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We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.

If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.

noun_Phone_2714925 479.751.0195

Avoid the Hassle Go Paschal

Air Conditioning, Heating, Plumbing & Electric in the Northwest Arkansas, Fort Smith River Valley & Southwest Missouri

Your Local Home Service Experts

At Paschal Air, Plumbing & Electric, great customer service doesn’t go out of style. We provide air conditioning repair and replacement to Springdale and surrounding areas, as well as heating, plumbing and electrical services. Our top-notch craftsmen have served Northwest Arkansas, Joplin and Carthage for more than 50 years.

Why Paschal? We offer free estimates and second opinions, 24/7 emergency service and 100% satisfaction guaranteed. A certified Trane Comfort Specialist, we service all brands of equipment and are A+ rated by the Better Business Bureau and recipients of the Angle’s List Super Service Award. At Paschal, we do it all and we do it well. Serving our customers and doing it with a smile is what we love to do!

Peace of Mind

Planned Maintenance

Keep your HVAC system running year-round with our maintenance service plans. Benefits include 24-hour priority service, repair and equipment discounts and no overtime charges. 

Specials Near Your Area

$88 Heating Tune-Up & Safety Inspection

For YOUR Health, Safety and Peace of Mind, we’ll ensure your heating system is operating as safely & efficiently as possible!
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OVER 50 YEARS

Serving Northwest Arkansas & SW Missouri

We are proud to serve the great communities of Northwest Arkansas, the Fort Smith River Valley and Southwest Missouri. You can rest easy because whatever your AC, plumbing or electrical needs may be – there’s nothing we can’t handle. It’s our passion and it’s our promise to you, one that we proudly stand behind. Avoid the hassle – go with Paschal!

Paschal Air, Plumbing & Electric- We're rated 4.9 based on 165 customer reviews.

