Avoid the Hassle Go Paschal

Air Conditioning, Heating, Plumbing & Electric in the Northwest Arkansas, Fort Smith River Valley & Southwest Missouri

Your Local Home Service Experts

At Paschal Air, Plumbing & Electric, great customer service doesn’t go out of style. Founded & operated by the original owner Randall Paschal, Paschal Air started serving NW Arkansas communities in 1968. In 2012, Charley Boyce took ownership of the company & through dedication to quality workmanship & providing the best customer service, Paschal expanded offerings, services, and locations. Today we have offices & warehouses in 3 major markets through Charley’s leadership.

We provide air conditioning repair and replacement to Northwest Arkansas, SW Missouri, and the Fort Smith River Valley and surrounding areas, as well as heating, plumbing and electrical services. Our top-notch craftsmen have served the NWA, Fort Smith, and Joplin areas for more than 50 years.

Why Paschal? We offer free estimates and second opinions, 24/7 emergency service and 100% satisfaction guaranteed. We are Trane certified, and service all brands of equipment. At Paschal, we do it all and we do it well. Serving our customers and doing it with a smile is what we love to do!

HOMEOWNER RESOURCE HUB

Educating and Informing

Learn tips & tricks you should know as a home owner. We work diligently to keep you up-to-date with information you should know to keep your home up & running. Have a specific question? Don’t hesitate to contact our team.

Heating

What is the Ideal Thermostat Temperature Setting?

Along with politics & religion, what you should set your thermostat to is one of those controversial topics that divides us.…

Electric

How to Audit Your Monthly Utility Bills

HOW TO AUDIT YOUR ENERGY BILL & USAGE According to Energy Star, a branch of the U.S. Department of Energy (DOE), the…

Electric

OVER 50 YEARS

Serving Northwest Arkansas, the Fort Smith River Valley & SW Missouri

We are proud to serve the great communities of Northwest Arkansas, the Fort Smith River Valley and Southwest Missouri. You can rest easy because whatever your AC, plumbing or electrical needs may be – there’s nothing we can’t handle. It’s our passion and it’s our promise to you, one that we proudly stand behind. Avoid the hassle – go with Paschal!

Peace of Mind

Planned Maintenance

Keep your HVAC system running year-round with our maintenance service plans. Benefits include 24-hour priority service, repair and equipment discounts and no overtime charges.

Specials Near Your Area

$88 AC Tune-Up & Safety Inspection

Scheduled AC maintenance helps to ensure a reliable system that you can count on when the outside temperatures become uncomfortable.

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Paschal Air, Plumbing & Electric- We're rated 4.9 based on 3198 customer reviews.

Michael was very professional and had answers for all of my questions. He recommended a new system, but charged no more than the service fee as he said he would. I look forward to working more with Paschal in the future.

Kenneth McKee

19:42 24 Sep 21

Very professional showed up early and got me exactly what I needed.

Klundq02

13:46 24 Sep 21

Micheal was very friendly and efficient very knowledgeable!!!!! Glad we choose Paschal!

Staci Long

23:18 23 Sep 21

They did a great job installing our new HVAC system and water heater and were fast! Everything diagnosed, ordered and installed within less than a week!

Mattie Blakely

22:20 23 Sep 21

Kevin was friendly and very knowledgeable. Fixed my air and furnace quickly.

Michael Bower

16:56 23 Sep 21

Service rep was very polite and reported that there were no issues to be corrected in my heating system.

Anita Wolfe Frieze

17:05 22 Sep 21

Bobby, the tech, was excellent, helpful and professional. He was most hwlpful with installing and explaining the ecobee system.

Pat Minchew

17:38 21 Sep 21

Kevin was excellent, good natured and knowledgeable. Glad we called Paschal!0

Alonzo King

18:57 20 Sep 21

Bobby came and did service call to make sure heating unit was ready for winter and fix anything that might need to be done. Happy with all the services we have had with them.

Denale Blake

16:06 20 Sep 21

They are always very professional and have always resolved my heating and air issues in a timely manner!

Beckie Balko Eccleston

22:39 17 Sep 21

Very professional and thorough.

Crystal Michelle

18:31 17 Sep 21

Joseph is always super sweet an helpful when he comes out and is quick to fix any problems we have 🙂

Amber Millard

21:50 16 Sep 21

Mike Healy was very thorough and professional in servicing our mini split units. He was informative and answered all my questions. We are always pleased with Paschal’s Service. I’m sure we will be using them again in the future for other projects.

Robin Kane

20:13 15 Sep 21

I called at 8AM and was told a tech would see me in the afternoon. He called before arriving. In a short time he located and fixed the problem. He was professional and prepared. I can not speak to quality or value until more time has passed, but this company has done annual service for mebefore and I found them reliable and fair.

Karl Roman

22:28 14 Sep 21

The best experts in the business to help get what you need. Answering every question. Then the installation team did outstanding work. Every detail was done to perfection.
Thank you!

Cooper Bryson

22:29 09 Sep 21

Excellent and professional people. They are helpful, informative, and thorough. Highly recommend. Wonderful experience

Jan Nic Seifen Kent

00:42 08 Sep 21

The technicians were very professional. They came on time. They detected the problem quickly. They gave a solution and a price quite before doing the work. They brought the parts, installed and fixed the problem.
Thank you Paschal!

Jayadeva Hettiarachchy

16:17 07 Sep 21

Dillion was awesome, very helpful!

