heating and AC, plumbing & electric
Springdale, AR Fort Smith, AR Hot Springs, AR Searcy, AR Cabot, AR Newport, AR Joplin, MO Carthage, MO Arlington, TX Frisco, TX Dallas, TX
Thank you for considering Paschal Air, Plumbing & Electric as your service provider. We are proud to serve Arkansas & Missouri for more than 50+ years. You can rest easy because whatever your air, plumbing or electrical needs may be – there’s nothing we can’t handle. It’s our passion and it’s our promise to you, one that we proudly stand behind. Avoid the hassle – go with Paschal!

STEP ONE - WATCH THE VIDEO BELOW

Before we visit your home to walk you through the Paschal Process, please take a few moments to watch this short informational video, and to answer a few questions so that we can better serve you.

STEP TWO - FILL OUT THIS FORM

heating and AC, plumbing & electric 479.900.0784
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“World Class Service. Always.”

Don’t Just Take Our Word For It – Hear What Our Customers Have to Say

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We're rated 4.8 based on 7480 reviews from happy customers.

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4.8
4.6
Great company! The guys were very courteous and professional! On time for the appointment and completed the work in a timely manner! Will definitely use them for my future heat and air needs.
Sandy S.
Sandy S.
00:57 31 Jan 23
Responded quickly.
John B.
John B.
23:14 30 Jan 23
Very courteous and prompt. Had me up and running In no time. Will definitely recommend!!! Thank you
Amy
Amy
22:19 30 Jan 23
I called Paschal on the morning of an expected ice storm, thinking it unlikely that a technician would be able to look at/service my unit. I was pleasantly surprised when they were able schedule me on the same day. Joseph, the technician, was very helpful and personable. He took the time to explain the issue with my furnace and educated me in how to prevent it from recurring.
Sophia C.
Sophia C.
21:16 30 Jan 23
Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!
Todd D.
Todd D.
21:05 30 Jan 23
They went above and beyond to get me the part I needed before the winter weather got bad. I will be able to stay warm thanks to Pascal!
Lynsey R.
Lynsey R.
20:30 30 Jan 23
Great service. Called during a winter storm and they were still here within a couple of hours. Fast and friendly! Will definitely call them again if needed!
Claudia T.
Claudia T.
20:10 30 Jan 23
Very professional,was on time and made the diagnosis and give me a quote before he left.
Stanley P.
Stanley P.
16:36 30 Jan 23
Tremendous job. Customer service was way above par. Bobby diagnosed my problem and had me going in no time. I called them because of all the great reviews. Now I see why they get great reviews. Can’t recommend Paschal enough.
Nathan J. R.
Nathan J. R.
15:49 30 Jan 23
Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.
Sharon H.
Sharon H.
04:35 30 Jan 23
Fixed leaking faucet and did a great job
janet G.
janet G.
00:11 30 Jan 23
Our toilet in the half bath smelled so bad and nothing seemed to get rid of the odor. Called Paschal and they had someone out the next day and he fixed several issues with that toilet. Thank you, thank you!
Catherine B.
Catherine B.
03:48 28 Jan 23
Excellent service and repaired my leaking faucet in record time.
janet G.
janet G.
00:15 28 Jan 23
Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!
Ashley and Riley H.
Ashley and Riley H.
20:47 27 Jan 23
We are new to the area and just had an outstanding first experience with Paschal, the plumber in particular (Vallen) and coordination and scheduling (Stephanie). He came for rerouting of gas line for pool install, and I was so pleased I added plumbing protection plan and scheduled HVAC maintenance as well! Super responsive and excellent communication or scope/cost/timing/etc. Really a great find!1/25/23: Val, Nick, and Cory finished off a difficult two day job of gas line reroutes for a construction project. These guys were phenomenal! Tough job, but so efficient, and knowledgeable! Great team, good guys! Also, special thanks to Shannon for coming mid snow storm to get all gas devices (HVAC units) back online, w/assist from Dylan via phone. Paschal can respond to anything and will go above and beyond to get it done. Thoroughly impressed…1/27/23: One more job this week. Water heater replacement done in what seemed like record time by Zach and Riley! Another great job, and special thanks for taking time to explain the details and nuances of the new unit. Much appreciated…
Patrick O.
Patrick O.
20:00 27 Jan 23
Great young man.
Michael W.
Michael W.
19:21 27 Jan 23
They did a great job
Patsy E.
Patsy E.
15:15 27 Jan 23
Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.
Ndhdhs
Ndhdhs
00:58 27 Jan 23
Good
Molly D.
Molly D.
22:46 26 Jan 23
Always great service and professional service people. A+
Roberta G.
Roberta G.
22:40 26 Jan 23
Same day service and amazing in person service.
Stephanie B.
Stephanie B.
22:04 26 Jan 23
ANDY is great...
Malon H.
Malon H.
16:51 26 Jan 23
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
Sharon H.
Sharon H.
16:28 26 Jan 23
Brad was great!!!
Kathy D.
Kathy D.
01:34 26 Jan 23
I found everybody to be very professional and courteous. Cecil went way above and beyond to accommodate us. I appreciate that. He helped clarify our warranty policy going forward.
Susan L.
Susan L.
00:52 26 Jan 23
Val provided excellent service and fixed the issue quickly
Marilyn M.
Marilyn M.
23:23 25 Jan 23
We had a ceiling fan that had wobbled loose and caused the hot wire to rub against the fan causing a short. Gordon literally showed up during a snow storm to repair the wire and reinstall our ceiling fan. He was very professional, timely, and did a quality job.
Jonathan B.
Jonathan B.
14:49 25 Jan 23
Replaced our air scrubber bulb
William C.
William C.
22:35 24 Jan 23
They came out in inspected my sewer problem and had me a quote for repairs all within two days. I agreed to the quote and they were out doing the repairs in 4 days. They are very prompt and professional. I highly recommend them, and will use them in the future if needed.
Corey R.
Corey R.
21:52 24 Jan 23
Andrew was great! Very professional and courteous.
Jon L.
Jon L.
18:51 24 Jan 23
Zack and Riley replaced Hot Water Heater. They did an amazing job.
Patsy E.
Patsy E.
16:37 24 Jan 23
Couldn't be more pleased. The lady that made the appointment was polite and knowledgeable and the two young men actually showed up an hour early. They got immediately to fixing the issue and were finished in about an hour. The cost of therepair was exactly what was quoted. Not only were they professional and quick, they were also very polite and professional. Will definitely call again if needed.
Hedon J.
Hedon J.
16:12 24 Jan 23
Fast and courteous and explain what he was doing.
Shandra B.
Shandra B.
00:07 24 Jan 23
Val and Cesar were awesome techs professional and friendly while everyone else made excuses Paschal delivered the service when needed. The only reason not a 5 star is they’re a little pricey. Hey it’s all warranty so I’m fine with that too.
Hurtzallot G.
Hurtzallot G.
19:33 23 Jan 23
Very pleased with my service today. Highly recommend pascal for hvac.
Sheila B.
Sheila B.
17:47 23 Jan 23
Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.
Ken K.
Ken K.
17:13 23 Jan 23
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Chris M.
Chris M.
13:12 23 Jan 23
Great job. Thanks
Michael F.
Michael F.
23:20 20 Jan 23
Travis was amazing!! 5 star services
Justin Somermeyer (.
Justin Somermeyer (.
18:31 20 Jan 23
6 month check on heating units
Carol P.
Carol P.
18:28 20 Jan 23
This company did an amazing job. I have no complaints. They were professional and kind. They set up everything. The guy even took his time cutting the edges for the intake to ensure it was perfect. They checked everything twice before they left. They made sure the intake was flat enough to accommodate a walker, which I especially appreciate. I would absolutely call this company again. They took a very big and scary cost and walked me through it step by step.
Adara W.
Adara W.
22:12 19 Jan 23
Paschal plumbing came out right away in the morning and had our problem fixed fast !I would recomend them highly! Thanks again!
Tim Mayberry M.
Tim Mayberry M.
16:49 18 Jan 23
According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.
June E.
June E.
14:21 18 Jan 23
From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!
Corey H.
Corey H.
13:02 18 Jan 23
Expensive but repairman was knowledgeable and professional
Herb F.
Herb F.
01:32 18 Jan 23
All Good
Robert J S.
Robert J S.
01:08 18 Jan 23
Wes was very professional and knew what he was doing when it came to repairing my heating system.
Bryan D.
Bryan D.
22:24 17 Jan 23
My long time issues with my HVAC system were diagnosed. Optional repair or replacement options were given. Work was completed timely with thoughtful followup.
Jim J.
Jim J.
20:37 17 Jan 23
Seth and Andrew was very nice. And called me ma'am and took care of my business for me .Thank you Seth and Andrew you did a good job
Angie W.
Angie W.
22:40 16 Jan 23
The young man who came out was very nice and very knowledgeable. He did a great job and I would definitely hire them again.
Johnny H.
Johnny H.
00:50 15 Jan 23
They were very responsive scheduling service to fix my heater. Corey was great to work with and had me fixed quickly!
Hayden B.
Hayden B.
23:46 14 Jan 23
Everyone I dealt with was very professional and polite. The installation personnel were efficient quick and very professional. Would recommend to anybody
Tony J.
Tony J.
20:28 13 Jan 23
Friendly and helpful. Good work
Paul W.
Paul W.
17:36 13 Jan 23
Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!
Matt
Matt
15:46 13 Jan 23
David checked my heating system said everything looked good thanks
Aquiles O.
Aquiles O.
19:56 12 Jan 23
We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!
Cynthia Colovas P.
Cynthia Colovas P.
06:36 12 Jan 23
Goes above and beyond so helpful.
Linda L.
Linda L.
03:55 12 Jan 23
Billy Diaz was great. Very professional and did a great job fixing our issue.
Brodie S.
Brodie S.
22:44 11 Jan 23
Kevin did above and took his time to solve the situation.The unit seems to be functioning properly again, thank you explaining how it works, we truly appreciate that! God bless.
Debra D.
Debra D.
18:58 11 Jan 23
Good professional service.
George L.
George L.
17:12 11 Jan 23
From meeting Mathew (for their easement) seeing how he checked things I never thought of, he was pleasant and never pushy. It was over the Christmas & New Year holiday. The unit came and they found a leak in the new unit, they could have fixed it & saved themselves time and money. But they did the right thing, they called for another unit, had the installers wait for over an hour for the new unit. After the installation they tested the unit on cooling, heating & the emergency heat strips. I am VERY pleased with Pascale's service, from the phone conversations, a everyone that came to my house. I highly recommend this company.
Douglas T.
Douglas T.
15:41 11 Jan 23
Travis did a good job of explaining my options with repair vs. new unit.
Chris M.
Chris M.
20:32 10 Jan 23
Paschal sent tech out next day as scheduled. Robert was very professional and knowledgeable about the PRV valve problem. Fixed problem within 2 hours. 2nd time to use this company for different home issues in the past year. Satisfied with results both times.
CE K.
CE K.
18:25 10 Jan 23
Very fast friendly service.
Robin C.
Robin C.
16:33 10 Jan 23
As always, this company and everyone involved has been wonderful to do business with.They are prompt to schedule an appointment and very clear on the work done and cost estimate.
Maureen D.
Maureen D.
19:39 09 Jan 23
Technician was professional and very knowledgeable.
Brittany G.
Brittany G.
16:05 09 Jan 23
Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.
Jamie M.
Jamie M.
00:27 08 Jan 23
Very nice men that came to inspect. They were helpful and very personable.
Carolyn K.
Carolyn K.
19:03 07 Jan 23
Great fellow
JL W.
JL W.
00:03 07 Jan 23
Arrived on time, very professional and seemed very knowledgeable of what the problem with my system was and what needed to be done to fix it!
Ty L.
Ty L.
19:58 06 Jan 23
Friendly
Martin C.
Martin C.
19:54 06 Jan 23
The tech was very nice and knowledgeable in his work. He found the problem, corrected the issue and then explained what the problem was and how it was corrected. Thank you Paschal.
Perry C.
Perry C.
00:30 06 Jan 23
Called in the early morning, and they were here in about an hour. Replaced what needed to be replaced. Very professional. Spot on.
Charles W.
Charles W.
23:20 05 Jan 23
Great experience! Professional and high quality work.
Ryan J.
Ryan J.
02:27 05 Jan 23
Paschal always does a great job, and I appreciated Danny’s thorough evaluation and problem-solving. Definitely recommend them.
Ben K.
Ben K.
21:42 04 Jan 23
Explained everything to me so I could understand the system, what was going on and possible future action.
DD D.
DD D.
21:24 04 Jan 23
Awesome service! We haven’t ever had this good of water pressure through our kitchen faucet. Thanks!!
TonyMary M.
TonyMary M.
19:38 04 Jan 23
Super group of guys. Very personable and friendly. Fast, efficient, clean. Could have asked for a better experience.
Gerald M.
Gerald M.
01:19 03 Jan 23
I have been on contract with Paschal for 2 years now, and I can’t do anything but give great reviews. They are always responsive on the phone and then get to the house as quickly as possible. The guys who have come to the house have been so great to answer all my questions and explain if I didn’t understand something.
Marta H.
Marta H.
00:49 01 Jan 23
We have been customers for nearly a decade. We have always found the owner and his company to be honest, trustworthy, and reliable. We have referred plenty of friends to and they too have nothing but great things to say about the company.Just a word to the wise, this review was written 3 years ago (2019). Prior to a change of name and ownership, I can not make a comment about the current company and ownership.
Leslie H.
Leslie H.
19:50 31 Dec 22
very professional!
jay M.
jay M.
16:39 30 Dec 22
Quick response
Penny B.
Penny B.
15:37 30 Dec 22
Excellent
Clayton H.
Clayton H.
22:45 29 Dec 22
Replacing your entire HVAC system is a major expense and investment in your home. The system installation was completed yesterday and I can say the entire process has been flawless from the sales conversations to financing and then finally the installation. I usually have lots of questions and everyone at every step of the process was happy to assist in getting me answers. I want to give a shout out to: Travis for his patience and no pressure approach he was awesome to work with, Christie who I spoke with numerous times regarding financing and scheduling. And finally Carlos and Moses who installed the new system taking great care at many levels throughout the installation. Definitely a winning team and I thank everyone at Walker.
Carl S
Carl S
18:51 29 Dec 22
Caleb was very professional and clearly explained his findings during Furnace PM visit. Showed photographs to support his findings and recommendations/suggestions.He was very courteous and clearly a credit to Paschal.Thanks for the service call!Paul.
Paul 1.
Paul 1.
16:48 29 Dec 22
Josh was the technician that came out to service my Heat unit (was not coming on) He was VERY professional and communicated everything he was going to do and did. I will be telling others of this great service and Josh. B. Chandler
Benjamin C.
Benjamin C.
16:28 29 Dec 22
Hands down, Billy D. was the most knowledgeable and courteous. Walked us thru the entire process. Came early, and was very professional. Highly recommend Walker A/C - very satisfied and happy customer!
Patty H.
Patty H.
21:30 28 Dec 22
Prompt, professional service! Thank you,
Mark T.
Mark T.
21:01 28 Dec 22
Paschal won my loyalty for life this holiday season! Our pipes froze on Christmas Eve and they were willing to come out, find the frozen section that we had missed, fix the issue in minutes, and not charge us the arm and a leg other plumbing companies had quoted us. So thankful and grateful for them, and extremely grateful for the fact that we were able to have water in our pipes for Christmas.
Brian M.
Brian M.
17:57 28 Dec 22
Great service!!! Friendly family owned business. Service reasonably priced. Tech showed up on time and I did not have to wait all day for someone to show up.
Linda D.
Linda D.
19:55 27 Dec 22