They found my flue had come undone and they fixed it and also fixed a safety switch.
Cheryl Mitchell
Cheryl Mitchell
21:26 22 Jan 21
I called mid morning and they had a technician out within 2hours!!! Very professional and polite! They are our go to co from now on for all heating and AC needs... Thank You Brian!!!!
David Cowan
David Cowan
23:19 21 Jan 21
Courteous, efficient, knowledgeable. I will use them again!!
pamela scaggs
pamela scaggs
22:44 21 Jan 21
Very nice every time I deal with them!
Allissa Chesser
Allissa Chesser
17:33 21 Jan 21
He was quick,quiet and exacting. As I work nights having him arrive at 9 A.M. 10 minutes after I got home was wonderful as it will allow me to sleep longer.
Katherine Russell
Katherine Russell
15:55 20 Jan 21
Thank you Juan for getting to the bottom of our issue and getting our furnace back in order. Appreciate the urgency in helping us, thank you.
Chris York
Chris York
21:54 19 Jan 21
Tommy called prior to coming to the house, explained all he did and was thorough with addressing our issues and got the unit working quickly. Pleasant and professional.
Tj Bull
Tj Bull
21:23 19 Jan 21
Michael was very professional, polite, and thorough! He helped figure out my heating issues, installed a new thermostat, and did some updated maintenance on my systems. He was very thorough on what needs to be fixed/updated and got me enrolled in a maintenance program to insure the security and quality of my systems!
Regan Potts
Regan Potts
21:02 19 Jan 21
Same day service when I went home at lunch to a 52 degree house. Andrew came out the same afternoon, diagnosed the problem, and replaced the thermostat. House was warm by bedtime!
Emily Walker
Emily Walker
16:55 19 Jan 21
Very quick and professional, I love that they called ahead with the small window of time they’d be there and then showed up at that time! We will definitely use this business for all our hvac needs.
Caitlin Smith
Caitlin Smith
16:04 19 Jan 21
I’m having airflow issues throughout my new home (house built on 2019). The company that installed the HVAC couldn’t even figure out how to resolve the issue. One visit from Paschals was able to resolve some of my issues on the spot and a couple of others they are going to have their install team look at to see the best course to fix them. Overall, based on this visit, I’m extremely pleased with the knowledge of the technician and the professionalism he showed while looking at my system.
Craig Overton
Craig Overton
22:12 18 Jan 21
They was awesome...on time...trouble shot and gave great advice on fixing and maintaining my heat and air system....highly recommend these guys for any of your service needs...
Nathan Evans
Nathan Evans
20:40 18 Jan 21
I can always count on quick service. My house is old, so the furnace is set in a dark, yucky crawl space. Techs are always professional and do a good job working on it. I really appreciate Paschal.
karla washer
karla washer
20:26 18 Jan 21
Had an issue with our heating unit. Bud Anderson came out multiple times, could not solve the issue, told us we needed to replace everything. Colton came out promptly on a Sunday. Simple fix, said we definitely didn’t need to replace everything. So far seems to be running good. We have had good success with them for electrical issues as well.
Garrett Sanders
Garrett Sanders
22:31 17 Jan 21
Juan was the first technician to come work on my furnace. With the problem only occurring randomly it made it difficult to diagnose. He stayed with it and with the help of Kevin was able to get it fixed. They could have charged me with several different parts, but instead when it was determined the part was not faulty they went to the next one. Very fair, upfront with what they were doing the whole time and did not replace anything without getting permission first. Will definitely use again.
Christopher Shonk
Christopher Shonk
03:36 16 Jan 21
Kevin was a pleasure to work with. He showed up on time, handled all of our heating problems, and performed the maintenance needed in a timely manner. We appreciate his hard work and diligence. Highly recommend him!
M.J. Schutz
M.J. Schutz
22:09 14 Jan 21
Great experience. Our technician texted his ETA, was on time, professional and courteous. He performed the inspection/ maintenance and shared his findings/ recommendations. Great experience!!
Cornell Williams
Cornell Williams
19:52 13 Jan 21
Great appointment availability. Friendly. Fixed my problem quickly!
misti lira
misti lira
20:17 11 Jan 21
Andrew HVAC specialist quickly determined our problem with the heater. He offered a maintenance plan that no one has ever offered. They will come out twice a year to maintenance my HVAC system. He offered us a new thermostat because mine was every old and wasn’t working right. What a nice change that we can see what the temperature is in our house now. He fixed our heater and was very professional and highly respectful. I highly recommend Paschal.
Lisa Merrill
Lisa Merrill
23:07 09 Jan 21
I use Paschal for servicing heating and air issues at my home and rental property. They are great to deal with and very responsive to our needs. Bobby, the technician today, was both professional and highly capable. I highly recommend their services!!
Mike Martin
Mike Martin
00:42 09 Jan 21
Juan was quick to arrive and very professional. Did the inspection quickly and determined what was causing the problem. Told me what I needed to know and offered further services when I needed them. And put up with my happy pup too!
Jennifer Oramous
Jennifer Oramous
19:41 08 Jan 21
Paschal makes the process of having a new heating and air conditioning system installed easy and seamless! Everyone, from the Comfort Specialist, Daniel, to the Sales Coordinator, Stephanie, and the installers, Tyler and Zack, we’re all AMAZING!! They were informative, kind, organized and efficient. Tyler and Zack stayed longer than they originally expected bc they encountered a problem/change with the location of the existing flue and they wanted to make sure they corrected it and that everything was done perfectly. I truly appreciate their attention to detail and the level of customer service the entire team provided. My new Trane system is working wonderfully and I couldn’t be happier with my choice to use Paschal Air, Plumbing & Electric for my installation. They are the BEST heating and air company around!!
jade rundle
jade rundle
17:57 06 Jan 21
Jerry the HVAC specialist quickly determined my problem with the heating system and carefully tested the various components. He explained what he was doing and after correcting the problem, cleanedand closed the system up.
Bob Lowry
Bob Lowry
16:18 05 Jan 21
Scheduled to have a technician come and look at heat pump.
Jeremy Upton
Jeremy Upton
20:23 04 Jan 21
Travis is simply outstanding. You are fortunate to have him with your company. I always have a positive experience with your customer service team.
kr may
kr may
18:05 04 Jan 21
Awesome! Our home is ALOT warmer now than it use to be!
Shannon Nixon
Shannon Nixon
16:31 31 Dec 20
Fantastic company. Professional, Knowledgeable, Helpful and their system check up's are worth every penny. Nice knowing they will be here if we need them.
Michael Gifford
Michael Gifford
21:55 30 Dec 20
Tommy was very professional. Explained everything in detail easy to understand.
Tara Pandher
Tara Pandher
23:02 29 Dec 20
They installed some air purifying equipment. Timely, professional work. Would use again.
Travis Riggs
Travis Riggs
14:29 28 Dec 20
Sus precios son accesibles, son profesionales y son educados en su trato.
Yesenia Cueva Amador
Yesenia Cueva Amador
01:18 24 Dec 20
I used other companies before paschalheating and air and was blown away with their service. Jacob was very professional at what he does and who’s someone I can trust.
Greg Nashion
Greg Nashion
23:53 22 Dec 20
Kevin did a good job and I’m very pleased.
Myrna Cannon
Myrna Cannon
22:28 21 Dec 20
The guys worked hard and efficiently. They were friendly and exceedingly professional. They were helpful with our questions and made suggestions where appropriate.
Philip Brown
Philip Brown
15:10 21 Dec 20
I called Paschal after receiving their mailer for a Heating Tune-Up. Andrew and Felix were great. They arrived on time, even called when they were 30 minutes out. I had scheduled my appointment for 2 units but it was only noted for one. Andrew was very accommodating and looked at the second unit even though it was not on the schedule. Andrew and Felix pointed out some minor things that should be fixed on the units in the near future. It was great that they looked at everything to make sure all was working properly. Great service all around!
Briana Cole
Briana Cole
21:08 17 Dec 20
Tommy was great. On time and quick
Courtney Long
Courtney Long
17:46 17 Dec 20
They did a great job! Another quarterly service done! Very professional and courteous. Explained everything that he was going to do. Paschel always does a great job communicate in a timely manner. Always professional and willing to put the customer first.
SDS GT3
SDS GT3
19:18 08 Dec 20
Called Paschal & got a prompt appointment.Service rep Michael Healey called 20 min ahead & arrived on time. Very professional, knowledgeable, and pleasant.He insisted on using COVID protection per his company policy even though I didn’t think it was necessary (all outside work).Very efficient at performing maintenance procedures and advising of next steps.He did an easy upgrade on my heat pump after explaining the benefit & pleasantly up-sold me a maintenance agreement. It’s obvious he enjoys working for Paschal and was very skilled which means a lot to me as a customer.Paschal is a great organization!
Jeff Fisher
Jeff Fisher
22:17 07 Dec 20
I am super pleased with Paschal. I have used them to put in a new hot water heater and for electrical work. Brant, David and the team are fantastic. They go above and beyond. They truly care about each individual and the customer care is on par. I will plan on using Paschal for not only my personal home but all of my rental properties. Thank you for everything you do for our community.
Garrett Youngblood
Garrett Youngblood
02:37 05 Dec 20
Professional and didn't stop calling me, my phone put them in my block on phone. But after we finally got in contact with each other he was right here it seemed in a matter of minutes, fixed the thermostat and working GREAT. I WILL BE calling them if I need any service again in the future. Love them for being here for us.
Corinna Lundblade
Corinna Lundblade
15:23 04 Dec 20
We were very happy with our maintenance service. Tommy was thorough and timely. We appreciate the service! Thank you!
Amber White
Amber White
21:20 03 Dec 20
My heater went out when the windchill was in the 20’s and they responded immediately to my call. It was fixed on the same day and the service was great all the way around. I will recommend them to family and friends and call them again if an issue ever comes up.
Rebecca Blalock
Rebecca Blalock
19:45 02 Dec 20
Great company great people great service. They are on time they're professional. Colton was great today and he answered all my questions. Top shelf company I'm glad I'm with them
JEFF COURTWAY
JEFF COURTWAY
00:30 02 Dec 20
Quick, easy and fairly priced
Branden Eubanks
Branden Eubanks
19:02 01 Dec 20
Colton, our Representative, was professional, informative, responsive, and efficient. He is a great asset representing your company. I was very impressed.
John Teague
John Teague
23:15 30 Nov 20
Tommy was right on time and did a great job inspecting our unit! Highly recommend!
Tom Sheffler
Tom Sheffler
21:45 28 Nov 20
Bobby and Kevin were both out to look at our furnace. They explained everything they were doing. Great customer service!
Kerry Helton
Kerry Helton
15:29 26 Nov 20
I called to ask for a toilet removal and installation. They responded quickly and came two days later. The install was quick and well done. The young man was courteous, friendly and was totally COVID complicit. He did a great job in performing a very necessary job during this time of family and giving of thanks.I gladly give him 5 stars or 10 stars, whichever is the scale for the best of ratings.
Sam Wakefield
Sam Wakefield
16:37 25 Nov 20
Tommy was a professional and he explain in detail what the problem was and what my options were. I appreciate that.
J.Brent McElwee
J.Brent McElwee
00:26 25 Nov 20
Tommy was polite and professional throughout the visit. He was very knowledgeable and helped me understand future maintenance needs that we can expect. He also maintained Covid safe preventive measures while in the home.
Jeffery Kordsmeier
Jeffery Kordsmeier
20:03 24 Nov 20
We recently used Paschal Heat and Air for a repair to our furnace. They were able to come out the same day even though it was late afternoon when I called. The tech was friendly, professional and did a great job of explaining what needed to be repaired, the process and what the cost would be. I would definitely recommend them.
Dawnya Parr
Dawnya Parr
14:53 24 Nov 20
I was offered a heating maintenance special via public mail flyer...was surprised at how quickly I was able to schedule an appointment that worked with my personal schedule. The repair man was very cordial as well as informative. He was tidy and efficient with his work. He offered a yearly maintenance program that sounds like a good value. I will strongly consider this for the future.
Kim Wood
Kim Wood
22:37 23 Nov 20
Excellent check up. Everything was tested and explained clearly by Stephanie. Than you for the great service!
Gary McCarty
Gary McCarty
17:13 23 Nov 20
Excellent
Pam Treadway
Pam Treadway
21:59 20 Nov 20
Was very helpful in explaining the thermostat and the filters.
Lisa E
Lisa E
16:54 20 Nov 20
Really appreciate the same day visit and excellent customer service!
Kayul Jain
Kayul Jain
12:28 20 Nov 20
Mike answered all of my questions and thoroughly tested my HVAC system. Very professional and I’m glad to be doing business with Paschal.
Tim Malone
Tim Malone
19:18 19 Nov 20
I have a GeoThermal system installed by Pascal about five years ago. Very satisfied with all aspects of the system (quality, efficiency, quietness, reliability, comfort). Also very happy with the service that Pascal provides. Office staff, management and service technicians all friendly, helpful and very competent. I have a bi-yearly maintenance agreement to keep my system in top shape.
Noel Ottaviano
Noel Ottaviano
15:48 18 Nov 20
Technician showed up on time, took all COVID-19 safety precautions, went right to work and explained everything he was doing as part of the heatingcheck and maintenance. We use Paschal for All our Heating and A.C. needs. Highly recommend.
Shari Akers
Shari Akers
15:41 18 Nov 20
Very knowledgeable and made clear recommendations for both present and future concerns. I never felt “oversold.” Fixed problem quickly
Kasey Walker
Kasey Walker
17:30 17 Nov 20
Excellent service: Very professional, courteous, friendly, and in sync with Covid restrictions! Thank you Colton!
Margo Clark
Margo Clark
16:42 17 Nov 20
Installation of new water heater, gas supply line for new range, updated kitchen plumbingExcellent workmanship, very professional, very pleasant, highly recommendJosh and Mitchell evaluated the jobs and provided estimatesAdam and Joe performed the workAll excellent professionals
Rick Cartwright
Rick Cartwright
23:47 16 Nov 20
Tommy was on time and did a preseason heating checkup. Excellent service
David Bays
David Bays
22:59 16 Nov 20
I was having a lot of issues with my AC/Heating unit. Paschal committed to figuring out the issue. I appreciate their professionalism as they reached out to diagnose and explain the issue. I have worked with other heating and air companies before and Paschal was the first to commit to finding and fixing the problem.
Sarah Brent
Sarah Brent
21:33 16 Nov 20
Jacob was on time and very professional as he conducted the maintenance on our HVAC system. Great job.
Paula Stills
Paula Stills
00:02 14 Nov 20
HIGHLY RECOMMEND!!!!! Brady and Michael arrived on time as scheduled to remove/install new heating and a/c unit. Very professional, friendly and informative in explaining the newly installed systems. I have never been disappointed and will continue to utilize their great quality of services.
Leigh H
Leigh H
22:51 13 Nov 20
Great service by Donald. Professional & courteous!
Lennie Carroll
Lennie Carroll
22:24 13 Nov 20
Install thermostat and also checked out my heating system. Service person (Tommy) was very informative and knowledgeable. Also the company mpany was quick to respond to my needs
Tommy Morrison
Tommy Morrison
18:48 13 Nov 20
Mike the technician, was thorough and explained what he saw with my hvac.
Jeff Goldammer
Jeff Goldammer
