Avoid the Hassle Go Paschal

Air Conditioning, Heating, Plumbing & Electric in the Northwest Arkansas, Fort Smith River Valley & Southwest Missouri

Your Local Home Service Experts

At Paschal Air, Plumbing & Electric, great customer service doesn’t go out of style. We provide air conditioning repair and replacement to Northwest Arkansas, SW Missouri, and the Fort Smith River Valley and surrounding areas, as well as heating, plumbing and electrical services. Our top-notch craftsmen have served the NWA, Fort Smith, and Joplin areas for more than 50 years.

Why Paschal? We offer free estimates and second opinions, 24/7 emergency service and 100% satisfaction guaranteed. We are Trane certified, and service all brands of equipment. At Paschal, we do it all and we do it well. Serving our customers and doing it with a smile is what we love to do!

HOMEOWNER RESOURCE HUB

Educating and Informing

Stay up-to-date on the latest trends and resources in HVAC, electric, and plumbing topics in Northwest Arkansas, the Fort Smith River Valley and Southwest Missouri. Have a specific question? Don’t hesitate to contact our team.

general

Water Heater Prices “Heating Up” in 2021

We have consistently seen price increases set by manufacturers in the HVAC sector over the last several months. In some cases,…

general

Licensing Requirements for the Trades in the US [2021]

Across the United States, blue collar workers in HVAC (Heating, Ventilation, & Air Conditioning), Plumbing, & Electrical roles provide services to…

Air Conditioning

OVER 50 YEARS

Serving Northwest Arkansas, the Fort Smith River Valley & SW Missouri

We are proud to serve the great communities of Northwest Arkansas, the Fort Smith River Valley and Southwest Missouri. You can rest easy because whatever your AC, plumbing or electrical needs may be – there’s nothing we can’t handle. It’s our passion and it’s our promise to you, one that we proudly stand behind. Avoid the hassle – go with Paschal!

Peace of Mind

Planned Maintenance

Keep your HVAC system running year-round with our maintenance service plans. Benefits include 24-hour priority service, repair and equipment discounts and no overtime charges.

Specials Near Your Area

$88 AC Tune-Up & Safety Inspection

Scheduled AC maintenance helps to ensure a reliable system that you can count on when the outside temperatures become uncomfortable.

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Paschal Air, Plumbing & Electric- We're rated 4.9 based on 3042 customer reviews.

So happy to have found Paschal! This company is amazing! They show up at the appointed time, work hard to solve the issue and are very professional! They have installed a new unit at my house and worked on several rentals of ours and we have been very pleased each and every time!

Sherry Rhodenbaugh

23:03 27 Jul 21

Very professional, courteous, and efficient.

Chip Curtis

19:26 27 Jul 21

Courteous and efficient service. Got us working again in the heat!

Patty Townsend

13:30 27 Jul 21

Very nice and thorough. Reasonably priced and able to help us with our air conditioning issue right away.

Angie Coleman

21:18 26 Jul 21

Knowledgeable personnel and they had the history including photos of previous service, which helped because then we didn’t have to remember everything that was done. They always show up. The follow up is wonderful!

Ruth Montgomery

20:42 26 Jul 21

Y'all, go with Paschal's! My technicians Ty and Brian were polite and professional. They didn't try to oversell me on a quote, and their plumbing repairs were quick but thorough. We will definitely use them for all our future plumbing needs.

Margaret Elenbarger

19:49 26 Jul 21

Our AC quit working in July on a Saturday night. We left a message Sunday morning for service. We received a quick response and had a technician at the house by Sunday afternoon. Kevin was professional and friendly and very helpful and he answered all of our questions. He worked quickly to find and fix the issue. The cost was reasonable, especially for a Sunday afternoon. We had previously purchased a service agreement with Paschal which saved us money, so we recommend having a service agreement in place for emergencies.

Angela Auckerman

20:24 25 Jul 21

Kevin Mynatt was on time, professional and friendly, very willing to discuss options, able to explain the problems , fixed it, knowledgeable , and very helpful. It’s much cooler already.

Marymarie Franklin

19:17 25 Jul 21

Dillon was able to find the issue with my AC and have it fixed in a jiffy. He was knowledgeable, professional, and kind! Thankful the pups and I don't have to sweat another night.

Amanda Barrow

14:21 25 Jul 21

The technician that came out to fix our AC was excellent, informative, thorough and trustworthy! I will be asking for him again for our service needs. Thank you!

Shane Beyer

23:20 23 Jul 21

Very thorough and professional. Showed me a problem he found and fixed it. Very professional.

Doug Moore

22:20 23 Jul 21

Travis was very professional and polite. Thanks

Michelle Richardson

19:10 23 Jul 21

Quick, professional, informative, very good customer service!

S W

19:05 23 Jul 21

Probably the best service experience with the trades in the last 10 years. From start to finish Paschal was absolutely a top notch professional business. Every contact from Dallas Black the salesman to the install team of Zach, David and Eduardo to the several calls with schedulers the experience was 1st class. The workmanship on the install is top notch. When you decide to get serious with your heating and cooling I recommend these guys over anyone in NWA hands down.

Tim Parham

18:44 23 Jul 21

Paschal’s customer service is what makes them exceptional. On two different occasions they have really come through for us. Highly recommend!

Evan Mullins

13:44 23 Jul 21

The tech was FANTASTIC. Very knowledgeable and professional

Jim Hester

01:53 23 Jul 21

Great follow up.. explained service offered and requirements... Great knowledge of issue presented... Would use the service again.. thank you!!!

Dennis Alexander

22:36 22 Jul 21

Garrett was our service guy and he knew the answer to every question we asked while he fixed the problem. We are so thankful for the 24 hours service the company provided so we could relax knowing someone was on the way. Garrett was so nice and cleaned up work area then explained the instructions. When he left we both said it to each other wow he was so nice to talk with made our stressful day easier if we had anything else we will call back. Garrett, the phone staff and the company we would refer and use if needed in future. Thank y’all so much!!!

LISA RAY

15:49 22 Jul 21

Awesome service as always, we have recommended Paschal to many others in the area, much more reasonable than any other company’s we have found! Very knowledgeable and informative! Your service tech was very courteous and polite!

