This task was difficult and completed in a timely & professional fashion. I was appreciative. I felt the price charged was reasonable and all went smoothly. This is also the part where other plumbers may have made it to this point, got paid for the this part of the job…and never called back. Paschal Group & Jackson said they could do it and would be back. We were now looking at what it was going to take to actually make the repair and get the job done once the initial excavation had been completed with the breach exposed. When a project like this is begun, there can be a lot of unknown findings. So the first part of this major operation & problem was agreed upon, paid for and completed professionally & successfully. Five Stars. If you have read this far we are now moving to the second transaction in the operation. There were two separate days & tasks.
The Repair: Jackson Smith.
It is hard to grasp the level of difficulty & planning that had to take place for this repair. First of all we are in middle America, Arkansas where materials aren’t just readily available, especially on the weekend during a winter storm that has left most of the state impassable & was declared a state of emergency. Paschal Plumbing & Jackson did not leave me hanging. Jackson traveled 50 miles to the only store opened that could get us what we needed. We had one shot & that’s it. His measurements & planning had to be perfect. After he was able to locate the material, he called me with the price for the job. It was an expensive task. We had to move forward. It was 11AM by that time. As I mentioned earlier, the whole state had been declared emergency, so Jackson had several other calls before mine. We waited. My faith had been challenged that they were not going to show back up as it became 6, 7 & then 8 PM on a Saturday. He did communicate. I had truly lost hope though with the size of the project, the time & that it was 16° & dropping. The next several days were projected to be even more deteriorating whether. Jackson arrived just before 9 PM with a helper. I had already dragged up additional supplies to help the situation in below freezing temperatures in hopes he would make it. I prepped the area with layers of packing quilts & had a warming area ready so no one got frostbite. It was a very long and difficult operation. Removing the old pipe had to be done in a very delicate fashion in an effort to not damage the main line which is 5’ below ground. Between pipe wrenches, bandsaw, & Sawzall the removal was a success. This may have been the most tense part of the job because the repair hinged on saving the existing line. By the way-it’s midnight, 15° & working in a hole outside. Next steps were very precision specific in measuring, threading & pipe fitting. It was an impressive operation that took a special skill set most people can never possess, not to mention the terrible weather conditions. We finished at 3am. It was a very taxing and strenuous situation. Jackson showed up to the job with all the parts & other specific tools to knock it out! Paschal supplied their Star employee with tools for success. Jackson is unbelievably talented. Hope I can work with him in the future. Grateful. Very Fair. A+++
I love Paschal! I have used this company for multiple needs. They are very professional and the techs are super helpful and friendly. Not to mention reasonably priced. Highly recommend!!!!
Samuel was very nice and well spoken he change my light fixture out in a timely manner did a very good job..Thanks Paskcal for your service
Great Service! Our Technician, Michael was very Professional and Informative thru the whole process. Thanks Guys!
Prompt service, good work.
I saw on internet how Dr Agbomian cured little kids from Asthma and I was so Grateful 😇 to Allāh. And he cured me from HIV infection within 14 days of using his medication. Contact him on WhatsApp Number. +2349153314157
Micheal and Dustin did a great job! Very friendly, we even talked about our dogs and made it a good experience! I defiantly recommend them they did a wonderful job and we will be asking for them for any further plumping assistance.
I had a new HVAC unit installed in our attic. CHRISTOPHER "CHRIS" KESINGER and ISMAEL PIVARAL and one other helper. I didn't catch his name. They did an awesome job. Far better than the competition prices. Left the area cleaner than it was before the work started. Definitely using them again for future projects.
They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one
all I can say is Kameron, who services Hot Springs Village, is an awesome person. He was very helpful to me during my time of stress. whatever Paschal is paying him isn't enough. They better hold on to this guy as long as they can. Great Job Kameron and thank you very much for your help and professionalism.
Herbert B. was friendly and professional. The quality of his work was excellent!
My first experience with Paschal HVAC was that they were good at what they did, but very overpriced. My next experiences with their plumbing technicians were different. Michael, Eddie, and Dustin were very prompt, very good at what they did, and gave me a very decent price. I think I am becoming a fan of Paschal thanks to their courteous and knowledgeable technicians.
