Springdale, AR

Excellent service

We highly recommend Paschal. Equipment and service always top notch!! 👍👍

E excellent service

Fast, thorough and professional.

Joseph was great, answered all my questions. He also noticed a potential problem we might have with our gas line that was running above ground and should be buried below the frost line. Was able to call to schedule the company to repair the line.

Kevin was awesome! Identified and fixed the problem on the spot.

Very polite and did a good job.

Amazing Service as always. Professional, Knowledgeable, and Curteous. Excellent organization with an Amazing Staff.

Paschal went above and beyond for us today. We had our annual tune up of our three HVAC units plus a monitor and an air purifier for each unit. We are very pleased with their service. One tech stayed all day and made sure that he explained everything. Best service we’ve ever had!

Excellent work. Quick and high quality

Ulises, was very helpful. He found the problem and did his best to fix it. My heater is old and I will need a new one. He helped setup a appointment for a estimate.

Service tech was very professional. He spent quite a lot of time on each of our 2 systems. I was very pleased with the experience.

Very impressed with Paschal. I had multiple plumbing issues. Scott and Josh arrived on time and were very professional. They went above and beyond helping me out. I will use Paschal from now on ! Thank you so much.Edit: used Paschal hvac 9/14/2020Tommy repaired my AC. He was very professional and explained everything to me. It's obvious he cares about doing a great job. Thank you Tommy.11/15/2024Adrian did an excellent job. Very professional and knowledgeable.

Bryce is wonderful!

The technician explained everything thoroughly and was very kind to my elderly mother.

Great experience. From to booking, to the pre arrival phone call, to the text with a picture of the servicing tech. Rick was friendly, helpful, knowledgeable, professional, efficient, caring and thoughtful.

Trustworthy, works efficiently, professionally, and very polite. I wouldn't consider using another company and highly recommend Paschal! Thanks again, Bryce! You're were so detailed in finding the problem. Sorry you had to get so dirty, but loved your response! "This is what I do, and enjoyed helping you!" Sweet smile, Bryce! 😊

Very professional. Explained everything very well.

They helped me on the same day! Very professional. Thanks a million!

Thanks for doing a great job!

Thank you for the professional and prompt service.

Aden was friendly and professional. I was very pleased with the service I received from Paschal’s.

Very friendly and good at what they do!

I have been using Patriot for several years and am happy to say that Paschal is living up to the same great level of service I’ve come to expect. Kevin was professional and helpful. I would highly recommend this company to anyone!

We have heat, yea! It didn't take long either, Bryce Barton was very nice and respectable

The technician was very friendly and knowledgeable of my older system. Would recommend y’all to all my friends and family.

Our water heater busted and Paschal was able to come the next day to replace it. Their staff was professional, competent, friendly. It’s never fun to have to update old things, but I felt like I was in very good hands with Paschal.

UPDATE 11/14/24My first HVAC fall inspection after purchasing in may. Parker was courteous and knowledgeable, answering all questions. Very pleased with the visit. Thanks.

Technician (Dillon) was thorough, frank & engaging.This is why we do business with Paschal.

Came to take a look the same day I called, quick and thorough. Answered any questions I had and was very nice.

I love these guys. Very professional and explained everything that was an issue in my home. I highly recommend Pascal.

Aaron came over to my house it was professional he was polite he did a good job he offered me some products I signed up for the maintenance program and I'm very happy

Great communication and the customer service is outstanding! Very helpful service technician was up front, honest and took the time to explain the maintenance performed. 👍🏻

Marvin is the absolute best. He is so knowledgeable. We appreciate how fast and easy it is to book. Highly recommend.

Service person arrived on time and was very professional, explaining everything we needed to know

Paschal always has the friendliest employees.

Professional and fast! 1apt for diagnosis and replacement of hot water heater

Technician was very polite and professional.

Excellent service! He arrive on time and was very professional as he did his work.

Wonderful service and professional crew!

Seth and Colby were super in handling my air duct issues. They were both personable and professional. They called ahead, arrived on time, explained the process and went right to work. They were very knowledgeable and thorough in their work. I will use them again.

The technician was fast, and friendly. He went above and beyond in the service.

The 2 Paschal Technicians were very polite and knowledgeable. They finished in the approximate time , that they said . They made sure to clean up afterwards . They also took pictures to make sure serial numbers matched and ran the systems heat and a/c to make sure they ran accordingly.

Ben listened and asked good questions to solve the problem. It was a good experience !

Caleb was professional and prompt to answer any of our questions, the office people were great and transferred me right away to Mary Ann. The 3 gentlemen they sent out WERE ABSOLUTELY AMAZING! Super nice were always quick to answer any silly questions I had. They cleaned everything up. We can barely see they were even here! We made them lunch and offered drinks. They were here so long today, I never seen them stop for long breaks ( I wish they had ) we sent them home with dinner! GREAT BUNCH OF GUYS!!! THANK YOU! WE'RE CUSTOMERS FOR LIFE

Kevin was great, he explained the overall issues in an easily understood manner and gave a couple of different options for solutions. He wasn’t able to fully fix the issues due to my air conditioners being non-standard, but he explained how to best proceed for fixes.

The tech performing the job was knowledgeable, prepared, had all he needed to finish. He did a beautiful professional job and was polite and considerate throughout. We couldn't ask for more.

Payton (the tech) was very informative and did not hesitate to answer my questions.

We had an excellent experience with a real professional. Thank you for your great work

Great employees. I received a text with a photo of my repairman / with his name. Thought that was nice. Westin gave me estimates for best/worst scenarios. He repaired my leaking backyard faucet with best case scenario. Definitely recommend them. Good job for a fair price 👏

Calab was wonderful kid and very nice great job and thank you

Highly qualified, accommodating.

Thanks for checking out our 2 systems. The did a great job and let me know about future problems that need to be addressed

Seth and Colby ( I think I have those names correct.). Called ahead, arrived on time, completely explained their process and worked in a professional and dedicated manner to complete the work. They were both professional and very personable. It was a very good experience working with them.

Dakota was pleasant to deal with. Very courteous and professional in his approach.Explained our options in understandable language. Hope all your techs are this good.

Great job! Speedy and efficient! Thank you Kevin! Yes, thanks!

The service was excellent. The technician Pablo showed up on time and was very professional. He explained everything he was doing so I could understand. Definitely would recommend this company for the future.