00:17 12 Nov 20
Tommy was very nice and helpful. I really appreciated him.
Amanda Scott
Amanda Scott
23:43 11 Nov 20
Very professional and did a great job
Robin Denison
Robin Denison
22:19 11 Nov 20
Contacted about a check up, friendly on phone, quick response. Good tech visit
Kevin Rains
Kevin Rains
02:09 11 Nov 20
Very friendly and good at what they do!
Stan Heater
Stan Heater
21:56 10 Nov 20
Always professional and knowledgeable. Best heating & air conditioning company in Arkansas
Carol Chamberlain
Carol Chamberlain
16:32 10 Nov 20
Technician was polite, helpful, and professional.
Mr. Lloyd
Mr. Lloyd
22:16 09 Nov 20
My technician spent time explaining what he did and what he found. Will ask for him in the future.
Rich Predl
Rich Predl
20:09 09 Nov 20
Andrew was fantastic!
anthony coston
anthony coston
17:21 09 Nov 20
Tommy came late Friday evening and stayed until he figured out the problem. He worked for about 2 1/2 hours to make sure it was working properly. We are very happy with the service.
K Young
K Young
15:51 07 Nov 20
Colton gave me an overview of my furnace and it’s functioning. He also gave me some good/helpful advice about the filters that I am using and ones that could be better. Very good service from Colton and Pascal
Patricia Turner
Patricia Turner
17:37 06 Nov 20
Excellent service by Paschal service representative Bobby 👏👏👏👏👏
Eddie Farmer
Eddie Farmer
16:50 06 Nov 20
Tommy was courteous and efficient. Dispatch sb more effective in communicating delays.
Mark R
Mark R
20:17 05 Nov 20
Chuck was prompt and professional. He wore a face mask at all times and booties when he was in the house. Would highly recommend Paschal heating and air and especially Chuck.
Daria Wineland
Daria Wineland
16:59 05 Nov 20
Paschal always shows up on time and does great work. They are reasonably priced as well.
Chris Deen
Chris Deen
14:37 05 Nov 20
Tommy the technician was very knowledgeable and professional. We appreciate him taking the time to explain how to fet the best value from our heating system
Eden Tallman
Eden Tallman
02:38 05 Nov 20
We love Paschal. Always reliable. Trustworthy and honest. We have had 2 new units installed in one of our homes with Paschal and they were incredible. They carry Trane units which we love. In our new house we have a contractor grade unit until it dies many years from now and Paschal does the Spring/Winter service plan for us and does an excellent maintenance program. Highly recommend Pascal. Thanks for getting us ready for winter today!
Amy Bell
Amy Bell
22:48 04 Nov 20
Tommy was very polite and professional. He also went over the maintenance plans! Great experience! Thank you
Connie Phillips
Connie Phillips
17:38 04 Nov 20
My technician was Tommy and he was knowledgeable and explained what he doing. Very professional
Nancy Cain
Nancy Cain
00:44 03 Nov 20
Tommy was very knowledgeable and did a great job!
Julie Boysen
Julie Boysen
23:25 02 Nov 20
As usual, fast, timely, professional, friendly service call
Dennis Sterling
Dennis Sterling
20:10 02 Nov 20
Fantastic service for Plumbing Toilet Installation. Adam did an excellent job and the entire staff was courteous and professional!
Web Energy
Web Energy
16:24 02 Nov 20
Andrew was a great help today when my furnace quit providing warm air. Explained everything. Reasonable prices. I setup a yearly maintenance program. I hope my furnace does well this winter.
Amial Iverson
Amial Iverson
01:21 01 Nov 20
Michal was a very experienced professional and helped me understand HVAC efficiency tips and design.
Joseph Dukart
Joseph Dukart
14:08 31 Oct 20
Will update after HVAC tech comes out to service our unit . Thanks.. update- 10/30/2020 , Jacob came out and was very helpful showing us the heat pump system controls and making sure the unit was working properly !!
Matt Bowman
Matt Bowman
21:50 30 Oct 20
Tommy was great; very informative on the issues I was having and offered great options. Would definitely recommend!
Alejandra Serna-Cardona
Alejandra Serna-Cardona
21:04 30 Oct 20
Great on time and very efficient.
Alice Roberts
Alice Roberts
18:45 30 Oct 20
Prompt, polite and knowledgeable. Pleased with our selection of Paschal for our new HVAC system.
Ken Lanshe
Ken Lanshe
17:06 30 Oct 20
Paschal is a great company. I’m not sure how they compare to other companies in price, but I wouldn’t trade them for a less expensive group anyway. The quality of work, respectful nature of their employees and their professionalism are top notch!
Kysia Thornton
Kysia Thornton
14:40 30 Oct 20
A very nice young man. Very professional. Knew what he was doing.
Pam Ferguson
Pam Ferguson
23:55 29 Oct 20
Been without heat for three days, I'm glad the weather wasn't below freezing, I called Pascal scheduled a call out, they came out on the third day at 8 pm, I was the technician last job for the night. Tommy the technician had my heater up and running within 5 minutes, he looked at couple of things and went to work then he was done, Tommy is very knowledgeable in his job, he was able to answer some of my a/c and heater questions. Your in good hands when Tommy shows up for your service call.
Scott T. Speed Sr.
Scott T. Speed Sr.
01:42 29 Oct 20
Tommy V was very professional and personable. He competently assessed the situation and resolved it immediately. I was even moved up to same day service when it became an option.
Jenna Miano
Jenna Miano
20:35 28 Oct 20
Good work, honest folks.
tom maher
tom maher
16:23 28 Oct 20
Jacob arrived and found a faulty switch and ordered a new one. He was very polite, and respectful of both me and my home.
Frankie Jackson
Frankie Jackson
12:02 28 Oct 20
The technician (Jacob) who came to do our annual heating maintenance was very kind and professional. He answered my many questions and provided thorough explanations. 10/10 would recommend.
Jannie Cole
Jannie Cole
01:51 28 Oct 20
Very proffesional, responsive, and on time. Very satisfied.
William Dixon
William Dixon
23:29 27 Oct 20
HIGHLY RECOMMEND!!!!! Have used their services for over 2 years now & will continue to utilize their services. Scheduled an appointment for a heating system issue and was scheduled within 1 day from the call. Tech (Tommy) arrived on time and was very professional, friendly & knowledgeable. Really appreciated the fact that he took the time afterwards to discuss in length the findings/resolution for the heating unit system and as well foreseeable issues that could arise from his inspection of the unit.
L Richard
L Richard
17:20 27 Oct 20
HIGHLY RECOMMEND!! Have used their service for over 2 years now & highly recommend!! Always receive great customer service and always quick to get you scheduled for repairs. Tommy arrived the day of the appt as scheduled & got the heater issue fixed & back up & running quickly. Really appreciated the fact that Tommy took the time afterwards to go over not only the issue he repaired, but as well the system itself, potential issues and resolutions should it need to be repaired or replaced in the future. Tommy was very friendly & knowledgeable & I greatly appreciated the advice & information given.
L Richard
L Richard
00:58 27 Oct 20
Kevin who came and finished my repair was very good and informed about my issue.
Robone123
Robone123
00:22 27 Oct 20
They always have excellent and friendly service.
Timothy Humphries
Timothy Humphries
19:14 26 Oct 20
Paschal is definitely our preferred provider. The company exemplifies the word professional. We would give them 10 stars if it was possible
John Barth
John Barth
16:20 26 Oct 20
Tommy was fantastic!! Great service!!
Sue Lipp
Sue Lipp
16:11 26 Oct 20
Jacob was great. Came out and diagnosed the problem quickly and installed a new thermostat while he was here. Would definitely recommend!
Bryce Jordan
Bryce Jordan
15:49 25 Oct 20
Excellent communication, professional and informative service. and on time. (And they took the time to teach me a bit more about my furnace and AC.)
Bill Levine
Bill Levine
23:12 24 Oct 20
Appreciation and Thanks to the ladies and gentlemen of Paschal. They were friendly, polite, helpful and knowledgeable. I will return for repair/replacement of ducts in the future. Y'all are doing an awesome job!!
Michelle Marrs
Michelle Marrs
16:40 24 Oct 20
Kevin was super helpful. He went above and beyond helping fix our system. He explained things about our unit that no one bothered to explain before when they installed it.
Kimberly Bay
Kimberly Bay
22:44 23 Oct 20
The serviceman was very professional and nice!!
Betty Parker
Betty Parker
20:57 23 Oct 20
Serviceman was very polite and answered all my questions.
Ann Henderson
Ann Henderson
15:47 23 Oct 20
The technician "Kevin," was very professional and fixed our problem...
tracey thompson
tracey thompson
14:54 23 Oct 20
Service was great would recommend
Terri Munnerlyn
Terri Munnerlyn
15:51 22 Oct 20
Extremely professional, knowledgeable, and thorough. Jacob did an excellent and thorough job checking out my furnace and assuring it was running correctly. Thank you.
Don Rosenbaum
Don Rosenbaum
23:51 21 Oct 20
Geothermal heating and air since about 2012. Split system (up and downstairs) works well, always great service!
Janet Titus
Janet Titus
18:42 21 Oct 20
I have had great service from Paschal. They are professional and keep our system running great.
Ursa Michaels
Ursa Michaels
15:09 21 Oct 20
Byron and Jesse removed old and installed new toilet. Great job and they were very professional. They are both a credit to Pascal.
Charles Maples
Charles Maples
23:36 20 Oct 20
Had 3 different company's come to repair my heater. Pascal came 3 different times to try to fix the same problem. Finally success. The furnace is working. They didn't give up untill it was fixed. Friendly, professional, efficient team.
Troy Dingman
Troy Dingman
23:25 20 Oct 20
Ken was very professional and did a fantastic job diagnosing and repairing my AC,Heater, and Thermostat! Thank you Ken and Paschal Heat and air, for your service in our community.
Chip Brown
Chip Brown
19:48 20 Oct 20
Professional and prompt!
Kristy Camp
Kristy Camp
14:56 20 Oct 20
Great job on scheduled maintenance and customer service
Darla York
Darla York
23:27 19 Oct 20
Bobby Bush did a fine job.
Rob Darrow
Rob Darrow
20:40 19 Oct 20
Great customer service from Jacob!!! Very friendly and knowledgeable!!!
Mark Powell
Mark Powell
19:38 19 Oct 20
Technician was on time, polite and knowledgeable. Answered my questions. A very good experience.
Joe Bootz
Joe Bootz
17:08 19 Oct 20
Timely, professional, and Covid compliant - what else can you ask for?
Larry Lames
Larry Lames
00:38 19 Oct 20
Amazing crew, professional and personable! I've used Paschal for plumbing, gas, electrical, and furnace issues. They've installed a fixture so I could hook up a gas stove, installed a garbage disposal and fixed its connection issue, installed a cast iron sink (and stopped by Home Depot to pick it up!), diagnosed and fixed a breaker issue, inspected my hot water heater, and did maintenance on my furnace. They are always respectful, and they explain everything they're doing and why. Awesome people all around!
Kimberly Hughes
Kimberly Hughes
13:37 18 Oct 20
Whenever we have had a problem, Paschal has responded promptly and taken excellent care of us. Often the service has been by Travis and he has always been extraordinarily helpful and professional.
Bob Elliott
Bob Elliott
16:12 16 Oct 20
Very responsive to initial call for service/schedu;ing. On time for service. Knowledgeable and efficient. Listened and took time to respond. Explained several options focused on our needs. .
Jerry Kincade
Jerry Kincade
15:19 16 Oct 20
Excellent Service.
Catharina Kratchmer
Catharina Kratchmer
14:30 16 Oct 20
Paschal is awesome - always professional and always on time. We really appreciate them! Highly recommend!!
Kara Mason
Kara Mason
22:09 15 Oct 20
Friendly and professional business from office staff who made it easy and informative to schedule to device technicians. The services were plumbers,electricians and HVAC who came to the house. All very friendly, professional, informative and friendly. Services were priced very competatively. I lived in many states over many years and it's the best service from any maintenance business. Thank you!
Suzanne
Suzanne
22:08 15 Oct 20
Tommy was so friendly and professional 🙂
April Anderson
April Anderson
18:24 15 Oct 20
Jacob did a great job for us. Took time to explain our system to us.
Karl Hellmann
Karl Hellmann
14:20 15 Oct 20
Andrew arrived as scheduled and quickly found the problem. I couldn't have asked for a better experience. Thanks Andrew.
CR Phillips
CR Phillips
20:15 14 Oct 20
Andrew, did a wonderful job! He was so thorough and made sure to explain every step of the way. He also mentioned pricing and what he was doing beforehand. I really appreciate his service!
Arshia Javid
Arshia Javid
02:53 14 Oct 20
Knowledgeable, friendly and professional. Tommy performed thorough check, fixed several problems and explained everything clearly. Would definitely recommend to friends and neighbors.
Robert Ernst
Robert Ernst
21:42 13 Oct 20
Very pleased with HVAC service. Tommy was thorough and provided clear explanations. He was great to work with, both friendly and helpful. As with other Paschal service calls, the work was done very professionally and I will continue to rely on their services in the future.
Robert Ernst
Robert Ernst
21:40 13 Oct 20
We have always received excellent service and care from Paschal. From the service technicians to the customer care team, they are all extremely knowledgeable and friendly. We highly recommended!
Rachel Holt
Rachel Holt
19:13 13 Oct 20
Very patient explaining all the possible answers to my questions. Did the work needed nicely and fast.
g lavanya
g lavanya
19:05 13 Oct 20
Kevin did a great job and was very courteous
Walton Hook
Walton Hook
17:29 13 Oct 20
Great experience getting a tough job completed. We recently renovated and the contractor had not mitigated the drywall dust pushing it all over the house. The entire system needed cleaning and inspection. Grateful to Tommy for getting it done promptly and giving us great advice.
Troy Campbell
Troy Campbell
14:42 13 Oct 20
I was impressed with the professionalism. Our package unit hasn't been serviced in severe years. The technician was only able to find a run/start capacitor. He replaced the item immediately after a complete explanation of the cost now versus when it actually quits.
bryan elliott
bryan elliott
14:17 13 Oct 20
Paschal has done a great job for me. I feel like they dont just money, but to actually take care of our unit and well being.
Eric Higgins
Eric Higgins
12:17 13 Oct 20
Service tech, Michael was excellent in solving issue with piping from roof to attic. He was thorough and tookthe time to explained the cause and solution. From calling to make appointment and having an exceptional service tech to work with I would recommend Pascal Air, Plumbing and Electric!
Wanda Cieri
Wanda Cieri
17:43 12 Oct 20
Andrew Liles is very courteous and professional when he is on the job. Being a single Mom who doesn’t know much about these types of things definitely put my mind at ease when he came to take care of my AC and Heating unit!I would recommend him to anyone for Heating and Air issues or even routine maintenance!
Helen Newman
Helen Newman
04:10 10 Oct 20
Always a pleasant experience with the company. Had Chuck come over today, very professional and efficient service.
Amy Klivans
Amy Klivans
21:56 09 Oct 20
Technician was very thorough and professional.Good experience !
Mary Vandervieren
Mary Vandervieren
21:23 09 Oct 20
Paschal installed a complete HVAC system. The estimator provided a complete estimate with 3 price points. The installers did a walk thru before installation and answered all od my questions. They did great work and at installation end we are very happy!
Kenneth Phillips
Kenneth Phillips
16:34 09 Oct 20
Efficient, courteous and reliable. Helpful technician.
Raja Kali
Raja Kali
16:03 09 Oct 20
Excellent response time and communication! I highly recommend this group!
Mary Katherine Foy
Mary Katherine Foy
13:19 09 Oct 20
Great service
Holly Lar
Holly Lar
20:09 08 Oct 20
Our air conditioner went out. I called Paschal and a serviceman was out here and had it fixed with in an hour after I called. Fast service!
Brian Bibler
Brian Bibler
01:49 08 Oct 20
Tommy was great. He arrived right on time and called ahead to let us know when he would be here. He carefully explained the problem and provided a temporary fix until the part could be installed to fix it permanently. We will use Paschall again.
Brandon Dill
Brandon Dill
23:14 07 Oct 20
Great!
Anna Roblee
Anna Roblee
19:56 07 Oct 20
Byron and Jesse were very professional and got the job done efficiently!
Michael
Michael
17:28 07 Oct 20
