Great company and people!
We had a Saturday water heater issue that could have been a long, bad ordeal. Paschal was here in about an hour and new water heater installed within a couple hours of us finding the issue.
You couldn’t ask for better customer service!!
Thanks!!
The plumber, Brad, did a great job! I think their pricing was a little high but they made up for it with their 1 year warranty. They resolved concerns in a timely manner
Paschal Air has been servicing our HVAC system annually since we moved into our home eight years ago. All of our interactions with them have been positive. We are in the process of selling our home, and an inspector identified the need for combustion air venting. Having already had a myriad of "surprises" during our home inspection, this was just one too many! But, thankfully, Paschal had our back. Casey came out to review the problem and quickly alleviated our concerns. Enrique and crew were out two days later to add the venting. It was such a relief to have this piece of the puzzle complete. Very grateful for their professionalism, understanding, and kindness. It goes a long way! Thank you, Paschal team!
Westin was the young man who provided the service. He was very kind ,& respectful.
Robert and Nick were very knowledgeable and got the job done!
We needed someone in a hurry and Paschal was able to come right out and help with our plumbing needs. Definitely recommend them!!!
Our AC unit stopped running on Sunday night and it was a very hot and humid evening leading up until Monday. We called Paschal Monday morning and they were able to get someone out that day! Other places had said it would be Wednesday and that would not have been feasible with a 2 month old in the house. Our technician Andrew came and saved the day! He was friendly and thorough in his inspection. We had a local HVAC come out twice last year and never actually fixed the problem. Andrew took his time to look over the unit and have air back in our house in less than 2 hours. We are very thankful for your service and will be utilizing your services for maintenance going forward! Thank you Andrew out of the Springdale/NWA area!
This business would have received 5 stars if the rating only included the repairmen. They were excellent! Very knowledgeable, professional, and personable and they finished the job by cleaning everything up like new. The big drawback with Paschal’s is their cost. I had this same repair done on another toilet in our house 2 years ago. I realize costs have gone up since Covid wreaked havoc with our supply chain but this was beyond that. I paid $222 the first time, $417 this time. I would love to use these same repairmen again and again but simply can’t afford it. A big company has big overhead, I guess.
Kevin was very informative and professional .. he called ahead to check on my availability and was on time... He for my AC working great.. thank you Kevin
Kevin was awesome! He explained everything he was doing and what our best repair options were. I would highly recommend.
Very prompt, professional & knowledgeable
Absolutely Excellent Service!!! Giovanni and Sebastian we're Professional, Friendly, and Informative. Truly Appreciate their help and knowledge!!! Will definitely use Paschal again and you have just received a long time customer!
Brian and brad were wonderful they went above and beyond I would use them again
Westin was very friendly, professional and knowledgeable. Our gas hot water heater quit working, the pilot light wouldn't stay lit. The hot water heater is under our house in the crawl space, 1970's design I'm assuming 🤷♀️. Westin got up under there and did his magic and we now have hot water, and all of this on a Saturday. I'm very thankful, you wouldn't realize how much you miss hot water until you don't have it.
Brad was very professional and patient while I asked questions. Walked me through everything and even gave me some tips on what to watch out for in the future. I will definitely be using them again
The tech worked in bad weather conditions and completed the service call. His name is Kevin Mynatt. He was efficient, knowledgeable and polite. Jerry Garrett
Kevin was great!! Very professional and knowledgeable.
Service technician Kevin Mynatt was outstanding! Answered all my questions, explained what was going on with the HVAC unit and was extremely helpful.
Servicemen were very cordial. Worked well together. I noticed the plumber told his apprentice "thankyou" for the chores he was doing. Which means alot to some people. Kept their minds on the job at hand.
The technician was here to address the HVAC system that was not cooling and the fan was running continuously. Kevin was very concerned with repairing the unit by checking it inside and out. He gave us an itemized list of repairs with itemized cost for approval. We felt like he was considerate of us as a customer! We would recommend anyone needing repairs.
We have had a very positive experience with this company from the beginning of their entry into Searcy. Their techs are very knowledgeable and professional. We appreciate how they have handled our account.
I called them because my washing machine overflowed as well as the toilet and bath tub. They responded within 15 minutes. Great job!!!
Brad and his helper(sorry, I didn’t get his name) we’re both very polite and knowledgeable. They fixed the problem and did hesitate to answer questions. Excellent service.
Very professional. In and out in a snap. I would recommend.
On time and professional Alex walked into a tough situation and diagnosed the issue. Nothing but good things to say about Paschal.
Very satisfied with employee interaction with me and quality of work
Extremely kind, responsive, and great at what they do! I was contacted every time they were predicting what time they would head my way, again for when they were on their way, and for check up appointments. They are efficient and easy to work with with reasonable pricing. I am loving my new HVAC system. 10/10 would use them again for any fixes needed!
Reliable reasonable and professional.
What more could you ask for
Very nice and professional. Andrew was very helpful
Ty and Corey were very nice and proffessional. Not only did they fix my plumbing issue, Corey fixed my lawnmower! I will always use them for my plumbing and AC repairs.