Service person was very knowledgeable and very professional.

Our water heater started leaking on Friday and they told us they would be here at 9:00 A.M on Saturday.Plumber arrived at 8:30 A.M. and had water heater installed by 9:30 A.M.Very happy with the installation.Will use Paschal for all my plumbing needs in the future.

Payton was very meticulous in his work. Everything installed nice and neat. Worked by himself and installed furnace and AC and cleaned all the duct work in less than a day and a half. Great work and nice gentleman! Would highly recommend this business!

Called about a gas odor. Young man went to every nook and cranny checking. None found, but he did his due diligence and left no stone unturned!

Pablo was amazing and got our issue resolved very quickly! Highly recommend!!

also i would give 10 stars if you had it. i give 5 stars keep up the aweaome woek and thank you gu6s

Josh and Tony went above and beyond to get our water heater installed. They had to do some running around to get the proper parts and equipment and ended up working past their normal quitting time. They did so with a smile. Thanks again guys.

Super friendly and very efficient. He did a very thorough inspection of our HVAC system. So glad we called them.

Colton is a great tech! He’s found/fixed several different issues with my system over the last year or so. This is the only guy I currently trust in the river valley. Paschal has a great team, but no one else works on my stuff other than this guy.

Super friendly and very knowledgeable!

Kevin and Jason just came by to check on my system to make sure it’s working properly. I’ve never had such great and personal customer service! Outstanding techs! Thank you Paschal-OKC!

I have been using Paschal for a couple years now. I love the maintenance program. It's 100% worth every penny. The techs are friendly and do a great job from HVAC to plumbing

Kevin and Jason did a fantastic job. Thank you paschal air

Very nice people and take care of things quickly.

Great service technicians. They really are very knowledgeable and professional!!

Technician was very thorough. Took his time to do a good job. Made sure everything was in good order. Very satisfied.

We have used Paschal for everything from hot water heater repair to replacing our HVAC to installing a gas shutoff valve for our cooktop. Every technician they have sent has provided great service and done the job right. Moreover, every one of them has been professional, kind and considerate. They are my first and only call for anything electrical, plumbing or HVAC related.

Great service,

Technician was personable and timely! Zach explained exactly what the issue was with our ductwork and took videos and pictures of the crawlspace. He was very friendly and professional!

Our technician, Payton, was very meticulous about his work. Working by himself, he did a fantastic job installing our combo air and heating system. His work ethic is great and was very informative about all the bells and whistles that came with our system. Proud to pass the word on Paschal.

Michael installed the blower motor quickly and professionally. Great attitude as well.

They offered same day water heater replacement!Very happy with Chris’ service and timeliness.

Michael Healey the tech,very knowledgeable and professional, he even got our Trane thermostat paired to our phone and working again,very happy with our Trane system

Tiffany was professional and did a great maintenance check on our system. She installed a new filter and answered all of our questions.

Parker is very qualified and thorough.

Robeart. Is great at what s he doing.. he s good.. thanks guy.

Communication was appreciated. Arrived on time, worked efficiently and was very respectful. Explained all the documents I was signing. Too much sales pitch. I'll fix it when it breaks. Money doesn't grow on trees, wish it did.

Great, timely service as always.

Great installers, very fair business. Will use them again.

The staff member was very curtious and very efficient.

They get the job done the first time.

Very responsive and professional team members. Great job in contacting prior to service and gave valuable information during service visit.

Service calls are prompt and professional. Because of my confidence in the company and the technician, I frequently recommend Paschal to several friends.

Professional employee. Excellent service, and done .in a timely manner .

Chris was great! Very knowledgeable and concerned about us. He did not push to do extra work. Instead he gave us tips on how to locate our specific problem. Thanks a bunch.

David, was both efficient and very informative. He walked us through everything and we very happy with what he told us. He was very informative and was very open and let us know every step. Again it was a great experience.

Casey was very friendly, knowledgeable and very thorough. He saved us money in areas that he could, which we all can appreciate in a service person.

Keven showed great attention to detail, was present at the last service. Appreciate his work✔️✔️👍👍

The techs showed up on time and completed the work quickly.

We appreciated Zack’s professionalism and work. Very personable. He made recommendations to extend the life of our HVAC system and explained each in detail. 5 stars!

Good job very pleased with everything

That was very awesome experience service especial thanks Mr.Gordon Shearer he is professional and friendly help out all of my issues. Well done 5 star reward.

The workers were amazing. I dont remember all the names but the first workers, Christopher G and Cesar C, were great. They spent time actually making sure everything was proper and done right, due to scale of my job. I had my entire duct system redone and replaced from the register to the duct boots. And it took time. One day was sun up, to sun down and continuous work. I couldnt be happier knowing I can enjoy and use my new ductwork. Thank you everyone!

Thank you for sending Kevin out to our home. He explained everything in detail, gave us our options and answered all questions.

Jorge was thorough, on time, and very professional. I will call Paschal for all needs in my house. If anyway possible, Jorge should get a shoutout from the owner of this company!

Service rep very efficient and kind

Alex, the technician, was very nice, polite, knowledgeable, and informative. He was a very good first impression with this company. I look forward to seeing him again in 6 months!

Super nice guy and professional. Would recommend.

From getting RFB and getting start date , installation crew was professional and concerned that they maintained a clean and safe working environment. Amazing customer service

Shiloh was very professional and did a thorough check on our furnace and checked other areas needed. He changed our filters and we were very pleased with his pleasant personality.Joseph was our technician today and we were very pleased with his politeness, professional knowledge , and wonderful personality. He went over everything he done including showing us photos he took. . We appreciated his suggestions of some upgrades but was not pushy about them and we appreciated that as it gives us time to think about them and not feel pressured on them. He is a 5 star technician that we would appreciate his service anytime. He also was so good to replace a filter that we could not safely reach. We appreciated that. Thank you Joseph. Job well done!

Kevin did a great job and was very professinal.

On time, excellent service, knowledgeable tech all good

I had a great experience with Paschal today. Jose was the technician. He is very knowledgeable and professional and a good salesman. He explained everything thoroughly. He even got me signed up on the maintenance plan.

Great service; highly recommend.

Colton is a great technician. Perfect service

Bery professional plumber. Mr Henkle did all we asked.

