Jake was very knowledgeable and answered and explained things very well and didn't stop until the job was completed.

Carla C.

1695757352

Luis was very thorough and professional with checking out the unit. He determined that the dual fuel heat pump air handler that uses propane gas was set at 5 psi instead of 7.5 psi. Raise it to the proper psi.

James H.

1695751525

First, thank you to Paschal for getting me in so fast.Second- I cannot say enough positive remarks about Parker!! Polite, timely, efficient, knowledgeable and all around great guy!Paschal, keep him!!

Judy P.

1695750719

James and his helper were fantastic! Great service

Mark P.

1695748411

Today we just had a diagnostic visit. The technician, Trevor, did a wonderful job of explaining any issues he saw and providing me several options to address them. I appreciate his friendliness, thoroughness and professionalism.

Stephanie L.

1695747553

Paschal Called to let me know it was time for my 6 month checkup.Dillon arrived during the scheduled Appt time. He ran through his checks, shared pics of interior of package unit while describing what was what. He was professional and answered the few questions I had.The only critique I have is Paschal's current promotions were either not on their technician's computer system or not everyone had the current up to date info. Not a big deal, just an extra call to verify and correct. Thanks Paschal!

john N.

1695741952

The Technician was very professional and thorough on the task on hand. It was a great customer experience.

Jack O.

1695732427

Thank you to Luis who came out for my regular HVAC maintenance. He was quick and efficient and gave me a suggestion of adding a surge protector to my outside unit which they installed last year.

Ann W.

1695696911

Excellent service from Herbert. He was on time, courteous and very knowledgeable on our system. Paschal has maintained the quality we always received when Walker Heat and AC was a separate company.

Rich C.

1695683735

Yashua was amazing. Very professional, friendly and good job

Maneesh Kumar M.

1695683226

Our technician Trevor was so helpful and honest. He was very upfront about the issues with our broken heat pump and professionally explained the options. Thoroughly examined both indoor and outdoor components of the system, and smiled through the heat. Thank you so much!

Elizabeth E.

1695678632

Had scheduled Paschal to come out to check heating for upcoming seasonal maintenance. Dillon was very professional and knowledgeable. We signed up for the PPP Plus Plan that Dillon had recommended. Paschal has been taking care of our HVAC system for several years and are very satisfied with their techs and their service!

Bill S.

1695676855

Excellent service and walked me through the whole process every step of the way.

Chris B.

1695676581

Bauer was great.

Matthew E.

1695666940

Very knowledgeable technician. Fixed the problem right away.

Larry C.

1695665335

Paschal is a great company. They explained everything that was wrong with our hvac unit and what repairs were needed. They also explained what repairs would be needed in the near future and explained how we could do those ourselves. I would highly recommend them. I requested an appointment around 4pm last night, a Sunday and they were here by noon the next day.

Tony M.

1695663121

Heater and Air check up

Joanne C.

1695652643

Great

Larry Sr Y.

1695567397

Robert did a great job, He ttroubleshot the low propane pressure problem.( I did not have the propane tank all the way open)Great job from Paschal again.

Robert J.

1695564721

I had a great experience with this company! Nick Fedkin was my technician and he was great! Nick was able to make it to our house right away, even on a Saturday afternoon! He was able to swiftly diagnosis the problem and get our AC back up and running. Nick also did a great job talking me through the steps and explaining what the issue was, and what he needed to do in order to resolve the problem. Will use them again for anything needed.

Avery S.

1695517352

Very good and helpful people here. We had damage to our ventilation system due to flooding inside our home. They were quick to come out and take a look along with an estimate for repairs. Joey has been extremely helpful with the estimate and options for our problem. Definitely will recommend these people to anyone with heating and air issues !!!!! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ After note. This company replaced the damaged ducts as well as checked and cleaned our existing hvac system and now it functions so much better than it had before the cleaning. Thank y’all so much for your professionalism and care with our problems we had ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Rob M.

1695516403

Good service

Dwayne G.

1695511044

Excellent review of my home system today. Thanks to my tech he has prevented a possible challenge In the near future. Great preventive maintenance today.

Jeff M.

1695502151

Michael Byrd was on time, kept me informed and fixed all my issues plus some I didn’t know about.

Judy B.

1695488167

I loved my technician today! He was on time, called before he came. He was friendly to me and my dogs! He even gave me tips on how to talk to the people that will come to my house to do the inspection before I sell! Great experience!! Thank you so much!!

Ashley S.

1695481700

Polite, professional, knowledgeable, skilled. Dillon took the time to listen, and after a couple of troubleshooting checks he went straight to the issue. Condition resolved.

Robert M.

1695473280

Luis was awesome! Very personable and professional. He explained everything he was doing to me and had great recommendations.

Lindsay C.

1695414186

Justin did a great job and came out on short notice. Problem solved!

Brian L.

1695412386

Very good customer service

Suzanne H.

1695407531

I love Paschal! They are always helpful and honest. Trevor was courteous and very interested in giving me a quote on duct cleaning. Trevor was very knowledgeable and gave us a fair and accurate quote!I always call Pascal first and trust them for GREAT service everytime.

Ellen F.

1695406385

Joseph did a great job. Very efficient, polite, professional and knowledgeable.

Kate L.

1695401080

Forgot to have him check Cummins standby generator

Gregory G. G.

1695400710

I appreciate the communication & responsiveness of Paschal Air, plumbing, & Electric. We were very pleased with our service we received today...fast, efficient, professional. Thank you!

Dijana S.

1695398455

Trevor was awesome. He was very knowledgeable and was able to explain the needed repairs. Trevor had a great customer service approach as well and kept us informed thru the afternoon.

Wayland B.

1695397164

Quickly diagnosed our leak and repaired it at a good value.

Keith H.

1695395618

Courteous, professional and knowledgable. I highly recommend this company.

Deborah S.

1695394086

Pleasant, thorough, good value

Donald C.

1695393959

I appreciate their professionalism, honesty, and great advice!

Teri W.

1695391733

Service technician did excellent job. Professional and friendly.

William G.

1695391671

Marquis was professional and answered our questions. I highly recommend Marquis and Paschal Air.

Penelope W.

1695343486

Dillion went above and beyond. He went and picked up a part so he could fix our A/C and we would not have to wait

Bonnie K.

1695334625

Professional and fast

Conni M.

1695332352

Received excellent same day service with an experienced technician. Friendly, fast and affordable. Will definitely recommend to family and friends.

April C.

1695321162

Thus has been a great experience at all levels. From quote thru complete HVAC removal and new installation in a complete remodel and subsequent service. Every employee I’ve spoken with at each level has been courteous, knowledgeable and helpful. The entire company has been a pleasure to work with.Recommend them to anyone without a second thought. A CLASS operation top to bottom.