Very pleased with the friendliness and knowledge of the service person.Am concerned that I had to stay home all day to get the service. I understand and accept scheduling morning vs afternoon. But to schedule morning with maybe coming afternoon is absolutely not acceptable. In the future I want to know if it is morning or afternoon. It turned out to be a 2:00 pm service call. I had to stay home all day assuming it would be a morning appointment.
Employees were knowledgeable, nice and worked hard.
Paschal is a top notch HVAC company. The employees are polite, conscientious and hard working. I would recommend to anyone in need of HVAC/AC services. Thank you!
Paschal is a top notch HVAC company. The employees are polite, conscientious and hard working. I would recommend to anyone in need of HVAC/AC services. Thank you!
Great service today! Very professional and willing to answer questions that I had about the current unit. Thanks!
Tech was very professional and courteous. I would recommend . Kevin was a pleasure to deal with
Skylar did a fantastic job ! Best technician we have ever had come to our home. Also sold us and installed a Rene-Halo air purification system.
Technician was very knowledgeable and personable
Great workmanship. Very pleased with installlation
Everyone I talked to was extremely nice and helped me pick out the best ac and furnace for my house. They gave me a list of options and I was able to pick which plan to go with. I ended up going with the one that was first offered. Financing was quick and easy and installation was a breeze! Pascal will now be my go to for any of my needs! Thanks so much. Five stars ⭐️⭐️⭐️⭐️⭐️
I called them this morning. Receptionist was super friendly and scheduled somebody to come out today. Michael Harrington and his assistant came diagnose the drain clog problem brought a big ole monster machine. cleared the clogs ran a water test for 10 minutes no problems everything is good. they did a great job highly recommend them price was also fair.
I've had them out for 3 different jobs and they were great. Did great work, were very courteous. They actually informed us and took pics of some damage we didn't know we had. It's a new house for us and the previous plumbers damaged things without fixing tthem. They explained everything, gave us our options and made sure we were knowledgeable about what we had to decide on. Never have to wait long for an appointment and they always call ahead before they reach your house. Works for me because I have dogs to put outside. All in all a good company with great workers. Unfortunately, this house needs a lot of work so I'm a repeat customer but I know I'm getting good work done.
Brant has serviced our geothermal unit several times and I’ve been pleased with him. Toby was the service man today and he was just as good. In fact, he noticed valves on pipes to and from our water heater weren’t set right and corrected them. Dayton has serviced our Water Furnace recently and he, too, is very thorough and knowledgeable.
The crew that did the installation was great! The unit we went with was a little pricey but we are now able to be comfortable in our home, so it is worth it to us. I would definitely recommend.
They went above and beyond to come and install what we needed on a weekend. We will use them for everything now.
Update Michael came out today and did a routine inspection found some issues and we are on the road to repairing it thank you Michael 5 stars.Our A/C went out on June 27th 2020 while we was at my grandmothers funeral. weve been without A/C since then its hot we are tired and have called every person we could think of well our last and final option was Paschal Air and boy or boy am I glad we did Contacted Paschal yesterday 7/7/2020 they had a gentlemen named Dallas B. come out today 7/8/2020 and he was early respectful honest and caring he did way more than the others weve called and was upfront with us. Dallas answered all of our questions and concerns. I will forever be grateful and now we wait for our new A/C Thank you Dallas and Paschal Air We highly recommend God Bless.
The Service representative was professional, courteous,and took the time to explain the problem. I am a very satisfied customer of Paschal Air and would highly recommend the company.
Good service! Always available
My dog chewed through a cable that was coming out of the unit and into my house. Andrew was quick and efficient in repairing it!
Great quality and serviceYes 👍
Professional and explained everything they were doing. Prompt service
Forex trading is about making money and having a good trader who trades for you. I can undoubtedly recommend this trader Mrs Susan Ryan to you,she is an expert in Forex and crypto (Bitcoin) trading and also proven to be trustworthy and reliable. I earned over $15,000 from my $1000 investment and since then I've been trading with Mrs Susan Ryan. Contact her for your own trading via
Email: susanryan3221@gmail.com
WhatsApp: +13523292265
Very knowledgeable and quality driven employees, the company and their employees are very nice, friendly and honest people to deal with, Kevin M came out to mom’s house today, (Alice Callaway) 4-12-2022 to do the yearly tune-up and explained what he was doing today, very helpful. Thanks Kevin, Tara Kennedy, grateful, thanks again
Even though, due to code restrictions, Brad and Westin did not install the point of use water heater we wanted under our kitchen sink, they were quite helpful in presenting other options for us to consider. When we decide what we want to do, we will definitely call Paschal to help us out again.
Paschal Air is my go to contractor for all heating and air problems. They are a courteous and efficient team. Special thanks to Kevin today.
Always professional technicians.
Matt was on time and professional!
Brett arrived on time and explained the repair to my duct work with pictures He did an excellent repair. Thank you! Will call again because he was, polite, professional, prompt, and did an A-plus repair.
I highly recommend Paschal Plumbing and Electric. Brad and Westin did a great job finding and fixing my problem. I will definitely call them again if needed.
Luis was very professional and clearly explained the results of the A/C tuneup. Also , explained the concerns he found and provided recommendations. Great job.