11/04/24Bradley Potts was very knowledgeable. We had leaks in the pipes in the basement. He came in and replaced all the cast iron piping to the tub and kitchen with 2” pvc.Everything was done immediately and this was a large plumbing repair. Thanks so much10/12/24We get maintenance on our furnace and a/c. They are professional and respectful. They just installed equipment to notify us of if condensation is happening and whether to change the air filter. Very nice to have another layer of protection.1-First we needed a professional to come out as soon as possible, which ended in up being the next day. Wow!We had Paschal come to perform the semi annual maintenance. We were not sure if there was an issue but we noticed that sometimes the A/ C would stop working and needed to be turned off and back on to reset it. The professional found the cause and replaced the part immediately. The house cools off faster and now runs more efficiently.In 7/22We also took out their Plus Maintenance Plan. It’s already saved us money If you maintain your Heating and Air Conditioning, like us, due to the age of our equipment, This is only a few dollars more with perksThank you for a job well done and professional2-we had to call them again about a different issue, The fan was not working. Bryce fixed 2 issues, we didn’t know 2 things failed. He’s bright, professional and very courteous. He also knew what he was doing. Thank you BryceOn 9/6/23 our 22 yr old water heater started leaking. We called them up and they came within a day. We decided to replace the water heater with a bigger 50 gallon one. They removed and replaced it all the same day. It was an unexpected expense but they even had financing available to us. This really helped us out. We have maintenance plan on our water heater also. It’s so nice to know they do stand behind their work.On 8/9/24 we had an issue with our recent purchase of a thermostat. It was revving our furnace up every time it reached the temperature set on the thermostat. The professional showed up and diagnosed the problem and was able to fix the issue. Our thermostat was replaced under warranty and the furnace runs properly now. The tech stuff on the furnace is beyond me but we do trust them and have only been pleased with all the work they have done for us and them standing behind their merchandise and work. Thanks again.

Very nice, knowledgeable , and timely. Would recommend him .

Issic listened to all detailed wants , needs and desires. Gave details of services.See you soon 😃

HVAC inspection

Staff arrived timely, completed job efficiently, and kept me informed regarding status. Very polite and personable

Friendly and knowledgeable. Answered all of my questions. Work completed to my satisfaction.

Excellent customer service. My experience with them has always been a positive, professional and honest experience. I definitely recommend. Thank you!

Technician Michael did a great job. Found problem with my capacitor and replaced it. Very pleased.

The gentleman who serviced our furnace was very polite and nice. He seemed genuinely concerned.

Everyone I’ve ever communicated with really knows what they’re doing. I can sit back and relax knowing I’m not going to get screwed over.

*** I still believe what I wrote below, but customer service was very helpful achieving an acceptable resolution. Thanks so much for that!! ***Be aware of the yearly commitment. Read the fine print. I took them at their word, now I screwed. The monthly planned protection smart guard is a scam. Buyer beware!!!

Kevin was my technician today. He was excellent, efficient, honest and most courteous. He did a great job and I will request his service again. He is an asset to the company. The company seems to be an honest, reliable company to work with. I will use their services again.

Top notch service and excellent care on getting my new EV charger installed at home. Promptly came back to make some needed adjustments with no additional charge. Fast response and courteous - would highly recommend for any electrical needs.

Very professional visit

Great company

Fast and friendly service. Cody was wonderful.

Jordan was professional and nice!! As always 5 stars!!

Tony did a great job of installing a new toilet. He was very punctual, knowledgeable and professional.Thank you!

Service was efficiently and thoroughly performed. Small issue with payment at the end quickly resolved and left no stone unchecked. Could not have been more pleased with this interaction. Thank you Paschal!

Christopher is very knowledgeable, polite and very professional.

Professional and timely. Have used the company since 2014. Always very satisfied with their service.

Very thorough and professional.

Jared explained everything and did a great job inspecting our geo-thermal unit.

Bryce did a great job!

He came on time and did a wonderful job, very polite and helpful ,thank you so much.

Technician Tate was very friendly and thoroughly checked my Central Heating system..He checked everything over and explained everything that he had done. I would highly recommend Paschal for your yearly tune-ups and any other issues.

Zac was a great technician. He was professional, courteous, and knowledgeable. He articulated issues with Grace and candor, something I appreciate. Thank you for Great experience.

Good service

Every single person I’ve dealt with has been very professional and super nice. I had a minor issue and they got right out here. Logan was very nice, made a quick job of it and asked if I had any other questions or concerns. I will recommend Paschal to all my friends.

The guys done awesome, done what they said they would do and more !

GTS (now Paschal) installed my heat pumps so I called them for annual service. My technician and was very knowledgeable and friendly. He made the necessary adjustments and the system works great. Highly recommend Pascals annual maintenance program. Not cheap but it gives me peace of mind. Plus appreciate the follow up by Kameron the service manager. Very professional employees.

Severe was great. Had no problems. Did a great job.

Excellent service. Tanner was great. He notified me when he was coming, he arrived on time, he provided me all of my options to gave me a very clear picture, and he completed the service quickly. Highly recommended!!!

Paschal tech Kevin was professional and didn’t waste any time.Never been disappointed with their service.Chuck R

Great service technician. Very respectful of our property and informative regarding our A/C -Heating equipment . Ralphique was very professional. I highly recommend Paschal Air.

I had Garrett come to my house and he is great! He has the best customer service and he really knows his stuff. I would highly recommend.

I am having some electrical issues and I called Paschal to come take a look. They sent Garrett and I was very pleased because Garrett is a fantastic electrician. He has great customer service and is super knowledgeable. If you call Paschal hope that you get Garrett and if I were you I would specifically ask for Garrett.

Caleb did a fine job with this checkup, and left me some good options for ongoing maintenance in the future.

My plumber Tony was very thorough.The drains are working perfectly.Tony was able to quote the cost and get my approval before he started.Tony was careful entering my home and used special footies over his shoes.Great job I'll use Paschal again.

Pablo was very friendly, and helpful. He was fast, and did a really good job.

Excellent, professional service. The Technician is very nice and pleasant.

They came out very quick after I called. Very good at explaining what we needed. Overall 5 stars.

Pascal came recommended to me by word of mouth and I would recommend them to anyone. Every Pascal employee was friendly, professional and courteous. First class company.

They got here right away. Explained everything got it done in record time. VERRY PLEASED

We had a great experience for our Paschal’s semi-annual HVAC maintenance. Our service provider, Jacob, was fantastic! He was knowledgeable, polite, courteous, helpful, professional and efficient. We plan to request Jacob for all our Paschal’s service needs.