David R.

1695319598

Bryce gave me good information. He came when expected and provided good service.

Phyllis B.

1695308221

Rick Lawson did an amazing, clean, and super professional job on my project!!I would recommend Paschal, and especially Rick Lawson to any home or business owner!

James H.

1695303370

The service technician was very thorough, knowledgeable, and courteous!

Nicholas K.

1695238929

Paschal, formerly Walker AC, always takes care of me. Maintenance promotions, service calls, and support when I need it. I always rely on Paschal!

Tagsin T.

1695236674

Diagnostics and future parts replacement

Patrick L.

1695233827

Logan was very professional and quick. Highly recommended.

Neal T.

1695223904

Luis was very informative and professional in explaining details.

Dalen R.

1695223035

Michael was awesome - professional and personable!

Rich M.

1695160992

Always do a good job and informative of what was found and/or checked. Friendly, respectful, and professional.

Ann D.

1695152786

Jacob was a true professional

Wayne H.

1695151299

Herbert was very knowledgeable and extremely nice. I hope I get him on my next service call.

Tarsha H.

1695144455

Shilo was very informative about my system and how to maintain it. All of the Larson employees I have encountered have been very valuable assets of this company. Thank you to you all.

Jennifer W.

1695135048

Drew rocked, and fixed my problem!

Drew S.

1695072754

I am very satisfied with the service work that was done on our units. Jonathan is a courteous and knowledgeable technician.

Stephanie B.

1695072229

Easy to work with, they go through different options available, nice install crew

Jody T.

1695058187

Paschal went above and beyond to ensure our complete satisfaction. I trust them completely and would not call anyone else.

John K.

1694881814

We used Paschal for installing our home EV charger. Scheduling is very responsive and texts, which is convenient when you’re in the middle of the workday and can’t answer the phone. Prices were better than the other quotes we received and the estimate was clear, easy to understand, and didn’t change at final invoice. Our electrician Devon was fantastic. He answered all our questions, listened to our thoughts about placement, and was very conscientious, professional and confirmed we were 100% satisfied and everything was working as expected. Devon also had great things to say about Paschal as an employee and how much he enjoyed working for them. I like to hear when employees are happy too. Thank you, Paschal!

Julie D.

1694872912

HVAC tech Yasua was awesome and very detailed. Will keep them for future service.

Angelo C.

1694820572

Cameron helped us out servicing our air cond. and it's old but still perking along. Danny came out and gave us very good solutions to our problem if our unit quit on us. Thanks ya"ll.

Beau C.

1694814080

Trevor is a great guy. Took all the time we needed to get the system working properly and helped us understand everything!!

Don T.

1694803101

Larson Heating & Air --Easy 5 stars.Heard about Larson via a commercial on tv.Service provided: Heating and Cooling troubleshoot/install.Patrick (office): Did an excellent job at getting us on the schedule and sending Josh out to troubleshoot.Josh did an excellent job at explaining the issues our systems were having and our options.We decided on replacing our 18+ year old systems. Larson team was extremely professional, responsive, on time, and knowledgeable. We really like that they sent out text messages with who would be onsite.For the install: Caleb, Gabe, and Dustin arrived on time. These guys quickly got to work removing the old systems (Furnace: A/C Unit) replacing with new systems. Along the way these guys gave updates. Site was kept clean. Site looked better after they left with the new a/c system in place--- great work.When it rains it pours, few days later we were on the phone with Patrick. This time our 18+year old water heater wasn't responding. Patrick got us on the schedule for the next day to troubleshoot.Josh sent out a text before arriving. Josh arrived. Spent time troubleshooting the aged hot water heater. Then proceeded to provide us with options: Being the water heater was aged. We opted to get a new system.For Install: Caleb, Tony, Dustin sent out a text with estimated arrive time. The team arrived on time, was extremely professional, and provided great quality service. Once again the guys kept us informed. And the water heater looks better than before-- excellent detail. The piping going into the system is professional looking. The duct work for the water heater has been thoroughly cleaned. Thank you!We have also had the opportunity to work with Miranda and Kirk. Both of these individuals have been extremely helpful, friendly, and understanding for the installs.We look forward to continuing business with Larson Heating & Air. Give Larson a call. Great team! Thank you for the outstanding customer service.

Justin

1694770450

I have had this system for five years and Paschal been with me from day one.Wouldnt use anyone else

Wendell M.

1694703913

I called as a new customer to schedule an annual maintenance, and they were able to fit me in the same day. Matt was very knowledgeable and polite, and as a single woman I never once felt he was trying to bully me into service or product I didn’t need. He was very straight with me and took time to explain his reasoning. Very positive experience.

Michelle B.

1694635975

********Excellent Company Period**********We have had experiences with several Pachal employees over the last year! We got a new Water Heater installed, new AC Unit, P(inside/out) plumbing repair on tub faucet, new electrical panel and heater hooked up, the list to goes on and on. Today, 7/26/23, AUSTIN was at our house in Lavaca, in the heat, replacing our our electrical panel and hooking up the heater. He had to wait ALL DAY for the inspector who did come by, and for OGE to turn the electricity back on!! He was here from 8am to close to 7 or 730pm. The whole time, he was incredibly friendly, professional, and genuine. I would have been so irritated, he was never!! I even got a call from his boss, David, to apologize about the long wait that was NOT Paschal's fault by the way, but David felt the need to explain what the issue was. If OGE was not going to turn our electricity back on, Paschal was going to pay for a hotel room that accepted our 3 fur-babies. Austin didn't complain one bit! His boss, David, was also very nice and said he would help in any way. Austin is a bada$$ and did an excellent job!!! Dillion Black went over all options. He was very nice. Seth and Yael installed our new AC unit like pros. We, Corbin, and Dustin helped with some plumbing issues! We upgraded so many things and have had several employees for each service. Wonderful company, professional, and reputable. . They helped us by assessing a horribly install unit that was barely 2 years old. I had paid 1000's of dollars for nothing. The cost to fix the unit, would have been the same as getting a new unit. So, we decided to finance a new unit through Paschal.. It's so amazing. Our house is so cool and stays cool even when the air is off!! Love love love this company!!!

Jennifer O.

1694563527

Justin did a great job! Quality work and very friendly!

Drew C.

1694547919

Very nice technician and fast repair

Leon B.

1694539441

Jonathan was excellent. He answered all my questions and explained the yearly program, which my wife and I will review. Thank you a job well done.

Richard D.

1694452050

Arrived fast and solved the issue fast. Amazing Service!

Noah D.

1694441748

Very good experience

Angelena Rose S.

1694371343

We always get the best treatment with the staff at Paschal! Very pleased.

Misty L.

1694132869

Shiloh got our air up and running in no time. He gave us some great advice and really took great care of us! Love the customer care this company provides. Thank you!