Their knowledge and experience.
I called various places to get my AC serviced they were the only place that would accommodate my needs. They set me up for a same day appointment.Very professional. They showed up on time. Fixed the problem with my AC. I would definitely recommend their service.
Jacob was very knowledgeable and courtesy, answered all questions I asked him, did more checks than most, and by the book, I would recommend Jacob for all your maintenance.
Always have reliable and knowledgeable service technicians.
Very helpful and explained everything! Would recommend them!
I got a quote from this company. They were fast, on time, professional, and answered all of my questions. I will be calling them for any plumbing problems in the future.
Brett was an awesome tech. Very professional and courteous. He did his work quickly, cleanly, and was super nice. He helped me out with a few questions I had and was very thorough.
Kevin was extremely knowledgeable, professional, and informative!
Thorough discussion of our system and its operation.
Gage was extremely professional and did a great inspection/preparation for winter.
The technicians at Pascal are amazing! I wish I had called sooner. My heat pump wasn't working correctly, so I was just wasting money needlessly. Kevin Mynatt corrected the problem in no time, and I can look forward to much smaller electric bills during the winter months. Thanks, Kevin!
I only took 1 star off because the day of installation I was called after taking the day off work to be told the installation wasn't happening because the unit was damaged. But they explained that they wanted us to have the best possible equipment available. When they arrived to do the installation 3 days later they discovered the new unit was also damaged and had to order a new one. Which another employee brought just an hour later and everything went great after that. As frustrating as it was considering I was without ac for over a month. I have to say the folks at Paschal really gave us their best despite things beyond their control. I would highly recommend them in the future.
My new generator was delivered today. The crew was professional and polite. They were careful down to the smallest details. They were so diligent with their work, they did not even break for lunch! I am very happy to give Paschal Air, Plumbing & Electric my recommendation!
Chris and his entire crew Was on time and very professional the entire day. They work together to accomplish at times a difficult task. They were very respectful of my wife, my home and Very aware of our three little dogs ensuring they never got out. They explain the whole process and the operation of the new thermostat. I would highly recommend this team to anyone.
Very knowledgeable did a good job will use you again in the future
Home Backup Generator Maintenance was conducted. On time, courteous and friendly, knowledgeable and experienced. Great job!
Excellent customer service. I have not been disappointed with this company ever. I will forever use Paschal.
The technician did an excellent job of preventative maintenance. He explained what he did and was very professional.
Dayton performed our summer maintenance checkup and did a very thorough job. Very professional and efficient 3/26/22
I met Mr D , such a kind professional young man. He told me what needed fixing and I told him to fix it. Then he came back in so very honest and told me that I really needed a new unit. The unit was so old it wasn’t with fixing. I would use this company again because of their honesty .
Everyone that we have dealt with at Paschal is the best. They are ALL professional and super friendly. Our two system installation was done in one day as promised! We are EXTREMELY IMPRESSED with Paschal! Thank you
Our technician Anderson once again did a great job of helping us get to the root cause of the problem and then offer up all potential solutions. This is actually the second time I’ve worked with him and both times have been great experiences. Highly recommend.
The young man (Kevin) that did our service work today was very thorough with his maintenance check and very good at explaining the condition of our unit. He even provided pictures showing us what it was talking about. He answered our questions and explained resources available available to us that might save us from any potential problems in the future. We appreciated his attention to the service he was doing on our units.
Paschal always sends expert techs and they do a great job. Andrew was on time, friendly and informative. He did a thorough job of maintaining our AC unit.
We have regained confidence in this field of business. They make it so easy. Really nice to seniors.
As always, excellent service with a smile !!
Very pleased with service.
We have used Paschal for several years and we are never disappointed. Anderson was great! We love the professionalism and customer service that we received from him. We are very satisfied customers.
Jesse was wonderful he was very thorough and honest and speedy thank you so much for helping me
We just had our spring check-up of our HVAC performed by Josh Shaddox. As always, super professional. Replaced faulty resistor to prevent possible system failure during hot summer days. Strongly recommend Paschal. Been using them for years.
Very professional service, the associate explained everything they where doing throughout the maintenance and gave advice and recommendations on optional extras with no pressure to buy.
3/17/22I had a very good experience using Paschal Heat & Air. The service technician, Dayton, was friendly, courteous, and very professional in performing his duties. I would highly recommend Paschal Heat & Air for your HVAC needs.Respectfully,Richard Morrison
Great people great service on time and affordable prices
Buen servicio y muy amables, lo recomiendo
Always reliable and their technicians are very professional. They show you pictures of the problem(s) so that you can see the necessity of their work.
Service was done by Alex. Timely, professional, courteous and sold me on the benefits of the bi-annual service agreement, which I signed up for. He’s a great asset to Paschal!
I give them a 5. Joseph was the service tech that came . Very knowledgeable, explained everything. Got me all set up. I even bought the 1 year maintenance plan at my request.
Highly recommended
This is an awesome company!!! They are highly trained and professional. They respond immediately after being called. The men that came to our house were friendly and respectful!!!
Tech was very thorough and he gave the job all of the time to do a very good job.