Debbie Harrington

20:51 21 Jul 21

I had decided it was time for a change with the Air Conditioning Service company we were using. I had set up an appointment with Paschal Air, Plumbing & Electric for our Spring/Summer check up. They did a fantastic job! The young man explained everything to us! Awesome service! I highly recommend them!

Treasia Bouton

18:47 21 Jul 21

Top notch service, quality, and expertise.

Alex Paschal

15:22 21 Jul 21

So professional and helped us find future problems. Demondrick was the best

Mattie Neumayer

08:42 21 Jul 21

Tech was very helpful and professional!

Jenny McBride

22:39 20 Jul 21

The Technician was very knowledgeable and professional. He helped us understand how to better use our thermostat and also helped set up the app on our iPhone. We are very pleased with our unit and also the customer service

Lynne Tiede

17:02 20 Jul 21

Kevin was the tech who came to my home. I am a maintenance contract customer because of the professionalism and efficiency Paschal Air provides. Kevin represents the customer service Paschal believes in.

N Goff

14:54 20 Jul 21

Replaced a light fixture that I furnished and my bill was $283.00. I consider that to be "highway robbery" and will never use this company for any services. Pays to shop around especially if u are a new resident to this area.

Martha Baumgartner

14:06 20 Jul 21

Dillon did a great job taking care of the maintenance for our AC units.

Chris Wages

22:24 19 Jul 21

Very through and knowledgeable. They respect and care about your property. Always nice to do business with customer service oriented companies.

Jennifer Martin

21:55 19 Jul 21

Professional, earlier than appointment, thorough, Dayton was excellent answered all my questions

Brad Hopman

18:39 19 Jul 21

Travis Parker is a great technician, he is very knowledgeable and does a great job! Thank you Paschal.

Lorie Meyer

17:15 19 Jul 21

Great technician! Professional and explained everything well. Would recommend this service.

A McClenny

19:06 17 Jul 21

Michael was our repairman and he was wonderful. He was able to come out later in the day, which allowed me to be home. He was very professional with a sense of humor :-). He was able to diagnose our problem quickly, which ended up being a pinched wire on the outside of the house and replace it quite efficiently. The AC works great now. I would like to say thank you to Paschal and to Michael for your professionalism and performance.

Simone Book

14:32 17 Jul 21

Prompt, informative, fair prices and great workmanship.

Ann Elizabeth Zega

13:40 16 Jul 21

kyle and Alex were very nice, they did an amazing job. they were very helpful. I will ask for them again
thank you

Marie Thompson

22:55 15 Jul 21

Jesus was a true professional and tookThe extra time to figure out my issues. I appreciated it so wanted to mention him by name. Great job.

Rachael Davenport

21:59 15 Jul 21

The technician was here to get my Generac generator up and running. He was very professional and I am very satisfied with the service

Judy Moore

21:56 15 Jul 21

Best AC serviced we’ve used in the area even against local competitors. Bobby came out twice in 2 days for our AC and was very friendly and so helpful! He fixed the problem and explained to me in terms I could understand! I also really appreciated Bobby teaching me a few simple tips and some advice on maintaining and getting the most out of our AC— that I had no idea about before! Very professional and quick! Highly recommend Paschal and of course Bobby! Thanks again!

Loren Swagerty

21:38 15 Jul 21

Kevin did an amazing job!

Juli

18:08 15 Jul 21

In the middle of the summer cooling season, we woke to a system that had stopped cooling. After being told by one company that they were too busy and shorthanded to help us, Paschal answered the phone, had a technician at our house in 2 hours and fixed the problem at a reasonable price. The atechnician was thorough and knowledgeable.

Larry Cameron

02:45 15 Jul 21

Great customer service!

Steven Leathers

23:14 14 Jul 21

We were very pleased with service. Travis was here for a very short time. Very knowledgeable and got ac running quickly with no added expense. Thank you for your help.

Dickie-Janet Woods

20:31 14 Jul 21

Great customer service! The workers were professional and did an excellent job with our water heater installation. Highly recommend them for plumbing, heating and air, and electrical!

Jennifer Sharp

18:22 14 Jul 21

Bobby was very friendly and professional. He completed the job with care and spent time educating me about the unit and how to upkeep it during the hot summer months. I would highly recommend them especially if Bobby is your service tech.

Jim Kaiser

18:16 14 Jul 21

Excellent!

Stephanie Woltemath

16:39 14 Jul 21

Fixed our AC same day! Very prompt and courteous

Caitlin Briggs Krantz

16:32 14 Jul 21

Everyone from the hvac technician Jacob Stockinger to Casey Rowlett for sales and Mark the electrician were absolutely the best! I can’t say enough good words as they were professional, courteous, prompt and just nice folks! Thank you paschal air for the great job!!!!

John Muir

15:50 14 Jul 21

Kyle was prompt at showing up to our home. Reviewed the job and explained what needed to be done and cut the pipe that needed to be replaced and replaced it. Very professional and knowledgeable.

Charlie Waiwaiole

20:33 13 Jul 21

Have been using them for service on our HVAC for the past 3 years. Very satisfied ... knowledgeable & friendly staff. Would recommend them for all your heating & cooling needs.

Mike Dittman

18:15 13 Jul 21

We had issues with slow flowing toilets on a Sunday. We called Paschal, and ever person we spoke with was upbeat and pleasant and focused on trying to get our problem resolved.

Kathryn Smith

17:09 13 Jul 21

Kenneth Self was a really nice, polite man. Explained everything and answered all of my questions. Thank you Kenneth!

Scarlett Morris

15:46 13 Jul 21

Joseph came out first for a service call and he was very nice. Dillan then came out to give me an estimate for new heating and air. Dillan is so very nice and kind, he did a great job of explaining everything to me and my son. I could not have asked for better service. I would definitely recommend Paschal. Thank you for great service.

Mary Gray

13:08 13 Jul 21

Just had service review and update. Service tech Kevin did a great job and provided wonderful information about the system.

Daniel Beck

20:23 12 Jul 21

Mr. Malik with Paschal Air was professional and gave outstanding service. I wouldn't have known my AC unit had an issue with out his diligence during our tune up. We are so appreciative

Brittney McCormack

20:12 12 Jul 21

Good fast work.