Ashlan F.

1694122067

Justin was thorough and professional throughout the entire plumbing inspection process. I would highly recommend him and Larson!

Shela L.

1694118012

cody was the employee who saved my neglected air conditioner. he was very empathetic and non-judgmental when he saw the state of my unit. as a first time homeowner there is a lot to learn and he helped me so much! he was patient and kind. he gave me advice and overall took care of my house! thank you! also they’re ere able to schedule same day to fix my unit, which was a lifesaver

Christina De J.

1694056211

I had a new HVAC unit installed in our attic. CHRISTOPHER "CHRIS" KESINGER and ISMAEL PIVARAL and one other helper. I didn't catch his name. They did an awesome job. Far better than the competition prices. Left the area cleaner than it was before the work started. Definitely using them again for future projects.

Daniel P.

1694041973

Very quick, professional, and friendly! Westin was great!

Reyn D.

1694027164

I had the best experience today!!! Nicholas was great

Alicia J.

1693961016

Very nice tech

Tony R.

1693926065

Cody was very helpful and professional. I appreciate that he took the time to explain what was going on. Thank you!

Mary W.

1693923685

This company is great to work with. All employees are professional and very pleasant to speak with! Travis was punctual and got our unit running perfect again!

Robin B.

1693923505

Our technician Travis came out to look at our AC over a holiday weekend. He was very professional and knowledgeable about what was going on with our AC. He got it up and running in less than 30mins. He even gave us some recommendations that we can do ourselves to help with maintenance. From start to finish, Larson set up the appointment and had it up and running within an hour. Very impressed with their customer service and timeliness of them getting out here. Highly recommend their services.

Leticia W.

1693774821

Travis did a great job. He was professional and polite. He fixed our unit quickly. I recommend Larson. They are prompt! There prices are reasonable too.

Albezza Cantu T.

1693765060

Great communication from the time I called to report an AC issue to the time the technician had the repair completed. I knew what the technician looked like and his name before he arrived. Very pleased with the service!

Kimberly F.

1693451523

They really helped me line things up with leak detection and service. Very good people. Highly recommended.

Dave W.

1693445345

Thank you for your prompt response and professional work.Honest in diagnosis and very polite.I will be using this company for my future issues

cbt1967

1693315769

Caleb serviced my 20 year old ac that's working fine and assured me there is nothing wrong with it. He was punctual, knowledgeable and efficient. I also got a quote on replacing my system by Joe and he was also very helpful and knowledgeable. Joe did not try to pressure me into buying anything and provided several options for me to consider. I will definitely use Paschal when it comes time to replace my unit.

Thomas O.

1693150298

All went very well!

Bill M.

1693096386

Excellent service.

Bobby R

1693082455

Had a minor repair done to my heating unit and air conditioning unit Gabe and his crew did an amazing job as always extremely professional and on time. Miranda also very professional when calling for service and responsive and getting people here and letting me know when they are coming they are more than five stars

James M.

1692981840

Great service and employees

Becky H.

1692974723

Really liked our technician. He knew exactly what our problem was and fixed it. We signed up for the seasonal service twice a year - I believe our unit will last longer and it will give us peace of mind too!

Cindy M.

1692919347

Cody is so knowledgeable and helpful! This was the second time he has worked on my AC unit. No nonsense company, very accommodating, responsive...the whole nine yards! What started with an awful home warranty experience at the beginning of the day, ended with Cody helping me out and fixing the issue. I can't say enough about this company! Also, Patrick and Miranda are awesome as well! Thank you team!!!

Katrina S.

1692906689

My new gas stove is in and I love it! Thank you!

Nancy C.

1692839293

Robert was great

Carlos M.

1692838156

Our technician Nic went above and beyond! He explained things to me in detail for me to understand as a first time homeowner. I would go with this company again!

Amber H.

1692835410

Easy process and not a long wait. Got everything taken care of quickly

john E.

1692812615

My technician was very thorough and efficient. He was able to check on the units warranty and discuss the issues with it and fix the issue. I would highly recommend John Hambleton and Paschel to repair anyone hvac system.

Melissa B.

1692811505

The service tech did an excellent job taking care of our needs and we would recommend you all in the future.

james F.

1692808199

Their service was top notch and affordable. They quickly took care of our situation and got our ac pumping cold air again on a 100 degree day. Thank you very much.

Matthew M.

1692666135

Dillon was on time and very professional. Did a great job getting our AC working again.

Steve R.

1692649966

Very kind and professional people, answering the phone and the service technician. Questions were answered and tips given to help keep the drain line clear which was clogged.

Peggy W.

1692645972

Very knowledgeable and quick service.

Don B.

1692576941

We received same day service when our air conditioner quit on a day the temperature was in the high 90’s. Brad was very professional and obviously knew his stuff. He took time to explain everything to us.

Deborah I.

1692537293

They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one

Bri L.

1692480462

1-First we needed a professional to come out as soon as possible, which ended in up being the next day. Wow!We had Paschal come to perform the semi annual maintenance. We were not sure if there was an issue but we noticed that sometimes the A/ C would stop working and needed to be turned off and back on to reset it. The professional found the cause and replaced the part immediately. The house cools off faster and now runs more efficiently.We also took out their Plus Maintenance Plan. It’s already saved us money If you maintain your Heating and Air Conditioning, like us, due to the age of our equipment, This is only a few dollars more with perksThank you for a job well done and professional2-we had to call them again about a different issue, The fan was not working. Bryce fixed 2 issues, we didn’t know 2 things failed. He’s bright, professional and very courteous. He also knew what he was doing. Thank you Bryce

Denise and David S.

1692463508

all I can say is Kameron, who services Hot Springs Village, is an awesome person. He was very helpful to me during my time of stress. whatever Paschal is paying him isn't enough. They better hold on to this guy as long as they can. Great Job Kameron and thank you very much for your help and professionalism.

Brad H.

1692382330

We chose larson to replace our system and are extremely happy with the results. They gave us a fair price and their work was excellent.

david D.

1692363475

Jerry was professional and polite. He explained what was going on with our ductwork. He found an unrelated issue as well.

Barbara B.

1692283961

The installers were excellent, and very helpful, polite, and very knowledgeable.

Ron D.

1692218786

Grea ex with you great friendly service

Mark S.

1692212700

Technician (Jerry) was very informative and did a great job explaining everything he did and ways to help prevent future issues with the system.

Daniel B.

1692138774

Caleb came to our house on Saturday and was amazing! He was extremely helpful and was able to get our house working with A/C in no time flat.Matthew B

Rebecca M.