Adam and Tyler did a fast and thorough install of my new water heater.
Charles Lee
Charles Lee
15:22 07 Oct 20
Andrew was punctual, professional, and courteous. He took care of a problem for us and we couldn't be happier with the service we received. This is why we continue to use Paschal for our heat and air needs. They carry a great product and their service is top notch.
Pam Hardbarger
Pam Hardbarger
14:59 07 Oct 20
Brady and his crew were extremely professional and took extra precautions due to COVID. They stayed and walked us through how to use our new system and new thermostat. Highly recommended.
Drew Devenport
Drew Devenport
00:57 07 Oct 20
Great guys all around! We had them do a huge over haul on the house including a new hvac system plumbing replacement and electrical work. They arranged a time for us on each and showed up when they said they would. All the people involved were polite took time to tell us what they were doing and answered all the questions we had. We will definitely recommend and use thier services again when the time comes.
Cody Christie
Cody Christie
20:33 06 Oct 20
No problems. Here on time. Good customer skills
karon garrett
karon garrett
16:53 06 Oct 20
We have been using Paschal for about 5-6 years. They are absolutely the best at HVAC and Generators. Our Technician Travis is the best Tech I have ever experienced. Highly recommend.
John OBrien
John OBrien
00:53 06 Oct 20
Mitch and Josh came out to look at our water heater. They had the problem figured out and an estimate to fix it in less than 10 minutes. They we very professional, very knowledgeable and a pleasure to work with! I couldn’t have been happier with our experience!
Ashleigh Hutsell
Ashleigh Hutsell
00:32 06 Oct 20
Tommy came to check on our recently installed system, and was very polite, knowledgeable, efficient, and professional. Great job Tommy👍We have been very pleased with the high level of customer service from Paschal and would recommend them.Today, Jacob came to service our system. He was very polite, knowledgeable, and professional. Thank you, Jacob, for a job well done!
Monica Eaton
Monica Eaton
14:53 05 Oct 20
They got out to our house same day, took care of our problem quickly. We will use them again when the need arises.
ROGER HENSON
ROGER HENSON
22:41 04 Oct 20
Kevin Mynatt responded and arrived within one hour. He was very professional and fixed the problem very quick. He was very friendly and we appreciated his appearance and expertise. This happened on a Saturday so the quick response was very welcome.
Earl Alsdurf
Earl Alsdurf
16:49 03 Oct 20
Great customer service. Paschal employees always have a great attitude and conduct themselves professionally.
Terry Brown
Terry Brown
02:16 03 Oct 20
Great service every time with Paschal! Tommy was very knowledgeable and had some great tips to keep my furnace running well this winter.
Amy Mayes
Amy Mayes
21:56 02 Oct 20
Very thorough and polite.
Stevie B
Stevie B
19:09 02 Oct 20
Positive experience. Adam did a good job of re-plumbing after we replaced countertops and Kitchen sink. After we detected that old disposal leaked, he and Jesse were quick about replacing with a new one. Everything works great.
Jason Wilcox
Jason Wilcox
22:01 01 Oct 20
Service was excellent..service tech Tommy Vedilago was excellent and professional
Bill Eighmy
Bill Eighmy
20:36 01 Oct 20
We had 2 toilets repairs. Byron was my plumber he was professional, courteous, he wore booties over his shoes, had a mask on, gloves had both toilets done in an hour. He was very nice when showing me what was wrong with them. Will definitely be calling again if services are needed.
Roberta Collins
Roberta Collins
16:32 01 Oct 20
I have been a customer of the Carthage Lennox service since 1985 which is now under the auspices of Paschal. My first experience with Paschal was yesterday when their technician Kevin M. came to look at my AC. He fully explained the problem I was experiencing, gave me repair options and the consequences of each before I had to make a decision. I was very pleased with his professionalism and service. Kevin also took the time to explain the maintenance plan that Paschal offers but I requested time to think about that. I called Paschal the next morning with additional questions about the plan which were fully answered by Devaan and I agreed to their home maintenance plan. Devaan also graciously gave me a discount on the part that I had to buy for the AC the day before which is a perk of their maintenance plan. Kevin M. came back today for the full seasonal maintenance of my two furnaces and again, I couldn't be more pleased with his service. He was pleasant, wore a mask and foot slippers in the house, and very professional in his manner. I can recommend Paschal without reservation.
Joan Letsinger
Joan Letsinger
00:01 01 Oct 20
Absolutely amazing company! They came the very next day of calling , Dallas was the tech that came out to help us he was extremely professional and polite the entire time. HIGHLY RECOMMEND this company and Dallas for any help!
Jesseline Pichado
Jesseline Pichado
20:24 30 Sep 20
Great technicians! Always happy with work.
Sheri Lynn
Sheri Lynn
18:53 30 Sep 20
Josh and Larry replaced our water heater and they were extremely knowledgeable and easy to work with. They really represent the company extremely well. Thanks for the hard work and for the great info! The next time I need any work done, I’ll contact Paschal.
Bo Coaten
Bo Coaten
17:53 30 Sep 20
This was the 2nd time I have utilized Paschal for plumbing needs. The service technicians, Adam and Jesse, were professional, knowledgeable and courteous. I will utilize them each time I have a plumbing or HVAC concern.
Craig Smith
Craig Smith
16:35 30 Sep 20
I am never disappointed with Paschal and we have used them since we moved into our current home. Today's service was the level of excellence we have come to expect from them. They worked around my schedule and ensured a convenient appointment time, arrived precisely on time and took care of my system. Tommy was very personable, made a repair to my unit at a GREAT price and ensured everything was running smoothly. He took the time to ensure everything was to my satisfaction, and is helping set up the plumbing arm of the company to help me with something else. AWESOME SERVICE, THANKS TOMMY!
Wez Young
Wez Young
21:12 29 Sep 20
9/29/2020I had a very good experience using Paschal Heat & Air. The service technician, Brian, was friendly, courteous, and very professional in performing his duties. I would highly recommend Paschal Heat & Air for your HVAC needs.Respectfully,Richard Morrison
Richard Morrison
Richard Morrison
18:41 29 Sep 20
Excellent service. Always glad I bought my unit from themTommy was very thorough and professional!!
Betty Utsler
Betty Utsler
17:40 28 Sep 20
All was great !
James Pace
James Pace
14:30 28 Sep 20
Adam repaired the hot and cold water valves in the kitchen; previously he disconnected the sink in preparation for new counter tops. He was very personable and efficient and did an excellent job.
Jeanne Selby
Jeanne Selby
01:37 25 Sep 20
Tommy did a great job servicing our units !
Kathy Boedeker
Kathy Boedeker
23:01 23 Sep 20
Tommy did a great job!
George Grimes
George Grimes
21:30 23 Sep 20
I was so fortunate to call them as my a/c went out after 6 years on my new house and while other companies quoted me a price Paschal insisted on looking at the duct work in the house as they said my A/C should have have gone out that quick. The problem was the duct work was too small for the size of the a/c. They fixed the problem correctly so I would not burn out another one. Fortunately we have two units so we just stayed in another part of our house. And because they put in the right size duct work they said a smaller unit would work.It’s best to have things done right the first time but if not, at least make sure it is the second time.
Jim Potts
Jim Potts
20:20 23 Sep 20
great service. Came same day within a couple hours. Fixed my issue and advised on future maintenance. Will be using them again when needed.
C C
C C
14:23 23 Sep 20
Excellent service
Marshall Williams
Marshall Williams
15:54 22 Sep 20
Juan came out to repair my A/C today. He showed me exactly what was wrong with the unit and explained why it wasn't working. He told which part had to be replaced and which needed to be replaced, I decided after looking at both pieces to replace both. Juan was very professional and kind. I highly recommend both him and Paschal for heating and air needs.
Catherine Heltzel
Catherine Heltzel
17:02 21 Sep 20
Knowledgeable and straightforward
Larry Fincher
Larry Fincher
19:42 18 Sep 20
Tommy was very professional and had some helpful tips.
Joe Cargill
Joe Cargill
23:14 17 Sep 20
First time I've used this company. I had previously used Simpson Sheet Metal, but they retired and Paschal took over. The technicians arrived quickly, were professional and explained the problem well. Got it fixed for a reasonable price and made a few useful recommendations. They also have a nice website that makes it easy to schedule a service appointment.
Dustin Franks
Dustin Franks
20:43 17 Sep 20
Called to have my system checked as it did not seem to be cooling properly. They guys came out the same day that I called. My system was low on coolant, and they were able to add necessary level. I could feel the difference within just a few minutes.This is not the first time I have used there services and have been very pleased. I would not call anyone else!
Gigi -
Gigi -
22:48 16 Sep 20
Wanted to have our furnace checked for this winter because it wasn't heating well at the end of last winter. First time having to handle something like this but Tommy was very thorough and explained what he found and thought as well as gave us our options. I'm very happy I chose this company and the inspection was affordable!
Julianne Fitchue
Julianne Fitchue
21:23 15 Sep 20
Very satisfied with Paschal services. Fast, professional, knowledgeable and friendly technicians.
Marcy Lippold
Marcy Lippold
18:21 15 Sep 20
Tommy was quick, thorough and friendly. Good turnout.
Mike Armstrong
Mike Armstrong
21:41 14 Sep 20
Very impressed with Paschal. I had multiple plumbing issues. Scott and Josh arrived on time and were very professional. They went above and beyond helping me out. I will use Paschal from now on ! Thank you so much.Edit: used Paschal hvac 9/14/2020Tommy repaired my AC. He was very professional and explained everything to me. It's obvious he cares about doing a great job. Thank you Tommy.
Kris Kimmel
Kris Kimmel
20:23 14 Sep 20
I had a leak in the bathroom on a Saturday night. I had to turn the water off to the entire house and with three boys, this was not a repair that could wait until Monday. Richard arrived promptly to save the day. He was able to repair the leak quickly and did a beautiful job! He was courteous and professional, taking all precautions necessary during this pandemic. I would definitely recommend him to everyone!
Anna Hanson
Anna Hanson
19:53 14 Sep 20
Paschal provides great service and always quick to respond.
Barri Tulgetske
Barri Tulgetske
16:13 14 Sep 20
Have always loved Paschal and they are fair on price and very professional.
Roxanne Schreiner
Roxanne Schreiner
16:06 14 Sep 20
Guy did a good job and explained everything.
HawgSports
HawgSports
15:20 14 Sep 20
Thanks Bobby. Very professional and much appreciated. Will recommend to all my friends and family.
Michael Redfearn
Michael Redfearn
22:49 08 Sep 20
Always appreciate Paschal’s service. Service man, Andrew, was courteous and knowledgeable about questions I had. Fixed a thermostat that was not working in addition to regular service.
Ginny Smith
Ginny Smith
16:51 08 Sep 20
They serviced my heating and my air conditioning. They added Freon , changed a capacitor, and changed filters. They answered our questions , were very knowledgeable and polite . I would highly recommend them.
Cupcake Lovebunny
Cupcake Lovebunny
14:57 08 Sep 20
Bobby was very professional and knowledgeable. He was able to diagnose and repair the issue quickly. They’ve earned my repeat business!
Kodie Alday
Kodie Alday
03:27 06 Sep 20
Very kind , thank you for coming on labor day weekend 🙂
Gina Griffin
Gina Griffin
19:52 05 Sep 20
Called about one of the zones not working at the house. They had a technician out and the repair was complete within 2 hours of my call.
Don Hendricks
Don Hendricks
20:19 04 Sep 20
Used Paschal several times for all our HVAC needs. Responsive and professional each time and reasonable rates. Tommy did great work, and got our A/C running in no time.
Shane Halvorson
Shane Halvorson
17:26 01 Sep 20
Being new to the area, we were looking for a heating and air company to inspect the system at our newly purchased house. We received several recommendations on Paschal Heating and Air so we made an appointment. Frank Livingston IV, our service tech, came out and inspected both our heating and cooling systems. He was absolutely top notch! Explained how the gas furnace worked as it was new to us (we always had a heat pump) as well as went over the workings of the a/c unit.From making the appointment with a very nice customer service person to Frank coming out, we have peace of mind about our system. Paschal really is tops in customer service! Reminds us of the heating and cooling company we had on contract for over 25 years in Virginia!We are so pleased that we choose Paschal for our heating and air needs. Tech Gabe came out today to perform the spring service. He is a top notch professional. Thank you!Paschal Plumbing service recently installed (2020) a new water heater in our house. Richard came out to assess the situation and presented the options. He was very thorough and professional and presented the options. He and the rest of the team completed the job in late August. Once again, they were professional and neat; took Covid safety precautions as did Richard on the initial appointment. Thank you again Paschal for an excellent company and positive experience.
Nancy Miller
Nancy Miller
17:08 01 Sep 20
I truly appreciate the hard work this company has done for us. Thank you for not only helping us and making us feel like family. The men that came out to work on our air conditioner unit were not only hard workers but very kind spirited. I recommend this company
Tammy Watson
Tammy Watson
00:06 01 Sep 20
Water Heater Repair and Replacement.
James Smith
James Smith
20:49 31 Aug 20
Josh is an excellent plumber and was fortunate enough to get service literally in minutes
Weston Self
Weston Self
18:02 31 Aug 20
Michael was awesome. He found the problem within minutes of arriving, was able to quote exact costs quickly. On top of that, he was very pleasant and didn't get annoyed when my kids wouldn't stop talking to him. Very professional.
Jeremy Welkley
Jeremy Welkley
01:26 31 Aug 20
Michael came out the day I called and within minutes he diagnosed the problem and had everything available to get my AC up and running. Great service!
Tai Kirby
Tai Kirby
02:21 30 Aug 20
There was a strong leak in the condensation line to my AC unit. They had someone out the following afternoon. Colton was very professional & had my issue resolved quickly. He even showed my what I could do to help prevent this issue in the future & how to fix it myself if it does. I've used Paschal for both my water & air troubles & they have not let me down!
Jimmy Hernandez
Jimmy Hernandez
21:39 28 Aug 20
Finally had our ACs checked and always reassuring and a pleasure to deal with a company you can trust and rely on to do the work right! Thank you!
Sam Salomaa
Sam Salomaa
20:36 27 Aug 20
Service tech completed cleanup of interior and outer parts of AC unit, uninstalled fan heading, and reinstalled to unit to check for any repair issues. Unit is much cleaner. Complete Diagnosis of issues provided
Lisa Ellison-klarner
Lisa Ellison-klarner
00:06 27 Aug 20
Very professional from initial contact to completion of service. Did not exceed upfront estimation of charges. Quick and courteous.
Charles and Marsha Williams
Charles and Marsha Williams
20:05 26 Aug 20
Fast, thorough and professional.
John McC
John McC
21:10 25 Aug 20
Prompt, competent service- used safe distance and mask, gloves and booties! Paschal is the best and has well-trained technicians. Tommy was courteous, competent and thorough.
Nadene Kranz
Nadene Kranz
21:03 25 Aug 20
Michael was very friendly, very thorough, took the time to go through everything, explained what he was doing and what needed done.VERY HAPPY
Kimberly Newberry
Kimberly Newberry
19:20 25 Aug 20
We had a plumbing emergency at 9:30 pm on a Sunday night. Josh came out within an hour and cleared the line. Extremely grateful for the fast response ... even on a Sunday night!! Thank God Josh knew what he was doing!! Will definitely use Paschal again!!! 👍😀