Joe Bradley

14:21 07 Sep 21

Dylan was professional, knowledgeable, and efficient. Our AC was out and he immediately found and fixed the problem in a timely manner. He locked all the doors back upon leaving and closed the gate. I feel confident in the services and will use again. I will most likely sign up for the yearly maintenance he suggested also.

Lindsay Hollingsworth Lockwood

22:59 03 Sep 21

Fast response to our AC being out. Very nice, professional and efficient. Reasonably priced as well. Would definitely use them again.

Joanne Colebank

15:55 03 Sep 21

Dillon was very professional and took care of me right away. I highly recommend!

Drew Stewart

20:01 31 Aug 21

Jake was outstanding. He was clearly knowledgeable and very courteous. He explained everything in detail while remaining relatable. I will be recommending this company and requesting him for future home improvement projects. Thank you for your excellent service. Paschal is doing something right by having employees like Jake.

Wesley Heimbuch

18:17 31 Aug 21

Contacted about a check up, friendly on phone, quick response. Good tech visit

Kevin Rains

17:52 31 Aug 21

Paschal quickly got us scheduled and a technician to our home.

Kevin M was a great help to us. He fixed our issue, thoroughly explained what was going on and what our options were. We would highly recommend Paschal.

Joe Malin

23:32 27 Aug 21

I was able to get an appointment within a few hours. The technician was friendly and professional and explained everything. Repair was done promptly

Jerri Estes

20:22 26 Aug 21

Tommy did a great, they came out within 12 hours of calling . Service was great and affordable!

Kristen Palmer

17:52 25 Aug 21

We needed a new system for our main floor of the house after the old Armstrong finally went out. Paschal was fair and prompt on installing a new Trane system. Worked great until the coil sprung a leak after three months (no fault of Paschal). They were out the next next day, diagnosed the problem and installed a new coil the following Monday. In the mean time they came out twice to add refrigerant to keep us in the cool. Very professional, caring and prompt. We'll use them again!

Mike Darr

20:47 24 Aug 21

On time and professional.

Lisa Keast

16:45 24 Aug 21

Great service and friendly. So far have not had any problems with my new system.

Peggy Rowley

19:31 20 Aug 21

Very responsive and always professional!There was a mix up with our appointment time and Paschal still sent someone out after-hours to ensure our AC was fixed that day. We are very appreciative!

Todd Phillips

00:34 20 Aug 21

Dillon was awesome! Fixed our AC very quickly. Would recommend to anyone who asked!

Natalie Golden

18:54 19 Aug 21

Ken was actually 5 minutes early for the time window I had been given. He was polite, efficient and knowledgeable. I would highly recommend this company if he is an example of the other service people in their organization!

Sweet Sarah

18:44 19 Aug 21

My home air conditioner's outside heat exchanger failed to start. The electrical controls were broken. Bobby, their service tech was out the next morning, Right on time. And did a great job fixing the unit. Friendly and professional. He even showed me every part and explained the process. Very nice to meet him. I felt very good about the entire experience.

Joseph Firman

15:04 19 Aug 21

I give them a 5 out of 5 rating!!They were here on time. Very courteous. Explained everything they did and showed me pictures of the furnace in the attic. They answered all my questions. I am not able to go into my attic and the were kind enough to bring down a couple of items for me that were there. Now all that is in the attic is the furnace. They cleaned up everything before they left. I could not be more pleased. Quality product and quality service!

Mortie Newman Dorothy

18:41 17 Aug 21

We were very pleased with Joseph. very knowledgeable and definitely will be using them to eventually replace our unit

DeAnna Neal

23:25 16 Aug 21

Service man was very helpful friendly and knowledgeable. I have no complaints and was happy with what he said and did

Cliff Crowder

14:48 16 Aug 21

I only took 1 star off because the day of installation I was called after taking the day off work to be told the installation wasn't happening because the unit was damaged. But they explained that they wanted us to have the best possible equipment available. When they arrived to do the installation 3 days later they discovered the new unit was also damaged and had to order a new one. Which another employee brought just an hour later and everything went great after that. As frustrating as it was considering I was without ac for over a month. I have to say the folks at Paschal really gave us their best despite things beyond their control. I would highly recommend them I'm the future.

Dustin Wilson

19:18 14 Aug 21

Always a seamless experience - very professional and kind technicians, on time, and very straightforward about repairs/estimates. Excellent company

Josh

14:39 14 Aug 21

The service tech, Demondrick Davis was so helpful and courteous. He explained everything thoroughly and did not hesitate to answer my many questions. I would recommend Paschal. I feel as though I was well taken care of and I am not worried about my AC or Heating.

Wanda Cieri

19:47 13 Aug 21

Tommy did a great job going through my 2 geo thermal units. Answered all my questions and solved a couple of issues that helped whole house run better

Erik Figenskau

17:35 13 Aug 21

We received excellent service from Paschal! We had a leak that had to be found and repaired. The plumbing and hvac services were utilized. They are the only business that I received a timely call back or update from when trying to find someone to come out to our house. They were even able to have same day service. Paschal was very professional and reasonably priced! Will be using them from now on! Highly recommended.

Tory Thompson

13:13 13 Aug 21

I needed service as soon as possible and they delivered. Very professional!

Ivan Johnson

16:50 11 Aug 21

Too notch sevice.Anderson is a great tech. Gave me some pointers I didn’t even think of with my outside units. Was professional and I felt like a customer, not just another job.

Wes R. Hart

06:35 10 Aug 21

Very prompt service . And nice young man that was very efficient!!!