1692049720

Great Company. I literally got the run around for a year from another company.Got tired of waiting called Pascal. They came out fixed a wiring issue the other company caused Ordered my damper control and had it in and replaced in a month.Only took a month because they had to wait for the part which is 100% understandable.I won't call another heating and air company again except them!!!

Michael G.

1691801146

Great service, professional and courteous.. felt like family taking care of us

Angela S.

1691690468

Of course our AC went out during a record setting heat wave, but Sandy was here within an hour of calling and immediately figured out our issue and fixed it. We are so grateful!

Courtney B.

1691250211

Wonderful tech, knowledgeable, professional, on time, helpful and insightful and courteous.Update, called them out for another service this year 2023 and they continued to provide without fail in a timely manner and with wonderful customer service!

Jeremy B.

1690743376

Genuinely very happy I chose this company. Amazing customer service from the technician Cody and overall great service. Will never use anyone else

Trishanna E.

1690565534

Herbert B. was friendly and professional. The quality of his work was excellent!

Angela Mackey H.

1689291668

Working with Mrs Anita Ephraim was one of the best experiences I’ve had when doing forex trading. Mrs Anita Ephraim is very professional and easy to get a hold of. With her extensive knowledge in the industry she was able to answer every question we had throughout the trading process. Investing $1,000 and getting $12,000 profit return within a space of 1 weeks was amazing for me and am glad Mrs Anita Ephraim was there to help us achieve our goal. There is few people in the industry that genuinely care and look out for the clients best interest and I’m glad we had a chance to work with one of them, thank you Mrs Anita Ephraim. You can contact her Email: anitaephraim44@gmail.com
WhatsApp: +1 224 208 8320

Nkose N.

1689268449

so far so good every thing seems to be be working. installer said said something would have to be fixed by them in the next day or two. we'll see

Newt S.

1689200946

My first experience with Paschal HVAC was that they were good at what they did, but very overpriced. My next experiences with their plumbing technicians were different. Michael, Eddie, and Dustin were very prompt, very good at what they did, and gave me a very decent price. I think I am becoming a fan of Paschal thanks to their courteous and knowledgeable technicians.

Judy S.

1688758706

My AC technician, Mo, did an excellent job troubleshooting my AC. He was professional and very efficient.

Keely K.

1688688405

Same day service and great communication when getting my hot water heater worked on. David did a great job and was very friendly. Would highly recommend.

Chuck C.

1688580940

Very professional. Serviceman is above and beyond!

Don A.

1687921380

Technician was great and friendly. He put in new fan and motor at a great price. We will be using paschal in the future if we need them.

Catherine T.

1687387497

We built a new home in Colleyville, TX and have been using the builder HVAC contractor who installed our units. I have not been happy with them so I called Paschal to check our units this summer because we had used them before in our previous home and was very happy with them. I’m so glad I did because they are thorough, on time, reasonably priced and honest! The honesty aspect is the most important to me! I would recommend them to the whole world but I might have trouble getting them back again because they would be so busy!!

Joanne S.

1687282771

Cody was great thank you for being to prompted

Cathy D.

1687202787

James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!Special thanks to this great man.Thanks again Mr. James.

The Teacher Z.

1687201726

They just replaced my entire HVAC and did a great job and didn’t leave any mess behind! We have cold air too! Great guys did great work! Thank you!

Jessica P.

1687031226

Great customer service, supervisors were great

Mason W.

1686974411

My Mom had to get a water heater. Everyone there was very friendly and professional. They always kept you in the loop. Great company. Whatever your needs are they're the best!

Arlinda C.

1686064783

High quality, good price, professional, top notch.

Mike T.

1685761685

Professional and efficient.

Denise H.

1684344873

I had the pleasure of watching Zack and Riley install my new water heater this morning. They were both efficient and friendly. I am very pleased with their service. I attempted to rate them at the link provided in a text I received from Paschal, but received errors and was not able to provide a rating. I give them both 5 Stars 🌟🌟🌟🌟🌟!

Darrin R.

1684344481

We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.

Rich C.

1682706452

Honestly, I am unbelievably impressed with the service and experience I had with Paschal Air. We just bought a new home, and unfortunately our AC unit stopped working the week we moved in.. terrible luck. So, we called Paschall Air to come out and repair our system.Through that repair process, the technician unfortunately made a wiring mistake that caused our compressor to fail and require replacement. I called and let them know as soon as we discovered the miswire, and I was obviously very nervous that it was going to be a long drawn out process/fight to have our AC fixed and that it would end up costing us thousands of dollars out of pocket.BUT instead of the nightmarish situation it could have been, it was an unbelievably easy and simple process. They reviewed the information on their end and immediately confirmed that they had in fact made the mistake and accepted full responsibility. They then came out SAME DAY to replace our entire unit at no cost to us. Not only did they replace the unit, but they actually replaced it with a better unit than what we had before.We’re all human and we all make mistakes, but the important thing is how you handle those mistakes. I certainly feel that Paschal Air handled their mistake in the best way possible which was such a massive relief for us. They’ve definitely earned our loyalty and trust as customers.Melanie in the office was super polite and helpful every time I spoke with her. Caleb was professional, empathetic, honest, and apologetic when he called me back to respond about the mistake that was made.The technician that made the original mistake also came back to correct it. Everyone makes mistakes sometimes, and this was so minuscule in the grand scheme of things. The technician was so nice to work with, and I still wholeheartedly trust him to do repairs and maintenance for us in the future.Really, thank y’all so much for how you handled this situation. We look forward to working with you for many years to come.

Leeza C.

1682040277

I recommend using Paschal heat & air! Doug & John were very punctual, worked rather quietly at a constant steady pace but not hurriedly or sloppy & had a complete new units inside & out & some duct reworking on my old house. They were both very professional. I really wish I had found them years ago but glad I was blessed to have found them now. My old house really needed this & I was dreading that whole process but Paschal made it simple & stress free on myself & my family. Within one week of calling I have a new & healthier air system that not only heats & cools but purifies the air. My home already smells clean & my allergy symptoms have almost vanished. I Thank God for this blessing that is Paschal Heat & Air!

David Edward S.

1682035054

Excellent Tesla Wall Connector installation by Michael and Garey. I can't believe how fast these guys completed the installation. First class work!

David H.

1681850605

I cannot say enough wonderful things about Larson. While the prospect of a full HVAC install was daunting they worked with us to find what would work best for our home and our budget from start to finish. Cody helped us select the right products and was so friendly and knowledgeable. Caleb and Gabe were the installers and arrived right on time and did a phenomenal job of completing everything in a timely manner and walking us through everything they did for the installation. Kirk was awesome as well helping us finalize the set up of our smart thermostat and even made an extra trip out to our home to ensure all was working as it should. You guys are the best!!!! Thank you so much!

molly O.

1680795109

Had a new heat pump unit installed. The installer's were very professional and courteous. The communication is top notch. Would highly recommend.

bryon K.