They worked me in quickly. Robert the service tech explained the issue and how to monitor in the future. He was also patient waiting for me to get to the house, which was appreciated!
Gary H.
Gary H.
19:27 27 Dec 22
Great job... thank you
Roy D.
Roy D.
15:45 27 Dec 22
The serviceman was very helpful and considerate. He explained the problem and because of the problem, I actually had to do the repair because it was not unit related. But he didn’t put the small rubber hose back on correctly and the heat stopped working in about 30 minutes. I went and fixed it so we are good. That is the only reason I didn’t give 5 stars.
Lance A.
Lance A.
16:23 26 Dec 22
Repaired gas leak
Don S.
Don S.
03:41 26 Dec 22
Very knowledgeable, quick response time, all in all a good experience.
Phil D.
Phil D.
15:27 25 Dec 22
They helped me on Christmas Eve when my heater was not working!
Shellie B.
Shellie B.
13:36 25 Dec 22
Erick was great even though it was 8pm and solved the problem in less than 1 hours which was critical because temperatures were in the teens.
Jerry M.
Jerry M.
19:17 24 Dec 22
Great guy and great service!
Mark S.
Mark S.
17:50 24 Dec 22
Paschal is our go to HVAC company. We have used them for 20+ years and every single employee is in a word, excellent. So professional, knowledgeable and showing much care.2 days before Christmas, our heater went out. Temps dropped to -4 degrees (20 below with wind chill). I called Paschal in the afternoon and they dispatched a tech first thing the next morning (Christmas Eve no less)Anderson (our tech) showed up and went far above our expectations getting our system back up and running - our home is warm now and we are ready for Christmas!We will always use Paschal for all our heating and air needs.
Mitch L.
Mitch L.
17:35 24 Dec 22
The service technician was courteous, thorough, informative, and knowledgeable. The kind of true professional I have come to rely on from Paschal. Problem resolved on a most brutal weather evening. Thank you!
Grumpa J.
Grumpa J.
15:17 24 Dec 22
They came promptly just before a holiday. Seemed knowledgeable about the problem and was able to answer my questions. And, they offered options.
Phyllis H.
Phyllis H.
01:01 24 Dec 22
HVAC repair.
Guy C.
Guy C.
00:45 24 Dec 22
Fantastic service by experienced technician. Very professional, knowledgeable and helpful.
Brad C.
Brad C.
21:25 23 Dec 22
Found two gas leaks on the exterior of the house. Had gas line and shutoff ran to generator and a leaking regulator replaced. The tech was very professional and personable. Great save from the 2 degree Temps arriving.
Willie W
Willie W
20:44 23 Dec 22
They were able to get me scheduled on a very busy day, Alfonso came out and was extremely thorough in diagnosing the issue with the heater.
Allison D.
Allison D.
20:23 23 Dec 22
Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍
Don S.
Don S.
01:31 23 Dec 22
Furnace quit creating hot air for the house
Bob B.
Bob B.
23:13 22 Dec 22
Just having moved to a new house;I awoke this morning to my faucets making very angry gurgling noises with little to no water pressure! Due to the frigid temperatures, inclement weather of snow and sleet; I was nervous that my pipes have frozen.I contacted a few companies. At 7:00 am, one company’s answering service took my information and said the office would contact me.I also contacted Paschal at about 7:30 am- within 15 minutes I was contacted by someone from Paschal! They were very kind and receptive of my issues and said they would get someone to me by this afternoon! I asked for the cost and they explained that as well!At 11:30 am approximately 4 hours later, the technicians from Pashcal called to let me know they were on their way.No one from the first company has contacted me yet!Due to the weather, apparently my road was too icy! The technicians parked their car at the bottom of the hill and WALKED up to my house!! They could have easily said they couldn’t make it to me and gone ti their next call! Instead, they weathered the snow and ice and walked their way up, tools in tow! Getting here, they were very professional, knowledgeable and courteous! They resolved my issue and I would recommend them without hesitation!! A+++ serviceThank you for restoring my peace of mind!!
Tara R.
Tara R.
20:18 22 Dec 22
I really like this company. Always responsive and professional. They take their time and do a good job. I've used them for over five years.
Julie H.
Julie H.
15:08 22 Dec 22
Dustin was very friendly and worked efficiently.
Crystal K.
Crystal K.
23:48 21 Dec 22
Considering it’s a couple days before Christmas, and they were able to make it out in a couple hours notice, I was impressed. Friendly service, very reasonably priced and very professional. Will use them for all my my HVAC needs!
Evan M.
Evan M.
22:56 21 Dec 22
Hands down professional.
Daniel M.
Daniel M.
19:39 21 Dec 22
Luis was awesome. He listened to my questions and worked very hard on my air system. Paschal workers were all very responsive, courteous and friendly. I highly recommend their company. I bought the extended service plans because they were so easy to work with.Brad was excellent and far exceeded my expectations. He answered every question and fixed the toilet in the master bedroom. He did the house inspection and hot water tank flush. I highly recommend Paschal and will continue to use them in the future. Brad & Luis are awesome !
David S.
David S.
16:37 21 Dec 22
Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.
Tom D.
Tom D.
14:42 21 Dec 22
They were very knowledgeable and professional and they did a great job and I’ve been recommending them to my friends and family.
Sandy W.
Sandy W.
12:28 21 Dec 22
Furnace was not working
Bob B.
Bob B.
22:55 20 Dec 22
Andrew was on time and very professional.
Leticia A.
Leticia A.
22:05 20 Dec 22
The guy who came out and looked at my heating unit was super professional. He was very knowledgeable and explained everything in a way I could understand. I appreciate his help and advice!
Laura W.
Laura W.
21:26 20 Dec 22
The service tech was very professional, polite and knowledgeable about what was wrong an how too repair the unit.
Guy C.
Guy C.
20:38 20 Dec 22
Technician was great! He was polite, assessed the problem and fixed the problem. I will keep their phone number for future problems. Highly recommend!
Suzannd G.
Suzannd G.
15:58 20 Dec 22
We had a shut off put on are hot water heater
Jeanine R.
Jeanine R.
15:45 20 Dec 22
David Juanes and his coworker were both professional and timely.
Claudia S.
Claudia S.
00:18 20 Dec 22
Very friendly and courteous !!!!!! Cleaned up better than it was before work. Will contunue to use them for all my air and heating , will recommend them to everyone . Professional from start to finish. They seem to enjoy thier job and that is so nice to see that.
Bettye F.
Bettye F.
20:35 19 Dec 22
Paschal was great. They took time to understand what was wrong with my furnace and patiently explain what was wrong and what needed to be done to repair it. The repairs were done quickly and well. Financing options were thoroughly explained and communication was excellent through the whole process. Would highly recommend.
Jeff M
Jeff M
19:15 18 Dec 22
George gave us excellebt customer service and went above and beyond to take time to not only fix the issue with our hvac unit , but he also spent hours troubleshooting why the problem was occurring. He spent time with me explaining everything and keeping me informed of everything. He was also transparent in the pricing and upfront before repairs were made. Jorge also came first thing the next morning to address a issue we had free of charge. He is very very thorough, has good communication skills with his customers and shows excellent customer service. He is truly a valuable asset to his company and he gives his customers great customer service and peace of mind. Thank you Jorge !
Laura G.
Laura G.
16:41 17 Dec 22
The technician was very friendly and knowledgeable. He wasn’t too pushy with offering other services.
Becky H.
Becky H.
16:15 17 Dec 22
I have been with Walker A/C for over 10 years. As a retired RE Broker, I can tell you that they are professional and the price is always good.
Cartomancy M.
Cartomancy M.
19:38 16 Dec 22
Erick Munoz Cruz was very professional and courteous. He finished our HVAC maintenance quickly and communicated any issues he found clearly and with a great sense of knowledge.
Abel A.
Abel A.
19:33 16 Dec 22
Thank you! Did a great job getting me up and going fast!
U.S. Copy & P.
U.S. Copy & P.
16:42 16 Dec 22
Jerry, was our technician today, He's very professional and knowledgeable in his craft. We thank you so much for getting our home back on track. Jerry is a true asset to Paschal. Thank you from the Shaw family.
Chris S.
Chris S.
16:40 16 Dec 22
Great service! Thank you.
Joyce B.
Joyce B.
20:48 15 Dec 22
Everyone is professional, knowledgeable, and friendly! I like that my HVAC tech takes the time to explain everything about my system. Guardian angels for my heating and air without getting gouged!! One happy customer!
Laura P.
Laura P.
21:37 14 Dec 22
Billy Diaz was a very nice young man and very professional!
Deb Y
Deb Y
15:59 14 Dec 22
Very professional and helpful find the root of the problem with the water heater
Danny R.
Danny R.
23:14 12 Dec 22
Very professional and courteous.
Joyce B.
Joyce B.
22:38 12 Dec 22
The tech today was timely, very knowledgeable and addressed all of my drain issues and questions. He did a great job. And I am very pleased with all of the techs who have come out since I have been using your company. These include HVAC, AC and plumbing techs! 5stars “plus”
Julie K.
Julie K.
17:58 12 Dec 22
Dillon and Matthew were both very professional. Service was done in a timely manner. I couldn't be happier!
rodney B.
rodney B.
16:46 12 Dec 22
Highly recommend Walker Air. Technician notified me before arrival which was very much appreciated. Billy D. was prompt, courteous, informative and thorough. Will definitely continue doing business with Walker Air.
Martha L.
Martha L.
15:12 12 Dec 22
My technician, Billy, was very conscientious and thorough with his maintenance service.
Austin B.
Austin B.
22:29 10 Dec 22
Informative, on time , efficient
Jeri A.
Jeri A.
17:24 10 Dec 22
Quick diagnosis and correction of my operator error operating the thermostat.
Paddock R.
Paddock R.
15:46 10 Dec 22
Great quality, friendly and timely service.
Bob M.
Bob M.
14:59 10 Dec 22
Billy was great and personable
Bedtime S.
Bedtime S.
23:37 09 Dec 22
Replaced HVAC system, showed up as scheduled, worked straight through to completed. Install looks very professional. Techs went through the operation of the equipment with me. Very pleased!!
John P.
John P.
10:53 09 Dec 22
I fund my trading account all by myself and give her the access to manage my trading account and I made withdrawals of $11,550 in a week, please i am very happy to introduce all friends and family to invest for themselves and their family.
Instead of looking for other evil ways to make money or to increase there worth in life thanks😊😊
her contacts 👇👇
Email: stellamorris1920@gmail.com
WhatsApp: +1(707) 593-6134
She is very trustworthy and reliable
Elesha M.
Elesha M.
00:37 09 Dec 22
Installed new ceiling fan. Did a great job.
Mary M.
Mary M.
22:46 08 Dec 22
Hot water issue and they took care of the problem.
John G.
John G.
22:27 08 Dec 22
Great experience today by my technician Tyrone. Completed a thorough maintenance/inspection check on my heating unit, and provided a detailed report/explanation of services.
Jackie M.
Jackie M.
19:30 08 Dec 22
Great job by Herbert. He was fast and efficient. Explained what he had done and also explained his recommendations and how they might improve our systems.
steve A.
steve A.
20:17 07 Dec 22
Paschals came out for our seasonal heating unit inspection. They were on time and very friendly, informative and efficient
P W.
P W.
16:49 07 Dec 22
I had a tech named Chris out of the Fayetteville area and he definitely went above and beyond his job and my expectation so thank you very much for your attention and awesome never give up attitude.
GCeasar88
GCeasar88
11:34 07 Dec 22
Second time using Paschal’s service and have always been satisfied with their prompt and reliable customer service. I will continue to use them for my property.
Mary Anne R.
Mary Anne R.
22:12 06 Dec 22
Technician was very personable and professional; and he also provided the data of what I needed done to service my unit.
Maria R.
Maria R.
20:11 06 Dec 22
Was impressed with the service. He did a great job of explaining the issue. Helped me understand how my heater works.
Jennifer C.
Jennifer C.
17:21 06 Dec 22
Robert and Cesar did a great job! Highly recommended!
Cameron S.
Cameron S.
14:34 06 Dec 22
5-Star Rating
C P
C P
02:34 06 Dec 22
Work not done yet.
Jay S.
Jay S.
22:09 05 Dec 22
tech was on time and knowledgeable and explained what was wrong and explained the way to fix and and laid out my options for repair and wasn't pushy about having them fix it. would recommend.
Brad D.
Brad D.
19:33 03 Dec 22
They replaced a toilet and drain pipe. However a couple of days later we noticed water spots on our bathroom ceiling. They came out immediately and replaced the toilet gas vent pipe that the roofers had broken and jimmy rigged with roofer tape. They are very professional. Highly recommend them.
Cynthia L.
Cynthia L.
19:52 02 Dec 22
Technician was extremely knowledgeable and open about the HVAC system
Aaron B.
Aaron B.
16:52 01 Dec 22
All I can say is, Robert was one of the nicest servicemen I’ve ever had the pleasure of working with. On time, honest, and went above and beyond to help us out. When it became the 11th hour, instead of going home to Rogers, he drove from Mizzou down here to help us out. The communication from the ladies at Pascal was spot on. Steph and Val I believe were their names.Because of this service, we will no longer use anyone else for our HVAC/Plumbing/ Electric and whatever else this team can fix. We are Pascal people from here on out!-Josh Peckenpaugh
Joshua P.
Joshua P.
01:41 01 Dec 22
Kevin Mynatt with Paschal is very thorough, knows his job inside and out on my Trane heat pump. I am very satisfied with his work and knowledge. Paschal is very lucky to have a quality service technician like Kevin working for them!
Rick P.
Rick P.
15:26 30 Nov 22
Super helpful. Kept me updated throughout
Michael P.
Michael P.
19:38 29 Nov 22
Shane installed a new type of air filter. Had to tear out the old one and install new one. He always does such a great job. I always ask for him when I call. They do a great job!
Johnny H.
Johnny H.
20:59 28 Nov 22
Arrived quickly and very professional.
Wade N.
Wade N.
23:30 26 Nov 22
My repair technician was very helpful and got my heating repaired.
David B.
David B.
23:23 26 Nov 22
Excellent job! Very thorough and detailed.
Chelle B.
Chelle B.
22:03 26 Nov 22
A little more expensive but on time and professional. Would recommend for those in a pinch!
Ronda A.
Ronda A.
20:50 23 Nov 22
Two new service calls, both great. Heating service and generator service. Excellent!1-year service performed on our Kohler generator. The service technician, Ben, was professional, courteous, and competent. I hope that Paschal will continue to provide technicians with the high level of competence to which I am thankfully becoming accustomed.
Mack H.
Mack H.
19:00 23 Nov 22
all was perfect.
Steve H.
Steve H.
15:39 23 Nov 22
Casey came to my house on Sunday to help expedite the process of quoting service.
Barbara M.
Barbara M.
00:33 23 Nov 22
The serviceman David was exceptionally knowledgeable and efficient in his duties. He himself was a quality individual and I'd have no problem calling him back.
William T. H.
William T. H.
21:56 22 Nov 22
Reset thermostat
Mona A.
Mona A.
15:48 22 Nov 22
Their people are always polite and do the job in a quick and efficient manner. Once they are done, they make sure they have everything put back properly and is all cleaned up. This visit we had Kevin and he made a recommendation for an addition to our furnace that will help keep all of the dust from out shop out of the furnace and thus out of the house. He had the equipment on his truck to install the recommendation and had it completed in less than an hour. That is what I call customer service.
Steve D.
Steve D.
14:36 22 Nov 22
Very prompt and professional!!
Laura B.
Laura B.
06:00 22 Nov 22
Great job! Speedy and efficient! Thank you Kevin!
Val D.
Val D.
21:05 21 Nov 22
Joseph did a very good job, we were very pleased!
Margo K.
Margo K.
18:29 21 Nov 22