Debbie Spriggs Hamilton

18:09 09 Aug 21

Ray is very good person, enthusiastic and good job.

Ha Nguyen

16:30 09 Aug 21

Great service by the tech! A bit expensive..

Matthew Burks

13:13 09 Aug 21

Our AC went out in August and Paschal had someone out within a couple of hours! Tommy was great and clearly communicated what was going on while helping us figure out our options. Highly recommend!

Morgan Wright

01:57 08 Aug 21

Tommy provided great communication about when he would arrive. Quick, efficient and very clean work! Super polite! Thanks! Definitely using Paschal for future projects!

Vicki Plowman

16:05 07 Aug 21

I wouldn’t use anyone else. Customer service is amazing. Professional and highly qualified service technicians. They show up as scheduled and make sure the customer is satisfied before they leave. Wonderful company.

Rene Perrault

15:48 06 Aug 21

Val was awesome!! He worked REALLY hard to figure out my faucet leak/replacement. He went over and above to get it all done. His apprentice Michael learned some valuable things today! Thank you guys for your hard work, being kind to my pups,and cleaning up after all your hard work. I appreciate you!!!

Kim Minnich (Kim)

01:57 06 Aug 21

Tommy from Paschal came out first thing this morning to troubleshoot our leaking AC unit. He was professional, courteous, and was able to fix our problem in about 30 minutes. Great experience with Paschal and they will continue to be our first call for any plumbing or hvac needs.Ben H

Benjamin Hess

13:57 05 Aug 21

The company is very customer service oriented. It is a pleasure to work with a company that is not only responsive to the customer, but has professionals who have the knowledge, skill, and abilities to install, repair, and troubleshoot any issue. I would highly recommend them.

James McAllister

13:34 05 Aug 21

Good service people.

Jim Pittman

18:20 04 Aug 21

I would recommend Paschal for HVAC maintenance. Michael was great, he explained the condition of our units and parts that needed replaced. He was on time, thorough job, and addressed all our questions. We signed up for their maintenance plan as a result of our experience with him!

Sharon Shanahan

17:00 04 Aug 21

Joe Saldana from Paschal Heating & Air repaired my AC unit doing a very professional job. He provided a detailed explanation of his findings and explained my options as to what could be done. He did this with no pressure and was knowledgeable on the equipment. I would recommend him as a service person to everyone.

Glenn and Ann Dinkheller

16:19 04 Aug 21

Tommy was very professional and thorough. Hope to see him for the fall maintenance.

Murray Speer

15:30 04 Aug 21

I’ve had them out for various different repairs/time ups. They’ve always done well and kept me in touch with time.

Dallas White

18:56 03 Aug 21

Tommy came out and get my unit back up and running. He was very knowledgeable about everything and wasn’t hesitant to share information regarding my system and upkeep of it.

Michael Bedlyon

18:34 03 Aug 21

Malik was wonderful. He let me know when he would arrive, was polite, intelligent and kept me updated on his work. I want him for all future work on my AC/heating units.

Karen Rhodes

21:22 30 Jul 21

The technician was professional and friendly.

David Lasiter

19:53 30 Jul 21

The technician explained everything to me and walked me through the options so that I could make the most educated choice. I was grateful that they didn't try to just make me take the most expensive course of action.

Austin Marple

19:40 30 Jul 21

Dillon came out and was super helpful! He came out and answered all of my questions. He called when he was about 10 minutes out. He was super friendly and gave me a heads up of any possible problems that could happen.

Alexa Reed

16:32 30 Jul 21

They set us up for an affordable servicing. They offered a fix for now to try to maintain our system. They got us in during a heat wave, and the guy who helped was very nice. He explained and answered all our questions.

Mary E. Sears

02:03 30 Jul 21

As always it was great, Juan is great

Debbie Ruehlen

19:20 29 Jul 21

Dillon, was absolutely the best! Very kind and professional & very patient with all of our questions!

Kare Shreve

15:50 29 Jul 21

Incredible response time and quick diagnosis/repair. While Paschal is a tad more expensive it’s like a “buy once cry once.” They have stocked vans, don’t charge by the hour, and have quality parts and well-trainer friendly people. Dillon let me hang around and even learn about what was going on (I’m nerdy like that). It was nice to learn what I could do as a homeowner and what I should leave to the professionals. He also was able to estimate the remaining life of our unit and give a reasonable suggestion for a replacement unit. He was dispatched to a town that he had already been to, and it was well past 5:00, and he was not the least bit salty about it. That’s work ethic and professionalism in my eyes!I recommend Paschal if you are someone who pays a little more for rapid response, quality parts, and good customer service.

Laurie Johnson

23:15 28 Jul 21

This team has been so absolutely amazing! We had an issue in the hottest part of the season and our normal A/C guy was on vacation. Paschal was very quickly responsive and then even more reliable when we realized we needed a new complete replacement in a 30 year old house with two stories and limited access. Not only did our repair guy come out on a Sunday morning, but had an estimate guy come to our house within an hour. Our install was scheduled and done on Wednesday… and we thought we were going to have to endure a major heatwave for another 5-6 days. Superior customer service! Would recommend to ANYONE!!!!!

Lesli Crush

21:00 28 Jul 21

So happy to have found Paschal! This company is amazing! They show up at the appointed time, work hard to solve the issue and are very professional! They have installed a new unit at my house and worked on several rentals of ours and we have been very pleased each and every time!

Sherry Rhodenbaugh

23:03 27 Jul 21

Very professional, courteous, and efficient.