Bijan Timjani

13:15 12 Jul 21

Paschal was our one stop shop. Our first encounter with paschal was with Dallas for a consultation. He was informative and respectful especially durning our toddlers nap time. Because of the great price and warranties paschal offers, we decided to schedule an install. They were able to get on the books within a timely manner even with the summer rush. Durning our wait, our already struggling AC gave out completely. My husband called and they said they didn't have anyone available but, would make sure we got worked in. We were more then grateful because I'm currently eight months pregnant and we have a toddler. Early that evening paschal came out and put a band-aid on our AC to get us by.InstallationAdam and his coworker were the upmost professional durning the removing and installation of our new AC unit, duct work and furnace. They cleaned up after themselves daily and were able to give us AC promptly. Professional and respectful. We are well pleased with this company and we highly recommend them!

Kaylee Blackford

03:12 12 Jul 21

Paschal was our one stop shop. Our first encounter with paschal was with Dallas for a consultation. He was informative and respectful especially durning our toddlers nap time. Because of the great price and warranties paschal offers, we decided to schedule an install. They were able to get on the books within a timely manner even with the summer rush. Durning our wait, our already struggling AC gave out completely. My husband called and they said they didn't have anyone available but, would make sure we got worked in. We were more then grateful because I'm currently eight months pregnant and we have a toddler. Early that evening paschal came out and put a band-aid on our AC to get us by.

Installation
Adam and his coworker were the upmost professional durning the removing and installation of our new AC unit, duct work and furnace. They cleaned up after themselves daily and were able to give us AC promptly. Professional and respectful. We are well pleased with this company and we highly recommend them!

Kaylee Blackford

03:09 12 Jul 21

Same day service to evaluate air conditioner issue. Next day an estimate for heat pump replacement was completed. Loaned 2 cooling towers for temporary relief from failed air unit. Both Donald and Dillon were great to work with.

Jay Ryan

19:10 11 Jul 21

Technician was very nice, courteous and professional, highly recommend.

Traci Osborn

20:29 10 Jul 21

The person who came was very friendly. He explained everything that needed to be done. He answered all my questions honestly. He also went above and beyond explaining to my kid what he was doing.

Myriam Palmer

21:31 09 Jul 21

The repairman was very professional and was working in our interest. I will definitely use Paschal again!

Ben Tusson

19:34 09 Jul 21

They were right on time professional and very helpful. The installation was quick and thorough.

Kelly Daniels

18:29 09 Jul 21

My service professional was courteous, polite and knowledgeable. I would highly recommend this company given my experience with the helpful technician assigned to my job.

Rita Ramey

18:22 09 Jul 21

Finally I have found someone who figured out my plumbing problems. Very professional and tenacious about diagnosing and resolving my issues. These guys were very thorough and completed everything to my satisfaction.

Jim Miller

16:39 09 Jul 21

As always......excellent and prompt!

Judy Brittenum

15:19 09 Jul 21

Kyle was great help! He figured out the problem right away and found the solution to help me. He was very kind and polite. He did an excellent job and I am thankful he could help me! Thank you!

Kimberly Collom

15:18 09 Jul 21

I was very pleased with Paschal’s service.

Christie Moore

23:12 08 Jul 21

Malick was a great tech, and David made sure all details were completed. Appreciated their knowledge and professionalism.

S Schopper

22:13 08 Jul 21

As always, great service. Punctual and knowledgeable technicians, and friendly discussion of the service details and upcoming activities. Highly recommended!!As before, the technician today did a great job. A truly professional organization, with very good customer service.

Carlo Brambilla

21:08 08 Jul 21

They person that was sent out to check on our AC was nothing short of AWESOME! Great people skills, double checked everything that was requested. Believe his name was Demondrick-

Leia Sky

17:05 08 Jul 21

Michael came out today because our AC wasn’t blowing cold air out. In a matter of minutes he was able to diagnose the problem and fix it. We’ve had nothing but good service with Paschal and we plan to use them more!

Kimmy Leigh Micheli

16:36 08 Jul 21

Very helpful, professional and informative about repairs needed!

Courtney Dodd

20:33 07 Jul 21

Cody was very polite and professional, as he was the previous time he came for a seasonal checkup. I really like Paschal and feel they take very good care of us.

Allison Dillingham

20:22 07 Jul 21

Brain was a true professional, he knew what he was doing, answered all of our questions, very polite and friendly. We felt very confident in his service on our air conditioner.

Gary Wood

19:49 07 Jul 21

Dylan was my service technician. He was extremely professional and friendly. Ask me how my day was going before he even started to work on my unit. I highly recommend him. I felt like he was honest and true to what he was saying. Instead of trying to rip me off. Highly recommend this company.

Bryan Cooper

16:29 07 Jul 21

Dillon was fast, professional, and courteous. Will use them again in the future and would recommend them to anyone!

Adam Grubb

00:26 07 Jul 21

Worked out a solution for a dedicated outdoor outlet for a pump. Streamlined work to be hidden and gave me exactly what I wanted. Thank you Mark!!!

Janet Davis

00:05 07 Jul 21

They went above and beyond to service our a unit. Did a great job.

Kathy Chastain

09:58 06 Jul 21

Holiday weekend - Carthage, Mo !
They came within 30 min of calling and resorted our a/c ! Very polite, professional, wore booties in the house and attentive to the issues !

Amanda Burnham

01:23 06 Jul 21

Nice young man! On a plan too have AC and heating checked each year! The AC needed a new Capacitor and he replaced it! I’m glad to get it fixed before heat hits the area!

Cece Sharum

14:21 05 Jul 21

Las personas que te atienden son muy amables y te dan un buen servicio. No es tan caro como otras compañias.

Yesenia Cueva Amador

13:24 03 Jul 21

My unit would not kick on outside. I called at 11:30 AM on a Friday and was told someone would be by between 1-5. I received a call from Chuck two hours or so later that he’d be there shortly. Once he showed up, he was very professional and personable. While he was working on identity the issue, we chatted about kayak fishing, a common interest he picked up on after seeing my kayak strapped to my truck. He promptly identified the issue, gave me the cost, and had the unit working within 35-40 minutes or so. A lot of HVAC companies can provide a service and fix your unit. Not a lot have guys like Chuck who connect with their customers, great people!!

Shaun Hatch

22:55 02 Jul 21

Excellent all the way! I highly recommend these people. They knew exactly what to do and did it well.

Rock Reynolds

17:34 02 Jul 21

Awesome job! Made sure my AC was working great.