The technician was very knowledgeable and clearly explained his findings.

Joseph keeps my HVAC system running smoothly! He has years of experience and takes time to answer my questionsIn a way I can understand. He takes pictures to show me what he is talking about. I feel I can trust Joseph to provide expert advice and service.

Joshua James did excellent electrical work installing generator and transfer switch. Highly recommend him for my future electrical needs.

Dusten was a great technician. Very knowledgeable, explained everything and was very thorough. Definite 5-stars!!

A very professional and friendly people. Highly recommend!

These people are always so professional and efficient

Always do a great job and are professional. Technician was friendly and thorough.

Jacob was friendly, professional & efficient! Great job!

Tiffany was personable, knowledgeable, and helpful.

Tyler quickly found and corrected my cooling problem. He was very professional, explaining as he went. He very efficiently fixed my air conditioner and checked the house to make sure the unit was cooling. I am more than pleased with his work.

Our tech Frank was professional and explained our situation with main line backup that cause water to run into rooms. He was efficient and had it unclogged in minutes. He gave suggestions for future prevention. Thank you Frank!!

Quick, friendly and great prices, Tony was awesome!

Great experience. Very nice and informative technician. Would highliy recommend this company.

Great service and very helpful.

The service technician was courteous and thorough. I was glad to get my HVAC serviced before cold weather sets in.

Very nice gentleman. Changed lights like a pro. Thank you so much. I will definitely be calling your company if I have any other issues.

Technician was polite, on time and efficient. Excellent service overall.

*Excellent Company*We have had experiences with several Pachal employees over the last year! We got a new Water Heater installed, new AC Unit, P(inside/out) plumbing repair on tub faucet, new electrical panel and heater hooked up, the list to goes on and on. Today, 7/26/23, AUSTIN was at our house in Lavaca, in the heat, replacing our our electrical panel and hooking up the heater. He was here from 8am to close to 7 or 730pm. The whole time, he was incredibly friendly, professional, and genuine. I would have been so irritated, he was never!! I even got a call from his boss, David, to apologize about the long wait that was NOT Paschal's fault by the way, but David felt the need to explain what the issue was. If OGE was not going to turn our electricity back on, Paschal was going to pay for a hotel room that accepted our 3 fur-babies. Austin didn't complain one bit! His boss, David, was also very nice and said he would help in any way. Austin is a bada$$ and did an excellent job!!! Dillion Black went over all options. He was very nice. Seth and Yael installed our new AC unit like pros. Corbin, and Dustin helped with some plumbing issues! We upgraded so many things and have had several employees for each service. Wonderful company, professional, and reputable. We decided to get a new unit through Paschal. It's so amazing. Our house is so cool and stays cool even when the air is off!! Love this company!!!

On time. Found the problem quickly and had my unit up and running.

Our technician, Seth, was on time for our maintenance appointment and made certain that both of our Furnaces were functioning at their best. He also gave us the information needed to upgrade our maintenance to include 7 X 24 remote monitoring of our systems and explained how to use the phone app after installing the sensors. Paschal has once again proved that we made the right choice when we selected them to replace our old HVAC systems.

They arrived on time a fixed a complicated issue on the same day! I recommend.

The technicians were so very nice. They were very good at what they do. They worked extremely well with each other. I will request these guys if I ever need anymore plumbing work. They did a great job, too! A Happy customer 😊.Sheila Kehoe

Technician was polite and knowledgeable.

Always fast and professional.

Professional, knowledgeable, and educational. It was a great experience.

First class work by Joe.Highly recommend.

Logan was great!!!

Shane did a great job and was ready to show up after 7pm. He had a great attitude and was very good about explaining everything. Absolutely no pressure to buy anything. Gave us information on monthly plans and on a new heating and cooling system. Fixed the existing system and very mature

Jake is a valuable asset to your company. He did a great job today

Caleb was so knowledgeable and only recommended the services that I actually needed. Extremely friendly and efficient with his time.

Service Technician Logan was courteous, friendly and helpful. After servicing our unit, he showed us pictures of potential problems that may need addressing. Thanks Paschal!

Great...service..very helpful in answering myquestions.. excellent

Jared gets a 5 star rating with us..He did a great job, kept us informed and was very respectful..

Colby was great. Quick and friendly. Let me know what he planned to do and gave me some tips for later.

Pablo was great! Quick and efficient. Informative and friendly.

Excellent work. Jackson knew what he was doing. Will call him again in future.

When I called they got someone out the next morning and got my stovetop replaced quickly! Great service. Timely service. Nice repairman!

I’m completely satisfied with not only the ongoing maintenance but I have had a couple of other issues that they came out on short notice and they immediately took care of. Their technicians are great also. Very knowledgeable and respectful. Paschal operates as though they are a small hometown company with the customer in mind and that I appreciate from the bottom of my heart

Caleb performed our furnace and AC check in a very thorough and professional manner. All my questions were answered.

Jarod, was kind, and respectful. He explained what the problem was and fixed it in a timely manner. I will definitely contact Paschal for any future maintenance concerns.

Great experience! Brad and Tyler were professional, trustworthy and thorough. I couldn’t be more satisfied!

Very nice and professional.

Pablo first came out and seen my situation, he got me scheduled as soon as equipment was available to come out and repair my water line that had me without water and leaked almost 160k gallons of water. Well sure enough Pablo and shit work partner (can't recall his name, my bad) but Pablo called and let me know they were in route and when arrived immediately got to work. They were quick at determining water my leak issue was, which was a pervious shitty repair done by county road that had come to find out broke and busted the water line and half assed repaired it. But thanks to crew from Paschal, they repaired the water line and restored my water. The team was very professional, knew what they were doing and provided exceptional service. They were detailed and documented all that was done, which maybe needed to be used in a legal matter with personal responsible for the leak in the first place. Thanks again guys, very much appreciate yalls services.

They were able to come and get our heat going the same day. Dawson was very professional and knowledgeable. 10/10.

Bobby came and did service call to make sure heating unit was ready for winter and fix anything that might need to be done. Happy with all the services we have had with them.

Tony did a great job installing my mother’s new toilet. He was on time, relatively quick, and cleaned up when completed. Very nice young man and certainly an asset to your company.