Very friendly and helpful with all my needs with my very old pipes leaking and up front with the cost of repairs in advance!
I highly recommend Paschal! We had them come out for plumbing issues we were having in our new home. They corrected improperly installed waterlines, repaired a leaky shower and installed a new kitchen faucet. They were on time, super friendly, and answered all of our questions! We’ll definitely use them again for our plumbing upgrades!
Kevin was the technician that came out today and he was wonderful! Took great pictures and explained everything to me and he was not pushy he was awesome! I look forward to doing more business with you all in a couple days !
Kevin and Austen came to my home to check out my water heaters and gas exhaust. They replaced the exhaust piping in the attic and basement.
They were both wonderful. I would definitely give them a “Gold Star”
They were punctual, extraordinarily knowledgeable, and courteous.
I would highly recommend Paschal and the technicians you sent to my home.
I will use Paschal again, and I will request that Kevin and Austen are the repairmen you send.
Thank you for having such great employees!!
Fondly, Nina Brueckner
Robert and Andre were really helpful to us. We felt like they really took the time to listen to us and hear about what we were experiencing with our plumbing system. I really appreciate them going above and beyond for us and their kindness and professionalism as well!
Brett Thomas was very good at service and polite. You need to promote that young.
Kevin M. Was very professional and knowledgeable.
Fantastic ,very professional,and knowledgeable
I absolutely loved their quick service! Very professional and right after I called to set up an appointment for a new water heater. Not even 2 hours passed and they showed up at my door ready to go! Very blessed for their service.
Kevin did very well in explaining my system, and making the repairs he said were necessary. Thank you for your help. I will not hesitate to contact Paschal again. Thank you!
Started out thinking I had an outdoor faucet leak , turns out that wasn’t the case , Jesse crawled under the house , determined that that wasn’t the case, informed me of some other issues …. Highly recommend Paschal & personally will be asking for Jesse for upcoming work … he was very professional, courteous & made it very easy me for to understand things that I know nothing about & didn’t make feel like an idiot when I asked what some may consider general knowledge questions.
Zach and Riley were very courteous and professional. They were on time and completed their work efficiently.
Excellent experience excellent technician
Damian from Paschal came to our house and was very professional and serviced our heating and A/C system and was outstanding!
Excellent service, friendly, informative, professional, timely, clean and fast. Great first impression. We recommend their service.
Kevin worked my schedule and completed a thorough diagnosis of the heating system. I am impressed.
Always a good experience!
Very professional and prompt. Also very friendly techs.
Andrew was very knowledgeable and polite. Will ask for him in the future.
Ken was great! Very helpful!
Replaced plumbing to refrigerator .He was very fast and courteous and professional very good work. I am extremely happy with Pascal Air, Pluming & Electric. They also have done work on my HVAC and I am so very pleased they are honest and reasonable and very good at all they do. Thank you Pascal Pluming Heating & Electric for making my home feel comfortable and safe.
Technician was friendly and very knowledgable. He was quick with taking care of the problem and took pictures to help explain other problems he found. He gave suggestions to how to handle them. I really appreciate what he did and how nice he was while working on the problem. I would definitely call Paschel again.Thank you very much!
They arrived on time and did a maintenance on my furnace and reprogrammed my thermostat.
Walter with electrical section was phenomenal. So was his partner. I did not catch his name. They were both professional and polite. 11/10, would recommend.
very friendly and knowledgeable!
Juan was quick to arrive and very professional. Did the inspection quickly and determined what was causing the problem. Told me what I needed to know and offered further services when I needed them. And put up with my happy pup too!Update: Anderson was my tech today. It was for my winter service check. He did a thorough job, made sure everything was good and even cleaned my intake grates when changing my filters. Great job!
Very professional and courteous. Covered his boots before entering my house. Did a very thorough service and provided me with feedback on my system.
Repaired and did maintenance on my Generac generator. Did a great job getting it done once part arrived.
Kevin Mynatt was my service technician. He was awesome. He found the issue and explained the problem in easy to understand terms. He also explained the cost involved in replacing the part BEFORE doing the work. He then also explained the savings I could receive with their planned maintenance program without trying to pressure a sale. I was extremely pleased with the service I received. Thank you Kevin and Paschal Heat and air for getting my heat up and running so quickly!
Every interaction I've had with Paschal has been positive--professional, competent, responsive, polite. They installed a new high efficiency heat pump several months ago, a significant step up in comfort and energy efficiency from the old unit. They've followed-up several times to ensure the system is working well (which it is). Highly recommended.
The technician was pleasant and professional. He talked in terms I could understand without being condescending. He took pictures to illustrate the point being made. Brett is an asset to the business
Very knowledgeable and courteous! We are definitely pleased with Paschal.
Called at noon and they were out by 4 to fix unit. Thanks
Paschal has provided my HVAC maintenance for many years and kept my system running at top efficiency. Today's tech Skylar was on time, knowledgeable, friendly, and efficient. He gave my heating system a thorough inspection and made any needed adjustments while keeping me updated on the system performance. My 2003 top-of-the-line Trane system is still running great in 2022 thanks to Paschal!