We had our semi annual hvac checkup completed today. The technicians who performed the service were competent, professional and thorough. During the check they identified a weak capacitor and changed it on the spot. We regard Paschal as the premier HVAC company in the state and feel exactly the same about their employees.Avoid the hassle, go Paschal. We just had the check up done again, this time by Louis. Terrific job.
Patricia B.
Patricia B.
16:10 21 Nov 22
Allen took the time to go over all my options. I was very comfortable working with him and finding the right solution. He’s very knowledgeable and had everything working again quickly.
Jackie F.
Jackie F.
15:58 21 Nov 22
Anderson is a sharp tech, found and fixed our problems and waited to make sure that the thermostat and the unit worked correctly
Edward B.
Edward B.
14:50 21 Nov 22
The technician was professional, courteous and knowledgeable.
Sue W.
Sue W.
01:51 20 Nov 22
I really want to say thank you for coming out and replacing my water heater. Everywhere I called stated some reason why they could not get to me today. Your team was very nice, gave me a coupon , and cleaned up after themselves. I truly appreciate what Paschal did for me during these busy times. Thank you.
Charley L.
Charley L.
23:29 19 Nov 22
Our kitchen sink wasn’t draining so we scheduled a check with them and they came out, told us what it was and what it would cost and within a couple of hours it was fixed and we were happy again!
Preston G.
Preston G.
00:45 19 Nov 22
Very professional and thorough.
Susan D.
Susan D.
01:42 18 Nov 22
Alfonso is an excellent service person, he is very knowledgeable and efficient.
Paul
Paul
22:53 17 Nov 22
Erick was polite, knowledgeable, and informative. He is a good representative of your company.
Gary M.
Gary M.
22:45 17 Nov 22
While I am unhappy with the prior service on our HVAC system that necessitated the request for a technician on 11/16/22; my husband and I were more than happy with the technician who came to the rescue. Bryant was the name of the technician who arrived at our home to determine the cause of our brand new HVAC system tripping a circuit breaker 5 times in 4 days. Bryant was able to ferret out the problem, an incorrect wiring during the installation of correctly sized heat strips for our system by the previous technician. Bryant communicated to my husband what had occurred and what was done by him to correct the problem and went out of his way to label the electrical boxes on the HVAC unit to make working on the system in the future. Bryant is a definite asset to Paschal.
Stephanie D.
Stephanie D.
22:14 17 Nov 22
Excellent professional experience with Samier Martinez once again!
Dalen R.
Dalen R.
21:07 17 Nov 22
Install gas hot water heater
Jose I.
Jose I.
15:35 17 Nov 22
Personable and professional, these guys are very helpful, explaining what was needed and how to keep my systems running well.
Sharon H.
Sharon H.
14:26 17 Nov 22
Robert is great and very professional. He kept us updated on the issues and cost. Will definitely ask of him on any future projects or repairs.
Cynthia L.
Cynthia L.
19:21 16 Nov 22
They were very professional and patient. They answered all of my questions.
Michael G.
Michael G.
19:01 16 Nov 22
Samier Martinez is a polite and professional worker. After completing his work he also informed me of other services offered by his comoany, without being pushy or overbearing about trying to sell me on it. Because of this, should I need these services in the future I will be sure to call this company.
CAROL E.
CAROL E.
04:01 16 Nov 22
Samuel checked out what was wrong with my thermostat and diagnosed that I need new breakers. That will be scheduled ASAP.
Ann W.
Ann W.
01:57 16 Nov 22
Great job ,fast ,will use them again
Tammy B.
Tammy B.
00:16 16 Nov 22
Paschal went above and beyond expectations to install my new HVAC system. I was very pleased with the installation process. I would highly recommend them.
Karen W.
Karen W.
16:11 15 Nov 22
Very professional they explained everything and told me everything they were going to do answer the question I have. Very happy with the good service they provided I will definitely call for any future service.
Josselin M.
Josselin M.
01:27 15 Nov 22
After the first AC company come and replaced my entire unit. There several things they messed up. I called Walker and Air twice now and both times they were able to fix the issue quickly! Brian Rooker was my technician and he did a phenomenal job! I highly recommend!
Rhys B.
Rhys B.
20:45 14 Nov 22
Outstanding techs at my house today. Please thank them for this positive experience. They were thorough and explained everything in a polite and professional manner. Thank you
Nancy S.
Nancy S.
16:47 14 Nov 22
The tech was punctual and did a good job and was in an out pretty quick. All the problem was that the thermostat needed a new battery and he could have charged his $85 service call just for replacing a battery but he did other things for the heater maintaining it which I thought was pretty cool. Thnx. Scott P.
Scott P.
Scott P.
00:30 14 Nov 22
Alex did a wonderful job explaining what needed done and after getting the parts, had the job done in no time at all. He is an outstanding asset to your team.
Robert S.
Robert S.
23:10 13 Nov 22
Craig a great tech.👍👍👍👍👍
gary H.
gary H.
22:54 13 Nov 22
They were able to get us in right away for an estimate on our water heater replacement, and then back the next day to install. They were running early the day of installation,but had no problem giving me an extra 30 minutes to finish a work meeting I was in to get home. They were very professional and took the time to explain the warranty and the next step for us as far as maintenance. Overall, an excellent experience.
Whitney O.
Whitney O.
11:43 13 Nov 22
Jorge Diaz came out on Friday Nov 11th and replaced the motor in our Daikin AC and heat pump unit. He did a great job and Walker AC honored our warranty with the previous company, Metro Energy Savers and did not charge us anything for parts or labor. That was exceptional customer service!
Bill B.
Bill B.
20:09 12 Nov 22
Good customer service/friendly and didn’t stop until problem was solved. Highly recommend
Meredith M.
Meredith M.
17:44 12 Nov 22
Great job
Karen R.
Karen R.
17:34 12 Nov 22
Checking on furnace for winter. Calvin was pleasant, quick and efficient.
Jene B.
Jene B.
23:34 11 Nov 22
Brian was amazing! Very professional, explained the costs up front and talked ne through everything he was doing before, during and what to do after. Would recommend to anyone needing plumbing help.
Brian O.
Brian O.
19:50 11 Nov 22
Tech was very friendly, explained every task he was doing and his findings as well as suggestions.
Toni K.
Toni K.
18:06 11 Nov 22
Herb was very personable and professional.
Kristi W.
Kristi W.
15:17 11 Nov 22
Professional service, explained how the inspection worked and how they determine if unit passes . Sammy was courteous, respectful and thorough . We will ask for him again in the future!
Elizabeth W.
Elizabeth W.
02:01 11 Nov 22
From start to finish I was impressed. Every person that I spoke to or who came to our house was friendly and professional. I don't feel like any detail was overlooked. These guys also got the job done in about half of the time I expected. We will be using again and recommending to our friends
Cody M.
Cody M.
19:33 10 Nov 22
Professional, knowledgeable, punctual.
Jason T
Jason T
17:44 09 Nov 22
Bobby was a true professional and was passionate about his work. He took the time to explain the needed repair and explain our system to us. I will use Paschal again and I would recommend them to anyone who needs their services.
James H.
James H.
13:07 09 Nov 22
Absolutely the BEST from initial contact, confirming appointment, communication with service tech to explanation of charges, Paschal was A++++!! This is my 3rd time using them & will continue to choose them in ALL my future HVAC, plumbing & electrical needs.
Kelly C.
Kelly C.
02:08 09 Nov 22
Very professional. Got an appointment quickly. The technician was on time; they even called with a 30 minutes heads up. The did the work quickly, efficiently, and on budget. Will use in the future!
and2 B.
and2 B.
22:38 08 Nov 22
Regular maintenance. Identified blower needing cleaning and will schedule to upkeep system. Installed system originally and have maintained since. Will use in future and have referred to others!
B O.
B O.
21:36 08 Nov 22
Don did a great job!
Ken G.
Ken G.
20:13 08 Nov 22
Very nice and professional. I would use them again.
Rebecca W.
Rebecca W.
17:52 08 Nov 22
They were very professional and easy to work with.
Sara W.
Sara W.
19:40 07 Nov 22
Very good service
Carolyn A.
Carolyn A.
15:28 07 Nov 22
Have been a customer for over ten years. Never had a bad experience with this company.
Gloria E.
Gloria E.
14:58 07 Nov 22
The electricians that came over today were ahead of schedule. They went above and beyond to help me out. Great work, great experience. I would definitely use them again.
Rebecca B.
Rebecca B.
03:30 06 Nov 22
Good service. Friendly and professional service personnel
Paula S.
Paula S.
14:57 05 Nov 22
Sewer drain issues. They promptly came out after the weekend and had the problem solved quickly. They explained what they were doing and why. They completed the job and and advised on future recommendations. Will definitely call them again if I need anything that their company offers.
Jim W.
Jim W.
22:37 04 Nov 22
Professional service.
Wallace L.
Wallace L.
22:31 04 Nov 22
Excellent service and great employees
Robert S.
Robert S.
22:21 04 Nov 22
I was very impressed with Rick and Austin, who came out today for a plumbing issue. They were both very kind and considerate and explained everything beautifully. They took care of the matters at hand and offered great advise & suggestions. Highly recommend these two!
Karen L.
Karen L.
19:47 04 Nov 22
Josue very professional and knowledgable!
D
D
22:26 03 Nov 22
Excellent work very professional quote me a price on a water heater will definitely have them to install it
dennis S.
dennis S.
20:51 03 Nov 22
awesome customer service and repair/preventive service. Knowledgeable Technician.... Herbert is great at what he does for us....
Victor P.
Victor P.
16:34 03 Nov 22
Kevin did an amazingly thorough job and was able to instantly rectify 2 issues found.
Thomas P.
Thomas P.
19:14 02 Nov 22
Tech was polite and professional. Very thorough
Paul S.
Paul S.
14:35 02 Nov 22
Wonderful experience start to finish. The call to schedule was quick and thorough. Brad communicated clearly about his arrival time, and did arrive on time. He explained not only the problems I was having, but also the different options I had to go about it. I ever learned some about how my plumbing works. Great experience.
Jacob J.
Jacob J.
13:45 02 Nov 22
Robert was very personable and friendly
Jennifer L.
Jennifer L.
00:05 02 Nov 22
The tech was on time. He was courteous. He performed fall maintenance on my Trane heating system. By performing maintenance it has cut down on repairs.
Anna L.
Anna L.
23:51 01 Nov 22
We had Kevin in our home today doing Furnace Maintenance. He was so friendly, professional and informative. We have had Paschal in our home to do many things over the past 2 years and always recommend them to friends/family. We’ve had negative experiences with smaller businesses around timeliness and professionalism. Paschal is doing customer service right!
Alyssa C.
Alyssa C.
20:08 01 Nov 22
I am happy with their prompt, high quality service.
Cinthia W.
Cinthia W.
20:06 01 Nov 22
Heating/AC bi annual maintenance.Excellent service.
Martha M.
Martha M.
16:40 01 Nov 22
Henry was extremely polite, on time, and a pleasure to work with. He explained what he did even including photographs and gave good advice. Thank you!
brmcbratney
brmcbratney
15:46 01 Nov 22
I am very happy with the response time & courtesy shown. They kept me updated as to when the service tech would arrive. Service was completed in a timely manner. I appreciate the professionalism of Lyerla Heating & Air. I am giving them 5 Stars!!!Rebecca C.
Rebecca B.
Rebecca B.
14:03 01 Nov 22
The maintenance work on our heating system was prompt and professional. The technician called before his arrival, and was at our door, as promised, half an hour later.
jim M.
jim M.
13:38 01 Nov 22
Val had amazing customer service.
Anderson
Anderson
12:03 01 Nov 22
Both Robert & Caesar were professional and courteous. They both provided great customer service.
steven L.
steven L.
00:43 01 Nov 22
Excellent job!
Charles G
Charles G
22:27 31 Oct 22
Installed 2 water faucets did excellent work and took care of everything definitely be using them for future projects they also take care of my heating and air
dennis S.
dennis S.
21:21 31 Oct 22
There was a gas leak in the house. The gentleman came on time, called before he left his last job so I didn't have to stay home and wait, explained everything before he started. Found the leak and repaired it immediately! Thank you, will use you again.
Judy K.
Judy K.
21:04 31 Oct 22
Efficient, knowledgeable service appointment.
Sandy M.
Sandy M.
18:18 31 Oct 22
Representatives of this company were very professional, and kept me up to date about services & repairs as they were happening.
Greg S.
Greg S.
18:10 31 Oct 22
Moses was knowledgable, personable and thorough and when he finished the repair pointed out a tiny flashing leak I didn't realize that I had. It turned out that it was a good thing he came when it was raining. Walker made good the problem without charge even though it had been over a year since MES installed the unit. Ill be sticking with them for more services.
David M.
David M.
00:44 31 Oct 22
My experience with Paschal was entirely positive. Kevin Mynatt was my service technician. He arrived on time and worked tirelessly for the three hours at my residence. He was personable, knowledgeable, and helpful. He is an outstanding representative for Paschal.
Dennis K.
Dennis K.
16:12 29 Oct 22
We had some water leaking from our upstairs bathroom and Robert and Cesar had it fixed in no time. They were very knowledgeable and diagnosed the issue immediately. Highly recommend Pascal!
Brianna V.
Brianna V.
23:30 28 Oct 22
Technician was on time, professional, friendly, and thorough.
Steve G.
Steve G.
21:59 28 Oct 22
Checked my tankless hot water heater thoroughly even after its system read as no problems. Contacted others for additional info and contacted manufacturer. Replacement parts ordered. Great service.
Jill L.
Jill L.
11:38 28 Oct 22
David unclogged our toilet in record time and even helped clean up the floor and under our bathroom cabinet.He was very friendly and very professional. He went beyond what was expected.We do ALL our business with Paschal because we can rely on knowledgeable employees.
jeffrey A.
jeffrey A.
22:45 27 Oct 22
They did an excellent job. Replaced all the duct work under my house. It looks beautiful right now. I didn’t know it was such a mess. it was done prompting they were on time early in the morning worked all day. Excellent company ! highly recommended!
Lourie D.
Lourie D.
13:47 27 Oct 22
Logan showed up earlier than we expected so that was excellent and was very informative on what he did to the system. Being in the ac business myself in another state it’s great to see a quality company who is honest and professional and who will take care of my moms unit there in Searcy. My only suggestion to the company is that techs should wear booties inside the home, especially when doing service inside and out.
T J.
T J.
19:21 26 Oct 22
During a period of extreme cold, I had concerns about my heat pump. Lylerla responded in 3 days and thoroughly inspected my unit. I was extremely satisfied with Johnathan's expertise. He explained what he did and was very patient with me while I asked questions and took extra time going over everything I should know if this ever happens again.Thank you so much and I look forward to doing business with Lyerla HVAC.
Sondra W.
Sondra W.
18:36 26 Oct 22
We love Lyerla. They are so responsive. We had a heater problem and they were here within an hour. Thanks so much Lyerla!!
East Valley P.
East Valley P.
15:42 26 Oct 22
It was really hard to find a plumber. Paschal was very helpful and professional. Thank you for the help.
Martina L.
Martina L.
19:25 24 Oct 22
Had them give me a quote for new HVAC. Austin was excellent. Answered all our questions and very knowledgeable and professional.
Karen W.
Karen W.
18:12 24 Oct 22
Austin just left here after doing a fantastic job. He was very patient and understanding and I really appreciate that.