Chip Curtis

19:26 27 Jul 21

Courteous and efficient service. Got us working again in the heat!

Patty Townsend

13:30 27 Jul 21

Knowledgeable personnel and they had the history including photos of previous service, which helped because then we didn’t have to remember everything that was done. They always show up. The follow up is wonderful!

Ruth Montgomery

20:42 26 Jul 21

Y'all, go with Paschal's! My technicians Ty and Brian were polite and professional. They didn't try to oversell me on a quote, and their plumbing repairs were quick but thorough. We will definitely use them for all our future plumbing needs.

Margaret Elenbarger

19:49 26 Jul 21

Our AC quit working in July on a Saturday night. We left a message Sunday morning for service. We received a quick response and had a technician at the house by Sunday afternoon. Kevin was professional and friendly and very helpful and he answered all of our questions. He worked quickly to find and fix the issue. The cost was reasonable, especially for a Sunday afternoon. We had previously purchased a service agreement with Paschal which saved us money, so we recommend having a service agreement in place for emergencies.

Angela Auckerman

20:24 25 Jul 21

Kevin Mynatt was on time, professional and friendly, very willing to discuss options, able to explain the problems , fixed it, knowledgeable , and very helpful. It’s much cooler already.

Marymarie Franklin

19:17 25 Jul 21

Dillon was able to find the issue with my AC and have it fixed in a jiffy. He was knowledgeable, professional, and kind! Thankful the pups and I don't have to sweat another night.

Amanda Barrow

14:21 25 Jul 21

The technician that came out to fix our AC was excellent, informative, thorough and trustworthy! I will be asking for him again for our service needs. Thank you!

Shane Beyer

23:20 23 Jul 21

Very thorough and professional. Showed me a problem he found and fixed it. Very professional.

Doug Moore

22:20 23 Jul 21

Garrett was our service guy and he knew the answer to every question we asked while he fixed the problem. We are so thankful for the 24 hours service the company provided so we could relax knowing someone was on the way. Garrett was so nice and cleaned up work area then explained the instructions. When he left we both said it to each other wow he was so nice to talk with made our stressful day easier if we had anything else we will call back. Garrett, the phone staff and the company we would refer and use if needed in future. Thank y’all so much!!!

LISA RAY

15:49 22 Jul 21

Awesome service as always, we have recommended Paschal to many others in the area, much more reasonable than any other company’s we have found! Very knowledgeable and informative! Your service tech was very courteous and polite!

Debbie Harrington

20:51 21 Jul 21

I had decided it was time for a change with the Air Conditioning Service company we were using. I had set up an appointment with Paschal Air, Plumbing & Electric for our Spring/Summer check up. They did a fantastic job! The young man explained everything to us! Awesome service! I highly recommend them!

Treasia Bouton

18:47 21 Jul 21

Top notch service, quality, and expertise.

Alex Paschal

15:22 21 Jul 21

Kevin was the tech who came to my home. I am a maintenance contract customer because of the professionalism and efficiency Paschal Air provides. Kevin represents the customer service Paschal believes in.

N Goff

14:54 20 Jul 21

Dillon did a great job taking care of the maintenance for our AC units.

Chris Wages

22:24 19 Jul 21

Travis Parker is a great technician, he is very knowledgeable and does a great job! Thank you Paschal.

Lorie Meyer

17:15 19 Jul 21

Michael was our repairman and he was wonderful. He was able to come out later in the day, which allowed me to be home. He was very professional with a sense of humor :-). He was able to diagnose our problem quickly, which ended up being a pinched wire on the outside of the house and replace it quite efficiently. The AC works great now. I would like to say thank you to Paschal and to Michael for your professionalism and performance.

Simone Book

14:32 17 Jul 21

Prompt, informative, fair prices and great workmanship.

Ann Elizabeth Zega

13:40 16 Jul 21

kyle and Alex were very nice, they did an amazing job. they were very helpful. I will ask for them again
thank you

Marie Thompson

22:55 15 Jul 21

Best AC serviced we’ve used in the area even against local competitors. Bobby came out twice in 2 days for our AC and was very friendly and so helpful! He fixed the problem and explained to me in terms I could understand! I also really appreciated Bobby teaching me a few simple tips and some advice on maintaining and getting the most out of our AC— that I had no idea about before! Very professional and quick! Highly recommend Paschal and of course Bobby! Thanks again!

Loren Swagerty

21:38 15 Jul 21

Kevin did an amazing job!

Juli

18:08 15 Jul 21

In the middle of the summer cooling season, we woke to a system that had stopped cooling. After being told by one company that they were too busy and shorthanded to help us, Paschal answered the phone, had a technician at our house in 2 hours and fixed the problem at a reasonable price. The atechnician was thorough and knowledgeable.

Larry Cameron

02:45 15 Jul 21

Great customer service!

Steven Leathers

23:14 14 Jul 21

We were very pleased with service. Travis was here for a very short time. Very knowledgeable and got ac running quickly with no added expense. Thank you for your help.

Dickie-Janet Woods

20:31 14 Jul 21

Great customer service! The workers were professional and did an excellent job with our water heater installation. Highly recommend them for plumbing, heating and air, and electrical!

Jennifer Sharp

18:22 14 Jul 21

Bobby was very friendly and professional. He completed the job with care and spent time educating me about the unit and how to upkeep it during the hot summer months. I would highly recommend them especially if Bobby is your service tech.