Sharon McCarthy
Sharon McCarthy
18:52 24 Aug 20
Very Professional and informative. Tommy did an excellent job of explaining & finding the problem.
Jeff Olsen
Jeff Olsen
18:43 24 Aug 20
The Paschal service technician was efficient and accurate at diagnosing my problem. Once the diagnosis was made he completed the repair, even thought it required working after normal business hours. He was professional and friendly in all interactions. I will definitely use this company again as well as recommend to others.
Terri Prusator
Terri Prusator
13:54 24 Aug 20
Prompt, friendly, and efficient service.
Tommy Walker
Tommy Walker
21:58 23 Aug 20
Paschal technician Andrew called ahead and arrived as promised. A very courteous young man and also very knowledgeable. Andrew diagnosed the problem with my AC and had me cooling down in a quick bit. He is a great representive for the Paschal service company. Will definitely have them on the first to call list when I need any HVAC work done.
Gary Luigs
Gary Luigs
15:51 22 Aug 20
I had Josh come out and unclog a sewer drain in one of our apartments. Not only did he unclog a drain that Allied plumbing could not, but he was very professional and made the residence feel comfortable. Would recommend highly.
John Jones
John Jones
12:28 22 Aug 20
Tommy was great. Quickly figured out the problem and had my AC working again In no time!
James Ott
James Ott
19:59 21 Aug 20
Tommy had our AC running again in a jiffy!
Mary Alexander
Mary Alexander
17:39 21 Aug 20
Great customer service the whole way through.. and immediate help through the whole process.. very professional and kind people! Really appreciate them and definitely recommend!
Ramon Balderas
Ramon Balderas
12:20 21 Aug 20
Prompt service, and Andrew was super friendly and fixed us up in no time.
Mary Dearing
Mary Dearing
00:47 21 Aug 20
Paschal is professionally operated and their technicians are experienced and courteous. We love Paschal.
John Wommack
John Wommack
23:32 20 Aug 20
Used them in NW Arkansas and now Joplin, MO. Very happy with service and techs Michael and Juan were very professional, thorough and took the time to answer all my questions. Definitely recommend!
Cheryl Williams
Cheryl Williams
23:11 20 Aug 20
They made exactly what I ordered and did more the expected
uwe1140
uwe1140
18:25 20 Aug 20
Fast and friendly
Patrick Horath
Patrick Horath
20:29 19 Aug 20
Paschal has been very professionally and helpful every time I have needed them over the last 3 years. I appreciate the peace of mind this gives me! Thank you!
Jane Shafer
Jane Shafer
17:38 19 Aug 20
Andrew was friendly and professional. We trust Paschal to take care of our system.
Diane Roberts
Diane Roberts
13:55 19 Aug 20
Service and repair was done in a timely manner. Very much appreciated!
Carrie askins
Carrie askins
19:14 18 Aug 20
They are amazing and go the extra mile plus their service people are extra nice and super helpful I have become a lifelong customer
Natasha Bailey
Natasha Bailey
22:28 17 Aug 20
I just love Paschal’s! They are always professional and give me peace of mind! Andrew was the Tech today and he was super-conscientious and thorough, and when I talked to the office about a billing question, Devonne was just fantastic. Thanks so much!!!
Sarah House
Sarah House
21:15 14 Aug 20
Great experience. Very professional.
Derric Dsouza
Derric Dsouza
20:00 14 Aug 20
Tommy was great. Would definitely recommend this company to anyone needing their HVAC serviced!
Lacee Akins
Lacee Akins
18:59 13 Aug 20
I’m not one who likes to wait for service appointments and Pascal always gets to me in a timely manner. The service professionals are always friendly and neatly dressed, and very courteous. They let me know my business is important to them. I recommend them to anyone needing help!!
Janie Willmon
Janie Willmon
12:17 13 Aug 20
Paschal has been my go to for a few years. The technicians are friendly and always get to the root of the problem. Always on time , courteous, efficient, and knowledgeable. I recommend this company to everyone.
Patty Daniello
Patty Daniello
15:37 12 Aug 20
Tommy did a very good job. And the system is Fixed!8/5/20
rick eads
rick eads
12:00 12 Aug 20
Tommy was very helpful and I’m thankful that he was able to come to my house even though it was late in the evening.
Tyler Dodson
Tyler Dodson
00:18 12 Aug 20
Bobby came out and got the job done when no one else would. Very friendly and helpful with his explanations as to what he was doing and what was wrong. I will be recommending you guys to others when they need work done! Thank you
Vrgoh HD
Vrgoh HD
20:55 11 Aug 20
Professional, courteous and on time
Priscilla Griffin
Priscilla Griffin
18:18 11 Aug 20
The technician, Andrew, was totally professional, friendly and knowledgeable. A smooth experience throughout!
Keith Wood
Keith Wood
23:21 10 Aug 20
Great company. Very satisfied with the service! Can’t beat $88 each for tune up and maintenance on our systems.
Melissa Lee
Melissa Lee
18:01 10 Aug 20
We had Paschal install a new unit 2 years ago and perform routine maintenance a couple times a year. They have always been flexible, knowledgeable and professional. We will definitely use them when it’s time to swap out the secondary unit.
Say Cheez NWA
Say Cheez NWA
15:03 10 Aug 20
Ken was prompt and professional. Handled the maintenance with ease. I’ve been using Paschal for years without regret.
Bob Mohr
Bob Mohr
14:13 10 Aug 20
Been really good in the past. New system down, parts ordered. Not their fault but we'll see how it works out.
James Ramey
James Ramey
00:42 10 Aug 20
Andrew did a great job with his Diagnosis of the AC/Heat pump. Was able to get it back up and running. Great Job!
FYWC Fville
FYWC Fville
16:55 09 Aug 20
Brian and Donald did a thorough job checking and cleaning my HVAC system. Both of them wore their masks and followed all of the CDC safety precautions. They are excellent and polite technicians, I would highly recommend them!!
Christel Herbert
Christel Herbert
23:11 07 Aug 20
We had a tankless water heater installed to replace our old one. Recommendation on unit was spot on and installation was excellent. No issues after the install. Very professional and polite technicians that did a great job and made sure I understood the operation of the tankless water heater. Very good group of technicians, solid business.
Michael Smith
Michael Smith
19:13 07 Aug 20
Tommy was very knowledgeable and taught me what I could do to help my AC run more efficiently.
Lindsey Phillips
Lindsey Phillips
22:26 04 Aug 20
Very friendly and great service
Oma Eddings
Oma Eddings
20:16 04 Aug 20
Andrew Liles was friendly & considerate. He was efficient & prompt. He checked my system & cleaned it, then put things away properly. I had a reminder call the night before & a call when he was on his way. He was willing to answer any questions & took the time to be sure I understood. This is an example of excellent service.
Ellen Cheely
Ellen Cheely
15:40 04 Aug 20
Andrew was not only professional, informative and helpful but was also kind and had a genuine desire to provide grade-A service. This company was recommended to me by a friend and I can truly say that if the rest of the Paschal staff are able to provide care and professionalism remotely close to what Andrew showed today, I will not hesitate to do the same to anyone who has need. Thank you Andrew and thank you Paschal!
Joel Vedros
Joel Vedros
04:27 01 Aug 20
Quick, professional and courteous service. They were able to come out within three hours of my call, on an unscheduled appointment.They were honest about giving me repair options (I had a slow leak) and gave me a price before the repair started. I'll definitely choose Paschal's again!
Thrisha Nesbitt
Thrisha Nesbitt
21:53 31 Jul 20
Tommy was very friendly, and explained our AC issues thoroughly. And of the three times I called (once to get an appointment for service, twice to ask questions) the ladies that answered the phones, including the after hours person, were prompt, friendly, & helpful.
Tara Rawlins
Tara Rawlins
20:13 31 Jul 20
From the techs to the scheduler everyone was communicative, friendly and prompt. I highly recommend based on my experience.
John
John
00:05 31 Jul 20
Tommy did a great job identifying and resolving our issue. He thoroughly explained the issue and gave several suggestions for the future efficiency of our system. We would highly recommend Paschal for service.
Ron Byrd
Ron Byrd
23:50 30 Jul 20
I am very pleased with the service men in checking out my air conditioning unit. They were very professional and efficient. I will use Paschal again in the future.
Louise Standridge
Louise Standridge
22:02 30 Jul 20
Tyler Martin was very professional and super nice. He has a great attitude and is an asset to Paschal. He answered my questions in a way I could understand what was going on with my heat and air.Thanks for the great work. Phil W7/30/20 Jacob and Dylan were outstanding and fixed my problem on AC. They then did a check up on it as well. Both were very professional and very polite. Keep up the great work guys. Phil Whitehead (Charlie, keep me in mind if you need a good commercial banker. I work for Tulsa based BOKF in Fayetteville)
Philip Whitehead
Philip Whitehead
16:23 30 Jul 20
Highly reccomend
Lucas Farms
Lucas Farms
23:31 29 Jul 20
Tommy found the issue quickly and did great work.
Barbara Marchini-Ellis
Barbara Marchini-Ellis
22:31 27 Jul 20
Tommy was awesome and very professional as well as a true expert in the field. Great to meet and work with for sure
Jeremy Muse-Isom
Jeremy Muse-Isom
19:15 27 Jul 20
Josh was amazing! Greatly appreciate the outstanding customer service. Will definitely use again.Best
Rafael Ortiz
Rafael Ortiz
20:38 25 Jul 20
Will definitely be using them from now on. Went with yearly maintenance agreement and they are cheaper then previous AC companies. Very satisfied and recommend.
Paul Parish
Paul Parish
19:04 24 Jul 20
We had a new unit installed a little over a month ago, but noticed it wasn't cooling our home like it should (80 degrees inside at 8pm!). I called and spoke to Kerrie in the warranty department, and she sent someone out to take a look at our unit. John was super nice, did all his checks and found and fixed the problem for us. We noticed a difference right away! They were very responsive to our concerns, and I'm so thankful we chose Paschal for our new unit!
Samantha Johnson
Samantha Johnson
13:33 24 Jul 20
Tommy was very helpful and we appreciate the help.
M. Li
M. Li
00:14 24 Jul 20
My unit had stopped working & I called. A service guy, Kevin, came and got it working again... 2 hours after he left, my fan motor went out, which really wasn’t his fault, just bad timing...anyway... the next day, another service person was sent. Bobby arrived, he went thru the unit and tested other areas & confirmed it was the motor. He placed an order and came back as soon as the part arrived. He was great! He was very kind and professional and very efficient.I truly appreciate the efficiency & professionalism but just as much, I appreciated his kindness!
N Goff
N Goff
23:50 23 Jul 20
Woke up this AM and house was 79 degrees and AC not running. Called Paschal around 8 AM and AC was up and running by Mid afternoon. Service was great. We have yearly service contracts and states service contracts customers come first which happened.
Donna Clark
Donna Clark
21:56 23 Jul 20
Highly recommended. Tommy was very professional and courteous and did a great job of explaining the issue and options to correct.
Mark Randall
Mark Randall
16:16 22 Jul 20
Great service and very professional. Called for an appointment and they got me in the next day. Technician was very professional and personable.
Lisa Hobbs
Lisa Hobbs
03:24 22 Jul 20
I was blown away by there visit. Travis was polite and respectful and answered all my questions and made sure I knew what he was doing. New to the neighborhood but I found my HVAC company.
Darin
Darin
22:46 20 Jul 20
I had issues with one of the rooms in my house being much hotter or colder than the rest. Andrew came out and recommended upsizing the duct into the room. It worked and the room is so much more comfortable now. They came and worked very fast. Cleaned up well. They wore masks and booties while inside
Jill Staugaard
Jill Staugaard
14:12 20 Jul 20
Tommy is the best! He never fails to save the day!
DeeDee Allison
DeeDee Allison
02:47 17 Jul 20
I actually can't say enough good things about this company. I have used them for a number of different things, replacing my hotwater heater, an instant hot water pump, fixing my air a few times. I had to add electric to a shed we purchased, Bill gave us a quote and showed up as scheduled. (We had several other quotes, Pascal beat them hands down) He worked so hard digging the trench and adding that power!With all this being said, this was my first time using Pascal electric, won't be my last!These folks are great and do an amazing job!
Kathy James
Kathy James
17:58 16 Jul 20
I have been using Paschal for 7 years and have been completely satisfied the entire time. They are very professional and friendly. Would not use anyone else.
Kendall Layman
Kendall Layman
23:14 15 Jul 20
Called to set up a service for our AC (which didn't seem to be cooling as well recently) and they sent someone out today - very quick! Everyone from the lady who answered my initial call to the gentleman who serviced our unit was so kind and professional! We will definitely continue to use them!
Belinda Sims
Belinda Sims
22:06 15 Jul 20
Quick, professional and courteous service! Highly recommend!
Stephen Holt
Stephen Holt
16:36 15 Jul 20
I thought this would cost an arm and a leg. These guys were great and were out in a few hours. Really enjoying sitting in my chair with ice cold AC!
ramenbias
ramenbias
01:12 15 Jul 20
Excellent review of my home system today. Thanks to my tech he has prevented a possible challenge In the near future. Great preventive maintenance today.
Jeff Mead
Jeff Mead
22:21 14 Jul 20
They were able to come out the same day and Travis was very helpful and nice. He got my AC running better as it needed refrigeration filled.
Jeannine Hogard
Jeannine Hogard
19:40 13 Jul 20
Jay and Austin got me taken care of quickly an efficiently🤙
gareth booth
gareth booth
19:31 13 Jul 20
Worked with Tommy who arrived mid day after a morning service call. Professional and walked me through what potential issues we could have and then what all of it meant. Very thorough.
Alex Armstrong
Alex Armstrong
19:29 13 Jul 20
Tommy was very professional and explained everything in an understandable way. He recommended not only an immediate solution and took care of it on the spot, but also suggested a long term approach to prevent the issue from happening again!
Lindsay Glenn
Lindsay Glenn
17:43 13 Jul 20
Michael came out same day and had the A/C putting out cold air again in no time. He was very professional, explained what the issue was, and took care of it at a reasonable price.
Jennifer Barnes
Jennifer Barnes
17:43 13 Jul 20
Tommy called and arrived as scheduled. He was knowledgeable and professional as he troubleshot the system and completed the repairs. Efficient worker that gives Paschal their good name for service
Richard Hayes
Richard Hayes
13:41 13 Jul 20
Always very friendly
Melissa Schwan
Melissa Schwan
01:48 13 Jul 20
We had a fantastic experience with Paschal this evening. I’m 90+ degree temps and after I am sure working all day, Tommy was a consummate professional! Great job and a pleasure to meet.
Shawn Norris
Shawn Norris
01:10 12 Jul 20
Tommy was very professional and worked diligently to solve the problem.
Sharon Bradford
Sharon Bradford
19:09 11 Jul 20
Paschal technician,Tommy, kept me informed of his arrival time, took appropriate Covid precautions, inspected the Heat Pump and Breaker, and presented facts and options to help resolve the issue.
Monty B
Monty B
18:05 09 Jul 20
Problem with unit not cooling, service personnel was prompt, courteous and informative. Highly recommend without reservation. Dr Benson
Stuart Benson
Stuart Benson
14:34 09 Jul 20
Tommy the serviceman, was very knowledgeable and answered all my questions. He was able handle our issues quickly and a great price. I would recommend them to anyone with air conditioning issues.
Troy Kiesel
Troy Kiesel
03:47 09 Jul 20
Tommy was very professional and did a phenomenal job explaining everything. Very helpful and if we have any other problems we hope he is the technician sent out.
Brianna Bruner
Brianna Bruner
23:47 08 Jul 20
So nice and prompt!
Alison Armstrong
Alison Armstrong
23:18 08 Jul 20