He had us up and running again in no time, and explained things to Mom and I.

He had an all around great attitude and personality, especially for a Saturday morning.

If only we could have talked him into staying and doing the backlog of dishes. He said something about other calls ....excuses, excuses 😁

Thank you Austin and Paschal!
Theresa R.
Theresa R.
16:06 22 Oct 22
First off called them to come out for a estimate on new unit heating and cooling! Fast response came out quick review gave me a estimate and offered financing through Wells Fargo with 0% interest rate! With in just a week called and said they had everything read for installation we set a date three guys showed up! Around 8 am excellent service super nice guys talkative and explained everything very pleased very professional and would definitely recommend them for new or repair services! Thanks Guys! Awesome Job!!
Jeremy A.
Jeremy A.
20:46 20 Oct 22
Very timely. Technician very business like.My first time using your company.
Laurel S.
Laurel S.
19:08 20 Oct 22
We used them for a stopped up drain. They were here in less than 30 mins. and Brian the plumber was very professional and knowledgeable. He had us fixed up in no time. The price was very reasonable.
Judy E.
Judy E.
17:57 20 Oct 22
Repairman Jared came to get our heat going today. He was very professional and so nice. He made quick friends with my dog and got us fixed up in no time. Thanks Jared for your good work!
Barbara Murdaugh S.
Barbara Murdaugh S.
20:42 19 Oct 22
Immediate service, knowable technician, explained the issue and got it fixed. Very pleased with the outcome and the technician.
Rebecca Van M.
Rebecca Van M.
01:20 19 Oct 22
We needed repairs but they were fixed quickly and hopefully prevent further problems.
Terry G.
Terry G.
19:15 18 Oct 22
Service is awesome great service and very prompt when you need it
Laura Marie T.
Laura Marie T.
20:42 17 Oct 22
Friendly and knowledgeable. Answered all of my questions. Work completed to my satisfaction.
RetiredRailGirl S.
RetiredRailGirl S.
18:48 14 Oct 22
Showed up on time and explained the quotes. Very friendly
Candace C.
Candace C.
15:22 14 Oct 22
Lance came out to our home and giving us options for a new heating/air unit. Lance was not only friendly but honest and we believe he offered us what we needed to fit our needs, great salesman. Brent and Chris came out to install our new unit, very quick and efficient! They were also eager to help us set up our thermostat and use the app. Great men working for your company. We appreciate your service! 5 starts and highly recommended!
Giodo H.
Giodo H.
22:10 13 Oct 22
I have had Air conditioning company’s that only wanted to sell me expensive options.Today Waymon with Metro Energy Savers was professional, explained and showed me the issues, and how we could correct our problem. I felt he was honest and very professional in repairing our air conditioners. Thank You Metro Energy and most of all thank you Waymon for the honest and great job!! I will definitely recommend Metro Energy Savers!!Thank You! You are a great technician and explain everything about our system. we appreciate your excellent service!
Nancy S.
Nancy S.
14:17 13 Oct 22
Service man was very nice,he explained everything that he was going to do, very professional his name was Andrew
Debbie E.
Debbie E.
19:04 12 Oct 22
We've had positive experiences with Paschal in the past for HVAC, and this experience for plumbing repair was equally positive. Alex was great, he explained everything up front and even went above and beyond to ensure our repair would hold up even better than it was initially installed. These last few encounters with Paschal has convinced me to try their annual service contract, so I'll try to update my review after having some of the preventative maintenance done in the near future.
Andrew B.
Andrew B.
02:29 12 Oct 22
Fast, competent, quality replacement of defective PRV.
Lynn D.
Lynn D.
21:24 11 Oct 22
We just moved to MO and into our new house. While attempting to install the washer I realized the safety valves leaked if not turned off completely. I called Paschal and they were able to send someone to the house within a couple of hours.Our technician was Austin. He called ahead to provide an ETA. He arrived on time and was professional. He quickly troubleshot the problem. He provided a couple of options and allowed me to make a decision as to what I thought was best while leveraging his expertise. He was efficient and wrapped up the project in short order. He cleaned up when finished. Very positive experience!
Alan H.
Alan H.
19:45 11 Oct 22
Very professional and informative about the work they were preforming
Gary D.
Gary D.
21:10 10 Oct 22
The technician was very knowledgeable, professional, and thorough.
Chad C.
Chad C.
20:20 10 Oct 22
Clogged drain pan. Opened with out problems & was included in our membership plan. SAMIE WAS VERY PLESANT & KNOWLEDGEBASE.
Charlene F.
Charlene F.
14:59 10 Oct 22
Herbert performed his usual professional work here, a real asset to walker HVAC?
Tom B.
Tom B.
18:49 07 Oct 22
Was great. We had a good experience. Fast and friendly. Had a fan motor go out and they handled all the warranty paperwork, had someone out and he was super professional. I'm glad we used them
David T.
David T.
18:46 07 Oct 22
The technician was at my house the next day after calling. They came to remove and replace garbage disposal. $550 for everything. Felt it was a little steep but they were fast 👍🏼
David H.
David H.
17:44 07 Oct 22
We’ve used them to maintain our lease HVAC systems for about 3 years. Front desk personnel are super friendly and follow-through. Techs are polite, thorough, honest. Henry Villareal just did the maintenance on our home units, and I’d definitely recommend him. Took pictures of some of the before-after on cleaned parts. Worked diligently.
Chris M.
Chris M.
16:45 07 Oct 22
I’ve used Paschal for HVAC and plumbing services at more than one location. They are always easy to contact, professional, courteous, and explain things in a simplistic way. Joseph is a recent example employee who exemplifies these traits.
Emily J.
Emily J.
16:13 07 Oct 22
Arrived on time, is very efficient and personable! So nice for a change to meet someone who is happy to be working and actually has a good work ethic. Thank you Jonathan!
JoAnn R.
JoAnn R.
15:11 07 Oct 22
Alfonso was the epitome of professional and demonstrated his skills with his thoroughness.
Randall J.
Randall J.
12:37 07 Oct 22
Very professional and knowledgeable, from first call to completion of work. Thank you, we will use your company again for sure !
steve M.
steve M.
21:18 06 Oct 22
Alfonso was very thorough and explained everything he did. Definitely recommend them.
Susan D.
Susan D.
19:53 06 Oct 22
David was super nice and professional! Very informative and honest. Made us feel like we made a great choice when calling!
Kyle J.
Kyle J.
11:42 06 Oct 22
Kevin was very knowledgeable and professional!
Kimberly T.
Kimberly T.
23:51 05 Oct 22
Always trust Walker to keep my HVAC working.
Pam P.
Pam P.
23:02 05 Oct 22
Reliable
Sandie M.
Sandie M.
17:20 05 Oct 22
From the beginning to the end they exceeded our expectations. Friendly and professional at every turn.Our home was constructed in 1906 with an HVAC system installed in 1996. It was time to upgrade.There were a total of 11 guys (that we saw) who worked to replace our entire electric HVAC system and built ducting to make our outdoor wood furnace more efficient. They had to climb around the hot attic and belly crawl all over under the house. Yet, they took the time to put drop cloths over our furniture and flooring to prevent mess and cleaned up after themselves at the end of each of the 7 day project.Everything installed works right and looks good. In the places where drywall, plaster and paint were damaged as the new vents were placed, they repaired and painted to make it look as though nothing had been done.I seldom take the time to write reviews but these guys deserve kudos for a job WELL DONE!Thanks to Chris and all these guys for completing this project in grand fashion.
Matt H.
Matt H.
14:34 05 Oct 22
I called to ask about when someone could come out to look at my water heater , after calling two other places who had a 2-3 days wait. The operator told me they could get to my house the same day within a couple hours!! I was so happy. Brian arrived with a smile on his face and ready to get to work. He gave me good , clear , information about my water heater and then once we came to a conclusion what needed to be done, he communicated well with me and my husband who was on the phone with us. He made sure understood pros and cons. Very personable and friendly and great communication! Highly recommend this place! You will not regret it. For a flat rate that doesn’t change no matter how long they work on your home appliances, it’s seriously the best ! Thanks a lot brian!!
Michelle
Michelle
20:40 04 Oct 22
Service was excellent. Technician was polite, efficient and completed the service quickly.
Kenneth S.
Kenneth S.
16:27 04 Oct 22
As always, Metro Energy Savers is the best. Thank you for your excellent service again
Charles H.
Charles H.
16:13 03 Oct 22
Great service
James L.
James L.
14:41 03 Oct 22
I love my technicians they were very professional they told me step by step what they was doing they even seen some more repairs that I needed under the house and said if I hired another plumber to make sure I took pictures so they didn't mess up the work that they had already completed but just to know if the two repairman could contact me that they did the service for because of my plumbing issues I would like for them to do at least one just to come back by and see me so we can talk about it the cost and everything these people were so nice and so professional like I said they let me know other problems that I had that needed to be fixed they cleaned everything so good they cleaned up after themselves they did a wonderful job if I had to have any more work done I would love for those two gentlemen to come back it was actually three but I only met two so you have hired some excellent workers you should give them kudos and a pat on the back because at my address and my job that got done it was just such a blessing and I appreciate everything that they done thank you very much for your services and your two technicians that was so professional and loving and caring thank you Margaret Mccallister
Margaret M.
Margaret M.
01:31 03 Oct 22
So professional and on time. Wonderful technician. He was calming and honest.
Sally S.
Sally S.
14:47 02 Oct 22
Everything from a brand-new install of 3 units to yearly maintenance and minor troubleshooting---techs are all great at this company. On time, quality work, full explanation of what's going on, etc. Thanks, Alohonso!
Denise C
Denise C
20:25 01 Oct 22
Jorge Diaz, was a professional from the time he arrived at our residence. After he diagnosed the problem, he wasn’t 100 % sure of his findings so he called in his manager to verify is final diagnosis. After a second set of eyes viewed the issue, it was determined that a part was not necessary. So this call actually saved me money.I know there maybe some out there that are thinking well Jorge didn’t really diagnose the problem correctly but I’m glad he was humble enough to say let someone else check my work. They both could have very easily said yeah the other part is needed but they didn’t. To me this shows a high level of trust and would definitely recommend them.
Benny C.
Benny C.
17:22 01 Oct 22
Also checked my AC. Great service and very knowledgeable.
Susan E.
Susan E.
00:34 01 Oct 22
Super easy checkup for my HVAC system. Very knowledgeable crew!
Keith B.
Keith B.
14:37 29 Sep 22
I’m always VERY satisfied with the service from Lyerla and the quality of my Trane heat pump.
Virginia S.
Virginia S.
14:34 29 Sep 22
Bobby was very knowledgeable and helpful
REAL O.
REAL O.
02:18 28 Sep 22
Fast efficient service! They had our issue sorted out in 1 day!
Matthew H.
Matthew H.
23:37 27 Sep 22
Very nice, efficient and helpful!! Explained everything to us and did the job well. I’ll definitely be calling them to come back for my next service
Suzanne H.
Suzanne H.
21:19 27 Sep 22
Great job. Team workers, Moses and Carlos are exceptional. Thank you very much.
Michael F.
Michael F.
17:07 26 Sep 22
I have used Paschal for all of my HVAC needs for over ten years. I have always been impressed with their employees’ professionalism and curtesy to their clients. I highly recommend Paschal.
Lisa O.
Lisa O.
20:03 24 Sep 22
Fast efficient and affordable service. Friendly technician who explained his work thoroughly.
jhol4455
jhol4455
19:46 24 Sep 22
On time with calls prior to arrival. Both teams were educated, professional and took the time to go out of their way to make our problems a non issue. Very impressed.
Glen G.
Glen G.
20:23 23 Sep 22
Always prompt and courteous ….
kimberly D.
kimberly D.
19:39 23 Sep 22
Joseph was on time and professional!
Philip H.
Philip H.
15:06 23 Sep 22
Great experience, Logan was very professional
Jerry S.
Jerry S.
01:25 23 Sep 22
Alfonso was the technician at our home today, and he was very pleasant and thorough in his communication. He explained all that he was going to work on, and when he was finished he told me everything he accomplished. He made me feel very secure in what was done today!!
Leroy B.
Leroy B.
20:51 22 Sep 22
Clavio did a great job, 100% professional high performance quality service , he did help me with few questions. I would strong recommend Clavio from Walker
Luiz P.
Luiz P.
19:25 22 Sep 22
Never disappointed. Great from first contact to service technician. Five stars for Matt.
Daurice V.
Daurice V.
20:58 21 Sep 22
Hogs by 90!
Adam J.
Adam J.
20:30 21 Sep 22
Brian was very professional and meticulous about his work. He double checked his work to make sure there wouldn’t be any problems. Courteous and friendly. The repair price was very reasonable.
Ken J.
Ken J.
20:17 21 Sep 22
Professional, excellent knowledge of systems..purchaseda new A/C Heating system from them.
Charles M.
Charles M.
20:16 21 Sep 22
Great whole home service. Completely prof from start to finish
Infernal C.
Infernal C.
20:12 21 Sep 22
Ivan was at my home in Carthage today. He did a fantastic job, and he was very knowledgeable during the service call. This was a follow-up to a new system installation that was performed in June. I have been very satisfied with their professional staff.
Gary van M.
Gary van M.
00:30 21 Sep 22
Great guy and did great job
Ralph S.
Ralph S.
21:13 20 Sep 22
These guys did a fantastic job. Very professional and know what they're doing. Had a main drain line clog.
Wesley W.
Wesley W.
18:40 20 Sep 22
I would recommend this company to anyone looking for hvac repair or install. They are knowledgeable and very professional.
Curtis & Susan L.
Curtis & Susan L.
22:40 19 Sep 22
Sh
Shelly W.
Shelly W.
19:40 19 Sep 22
Erick was a pleasure and did a great job. He explained the work he did and suggested some items that may need attention in the future.
John H.
John H.
17:52 19 Sep 22
I have used this company a lot and would not use anyone else. They are there when I call and always nice and honest!
Anna Marie L.
Anna Marie L.
14:36 18 Sep 22
Jorge was very polite and repaired the issue quickly
Philip R.
Philip R.
19:52 17 Sep 22
They came out and did my biannual maintenance. Henry did a great job. Great tech, very nice, and knowledgeable. Thank you Walker AC!
Jimmieanne H.
Jimmieanne H.
18:35 16 Sep 22
Joseph was polite and completed the AC repair quickly and with a smile. Thank you for fitting us in to your schedule. We LOVE Paschal’s employees.
Mel L.
Mel L.
23:10 15 Sep 22
Joseph did a 5 star quuck repair today!!
Mel L.
Mel L.
23:07 15 Sep 22
Technician was extremely knowledgeable, very friendly and answered all my question. Very pleased with the service today.
Robert V
Robert V
22:11 15 Sep 22
Logan serviced our system today and did a fabulous job. He was courteous, professional, and we are completely satisfied. I highly recommend Paschal!
Dan N.
Dan N.
16:57 15 Sep 22
Technician Samier Martinez was professional and knowledgeable. He quickly diagnosed and fixed the problem with my AC. I really appreciated Samier’s great customer service and care.Thanks Samier
Gayle S.
Gayle S.
16:48 15 Sep 22
Customer service was absolutely amazing. Benjamin F. provided not only quality, but higher level expertise that we couldn’t find anywhere else.
Ruth B.
Ruth B.
17:49 14 Sep 22
Walker Co. was absolutely amazing. My neighbor recommended them because she was telling us how awesome their service was and professional and how thorough. I called the same day, and they were here in less than 24 hours and was in constant communication. I am so happy I went with this company, and not to mention its affordable and the customer service from the operators to the techs were outstanding. You won’t go wrong with them!!! Thank you Walker!!!!
Krystal B.
Krystal B.
20:59 13 Sep 22
Joseph was on time, knowledgeable & very pleasant! No sugar-coating.. straight up! Thank you for the full truth! We will use him again !
Connie L.
Connie L.
16:38 13 Sep 22
Alfonso was very professional and a great help. He answered our question with courtesy and kindness.
Kent M.
Kent M.
15:44 13 Sep 22
Brad did an amazing job and got the job done quickly!
Alexis T.
Alexis T.
14:38 13 Sep 22
Jose was very professional.
Mike M.
Mike M.
20:00 12 Sep 22
Billy came to the house and was very knowledgeable and professional. He explained what was needed and the did repairs. Very happy with customer service as well.
Elizabeth G.
Elizabeth G.
23:32 11 Sep 22
Brad was very professional and did a outstanding job..He was here right on time and did a great job making sure the problem with my drain was fixed and working correctly..If I need anything done in my home with plumbing , electrical or with my HVAC system I’ll call them!!
Connie A.
Connie A.
23:29 10 Sep 22
Did professional service, in an expeditious manner
Jackie H.
Jackie H.
20:29 09 Sep 22
Scheduled for the next day when I called
Bill B.
Bill B.
19:25 09 Sep 22
Regular service for winter. Found a failing capacitor.Had one on the truck.Ready for winter.Good service. I would recommend Lyerla to anyone.
Lowell L.
Lowell L.
19:17 09 Sep 22
Firm is very responsive. Matt knows his stuff and is ready to explain the issues at hand.
Richard M.
Richard M.
17:31 09 Sep 22
Always pleased with work Walker Air gives us. Two very nice young men were are techs today. Very professional and explained to our understanding. Thank you
Theodore K.
Theodore K.
17:13 09 Sep 22
All Paschal personnel involved in the project were extremely professional, courteous and helpful. Couldn't have asked for a better experience.
Phil L.
Phil L.
14:29 09 Sep 22
My AC had quit last evening. I called them and they were able to get a very professional repair man about noon today.The gentleman who came was a very nice, professional repairman. Knowledgeable, only took him a few minutes to repair it. Thank you so much!!!
Joyce F.
Joyce F.
19:47 08 Sep 22
We just had our entire heating and cooling system replaced along with an inline air filter by Lyerla. The Installers were great. Very detail oriented, knowledgeable and very personable. I love the fact that they have a maintenance package for the future of our system. And you won't get a better quote anywhere and there won't be any added costs. I highly recommend Lyerla to anyone needing the services of a truly great Heating and Cooling company .It's now been a year since Lyerla installed the new Heat & Air system and I am so happy with it. So much more efficient and quieter than the last one and the savings on our electric bill is tremendous. The technicians are fantastic, they just performed maintenance on our unit and all is well, I love that I don't have to remember to check or replace the in-lineHepa Filter we had them put in. The maintenance package is a big plus.Definitely choose Lyerla if you are in the market for a new system or if you just need maintenance on your existing unit. You won't be disappointed.
Laurie W.
Laurie W.
15:23 08 Sep 22
Well represented, courteous and efficient.
Jeff
Jeff
17:28 07 Sep 22
Every professional
Pinkie B.
Pinkie B.
16:55 07 Sep 22
Prompt, professional.
Clyde M.
Clyde M.
14:24 07 Sep 22
Ben did a great job. He was patient, found the problem and made the repair to get the AC working again. I was informed every step of the way. I would highly recommend Walker Air Plumbing and electric as well as Ben. Thank you.
Clay D.
Clay D.
15:52 06 Sep 22
Juan was super knowledgeable and helpful. He was able to get my a/c back up and running in no time! Would definitely recommend!
Meghan B.
Meghan B.
23:21 05 Sep 22
Atic stairs was put back not like it was before and a mess left in the attic
jerry F.
jerry F.
19:29 05 Sep 22
Jorge very professional and pleasant. He troubleshooted our AC problem and nicely explained it. It was aloose wire.We appreciste the rapid Service response . Glad we have maintenance plan Thank you.
Richard D.
Richard D.
20:03 03 Sep 22
MY EXPERIENCE WAS OUTSTANDING!!!!! SHOWED UP ON TIME, DID EXCELLENT WORK AND MOST IMPORTANT, PROFESSIONAL CREWS!!!!!! THANK YOU FOR A JOB WELL DONE!!!!!!!!!
Lee K.
Lee K.
22:24 01 Sep 22
Great service technicians
Prentice M.
Prentice M.
21:32 01 Sep 22
I had someone come out and fix and outside faucet, but not replace. The technician was super nice and knowledgeable. He fixed it without problems and answered all my questions. It was a bit pricey for a faucet replacement, but I don’t really know what they charge per hour etc. it just seemed like a lot. Otherwise pleased with the end result. I’d hire them again. They even came out the same day.
Roberto M.
Roberto M.
19:08 01 Sep 22
Professional, courteous and knowledgeable. They good to answer my questions and concerns. They asked before they left if I had any addition questions. Nice experience
Rayford H.
Rayford H.
15:05 01 Sep 22
Overall a good job done and I’ll recommend them to anyone else
Kerry B.
Kerry B.
00:08 01 Sep 22
All abave
Fanny S.
Fanny S.
20:30 31 Aug 22
Five stars. Had an issue finding a OEM part. None in the United States and one to three month lead time.Bethany was instrumental in working with the manufacture to come up with a solution. It wasn’t easy but she got it done. Once the solution was finalized The work was completed the next day.
Bruce B.
Bruce B.
18:57 31 Aug 22
Service was professional
Patsy G.
Patsy G.
18:40 31 Aug 22
Samier was super helpful, kind, and respectful and arrived in the window provided to us. Setting up service was easy with the chat function so I could respond on my own time.
Carly K.
Carly K.
17:15 31 Aug 22
Good company. Been using them for many years. Reliable, responsive and trust worthy.
Barbara S.
Barbara S.
14:34 31 Aug 22
Crew were friendly and professional.
Denay Kimbro L.
Denay Kimbro L.
17:20 30 Aug 22
good quality service very prompt
Jim H.
Jim H.
16:54 30 Aug 22
Replacing hot water heater
Jim H.
Jim H.
13:41 30 Aug 22
The timeframe to complete the work was not promised, however I was given a 30-45 minutes heads up on the arrival of the technician. Benjamin was friendly and professional. He completed his work with no problem. Thanks Benjamin!
Tilmon G.
Tilmon G.
23:32 29 Aug 22
Erick Munoz Cruz was very professional. He detailed what he was doing and answered any questions I had.
Shandra B.
Shandra B.
18:38 29 Aug 22
Lance showed up on time, very knowledgeable about the problem we were having and corrected the issue for us. We will use this company again.
Bob W.
Bob W.
15:55 29 Aug 22
Robert was very knowledgeable and explained the repairs he found necessary to correct the error codes and complete the bi-annual service to my HVAC system.
Kathy B.
Kathy B.
15:46 27 Aug 22
Bought the maintenance plan when installing my complete new HVAC last year. They discovered & cleared my A/C drain that I didn’t know was clogged. And blew out & tested my secondary drain & cleaned A/C condenser. Very impressive team of guys!!!!!!
Richard H.
Richard H.
23:31 26 Aug 22
Pedro was wonderful. He and his partner fixed everything even tho dispatch DID NOT inform him of ALL the things that needed to be done!!!!!
Jean U.
Jean U.
16:21 26 Aug 22
Martin was very professional, discovered a problem doing the seasonal inspection and was able to make a repair immediately. Impressive.
Donald B.
Donald B.
02:25 26 Aug 22
best service man I've ever dealt with ,Joseph, is excellent, very knowledgeable and always explains exactly what he is going to do to fix your problem. and he has never even mentioned about replacing my units. I recommend Paschals to anyone who needs their expertise.
Melanie H.
Melanie H.
01:04 26 Aug 22
Super nice people. On time and very professional
David S.
David S.
00:39 26 Aug 22
Same day service installing 2 water heaters in our home. Friendly and helpful repairmen Sebastian and Zack. I really appreciated their timely service!
Kim S.
Kim S.
20:43 25 Aug 22
Installed a new HVAC system when mine died in the middle of summer. Extremely fast and professional. Very kind and knowledgeable. Highly recommend.
Elizabeth T.
Elizabeth T.
17:13 25 Aug 22
Technicians were courteous and professional. They explained all services and answered questions. All went smoothly.
Gerald C.
Gerald C.
02:54 25 Aug 22
Robert and Cesar came out on a Saturday help me with a very unfortunate sewage back up- They worked so hard and were incredibly friendly, professional, and helpful! Even when a larger problem arose and we needed to wait for another team to come out on Monday they were very helpful and explained everything that was going on. They worked with me to find an affordable solution to a big problem, and I couldn’t be more grateful and happy with their help! Absolutely recommend
Carly G.
Carly G.
23:36 24 Aug 22
Timely, knowledgeable, professional, pleasant.
Craig L.
Craig L.
21:23 23 Aug 22
This review is for the technician Alfonso Fascio. Alfonso was professional, courteous and knowledgeable. He took the time to do a maintenance check on my two AC units. He answered all the questions and event checked areas of concern I had about my damper motors.Although he wasn’t able to finish due to rain. He told me what to expect I terms of Walker Air following up to reschedule. I will await their call.
Bryan M.
Bryan M.
17:29 23 Aug 22
They did a great job.
Christina M.
Christina M.
14:04 23 Aug 22
Chris was very efficient and polite. Would highly recommend.
Terrie B.
Terrie B.
23:30 22 Aug 22
Ours was not an emergency outage, but they still responded with in 3 business days. Very professional; explained what they were doing, and why. Won’t hesitate to call them again.
Paul C.
Paul C.
22:11 22 Aug 22
Very professional and efficient. I called in the afternoon at about 2:30 and they had my A/C cooling again and gone by 4:30.! VERY impressed with the service! Thank you for the great service which is very unusual these days. Will definitely call again when needed!
Teresa C.
Teresa C.
21:42 22 Aug 22
The technician, Andrew was most courteous and professional in his diagnosis of my geothermal problem today. He was thorough timely and precise. His explanation of the assessment was such that I could easily understand him and feel very comfortable deciding what the next logical step was going to be. I had a totally exceptional experience today in dealing with an issue that is difficult for the average homeowner to understand. He was honest and his candor was genuine and very much appreciated .