We built a new home in Colleyville, TX and have been using the builder HVAC contractor who installed our units. I have not been happy with them so I called Paschal to check our units this summer because we had used them before in our previous home and was very happy with them. I’m so glad I did because they are thorough, on time, reasonably priced and honest! The honesty aspect is the most important to me! I would recommend them to the whole world but I might have trouble getting them back again because they would be so busy!!
James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!Special thanks to this great man.Thanks again Mr. James.
I had the pleasure of watching Zack and Riley install my new water heater this morning. They were both efficient and friendly. I am very pleased with their service. I attempted to rate them at the link provided in a text I received from Paschal, but received errors and was not able to provide a rating. I give them both 5 Stars 🌟🌟🌟🌟🌟!
We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.
Had a new heat pump unit installed. The installer's were very professional and courteous. The communication is top notch. Would highly recommend.
Super great service and very politeThank you
We had Ya'll out to diag. our furnace. It went out during the recent ice storm. Response was quick, the repair had us comfortable and warm! And we WILL use you again!
We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!
Was extremely polite and professional. Informant about my system.
Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.
Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.
Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!
Tremendous job. Customer service was way above par. Bobby diagnosed my problem and had me going in no time. I called them because of all the great reviews. Now I see why they get great reviews. Can’t recommend Paschal enough.
Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.
Excellent service and repaired my leaking faucet in record time.
Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!
Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.
Always great service and professional service people. A+
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
Replaced our air scrubber bulb
Zack and Riley replaced Hot Water Heater. They did an amazing job.
Fast and courteous and explain what he was doing.
Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Travis was amazing!! 5 star services
The tech was professional, courteous, and knowledgeable. He did not try to sell me a brand new system like some other AV companies do. I was very happy with them.
According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.
From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!
Wes was very professional and knew what he was doing when it came to repairing my heating system.
Benjamin was great.During the diagnostics today, He did not provide assumptions, he actually checked his theories and found the root cause of the problem. He is very handy and it appeared that he also had a great support from his colleagues at the office. When he was trying to figure out the problem he was able to reach out to more experienced people and receive recommendations.Highly appreciate the hard work today.
We have been loyal customers since 1993..Leonard and Cookie Henderson
Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!
David checked my heating system said everything looked good thanks
Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.
Prompt, professional service! Thank you,
On the same day as the deep freeze hit Texas, I found out my sister in Azle had no heat. I live out of state so checked yelp and Google, chose Straight Shooter for all the 5 star reviews. I couldn't wait to leave them another one!I called and spoke with Donna who is the kindest person, so helpful and scheduled my sister for same day with no emergency upcharge! She even offered to take her a space heater to use while she waited for the technician. Such an angel!Luke came to check out the unit and was so knowledgeable, professional and friendly. Found the immediate problem and gave us some options on prices and timing. He was very thorough in his inspection and recommendations for maintenance and proper use instructions. It was after 10pm when he left my sisters house, warm and cozy.Donna and Luke at Straight Shooter saved the day, and the winter for my sister! We just can't thank them enough for the absolute best experience we could have hoped for. They are the best, and the only one we'll ever call now. Thank you - Thank you!
Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍
Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.
We had a shut off put on are hot water heater
Everyone is professional, knowledgeable, and friendly! I like that my HVAC tech takes the time to explain everything about my system. Guardian angels for my heating and air without getting gouged!! One happy customer!
Very professional and courteous.
Quick diagnosis and correction of my operator error operating the thermostat.
Second time using Paschal’s service and have always been satisfied with their prompt and reliable customer service. I will continue to use them for my property.
Was impressed with the service. He did a great job of explaining the issue. Helped me understand how my heater works.
A little more expensive but on time and professional. Would recommend for those in a pinch!
The serviceman David was exceptionally knowledgeable and efficient in his duties. He himself was a quality individual and I'd have no problem calling him back.
Anderson is a sharp tech, found and fixed our problems and waited to make sure that the thermostat and the unit worked correctly
The technician was professional, courteous and knowledgeable.
I used Straight Shooter for my heating repair and received top notch service. Luke was very helpful and professional and I am pleased with the repair.