Jim Kaiser

18:16 14 Jul 21

Fixed our AC same day! Very prompt and courteous

Caitlin Briggs Krantz

16:32 14 Jul 21

Have been using them for service on our HVAC for the past 3 years. Very satisfied ... knowledgeable & friendly staff. Would recommend them for all your heating & cooling needs.

Mike Dittman

18:15 13 Jul 21

We had issues with slow flowing toilets on a Sunday. We called Paschal, and ever person we spoke with was upbeat and pleasant and focused on trying to get our problem resolved.

Kathryn Smith

17:09 13 Jul 21

Kenneth Self was a really nice, polite man. Explained everything and answered all of my questions. Thank you Kenneth!

Scarlett Morris

15:46 13 Jul 21

Joseph came out first for a service call and he was very nice. Dillan then came out to give me an estimate for new heating and air. Dillan is so very nice and kind, he did a great job of explaining everything to me and my son. I could not have asked for better service. I would definitely recommend Paschal. Thank you for great service.

Mary Gray

13:08 13 Jul 21

Just had service review and update. Service tech Kevin did a great job and provided wonderful information about the system.

Daniel Beck

20:23 12 Jul 21

Paschal was our one stop shop. Our first encounter with paschal was with Dallas for a consultation. He was informative and respectful especially durning our toddlers nap time. Because of the great price and warranties paschal offers, we decided to schedule an install. They were able to get on the books within a timely manner even with the summer rush. Durning our wait, our already struggling AC gave out completely. My husband called and they said they didn't have anyone available but, would make sure we got worked in. We were more then grateful because I'm currently eight months pregnant and we have a toddler. Early that evening paschal came out and put a band-aid on our AC to get us by.InstallationAdam and his coworker were the upmost professional durning the removing and installation of our new AC unit, duct work and furnace. They cleaned up after themselves daily and were able to give us AC promptly. Professional and respectful. We are well pleased with this company and we highly recommend them!

Kaylee Blackford

03:12 12 Jul 21

Paschal was our one stop shop. Our first encounter with paschal was with Dallas for a consultation. He was informative and respectful especially durning our toddlers nap time. Because of the great price and warranties paschal offers, we decided to schedule an install. They were able to get on the books within a timely manner even with the summer rush. Durning our wait, our already struggling AC gave out completely. My husband called and they said they didn't have anyone available but, would make sure we got worked in. We were more then grateful because I'm currently eight months pregnant and we have a toddler. Early that evening paschal came out and put a band-aid on our AC to get us by.

Installation
Adam and his coworker were the upmost professional durning the removing and installation of our new AC unit, duct work and furnace. They cleaned up after themselves daily and were able to give us AC promptly. Professional and respectful. We are well pleased with this company and we highly recommend them!

Kaylee Blackford

03:09 12 Jul 21

Technician was very nice, courteous and professional, highly recommend.

Traci Osborn

20:29 10 Jul 21

The person who came was very friendly. He explained everything that needed to be done. He answered all my questions honestly. He also went above and beyond explaining to my kid what he was doing.

Myriam Palmer

21:31 09 Jul 21

They were right on time professional and very helpful. The installation was quick and thorough.

Kelly Daniels

18:29 09 Jul 21

My service professional was courteous, polite and knowledgeable. I would highly recommend this company given my experience with the helpful technician assigned to my job.

Rita Ramey

18:22 09 Jul 21

Finally I have found someone who figured out my plumbing problems. Very professional and tenacious about diagnosing and resolving my issues. These guys were very thorough and completed everything to my satisfaction.

Jim Miller

16:39 09 Jul 21

Kyle was great help! He figured out the problem right away and found the solution to help me. He was very kind and polite. He did an excellent job and I am thankful he could help me! Thank you!

Kimberly Collom

15:18 09 Jul 21

Malick was a great tech, and David made sure all details were completed. Appreciated their knowledge and professionalism.

S Schopper

22:13 08 Jul 21

Michael came out today because our AC wasn’t blowing cold air out. In a matter of minutes he was able to diagnose the problem and fix it. We’ve had nothing but good service with Paschal and we plan to use them more!

Kimmy Leigh Micheli

16:36 08 Jul 21

Very helpful, professional and informative about repairs needed!

Courtney Dodd

20:33 07 Jul 21

Brain was a true professional, he knew what he was doing, answered all of our questions, very polite and friendly. We felt very confident in his service on our air conditioner.

Gary Wood

19:49 07 Jul 21

Holiday weekend - Carthage, Mo !
They came within 30 min of calling and resorted our a/c ! Very polite, professional, wore booties in the house and attentive to the issues !

Amanda Burnham

01:23 06 Jul 21

Nice young man! On a plan too have AC and heating checked each year! The AC needed a new Capacitor and he replaced it! I’m glad to get it fixed before heat hits the area!

Cece Sharum

14:21 05 Jul 21

Excellent all the way! I highly recommend these people. They knew exactly what to do and did it well.

Rock Reynolds

17:34 02 Jul 21

Very much appreciated the efficiency yet high attention to detail of my inspection. Time was taken to go through the systems with me and I felt honesty and sincerity in the recommendations given. Would recommend and will use for future service. Dillon did a great job and very much appreciated his professionalism.

Mike Brunetti

14:11 02 Jul 21

Michael arrived when he said he would. He was very polite and showed us pictures of the problem and explained our options. He even fixed it the same day!

Amber Ball

13:18 02 Jul 21

We have used them several times. They have professional employees that are friendly, arrive on time, and call before coming to make sure you will be home. Call them, you won't regret it!