1678894352

Super great service and very politeThank you

Jose Luis H.

1676976545

We had Ya'll out to diag. our furnace. It went out during the recent ice storm. Response was quick, the repair had us comfortable and warm! And we WILL use you again!

Peggy H.

1675803020

I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days, I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Sandra Email or WhatsApp if you are having difficulties in investing on forex/stock trading.
Email: sandrabilly500@gmail.com
WhatsApp +1 (512) 893-1587

Itumeleng Ferman T.

1675381979

We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!

L C.

1675368690

Was extremely polite and professional. Informant about my system.

Billy R.

1675322545

Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.

Barbara M.

1675298489

I recommend

G W

1675202746

Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.

Vicki J.

1675197988

Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!

Todd D.

1675112732

Tremendous job. Customer service was way above par. Bobby diagnosed my problem and had me going in no time. I called them because of all the great reviews. Now I see why they get great reviews. Can’t recommend Paschal enough.

Nathan J. R.

1675093784

Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.

Sharon H.

1675053338

Excellent service and repaired my leaking faucet in record time.

janet G.

1674864952

Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!

Ashley and Riley H.

1674852446

Great young man.

Michael W.

1674847282

Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.

Ndhdhs

1674781086

Always great service and professional service people. A+

Roberta G.

1674772831

Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.

Sharon H.

1674750506

Replaced our air scrubber bulb

William C.

1674599702

Zack and Riley replaced Hot Water Heater. They did an amazing job.

Patsy E.

1674578236

Couldn't be more pleased. The lady that made the appointment was polite and knowledgeable and the two young men actually showed up an hour early. They got immediately to fixing the issue and were finished in about an hour. The cost of therepair was exactly what was quoted. Not only were they professional and quick, they were also very polite and professional. Will definitely call again if needed.

Hedon J.

1674576732

Fast and courteous and explain what he was doing.

Shandra B.

1674518864

Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.

Ken K.

1674493992

Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.

Chris M.

1674479546

Arrived on time. Reviewed and explained things. Very professional. I would recommend.

Rob R.

1674321618

Great job. Thanks

Michael F.

1674256802

Travis was amazing!! 5 star services

Justin Somermeyer (.

1674239516

This company did an amazing job. I have no complaints. They were professional and kind. They set up everything. The guy even took his time cutting the edges for the intake to ensure it was perfect. They checked everything twice before they left. They made sure the intake was flat enough to accommodate a walker, which I especially appreciate. I would absolutely call this company again. They took a very big and scary cost and walked me through it step by step.

Adara W.

1674166365

All Good

Robert J S.

1674004092

Wes was very professional and knew what he was doing when it came to repairing my heating system.

Bryan D.

1673994284

My furnace went out at night. The next day was a much colder day! I called Larson first thing in one morning and they were at my house and fixed my furnace before noon!!! Excellent service!

Molly T.

1673550957

Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.

Jamie M.

1673137648

Caleb was on time, professional and did quality work. He answered all my questions.

Terry O.

1672358350

Prompt, professional service! Thank you,

Mark T.

1672261280

On the same day as the deep freeze hit Texas, I found out my sister in Azle had no heat. I live out of state so checked yelp and Google, chose Straight Shooter for all the 5 star reviews. I couldn't wait to leave them another one!I called and spoke with Donna who is the kindest person, so helpful and scheduled my sister for same day with no emergency upcharge! She even offered to take her a space heater to use while she waited for the technician. Such an angel!Luke came to check out the unit and was so knowledgeable, professional and friendly. Found the immediate problem and gave us some options on prices and timing. He was very thorough in his inspection and recommendations for maintenance and proper use instructions. It was after 10pm when he left my sisters house, warm and cozy.Donna and Luke at Straight Shooter saved the day, and the winter for my sister! We just can't thank them enough for the absolute best experience we could have hoped for. They are the best, and the only one we'll ever call now. Thank you - Thank you!

Bev B.

1671773779

Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍

Don S.

1671759068

Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.

Tom D.

1671633760

I fund my trading account all by myself and give her the access to manage my trading account and I made withdrawals of $11,550 in a week, please i am very happy to introduce all friends and family to invest for themselves and their family.
Instead of looking for other evil ways to make money or to increase there worth in life thanks😊😊
her contacts 👇👇
Email: stellamorris1920@gmail.com
WhatsApp: +1(707) 593-6134
She is very trustworthy and reliable

Elesha M.

1670546255

tech was very knowledgeable, very professional ,,all work done in a timely manner

Chris Y.

1669762601

The employees are highly trained and very knowledgeable about what they do.We have requested Jonathan to do our heat and cooling maintenance on our unit the last few times we have needed service he is very knowledgeable and polite alwayable to answer our questions and great customer representative.
THANK YOU FOR ALL YOU DO.

Roger T.

1669242342

Their people are always polite and do the job in a quick and efficient manner. Once they are done, they make sure they have everything put back properly and is all cleaned up. This visit we had Kevin and he made a recommendation for an addition to our furnace that will help keep all of the dust from out shop out of the furnace and thus out of the house. He had the equipment on his truck to install the recommendation and had it completed in less than an hour. That is what I call customer service.

Steve D.

1669127780

I used Straight Shooter for my heating repair and received top notch service. Luke was very helpful and professional and I am pleased with the repair.

Linda Linda K

1668881306

I was amazed with the customer service and quality of workmanship I received. I thought I could get by with just a space heater well, after 2 days I called Straight Shooter Ac and had a complete HVAC system in my house and couldn't be more delighted!!

Helen B.

1668616415

Austin just left here after doing a fantastic job. He was very patient and understanding and I really appreciate that.

He had us up and running again in no time, and explained things to Mom and I.

He had an all around great attitude and personality, especially for a Saturday morning.

If only we could have talked him into staying and doing the backlog of dishes. He said something about other calls ....excuses, excuses 😁

Thank you Austin and Paschal!

Theresa R.

1666454797

Repairman Jared came to get our heat going today. He was very professional and so nice. He made quick friends with my dog and got us fixed up in no time. Thanks Jared for your good work!

Barbara Murdaugh S.

1666212128

Service is awesome great service and very prompt when you need it

Laura Marie T.

1666039338

Very professional and informative about the work they were preforming

Gary D.

1665436212

Lance was very thorough in explaining what we needed, Brent and Chris was very professional at installing. very happy with the work done.

Jeff R.

1665155463

We give 5 stars. This company was very professional at their job, Lance, Brent, and Chris, they were very polite and explained everything very well and we recommend this company to install your equipment.

Shirley C.

1665148839

Alfonso was very thorough and explained everything he did. Definitely recommend them.

Susan D.

1665085981

They are on time. They are professional. Well manner and they clean up when done. I am so glad I chose them and would always use this company.