While I am unhappy with the prior service on our HVAC system that necessitated the request for a technician on 11/16/22; my husband and I were more than happy with the technician who came to the rescue. Bryant was the name of the technician who arrived at our home to determine the cause of our brand new HVAC system tripping a circuit breaker 5 times in 4 days. Bryant was able to ferret out the problem, an incorrect wiring during the installation of correctly sized heat strips for our system by the previous technician. Bryant communicated to my husband what had occurred and what was done by him to correct the problem and went out of his way to label the electrical boxes on the HVAC unit to make working on the system in the future. Bryant is a definite asset to Paschal.
I was amazed with the customer service and quality of workmanship I received. I thought I could get by with just a space heater well, after 2 days I called Straight Shooter Ac and had a complete HVAC system in my house and couldn't be more delighted!!
They are on time. They are professional. Well manner and they clean up when done. I am so glad I chose them and would always use this company.
These people are the best
If I could give Walker less than 1 star I would. I had and entire brand new A/C unit installed 7/2020 ( Should've went with Willard) and have had soooo many issues but this last issue was it. After multiple service calls within the last few weeks finally found out that I have an evaporator coil leak which the part is covered by the manufacturer but I have to pay for the labor over $1900.00. As a consumer this sounds ridiculous....after paying 10k for a new unit less than 2 years ago. The part is faulty by the manufacturer and all Walker would say well you only had 1 year labor warranty. Their responses was soooo generic and robotic. This is a WARNING ⚠️ DO NOT use their service. Since they've been bought out the service is HORRIBLE. You measure a Company's service by how they resolve the issues outside normal everyday problems. I have multiple properties that use Walker not anymore. I'm going to post and warn consumers on every platform about their terrible service!
Today I contacted Straight Shooter to check on our A/C units because they aren’t working well. Michael was at our house within a couple of hours. He was very helpful, knowledgeable, and professional. He has been in the industry for 20 years. When Michael was finished with his assessment we met with Patti to go over options and pricing. She was very kind, personable, and knowledgeable. We are purchasing two new units and they will be installed in a few days. Straight shooter will shoot you straight! Highly recommend them!
I’ve had the pleasure of using this company for a couple of my properties. Full replacements and have had them repair stuff from previous hvac contractor. Can’t say ENOUGH good things about them. From initial communication to install. FLAWLESS!!! This company really sets the standard. Thankfull I’ve hired the best out there!
I was having A/C issues when it was 103 degrees outside. I called Straight Shooter and they were very responsive. Caleb came out right away and diagnosed my system and we had cold A/C again. I felt that his pricing was a great value for his services. He explained everything to me and I also learned a few things from him. Very professional. I highly recommend Straight Shooter HVAC.
Let me start by saying, I am thoroughly impressed with the professionalism and work ethic these gentlemen possessed. I called Monday afternoon Patty was there that evening . The next day at 8am my system was beinginstalled. The gentleman arrived at 7:45am and started working. They did not leave until 5:30pm working the entire time, even pulled my trash can from the curb. My system looks GREAT, and my installation looks GREAT! I'm so happy!! Will definitely recommend to everyone!
Patti Floyd is EXCELLENT! Explained every detail of the installation and the equipment needed for our all electric AC unit. Very professional and even supplied us portable AC units to keep us cool! I’d deal with her any day as she is honest and very personable.
Straight Shooter Heating and Cooling will be the only hvac company we use moving forward. We recently moved to Azle and wanted an inspection before summer. Caleb came out, performed an inspection and cleaning. Very friendly, professional and knowledgeable. I can’t say enough good things about the whole experience.
Honest, reliable, knowledgeable, professional, and probably one of the best prices in dfw. Before closing on our home, we got Straight Shooter out for an inspection. They were quick to come out and it turns out our 20 year old AC system needed to be trashed and was in need of an efficient system before the hot Texas summer takes it out. This company layed out multiple plans that would fit our taste and budget. I highly recommend using them!
They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Great company & professional technicians.
Long time customer who has received excellent service v
Great job. Really appreciate it.
Fantastic tech. He was very knowledgeable and helpful.
Walker is the best!! They figured out my issue & even went back to the warehouse location to get the correct filters for my A/C. Always on time & always helpful! If you want the best, pick Walker!