Eric Ogdon

16:26 02 Jul 21

Very much appreciated the efficiency yet high attention to detail of my inspection. Time was taken to go through the systems with me and I felt honesty and sincerity in the recommendations given. Would recommend and will use for future service. Dillon did a great job and very much appreciated his professionalism.

Mike Brunetti

14:11 02 Jul 21

Michael arrived when he said he would. He was very polite and showed us pictures of the problem and explained our options. He even fixed it the same day!

Amber Ball

13:18 02 Jul 21

We have used them several times. They have professional employees that are friendly, arrive on time, and call before coming to make sure you will be home. Call them, you won't regret it!

Melanie Thomas

02:07 02 Jul 21

Kevin was courteous and very professional

aletha mccomas

01:46 02 Jul 21

Very knowledgeable and kind!!!!

Allison Hobbs

23:24 01 Jul 21

Thank you for the professional and prompt service.

Rebekah Epperson

22:17 01 Jul 21

Very courteous and prompt.
Great serviceman.
Wouldn’t use anyone else.

Mary Lou Marler

19:59 01 Jul 21

Kenneth did a very thorough job of checking and cleaning our two units. He was very courteous and did a great job of explaining everything.

Robin Retzlaff

18:06 01 Jul 21

Technician (Dillon) was friendly and professional.

Lindsay Bounds

17:38 01 Jul 21

Great service did a good job

Michael De Russe

02:26 01 Jul 21

Amazing!! Called got me in the same day and fixed the A/C. Thank you so much Michael❤️

sue thomas

22:17 30 Jun 21

Repairman knew what he was doing and answered all my questionsKnowledgeable and well-mannered

Good Day

21:20 30 Jun 21

Michael was helpful throughout the visit and explainedwhat he was seeing and what he did and even helped reach and change some air filters on hard to reach ducts.

Lance Cahill

20:06 30 Jun 21

Bobby B. was our technician- Outstanding communication, customer service and knowledgable technician. I highly recommend this company. I have called so many repairman to service this ac over the years without diagnosing the root cause of the problem. Not only did they get to the bottom of the issue they fixed it quickly and at a reasonable price. Super nice, super knowledgable and very patient with answering my ignorant questions. I will definitely use them again in the future and refer others. Amazing experience!!!

Keri Harrell

19:16 30 Jun 21

Great service. Dillon was great and I give him the highest mark for his work.

Bill Wheeler

18:10 30 Jun 21

Garrett, the technician, was very professional. He called when he was on his way and arrived in a timely manner. He was able to diagnose the issue quickly and made me feel like I was his main priority even though it was after 5 on a Friday. He represented the company well and I will not hesitate to use Paschal again. I will request Garrett as our technician even though I’m sure they have many good techs.

Jason Rose

13:06 30 Jun 21

They were timely, kind, and did excellent work! Thank you so much!

MEGAN DODSON

23:36 29 Jun 21

Can’t believe how fast we had hot water back to the house!!! Jesse & Adam were fantastic. Great communication and very knowledgeable when explaining.

Bryan Gist

16:39 29 Jun 21

Had plumbers and heat and air tech today.
Was very pleased with both. Master Plumber explained all issues well and what repairs were needed. Liked the trainee as well.
Heat and Air tech was just as thorough.
Was very comfortable having them in my home!

Karen Brown

23:28 28 Jun 21

Demondrick was outstanding. Communicated the whole way through the repair and was here next day. Great customer service and workmanship.

Adam Kirkendall

22:40 28 Jun 21

Had a dual-fuel HVAC and tankless water heater installed. Overall very impressed with their professionalism and competency. Some communication disconnects between plumbing and HVAC teams but overall I was impressed.

Steve McAuley

15:33 27 Jun 21

Andrew K was a wonderful service man, he even acknowledged my two young children and talked to them. Informed us everything he was doing and what he would anticipate that would need to be done in the future.

Sara Thompson

14:39 27 Jun 21

Very friendly and professional. Share all he was doing so I could understand.Would recommend to friends.

Rick Huff

20:17 26 Jun 21

I experienced great service and very courteous and professional technicians. Will most likely use Paschal for future maintenance and repairs.

David Jones

17:01 26 Jun 21

Very helpful, professional. He was on time. He has helped us before. Always informative.

Sandra Cox

15:52 26 Jun 21

Great job and made sure I was satisfied.

kenny Evans

14:55 25 Jun 21

Great job installing our new HVAC system! Professional, efficient and friendly! Highly recommend!

Jeanie Baker

00:08 25 Jun 21

Michael was very thorough and let me know the cost up front.

Dawnus George

02:45 24 Jun 21

They were able to get to us earlier than scheduled and Andrew stayed until everything was totally taken care and things were running smoothly. He was very friendly, informative and professional.Definitely will use them again when needed

Michele George

01:18 24 Jun 21

Routine check on recently installed unit.

Phyllis Wyatt

00:31 24 Jun 21

They were so friendly and knowledgeable! Would def recommend to others and will call them again!

Renee Weidman

19:40 23 Jun 21

Best service technician ever!

Anthony Goad

18:52 23 Jun 21

Couldn’t ask for better service.

John Goad

18:30 23 Jun 21

Called let me know when they would be there and we’re on time kept me informed what they were doing and things to check.

Travis Gaston

15:54 23 Jun 21

Our technician was Chuck. He was great. On time and quick. He explained all my options and I learned a few things. Would definitely recommend.

Amanda Toliver

13:47 23 Jun 21

Quick service, friendly staff, fixed the problem with no hassles

Melissa Chris Wildman

21:16 22 Jun 21

This company had fixed our old unite last fall. I was so impressed with how fast and good the gentleman worked . Very friendly and caring people. I highly recommendPaschal to any one. They call before the come to the house go over everything and very professional. The just finished on installing new heat and air plus all new vents and duck work. I am very happy with them 😀

Sandy Lantrip

18:54 22 Jun 21

Colton was very professional and friendly. He serviced our unit and replaced a part. We signed up for the yearly maintenance plan. Paschal is the best!

Judy Styles Tedford

18:10 22 Jun 21

AC service and repair. Great job, 👍

J P

17:59 22 Jun 21

Very knowledgeable did a good job will use you again in the future

john dust

17:49 22 Jun 21

Super nice and guy and very helpful. He gave suggestions and solutions and it didn’t feel like he was just trying to get my money. Great service!