Thank you so much Andrew!
Pam M.
Pam M.
17:16 20 Aug 22
Paschal installed our heater and air conditioner within 2 days of our calling. Fast and professional service and the work was done in a day. We were so happy with the job we had them install a tankless water heater. We have been very happy with the products and would strongly recommend the company!
Scott S.
Scott S.
14:45 20 Aug 22
Matthew Evans was on time and very polite and explained everything very well. Very professional. Answered all the questions I had. And got my system cooling again.
David H.
David H.
19:59 19 Aug 22
Professional and courteous service, the technician explained options and rationales thoroughly.
Lee
Lee
19:25 18 Aug 22
Extremely professional!!!
JanieMarie N R.
JanieMarie N R.
03:45 17 Aug 22
pipes to pool heater
carol T.
carol T.
22:39 16 Aug 22
Jacob and Brian were very timely, personable, and professional. I am very pleased at their work and will be using paschal in the future !
Hannah S.
Hannah S.
22:07 16 Aug 22
5 star!!!! Great company. Great service. So glad we went with Paschal for our HVAC needs.
Linda T.
Linda T.
20:07 16 Aug 22
Val did an outstanding job! Very professional visit. Excellent communication before, during and after the repairs were completed! We have used this company several times and are very satisfied with the quality of their work.
Glen N.
Glen N.
18:48 16 Aug 22
Ian was outstanding. Very professional. I called in to report how outstanding he was and how much we appreciated his efforts.
Chris Y.
Chris Y.
00:29 16 Aug 22
We just had Kevin come out and do a maintenance on our HVAC unit. Felt like he was very knowledgeable and very thorough in his findings! Appreciate him taking the time to explain everything in detail to me and answer any questions.
Ashley M.
Ashley M.
20:48 15 Aug 22
Great Job!
Jack L.
Jack L.
17:54 15 Aug 22
I absolutely recommen Lyerla 100%. This company put our system in when we built our house, 5yrs ago. They are so professional, in whatever you ask of them! We recently wanted them to come check our a/c because it started kicking on more then normal. Johnathan came out and showed my husband what it was doing, and told him what it was needing. He ordered the part and was back within days. After he got everything set, he had my husband come back under the house and literally SHOWED him how much better it was working, instead of just saying that he was done. My husband was so impressed that he could SEE the difference in how the unit was working! If Lyerla lets you know that Johnathan is headed his way, just sit back and relax, cause he takes care of EVERYTHING!! Such a polite, very professional man!!! Lyerla, truly has a ROCKSTAR with Johnathan.Another thing I truly appreciated was the communication between me and the company! I had sent an email about needed service and they responded to my message so quickly! Not only that, sent an email AND text to remind me the next day of our appointment, and the next morning. Sending me an email and text letting us know that Johnathan was on his way, and sent us a picture of Johnathan! What a great way to let people feel safe about allowing someone in our house!My father in law was so impressed he's gonna call and set up an appointment!!Thank you so very much Lyerla so glad to do business with you!!Sjana Stephens
Sjana S.
Sjana S.
16:20 15 Aug 22
I had walker out to replace 2 systems. Excellent job. Installers were very good.Finished in less time than i expected. They might be slighty higher priced but worth every penny!
Mike G.
Mike G.
15:04 13 Aug 22
Brad is very professional. He works quickly, communicates extremely well with customers, and does great work. Plus I like the fact that Brad is a Marine veteran. (He saw the Marine Corps sticker on my car and mentioned it.) I like supporting businesses that hire military veterans. Blane also did a great job. Great team, professional service.
Larry H.
Larry H.
00:17 13 Aug 22
I had a complete HVAC system replaced in January, system was spec'd out by Daniel and Trey. We have had nothing but problems since install from not heating, to system configuration issues, and now not cooling. Technicians have been out more than a dozen times, still have a very expensive fan that moves warm air around the house during the summer heat. Not to mention our electric bill going over $400 to keep our house around 80 degrees. I have been battling these problems for 8 months now, and continue to get the run around every time I call, or when a technician comes out to the house.
Now 1 month later, and still no resolution to our problems. I keep being told that this manager or that manager will call me, and the calls never come. This has been a nightmare experience.
Shawn M.
Shawn M.
13:54 12 Aug 22
My air went out two days ago. Called Walker and they quickly scheduled a visit. Assessed the issue and fixed it. Now I’m back to chilling in this Texas heat
Quinne L.
Quinne L.
18:56 11 Aug 22
Kevin Mynatt came to our home and seemed very knowledgeable and on point. He made quick work and We have high hope of the problem being resolved!
Grace H.
Grace H.
00:55 11 Aug 22
Great communication and follow up. I called this morning and was told between 8a and noon. Around 11 the office called me back and said a tech was in the area if I was ready. I confirmed and the technician showed up about 10 minutes later. He asked questions regarding what was happening. He checked the thermostat, HVAC unit upstairs and the outside compressor unit. He found the problem, repaired it and returned to verify the system was working. Very efficient. I will use them again in the future.
Michael K.
Michael K.
17:16 10 Aug 22
For starters thank you Walker air to your service technician. Technician arrived in the time frame agreed upon. Friendly, inviting, informative professional. I would highly recommend there service!
Clifton B.
Clifton B.
16:45 10 Aug 22
I went to their office at closing time, and they were gracious enough to look up our old contract with metro air. They set us up for the next morning and had our air running by 9:30. If you are looking for an ac, plumbing, or electrical I would recommend them
Mary S.
Mary S.
16:00 09 Aug 22
The technician, Alfonso, was polite and efficient and seemed competent. He made the necessary repair and cleaned the outside unit in about 30 minutes. Very pleased.
Tom B.
Tom B.
17:04 08 Aug 22
A new thermostat was installed to replace a malfunctioning one. The service technician examined every component and electrical connection in the main heat pump. Initially, he seemed to believe that I didn’t understand how the thermostat functioned, and drew a diagram illustrating the difference between the “desired temperature” and the “actual temperature.” Eventually, he found an error code that identified the problem as the thermostat and installed a new one. This repair could have been done sooner if the technician had listened more carefully to my explanation of how the thermostat was failing to function, and not assumed a certain level of ignorance on my part. The new part was still under warranty and the only charge was for the diagnostic call.
June M.
June M.
15:15 08 Aug 22
The technician diagnosed the problem with my AC and recommended that the 25 year unit be replace. They were able to install a complete new system in one day. The technicians were very friendly and answered all my questions. Brent, Chris, & Joey were the crew that did an excellent job!!
Peggy S.
Peggy S.
13:36 08 Aug 22
The service men were very respectful and arrived on time. Double checked with me to make sure that I didn’t have any questions and gave me the information I needed for future maintenance.
Judy A. M.
Judy A. M.
18:02 06 Aug 22
They made sure I understand what was going on and how to be fixed. Thank you
Iovansca C.
Iovansca C.
14:55 06 Aug 22
My tech was very friendly and businesslike. I so appreciate all of you giving me a higher priority because of my health issues and no air. I will continue to use you all for my needs. My tech told me when he left that it was an honor to meet and know me. I was very humbled.
Eugene P.
Eugene P.
03:08 06 Aug 22
Greats service, amazing knowledge gave me the honest truth on what I’m looking at and buying in to the 2 year Gold Star Maintenance Plan.. for my home! Definitely a must have business contact!
Jerome D.
Jerome D.
23:54 04 Aug 22
Awesome service.. HERBERT is my favorite technician. Thanks Boss Man!!!
Jerome D.
Jerome D.
23:03 04 Aug 22
This is a company that employs veterans and helps veteran families!!! We had a water leak days before leaving on vacation. They were able to come out the same day we called. They diagnosed the specific problem. Financing took minutes to apply online, and they booked our service for the next afternoon! They also left us with cold water until they could return. They were on time, the installation took a few hours, and we where back on track. They were so professional and interacted with the kids and our pets. Thank you gentlemen! We moved to the area about a year ago and we were blown away by the customer service of this company. We will continue to be lifelong customers, Semper Fi!
Mrs. Tiffany V.
Mrs. Tiffany V.
21:23 04 Aug 22
I have used them several times but I have always been pleased. A different technician, Ian, went above and beyond what I expected. Very knowledgeable and straightforward about the work required and the price.
Jim Megawatt I.
Jim Megawatt I.
20:41 04 Aug 22
We had a water leak and they were able to come out that day and diagnose the specific problem and help us get it fixed the next day! He explained things in terms I could understand and was so polite and professional. Thank you guys! We are greatly appreciative of your education and experience!!
Mrs. Tiffany V.
Mrs. Tiffany V.
01:58 04 Aug 22
Ian came out and quoted me for a full system replacement after being without AC for 3.5 days. He was thorough & fair. I didn't feel like it was just a sales pitch like I did with the other companies that had come out. He had me on the schedule the very next day. The crew was out early & spent all day getting my new system installed. They worked hard in a very hot house & attic that is upstairs! They got me up & running & I am now in a comfortable, cooled home! I am very pleased from start to finish. I will use Walker Air-Plumbing-Electric for all my needs!
Tami A.
Tami A.
17:05 03 Aug 22
Upatairs AC not cooling. Overcharged with freon and subsequently metering device failed. Also later found issue with contact relay and thermostat wiring failing. Eric, Henry and crew were courteous and professional and kept me advise of progress. Will continue to use Walker.
Mike V.
Mike V.
12:53 03 Aug 22
Just had Chris and helper nick upgrading some plumbing. Chris was very knowledgeable and got my house upgraded in an hour and a half. I now have new outside faucets and he tied into existing copper lines professionally. Great service and a fair price. 5 stars
Joseph D.
Joseph D.
23:11 02 Aug 22
Michael and his co-worker were amazing. Legit 6 out of 5 stars. The drain works great and is fixed. I was in a work meeting and they were respectful with noise levels. AND they cleaned the sink afterwards. I couldn't recommend them enough
Ben J.
Ben J.
20:06 02 Aug 22
Matt was very polite & he was through in his work. Appreciate the time he took to make sure my unit was in good condition!
Jane S.
Jane S.
19:43 02 Aug 22
I have used this company twice now in just 3 months time. They installed a complete new HVAC System the first time and recently replaced my water heater. I couldn't be happier with both of these installations! Very professional, vigilant, and zeroed in on both projects. Communication was excellent from time scheduled to completion. I highly recommend Paschal! Thank You for your hard and efficient work.
Dwayne D.
Dwayne D.
19:27 02 Aug 22
100 year old moms a/c quit over weekend. Got to her place as quickly as they good given their backlog. Fixed problem quickly at reasonable cost.
Steve C.
Steve C.
14:17 02 Aug 22
Juan was great and I appreciate you getting to me so quickly!
Lori R.
Lori R.
22:25 01 Aug 22
Mr. Fernandez was very professional. He answered my questions.
Elizabeth W.
Elizabeth W.
23:40 31 Jul 22
Brad Gwinn is the Master Plumber Paschal sent out to fix an issue I’ve had in the house for awhile.

I thought I could do it myself but I was kidding myself. I needed a professional like Brad to accurately diagnose the problem & permanently fix it for me.

Brad & his assistant were very professional & thorough. I’d use them again for any plumbing problem in the future without hesitation.