Michael was great. Came in and took care of business in the most professional way possible. Great job as always to the team at Paschal.
They’re awesome and very professional
Great company. Techs know what they are doing.
Alex was very professional and relaxed. Diagnosed problem even before examining unit. Very easy with whom to work. Thank you!
Great service on my home generator. Runs great and well maintained!
Solid customer service experience with this company. We had some issues and questions following our duct cleaning service and the company was quick to respond. They scheduled a follow-up consultation and addressed our concerns at no additional charge. Ryan was patient and informative explaining the system set up on our newly-purchased house and options to maximize efficiency and air quality.
Mr Lindemann was an outstanding repairman. Excellent people skills, intelligent and product knowledgeable. Spoke respectfully while both informing me of options and engaging in friendly conversation. He will always be welcome as a technician in my home.
On time and was very knowledgeable of what he was doing!
Gave complete evaluation of everything that was done and everything that needed to be replaced.
Annual inspection and maintenance of Trane outdoor combination heating and air conditioning unit.
Mark, the electrician who worked on repairing my generator was Incredibly helpful and very good in explaining everything!
It is a very busy time of the year but Miss Beth was ableTo squeeze me in and get my furnace fixed! We were freezing! Donald was our technician and he was very quick and helpful. He recommended some things I could do to keep my system running smoothly. As a single lady not knowing anything about furnaces and HVAC I was very pleased with his patience and explaining everything to me.
Representative was friendly and very knowledgeable.
Highly recommend them - service tech was very professional and to take care of our problem.
The service was great! Michael was out technician, very friendly and professional. He had us fixed up in under an hour. I would recommend calling this company for repairs and they also have a great maintenance package available that includes discounts on future repairs. Will be calling these guys when I need my entire furnace replaced.
Sitting in a cold house with a two week old Trane system installed with an unknown repair date. I can't fault Paschal for using an Trane system with their great numbers, parts made all over the world and assembled in America. Paschal installers were outstanding working in the bitter cold. Their plumber made me chuckle when he told me drip pan was suitable for hot water heater. Never heard of a gallon drip pan holding 40 gallons of water. Their technicians were professional and knowledgeable. Right now I keep asking myself why did I have a 24 year old system replaced and had been using it for 18 years without a problem one for fancy filters. If I hadn't of I would still have heat. That's why the 4 stars
We highly recommend Paschal! Michael was very professional, including wearing a mask and shoe covers when entering our home. All check points were documented and explained thoroughly. He made recommendations for additional services and products, with absolutely no pressure to purchase.
Very timely, nice and professional
Robert and Oscar were very knowledgeable, neat, and professional. They went above and beyond to answer questions that I had. They came to my house on a Saturday and made me feel as if they were ready to stay until I was satisfied, not that they were rushed to get to the next job. I couldn't be happier with these two gentlemen.
They were courteous n professional. Josh took the time and explained everything clearly.
Paschal has been my preferred heating and air conditioning service for many years. That go above and beyond. I will continue to use them for all plumbing, heating and air conditioning service.
Skyler the technician was great. He studied the details, clearly explained the functioning and offered helpful recommendations. Well done
The best decision you'll ever make financially is investing with Mrs patience adamson was scammed twice and I didn't want to have anything to do with trading until I met her and she changed my mind.I have made profits from the first and second stage and I'm currently expecting $15000 from the third stage, I'm greatful ma'am. you can reach her in Email:
patienceadamson494@gmail.com
WhatsApp +13236286419
Technician was friendly and very thorough and explained everything he was doing.
Our service tech was Anderson and I really thought he was a nice guy who did competent work. He worked pretty quickly and shared other service offerings that they have which we will probably end up using after this great experience.
Very courteous, friendly, and professional. Everything was explained to me very well and I felt confident I had all the information needed to make informed choices for my home. I will definitely use them again and recommend them to family and friends.
I went to a Hiring Event for Pascal. As soon as I walked in the doors I was greeted and felt very welcome to be there. Can’t wait to put on the uniform and learn all I can learn to be a future Technician for pascal! Thank you Pascal Hiring team!
Quick response and quality work
Gareth was extremely professional and knowledgeable. The customer service we received was the best we've ever had from a plumbing company. We'd bring Gareth out again anytime we had plumbing needs.
Quick and to the point. Job well done for Kevin Mynatt the technician. Kind and full of information.
Kevin was very professional and took time to explain everything
Joseph did an outstanding job getting issues diagnosed and resolved. He was thorough and very informative. I’d recommend them to anyone.
We have used Paschal several times in the last two years and will always recommend them - they are professional, knowledgeable, helpful, and polite. Thanks to everyone who has helped us!
Kevin Mynatt with Paschal is very thorough, knows his job inside and out on my Trane heat pump. I am very satisfied with his work and knowledge. Paschal is very lucky to have a quality service technician like Kevin working for them!
Very pleased with the technician and the work done. Price for services done we’re very reasonable.
I will never use another plumber again, Pascal is the company to call. Michael came out and cleaned a clogged line that tends to stop up every couple of years. He also gave me estimates for a few other issues including a drain clean out for the clogged line so it would be easier to access. He was very professional and knowledgeable.I wish I had called them the first time the line clogged, I would have saved a lot of money and had far better customer service.