Lucas Palmquist

02:40 22 Jun 21

Travis is simply outstanding. You are fortunate to have him with your company. Your CS called me Friday afternoon to say you would not make the appointment. She said if I wanted someone other than Travis she could probably still service. I told her there is a reason I requested Travis when I made the appointment. She said if I wasn’t picky I wouldn’t have to reschedule . Not a good experience with her!

kr may

00:30 22 Jun 21

Garrett was wonderful. I would use him again. He worked diligently to get our air conditioner fixed. It did take a week and a half to get our part in. And of course we were having a heat wave. Seems to be working fine now! I do love how quick Paschal responds when you ask questions.

Dat boy Jmc

23:59 21 Jun 21

I call them out and they come check out my air unit fixed it and didn’t try to sell me something I didn’t need.. I will always use Paschal for all of my service because they are honest

Ed Provost

18:24 21 Jun 21

Ryan did a great job and he was very courteous. A few days later, a home inspector had accidentally caused an issue with the air conditioner a few days later. We call Paschal and they sent Jacob out that same day and he fixed the problem in less than five minutes. We are truly grateful for their customer service and expertise.

wayne frazee

15:17 21 Jun 21

Paschal responded reasonably quickly with my a/c outage and the time of year (heat wave) and had it up and running within 15 minutes! It only needed a small part replaced! Service technician was prompt to appointment, polite and efficient.

Nancy Bullock

15:08 21 Jun 21

They were here when scheduled and had the problem fixed in less than 30 min. Very knowledgeable. Will definitely call them every time!

Lisa Mills

18:50 20 Jun 21

Mr. Davis did an excellent job. I would highly recommend him and this company.

Rita Ramey

21:37 19 Jun 21

They came out and gave an estimate to replace the water heater. Scheduled it for the following Tuesday. Everyone I dealt with in the process was very polite, friendly, and helpful. Despite it being later than expected when they showed up, the guys (Jesse and Adam), obviously tired from a long day, were still very polite, friendly and professional. They answered all my questions (of which I ask a lot) and were very helpful. The job got done, the new water heater is in and up to code, and all is well.

Bryan Pritts

16:11 19 Jun 21

My technician was knowledgeable and shared things I could do to protect my unit. They serviced my heat and ac. The service contract is a great deal and I will be keeping it!

Eddie Mosley

22:01 18 Jun 21

Responded quickly.

John Bass

17:41 18 Jun 21

Michael was very professional, thorough and got us fixed late one evening so we could have cool air during very hot temperatures. Was so grateful for his service and walking us through options and explaining everything to us. Would definitely use him and Paschal again!

Heather Couk

02:29 18 Jun 21

Kevin was very professional and worked quickly! I wish the company could have given me a better service time estimate. Even so, I will use them for future service.

Colleen Thelen

20:28 17 Jun 21

Contacted about a check up, friendly on phone, quick response. Good tech visit

Kevin Rains

14:38 16 Jun 21

Brady and Matt are professional and respectful in every aspect, They came prepared to do complete removal and replaced complete Air conditioning and Heating system that was very old, we would recommend them in any situation you’re up against. If I was still in business I would want nothing else but to have employees like them. ( keep them together if possible, I guarantee that you won’t have any complaints against them) Your training program is obviously top notch. Thanks Again, Tara & Craig for Mom,(Alice Callaway)

Craig Young

01:05 16 Jun 21

It only took Michael a few minutes to find and diagnose the problem with my HVAC unit. Fast and friendly service! I wish I had called Paschal sooner. I suspect my energy bill will be a bit more reasonable now that my HVAC is running efficiently. Thank you, Michael and Paschal!

terminaldogma37

18:37 15 Jun 21

Aside from being a pleasant, friendly guy, Garrett was very thorough and knowledgeable. He eased our minds about entering what looks to be a long, hot summer!

Judy Dunleavy

15:30 15 Jun 21

Very efficient and engaging technician

Neil Rushton

00:43 15 Jun 21

Showed up on time and was very efficient in fixing my A/C at a fair price!

Mark Crusa

17:57 12 Jun 21

Garrett was very professional, friendly and very knowledgeable. He was able to root cause my AC issue immediately. He was very efficient and precise. I would recommend Paschal to everyone. My AC is back on and running.

Samira Price

01:43 12 Jun 21

Kevin was professional and was able to explain both verbally and he took pictures of how my ac unit is pretty much done. Although this is not what I wanted to hear he was able to explain everything in a professional manner. He got me set up with an appointment in a hurry to get an estimate on a new unit

Chris Wright

01:23 12 Jun 21

Had a great experience today! The repairman was very nice and he explained everything so that I could understand him. I intend to use them for all my air and heating needs.

Harriett Miller

00:04 12 Jun 21

Came on time, was polite and efficient, wore booties in the house. Completed his work and quickly recorded my payment. Would highly recommend.

Nancy Sing Abernathy

21:09 11 Jun 21

Very good service, tec. was. Oustanding

Joseph Champi

17:47 11 Jun 21

Kevin is a best technician, also he is professional!!

Eun Lee

16:59 11 Jun 21

As always, the service man was very professional and found the problem right away. Repaired and had us cooling off quickly.

Thekla Wallisq

16:57 11 Jun 21

The service man was very polite and professional. He called before he came and he worked hard to repair my unit, even though it was an older unit! I was pleased with the service.

Ginger Stegall

14:46 11 Jun 21

I can't say enough good things! From the start with Casey coming out and thoroughly explaining our options to the guys leaving my house after 12 hours of installation, these are the folks you want on your side. They were able to install our new system several days earlier than I was told and to me, that is customer service. This was a major investment into my home and I'm so glad we chose Paschal to do it.

Alyson Austin

01:35 11 Jun 21

I tried to repair my kitchen faucet myself, only to make a bigger mess. Paschal came to the rescue after hours. Larry was awesome and so nice. Thank you thank you thank you!

Stacey McSpadden

23:29 10 Jun 21

Outstanding experience as per usual! Paschal is the place to go for all your HVAC, heating, electrical, and plumbing needs!

Chris

18:06 10 Jun 21

Paschal did a great job putting in our heat and air conditioning. Thanks Tyler and Matt for working so hard to move our unit to a better spot in our attic. Lynn Massey

Lynn Irby Massey

11:22 10 Jun 21

Outstanding service from Dillon. Went way over and beyond effort wise. Outstanding company.