Our A/C went out on June 27th 2020 while we was at my grandmothers funeral. weve been without A/C since then its hot we are tired and have called every person we could think of well our last and final option was Paschal Air and boy or boy am I glad we did Contacted Paschal yesterday 7/7/2020 they had a gentlemen named Dallas B. come out today 7/8/2020 and he was early respectful honest and caring he did way more than the others weve called and was upfront with us. Dallas answered all of our questions and concerns. I will forever be grateful and now we wait for our new A/C Thank you Dallas and Paschal Air We highly recommend God Bless.
Lucas Farms
Lucas Farms
22:23 08 Jul 20
Service representative was knowledgeable on AC unit and quickly fixed issue. Nice guy also.
Roy Diamond
Roy Diamond
21:34 08 Jul 20
Tommy made it here to the minute of when he said he would, and on one of the hottest days of the year (so far...) he was able to resolve the AC issue on the spot and get our house (and those of us inside it) cooled off again. Thanks!
Ryan McKenna
Ryan McKenna
19:14 08 Jul 20
Didn’t try to sell me things I didn’t need like another company I used recently. Took the time for a thorough inspection of my hvac unit. You’ve made a customer!
James Brewer
James Brewer
20:28 07 Jul 20
Fast, friendly, professional service.
Davis L.M.
Davis L.M.
19:36 07 Jul 20
Tommy V. was amazing! Very helpful and informative and service was completed in less than an hour. Will be doing business with Paschal for all heating and air needs in the future!
Shakota Barger
Shakota Barger
18:12 07 Jul 20
I spoke to a very sweet and pleasant operator named Dawn. She really sounded like she was sympathetic to our need to get our AC back up and running even though she has no available slots until the next day. Being the middle of July, I knew they'd be busy but I'd made other calls and they were backed up further. I took the appointment thinking I might need to get a hotel for my family when she texts me back within an hour that she can get Andrew out within an hour. We were ecstatic!! Andrew arrived on time but called before arriving. He was thorough and respectful in wearing a mask and booties in my house. He found the problem with 10 minutes and fixed it promptly. I can't thank Pascal enough!! You made our 4th of July weekend!!
paul juarez
paul juarez
17:23 07 Jul 20
Tommy did a great job checking the system. Very professional.
Craig Hamilton
Craig Hamilton
16:24 07 Jul 20
Colton was knowledgable, polite, and efficient.
Sharon Martin
Sharon Martin
23:09 06 Jul 20
Tommy was amazing! Very friendly knowledgeable and quick to get our AC back up and running. He answered all my questions.
Linda Alderson
Linda Alderson
22:51 06 Jul 20
Called this morning AC went out on the 4th. They came out today and how nice. Service tech, Bobby, filled us in on what was wrong, age of unit, and offered suggestions for now and the future. Never had a tech so easy to understand. Also offered us the Planned Maintenance Program which will really help knowing we have someone to call when we have a problem. I know I sound like a commercial but we are older and new to Joplin, just happy to find reputable service.
Shanett Rhow
Shanett Rhow
22:32 06 Jul 20
Tommy was very professional and knowledgeable. He did a thorough inspection and had the problem diagnosed in a timely manner. He explained the problem and what needed to be done and also offered advice on how to prevent the problem happening again. Thank you so much!
Lisa Betz
Lisa Betz
19:25 06 Jul 20
Chuck was great,very professional and took care of the problem..
jason perkins
jason perkins
18:30 06 Jul 20
Called on 4th of July weekend with a non-emergency issue. Was able to speak with someone right away to get an appointment set up for Monday. The technician called before arriving and then was very polite and efficient with the AC service he provided.
Cindy Bender
Cindy Bender
15:49 06 Jul 20
Our air went out, of course, the day before a holiday weekend. I had a hard time finding someone to come fix it, the earliest I could get was someone to come in 2 days! I called 5 places before calling Paschal and they were able to get me scheduled next day. Andrew came out today, July 4th, and was so polite. He quickly diagnosed the problem and restored our A/C within 30 mins. The cost was very reasonable as well! Thank you Andrew and Paschal! Highly recommend.
Emily Jernt
Emily Jernt
18:04 04 Jul 20
Very quick and efficient service with updates throughout the process. Another great experience
Jim Ed Summers
Jim Ed Summers
16:03 04 Jul 20
When my condensing unit froze up on July 1, Paschal checked the unit, told me what to do, came back to service it and told me estimated times and costs every step of the way. Very reasonable prices and helpful information along the way. I highly recommend them.
Becky Froning
Becky Froning
00:33 03 Jul 20
Have been a customer with Paschel for several years and have always been impressed with the service and professionalism. Tommy spent the time explaining what was done and answered all of our questions. Will continue recommending.
Gary Halvorson
Gary Halvorson
20:59 02 Jul 20
Tommy was a big help during the heat of the summer when our AC went down.
Nicky Halpern
Nicky Halpern
17:35 02 Jul 20
The service man, Kevin was excellent in his knowledge of air conditioners. He properly checked everything and gave us a honest answer about what is going on with our unit. I recommend this company to anyone needing g ac service in Joplin, Missouri
Karen Valentine
Karen Valentine
02:18 01 Jul 20
Colton showed up at appt time. He was quick to diagnose and solve our failed ac. Great service
Charles Tucker
Charles Tucker
22:00 30 Jun 20
Work was completed quickly. A/C working well again.
John Shreve
John Shreve
18:25 30 Jun 20
Our technician, Juan was so professional! He explained everything in detail and was very thorough. He was polite and respectful of our property. Honestly, we had a no show two weeks prior to Juan’s appointment. His actions are the reason we decided to commit to the company from now on. If all the employees are like Juan, your company will continue to thrive!!
Kristine Soetaert
Kristine Soetaert
17:24 30 Jun 20
Great service. Technician came out same day. Very professional, explained needed repairs and cost options after investigating. Will use again
Michael Rabb
Michael Rabb
13:33 30 Jun 20
Recently called on plumbing. On time, professional and courteous. Fixed our problem efficiently and took the time to answer all my questions.My husband and I are retired and my husband being disabled, I have very different questions these days. Rich + Tyler had previously installed a new toilet for us and their helpful expertise to our particular problems was invaluable in obtaining a toilet that would work for us.Adam + Bryan who just came out to fix another problem also friendly and efficient answering YET more questions. And in both cases we communicated thru masks without a hitch.I’m very happy with Pascal and will be using them for our AC tuneup this year.Also Skylar and Stephanie were equally patient and helpful when speaking to them on the phone when I was initially thinking how am I going to solve this!
Georgia Thorsen
Georgia Thorsen
16:08 29 Jun 20
There aren't words to truly say how I feel about this company. When I see high rated reviews I normally think they know someone personally that works there, but not me, this is straight from the heart. They replaced our ac unit and it turned out to be a MUCH larger project than expected! The entire team went WAY ABOVE AND BEYOND to make sure EVERYTHING was fixed correctly!! They started early in the morning and worked until late into the evening. Our house is older and having to work up in the attic in the sweltering heat to fix venting and other necessary adjustments had me so worried for them all day. I did my best to supply them with water all day, and somehow they got everything fixed much better than it ever was before. I can never thank them enough and will ALWAYS use them in the future and tell everyone if they need something done and want it done right this is who they should call.
Jessica Kinne
Jessica Kinne
16:19 27 Jun 20
Hope to never deal with anyone else!! After past experiences with other companies he was head and shoulders above the rest! Informative and a hell of a nice guy!! Will request him should I need help again!! Thank you!!!
Tod Stinchcomb
Tod Stinchcomb
01:18 27 Jun 20
Tommy did great job explaining what’s the issue and what are things I need to do so that issue is not repeated. Wonderful service. Thanks will refer
srinivas anisetti
srinivas anisetti
00:26 27 Jun 20
Very pleased with every aspect. Our technician Tommy was excellent.
Jeff Sone
Jeff Sone
00:47 26 Jun 20
Colton was courteous and helpful today. I’ve had nothing but great service from this company.
Joy White
Joy White
18:50 25 Jun 20
This company is VERY professional and provide quality work. I’ve been very impressed with both techs that came out and spent time discussing my A/C units and possible solutions including best replacement. No hard sell, just the facts which I appreciate.
Mike Wadley
Mike Wadley
15:52 25 Jun 20
Our technician, Tommy, was very professional and respectful of my no contact/social distancing request. This appoinent was for an annual tune up for my AC unit. Tommy checked and cleaned my drain line as well as washed out my AC unit. Thanks for the great deal Paschal and for helping to ensure my family and I will keep cool through what is sure to be a scorching Summer.
Crystal Mezlini
Crystal Mezlini
19:44 24 Jun 20
Great experience! Highly recommended. Called to get an AC tune-up. Everyone I dealt with from the moment it started until completion was friendly, professional, and informative. They answered all my questions (which can be a lot). They showed up on time and performed the requested service and offered advice, recommendations, and answered all my questions (again). I was kept informed and asked for approval if any additional expenditure was needed along with an explanation of how it would help. Everything was straightforward.
Bryan Pritts
Bryan Pritts
14:44 24 Jun 20
Always on time.Friendly and knowledgeable technicians.
Marvin Mosley
Marvin Mosley
14:03 24 Jun 20
Great service rep. I was impressed with his knowledge and ability to explain what he was doing. Honest and motivated. I would recommend.
Nicholas Vatalaro
Nicholas Vatalaro
18:59 22 Jun 20
Tommy was very helpful.
Carol Stuckey
Carol Stuckey
18:42 22 Jun 20
Truly care about customers satisfaction
Viviana Cuilty
Viviana Cuilty
17:54 21 Jun 20
Travis was wonderful! He was very respectful and efficient.We"ll definitely be calling Paschal again.Thanks Travis for your great work today!
Diane Kelly
Diane Kelly
23:35 20 Jun 20
Great experience, just bought a house and the air was having issues, they came right out the following morning and had it fixed within 30 minutes. Will continue to use. 5 stars.
Travis Ford
Travis Ford
16:01 20 Jun 20
Tommy was great! He even skipped dinner to come and repair our air conditioner. Tommy was polite, friendly and professional. This is what you can expect from Paschal...Professional timely service. with a smile.Both my family and my parents have always used Paschal. and are very happy customers.. Thank you Tommy and Paschal for a job well done!
Debbie Scopelite
Debbie Scopelite
02:50 20 Jun 20
I have used Paschal's plumbing services and air conditioning services over the last few months. They have provided timely appointments, professional, informative service and appropriate protective procedures during this pandemic at a reasonable price.
Rebecca Curtis
Rebecca Curtis
01:25 20 Jun 20
They were great. Professional and attentive and clean. We spent the big bucks on two new HVAC systems and two new gas water heaters. All were installed just fine to our satisfaction and the price was reasonable. No complaints and we'd definitely use them again.
Rick Ulrich
Rick Ulrich
19:41 19 Jun 20
Easy to set up the appointment, great friendly service. My ac unit was fixed quickly, everything explained in detail. I will definitely continue to use Paschal for future equipment needs.
Marla Kreider
Marla Kreider
19:25 19 Jun 20
Technician arrived on time, quickly assessed the problem and gave me options for the repair. Very happy with the service.
David Beam
David Beam
15:33 19 Jun 20
Had to re-schedule maintenance and they easily adjusted to my needs. Travis was professional and thorough in his service. Sent reminders and called prior to arrival.
Joel Marpe
Joel Marpe
13:28 19 Jun 20
Paschal has always been informative, helpful, and responsive with our heating and air issues. Tommy came out and looked at our unit today, and he quickly and professionally diagnosed the problem.
Lisa W
Lisa W
19:52 18 Jun 20
Colton with Paschal did an incredible job. He was professional and found the issue quick and was able to fix it.
Lydia Getchell
Lydia Getchell
17:45 18 Jun 20
Will only use Paschal! Always fast, friendly, and reliable.
Aaron and Paula Gisler
Aaron and Paula Gisler
17:36 18 Jun 20
Brian was great.
Ronald Kalter
Ronald Kalter
13:54 18 Jun 20
Very professional service
Juan Segura
Juan Segura
13:00 18 Jun 20
Our west-facing house was built in 2006. We moved here in 2012 which was the hottest summer we have ever endured. Our house has never heated or cooled evenly. In the summer, our thermostat is set to 68 from mid-day until bedtime to let it at 70-72 in our great room.We had a hot couple of weeks. I was done and we called Paschal for a comfort assessment. Daniel Minton checked out our systems, quizzed us and seemed very honest. He gave us options from low end to the top of the line with pros and cons. We chose something above the mid point and below the top of the line to get humidity control in the summer and the winter.We had to wait about a week for installation. Tyler Paddack and Zach Smith were our primary installer but there were a sew of people in and out early in the day. They called early to say they were on the way.I don’t think I have ever been this wowed with a new product. The outside temperatures and humidity were not horrible on installation day but by 4:00, it was 77 in our house with 59% humidity. I was ready for them to be done. We had a fan doing and I have to say is was 12 inches from my head. Within 30 minutes after he started testing the newly installed system, the temps had dropped to 75 and the humidity to 55%. It wasn’t perfect but it was comfortable.I thought we’d be trying to get to set points by 10:00. I am very happy!Everyone from the office staff to Daniel, Tyler and Zach were professional and polite. Everything works and everything was cleaned up.
Carolyn Willis
Carolyn Willis
00:32 18 Jun 20
My AC unit decided it’s time to quit. Yeah, during the pandemic while I converted from office to work from home. 24/7 under heat is not fun. Paschal was able to come check the same day and we figured a new system would be appropriate. The installation happened the following week. The good thing to choose a reliable company is that you know you are in good hands, when you need it most. Everyone, from the first service call to the sales to the installer, are all very professional and know their stuff. When they visit, they have their mask and bootie on and call you 30 mins before they arrive. It’s that little details makes you believe they do care about their customers. Thanks Stephanie, Dallas, Jake and people that I forgot names, sorry. You guys make my WFH life comfortable again! Keep up the good work!
Chang LIU
Chang LIU
20:06 17 Jun 20
Recently I had the need to put a new heating and air-conditioning unit in an investment property, I reached out to Paschal Heating & Air and I’m so glad I did, they had a great sense of urgency in getting me a quote and then walking me through the process to help me in anyway that I needed. They had the new heating and air-conditioning unit installed in less than a week from the time that I asked for it. Which was a great help to my tenants. Two weeks later I needed some air conditioning work at my own house, I called Paschal again & I recommend you do the same if you’re looking for a professional, responsive, customer service driven team with a sense of urgency to take care of your heating and air-conditioning needs you need look no further than Paschal Heating & Air !! They are FANTASTIC !Roy CovertCovert Investments LLC
Roy Covert
Roy Covert
19:13 17 Jun 20
Jacob was the service tech that came for my service call. He was professional, courteous and informative about what he was doing. I highly recommend Paschal for your heat and air needs.
Jo Leeders
Jo Leeders
13:24 17 Jun 20