He's kept me very informed every step of the way
They do a terrific job.
Shannon was here today and he answered every question we had.
The work he did was fast and complete.
Anderson @ Paschal was very friendly, professional and knowledgeable. He wasn’t pushing expensive fixes, just giving us advice and putting himself in our shoes. Great service, will continue to use.
Awesome 👏 job. 😊 The gentleman that came today was detailed and professional and kind. Explained what he would be doing and any findings. I am very very happy with the service. Thank you so much Michael Healey. 😊
This company is professional. They come when they say, the technician is always friendly and informative as well as high quality service. Have used them for 2 years with no issues.
The most professional and knowledgeable repairman i have ever had at my place. I wish all of them were like these folks.
Excellent and friendly service
Good value and professional.
Skyler is a five star employee!! Very professional!
Today was the commission / inspection of our new unit. The two gentlemen that came today were detailed and professional and kind.
Was very professional and friendly, seemed to know his job very well
Skyler was very nice and professional!
Technician on was very polite and respectful. Explained what he would be doing and any findings, then provided recommendations.
They came out next day, got me up and running quickly! Very professional and cost-value focused.
I needed service as soon as possible and they delivered. Very professional!
Communication is great, from their office associates to the techs! Technicians are always very professional and explain any problems in a simple manner. What I really like is how they offer suggestions to keep your A/C or heater working vs pushing parts or additional maintenance.
Kevin was professional and fast. He was able to find the problem in a few minutes. Hr told me what was wrong, fixed it, then told me what to expect in the future. No uneeded costs.
Kevin came out as scheduled and did an excellent job. Checked both of my heat pumps and in detail explained what was needed. Paschal is thorough and I would recommend them for anyone needing HVAC maintenance or repair. Price was fair and they came out on the weekend.
Expect service, timely, courteous.
Austin and Cody were awesome. Did a great job explaining what need to be done. Love the fact I got dame day service as the day I called. This was AWESOME!!!!
Bobby was great! He was very helpful and kind. He made sure that I understood the issues we were having with our heater and what we should do moving forward.
Always professional and courteous!
The guys who came to work were very friendly and helpful. They showed me the things they had worked on and explained how things worked. They always had a smile on their faces.
We used Paschal for our furnace needs. All techs and sales people have been great! All were knowledgeable, professional and very courteous.
They were courteous and and on time. Knew exactly what was wrong and fixed it right away. I will definitely use them again.
this is a great company to buy from and to use for service. they are with out a doubt the best in the business.
Very professional, keep you posted on time and what they are doing
Thanks
I have always had great service with Paschal’s! Quick, courteous, and always happy to answer all of my questions. Thanks, once again, for being a local company that I can count on.
Jay was on time and explained fully his reason for the visit... Completed and documented results... I would use the company again and refer others as well.. thanks so!!
On time, reputable, knowledgeable, trustworthy. I have a yearly contract with them to check my heating and air-conditioning
The best that I have encountered since moving to Fayetteville! I would recommend this company to anyone! Jake so professional and polite!! Thanks Paschal!
Great service! Very nice and trustworthy
Prompt service -always great techs
Great service and trustworthy
Paschal came out on a Sunday morning and fixed a plumbing problem at a very reasonable price. The technician they sent was very nice and knowledgeable.
Highly recommend Paschal. We had Jacob out to the house today to perform a routine heat maintenance before the winter and not only was he thorough in his evaluation, but super helpful in answering other HVAC questions I had for him during the appt.
Jacob was polite, knowledgeable, on time, and efficient. We’ll continue to use Paschal because of how professional this service was. Thanks Paschal!
Very friendly and did a thorough job of cleaning air ducts! I would definitely Recommend and will use again!
Excellence in experience and professionalism, in all departments, as always. This time a new water heater. I called to inquire and was told someone could come the next day! Jesse and Adam arrived on time, were done and gone in 2.5 hours, no muss, no fuss! Paschal also recently installed new HVAC in my home. I no longer shop around for price. Just call Paschal, no worries!
Paschal Comfort Specialist, Casey, did an assessment and made recommendations to improve our home HVAC. We scheduled installation of a new system, which went smoothly, with excellent follow-up. We are so pleased with our home climate control system now. The entire Paschal team was great to work with throughout the process. Highly recommend them!
Fast Efficient and Knowledgeable!!!
On time answer my question serviced unit no problem
The service techs are always so professional and explain everything in language you can understand. Recently had all the can lights in my bathroom replaced. The electricians installed one and had me approve it and make sure it was exactly what I wanted before they went further. Highly recommend Paschal for all your needs.
They are always available and on time. Paschal has been in business a long time and their professionals do a great job. I highly recommend them for any job.
Just had Paschal replace my HVAC ductwork. Enrique and the crew did a great job! Very courteous and professional. Highly recommend them!