We’ve used Walker HVAC exclusively since 1986, when we bought a Fredrick window unit from them to heat and cool a room I’d added to our small house. We haven’t required much service since then but did need to completely change out our central unit back in 2001. Walker did that for us, putting in a Trane heat pump. That unit performed flawlessly until about a year ago, when it needed a charge of Freon and replacement of a small part. Every technician that worked on the unit was extremely nice and seemed to know exactly what to do. Last week we finally turned the central unit on for this season and no joy - no cooling at all. Calvin came out initially and determined that the little device they replaced last May had leaked almost all our Freon, but needed to check with the office before replacing the lost Freon. I talked with Juan via both office visit and by phone. At that time he was behind a desk and was going to visit with management to see how best to proceed in our case. Today Juan himself came out , replaced our missing Freon, and got the central unit operating great again. Very efficient. My only regret was that I didn’t immediately recognize him without the desk and computer in front of him. Sorry about that, Juan. Juan, like almost every other Walker technician, was the picture of curtesy and efficiency. And the bottom line was that Walker HVAC stood behind their year old repair and replaced the Freon at no charge. That I did not expect. Thank you, Juan, for going to bat for us, and thank you Walker HVAC for standing behind your work 100%.
A++++
They did an excellent job. I would recommend them to everyone!
They diagnosed and fixed our Lennox unit 5 years ago after a storm knocked it out because the company who installed it didn’t ground the unit properly. Always on time and professional.
On time, very polite and always told us what he was doing! Offered advice on seasonal a/c settings. Thanks so very much, Ralph
Mark is a great technician! He's prompt, and thoroughly explains any maintenance questions I have regarding my unit.
Very fair and responsive. Mark is fantastic.
Very good and through completely
Service was great!! Calvin was very thorough in checking out my equipment!! Thank you so much!
Not only did they show up on time... they were early. Checked everything out and let us know the problem. Good job
Great service with Tech Calvin.
Always polite and respectful.
Very professional and experienced
Service is excellent, very professional, honest, and concerned about their customer's satisfaction. I highly recommend Walker AC & Heating everyone!!!!
Very pleased with Mark our service technician. Very thorough and knowledgeable about our heating issue.
Mark was a very polite and professional ! He was through and took his time in explaining what he was checking out and the different options I would probably like to consider as my choices have different advantages!
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50+ Years of Expertise
In addition to our 100% customer satisfaction guarantee, we offer free estimates and second opinions. A Trane Comfort Specialist, we service all AC brands with unmatched skill and professionalism. All repairs are backed with a one year parts and labor warranty. Our trusted & trained technicians provide world-class service unmatched by any other. Whether you need air conditioner repair in Poyen, Paschal is here to help you avoid the hassle!
Do I Need AC Repair?
While we provide emergency service, it’s best whenever possible to get your AC system repaired before it gets to that point. How do you know when it’s time to call Paschal for ac repair services in Poyen?
- Your AC system won’t turn on.
- Your system is not providing you with adequate cool air in the summer.
- Your thermostat is not giving an accurate reading.
- Your indoor air has an odor or seems polluted.
- You notice visible cracks or leaks in your ductwork.
If your system is experiencing any of these issues, contact us today to reach one of our friendly specialists. Paschal Air, Plumbing, & Electric is the #1 repair company for heating and air in Poyen, AR
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Planned Protection
Routine HVAC system maintenance is the most effective way to prevent heating and cooling emergencies. We offer annual HVAC maintenance plans that include equipment cleanings, inspections, and tune-ups. Reach out today to learn more about our service maintenance options and how an annual plan can help you enjoy greater energy efficiency and indoor comfort.
Paschal Air, Plumbing & Electric has all of your HVAC needs covered. Whether you need to replace inefficient equipment or you are looking for ways to provide your family with greater indoor comfort, our Poyen heating and cooling team will make sure you receive the results you need!
All Paschal technicians are licensed, insured, and have undergone rigorous training to make them experts in AC repair. Knowledgeable and friendly, our team takes care of your HVAC system in Poyen and treats you and your home with kindness and respect. Call 501-760-3032 or fill out an online form to connect with a specialist today.