Tommy was very diligent in finding and fixing our issues. As well as upfront with pricing options, including the preventative maintenance agreement, that saved us a little money. Thanks for the good service.
David Jester
David Jester
12:42 17 Jun 20
Helped fix our AC issue in very short notice! Friendly and professsional
Laura
Laura
22:58 16 Jun 20
Very responsive and professional, they’re quick to get back to you and our technician was very knowledgeable and helpful.
Paul Devin Kochli-Silva
Paul Devin Kochli-Silva
20:57 16 Jun 20
Colton came out and serviced our unit and was great to work with. It was also easy to schedule and I’m glad we decided to go with the twice a year tune up package because it sounds like a great service to have.
Jennifer Lopez
Jennifer Lopez
23:56 15 Jun 20
I like the communication tools with text/phone/online options. Often I can’t take a call. The appointment was made via text message. The tech called and texted when I didn’t pickup to say that he was on his way. The tech had lots of good suggestions and ways to save money and improve things. They took a credit card rather than requiring a check only, and the receipt came instantly via email and was detailed.
Kalen Brown
Kalen Brown
21:04 15 Jun 20
Paschal is always very informative & professional about any HVAC issues. Tommy was very courteous and explained the problems very well along with how to proceed. I would recommend Paschal to anyone needing HVAC services.
Brittany Humphries
Brittany Humphries
19:57 15 Jun 20
The technicians are always the absolute best.
Matthew Burks
Matthew Burks
13:52 15 Jun 20
Service performed was the installation of a residential standby generator. Their price was very competitive and their outstanding customer service put them over the top. Nick, Ty, Richard, Mark, TJ, Josh and Byron are top notch professionals. Stefanie and Skylar in the office were also outstanding. Everyones' feedback on the status of the installation was outstanding. We're new to Arkansas so we got three estimates for the generator installation. Between us, my wife and I have lived at the four corners of the earth. Paschal's customer service and treatment by everyone is unmatched. Will actively solicit their business in the future.
Alan Nabb
Alan Nabb
21:39 12 Jun 20
Josh and his partner were awesome, they replaced my hot water heater with a tankless water heater and I couldn't be happier. They were very professional and made sure to check with me to make sure I was happy with the installation as it went on. They did an excellent job and I am completely confident that I have the best and it's installed above and beyond just the basics others might have done. Thanks so much!
Jen P
Jen P
20:55 12 Jun 20
Very quickly resolved our issue with the older air unit.Very kind peopleI will use them again
Stace Smith
Stace Smith
18:02 12 Jun 20
Thank you for the recent install on my new A/C unit. The service techs made sure the job was done right! I Absolutely recommend Paschal.
Kyle Douglas Henry
Kyle Douglas Henry
17:30 12 Jun 20
Tommy arrived as planned did a get job of repairing the A/C system. Thanks so much guys Paschal
Susan Misavage
Susan Misavage
17:11 12 Jun 20
Very courteous
susan chappell
susan chappell
15:53 12 Jun 20
Tommy was very professional. He was able to diagnose the issue and provide possible solutions to address them.
Matthew Holtzen
Matthew Holtzen
02:50 12 Jun 20
Michael Neil with Paschal came out and fixed the issue very quickly. He explained what was wrong and walked me through what he was going to do to resolve the issue. He got my A/C working good again, and got my house cooling down in no time. Michael was very professional and knowledgeable and did an excellent job.We appreciate you Michael and Paschal, well done and Thank you!
Mason Neil
Mason Neil
23:41 11 Jun 20
Tommy was very professional and friendly. He was up front and honest with what needs to be done with our 2 units. I would recommend him and the company to others.
Denise Tremaine
Denise Tremaine
20:58 11 Jun 20
Technicians were prompt, courteous, explained my issues and options.
Taylor Weichman
Taylor Weichman
16:22 11 Jun 20
Actually, the Paschal associate was early (that doesn’t happen very often these days) for an AC checkup!
Donna Prenger
Donna Prenger
14:30 11 Jun 20
Colton was very professional, courteous and knowledgeable. Thank you!
William Berry
William Berry
14:17 11 Jun 20
Ken was great! Very helpful!
Lynn J. Kell
Lynn J. Kell
21:22 10 Jun 20
Pascual has been fantastic, from getting my previous system back to operational, essentially for free, until it could be replaced to customer service and routine checkups for the current system. The techs are all friendly and professional as is the office staff. They've never tried to upsell me on unnecessary add ons and are long-term budget friendly. Fantastic company.
Rich Cromwell
Rich Cromwell
17:42 10 Jun 20
Paschal provides excellent service. They are quick and efficient. Tommy was professional and very knowledgeable. He quickly had our AC back on during one of the hottest days of the year. I highly recommend them!
Christopher Allison
Christopher Allison
21:12 08 Jun 20
I purchased and replaced my entire Heating and AC system from Paschal about 8 years ago and am very pleased with the Trane unit. My capacitor went out on Saturday and I was able to schedule an appointment with Paschal the very same day for Monday. Everyone I dealt with (Jesse, Crystal, and Toby) were very professional and helpful. Toby arrived (did the social distancing thing and wore a mask), replaced the capacitor, cleaned the coils, added a pound of refrigerant, and a few other things. All for a very reasonable price. I signed on for the annual service plan because of it's value. Again, Paschal is very professional and responsive and I highly recommend them.
alfred nguyen
alfred nguyen
18:44 08 Jun 20
The gentleman that came out called and worked with us on a good time. Upon showing up he was polite and thorough with the inspection. He spoke with us throughout the inspection and was informative about our options. Highly recommend.
Garrett Rex
Garrett Rex
18:29 08 Jun 20
Friendly, professional, doesn’t force a sale but offers honest feedback about what would be best for the homeowner.
Matt De La O
Matt De La O
16:48 08 Jun 20
When I called about my account unit, Dawn went above and beyond getting me a service tech here the very next day. Alex was very professional and fixed my unit in no time.
Pat Whitmire
Pat Whitmire
20:40 06 Jun 20
Tommy did a great job repairing our unit in no time and at a fair price
Samuel Johnson
Samuel Johnson
00:32 06 Jun 20
Tommy quickly identified the issue with my A/C and got it operating again quickly!
DENISE WILSON
DENISE WILSON
23:58 05 Jun 20
I was very impressed with Kevin and how thorough he was. I also appreciate very much how Paschal treated us and remedied the poor service we received from the previous owners and techs. Not sure if we were sold a lemon, but 3 service calls last summer on a unit 1 1/2 years old, seems a bit much, and the problem was still here. Thanks again for the wonderful service and I will be recommending your company to others.
Micki Bicknell
Micki Bicknell
20:11 05 Jun 20
Very professional and knowledgeable.
RickSarah Huff
RickSarah Huff
15:56 05 Jun 20
Great service. Punctual and knowledgeable technicians, and friendly discussion of the service details and upcoming activities. Recommended!!As before, the technician today did a great job. A truly professional organization, with very good customer service. Highly recommended.
Carlo Brambilla
Carlo Brambilla
21:01 04 Jun 20
showed up on time and seemed honest
Brent Minasola
Brent Minasola
16:58 04 Jun 20
Quick to respond! Tommy was professional, efficient and a clear communicator on how to best address our issue!
Kari Nikolish
Kari Nikolish
22:53 03 Jun 20
Great service! Tommy was very pleasant and answered all my questions. Would recommend
Noemi Rodas
Noemi Rodas
21:36 03 Jun 20
Tommy was very knowledgeable and concerned about our situation.Chuck & Ramona
ramona Mcneal
ramona Mcneal
13:15 03 Jun 20
Charley and his team are the best. From conventional to geothermal, they get the job done right.
Craig Shy
Craig Shy
20:22 02 Jun 20
We were thrilled with the service from Paschal! On time, informative and thorough! Fair priced and excellent quality! Couldn’t ask for more and we will consider them our only HVAC company in the future! Thank you Tommy and Paschal!
Jennifer
Jennifer
16:47 02 Jun 20
Devaan was very polite, knowledgeable, and professional. Definitely recommend him and Paschal.
Russ Lamer
Russ Lamer
16:25 02 Jun 20
We missed the phone call from the technician stating they were in route to our house. The office staff was great and rescheduled us for the end of the day instead of on a different day. Thank you!
Penny Lade
Penny Lade
00:27 02 Jun 20
Early to appointment, Tommy was very knowledgeable and went out of his way to explain things in terms we understood, and help us make the best choice for our needs/budget.
logan henderson
logan henderson
19:25 01 Jun 20
This is the second time we had Paschal our. First time for plumping issue that the fixed real quick. This time Our AC ran out and Paschal came out and fixed it on the spot. The fact that they had the tools and parts in the truck so he didn’t have to come back at a later date was very impressive. I will use them in the future. Thank you guys
Dallas White
Dallas White
18:19 01 Jun 20
Great Customer Services thank you so much for your well job done
Maria Barragan
Maria Barragan
17:34 01 Jun 20
My air was out and it is starting to get warm. The technician was on time and very professional. He explained everything to me and gave me my options. The whole process was easy and I appreciate having my air back! Thanks!
jennifer becnel
jennifer becnel
14:22 01 Jun 20
Great customer service. They always take off their shoes or wear booties before coming inside the house!
Eduardo Chew
Eduardo Chew
18:35 30 May 20
Service after the sale is very important to me. The service that your team has provided is consistently EXCELLENT! Professional, efficient, and pleasant.
evelyn rudko
evelyn rudko
19:31 29 May 20
I recently used Paschal to install a gas line for my pool water heater. Josh was great to work with and made sure all of my questions were answered. I would highly recommend Paschal for any HVAC, plumbing or electrical needs.
Blake Myers
Blake Myers
19:50 28 May 20
Danny was very nice to us . He didn't have any problem taking care of our a/c . When ask about a problem in one bedroom vents he said he would have some one call and come out to check it out . Thank you paschal .
Samuel Quick
Samuel Quick
19:10 27 May 20
All went great , Tommy took care of my thermostat issues quickly...
Eric Wolocatiuk
Eric Wolocatiuk
18:36 27 May 20
The two technicians were able to service our upstairs and downstairs units within an hour and were professional and friendly throughout their visit.
Alan Showalter
Alan Showalter
14:27 27 May 20
Colton addressed our problems fixed our air conditioning in a professional and efficient manner
Dean Schaben
Dean Schaben
13:40 27 May 20
We were very pleased with the staff at Pascal helping us decide how to handle the problem we were having with our a/c right on a holiday weekend. They were knowledgeable and very helpful and Tommy came out and checked out heat pump thoroughly and suggested that our best option would be to take advantage of Pascal's Spring replacement sale since our unit was 17 years old and would need nearly a $3000 repair and would still be an old system. The salesman is coming to talk with us this evening and we look forward to having our new Trane heat pump installed within days. Thanks Pascal!
Nina Rhymer
Nina Rhymer
22:15 26 May 20
The tech was very prompt and professional
James Moore
James Moore
19:57 24 May 20
Kevin was very professional and thorough. He arrived when he said. Kevin explained the service plan to me and how it could save me costly repairs in the future for not maintaining my system properly so I took it. I have peace of mind knowing both the heating and cooling system will be inspected each year. Thank you for the fast response to my call for service.Your satisfied customer, Lloyd Jeffers
Lloyd Jeffers
Lloyd Jeffers
13:37 23 May 20
We had a great experience from first moment when Casey came to visit us and gave us a professional advice on what to do and our options. He also worked to give us a good deal.Today we have installation of two new equipments , with 2 crews lead by Tyler, great job, great experienceHighly recommendedMartin
Eva Mundo
Eva Mundo
02:10 22 May 20
We were very pleased with the service provided by our service technician, Andrew. He was very professional , quickly diagnosed our issue , and promptly provided the repair. We definitely recommend Paschal for you HVAC needs.
DeeDee Huffmaster
DeeDee Huffmaster
00:16 22 May 20
Tommy was excellent, very knowledgeable and trustworthy. My husband and I will definitely use your company in the future.Thank youLinda Davidson
Linda Davidson
Linda Davidson
21:53 21 May 20
Satisfied. Good job.
Aubrey Cuzick
Aubrey Cuzick
20:59 21 May 20
Tommy was great! Followed all recommendations to keep my family safe from viruses whilst he serviced our systems.
Karen Tindall
Karen Tindall
19:20 20 May 20
Andrew is so good and professional!
Daniel Xuan
Daniel Xuan
23:08 19 May 20
Joseph was my maintenance tech this time. He was very courteous, friendly and professional. Servicing of air conditioner was done in a timely manner. I always use Paschal twice a year on my air/heat system.
Marilyn Morgan
Marilyn Morgan
18:08 19 May 20
Very professional and courteous! Know’s his stuff!!Will definitely use again!!
Andrew Michael
Andrew Michael
22:28 18 May 20
Tommy was here today to service my AC/Heat pump unit for summer. He was on time, professional and gave me the feed back to help my unit to work efficiently! I was very pleased.
Sharon Simmons
Sharon Simmons
20:15 18 May 20
Friendly technician. Was able to save me some money.
Joan Smith
Joan Smith
19:55 18 May 20
Very curtious and professional
Margie Harr
Margie Harr
15:51 18 May 20
Thought I'd get a free air filter with service but in these uncertain times I guess y'all figure differentially..
Glenn Lunderby
Glenn Lunderby
05:34 18 May 20
Paschal did a great job with their maintenance of my HVAC system. Tommy was very professional and took the time to answer all of my questions.
Edward Crowley
Edward Crowley
03:22 16 May 20
The service tech, Tommy, called ahead and gave us plenty of notice of when he would arrive. He was very polite, well-informed and courteous. We will definitely request him again.
Arlo Guthary
Arlo Guthary
22:20 15 May 20
The hivac technicians were friendly, professional, and very good about giving me an arrival time. They consulted with me at each step, fiXed the problem and explained what ti look for in the future we've been very impressed by paschal.
Kathleen Hess
Kathleen Hess
22:22 14 May 20
Great place for what you need.
Martin Younger
Martin Younger
21:11 13 May 20
From the office person to installers to the field technicians, everyone has always been friendly and courteous. Easy to work with. Enjoy doing business with them.
James Robinson
James Robinson
18:32 13 May 20
Joseph was friendly when he arrived. He was also very professional and polite. He was very clear in letting me know the situation with my a/c unit.
LaVee Collingsworth
LaVee Collingsworth
17:59 13 May 20
Early arrival, text before arrival, courteous, wore shoe covers, patient and listened with understanding.
Donna Alliston
Donna Alliston
15:20 13 May 20
Kevin was GREAT! Came in, was very polite and quick with everything. I usually feel like I am bothering people when I try to watch what they are doing but he was very nice and was explaining everything to me. He got my heat working within an hour and I am very grateful for him coming on short notice. Thank you guys very much! Would definitely recommend!
Kaleb Wilson
Kaleb Wilson
22:28 12 May 20
Great technicians, very knowledgable, courteous, and COVID 19 precautions were taken.
Forrest Creasy
Forrest Creasy
21:24 08 May 20
They did a great job servicing my units and coming early thank you Pascal Air.
Esteban Fuentes
Esteban Fuentes
17:10 08 May 20
Excellent service. Called before arrival and showed up on time. Very clean and friendly. I would definitely recommend Paschal Air.
Scott Duncan
Scott Duncan
21:35 07 May 20
Tech gave excellent service and was very informative on questions. Good experience.
Gary Duncan
Gary Duncan
15:31 07 May 20
Appreciate them always ready to help
Mickie Lewis
Mickie Lewis
21:41 05 May 20
Toby was very professional. He quickly identified and resolved my issue, and also fixed some wiring problems which was the root cause of my problem.
Phillip Gleeson