Thank you,
Craig Cannon
Craig C.
Craig C.
22:50 31 Jul 22
The guys called the morning of to let us know they were on there way. Showed up early didn't make us wait all day especially since It was a weekend! They stayed busy. They took pictures of everything they had done under the house to make sure we new what was going on underneath. They were always keeping us informed.It has been very hard finding anyone to do this plumbing under the house and we couldn't be happier. We will definitely use Paschal again and I highly recommend Paschal!
Shannon S.
Shannon S.
18:40 31 Jul 22
I called Paschal on a Saturday morning hoping I would have someone come out by Monday. They were at my front door within an hour and a half. They completed the job before noon. They were courteous and professional. They checked their own work and double checked it. They recommended work to be done but we’re not pushy at all. Well done!!
Jeff S.
Jeff S.
00:08 31 Jul 22
Brad was great and very professional. Timely install and great quality.
Ed W.
Ed W.
19:39 30 Jul 22
Great company. They are very professional and courteous. Gave us a good quote.
SANA AHMAD R.
SANA AHMAD R.
23:48 29 Jul 22
Corey and ALL at Paschal/GTS have gone above and beyond to expertly guide and support me through a complicated process of repair to our home. Their care and concern was exceptional and I cannot recommend them highly enough.
Lynn P.
Lynn P.
20:31 29 Jul 22
Great service all around.
Wayne S.
Wayne S.
15:04 29 Jul 22
Billy was very knowledgeable and thorough. I appreciate that he was able explain things to me in terms that I could understand.
Peggy A.
Peggy A.
07:21 29 Jul 22
Henry and Eric were able to trouble shoot an issue the same day when the others couldn’t. They explained in detail what they were doing. They were very professional and most importantly my ac condenser works again. Thank you!
Ryan K.
Ryan K.
21:22 28 Jul 22
Technician was friendly and knowledgeable. Worked hard to fix our issue and even though more work is needed all communication has been honest and timely. Looking forward to having our AC in good working order soon and couldn't be happier with the service thus far. I will update my review upon completion of the project.
Jason K.
Jason K.
23:41 27 Jul 22
The service technician was prompt, knowledgeable, courteous, and completed the repairs quickly.
Louise E.
Louise E.
20:32 27 Jul 22
On time. Right to the job. Well done!
Warren C.
Warren C.
16:19 26 Jul 22
Inspected our unit and gave us tips for keeping it working optimally. Arrived at the appointed time. Very knowledgeable and very helpful! We will definitely be putting this business in our contacts for any future needs.
Karen A.
Karen A.
21:26 25 Jul 22
Austin was very polite and professional when he replaced a water pressure valve. He explained what he was doing so I could understand.
Thank you!
Carolyn Russell L.
Carolyn Russell L.
18:31 23 Jul 22
Waiting to be installed
Martin C.
Martin C.
22:51 22 Jul 22
We used this company after our prior company was booked due to recent heat waves. I couldn't have been happier.Great service by Dominic and Eric. They were quick, and explained not only the issue, but maintenance tips. Highly recommend.
Frank T.
Frank T.
22:36 22 Jul 22
Randy was prompt and right to business, very courteous and diagnosed the problem quickly, was very helpful and got me set up for repairs the next day!!
tanner P.
tanner P.
00:31 22 Jul 22
We’ve had maintenance, repair and have had quotes for upgrades. Kevin, Bobby and Daryl have all been so professional, competent and very friendly. We whole heartedly recommend Paschal Air Plumbing and Electric!
Gregory L.
Gregory L.
00:26 22 Jul 22
Billy from Walker was very professional and knowledgeable. At the same time, he communicated well on his diagnosis and explained it in a very simple way which enabled me to make a quick decision on the repair job. The problem got fixed in the first go with Walker when another AC repair company I was using earlier had been struggling with the issue for over a year. Thanks Billy / Walker. Highly recommend for HVAC work.
Manish R.
Manish R.
23:34 21 Jul 22
Excellent service today at my rental. Came on schedule and took care of my unit.
Ron C.
Ron C.
19:37 21 Jul 22
My service technician Herbert is truly an asset to his company. He was totally professional, he explained what he was doing and treated me with the ultimate respect.
Aislin R.
Aislin R.
19:29 21 Jul 22
Install of new HVAC and air handler everyone was very professional and knowledgeable, install was done quickly and very efficiently, equipment working flawlessly,a five star job!!
Dwight B.
Dwight B.
02:14 21 Jul 22
Our technician, Zachary, was knowledgeable, quick and thorough. He made practical suggestions for maintaining our AC system. Would use this business again.
Envyana P.
Envyana P.
19:27 20 Jul 22
Walker air conditioning is A 5 star company. I received some of the best customer service I have had in along time. Skylar sent me email that Dominick was on the way. He arrived went straight to work to my air back on. I really appreciate your service and will let everyone I know about your great service and work.
Patricia C.
Patricia C.
15:43 20 Jul 22
Very professional Luis an Eli did excellent job! Everything was installed in a timely manner, made corrections to things just because it wasnt right the first time! Cleaned up, leveled AC unit!! Great work. Highly recommend
Michael R.
Michael R.
21:53 18 Jul 22
The technician showed up on time and performed the necessary services very quickly. He was professional and informative and I would definitely recommend them.
Dakotah Q.
Dakotah Q.
20:17 18 Jul 22
Pascal has amazing reviews and ratings for a reason; they really are a 5 star business. I was incredibly impressed by how quickly they responded to my call and were able to send over a technician to do an estimate for our water heater and HVAC replacement within a few days. Daniel Minton was our technician for the estimate and he was so professional - he explained everything in a way that was clear and understandable. He prepared the quotes on site and I was able to ok proceeding with ordering the needed equipment for the replacement. I was even more impressed when they were able to come the same day to replace our water heater! Our HVAC installation will be next week and based on the excellent job done by the water heater team, I expect nothing but excellent service.
Karen G.
Karen G.
18:32 18 Jul 22
Mr. Mota was prompt, courteous, highly competent, and exceptionally communicative.
Martin B.
Martin B.
16:08 18 Jul 22
Sammie was very helpful from the minute he arrived. He explained what he was doing each step of the way. We thought our unit had gone out but he solved the issue in less than an hour. He was very friendly and personable.
Coleen S.
Coleen S.
15:31 16 Jul 22
Very good
Hollie B.
Hollie B.
01:46 15 Jul 22
Zach was very nice young man, very professional and well spoken. He took his time inspecting my HVAC and did not rush through. Zach also took time to explain and walk me through the process of checking the unit and the reasons why.
Jess B.
Jess B.
23:26 14 Jul 22
Plumbing . Helpful in explaining the best thing that we will need to do to prevent anymore water leaks.
Charlotte F.
Charlotte F.
19:06 14 Jul 22
I tried for three months to get a local plumber and a well known plumbing company to fix my problem. All I got were appointments not kept. I called Paschal and they set a time they would come. The plumber saw what the problem was ordered the part and in less than two weeks it was fixed.
Judy W.
Judy W.
00:34 14 Jul 22
Corey was very helpful and the company is great to use!
Miranda P.
Miranda P.
21:00 13 Jul 22
Matt came to our home within 24 hours of our SOS that ac wasn’t working. Sadly he couldn’t fix the problem but he was professional and trade-knowledgeable. Offered us options. Walker and MES companies merged last year to make an impressive duo. We’ve used MES for years and have always been pleased.
Robin R.
Robin R.
21:08 12 Jul 22
Techs Cole & Logan were polite, personable and obviously good at their jobs. They diagnosed our AC problem(s) quickly and did a temporary fix to get us through a hot spell and replaced the needed control board when it arrived. Thanks to those in the office, as well, for the phone calls they made to find the board and to verify warrantee info and to keep us up to date on the overall status of the needed repair(s).Thanks, again . . . Nick & Burnie Ott
Nick O.
Nick O.
20:50 12 Jul 22
My A/C went out late at night. Walker Air came through. Allen Tuell was very helpful! He was quickly able to restore my air conditioning the next morning while giving me options for repair and replacement. I highly recommend this business, for emergency repairs especially!
Katie P.
Katie P.
17:00 12 Jul 22
Two guys spent a whole day in 100 degree heat installing our new HVAC dual fuel system! Tireless and steady , all cleaned up and running quieter and much more energy efficient ! Thank You!
Dave C.
Dave C.
23:06 11 Jul 22
While observing Dominick Starnes’ skill set during a sweltering hot late afternoon service call on Sunday, I am confident Walker Air customers are in the best of hands for many years. KUDOS as well to Skylar for updates on the status of my work order request. No doubt, Walker Air has raised the bar to platinum standards - your combined efforts to provide needed services 24/7 are very much appreciated. This first time experience for me couldn’t have been better and surely won’t be the last! Sending best wishes for continued success ~ Darlene Myatt
Darlene M.
Darlene M.
22:23 11 Jul 22
Today Mr. Jerry arrived to fix my system. Since Tuesday, my HAVAC has been down. Despite the fact that my thermostat indicated 111 degrees, he took his time and destroyed a few hornet nests.Needed a brand new motor. Good news he had one. I'm thankful
Evangelist Lisa W.
Evangelist Lisa W.
22:55 08 Jul 22
Corey was the technician that was very professional and quickly diagnosed the problem. Very happy with their service and highly recommend.
Nicki H.
Nicki H.
13:41 08 Jul 22
Very professional. Very affordable.
Leon M.
Leon M.
00:01 08 Jul 22
I was amazed today when the technician arrived within a couple hours of my call to fix my unit! I understood it might be “a minute” maybe even the next day before they could get to me as my unit was working but just not cooling to my setting. I assumed AND appreciated that they had to prioritize customers without ANY cool air in this 105 degree heat wave!! Not only did they overdeliver on responsiveness but the technician, Anthony was clearly experienced and diagnosed my problem immediately putting my immediate fears at ease!! I discovered that he even teaches HVAC at the local college which made me feel even more secure in his diagnosis. Thanks to Anthony and the rest of the office team for helping us stay cool today!!!
michelle T.
michelle T.
23:29 07 Jul 22
The professionalism of Nathan is so awesome! He also explains things where we can understand easily! Promptness and just overall amazing!!
Leah H.
Leah H.
23:29 07 Jul 22
My A/C unit went out last night. Matthew came this afternoon to troubleshoot my system. Since my unit is 22 years old, the “bandaid” fix was not a good idea and probably would not have worked. Matthew gave me an estimate of work necessary to replace my old unit, both inside and out, with a 10-year warranty. He set me up with financing and an installation date of this Monday. He also offered window units that we could borrow. I’m very pleased with Matthew as well as his company, Walker A/C & Plumbing.
Ann W.
Ann W.
19:19 07 Jul 22
Thanks Corey for getting us back up and running!!
Amanda M.
Amanda M.
16:20 07 Jul 22
PreciseAt the pointNo wasting timeVery good
Lily M.
Lily M.
19:39 06 Jul 22
Cory was here and saved the day. Awesome Quick service!
Julian M.
Julian M.
16:25 06 Jul 22
Zach was friendly and professional.He tried to help but had to refer me to a different division in the company.
Terri H.
Terri H.
14:53 06 Jul 22
Eric was very personable and very professional! He deserves a raise!😊
Louise D.
Louise D.
14:28 06 Jul 22
Billy was very professional. He explained everything in detail to me. I would definitely hire them again.
Melissa D.
Melissa D.
23:52 05 Jul 22
Corey fixed our AC unit and did a great job! He was prompt and professional. I would definitely recommend and use him again.
Kathryn H.
Kathryn H.
19:09 05 Jul 22
Jose was absolutely THE BEST!! Very knowledgeable, kind, and courteous. I would like to request him each time!
Ka T.
Ka T.
17:33 05 Jul 22
Brad was very nice and knew what he was doing. He gave great information and finished the job in a very timely manner.
Sandra H.
Sandra H.
15:25 05 Jul 22
I highly recommend them! 💯 percent!! I have a 38 year old log cabin that my parents built when I was 5. Never has had central heat and air. I called these guys , they came out gave me a estimate, I said get it done. And I am here to tell ya they are absolutely perfect in everything!! I have never seen somebody that is so clean and neat as these guys! Absolutely professional all the way around! No mess, no hassle, very, very clean!! And done everything the way I asked. And my house is very custom, not your run of the mill house. We are very pleased! I highly recommend them to everyone!!
Bryan S.
Bryan S.
02:23 30 Jun 22
They just finished with a custom install on mine and my husband’s log home. I couldn’t be more pleased with the professionalism and care they showed us! We are beyond satisfied. We would highly recommend them!!
Tiffany S.
Tiffany S.
22:44 29 Jun 22
As always, Paschal takes good care of us. Robert was friendly, speedy, & informative!
Tara R.
Tara R.
20:30 29 Jun 22
Luis came and worked on my air conditioner system and thermostat. He did an outstanding job. He listened to my questions and worked very hard to check my air conditioner. All Paschal employees I dealt with were extremely courteous and friendly. I bought the extended air conditioner warranty and plumbing warranty because of the excellent service. I highly recommend Paschal Air, Plumbing and Electric.
David S.
David S.
20:00 29 Jun 22
Had an emergency plumbing issue and Matt Jolly saved the day! He arrived quickly and had everything under control in no time. Rates were reasonable and folks on the phone couldn't have been nicer! Walker is now in my contacts as the preferred plumber.
Beth C
Beth C
00:17 29 Jun 22
Samier, was great. Very professional, respectful and diagnosed the issue immediately. You can make him our permanent technician for future AC issues or check-ups. Ken Kelly Fort Worth, Texas
Ken K.
Ken K.
21:30 28 Jun 22
Billy was absolutely AMAZING!!! He didn't try to oversell me on anything. I got a te t 30 min prior to let me know he was on the way so I wasn't waiting around for hours. He was open and honest about what the problem was and what my options were. Will definitely use them in the future when needed!!! I promise you won't regret using them ither!
Amanda T.
Amanda T.
02:27 27 Jun 22
The service was quick and professional as well as friendly
Carmen Baine A.
Carmen Baine A.
17:54 25 Jun 22
Benjamin did an excellent job during our maintenance check on the AC. He worked quickly and quietly to service both the outside unit and the one in the attic. He also took time to answer questions that came we had regarding our heating system from last winter. There were a couple of issues that came up about the maintenance plan we had already paid for, and he contacted the main office to resolve them before he left. We will definitely ask for Benjamin for any future services.
Donna S.
Donna S.
01:56 25 Jun 22
Gentlemen was polite, friendly, professional and very knowledgeable.
Ann P.
Ann P.
15:13 23 Jun 22
Cory was great and explained everything well. I highly recommend this company!
Grace R.
Grace R.
21:52 22 Jun 22
Wonderful and very polite and professional
Mike W.
Mike W.
22:18 21 Jun 22
Jamarcus was my Tech. He was professional, friendly, and knowledgeable. Thank you Jamarcus..
Regina
Regina
16:40 21 Jun 22
I will update at a later time if I decide to go with him for service but they were very professional they came out and diagnosed by air condition problem. What I liked about them so far is they told me the price it would be for a diagnostic where other companies have tripled the price for a diagnostic fee which is not right!
Nikki H.
Nikki H.
00:09 21 Jun 22
2022: Billy V. was very helpful and knowledgeable. My parts were covered under warranty and he explained the cost difference if I wanted it fixed the same day with parts he had or the cost if I waited. He said it would take a few days for the part to arrive. I chose to wait, and to my surprise, they had the part and he arrived the next day to fix it. He was fast and very professional.2021: Buddy was very professional and fixed the problem that needed fixing. He fixed it correctly instead of trying to take the easy way out and glue it.
Patti K.
Patti K.
21:24 20 Jun 22
Corey did a great job!
Rachel C.
Rachel C.
17:30 20 Jun 22
Corey Montgomery was the technician that came out today on a Saturday and was very efficient in determining our issue with the AC unit.
Dorothy H.
Dorothy H.
22:49 18 Jun 22
Great service!
maria G.
maria G.
22:13 18 Jun 22
They handle all my needs small and large
Todd Lejune S.
Todd Lejune S.
17:46 18 Jun 22
Brad was great ! Very knowledgeable and didn’t overcharge me! I would call them again and recommend them to friends!!!
Phyllis Tull C.
Phyllis Tull C.
21:11 17 Jun 22
Diagnostics on a/c unit. So professional and courteous. Very knowledgeable, answered all questions. Extremely satisfied.
Patty H.
Patty H.
20:28 17 Jun 22
The tech was great! Very professional and helped out a lot. I’d give five stars but they said early morning and no one showed up until around 1230. I got a text when the worker was on the way. Again, great experience with the tech. Just wish I hadn’t have wasted my morning waiting.
Joe M.
Joe M.
18:48 17 Jun 22
The technician Jose took his time to explain what was wrong, options for repair, and his recommendations. I never felt rushed into purchasing parts. And our A/C is back to working!
Anthony H.
Anthony H.
03:30 17 Jun 22
Good service
Alex Elder J.
Alex Elder J.
18:20 16 Jun 22
Found and taken care of the problem. Simeon Miller the tech was great on finding and fixing the problem.
JL W.
JL W.
21:08 15 Jun 22
Called and they said it was going to be tomorrow. Got off the phone and twenty minutes later they called and got my address and was on their way. Super nice people and knew what they were doing. Thanks guys
James M.
James M.
18:01 15 Jun 22
They were on time got the job done and great customer service all around thank you Walker!
Ro E.
Ro E.
01:22 15 Jun 22
Great service by Kevin. Explained everything. He was courteous and efficient in his work.
Myriam G.
Myriam G.
23:52 14 Jun 22
The guys were very friendly and knew what they were doing. Will use your service again
Donna S.
Donna S.
23:06 14 Jun 22
Always very nice and professional!!!
Chris C.
Chris C.
21:57 14 Jun 22
I can't say enough great things about this company! We've used them twice because our new A/C system, unfortunately, has needed a few repairs. We've loved the customer service, they're so quick to send a technician out. We've dealt with 3 separate techs and they were ALL really great, quick, knew what they were doing - and one was even very mindful of my sleeping baby.
Heather C.
Heather C.
01:25 14 Jun 22
Yubenal was was great. He came over made sure my newly installed a/c was running the way it should. Thank you guys
Ethan H.
Ethan H.
21:12 13 Jun 22
Did troubleshooting on a problem I was having. And when everything checked Jorge helped me save money on my AC.
June B.
June B.
15:24 13 Jun 22
Jamarcus was professional and patient. He was able to find a solution fairly quickly and was willing to work with us to make sure we found a solution we were happy with.
R B
R B
01:52 13 Jun 22
Eric was FANTASTIC!!!!!! He got my ac up and running on the first 100 degree day. Very professional and explained everything that was wrong with system.
Page S.
Page S.
15:24 11 Jun 22
Billy Diaz was very professional and informative, helping me learn how my system worked, as well as what the issues were and different ways to address. This led me to be able to make an informed decision about how to address the issue and Billy performed the repair with exemplary results. Will use again when needed.
ken P.
ken P.
19:20 10 Jun 22
Cory was my service guy and he did great!
Karen M.
Karen M.
16:43 10 Jun 22
Simeon is the most professional and kindest person I've met in a long time. My situation was a complicated one, but he made sure our AC was fixed and we had cool air running thru the house once again before the heat really cranks up! I will definitely be recommending this company to family and friends. Thanks again, Simeon!
Caroline K.
Caroline K.
00:55 10 Jun 22
Matthew Gibson made this process so easy. I’m so thankful they took care of us so quickly and treated us as family. 10/10 would recommend!
Kamryn B.
Kamryn B.
04:16 08 Jun 22
Very efficient, informed and professional.
Simone A.
Simone A.
23:14 03 Jun 22
Oscar was extremely helpful and hard working. Thank you for staying until it was fixed. Looking forward to the new upstairs system.
Michael H.
Michael H.
14:21 03 Jun 22
This company is the best. From the person who answers the phone to the technicians who service the unit they are responsive and caring. So glad they had my back this week. Thank you.
Tammy W.
Tammy W.
00:35 02 Jun 22
Kevin was very professional and friendly. Great job explaining things. Definitely recommend Kevin and Paschal Air.
Cheryl E.
Cheryl E.
19:45 31 May 22
Dom was one of the most professional and courteous young men we have ever had come to our home. He took the time to explain everything in detail, what he was doing and why and made us feel very comfortable with him and what he was doing. Kudos to Walker Air and Plumbing for hiring such a fine young man.
Guy S.
Guy S.
02:16 30 May 22
Technician was very professional, thorough and explained in detail what was needed. Very pleased!
RonandPatricia E.
RonandPatricia E.
17:05 26 May 22
Trouble shot the problem and showed me what the problem was, which gave me a better understanding overall.
Rick B.
Rick B.
20:40 22 May 22
He did a great job of checking the system out.
Bill Z.
Bill Z.
22:13 19 May 22
Skylar did my annual spring checkup today. He was very good and did an excellent job. He explained everything he did. I would rate Paschal with 5 Stars.
Thank you.
Cathy Gail S.
Cathy Gail S.
15:26 19 May 22
Great service on a new ac install and great customer service by Brian and Nathan today!! It was hot and hard work but they handled it all professionally..thx Brian and Nathan!!Special kudos to Ben for coming out after hours to address a few extra items and he did it perfectly and with great customer service and courtesy!!! Thx, Ben!!And thx to the office team for always handling calls so fast and courteous and thx to Kim for scheduling so quickly! Thank you, Walker for resolving my ac difficulties.. use these people!!
Nita T.
Nita T.
03:12 19 May 22
Very nice young man and very professional! Will definitely keep using your services!
Deb Y
Deb Y
16:10 18 May 22
Excellent service. Brian was knowledgeable about how to repair leak and did a great repair job. Highly recommend
Lisa Murphy M.
Lisa Murphy M.
22:55 17 May 22
Call paschal out Brian spotted the problem right away they were nice and most of all honest I would recommend them to anyone that needs a plumber.
Carolyn B.
Carolyn B.
13:30 17 May 22
Daniel was very knowledgeable and helpful when he came for my system tune-up. He was honest and didn't just try to propose a bunch of expensive services that don't necessarily need to be done. I'll absolutely be using Walker Air for my future HVAC needs.
Chris W.
Chris W.
21:49 16 May 22
Quick response time on a Sunday. Matt was very knowledgeable and did a great job. Would definitely use again.
Joni G.
Joni G.
21:29 15 May 22
I was initially sceptical when the technician recommended a complete AC system replacement. However, we had so many issues with our current system cooling during the summer months that we decided to give it a shot. Our previous system was a hodge podge of various replacement parts and fixes done over the last 12 years. Our new system is an American Standard (Trane brand) and it works great so far! If we set it on a certain temperature, it will actually get to that temperature within a matter of minutes rather than hours like our old system. We'll see how this upcoming brutal Dallas summer plays out, but so far so good.
Chris B.
Chris B.
12:38 15 May 22
Great company and people!
We had a Saturday water heater issue that could have been a long, bad ordeal. Paschal was here in about an hour and new water heater installed within a couple hours of us finding the issue.
You couldn’t ask for better customer service!!