Melanie Thomas

02:07 02 Jul 21

Kevin was courteous and very professional

aletha mccomas

01:46 02 Jul 21

Very courteous and prompt.
Great serviceman.
Wouldn’t use anyone else.

Mary Lou Marler

19:59 01 Jul 21

Great service did a good job

Michael De Russe

02:26 01 Jul 21

Repairman knew what he was doing and answered all my questionsKnowledgeable and well-mannered

Good Day

21:20 30 Jun 21

Bobby B. was our technician- Outstanding communication, customer service and knowledgable technician. I highly recommend this company. I have called so many repairman to service this ac over the years without diagnosing the root cause of the problem. Not only did they get to the bottom of the issue they fixed it quickly and at a reasonable price. Super nice, super knowledgable and very patient with answering my ignorant questions. I will definitely use them again in the future and refer others. Amazing experience!!!

Keri Harrell

19:16 30 Jun 21

Great service. Dillon was great and I give him the highest mark for his work.

Bill Wheeler

18:10 30 Jun 21

Garrett, the technician, was very professional. He called when he was on his way and arrived in a timely manner. He was able to diagnose the issue quickly and made me feel like I was his main priority even though it was after 5 on a Friday. He represented the company well and I will not hesitate to use Paschal again. I will request Garrett as our technician even though I’m sure they have many good techs.

Jason Rose

13:06 30 Jun 21

Can’t believe how fast we had hot water back to the house!!! Jesse & Adam were fantastic. Great communication and very knowledgeable when explaining.

Bryan Gist

16:39 29 Jun 21

Had plumbers and heat and air tech today.
Was very pleased with both. Master Plumber explained all issues well and what repairs were needed. Liked the trainee as well.
Heat and Air tech was just as thorough.
Was very comfortable having them in my home!

Karen Brown

23:28 28 Jun 21

Demondrick was outstanding. Communicated the whole way through the repair and was here next day. Great customer service and workmanship.

Adam Kirkendall

22:40 28 Jun 21

Andrew K was a wonderful service man, he even acknowledged my two young children and talked to them. Informed us everything he was doing and what he would anticipate that would need to be done in the future.

Sara Thompson

14:39 27 Jun 21

I experienced great service and very courteous and professional technicians. Will most likely use Paschal for future maintenance and repairs.

David Jones

17:01 26 Jun 21

Found the problem pretty fast and was very professional.

Saraina Tilton

21:03 24 Jun 21

Michael was very thorough and let me know the cost up front.

Dawnus George

02:45 24 Jun 21

They were able to get to us earlier than scheduled and Andrew stayed until everything was totally taken care and things were running smoothly. He was very friendly, informative and professional.Definitely will use them again when needed

Michele George

01:18 24 Jun 21

Best service technician ever!

Anthony Goad

18:52 23 Jun 21

Couldn’t ask for better service.

John Goad

18:30 23 Jun 21

Quick service, friendly staff, fixed the problem with no hassles

Melissa Chris Wildman

21:16 22 Jun 21

Colton was very professional and friendly. He serviced our unit and replaced a part. We signed up for the yearly maintenance plan. Paschal is the best!

Judy Styles Tedford

18:10 22 Jun 21

Very knowledgeable did a good job will use you again in the future

john dust

17:49 22 Jun 21

Super nice and guy and very helpful. He gave suggestions and solutions and it didn’t feel like he was just trying to get my money. Great service!

Lucas Palmquist

02:40 22 Jun 21

I call them out and they come check out my air unit fixed it and didn’t try to sell me something I didn’t need.. I will always use Paschal for all of my service because they are honest

Ed Provost

18:24 21 Jun 21

They were here when scheduled and had the problem fixed in less than 30 min. Very knowledgeable. Will definitely call them every time!

Lisa Mills

18:50 20 Jun 21

Responded quickly.

John Bass

17:41 18 Jun 21

Brady and Matt are professional and respectful in every aspect, They came prepared to do complete removal and replaced complete Air conditioning and Heating system that was very old, we would recommend them in any situation you’re up against. If I was still in business I would want nothing else but to have employees like them. ( keep them together if possible, I guarantee that you won’t have any complaints against them) Your training program is obviously top notch. Thanks Again, Tara & Craig for Mom,(Alice Callaway)

Craig Young

01:05 16 Jun 21

It only took Michael a few minutes to find and diagnose the problem with my HVAC unit. Fast and friendly service! I wish I had called Paschal sooner. I suspect my energy bill will be a bit more reasonable now that my HVAC is running efficiently. Thank you, Michael and Paschal!

terminaldogma37

18:37 15 Jun 21

Very efficient and engaging technician

Neil Rushton

00:43 15 Jun 21

Showed up on time and was very efficient in fixing my A/C at a fair price!

Mark Crusa

17:57 12 Jun 21

Kevin was professional and was able to explain both verbally and he took pictures of how my ac unit is pretty much done. Although this is not what I wanted to hear he was able to explain everything in a professional manner. He got me set up with an appointment in a hurry to get an estimate on a new unit

Chris Wright

01:23 12 Jun 21

Had a great experience today! The repairman was very nice and he explained everything so that I could understand him. I intend to use them for all my air and heating needs.

Harriett Miller

00:04 12 Jun 21

Came on time, was polite and efficient, wore booties in the house. Completed his work and quickly recorded my payment. Would highly recommend.

Nancy Sing Abernathy

21:09 11 Jun 21

Very good service, tec. was. Oustanding

Joseph Champi

17:47 11 Jun 21

Kevin is a best technician, also he is professional!!