Chris Dagley

20:25 09 Jun 21

Dayton, received 5 stars out of 5 stars. A 5 being the highest !! Very professional and just a great worker !! I hope he is our service provider next time I need servicedThank you!Michelle Elijah

Michelle Elijah

19:09 08 Jun 21

Dillon was very knowledgeable and even wakes me through why the problem happened in the first place. Highly Recommended! Will be using again

Isaac Johnson

17:35 08 Jun 21

Dillon was punctional, friendly, and answered my questions. Great service!

Mike & Kathryn Tucker

14:05 08 Jun 21

Andrew replaced the fan motor on the outdoor unit and cleaned the unit. This required his driving to Springdale to retrieve a replacement motor and then return to Bella Vista. His work ethic and attitude is excellent. Both of these attributes are sorely lacking in a great majority of service providers. Paschal has provided both my heat and air unit and the maintenance on said unit for the past twelve years. That just about says it all.

Lorrie Candler

22:17 07 Jun 21

Bobby Bush is such a easy person to have around. He works efficiently. When he explained any work done or problems, he did so in a way for us to easily understand. He answered any questions and helped us make good decisions.

Sandi Checkett

21:55 07 Jun 21

Kevin Mynatt did an awesome job! He was courteous and very helpful. Answered all my questions, and even watered my plants before he left😊

Loretta Coburn

15:23 07 Jun 21

The technician was very professional and did a great job. I would recommend him to anyone. Fast and efficient.

Robert Evans

11:58 05 Jun 21

Very professional and personable! So glad we decided to go with this company out of the many to choose from.

Paige Lynn

21:43 04 Jun 21

Very professional, he answered all my questions. Gentleman was very knowledgeable and polite. He explained my bill and made sure I was comfortable with the bill. I wouldn’t use any other service !

Mark Price

19:59 04 Jun 21

Very thorough maintenance check performed

P Allgaier

16:42 04 Jun 21

Dennis was great. Fixed my issue quickly and thoroughly. Highly recommend

Chris Nixon

22:22 02 Jun 21

Dayton did a great complete service including sucking out & Clean out water Drip line. Showing computer screen readout and system operation

Ronald Kalter

21:43 02 Jun 21

Brandon was our tech and he was excellent. Thank you for getting our air going again!

Melly Rawks

00:21 30 May 21

Very polite and efficient. Worked to get me a better price.

Bill Burrows

17:50 29 May 21

Brandon was very professional and explained to me in detail what the problems were. We worked out a plan together. He showed pictures of the issues and explained them to me. I was very please with my experience today.

Sara Hight

01:10 29 May 21

6 month Maintenance of HVAC System.

Leanne Ford

22:27 28 May 21

I was very happy to have Gary in my home yesterday. Not only is Gary professional, he’s also very personable! He was thorough in checking all of my equipment and made sure that I knew how to change my filters in between Paschal’s twice yearly visits. Gary did a great job explaining the benefits of yearly service agreements versus just the cleanings, so I signed up for a service agreement. Now I don’t have to worry about having my equipment serviced in the fall! He also spoke highly of Paschal and the other employees working there.That says a lot about a great service tech and I look forward to seeing Gary in the fall. Thank you.

Dedra Gerard

21:13 28 May 21

Kevin was great, sweet, honest. I appreciate someone laying out the facts and giving it to me straight

SkyEffects YT

19:34 28 May 21

Technician came out at 5:40 pm and was there until almost 9 fixing and servicing our system. He was very professional and explained why we needed to do the necessary repairs to get our AC back to functioning.

Shane Poindexter

13:19 27 May 21

Promtness
Friendliness
Fixed the problem

Sue Hess

01:56 27 May 21

I had the service technician named Michael come out to my home and he did a complete maintenance and care on my HVAC system and fixed my issue that I was having. My a/c wasn’t working very well. I called them to get it checked out and they literally came to my home within a few hours! I’d also recommend the maintenance and care plan that they have to offer! It’ll save you a whole lotta money down the stretch!

Eduardo Del Moral

22:24 26 May 21

👍👍👍👍👍 Great service, great service techs!

Charles Jech

17:24 26 May 21

Brandon was very efficient with checking the AC and was very ready to answer my questions. He also shared my contact info with a colleague related to my questions about duct cleaning. I’ve been very satisfied with my contacts with Pascal and plan to continue.

Patricia Turner

16:19 26 May 21

Professional technician, respectful of home, on time. Would recommend!

Lori Kuykendall

15:00 26 May 21

Andrew was very nice and knowledgeable. I will definitely recommend them.

Sherry Hartgrave

23:06 25 May 21

Dillon was absolutely wonderful! He was quick and polite and put us at ease right away. I was so worried this was going to be a big ordeal and it wasn’t. I’d absolutely use Paschal again if needed.

Christine Robertson

21:47 24 May 21

Michael was very nice and fixed my problem with my air. He even explained everything to me where I could understand. I am please with the service.

Tara Pineiro

16:11 24 May 21

Michael was wonderful!! He explained everything he was doing and was able to get our AC unit diagnosed and temporarily working while he ordered some parts!! Thanks so much for taking all the extra time!

Erica Rochelle

15:39 24 May 21

Professional repairman looked at my AC and delivered bad news. My AC 18 yrs old and about done for good.

Susan Kappler

15:03 23 May 21

Excellent service. Ease of getting in touch with a person when scheduling maintenance.

Barbara Frye

01:44 23 May 21

Very professional, friendly and informative in a way you could understand. Called late in day on Tuesday here at 8 am next day. Would recommend.

Linda truluck

23:27 20 May 21

I was very pleased with the professionalism of the technician and the work performed

Lorene Bell

22:55 20 May 21

Joseph from Paschal was prompt, thorough, and very polite. Would definitely go with Paschal again.

Sally Rupert

22:39 20 May 21

Dillon was quick, and gave a clear and concise explanation of the situation.

Robert Carper

21:32 20 May 21

Professional and polite. Explained every step and offered options and advice. Great value.