Ann J.

1664812303

Also checked my AC. Great service and very knowledgeable.

Susan E.

1664584475

Very nice, efficient and helpful!! Explained everything to us and did the job well. I’ll definitely be calling them to come back for my next service

Suzanne H.

1664313577

I have used Paschal for all of my HVAC needs for over ten years. I have always been impressed with their employees’ professionalism and curtesy to their clients. I highly recommend Paschal.

Lisa O.

1664049832

Alfonso was the technician at our home today, and he was very pleasant and thorough in his communication. He explained all that he was going to work on, and when he was finished he told me everything he accomplished. He made me feel very secure in what was done today!!

Leroy B.

1663879884

Ivan was at my home in Carthage today. He did a fantastic job, and he was very knowledgeable during the service call. This was a follow-up to a new system installation that was performed in June. I have been very satisfied with their professional staff.

Gary van M.

1663720214

Great guy and did great job

Ralph S.

1663708417

Logan serviced our system today and did a fabulous job. He was courteous, professional, and we are completely satisfied. I highly recommend Paschal!

Dan N.

1663261028

Customer service was absolutely amazing. Benjamin F. provided not only quality, but higher level expertise that we couldn’t find anywhere else.

Ruth B.

1663177768

Alfonso was very professional and a great help. He answered our question with courtesy and kindness.

Kent M.

1663083878

Did professional service, in an expeditious manner

Jackie H.

1662755371

the tech was very nice and highly traied

Michael B.

1662563236

Prompt, professional.

Clyde M.

1662560652

Juan was super knowledgeable and helpful. He was able to get my a/c back up and running in no time! Would definitely recommend!

Meghan B.

1662420095

Five stars. Had an issue finding a OEM part. None in the United States and one to three month lead time.Bethany was instrumental in working with the manufacture to come up with a solution. It wasn’t easy but she got it done. Once the solution was finalized The work was completed the next day.

Bruce B.

1661972231

Good company. Been using them for many years. Reliable, responsive and trust worthy.

Barbara S.

1661956480

good quality service very prompt

Jim H.

1661878492

professionalism, expertise.

Patrick T.

1661531753

Pedro was wonderful. He and his partner fixed everything even tho dispatch DID NOT inform him of ALL the things that needed to be done!!!!!

Jean U.

1661530867

Martin was very professional, discovered a problem doing the seasonal inspection and was able to make a repair immediately. Impressive.

Donald B.

1661480759

Timely, knowledgeable, professional, pleasant.

Craig L.

1661289822

Very efficient and professional service

Hank T.

1661266502

Ours was not an emergency outage, but they still responded with in 3 business days. Very professional; explained what they were doing, and why. Won’t hesitate to call them again.

Paul C.

1661206295

Very professional and efficient. I called in the afternoon at about 2:30 and they had my A/C cooling again and gone by 4:30.! VERY impressed with the service! Thank you for the great service which is very unusual these days. Will definitely call again when needed!

Teresa C.

1661204526

These people are the best

Chabriel P.

1661201604

The technician, Andrew was most courteous and professional in his diagnosis of my geothermal problem today. He was thorough timely and precise. His explanation of the assessment was such that I could easily understand him and feel very comfortable deciding what the next logical step was going to be. I had a totally exceptional experience today in dealing with an issue that is difficult for the average homeowner to understand. He was honest and his candor was genuine and very much appreciated .

Thank you so much Andrew!

Pam M.

1661015769

I had a complete HVAC system replaced in January, system was spec'd out by Daniel and Trey. We have had nothing but problems since install from not heating, to system configuration issues, and now not cooling. Technicians have been out more than a dozen times, still have a very expensive fan that moves warm air around the house during the summer heat. Not to mention our electric bill going over $400 to keep our house around 80 degrees. I have been battling these problems for 8 months now, and continue to get the run around every time I call, or when a technician comes out to the house.
Now 1 month later, and still no resolution to our problems. I keep being told that this manager or that manager will call me, and the calls never come. This has been a nightmare experience.

Shawn M.

1660312469

For starters thank you Walker air to your service technician. Technician arrived in the time frame agreed upon. Friendly, inviting, informative professional. I would highly recommend there service!

Clifton B.

1660149948

The technician, Alfonso, was polite and efficient and seemed competent. He made the necessary repair and cleaned the outside unit in about 30 minutes. Very pleased.

Tom B.

1659978285

Ian came out and quoted me for a full system replacement after being without AC for 3.5 days. He was thorough & fair. I didn't feel like it was just a sales pitch like I did with the other companies that had come out. He had me on the schedule the very next day. The crew was out early & spent all day getting my new system installed. They worked hard in a very hot house & attic that is upstairs! They got me up & running & I am now in a comfortable, cooled home! I am very pleased from start to finish. I will use Walker Air-Plumbing-Electric for all my needs!

Tami A.

1659546345

They are a great company to deal with. They do exactly every think they said they would. Everything works perfect . I had a new heat and air unit installed.

Ron G.

1659535469

Reasonable price Good people to work with

Bob Dee B.

1659023109

Excellent service delivered by Johnathan Dukeman today! We are enjoying the cool air now! Thank you!

Becky Fogarty C.

1658593160

If I could give Walker less than 1 star I would. I had and entire brand new A/C unit installed 7/2020 ( Should've went with Willard) and have had soooo many issues but this last issue was it. After multiple service calls within the last few weeks finally found out that I have an evaporator coil leak which the part is covered by the manufacturer but I have to pay for the labor over $1900.00. As a consumer this sounds ridiculous....after paying 10k for a new unit less than 2 years ago. The part is faulty by the manufacturer and all Walker would say well you only had 1 year labor warranty. Their responses was soooo generic and robotic. This is a WARNING ⚠️ DO NOT use their service. Since they've been bought out the service is HORRIBLE. You measure a Company's service by how they resolve the issues outside normal everyday problems. I have multiple properties that use Walker not anymore. I'm going to post and warn consumers on every platform about their terrible service!

Shameka W.

1658498518

We wanted to give a HUGE Thank you to our technician Jonathan that came out after hours to get our A/C up and running. He was professional, knowledgeable and we highly recommend him ‼️

Tracy Cook M.

1657968049

July 3rd I called because my air conditioner quit. I couldn’t get anyone to respond. I called Lyerla and wow..they came right out and in a very short time they came out and fixed it. Very professional and explained what had to be done. I highly recommend this company. Will use them again. Thanks 😊

Pat Jennison D.

1657556752

Very knowledgeable about my system. Completed repairs quickly. Very satisfied with service.

Sandra A M.