Eun Lee

16:59 11 Jun 21

As always, the service man was very professional and found the problem right away. Repaired and had us cooling off quickly.

Thekla Wallisq

16:57 11 Jun 21

The service man was very polite and professional. He called before he came and he worked hard to repair my unit, even though it was an older unit! I was pleased with the service.

Ginger Stegall

14:46 11 Jun 21

I can't say enough good things! From the start with Casey coming out and thoroughly explaining our options to the guys leaving my house after 12 hours of installation, these are the folks you want on your side. They were able to install our new system several days earlier than I was told and to me, that is customer service. This was a major investment into my home and I'm so glad we chose Paschal to do it.

Alyson Austin

01:35 11 Jun 21

I tried to repair my kitchen faucet myself, only to make a bigger mess. Paschal came to the rescue after hours. Larry was awesome and so nice. Thank you thank you thank you!

Stacey McSpadden

23:29 10 Jun 21

Paschal did a great job putting in our heat and air conditioning. Thanks Tyler and Matt for working so hard to move our unit to a better spot in our attic. Lynn Massey

Lynn Irby Massey

11:22 10 Jun 21

Bobby Bush is such a easy person to have around. He works efficiently. When he explained any work done or problems, he did so in a way for us to easily understand. He answered any questions and helped us make good decisions.

Sandi Checkett

21:55 07 Jun 21

Kevin Mynatt did an awesome job! He was courteous and very helpful. Answered all my questions, and even watered my plants before he left😊

Loretta Coburn

15:23 07 Jun 21

The technician was very professional and did a great job. I would recommend him to anyone. Fast and efficient.

Robert Evans

11:58 05 Jun 21

Very professional and personable! So glad we decided to go with this company out of the many to choose from.

Paige Lynn

21:43 04 Jun 21

Very professional, he answered all my questions. Gentleman was very knowledgeable and polite. He explained my bill and made sure I was comfortable with the bill. I wouldn’t use any other service !

Mark Price

19:59 04 Jun 21

The technician Joseph diagnosed the problem, checked to see if part was under warranty, then order correct part met me at house when part came in and installed. Joseph took care to be sure not to get carpet dirty and answered all my questions. Very professional! I will certainly use again.

Derek Thomas

18:52 03 Jun 21

Brandon was our tech and he was excellent. Thank you for getting our air going again!

Melly Rawks

00:21 30 May 21

Very polite and efficient. Worked to get me a better price.

Bill Burrows

17:50 29 May 21

Brandon was very professional and explained to me in detail what the problems were. We worked out a plan together. He showed pictures of the issues and explained them to me. I was very please with my experience today.

Sara Hight

01:10 29 May 21

I was very happy to have Gary in my home yesterday. Not only is Gary professional, he’s also very personable! He was thorough in checking all of my equipment and made sure that I knew how to change my filters in between Paschal’s twice yearly visits. Gary did a great job explaining the benefits of yearly service agreements versus just the cleanings, so I signed up for a service agreement. Now I don’t have to worry about having my equipment serviced in the fall! He also spoke highly of Paschal and the other employees working there.That says a lot about a great service tech and I look forward to seeing Gary in the fall. Thank you.

Dedra Gerard

21:13 28 May 21

Promtness
Friendliness
Fixed the problem

Sue Hess

01:56 27 May 21

👍👍👍👍👍 Great service, great service techs!

Charles Jech

17:24 26 May 21

Andrew was very nice and knowledgeable. I will definitely recommend them.

Sherry Hartgrave

23:06 25 May 21

Kevin Mynatt was the guy that did the job. Very knowledgeable and professional. Good communicator. I really appreciated his expertise. Wore a mask the whole time even outside. Great advise on the a.c. unit.

Eugene Deal

20:15 24 May 21

Professional repairman looked at my AC and delivered bad news. My AC 18 yrs old and about done for good.

Susan Kappler

15:03 23 May 21

Excellent service. Ease of getting in touch with a person when scheduling maintenance.

Barbara Frye

01:44 23 May 21

Very professional, friendly and informative in a way you could understand. Called late in day on Tuesday here at 8 am next day. Would recommend.

Linda truluck

23:27 20 May 21

I was very pleased with the professionalism of the technician and the work performed

Lorene Bell

22:55 20 May 21

Joseph from Paschal was prompt, thorough, and very polite. Would definitely go with Paschal again.

Sally Rupert

22:39 20 May 21

I called them and told them what I needed done, they said no problem. the guy that came out first hooked up my new Outside Unit to the Inside Unit. As soon as it started running there was a problem with the Outside Unit. it was late in the Evening. As soon as Paschal learned there was a problem they sent out Travis Parker a senior Technician. He had the problem figured out very quickly, he handled all the phone calls and paper work to get my Family taken care of. Thanks Again Travis and Paschal

Art Cooper

16:16 20 May 21

Politeness of technicians, honoring appt time. I am very confident with Paschal

Dodie Virta Hall

13:31 20 May 21

Michael was EXCELLENT!! He told us what the problem was and how he fixed it. He explained everything well and approved the process and price with us before installing anything. He was efficient and knowledgeable. He suggested improvements for another time. We signed a maintenance contract today so we can continue the great service. We are so happy we called Paschal.

Terry Gaskins

20:45 19 May 21

Tech was on time and work was completed in the time Tech said it would take. Wore protective shoe covers and face mask each time he came inside.
Job well done
Bill Hickox

William Truman Hickox

17:31 19 May 21

Brandon Griffey was professional, proficient & kind. He is asset to this business.