Thanks!!
Roy B.
Roy B.
19:47 14 May 22
very nice guy and very patient and polite
Martha M.
Martha M.
23:33 13 May 22
Shannon sent someone right away. Corey was very professional, explained and fixed the problem right away
Margaret M.
Margaret M.
15:45 13 May 22
Daniel was very detailed in his maintenance check. He answered all my questions. Very professional.
Barbara S.
Barbara S.
20:35 11 May 22
I got a plumber and ac guy out on the same day! Guys were friendly and explained everything going on. 10 stars!
M N
M N
02:20 11 May 22
Robert and Nick were very knowledgeable and got the job done!
We needed someone in a hurry and Paschal was able to come right out and help with our plumbing needs. Definitely recommend them!!!
Kris N.
Kris N.
23:39 10 May 22
Our AC unit stopped running on Sunday night and it was a very hot and humid evening leading up until Monday. We called Paschal Monday morning and they were able to get someone out that day! Other places had said it would be Wednesday and that would not have been feasible with a 2 month old in the house. Our technician Andrew came and saved the day! He was friendly and thorough in his inspection. We had a local HVAC come out twice last year and never actually fixed the problem. Andrew took his time to look over the unit and have air back in our house in less than 2 hours. We are very thankful for your service and will be utilizing your services for maintenance going forward! Thank you Andrew out of the Springdale/NWA area!
Courtney M.
Courtney M.
23:16 10 May 22
Very prompt, professional & knowledgeable
Bev M.
Bev M.
23:12 09 May 22
High quality work, conscientious, and thorough. Dominick explained everything in detail. Good job!!
Michael F.
Michael F.
23:04 09 May 22
Brian and brad were wonderful they went above and beyond I would use them again
Michelle V.
Michelle V.
20:50 09 May 22
The tech worked in bad weather conditions and completed the service call. His name is Kevin Mynatt. He was efficient, knowledgeable and polite. Jerry Garrett
Sue G.
Sue G.
03:00 05 May 22
We have had a very positive experience with this company from the beginning of their entry into Searcy. Their techs are very knowledgeable and professional. We appreciate how they have handled our account.
Rose Mary J.
Rose Mary J.
00:41 03 May 22
Excellent service. Our technician, S. Martinez, was fantastic. Will continue using Walker Air to service our home system.
Martha L.
Martha L.
16:18 28 Apr 22
All the people with Walker Air and Plumbing are very friendly, knowledgeable and honest. These are qualities and values that are being lost in today's world. Very pleased and recommend them to family and friends.
Robert S.
Robert S.
15:43 26 Apr 22
They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Joseph K.
Joseph K.
20:37 25 Apr 22
Reliable reasonable and professional.
What more could you ask for
Doug C.
Doug C.
20:31 25 Apr 22
Paschal is a top notch HVAC company. The employees are polite, conscientious and hard working. I would recommend to anyone in need of HVAC/AC services. Thank you!
Jonathan G.
Jonathan G.
22:57 21 Apr 22
Great experience with Walker Heating & Air. Yubenal looked at the connections on the AC unit and determined it wasn’t getting power & figured out the root cause ( faulty breaker) in a short time, which is commendable. We had a poor experience with another service provider who incorrectly diagnosed it to be a thermostat issue. Walker was very professional in communications, quick assignment and follow ups. Their fee was higher than we anticipated. Glad to have our AC back on!
Asha S
Asha S
16:13 18 Apr 22
Good service! Always available
Don T.
Don T.
23:06 15 Apr 22
Great company & professional technicians.
Alex C.
Alex C.
14:55 15 Apr 22
Very Professional.
Alex C.
Alex C.
21:40 14 Apr 22
Professional and explained everything they were doing. Prompt service. Brad looked at my garbage disposal and new immediately why it was leaking. Fixed the problem promptly. If I have another problem, I will ask for Brad to do the service.
Nancy J.
Nancy J.
18:23 13 Apr 22
Forex trading is about making money and having a good trader who trades for you. I can undoubtedly recommend this trader Mrs Susan Ryan to you,she is an expert in Forex and crypto (Bitcoin) trading and also proven to be trustworthy and reliable. I earned over $15,000 from my $1000 investment and since then I've been trading with Mrs Susan Ryan. Contact her for your own trading via
Email: susanryan3221@gmail.com
WhatsApp: +13523292265
Anesipho S.
Anesipho S.
21:09 12 Apr 22
Paschal Air is my go to contractor for all heating and air problems. They are a courteous and efficient team. Special thanks to Kevin today.
Elizabeth M.
Elizabeth M.
14:22 12 Apr 22
Always professional technicians.
Phillip M.
Phillip M.
04:40 12 Apr 22
This was the most thorough service call by any company I’ve ever had. Excellent service and the tech was outstanding. Dominick S was very professional and and excellent communicator. His work was outstanding
Tim H.
Tim H.
00:24 07 Apr 22
Their knowledge and experience.
Paul Amos F.
Paul Amos F.
20:24 06 Apr 22
Benjamin was such a nice young man and very knowledgeable too. I highly recommend this company and this technician! We will definitely be using them again in the future for all of our HVAC needs.
K. H.
K. H.
20:23 05 Apr 22
Great experience. I would strongly recommend using Big Bear.
Kevin H.
Kevin H.
00:01 01 Apr 22
Corey was very professional and informative. Will definitely be using GTS service in the future.
Tyler T.
Tyler T.
14:06 31 Mar 22
My new generator was delivered today. The crew was professional and polite. They were careful down to the smallest details. They were so diligent with their work, they did not even break for lunch! I am very happy to give Paschal Air, Plumbing & Electric my recommendation!
Bonnie Pye I.
Bonnie Pye I.
00:21 31 Mar 22
Friendly and Quick. Arrived on time
Jon T.
Jon T.
23:29 30 Mar 22
Excellent service and friendly.
Melanie P.
Melanie P.
21:29 29 Mar 22
Our tech Craig is great. He has been our service tech for many years.
Debbie C.
Debbie C.
21:10 26 Mar 22
Great people great service on time and affordable prices
Romualdo Z.
Romualdo Z.
22:10 17 Mar 22
Always reliable and their technicians are very professional. They show you pictures of the problem(s) so that you can see the necessity of their work.
Ritchi R.
Ritchi R.
19:20 15 Mar 22
I give them a 5. Joseph was the service tech that came . Very knowledgeable, explained everything. Got me all set up. I even bought the 1 year maintenance plan at my request.
Highly recommended
Doris Seawell V.
Doris Seawell V.
16:45 14 Mar 22
Tech was very thorough and he gave the job all of the time to do a very good job.
Christina F.
Christina F.
21:45 10 Mar 22
Kevin and Austen came to my home to check out my water heaters and gas exhaust. They replaced the exhaust piping in the attic and basement.
They were both wonderful. I would definitely give them a “Gold Star”
They were punctual, extraordinarily knowledgeable, and courteous.
I would highly recommend Paschal and the technicians you sent to my home.
I will use Paschal again, and I will request that Kevin and Austen are the repairmen you send.
Thank you for having such great employees!!
Fondly, Nina Brueckner
Nina Matthews B.
Nina Matthews B.
23:42 07 Mar 22
Walker AC did a fabulous job installing a downflow furnace at my house. The technician that came out to diagnose the system was highly professional and the installers worked very hard to provide me with a premium HVAC system. I recommend them to anyone I can!
Nathan R.
Nathan R.
21:04 28 Feb 22
Walker Air Plumbing and Electric does our yearly maintenance for our heating and cooling. They are always on time and super professional as well as detail oriented. They send a full report of everything that was checked during each visit as well as change out the filter for us. Highly recommend this company. Nathan and all the other guys we have had in our home are absolutely amazing.
ashley F.
ashley F.
21:03 28 Feb 22
Very professional and prompt. Also very friendly techs.
Shauna Hood P.
Shauna Hood P.
17:25 25 Feb 22
Andrew was very knowledgeable and polite. Will ask for him in the future.
Denise S.
Denise S.
16:10 24 Feb 22
Consultant Matthew Gibson came to our house about one month ago to bid a new heat pump system. My wife and I thought he was very competent in his assessment of the problem we were having. We found his bid to be toward the middle of other bids that we received. We elected to go with an American Standard heat pump based on Matt's recommendation. It took about a week to get the product ordered and then installed. Brian and Garry from GTS did the install in one day. They were very careful about damage and cleanup. They explained the new thermostat adequately as well as the unit operation in general. It's only one month old but so far these guys have done a good job for us. The heat pump, a 2 speed, is functioning well with no problems. We believe we got good advice from Matt Gibson and he did follow up during and after the install to make sure everything was going well. Thanks for everything.
Bob T.
Bob T.
00:17 23 Feb 22
Excellent service! I was able to connect with someone immediately and the tech who came to my house was very professional and efficient. Will use them again in the future.
Anastasia B.
Anastasia B.
03:32 22 Feb 22
very friendly and knowledgeable!
Clyde E.
Clyde E.
17:38 21 Feb 22
Called at noon and they were out by 4 to fix unit. Thanks
Dorothy A.
Dorothy A.
23:14 15 Feb 22
Michael was great. Came in and took care of business in the most professional way possible. Great job as always to the team at Paschal.
Mark Q.
Mark Q.
20:45 14 Feb 22
They’re awesome and very professional
Richard N Guadalupe R.
Richard N Guadalupe R.
15:31 14 Feb 22
Great company. Techs know what they are doing.
Bradley H.
Bradley H.
02:29 12 Feb 22
On time and was very knowledgeable of what he was doing!
Gave complete evaluation of everything that was done and everything that needed to be replaced.
Bryan H.
Bryan H.
22:01 09 Feb 22
Very timely, nice and professional
Evan N.
Evan N.
21:35 05 Feb 22
Heat stopped working around 2:00am last night.I called The office a little before 8:00 this morning and left a voice message.They called me back just a few minutes later and had a technician here in about an hour!The roads are very Icy today and it was around 25 degrees outside!!Had me up and running within an hour or so!!Super great experience all the way around!!We have used Mize in the past and will use them again when needed!!Awesome family serving our community!I highly recommend them for all you heating and cooling needs!!
Jeff B.
Jeff B.
16:45 04 Feb 22
Very kind and informative.
Autumn R.
Autumn R.
23:04 27 Jan 22
We have used Paschal several times in the last two years and will always recommend them - they are professional, knowledgeable, helpful, and polite. Thanks to everyone who has helped us!
Karen Kile G.
Karen Kile G.
17:56 26 Jan 22
Very pleased with the technician and the work done. Price for services done we’re very reasonable.
Debra French S.
Debra French S.
21:12 25 Jan 22
I will never use another plumber again, Pascal is the company to call. Michael came out and cleaned a clogged line that tends to stop up every couple of years. He also gave me estimates for a few other issues including a drain clean out for the clogged line so it would be easier to access. He was very professional and knowledgeable.I wish I had called them the first time the line clogged, I would have saved a lot of money and had far better customer service.
Christon M.
Christon M.
19:47 25 Jan 22
Had a new HVAC system installed by GTS. Can’t say enough about the professionalism from start to finish. Obviously very well trained installation crew. Representative Matthew, who came to my home and completely explained the entire process from start to finish also answered my questions in detail. Their customer service clearly stands out and I HIGHLY recommend GTS! THANK YOU GTS!
Dan M.
Dan M.
21:55 24 Jan 22
They do a terrific job.
Shannon was here today and he answered every question we had.
The work he did was fast and complete.
Jim E.
Jim E.
16:40 22 Jan 22
Awesome 👏 job. 😊 The gentleman that came today was detailed and professional and kind. Explained what he would be doing and any findings. I am very very happy with the service. Thank you so much Michael Healey. 😊
Jessica B.
Jessica B.
18:22 19 Jan 22
Excellent and friendly service
Carolyn R.
Carolyn R.
17:19 17 Jan 22
Good value and professional.
Ray R.
Ray R.
00:38 14 Jan 22
Today was the commission / inspection of our new unit. The two gentlemen that came today were detailed and professional and kind.
Debbie Stringfellow M.
Debbie Stringfellow M.
15:46 13 Jan 22
Technician on was very polite and respectful. Explained what he would be doing and any findings, then provided recommendations.
Crystal Tackett S.
Crystal Tackett S.
21:41 11 Jan 22
Expect service, timely, courteous.
Glen D.
Glen D.
21:40 07 Jan 22
The service men are always so nice and professional. They explain what they do and why it was necessary. And they notify me when they are on their way.
Melinda H.
Melinda H.
20:31 07 Jan 22
Always professional and courteous!
Tammy L. H.
Tammy L. H.
23:42 05 Jan 22
Quick response and very friendly staff. Never want to need them, but when we do, they are always there for us!
Dayna I.
Dayna I.
16:10 05 Jan 22
Well pleased with the tech that come out!!! I had the unit installed by another company that I deeply regret but the tech that come out has a wealth of knowledge. I will be using GTS again.I would like a phone call to discuss something’s that was discussed when the appointment was made.
Tim C.
Tim C.
22:32 04 Jan 22
We used Paschal for our furnace needs. All techs and sales people have been great! All were knowledgeable, professional and very courteous.
Janice Field K.
Janice Field K.
23:14 03 Jan 22
They were courteous and and on time. Knew exactly what was wrong and fixed it right away. I will definitely use them again.
Karen Riddle M.
Karen Riddle M.
20:50 03 Jan 22
this is a great company to buy from and to use for service. they are with out a doubt the best in the business.
Jerry G.
Jerry G.
16:49 03 Jan 22
Very professional, keep you posted on time and what they are doing
Thanks
Darcie W.
Darcie W.
19:50 21 Dec 21
I have always had great service with Paschal’s! Quick, courteous, and always happy to answer all of my questions. Thanks, once again, for being a local company that I can count on.
Deb T.
Deb T.
18:00 16 Dec 21
I was out of town and our heat conked out and my wife and kids were freezing. I called Mize and 23 minutes later they showed up at my door. Within an hour of my wife telling me there was a problem their technician had it back up and running and charged me a very, very fair price. If you need HVAC work, call these guys!
Chris M
Chris M
13:21 14 Dec 21
On time, reputable, knowledgeable, trustworthy. I have a yearly contract with them to check my heating and air-conditioning
Judy B.
Judy B.
23:53 13 Dec 21
Michael P. Wade Jr. was our tech and he represented your company extremely well. We would like to request he be our tech for all future appointments.
Simone A.
Simone A.
22:54 03 Dec 21
North Texas Heat & Air is a very reputable company and stands behind all of their work. We have been with them for a number years and have never had a complaint with any of their tech's, all have been very knowledgeable and very polite. This company is an OUTSTANDING company.
Paul
Paul
14:59 22 Nov 21
Tech knowledgeable, courteous and professional.
Bob M.
Bob M.
21:11 18 Nov 21
Brian came out within hours of my call about having no heat. He was able to fix the problem in a timely manner. He also explained and sent an email with recommendations considering my unit is 15 years old.
Margaret F.
Margaret F.
19:36 03 Nov 21
These guys are awesome. They are timely and professional and stand by their products. I would recommend them to anyone looking for an honest hard working team that puts the customers first.
erik C.
erik C.
22:48 26 Oct 21
MIZE Heating & Air helped us size the equipment for an important customer and the results were great! Philip and his team are always very helpful and give great customer service.
Hunter M.
Hunter M.
19:07 26 Oct 21
Our service provider was friendly, professional, timely, and answered all of our questions. We look forward to a winter of efficient heating, and will have them service our cooling units in the spring..
Ted R.
Ted R.
00:32 20 Oct 21
Cory did a fantastic job, very professional and he communicated all work in a detailed manner with pictures. Very efficient with his time and extremely friendly and personable. We will definitely be using him in the future.
Trace A.
Trace A.
13:01 15 Oct 21
The serviceman arrive the same day I called and quickly diagnosed the problem. He showed me the problem and gave me several options to restore the system. The system was replaced the next day. Great service!
Trey M.
Trey M.
13:10 13 Oct 21
Mize has amazing customer service! I called because our AC went out. Their repairmen were booked so the owner personally came and looked at our unit. He then made sure we got the part we needed the same day and installed it himself. I feel like they went above and beyond to make sure we got our unit running again. I highly recommend them and will definitely be using them in the future!
Kathryn M.
Kathryn M.
14:00 12 Oct 21