We had a water line break in our front yard coming in to our house and had no water supply to our house. We also had a broken water shut off valve in our house. I called at least four other plumbers and none of them could come for at least a week to two weeks. I have used Paschal’s for our heating and cooling and did not realize they did plumbing also. I called Paschal’s on Tuesday and they came out the following day the day before Thanksgiving, so we were pretty stressed out. Shannon and Eddie showed up and went above and beyond what I was expecting. They were professional, courteous, polite, and extremely knowledgeable. They fixed the broken water line and the shut off valve. Shannon had to do some fancy soldering to the piping and did an outstanding job. I could not have been more impressed. Also they stayed late until the job was completed well after 5pm. They saved our Thanksgiving and we could not be happier!!!
Great customer service! Dillon went above and beyond. Very courteous and knowledgeable. Great communication and arrived within the window promised!
Kyle came out and did some work for me and he was awesome! Very helpful,making sure, before he left that there was nothing else I needed. I highly recommend Paschal!
Robert came out and fixed a problem behind my washer and he was excellent, he took time to explain things to me and went above and beyond! I highly recommend Paschal.
Great service and great staff. just had two great guys, Mark and Walter service my generator. very professional and customer oriented.
Professional service. Always on time.
Andrew was excellent - explained all that he was doing and the solution to our problem. Plus, I called on Friday and had an appointment for Saturday! Thank you for great service!
Great service
Knowledgeable people
They were extremely professional and timely! Will use them again!
Jacob was very polite and attentive to our questions and concerns. I have used Pascal for the last 7 years and they have always been so helpful, honest and punctual. I will continue to use them doe years to come.
Wonderful service and customer care! Quickly assessed, diagnosed and repaired the leak under our home (crawlspace).
We got our new hot water tank today Jessie and Adam did a great job. Paschal is the best! Thanks!
I’ve used Paschal for years, but yesterday Dayton did the most thorough checkup ever. He really seems to know Water Furnace units and Trane thermostats.
Michael was phenomenal! Dallas was very thorough and courteous. Even down to putting on shoe covers to go across my floors! From scheduling the call to completing the service, I am pleased and will definitely recommend them to others.
(ELECTRIC) It’s rare to find people that truly enjoy what they do, but when you find them, what a joy! Ben & Travis were a pleasure to work with. They showed up on time (early, in fact) and addressed my concerns and numerous questions. Both were patient, good communicators, and knowledgeable. Would definitely recommend.
They did the yearly maintenance on my heating and air. Young man was friendly and very through.
They were very personal and professional got wright to the job and got it don . It was not at all a arm and leg kind of expense you usually get . It was very reasonable.
Very professional and friendly. Plenty of advanced warnings for time arrangements!
Joseph was nice and professional! He arrived when he said he would and and showed me what he did to make sure our heater was in good condition.
These guys are good! Always professional and on time. Been doing business with them for over 10 yrs.
They are prompt and courteous. Our plumbing and duct work was exactly what we asked for and what was needed to resolve our issues. We can’t say enough about the professionalism by everyone at Paschal.
He came in. I had a few other things for him to look at other than maintenance. He took care of them for me. I appreciated that. Went over the details and was out in quick time.
They are prompt and efficient when they get to the job to get the job done quickly and efficiently, and with the senior citizens discount really helps out persons retired TKS
The technician Robert worked very hard to resolve our problem, above and beyond what we’d expect. We recommend Paschal!
The technician was very nice prompt and went through all the information that he checked
Device tech was very knowledgeable, professional, and explained each thing he did. He asked before any repairs were done and advised of the price beforehand. Will definitely use them again if needed!
Everyone we dealt with was very professional and helpful. They were friendly and took time to answer our questions. We’re very pleased with the installation. The completed job meets all our expectations.
Skyler was good. He explained everything and made suggestions for improvements. Thanks Skyler.
Alex was my technician, he did a wonderful job. He was very thorough and explained every thing he did. I would like for him to service my system this spring when it’s time to do it again.
Kyle did a great job, checked his work. Make sure everything was good. I was really impressed with him and the work he did
They were very prompt and got our part delivered and installed within a week.
It’s a pleasure to share the experience I had with the staff and technicians. The joy to see that at least one company still had “CUSTOMER SERVICE” everyone I had contact with exhibited the up most respect and the ability to communicate at a level that even I could understand . I was kept informed about the movement of the project each day. The technicians work in harmony with one another they worked as one , very unusual to have each so knowledgeable of their trade. Their knowledge of the product they installed was over the top. I definitely would recommend the company to anyone that is in need of their services. I’m totally amazed at how one company could manage to bring that many people together with such knowledge and work together with no static at all. Even when the job got testy.
the team worked very well together, and very efficient. took time to answer all my questions, extremely well mannered!
Alex Hilbert did the scheduled heatpump maintenance. Alex was on time, personable, knowledgeable, and answered all my questions honestly and professionally. He also suggested possible improvements to our HVAC system to satisfy the concerrns I told him about. I hope Alex can service my systems every time I need it done. I trust him, and he's easy to converse and deal with; along with being very knowledgable about Pascal's business and products. Thanks, Alex.
Donald was great! He called me 30 minutes before his arrival! He was very professional and polite! He wore a mask! And he fixed my problem!
Your techs were very knowledgeable and Polite
Friendly, professional service
Paschal has been great to work with. Our technician, Anderson is prompt, polite & explains everything thoroughly.We highly recommend them.