Donna Barnes

00:30 19 May 21

Kevin was knowledgeable and professional. He was super friendly and was a straight shooter when it came to the maintenance I needed.

Lucas Dille

18:59 18 May 21

Had some electrical issues going on and the guy was able to find and fix the issue. Super nice guy!

Tycher Blakely

14:13 18 May 21

Very helpful and professional company.

Kenneth Ramsey

00:31 12 May 21

Technician was very knowledgeable and helpful finding explaining issues and repairing them in a timely manner

Marilee Kernohan Dick

19:40 10 May 21

Had our a/c cleaned by Juan Nunez today! He did a wonderful job. Cleaned out all the dirt, dust and pollen. We should gave a cool summer!
Thanks Juan!

Kathie Cole

21:04 07 May 21

AC maintenance and heating maintenance

Ann Martin

19:17 07 May 21

Paschal saved the day again. I had new tenants moving in and they took care of the AC problem! They’re efficient,professional, patient and personable. I appreciate the fact that they explain everything, give you up front pricing and options for repair or replacement. Thanks Bobby and Kevin! You guys are the absolute best!
Wish I had found Paschal sooner!

Sherry Rae

17:13 07 May 21

Excellent manners and care. David was thorough and a GREAT LISTENER. He wasn't about the sale. He was genuinely interested.

Gail McConnell

15:11 07 May 21

Jacob our technician was very knowledgeable and helpful this evening. He did a great job explaining what he was doing and what we needed. I definitely recommend!

Lizzy Trejo

00:30 07 May 21

They do great work and are always very friendly and helpful! They put in my heat and air in two houses and I’ve been very pleased.

Stan Heater

18:40 04 May 21

Joseph an his helper where both really helpful today. We will definitely call again if we need help and are thinking about setting up the yearly maintenance he talked to us about. highly recommend these guys 5 + stars

Jason Beaver

00:31 04 May 21

Extremely knowledgeable and professional service 😊
Definitely 5 star service!

Deb Hird

21:50 30 Apr 21

Very nice and polite. Took time to make sure I understood the problem and what needed to be done to fix it. Knowledgeable.

Linda Sorrels

19:56 30 Apr 21

Timely, friendly, experienced, professional and equipped to do the inspection and service. I expected a lot from Paschal and they delivered.

Bob Huckleberry

20:18 29 Apr 21

I had a leak and they did a great job finding it and fixing it and always with a smile. If they miss something, they hold their promise to do another opinion. I appreciate all they did. Thanks guys!

Tracey Lynn

17:47 29 Apr 21

Repair man Bobby was very thorough & explained everything he was doing & the reason for repairs that he recommended. He was very nice & considerate.

Sharon Mueller Box

16:35 28 Apr 21

Great company. Paschal has been taking care of all of our needs for 12 years now. Never had an issue, great folks. Thanks!!

Jack Bell

12:13 22 Apr 21

Showed up fast, worked hard and got it done! Kevin was good at what he does!

Amy Johnson

02:06 22 Apr 21

Joseph did an exceptional job. He was on time and very professional. His explanation of any suggestions for repair were easy to understand.

Toni Bell

16:29 21 Apr 21

My Paschal representative was able to explain the problem well and help me understand exactly what was required to get it fixed.

Misty Brewer Wilson

16:20 21 Apr 21

Technician did a very good job explaining very well what he did and what we needed and I would recommend that you said them to our place every time we have an inspection

Terry Cruser

21:46 20 Apr 21

Very knowledgeable technician. Gave great service. Has great people skills.
Would recommend them highly.

Ben Osborne

02:25 20 Apr 21

Fast courteous service. Same day service and i was up and running with no issues.

Adam Hendricks

23:23 19 Apr 21

Service , quality and affordability

Debi Copeland

23:17 19 Apr 21

Friendly service and reasonable prices.

Mark Browning

19:56 19 Apr 21

This was my first time to use Paschal. My technician, Dillon , was wonderful. He was knowledgeable , courteous and appeared trustworthy. This is a reputable company and I recommend them

Pat Clark Thompson

19:28 19 Apr 21

Joseph was very thorough and explained the process to me. He was very pleasant and not pushy and I really appreciate his integrity.

Pam Brooks Sims

13:45 19 Apr 21

Always excellent service and customer service with Paschal. They are great communicators and I highly recommend them!

Kara Mason

00:13 01 Apr 21

Paschal always does a great job anytime we have used them for AC/Plumbing etc. Their techs are always very informative and helpful.The only con is even though we have stated several times to have me as the primary contact as I deal with the scheduling etc of all the jobs they’ve done. They still only contact my husband until months have passed then they finally contact me.They’re great at the services they provide, it would be nice if they were great at listening to their customers preferences as well.

Brittany Humphries

15:28 30 Mar 21

Professional, polite, maintain safety

Lynda Jack Schulte

20:48 29 Mar 21

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People Love Paschal Air, Plumbing & Electric. We're rated 4.9 out of 5.0 based on 1767 customer reviews.

"Their service techs are always professional and knowledgeable. I can’t imagine going anywhere else."

PUGS4LIFE via

"Great customer service during the semi-annual maintenance of my home’s HVAC system."

Ken Harrison via

"Absolutely great service. On time and super quick fix. Would recommend to anyone that has any AC issues."

Jake Poppenger via

"Great service. Came out same day. Fixed the problem. Very professional. I highly recommend."

Ricky Tompkins via

"Very thorough and detailed! I followed the tech around and he was very patient with me and my questions!"

Mike Clark via

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