Sean Briley

16:33 20 May 21

I called them and told them what I needed done, they said no problem. the guy that came out first hooked up my new Outside Unit to the Inside Unit. As soon as it started running there was a problem with the Outside Unit. it was late in the Evening. As soon as Paschal learned there was a problem they sent out Travis Parker a senior Technician. He had the problem figured out very quickly, he handled all the phone calls and paper work to get my Family taken care of. Thanks Again Travis and Paschal

Art Cooper

16:16 20 May 21

Politeness of technicians, honoring appt time. I am very confident with Paschal

Dodie Virta Hall

13:31 20 May 21

Michael was EXCELLENT!! He told us what the problem was and how he fixed it. He explained everything well and approved the process and price with us before installing anything. He was efficient and knowledgeable. He suggested improvements for another time. We signed a maintenance contract today so we can continue the great service. We are so happy we called Paschal.

Terry Gaskins

20:45 19 May 21

Tech was on time and work was completed in the time Tech said it would take. Wore protective shoe covers and face mask each time he came inside.
Job well done
Bill Hickox

William Truman Hickox

17:31 19 May 21

Brandon Griffey was professional, proficient & kind. He is asset to this business.

Donna Barnes

00:30 19 May 21

Kevin was knowledgeable and professional. He was super friendly and was a straight shooter when it came to the maintenance I needed.

Lucas Dille

18:59 18 May 21

Very helpful and professional company.

Kenneth Ramsey

00:31 12 May 21

Technician was very knowledgeable and helpful finding explaining issues and repairing them in a timely manner

Marilee Kernohan Dick

19:40 10 May 21

Had our a/c cleaned by Juan Nunez today! He did a wonderful job. Cleaned out all the dirt, dust and pollen. We should gave a cool summer!
Thanks Juan!

Kathie Cole

21:04 07 May 21

AC maintenance and heating maintenance

Ann Martin

19:17 07 May 21

Paschal saved the day again. I had new tenants moving in and they took care of the AC problem! They’re efficient,professional, patient and personable. I appreciate the fact that they explain everything, give you up front pricing and options for repair or replacement. Thanks Bobby and Kevin! You guys are the absolute best!
Wish I had found Paschal sooner!

Sherry Rae

17:13 07 May 21

Excellent manners and care. David was thorough and a GREAT LISTENER. He wasn't about the sale. He was genuinely interested.

Gail McConnell

15:11 07 May 21

Jacob our technician was very knowledgeable and helpful this evening. He did a great job explaining what he was doing and what we needed. I definitely recommend!

Lizzy Trejo

00:30 07 May 21

They do great work and are always very friendly and helpful! They put in my heat and air in two houses and I’ve been very pleased.

Stan Heater

18:40 04 May 21

Joseph an his helper where both really helpful today. We will definitely call again if we need help and are thinking about setting up the yearly maintenance he talked to us about. highly recommend these guys 5 + stars

Jason Beaver

00:31 04 May 21

Extremely knowledgeable and professional service 😊
Definitely 5 star service!

Deb Hird

21:50 30 Apr 21

Very nice and polite. Took time to make sure I understood the problem and what needed to be done to fix it. Knowledgeable.

Linda Sorrels

19:56 30 Apr 21

Timely, friendly, experienced, professional and equipped to do the inspection and service. I expected a lot from Paschal and they delivered.

Bob Huckleberry

20:18 29 Apr 21

I had a leak and they did a great job finding it and fixing it and always with a smile. If they miss something, they hold their promise to do another opinion. I appreciate all they did. Thanks guys!

Tracey Lynn

17:47 29 Apr 21

Repair man Bobby was very thorough & explained everything he was doing & the reason for repairs that he recommended. He was very nice & considerate.

Sharon Mueller Box

16:35 28 Apr 21

Great company. Paschal has been taking care of all of our needs for 12 years now. Never had an issue, great folks. Thanks!!

Jack Bell

12:13 22 Apr 21

Showed up fast, worked hard and got it done! Kevin was good at what he does!

Amy Johnson

02:06 22 Apr 21

Joseph did an exceptional job. He was on time and very professional. His explanation of any suggestions for repair were easy to understand.

Toni Bell

16:29 21 Apr 21

My Paschal representative was able to explain the problem well and help me understand exactly what was required to get it fixed.

Misty Brewer Wilson

16:20 21 Apr 21

Technician did a very good job explaining very well what he did and what we needed and I would recommend that you said them to our place every time we have an inspection

Terry Cruser

21:46 20 Apr 21

Very knowledgeable technician. Gave great service. Has great people skills.
Would recommend them highly.

Ben Osborne

02:25 20 Apr 21

Fast courteous service. Same day service and i was up and running with no issues.

Adam Hendricks

23:23 19 Apr 21

Service , quality and affordability

Debi Copeland

23:17 19 Apr 21

Friendly service and reasonable prices.

Mark Browning

19:56 19 Apr 21

This was my first time to use Paschal. My technician, Dillon , was wonderful. He was knowledgeable , courteous and appeared trustworthy. This is a reputable company and I recommend them

Pat Clark Thompson

19:28 19 Apr 21

Joseph was very thorough and explained the process to me. He was very pleasant and not pushy and I really appreciate his integrity.

Pam Brooks Sims

13:45 19 Apr 21

Great customer service . Very knowledgeable and customer service based. Great job

Bill Shiohira

20:29 16 Apr 21

Very positive experience. Found a water problem that needs to fixed with new unit. Thoroughly explained options and what he found. Checked into replacement unit bids emailed. Bobby was good deal with. GDD

Gary Duncan

18:10 16 Apr 21

The technician explained things and did a great job.

Janie Jones

21:13 15 Apr 21

We had our hvac system checked yesterday by Paschal, the technician was Juan Nunez. We are very impressed with this company’s service and this technician was excellent. He was courteous, friendly, very knowledgeable, and helpful. We have signed up for bi-annual system checks, and look forward to dealing with this company.

Marymarie Franklin

18:51 15 Apr 21

Juan was very thorough and explained circumstances and needs of system clearly. He was polite and helpful and went the extra mile to explain my wireless thermostat that’s very complex. Discounts were helpful. I’ll continue to use Paschal.

Karen Herzog

17:27 15 Apr 21

Andrew and Dylon were great. Got me up and running quick. Very nice to my little ones running around them. I appreciate it guys!

Eric Cline

00:03 13 Apr 21

Juan Nunez is a knowledgeable & efficient technician who was willing to explain the workings of the AC & furnace making sure I understood the value of the Paschal maintenance program.