1656695086

Today I contacted Straight Shooter to check on our A/C units because they aren’t working well. Michael was at our house within a couple of hours. He was very helpful, knowledgeable, and professional. He has been in the industry for 20 years. When Michael was finished with his assessment we met with Patti to go over options and pricing. She was very kind, personable, and knowledgeable. We are purchasing two new units and they will be installed in a few days. Straight shooter will shoot you straight! Highly recommend them!

Michelle M.

1656549768

I’ve had the pleasure of using this company for a couple of my properties. Full replacements and have had them repair stuff from previous hvac contractor. Can’t say ENOUGH good things about them. From initial communication to install. FLAWLESS!!! This company really sets the standard. Thankfull I’ve hired the best out there!

Jamie G.

1656544409

I was having A/C issues when it was 103 degrees outside. I called Straight Shooter and they were very responsive. Caleb came out right away and diagnosed my system and we had cold A/C again. I felt that his pricing was a great value for his services. He explained everything to me and I also learned a few things from him. Very professional. I highly recommend Straight Shooter HVAC.

Jeff R.

1656536050

Let me start by saying, I am thoroughly impressed with the professionalism and work ethic these gentlemen possessed. I called Monday afternoon Patty was there that evening . The next day at 8am my system was beinginstalled. The gentleman arrived at 7:45am and started working. They did not leave until 5:30pm working the entire time, even pulled my trash can from the curb. My system looks GREAT, and my installation looks GREAT! I'm so happy!! Will definitely recommend to everyone!

S R

1656502393

I always get friendly,fast and courteous service!!

Mark N.

1656096946

Technician Jonathan alway prompt and courteous.

Donna H.

1656076841

Shawn came today and did a routine maintenance check. Shawn was very thorough and explained everything well. He was very knowledgeable about the Nest thermostat that we have and was able to show me some settings and useful features that I was unaware of.
Highly recommend Lyerla for HVAC service and maintenance.

Jearan B.

1655919274

The staff was very professional and explained very clearly what was wrong with our HVAC system. They arrived at the time indicated for the appt. and for the follow up to complete repairs and new installation. They cleaned up after the work was complete and remembered to latch the gate when they left, which no service company has never done before! Cole walked us through the process of determining the best option for our home and gave us confidence in our decision to replace our out of date system. This is the best experience we have ever had with an HVAC company!

Cynthia N.

1655333834

They were on time got the job done and great customer service all around thank you Walker!

Ro E.

1655256163

Punctual (actually early). Shawn was professionally friendly while answering all questions about what he was doing in a down to earth manner. He explained an issue my system had and discussed options and repercussions with no high pressure tactics. He also took time to answer questions about preventative measures with how-to instructions.

Terry Louis B.

1655230297

Prompt courteous service. Called on a Sunday and within an hour had service technician onsite. Really means a lot to me as my wife is disabled and the temperature is in the mid 90’s.

Ron W.

1655071664

Patti Floyd is EXCELLENT! Explained every detail of the installation and the equipment needed for our all electric AC unit. Very professional and even supplied us portable AC units to keep us cool! I’d deal with her any day as she is honest and very personable.

Pauline C.

1655004162

Straight Shooter Heating and Cooling will be the only hvac company we use moving forward. We recently moved to Azle and wanted an inspection before summer. Caleb came out, performed an inspection and cleaning. Very friendly, professional and knowledgeable. I can’t say enough good things about the whole experience.

Eric R.

1654876656

Honest, reliable, knowledgeable, professional, and probably one of the best prices in dfw. Before closing on our home, we got Straight Shooter out for an inspection. They were quick to come out and it turns out our 20 year old AC system needed to be trashed and was in need of an efficient system before the hot Texas summer takes it out. This company layed out multiple plans that would fit our taste and budget. I highly recommend using them!

Ashley M.

1654039187

Shawn the technician was very good knowledgeable and answered my questions

Betsy W.

1654011941

Great service. Technician was on time and courteous.

Carolyn W.

1653324836

Friendly and efficient service!!

Linda N.

1653087160

Very efficient and on time

Jerry R.

1653061689

I feel we had an honest and complete assessment of our heat and air system. We were presented with several options, repair or replace.
We decided to replace. We consider this our forever home. We were given multiple choices with varying features. We were given a very competitive quote (we had a couple of bids on comparable systems).
The installation went as planned, no surprises.
We were impressed by the professional conduct of all of the staff representing Lyerla, esp. Lance.
We consider Lyerla an honest company, with excellent know how, and display the highest standard for customer service.

Mike R.

1652986157

Shawn was professional and friendly he did a good job checking out my hvac

Julie B.

1652901755

I got a plumber and ac guy out on the same day! Guys were friendly and explained everything going on. 10 stars!

M N

1652235622

They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.

Joseph K.

1650919065

Great company & professional technicians.

Alex C.

1650034541

Excellent service and friendly.

Melanie P.

1648589389

Walker AC did a fabulous job installing a downflow furnace at my house. The technician that came out to diagnose the system was highly professional and the installers worked very hard to provide me with a premium HVAC system. I recommend them to anyone I can!

Nathan R.

1646082262

Thank you Walker AC for installing our unit today! Your guys were outstanding, went above and beyond our expectations with their professionalism and kindness. A good group of hard-working gentlemen.

Kay L.

1645555418

Thank you Walker AC for installing our unit today! Your guys were outstanding, went above and beyond our expectations with their professionalism and kindness. A good group of hard-working gentlemen.

Kay L.

1645555280

Excellent service! I was able to connect with someone immediately and the tech who came to my house was very professional and efficient. Will use them again in the future.

Anastasia B.

1645500769

Long time customer who has received excellent service v

Lynn W.

1636401964

Aaron S. did a great job today and will complete when parts received. He also noticed a plumbing challenge & notified me. Thankful for his alertness and expertise in trouble shooting issues. Professional and polite!

Patty L.

1635962254

Great job. Really appreciate it.

Wayne C.

1633194465

Prompt
Paid careful attention to problem
Friendly
Informative
Knowledgeable in field

Mary T.

1626972806

Fantastic tech. He was very knowledgeable and helpful.

Lois J.

1624656505

Walker is the best!! They figured out my issue & even went back to the warehouse location to get the correct filters for my A/C. Always on time & always helpful! If you want the best, pick Walker!

Kathy Kyle B.