Our technician John Brooks showed up on time and was efficient in completing his work. He came in with all his tools, no extra trips. He was considerate of my dog and made sure she didn’t get exposed to the furnace wires before he took the cover off. Great guy, great service!

“I had an excellent experience with Paschal. They were prompt, professional, and incredibly efficient. The plumber diagnosed the problem quickly and had it fixed in no time. They took the time to explain everything and made sure the work area was spotless before leaving. The pricing was fair, and the quality of the work was top-notch. I highly recommend them for anyone looking for reliable plumbing services!”

Excellent technician!

Caleb always does an excellent job for me. Great guy, polite, knows what he is doing and gives me good advice.

Multiple good experiences with heat pump installation and service. Detailed quotes with financing options and quick turnaround time. Local and responsive office.

John and his crew were awesome.

Great job! Josh was prompt, thorough, and conscientious. Will definitely use again.

I live in Missouri. Paschal put in an amazing system for heating and cooling here at my home. No guess wor, no maybes, no half answers and no BS! I was kept up to date at each and every stage. I read those reviews and they were absolutely spot on. I won't go any place else for my heating, cooling, plumbing or electrical needs! Thank you all at Paschal!

Just wanted to say how well Kevin did sevicing my A/C unit last week. He is very professional and let me know about a couple of issues without being pushy. Thanks Kevin!!

Very knowledgeable folks would not use anyone else thanks 👍 a job well done

Completed Simi annual maintenance on air handler and heat pump.Well pleased with tech support.

Good service at time promised. Your serviceman is a good one. Keep him.

Very knowledgeable, courteous and friendly. Jarod explained options and very knowledgeable about system.

Mr Campbell was courteous and professional and had the customer his highest priorityThank youDan Moon

Aaron did an excellent job checking my system and found some code problems that I really appreciate.

I appreciate Jose professional and coup. Very satisfied with his job

Their number is permanently in my phone. Technician was in and out in no time with problem fixed.

Same day service!

Quick acheduling; good communication; knowledgeable serviceman

Great customer service. Same day service completed. Very satisfied.

My electrician Garret was very knowledgeable and courteous. I highly recommend this company.

Technicians were great. They checked everything, explained all and answered all my questions. And fully explained my options.

Shane Carry came to inspect our furnace, and he did a thorough inspection of everything we have that uses propane. Shane was friendly, very competent, and gave us exceptional service!

Nicholas Ladd is an awesome technician! We hope he continues to maintain our equipment. Five star review

Caleb was polite, courteous, friendly, and seemed to be thorough.

They helped us get a good system installed in our time of need, in addition to making improvements in the ducting that had been a problem since before we bought the house.Every single time a salesperson, technician (twp follow up commissioning checks) or the installers have been to the house, they have been courteous, respectful and on time. I'm trying to find a fault but they've made it hard to do so.They replaced our full furnace and air conditioning. We've been happy with it thus far. This review is a year after the initial installation.

Caleb was very professional and polite.

Tony is a great guy. Very knowledgeable. Answered all my question. Clean up very thing. Great job.

Tony was the technician who came today. He was right on time, explained the process and went to work immediately. He was very professional and seemed knowledgeable. Explained and answered all my questions. I would recommend him to others who are in need of a thorough and complete assessment of their plumbing needs.

Very pleasant and knowledgeable serviceman. Would hire him again when needed

Paschal Air, Plumbing & Electric has come through AGAIN, with flying colors. Our concern was in cost estimates from other plumbers. Once Corbin from Paschal arrived we were assured this was the team to contract. From inspection to repair and replacement Corbin kept us informed verbally and by photos of what was recommended. Looking for a plumber, Paschal was at our service with right team, parts, and cost.

Pablo and Nykel were efficient and had great customer service. I appreciate the time Pablo spent ensuring I was able to get the best price for the service provided.

Tec. Was great everything’s fine

Jackson and his assistant were prompt and efficient and my new hot water was installed in a matter of hours. Professional communication combined with excellent customer service.

Great customer service! On time and professional.

service was great tec guy fixed unit promptly. Defently would use them again.

Great customer service 👏

Guy did us a great InstalationGive him a 5 star ratingThanks Paschal Air.plumbing.

Seth was polite and courteous. All of the Paschal employees who have been to our house are very professional.

Issac is a great technician...& did a great job of explaining everything to us.

Pablo with Paschel was fantastic. He replaced our water heater and cleaned up his mess. He was very knowledgeable and professional.

Garrett was extremely friendly and professional. I was amazed at how quickly Paschal responded to my request for service

Extremely happy with Paschal tech today. Very professional and friendly. Would highly recommend this company in the future!!

Very pleased with the technician Colton. Very professional and knowledgeable.

Zac serviced our system in Tuttle, OK. He was on time and very pleasant. His inspection was very thorough and he clearly described his findings and recommendations. I would high recommend Zac and Paschal!

Tommy is a tech that I have been dealing with since AI had my AC unit installed. He is always friendly, professional, and knowledgeable when he comes to do our service and maintenance. I would definitely ask for Tommy if you need qc work done.

Thank your Technician, Jose for excellent job on heat/air maintenance. He explained all in clear detail.

The Technicians are always on time and are polite, knowledgeable. Would highly recommend them for your heating & cooling maintenance or problems.

Isaac is very professional and helpful.

Prompt, friendly, professional service.

Isaac was professional, thorough, and he was personable. He explained membership well, but the estimated were ridiculously too high and not needed for a furnace/AC unit that is just under 3 years old. I was pleased with him, but not pleased with Paschal'"sales push'. I had an annual membership paid in full, but now with the takeover of Patriot, they charge monthly, and won't accept an annual payment. Kudos to Isaac, but not Paschal!

Thank you Colton for outstanding service today. You were very helpful in educating me on some things today. Pascal is now my go to for not only my heat and ac but my electrical and plumbing. Again Thank you.

Always quick and efficient. Love that they call you before they’re coming. Very professional.

After moving into a new home in Hot Springs, I needed a variety of fixtures and outlets installed. Garrett, my technician, inspected my task list, provided a quote within my budget and completed all tasks professionally over two days with assistance from Michael. He was pleasant, left my home in great shape, and even disposed of the old fixtures. Great service. I plan to use Paschal for my next project, a range hood replacement.

Pablo did awesome and quick work! Very respectful. Would recommend!