Phillip Gleeson
18:06 05 May 20
Technician called in advance and was very courteous and knowledgeable
Alan Malone
Alan Malone
15:01 05 May 20
Visit was good, but he forgot facemask
Ronni Moore
Ronni Moore
20:56 04 May 20
The problem is corrected. But I am left confused about the plannedmaintenance. Your brochure states that the first pound of refrigerantis covered so I do not know what I was charged for. Also the dates forthe winter and summer maintenance needs to be adjusted.
johnny rayburn
johnny rayburn
18:33 02 May 20
The technician came on time and quickly did the inspection. He was very polite and thorough. Great service!
Cayleigh Phillips
Cayleigh Phillips
23:25 01 May 20
The service tech did an excellent job!
Dianne Wilson
Dianne Wilson
23:01 01 May 20
The 2 gentlemen who visited my wife's and my farm were total professional in every aspect of the service call. They explained our problem, the solution they recommended and completed their work perfectly. We could not expect any better form any other place.
Cr McSherry
Cr McSherry
19:40 29 Apr 20
I am very pleased with the installation of my LENNOX heating and air unit today. Chris was very professional and explained to me the precautionary steps your company is taking at this time in our world with COVID19. As an 80 year old lady, who has not even family inside my house in 6 weeks, I appreciate his explanation and kindness under the situation we are in at this time. It was early March when Casey came to give me information about this unit, but because of the COVID19, I kept putting it off.The LENNOX unit I had was put in by Simpson and when I bought the house, I continued having them check on it. I am thankful Paschal bought the company recently.Thanks,Sharon Minton
Sharon Minton
Sharon Minton
18:35 27 Apr 20
Spring checkup completed professionally on all three units
Arlyn Dow
Arlyn Dow
15:49 27 Apr 20
The technician, Andrew, is most professional. I have confidence in his technical ability and trust him.The office staff has been great to answer inquires.I would recommend this company.
Ed Moore
Ed Moore
20:07 23 Apr 20
I appreciated the social distancing that Toby maintained. Very respectful of the needs of my elderly parents, ages 86 and 90, during the Covid19 crisis.
Carey Youngblood
Carey Youngblood
19:28 23 Apr 20
Very professional and didn’t try to sell me anything I didn’t need. Overall a great experience.
Shane Cope
Shane Cope
17:50 23 Apr 20
Chuck did a great job. Friendly, helpful and very knowledgeable. Will call Paschal for all our needs. Thanks, Paul Holzmer
Paul Holzmer
Paul Holzmer
16:23 23 Apr 20
Toby was fantastic. Got here and got the problem diagnosed and fixed in little time. Very happy with his service.
John Baureis
John Baureis
20:57 22 Apr 20
From the making the appointment to the service man Andrew everyone was friendly and professional.
Kimberly Woodcock
Kimberly Woodcock
15:21 22 Apr 20
From the moment we received our quote, we knew there was a difference between Paschal and their competitors. We had been shopping around and the professionalism and sincerity of the Paschal team were a cut above the rest. No hard sales tactics, no scare tactics, warranty and financing available are TOP NOTCH. We even upgraded the model we purchased knowing we would be enjoying an energy star compliant system that would also reduce our energy consumption. The installers were very professional and friendly. And the accounting team was easy to work with and really knew their stuff! FIVE STARS! HIGHLY RECOMMENDED!! Shout out to Casey R. for being an amazing representative of an amazing company! Huge shout out to Crystal S. , the person who helped coordinate and confirm with us regarding financing and install date. Byron and Zackery are THE BEST installers in the world! Thank you Paschal!! - The Beale Family in Centerton
Gabriel Beale
Gabriel Beale
14:52 22 Apr 20
The representative came out within a few hours of the call. He was very professional. He diagnosed the problem right away. He came back the next day with the correct part and repaired the heat pump. I couldn’t ask for more responsive service. I will definitely use them again.
Jeffrey Grills
Jeffrey Grills
07:44 22 Apr 20
service was excellent
Helen Harris
Helen Harris
20:46 21 Apr 20
Technician arrived quickly and explained the problem thoroughly. He then completed the repairs agreed upon professionally.
Margaret Counley
Margaret Counley
20:42 21 Apr 20
Andrew, technician was outstanding in checking units. Explained when I asked questions about the life of my unit.
Marsha Loyd
Marsha Loyd
14:56 21 Apr 20
Joseph was very professional and informative.Thank you
Jerry England Sr.
Jerry England Sr.
22:47 20 Apr 20
Joseph from Paschal came by to do a summer tune up on our AC system today, very professional and thorough. Took care of a few minor issues for us and got us fixed up right. Sarah was also very professional and got us scheduled and answered all questions we had! Would absolutely recommend this company for any HVAC needs
thomas mize
thomas mize
19:23 20 Apr 20
We had a leak in the roof of our kitchen. We thought it was a plumbing issue. A plumber and his apprentice (?) came out. They were very thorough and believed it was the HVAC system above the kitchen. They asked if there was anything we could think of for them to look at since they were already there. My husband knew of some pipe in the yard that they fixed. They heard me say that maybe the HVAC guy could fix our fireplace. The plumber said he does that and he did! That was incredible. Then the HVAC guy came out. He said the leak wasn't the HVAC. It was bothering him at the thought of sending the plumber back and he kept looking and looking to see what he could find. Eventually he noticed there was a leak in the garage as well and found boards in the attic that are turning black. He basically discovered it's a roof leak. Both the plumber and HVAC people were AMAZING! I'll call Paschal for all my electric, plumbing and HVAC needs in the future!
tandi stevens
tandi stevens
14:25 20 Apr 20
I used them for the first time and was very impressed. I will continue to use them.
Herb Moore
Herb Moore
13:42 17 Apr 20
We are replacing several older H&A/C systems and Paschal has been absolutely great to work with. Everyone from office management, system maintenance, to system installation has been professional, courteous, and knowledgeable. It's a big project for us but Paschal's handling has brought it together without a hitch. I highly recommend!
Cynthia K
Cynthia K
19:28 16 Apr 20
I use paschal for our twice yearly maintenance of our heating/cooling system. They are always extremely professional and knowledgeable and also really quick at getting someone out when it’s an emergency. Our tech who serviced our system today was great.
meagan nicholas
meagan nicholas
22:25 15 Apr 20
You can trust Paschal for your repairs, or for installing a new unit. Tommy came out and did a spring cleaning on both of our air units at our 2 rentals, excellent job.
Nancy Garnica
Nancy Garnica
20:43 14 Apr 20
Mike arrived quickly found problem and resolved timely. Thank You Mike.! Stay safe.
Marsha Lindsay
Marsha Lindsay
16:28 14 Apr 20
Paschal was so easy to work with! We had water coming down from a light in the kitchen and thought it was related to the dishwasher. We had a plumber come out. He thought it was due to the hvac system being above as he couldn’t find any problem on the plumbing side. He asked if he could help with anything else while there. My husband had him fix something (I’m not sure what - it was pipes in the yard). He heard me say maybe the hvac people could help with our fireplace and he said he takes care of it. He took care of it as well. Hvac guy came out. He didn’t see anything on his end but he was determined to find out the problem because he felt bad that neither he nor the plumber could find anything. He discovered it’s the roof. They were so professional. They will be my go-to people from here on out. Thanks so much for exceeding great service!!
Tandi Schroeder
Tandi Schroeder
15:11 14 Apr 20
Toby was wonderful and professional as was Casey!Very nice team!!!
James Rudolph
James Rudolph
15:05 14 Apr 20
Within 4 hours of calling Paschal, Josh and Adam showed up at my house. They called to tell me there were on their way and I appreciated the heads up! They were so professional in the inspection of the jobs (sink leak and toilet leak) and explained the issues they discovered in a way that we could understand. Josh worked on the sink and upstairs toilet and Adam did the master bath toilet. Both did a fantastic job and offered answers/advice for different questions my husband and I had. I also loved that they cleaned up after themselves! Prices were reasonable and we will call and request either of these guys for any future plumbing needs. If you’re reading this review and not sure who to call... don’t look any further. Paschal plumbing division is fantastic!!
Hailey Rocko
Hailey Rocko
19:15 13 Apr 20
Thank you for the debris removal
Darrell Irvin
Darrell Irvin
15:29 13 Apr 20
Thanks for the service. Tech even changed out our filters. Will use from now on.
Larry and Julia Haug
Larry and Julia Haug
14:56 10 Apr 20
This young man was very “cautious” considering the current Covid 19 situation.
Kathy Buerge
Kathy Buerge
14:24 10 Apr 20
Paschal heating and air employees are like the chick-fil-a of HVAC companies. Great service, polite and always good with kids.
NWA Rebel
NWA Rebel
13:44 10 Apr 20
Paschal put in a system about 5 years ago, replacing the builder-grade system we had for 15 years. In the process, they suggested that we install a second return air vent. They said the one was'''t really enough for our square footage. They said they would do it gratis.In the process, one of the workers slipped off a ceiling joist and his foot went through the drywall on the bedroom ceiling leaving a large jagged hole.Paschal apologized profusely. They paid to have it fixed. One can't even tell now where it happened.Since then Paschal has serviced our system twice a year. We've had no trouble. Paschal has been a joy to work with. If/when we need a new system, we will be using them.Oh, by the way,, the system they recommended is high-grade. It's worked flawlessly. Couldn't be happier either with the quality of the machinery or with the company.
Steve Alexander
Steve Alexander
04:25 10 Apr 20
Colton came out and got my AC running great. Very thorough!
Doug Register
Doug Register
23:22 09 Apr 20
Mike called with appropriate warning about his arrival. He was knowledgeable and professional. I appreciated that he respected the social distancing that is so important at this time.
James Sours
James Sours
22:55 09 Apr 20
I called to have routine maintenance done on my ac unit because these guys are the only ones who run a really good special twice a year. They had me an appointment really quick and the service guy came out on time. This was all going on during the Covid pandemic and the service guy made sure to stay back 6 ft and wore a mask because he had to come in. They do a really good job and even offer a service plan which is a really good deal too! I will definitely use them again and I highly reccomend you give them a try.
Debbie Vanbuskirk
Debbie Vanbuskirk
20:18 09 Apr 20
They responded the first day. Travis was very punctual, courteous and knowledgeable. He gave us all our options and left the choice up to us without pressure.
Jerry Logue
Jerry Logue
19:48 08 Apr 20
Great experience. Very professional. They took the time to explain what needed to be repaired and they came out the day I called for service Very respectful of my home. Mark and T.J. were great. Thank you!!!
julie M
julie M
19:18 08 Apr 20
Courteous professional service, done right.
David Judd
David Judd
17:54 08 Apr 20
Extremely professional, thorough, knowledgeable and efficient. I highly recommend Paschal’s for HVAC needs.
Michael Murders
Michael Murders
20:02 07 Apr 20
Never disappointed with Paschal. technician Toby is the best!
Deanna Kwyzla
Deanna Kwyzla
17:42 07 Apr 20
I use Pascal for HVAC. The quality of the work is excellent they are extremely professional and responsive to my phone calls. They always arrive right on time. When they finish they give me a complete list of what they have done for me and they are authorized dealers for my brand of AC. I am 72 years old and have never had a company that was this efficient doing work on my home.
Chris Yates
Chris Yates
20:38 06 Apr 20
Great, professional service by the tech!
Lori Briden
Lori Briden
17:58 06 Apr 20
Kevin was awesome. Very knowledgeable, courteous, and professional. Couldn’t have asked for a better solution to my heat and air problem!
William Hurl
William Hurl
20:25 03 Apr 20
Our heating and air unit stopped working at a house we just moved into. I called at 10:00 am. They were here within the hour! Super friendly and respectful. Kevin was very knowledgeable. We will continue to call them when we have any problems.
William Hurl
William Hurl
18:31 03 Apr 20
The technician was very friendly, prompt, courteous, and efficient! I signed a yearly contract with him! I was very please with the service!Thanks
David Meeks
David Meeks
14:07 03 Apr 20
Always great service, the technicians are very knowledgeable and professional.
Jacob Taylor
Jacob Taylor
14:09 01 Apr 20
I have used you guys since moving into my home four years ago and before that my rental agency used you. Thank you fir 9 years of impeccable service!!
REBECCA OWENS
REBECCA OWENS
23:39 31 Mar 20
Travis did a fantastic job of servicing our heat/ air unit.
Nancy Cunningham
Nancy Cunningham
20:23 31 Mar 20
Tommy was informative, thorough and kind.
Yong Kwon
Yong Kwon
23:21 30 Mar 20
Very knowledgeable personal
Roque Corral
Roque Corral
14:35 30 Mar 20
He was very professional and after repairing the AC unit, was thorough in answering all our questions and courteous. He deserves a raise!
Joyce Noftsger
Joyce Noftsger
20:16 28 Mar 20
Tommy was right on schedule and very professional. He was able to walk me through the problem our A/C unit was experiencing and helped me understand the different options for repair. I would definitely recommend Paschal to anyone looking. For professional service.
Angie Wade
Angie Wade
16:25 28 Mar 20
Tommy did a great job explaining the issue and our options. He did not try to pressure us into any unneeded services.
Richard Norris
Richard Norris
21:18 27 Mar 20
Had no A/C and was concerned about needing to replace the system. Serviceman came out put Freon in and now we are cool. In discussing how we have to proceed was direct and to the point... very knowledgeable and easy going.
Russell Davis
Russell Davis
21:07 27 Mar 20
Fantastic customer service. The tech was on time and checked out the unit inside and out. At the end he explained everything he did. He was great. We have always had great service
Lenyse Koontz
Lenyse Koontz
15:43 27 Mar 20
Great company to work with. Could go cheaper but you get what you pay for. They do the job right.
Tim Wheeler
Tim Wheeler
02:14 27 Mar 20
Over the years I have dealt with Paschal. They as a company has been very professional and with high quality standards.Their technician Travis Parker who has looked after my air/heat unit over the years. Always comes over as a very honest, polite and very knowledgeable of his job. You are very lucky in having him on your team. Thank you.
Margaret Balsley
Margaret Balsley
16:05 26 Mar 20
Toby did a great job, he showed up when he said he would and fixed the problem with in a few minutes. I’d highly recommend Paschal heat and air.
Jim Krohn
Jim Krohn
23:35 25 Mar 20
Casey, the Energy Specialist, was prompt, professional and knowledgeable. He explained the differences in the systems I had to choose from in a manner which made sense to me. And, he was able to have my new unit installed the very next day! Chris and Izzy, the installers, were awesome! They went out of their way to be respectful of my property and manage my concerns while doing a beautiful job! They worked efficiently and kept me informed of their progress along the way. When they were done the only trace they left was my shiny new unit!
Rochelle DeLucia
Rochelle DeLucia
10:52 25 Mar 20
Andrew came by to do the semiannual routine checkup. He was very professional, while still keeping things in layman’s terms. The system is doing great. I appreciate the service and preventative care.
Sam von Bose
Sam von Bose
01:21 25 Mar 20
Service tech Tommy called to introduce himself prior to arrival, was on-time, thorough and answered my questions. Our new, Paschal installed Trane heat pumps with variable speed blowers have made our home much more comfortable in hot weather and cold.
Jerry Spencer
Jerry Spencer
17:51 24 Mar 20