I cannot say enough about how pleased I am with the quality of the service we have received from GTS Heat and Air. They are always so responsive, professional, and knowledgeable. Tyler was our technician today and he was exceptional. The quality of their work is outstanding and their fees are very competitive. We have an annual service contract with them to keep our geothermal system in top operating condition. I highly recommend GTS.
Lavon W.
Lavon W.
20:58 01 Oct 21
Matt from NTHAC was great all around.I wish I had more time but have to run to work.So I will just say it this way, use all the good adjectives to describe a good technician and that is Matt.
Robert W.
Robert W.
14:36 30 Sep 21
The motor went out on my lower unit and they quickly set up a consult visit on Monday, addressed the issue and came back out and installed the new motor within an hour. Glad that I called
Sports G.
Sports G.
17:17 22 Sep 21
Matt was informative and honest. Gave me three choices!The service techs were awesome. Made sure they protected the hardwood and carpet.They cleaned up nicely!I would recommend North Texas Heating. They are very responsive and on time!
Eddie P.
Eddie P.
13:39 21 Sep 21
I’m very impressed with the quality of the service I received and the promptness. I was expecting to have to wait days to get an appointment or for parts but to call and have them out in a few hours and have my AC up and running and it didn’t break the bank!! I’m truly impressed and will use them again.
Kim T.
Kim T.
02:28 21 Sep 21
Ian from North TX Heat and Air figured out the problem in about 2 minutes which was a bad capacitor and fixed it in about 5 minutes. He did the same with a evaporator coil blower on function that would not work. Highly recommend him or North Tx Heat and Air to anyone with AC problems
tom W.
tom W.
17:14 08 Sep 21
Same day service, Matt was very professional and knowledgable. Great experience
thomas S.
thomas S.
16:44 07 Sep 21
Excellent service. Gave us a clear picture of what needed to be done and have several options in a clear and professional manner.
Jeff L.
Jeff L.
16:11 01 Sep 21
I use their maintenance program now after they did a repair for us last January. I am very satisfied. Last time we had Tyler, who is awesome! I feel that this company gives good value and their employees are honest and knowledgeable. Two thumbs up! -Julie Mertens-
Julie C.
Julie C.
22:53 28 Aug 21
Tech arrived right on time. Efficient in his work.
Brent C.
Brent C.
15:00 19 Aug 21
As usual, ‘Top Notch’ service call today. I can't say anything bad about any GTS crew or the business. I have been blessed in so many ways with regards to GTS.I’ve been a customer for many years and each technician you have sent to my home over the years have all been amazing. Today, I do want to especially shout out Tyler for going that extra step as I can only compare him to what I've seen from others in the past (again, each one have been wonderful) but the level of attention to details, professional demeanor and genuine care for me the customer just was beaming today! My hat's off to him and I wanted to send this out to ensure you pass it on to those above him.To the owner/s of GTS, keep your amazing technicians in place as they are serving your business well.
Cecilia D.
Cecilia D.
18:21 18 Aug 21
The AC was not draining properly. Mathew was able to quickly locate and resolve the issue. He then explained the cause and the solution. Great Job.
Edward V.
Edward V.
19:55 17 Aug 21
Mathew was thorough and professional. He examined the HVAC system completely and provided us with detailed information about its condition and needs. Thanks Mathew!
Kimberly Bernsen W.
Kimberly Bernsen W.
18:59 17 Aug 21
Had them out to replace a coil internally and install a new outdoor unit. After install, water was leaking due to another broken part in the internal unit. They came back out immediately to identify the problem and had it fixed promptly. Their dispatch and techs are great, would recommend.
Thomas B.
Thomas B.
18:29 12 Aug 21
Very professional and knowledgeable.
Janice S.
Janice S.
06:01 11 Aug 21
Service person Ian was highly knowledgeable and professional. He explained the issue with our mini split AC. We highly recommend North Texas Air. They have serviced our units for many years
James P.
James P.
18:02 10 Aug 21
Matthew arrived on time and quickly diagnosed the problem. He went over all of our options for repair and quickly completed the work! Great experience!
S A.
S A.
15:46 09 Aug 21
This company was great to work with! I had an outrageous quote from another company so I called North Texas heating and air. They sent a technician the next day who was knowledgeable and helped fix the problem for thousands cheaper than the other guy.I highly recommend North Texas heating for all of your heating and air conditioning needs! They are honest and won't rip you off!I will definitely call them again should the need arise.
Karen R.
Karen R.
21:24 04 Aug 21
Cory was great. Knowledgeable and quick, friendly service!
Mia M.
Mia M.
22:03 03 Aug 21
These guys are great! Very professional, punctual and honest. Ian did a great job at answering all of my questions in terms I could understand. We definitely recommend them to anyone needing their heat or air conditioning serviced or replaced.
Kaylynn M.
Kaylynn M.
18:41 03 Aug 21
We had Corey as our tech he was wonderful very nice and got right on the job thanks
Priscilla L.
Priscilla L.
19:55 02 Aug 21
They came much sooner than expected, and made sure to keep me updated every step of the way so I wasn't surprised. My problem was diagnosed right away and was fixed within about half an hour. I was so glad that they were able to come right out the same day and fix it same day too. Pricing was explained along the way in clear detail and I was never pushed to purchase anything I didn't need. I am very happy with this company!
soraelna
soraelna
22:44 29 Jul 21
Did a great job
Linda F.
Linda F.
11:19 28 Jul 21
Although I was unable to be there, I had a friend to meet him. They were prompt, kept me informed and very reasonable in pricing.
Judy W.
Judy W.
21:13 27 Jul 21
Very quick to find the problem and fix it. Great job Thanks
Frank C.
Frank C.
01:48 23 Jul 21
Ian was amazing in diagnosing our severe AC humidity issues after spending thousands using another company and a handyman who first created the disaster. We look forward to working with Ian and Big Bear.
Michele H.
Michele H.
19:02 21 Jul 21
From the top down this company does what they say they will do and with professionalism. Thank you Mike, Matthew, Jeremy and Dustin. A+ Company!
Lisa B.
Lisa B.
16:33 20 Jul 21
The technician showed up on time and was able to quickly repair the problem. All steps were explained and we were very satisfied with the service.
jr 9.
jr 9.
21:30 19 Jul 21
Alfonzo was awesome. Very Professional and explained everything in detail. Answered all our concerns and questions. We will be us North Texas Heating and Air in the future
Timothy B.
Timothy B.
19:26 19 Jul 21
GTS installed a new heating and A/C system for us. Their quote was very reasonable, timelines were met, and the techs were very professional during the installation. Everything was CLEAN and put back in its place after they left.
Sandy M.
Sandy M.
17:32 12 Jul 21
We arrived for the holiday weekend only to find our A/C was not working. The thought of turning around to drive back home was not appealing at 6:30 pm. We called the after hours number and Corey called back with an estimated arrival time. He arrived with a positive attitude and was very nice at 7:20 pm when I’m sure he would rather be home. Based on our conversation and his knowledge, he already had a good idea of what the issue could be. He repaired it and we have A/C!!! Corey’s display of customer service and professionalism was outstanding. We are very pleased!
JR B.
JR B.
01:44 03 Jul 21
Douglas and Blaine installed my unit. They were extremely professional and very polite throughout their time here. They proved to be extremely hard workers working in the heat and humidity as well as carrying a huge unit up the attic stairs. They stayed here 9 hours barely having anything to eat at lunch and worked steadily. Their service hit every detail to provide a perfected outcome. I will long remember what an exceptional job they did!! I highly recommend MIZE Heating and Air. Everyone I have talked to has been helpful and polite!!!’
vicki W.
vicki W.
00:09 02 Jul 21
The technician was very respectful and knowledgeable very thorough thanks David House
David H.
David H.
14:22 23 Jun 21
We are new to Hot Springs Village and we had a thermostat go bad. Corey, from GTS, completed the repair and installed a new thermostat- all in the same day! With this responsiveness we will plan on using GTS for all of our heating and cooling needs! 10 out of 10 all around- thanks Corey and GTS.
Dr. Steve J.
Dr. Steve J.
20:46 21 Jun 21
GTS scheduled a Tech and Dustin showed up when they said they would, which I found to be refreshing. So far that has not been my experience with professional contractors or subcontractors in Hot Springs Arkansas. I moved from the Dallas area and you would not survive in business with the attitude I've experienced in my two years of living in Hot Springs. So great job GTS. The rest of the construction and service industry should take note and learn that showing up, doing quality work gets you referrals and return business. In my option the key to staying in business.
Gregory D.
Gregory D.
15:03 17 Jun 21
No comments
Daniel L.
Daniel L.
19:25 14 Jun 21
Buddy has been doing my HVAC maintenance for years. Always professional on time and great quality work. Highly recommend him and N Tx Heating and Air.
Stephen D.
Stephen D.
22:25 11 Jun 21
Alfonso was EARLY to my appointment, efficient, courteous, and very professional. He walked me thru everything he inspected, and let me know if there were any concerns he had. I am now set up for a fall & spring inspection, and can't wait to use them again. Matt also called to check in, and make sure everything went smoothly. Thanks so much y'all!! HIGHLY recommended!!
Michelle D.
Michelle D.
17:50 01 Jun 21
Was very good with COVID-19 practice. Great job.
Larry A.
Larry A.
09:12 29 May 21
Alfonso performed maintenance on all 3 of our HVAC systems today. He was on time, very pleasant and knowledgeable. North Texas Heating & Air installed these units originally and we were very pleased with the quality of their work then and just as pleased with their maintenance now.
Stephanie N.
Stephanie N.
23:11 28 May 21
I will keep using their services; they are good.
Irene H.
Irene H.
20:13 26 May 21
Our AC malfunctioned and I called, and left a message on the after hours hotline. I received a call minutes later and a tech was dispatched to evaluate the AC issue.
Bob Villarreal J.
Bob Villarreal J.
13:20 17 May 21
Really honest folks. Saved me from spending over $12,000 my former HVAC company wanted for a problem they said I had,but GTS tested and showed me the supposed problem did not exist.
Golfer 7.
Golfer 7.
21:45 16 May 21
All very good. Very good technician and thorough.
Jewel C.
Jewel C.
14:52 11 May 21
Tyler Briggs did a really good job
Monica M.
Monica M.
17:39 09 May 21
The technician was courteous, and professional
Gina W.
Gina W.
21:26 05 May 21
I've been a customer for years. The biggest reason to stay is customer service. They have been able to provide timely service all times of the year. If any service call required extra charges(after hours) everything was disclosed up front.Always polite, great communication on service times and knowledgeable service about my equipment.
Cuthbert H.
Cuthbert H.
20:50 04 May 21
Anthony did a very thorough job on cleaning and servicing my packaged HVAC unit. He arrived on time and was very professional.
Michael S.
Michael S.
23:43 28 Apr 21
As they say, 3rd time is charm. After calling two different HVAC services, I called Mize Heating and Air. They came within two hours of my call and had my unit fixed. Extremely friendly ,knowledgeable technician who took the time to explain what was going on with my unit.When I need a new unit, I will be calling Mize to purchase and install. Excellent customer service.
A T.
A T.
16:50 30 Mar 21
Tyler was great he clean the unit so well I think it maybe better than new!!! Thanks for taking good care of our equipment
Selena T.
Selena T.
16:06 30 Mar 21
Very friendly courteous, Tyler Briggs was careful to keep debris from getting on the floors & explained in detail all that he had done. This company has been our GeoThermal unit choice for years!
Lou B.
Lou B.
14:14 30 Mar 21
Was very impressed with all aspects of company. Mathew was thorough and followed up when said he would. Dustin was very professional and easy to work with. Would recommend them highly.
T J.
T J.
01:33 20 Mar 21
Very professional quality work. Full of information. They use the best equipment on the market. Took they time to run my line set and furnace exhaust in the existing locations which is a plus for me. They didn’t short cut by cutting more holes and patching old ones to make it easier. The less holes and patches the less chance of leaks. They called before they came and they were on time. Walked me through the project and gave me a rundown on my system. I would highly recommend them to anyone. If I ever need any HVAC work which I shouldn’t I would definitely call them. You get what you pay for and so much more. I would give them 10 star rating but you only get the choice of 5. Thanks!
Nathan P.
Nathan P.
23:30 18 Mar 21
On time every time nice guys to deal with
Brandon B.
Brandon B.
23:53 17 Mar 21
Really appreciated Dustin coming out at end of the day to get my system working again. Very friendly and professional. All my experiences with GTS have been wonderful.
Sean W.
Sean W.
22:37 16 Mar 21
I wanted a second opinion on diagnosis and pricing for fixing my heat pump. I’ve been a loyal 20 year customer of “the other guys” but they are no longer locally owned. I’ve decided to make the switch to GTS after several issues with the other company. Anthony arrived this morning and by the time he finished, I have switched loyalties. Here’s to the beginning of a long relationship with a family owned business who puts customers first.
wendy C.
wendy C.
21:35 05 Mar 21
Great service, and timely response as always.
Andrew L.
Andrew L.
20:43 04 Mar 21
Good job!
Susan C.
Susan C.
20:20 04 Mar 21
They are the best service company. They are all so kind and are always there when you need them! Jeremy and Corey are my favorites. Would recommend them to anyone.
Sharon M.
Sharon M.
16:49 22 Feb 21
GTS has always been great - extraordinary service every time I've called. But today, WOW! Roads covered with snow and more on the way - the heat went out and Dustin made it over and fixed us up! Only need one blanket tonight! Thanks GTS!
Robin W.
Robin W.
23:04 16 Feb 21
This review is for my neighbor (Sandy and Jim Bokus) who do not have a google account and asked if I could do it for them. 5 stars!!!!8 inches of snow in Hot Springs, AR today and temp of 16 degrees with wind chill make it feel like 5 degrees. Our subdivision is surrounded by hills and no vehicles going in or out. However; GTS was able to make it over here to help, when their heating unit was not working properly. Their inside temperature fell below 60 degrees. The serviceman was very professional, found the issue, and got the unit working. The couple highly recommends GTS for all your heating and air needs.
Roseanne M.
Roseanne M.
22:50 15 Feb 21
After much research of local HVAC companies I selected GTS to install a American Standard 1.5 ton AC/Gas Furnace in my lower level to replace my 32 year old unit. From the start of the process in discussions with their sales rep Matthew to the install with techs Dustin and Josh the process was professional and seamless. GTS was also competitive in price and of course their excellent customer reviews weighed heavily with me in selecting them. We also had them install a new smart wi-fi thermostat which allows us to make adjustments from our phone. My wife who is a techie absolutely loves this thermostat! All in all we highly recommend GTS Heat and Air and would not hesitate to use them again when my upstairs unit needs replacement.
JOHN G.
JOHN G.
17:02 07 Feb 21
i have been a GTS customer for many years and find their service to be excellent. Always courteous and right on time for appointments. Their technician that came today, Tyler Briggs did a thorough job and explained the service performed. I can certainly recommend GTS.
George M.
George M.
20:02 28 Jan 21
Very professional. Workers were neat and cleaned after theirselves. Would use them again.
carol S.
carol S.
22:34 26 Jan 21
Today a very nice young man, Tyler Briggs, made my winter inspection. Thank you for always taking good care of my unit.
Mary B.
Mary B.
21:48 22 Jan 21
We bought a new American Standard unit from GTS to replace an old unit. Dustin and the other technicians were on-time and courteous and professional. They also added a second return intake. Good communication with the sales rep Matthew as well. Very happy with the service from GTS and the system they sold us so far. Highly recommended.
Brian M.
Brian M.
00:03 22 Jan 21
Jeremy was thorough and professional, answered all my questions, and helped me to better understand how our geothermal system works.
mike B.
mike B.
21:10 14 Jan 21
We have been using this company for over a year to keep our 30 year Water Furnace operating, all techs they send out were always very polite, knowledgeable and professional. When we finally decided to replace our old unit with an updated Water Furnace the three techs, Dustin, Zack, Brian, were a great team, doing very good work and completing this project in a very timely manner. I would recommend this company.