Pablo and Andrew did a great job replacing my pipes

Pablo and Andrew did a great job replacing my pipes!

Great service and employees outstanding service

Casey C. was very professional, working under duress (I couldn’t remember my access code to my thermostat), but was able to explain to things that I needed to do. Since it all made sense to me, I will be having someone to come back and make those changes!

Pablo and Andrew did an amazing job. I need them to get 10 Stars and a pay raise. The conditions weren’t favorable because of the rain and snow the ground was saturated and muddy. They stuck it out and got the job done. Thank you for doing a great job! We think you’re awesome!I’m adding to this because can’t put a new review.Pablo and Andrew still get our 10 ⭐️ review. This is the 2nd big job they’ve done for Open Arms! Thank you Paschal for having these 2 on your plumbing team.

Prompt service, Logan the technician was very kind and respectful and explained everything he did. I would recommend them to anyone who needs ac service

Pablo did an excellent job.

Nick and Caleb did amazing work. Very professional and thorough with their explanations. Great work and highly recommended

Joe was very helpful and got our AC fixed same day

We are very happy with the sale and installation of our mini split system. The installation crew did an excellent job of showing me where it would go and explaining how to use it. Clean up afterwards was great, they treated our house with respect. I would definitely recommend Paschal.

Great company

Paschal/Larsen is our favorite heating and cooling service. We have been calling on them for HVAC services for more than a decade and they never disappoint! The technician thet sent this time was extremely knowlegeable, courteous and dedicated. He reponded quickly, instantly recognized the problem, had parts on hand, checked warranty, saved us money and had our system repaired before the next heat wave hit.

Yasua, came today to do an air conditioning tune up and maintenance. Yasua was awesome, very professional, polite, informative and all around great guy. He spent a lot of time with us explaining different options that he could do to help with some issues we are having. We will be calling him again soon. Great young man and a great company. Give them a call!!

Professional and thorough.

Fast service with great customer service!!

Bryan did an awesome job, very polite and courteous. He cleaned up and my problem is resolved.

Very professional and detailed in explaining to me the work performed. Will definitely use Jorge Diaz again. Thank you for your great service

I just want to say she was informational and on point for what she was doing and talking about. I enjoyed the fact that she spoke about the unit as though it was first nature to her. Keep up the A1 work... Miss Tiffany for the win🥇

Darrick was amazing!

Floyd Mccleland was very courteous and a life saver. He explained the whole process of Fixing the A/C. Made me feel at ease and did a great job. Thanks for helping my family and I.

While we have generally had very good luck with your technicians, Marquis stands head and shoulders above your already highly-qualified staff. He is extremely competent, articulate, and professional. I hope you appreciate just how well Marquis represents your company.

Floyd McLellan was our service tech today for our maintenance service. He was very detailed, took his time and provided incredible service. He was not pushy, provided detailed quotes on recommended items and had a lot of pictures to show the work. Not only was the service incredible, but is the nicest tech that I’ve had the pleasure of meeting. Super friendly, polite and was not in a rush and took his time to explain what he did and answer any questions. Was a great experience.

Darrick went over everything with me before I agreed to anything. He was determined, efficient and knowledgeable in his work efforts and ethics. Stand up guy with the company. I will be switching to their monthly plan. Thank you!

Reason I use Paschal is for your great service, also your techs. I had AJ DeWolfe today for plumbing issue, he was thoroughExplained and fixed the issue. Very courteous and polite young man. If ever in need again I hope AJ is available.

Very helpful!!

I was able to get an appointment immediately! My tech was on time, extremely friendly, determined my problem quickly, and solved it even faster. And the bonus was he was not intimidated by my very large dogs. Highly recommend.

Fantastic experience ! Great communication and work was done on point . Would use this company anytime ! Charley did a great job before and after work was done .

I was very pleased with the service. Christopher had the AC back up and running in a short period of time. It's also great that Paschal Air had a technician just hrs. after I called.

They were courteous, quick, and the air fills so good.

AJ, was a great service technician. He isprofessional, polite, patient and explained everything thoroughly.

Tiffany was quick to arrive, quickly assessed the problem and fixed at an affordable rate! Thank you!

I like their communication system which enables prompt responses and updates. Jobs were swiftly done. Kudos to Mr. AJ, Plumbing professional who addressed my concern under sink in the kitchen. The problem was solved quickly. Thank you.

Fast, thourough, and communicative. Sterling was great

Excellent service.

Responded promptly to inquiry. Quote was reasonable. Excellent work repairing pinhole leak in main water line. Thanks to Charley and Garrett.

Arrived right on time and was able to watch their approach on the map. Tiffany was very nice as well as efficient. Highly recommended.

Thorough maintenance check. Explained everything well. Very courteous.

Marquis Smith did an excellent job. He corrected the mistakes made by the previous service technician and took pictures to submit a claim for damages for us. Very polite and knowledgeable, he knew what he was doing.

I am very pleased with the service I received from the plumbing appointment I had this week from Paschal. Sterling did an excellent job of evaluating my entire plumbing system. He explained everything to me, and I learned a lot about my current plumbing situation and what to look for in the future. I will continue to use Paschal for my Air, plumbing, and electrical needs.

We've had Paschal come to our home twice now, and both times were great experiences. Today, Bo was here for about 30 minutes to check things over and gave us a good report. We are happy to have them as our heating and cooling company.

Trae was amazing, got the work done efficiently, professionally and was friendly

Always very responsive to messages for service, even after normal business hours. Service Tech Oscar was friendly, polite, and efficient---and took time to explain the issues in detail (but also simply enough for me to understand). I've used Paschal both for complete A/C replacement and also for regular maintenance and repair, they have been great in all situations.

The tech was so polite. He put on booties before entering my house. I.could track when he would be here. He explained a future problem I might encounter, but felt my system was running fine for now. Be advised a service call only applies to one unit.

What a nice guy. He explained everything to me and gave me recommendations but wasn't pushy. I've always had a good experience with this company.

Very professional, listened to what was wrong, and was able to fix the issue! 10/10 recommend!

Great job by Floyd Mcclelland in servicing my ac today.. routine maintenance revealed a need for some replacement parts that he quickly and with excellent customer service replaced! Thank you so much, Floyd, for your hard work on a very hot day!!

Great Service and good explanation of what I need on my AC

The guys were great and quick.