Betty Cagle

00:20 10 Apr 21

On time for the service did an excellent job on the service and I am glad we decided to establish a service relationship with Paschal. Not only was the service technician through with the service but he explained everything he was doing. Great job Paschal.

Louis Cox

16:59 09 Apr 21

Very thorough inspection. Service technician arrived when he was supposed to. Problems were explained so that I could understand what was going on with my heating/cooling system.Recommendations were made.

Melba Plyler

21:43 07 Apr 21

My technician was Juan, very courteous and thorough. Explained all he was going to do, took pics to show me what and why he was doing it. He was very knowledgeable and explained so it was easy to understand.

Halsell Savage

20:59 07 Apr 21

Our technician was very polite and knowledgeable. He explained services and gave beneficial recommendations.

Bob Wilson

21:49 05 Apr 21

Technician very friendly and professional. Will use again.

Bill Warren

17:09 05 Apr 21

I always appreciate the quality service we receive from Paschal. The service personnel are friendly and knowledgeable and glad to help. I highly recommend Paschal Heating and Air!

Jim Johnson

19:26 01 Apr 21

The service man/women always does a great job and is very professional....

Robert McKinney

18:56 01 Apr 21

Always excellent service and customer service with Paschal. They are great communicators and I highly recommend them!

Kara Mason

00:13 01 Apr 21

Always dependable and professional in every way.

Rosalind Bloxom Weeks

18:51 30 Mar 21

Paschal always does a great job anytime we have used them for AC/Plumbing etc. Their techs are always very informative and helpful.The only con is even though we have stated several times to have me as the primary contact as I deal with the scheduling etc of all the jobs they’ve done. They still only contact my husband until months have passed then they finally contact me.They’re great at the services they provide, it would be nice if they were great at listening to their customers preferences as well.

Brittany Humphries

15:28 30 Mar 21

With a house full of guest and a sewer back-up, Paschal’s was the ONLY service provider to agree to get to the house the same day! They came out; found and fixed the problem and the cost was nothing as high as we expected!
Both technicians were so polite and considerate and cleaned everything up.
I will use Paschal Plumbing from now on!

Cathy Jo Loy

23:38 29 Mar 21

Professional, polite, maintain safety

Lynda Jack Schulte

20:48 29 Mar 21

Knowable, personable techs

Mary Ann Lee

17:43 29 Mar 21

Tom, was my tech today on time very pleasant and explained Paschal service in good detail.

Pam Willis Calloway

19:17 27 Mar 21

Great customer service! Friendly, fast, and well installed.

Taco bird

17:31 26 Mar 21

Colton was very knowledgeable and courteous. He wore covers over his shoes to keep mud out of my house.

Kevin Murphy

17:15 26 Mar 21

Excellent service as always! I use Paschal for all my home services.

Kris Kimmel

23:16 25 Mar 21

Donald was professional, found a few issues, talked me through them and gave me options.He was on time, efficient and thorough.Appreciate Paschal and Donald.

Mark Larsen

22:41 25 Mar 21

Called to get my AC serviced before the warm weather hit and they came out next day. Seemed very thorough and showed me before and after pictures of all the work he did. He also serviced my heater while he was here. Friendly service and informative.

Amanda Heeren

16:45 25 Mar 21

I needed assistance quickly for electrical concerns. Two assisted us in determining any of the electrical concerns, located the problems and repaired quickly. I was very satisfied with the quality of work and their professionalism.

Nanci Green

22:17 24 Mar 21

We have used Paschal for installing 3 AC & Heating units and have found that they are extremely customer service focused. They are prompt, professional, clean, they care for our home as if it were their own. I recommend them for any issues in your home. We won’t use anyone else.

Roy Covert

15:05 23 Mar 21

HVAC service on older units was informative and effectively done. Recommend Paschal!

Jerry Kincade

22:22 22 Mar 21

Our tech guy was nice, friendly, knew the problem immediately, fixed it, and all in a timely manner!

Whitney Brown

21:29 22 Mar 21

Tommy was my maintenance provider today. He was timely, effective and efficient. He cleaned my unit and made me aware that due to the age of it, it is time for a new one. It’s not the news I wanted as it is a pricey endeavor, but it’s all in the name of home ownership.
I appreciated his help and honesty today.

Amial Iverson

17:18 20 Mar 21

Great service! Don was very professional and efficient. He even went outside the maintenance area to check our problem with the water heater and found a serious blockage of the pipe going to the outside. He was honest and proficient at explaining this to us He observed covid protocol and I would definitely be glad to have pascal and don again.

Janis Siemers

14:31 19 Mar 21

Michael did my maintenance schedule and was impressed how much time he took to make sure in good working condition

Becky Cloe

17:59 16 Mar 21

Heat and air - sure all the other services they have are just as good. Service tech Tommy was outstanding, job well done.

Quent McCall

15:21 16 Mar 21

David was outstanding. He was knowledgeable and very friendly and made the appointment fun.

Chris Ableitner

21:00 10 Mar 21

Great service! Great people! These guys are second to none!

Jimmy Russell

22:08 02 Mar 21

The customer service is awesome! I appreciated how Tommy took the time to explain how heat pumps work and what my options are for the age of my unit. He wanted to make sure I was well informed and answered all my questions. It’s very much appreciated.

Sheila Newman Dearing

20:51 01 Mar 21

Great service. Though with the service.

Martina Brooks

20:41 19 Feb 21

Felix is fast, professional and knowledgeable. He repaired my heatpump in minutes and had it back up and running, which is very nice when it's 5 degrees outside! Thanks Felix!

Gary McClaskey

16:23 19 Feb 21

Best customer service and reasonably priced. Have responded so quickly thru this terrible snow storm.

Leslie Duncan

05:18 19 Feb 21

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People Love Paschal Air, Plumbing & Electric. We're rated 4.9 out of 5.0 based on 1767 customer reviews.

"Their service techs are always professional and knowledgeable. I can’t imagine going anywhere else."

PUGS4LIFE via

"Great customer service during the semi-annual maintenance of my home’s HVAC system."

Ken Harrison via

"Absolutely great service. On time and super quick fix. Would recommend to anyone that has any AC issues."

Jake Poppenger via

"Great service. Came out same day. Fixed the problem. Very professional. I highly recommend."

Ricky Tompkins via

"Very thorough and detailed! I followed the tech around and he was very patient with me and my questions!"

Mike Clark via

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