1623957258

We’ve used Walker HVAC exclusively since 1986, when we bought a Fredrick window unit from them to heat and cool a room I’d added to our small house. We haven’t required much service since then but did need to completely change out our central unit back in 2001. Walker did that for us, putting in a Trane heat pump. That unit performed flawlessly until about a year ago, when it needed a charge of Freon and replacement of a small part. Every technician that worked on the unit was extremely nice and seemed to know exactly what to do. Last week we finally turned the central unit on for this season and no joy - no cooling at all. Calvin came out initially and determined that the little device they replaced last May had leaked almost all our Freon, but needed to check with the office before replacing the lost Freon. I talked with Juan via both office visit and by phone. At that time he was behind a desk and was going to visit with management to see how best to proceed in our case. Today Juan himself came out , replaced our missing Freon, and got the central unit operating great again. Very efficient. My only regret was that I didn’t immediately recognize him without the desk and computer in front of him. Sorry about that, Juan. Juan, like almost every other Walker technician, was the picture of curtesy and efficiency. And the bottom line was that Walker HVAC stood behind their year old repair and replaced the Freon at no charge. That I did not expect. Thank you, Juan, for going to bat for us, and thank you Walker HVAC for standing behind your work 100%.
A++++

Ron P.

1623278594

Excellent service! Prompt arrival, quick fix and some information to consider regarding service agreements and annual services.

Robin A.

1623255397

They did an excellent job. I would recommend them to everyone!

Ronald W P.

1623177795

Buddy is awesome!!!!!! Always professional and knowledgeable!

Jay M.

1623165229

Very professional , Brian does excellent work !!!

Lourdes C.

1622574152

They diagnosed and fixed our Lennox unit 5 years ago after a storm knocked it out because the company who installed it didn’t ground the unit properly. Always on time and professional.

Keith C.

1622138234

Buddy provided excellent service! He was honest, kind, professional, found the problem and it didn’t cost a fortune! Thank you!

Chastity R.

1620828999

Excellent service, on time, very courteous!

Don A.

1620317100

On time, very polite and always told us what he was doing! Offered advice on seasonal a/c settings. Thanks so very much, Ralph

Ralph E. D.

1620170854

Quick, friendly service identifying our problem and getting it repaired.

Chuck L B.

1619644997

Mark is a great technician! He's prompt, and thoroughly explains any maintenance questions I have regarding my unit.

Cat M.

1618846801

Very fair and responsive. Mark is fantastic.

Brad B.

1617052457

Very good and through completely

Danny Ray M.

1616710989

Very Professional arrived on time and identified the issue and fixed it

Ragan D. D.

1615390522

Service was great!! Calvin was very thorough in checking out my equipment!! Thank you so much!

Lillie R.

1614475801

Great Service. Went above and beyond. Definitely recommend!

Emily Singer H.

1614347409

Big Bear Always take care of my home!
Ezekiel made it out late on a Friday night to get my unit figured out, great service!

Parq Y.

1613792187

Not only did they show up on time... they were early. Checked everything out and let us know the problem. Good job

Nancy N.

1613524182

Very professional and experienced

Cyrilla H.

1611952942

Big bear took care of my air-conditioning problems in the past so I naturally called you when I had heating problems the young fella was professional and got me eat again thank you so much I recommended you are before on Greyhawk mamas

Mary Lou F.

1610761273

Service is excellent, very professional, honest, and concerned about their customer's satisfaction. I highly recommend Walker AC & Heating everyone!!!!

Jody R.

1610716386

Very pleased with Mark our service technician. Very thorough and knowledgeable about our heating issue.

Brandy H.

1607556837

Mark was a very polite and professional ! He was through and took his time in explaining what he was checking out and the different options I would probably like to consider as my choices have different advantages!

Daniel L M.

1606791068

Brian was our tech and was polite, safe, and very helpful.

Lowell S.

1606764040

We were very pleased with the work our technician (Alphonso) did. He was professional & thorough & very polite.

OC F.

1606239585

Alphonso did a great job!!

Diana B.

1603319727

Buddy knows his HVAC systems. Love his expertise and character.

Tom P.

1603125224

James was professional and patient with all my questions. Very reassuring and did a great job to meet my needs!

Pam B.

1601513596

Prompt service and friendly technician. We recommend Big Bear A/C and Heating!

Karenanne S.

1601501081

Thank you Sky and Ezekiel for your quick response to our emergency situation! This is a company with heart. I highly recommend them for great, honest customer based service!

Vera Stephens M.

1584070049

Prompt service, friendly technicians, reasonable cost. I highly recommend Big Bear.

Joanne N.

1574349490

FIVE STARS !!
Big shout out to NORTH TEXAS HEATING & AIR. Buddy (the owner) came out and was very knowledgeable & continued to work on our problem till he got things fixed ...its working beautifully !

Anne J.

1566067904

Quick to respond, very polite and helpful. And, they solved A/C problem.

Karen W.

1565726138

5 stars!! these guys are the best!!.. they have serviced my heating and air for over 10 yrs. they are great at troubleshooting and finding any issue and following through to resolution.. great people.. thank you so much for all you do!

Nita T.

1561390018

Diel and staff are quick to respond, friendly, take pride in their work, and offer reasonable solutions.

Tyra D.

1559768234

They helped my tenant out while i was out of town! Thank you so much!

Maggie Flores S.

1559515926

Everything! Diel and his crews are the best. Professional, personable, thorough, knowledgeable, conscientious...all at a reasonable price.

Mark A.

1558963145

Our Service Technician was Ezequiel and he was top notch!!
Very personable and knowledgeable.He is the kind of technician that you wish all companies had. I will definitely request him
when I use Big Bear A/C and Heating again.

Amy H.

1558553977

thank you Rodney and Kathy for your rapid response time and quality of work. HIGHLY recommended if I could get 10 Stars I would.

Paul D.

1557942821

Diel, Ezekiel, and the Big Bear crew were wonderful to deal with. Trustworthy and reliable with reasonable prices. Will definitely be using them for all of my HVAC needs.

Todd P.

1556752133

Big Bear has great customer service. We know we can count on them for any problem we have with our systems. They are prompt and professional as well as friendly.

Jenny Fauk B.

1553635827

I needed help understanding how and what to buy. Diel was very kind in answering all of my questions and helping select the equipment. The installation went flawlessly. They also came back after a month or so to check the unit and top off the refrigerant. Very pleased.

Mark X. W.

1550178243

Quick, efficient, friendly and no high pressure tactics. My neighbors all recommended Big Bear, and I understand why! I definitely will be using them again in the future!

Frank S.

1544469204

I have worked with these guys several times - they always tell me what is specifically wrong and give me options to fix it at the lowest cost, with safety in mind. They also provide me with replacement costs so that I can plan ahead for when my units are dead, I am not stuck with any surprises! Always friendly, honest and courteous! I would highly recommend them to anyone!

Sam B.

1543439960

Great job today. Very professional! Highly recommend Big Bear!

Daniel M.

1538701896

Big Bear came out today and replaced one of our air conditioners! Great job with explaining all that needed to be done and what was found while replacing the unit. They also added some venting that would of been done during the build to provide adequate air/heat to a couple of the bedrooms and media room. They have won our service and we will refer them to others in need! Thank you for your honesty, professionalism, and clean up!