Had two full AC Units replaced. The installers were fantastic and extremely professional. Shawn Monson was honest and professional. Ive been with Paschal and prior Walker since 2010. Very reliable, prompt and professional. I give them my highest recommendation!

Technician came on time, was friendly and professional. Explained findings and recommendations. Happy with the service.

Great job. I’m very happy with it they are great I recommend it

Really professional, efficient and friendly. Appreciate the quality services provided.

Definitely a five-star company. We had a multi head ductless system installed and am amazed at how well it works. Called Larson Heating & Air on June 15th, Kirk & Gabe came out the very next day (Friday) and assessed our situation, that afternoon I received their quote, the following Monday I called and told them to proceed with getting the units ordered. Thought I might be looking at 3 -4 weeks but got a call the very next day saying they’d be there to install the following Tuesday and Tuesday the install was completed!! The system is fantastic, every one of the guys from start to finish were great, friendly, professional but most importantly knew exactly what thy were doing. My wife cannot get over how quiet this system is, you cannot hear anything inside or outside. We can sit under the gazebo in peace and quiet for the first time. Me, I’m a little more partial to how well this system works, how quickly and efficiently it cools the entire house. As you can probably tell, I’m more than quite pleased with Larson and the work they performed.

Corey is very professional and good guy.Repaired my AC on time and above my expectation. Keep up the good work.

Technician was very knowledgeable, answered all my questions.Great personality!!

The technician was prompt, careful and thorough. He checked the equipment inside and then checked the outside unit. He answered all my questions. I recommend Oscar for a great job.REP.

Today Paschal Pro Sterling Bridges installed a new gas water heater for me, replaced old valves and lines, installed a flood stop, and added everything needed to get me up to code. Sterling, the main technician, was not only punctual; he was extremely knowledgeable, polite, thorough, and willing to answer any and every question I had. Chris and Christian also helped some throughout the process, and I truly appreciate ALL of the young men, their hard work, and expertise. Paschal was very good about communicating with me and getting the job scheduled quickly as well as keeping me informed on the tech’s arrival; I even received a photo of Sterling before he got here, which was a nice touch too. Thank you again, Sterling, for being such a NICE young man, answering all of my questions, your expertise and explanations on every facet of my new water heater, and your willingness to do any and everything you could to make this a great experience!😊

AJ was friendly, patient, and helpful. He spent several hours with Rheem to troubleshoot our Rheem Tankless Water System. He took the time to show us what he was doing and explained why. AJ communicated effectively with the manufacturer and us, his customers. Excellent service! Top notch!

New company (Larsons) took over for our old company Hutches repair. They haven’t missed a beat. Polite, informative, easy to work with, and great customer service. Couldn’t be happier. Now hopefully our fuel bills will go down due to energy efficient units.

The technician was very personable and knowledgeable. Felt like he was honest and only recommend what was necessary. Highly recommend him.

I hired Paschal because my AC was not cooling. The tech was able to determine the problem and get it resolved quickly.

Great work by Aj and Paschal Plumbing. Easy to work with and friendly service.

Thank you for fixing my AC.

Great service. I appreciate the process from start to finish. Notified of the appointment,confirmation of the appointment. Notified who was was coming with picture and information about the tech. I as not able to be there but had enough time to have a family member there. The problem was looked at and hopefully fixed. Now I can look at trying to fix the damage it left behind. Thank you for what you do. Sister said he was great.

Called them today and they came today! Nice and professional.

Wonderful company. And our service guy Joshua was great.

Bobby and Garrett did a great job replacing the shower cartridge in my bathroom. It was a big job and took quite a while. They left the bathroom clean and just the way they found it and now my faucet works better than it ever has!!! Very professional and knowledgeable!!!

They texted when they were headed our way, sent a picture of the technician that was coming. Very happy with their work!

They were informative. Respected my time when considering them as one of the options for unit replacement. They were prompt one I had chosen them to do the job. Showed up on time and worked until it was completed. They were respectful and answered any questions I had. Unit has been in place for about 5 days with out any issues.

Customer service was friendly and they came out to fix our a/c right away. Super professional as always. Thanks to everyone at Paschal.

Excellent service, quick response, install very happy, thank you

Darrick checked our unit and explained what he was checking before he started. He answered all questions and concerns. We appreciate that!! Polite and easy to understand! We appreciate that also! Thank you Paschal Air, Plumbing and Electric.

My air conditioner suddenly stopped working. I mentioned this in passing to their HR representative, Makayla. She suggested that I call customer service to get a quote. When the technician came out, he was so thorough and professional. He showed me his recommendations Along with price quotes for temporary repairs as well as replacing the entire unit. I was surprised with how reasonably priced the quotes were. I decided to replace the entire unit. I would definitely recommend this company.

We have used Walker for years and appreciate them very much. They have put in two HVAC systems and done routine checks and maintenance on a regular basis. Their guys know their stuff and have never steered us wrong or tried to upsell us on anything. The updated scheduling system needs some tuning up and it would be nice to receive a heads-up if technician is more than an hour beyond the 4-hour window given. Calvin is awesome -- so knowledgeable, focused, and thorough. I flip on my systems with the confidence that they are in good shape and safe. Now, if you y'all could bring some fall weather! [Edited in 2024] I continue to experience issues with their automated scheduling service: multiple 'reminders' and exhorting me to make appointments I've already made. Have talked to them about how annoying this is. Also: talked to them about reminding their techs to stay focused on the issue at hand and STOP opining on my household decor OR my decision to have carpeting in parts of my home. It's none of their damned business! Very awkward. If service wasn't good, I would switch companies because of the unnecessary comments about my home decor. Stay on task.

Great experience. Came out within a couple of hours after we called them. He had the problem resolved within an hour.

Charley Westmoreland, came out today and did some work in the front yard. He did an excellent job. I would have given him a 10 star review if they had it. We have never had a such a good plumber before. We plan on asking for him from now own.

Placed my water heater and repaired the pipes and gas line. They were fair and explained the pricing. They were only called in for an estimate, and they did the work same day. The technician Pablo was very professional and patient. I would give them six stars if I could.

Samuel was very nice and well spoken he change my light fixture out in a timely manner did a very good job..Thanks Paskcal for your service

Prompt service, good work.

They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one

all I can say is Kameron, who services Hot Springs Village, is an awesome person. He was very helpful to me during my time of stress. whatever Paschal is paying him isn't enough. They better hold on to this guy as long as they can. Great Job Kameron and thank you very much for your help and professionalism.

Herbert B. was friendly and professional. The quality of his work was excellent!

James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!Special thanks to this great man.Thanks again Mr. James.

We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.

Super great service and very politeThank you

We had Ya'll out to diag. our furnace. It went out during the recent ice storm. Response was quick, the repair had us comfortable and warm! And we WILL use you again!

We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!

Was extremely polite and professional. Informant about my system.

Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.

Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.

Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!

Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.

Excellent service and repaired my leaking faucet in record time.

Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!

Great young man.

Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.

Always great service and professional service people. A+

Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.

Fast and courteous and explain what he was doing.

Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.

Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.

Great job. Thanks

Travis was amazing!! 5 star services

The tech was professional, courteous, and knowledgeable. He did not try to sell me a brand new system like some other AV companies do. I was very happy with them.

According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.

From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!

All Good

Wes was very professional and knew what he was doing when it came to repairing my heating system.

Benjamin was great.During the diagnostics today, He did not provide assumptions, he actually checked his theories and found the root cause of the problem. He is very handy and it appeared that he also had a great support from his colleagues at the office. When he was trying to figure out the problem he was able to reach out to more experienced people and receive recommendations.Highly appreciate the hard work today.

We have been loyal customers since 1993..Leonard and Cookie Henderson

Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!

David checked my heating system said everything looked good thanks

We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!

Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.

Prompt, professional service! Thank you,

On the same day as the deep freeze hit Texas, I found out my sister in Azle had no heat. I live out of state so checked yelp and Google, chose Straight Shooter for all the 5 star reviews. I couldn't wait to leave them another one!I called and spoke with Donna who is the kindest person, so helpful and scheduled my sister for same day with no emergency upcharge! She even offered to take her a space heater to use while she waited for the technician. Such an angel!Luke came to check out the unit and was so knowledgeable, professional and friendly. Found the immediate problem and gave us some options on prices and timing. He was very thorough in his inspection and recommendations for maintenance and proper use instructions. It was after 10pm when he left my sisters house, warm and cozy.Donna and Luke at Straight Shooter saved the day, and the winter for my sister! We just can't thank them enough for the absolute best experience we could have hoped for. They are the best, and the only one we'll ever call now. Thank you - Thank you!

Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍

Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.

We had a shut off put on are hot water heater

Everyone is professional, knowledgeable, and friendly! I like that my HVAC tech takes the time to explain everything about my system. Guardian angels for my heating and air without getting gouged!! One happy customer!

Very professional and courteous.

Quick diagnosis and correction of my operator error operating the thermostat.

Second time using Paschal’s service and have always been satisfied with their prompt and reliable customer service. I will continue to use them for my property.

Was impressed with the service. He did a great job of explaining the issue. Helped me understand how my heater works.

A little more expensive but on time and professional. Would recommend for those in a pinch!

The serviceman David was exceptionally knowledgeable and efficient in his duties. He himself was a quality individual and I'd have no problem calling him back.

Anderson is a sharp tech, found and fixed our problems and waited to make sure that the thermostat and the unit worked correctly

The technician was professional, courteous and knowledgeable.

I used Straight Shooter for my heating repair and received top notch service. Luke was very helpful and professional and I am pleased with the repair.

While I am unhappy with the prior service on our HVAC system that necessitated the request for a technician on 11/16/22; my husband and I were more than happy with the technician who came to the rescue. Bryant was the name of the technician who arrived at our home to determine the cause of our brand new HVAC system tripping a circuit breaker 5 times in 4 days. Bryant was able to ferret out the problem, an incorrect wiring during the installation of correctly sized heat strips for our system by the previous technician. Bryant communicated to my husband what had occurred and what was done by him to correct the problem and went out of his way to label the electrical boxes on the HVAC unit to make working on the system in the future. Bryant is a definite asset to Paschal.

I was amazed with the customer service and quality of workmanship I received. I thought I could get by with just a space heater well, after 2 days I called Straight Shooter Ac and had a complete HVAC system in my house and couldn't be more delighted!!

They are on time. They are professional. Well manner and they clean up when done. I am so glad I chose them and would always use this company.

These people are the best

Today I contacted Straight Shooter to check on our A/C units because they aren’t working well. Michael was at our house within a couple of hours. He was very helpful, knowledgeable, and professional. He has been in the industry for 20 years. When Michael was finished with his assessment we met with Patti to go over options and pricing. She was very kind, personable, and knowledgeable. We are purchasing two new units and they will be installed in a few days. Straight shooter will shoot you straight! Highly recommend them!

I’ve had the pleasure of using this company for a couple of my properties. Full replacements and have had them repair stuff from previous hvac contractor. Can’t say ENOUGH good things about them. From initial communication to install. FLAWLESS!!! This company really sets the standard. Thankfull I’ve hired the best out there!

I was having A/C issues when it was 103 degrees outside. I called Straight Shooter and they were very responsive. Caleb came out right away and diagnosed my system and we had cold A/C again. I felt that his pricing was a great value for his services. He explained everything to me and I also learned a few things from him. Very professional. I highly recommend Straight Shooter HVAC.

Let me start by saying, I am thoroughly impressed with the professionalism and work ethic these gentlemen possessed. I called Monday afternoon Patty was there that evening . The next day at 8am my system was beinginstalled. The gentleman arrived at 7:45am and started working. They did not leave until 5:30pm working the entire time, even pulled my trash can from the curb. My system looks GREAT, and my installation looks GREAT! I'm so happy!! Will definitely recommend to everyone!

Patti Floyd is EXCELLENT! Explained every detail of the installation and the equipment needed for our all electric AC unit. Very professional and even supplied us portable AC units to keep us cool! I’d deal with her any day as she is honest and very personable.

Straight Shooter Heating and Cooling will be the only hvac company we use moving forward. We recently moved to Azle and wanted an inspection before summer. Caleb came out, performed an inspection and cleaning. Very friendly, professional and knowledgeable. I can’t say enough good things about the whole experience.

Honest, reliable, knowledgeable, professional, and probably one of the best prices in dfw. Before closing on our home, we got Straight Shooter out for an inspection. They were quick to come out and it turns out our 20 year old AC system needed to be trashed and was in need of an efficient system before the hot Texas summer takes it out. This company layed out multiple plans that would fit our taste and budget. I highly recommend using them!

They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.

Great company & professional technicians.