From the time I placed the call for repair, all involved were pleasant to talk with and scheduled the repair for the following day. Many others weren't available for a week. Repair was completed and Bobby was competent and courteous. I would definitely recommend their service. Thank you Bobby and Paschal!
I have used Pascal 3 times this year once to do maintenance on the a/c. Once to clean ducts and units and now once to get the heat going. This is a new to me home and glad to have Pascal as a service partner. Very fast turn around and very friendly and knowledgeable service techs. Highly recommended.
The service was done swiftly, thoroughly, and efficiently. Malik was pleasant and businesslike. I would say the service call (it was routine semiannual maintenance) was perfect.
They were prompt, courteous and knowledgeable. They checked our home generator out, tested and serviced it to assure everything was working properly. Technician was very professional and thorough.
Shannon did an outstanding job. He was very professional and explained each step of installing both a replacement water heater and a tankless water heater. He helped me get the water back on till repairs could be done. The whole team at Pascal’s helped with getting the service scheduled and the financing taken care of. I give them a 5 star rating.
Great service! Malik was a very good technician!
Installed new circuit breaker. Repair man was great!
Great experience with Michael! He came out today and went above and beyond for our routine maintenance! He was able to get our system running and then even found a small gas leak! He took the time to teach me about my system even though I know that took him longer. We are super appreciative!
Had our first visit for the seasonal maintenance program- Skyler was our technician. It was incredibly thorough and he was very knowledgeable and helpful. Would highly recommend! I felt like they were ethical, professional and were looking out for my best interest!
I highly recommend Paschal. They have been taking care of my Hvac and plumbing needs for a couple of years. They have always been straight forward and completely knowledgeable.
I have always used paschals for my hvac concerns. They are always super helpful and easy to get ahold of! They are considerate of my schedule and I am very thankful to have found such a great company!
Paschal maintenance of our heating system was done by Alex. He was very professional and took time to fully check the system as well as provide tips and insights on how to maintain good operating system.
He turned the heater on via my thermostat. I thought he turned it off while we were discussing what he found. However, the next morning we found out it was still on which was upsetting since our windows were open.
Travis, was very helpful and well informed. Explained what he did and helped us understandHow to work our system better.
Service this morning from your employee was excellent. Friendly, polite, and efficient!
Showed up on time, super polite and friendly!! I felt that they really listened to our concerns and efficiently took care of the issue! Definitely recommend 👍😁
Dayton was excellent and very through. I would recommend him to anyone.
Travis was awesome and professional
Alex Hilbert was very prompt and professional and explained ever very well. Best service call ever. Thanks Beverly Hill
Alex arrived as promised and was very receptive to my statements. He was very professional and ask questions about my experience with the system.
We didnt know until today about the plumbing dept. Tyler and Alex did a great job.
Very thorough, friendly, trustworthy and transparent!
The company has treated us great. We do the twice a year maintenance and it has great benefits. We needed a part replaced and no charge; they have a 10year parts & labor free. The technician Bobby was great and really knows his stuff; very helpful and courteous. The twice a year maintenance has a fee but we’ll worth it.
We had water heaters that were failing and producing rusty water. Paschal identified the problem quickly and we had new heaters installed very quickly. Jesse and Adam answered all of my questions and did a fantastic job getting us up and running with clear water. Overall, very impressed with the customer service with Paschal. Highly recommend!
Joseph was very friendly and answered all our questions. He was very knowledgeable. We will definitely be using Paschal’s Services in the future.
Service from the technician and company was excellent, quick, professional, and all around a great experience. Our AC stopped working the night before so I called the after hours number and got someone out the very next morning! Will 1000% use again for any HVAC needs.
Installers showed up on time, worked hard and made sure everything was put together correctly while maintaining quality.
They did a great job installing our new HVAC system and water heater and were fast! Everything diagnosed, ordered and installed within less than a week!
Bobby came and did service call to make sure heating unit was ready for winter and fix anything that might need to be done. Happy with all the services we have had with them.
I called at 8AM and was told a tech would see me in the afternoon. He called before arriving. In a short time he located and fixed the problem. He was professional and prepared. I can not speak to quality or value until more time has passed, but this company has done annual service for mebefore and I found them reliable and fair.
I was able to get an appointment within a few hours. The technician was friendly and professional and explained everything. Repair was done promptly
My home air conditioner's outside heat exchanger failed to start. The electrical controls were broken. Bobby, their service tech was out the next morning, Right on time. And did a great job fixing the unit. Friendly and professional. He even showed me every part and explained the process. Very nice to meet him. I felt very good about the entire experience.
We were very pleased with Joseph. very knowledgeable and definitely will be using them to eventually replace our unit
Service man was very helpful friendly and knowledgeable. I have no complaints and was happy with what he said and did
Ray is very good person, enthusiastic and good job.
Joe Saldana from Paschal Heating & Air repaired my AC unit doing a very professional job. He provided a detailed explanation of his findings and explained my options as to what could be done. He did this with no pressure and was knowledgeable on the equipment. I would recommend him as a service person to everyone.
Very professional, courteous, and efficient.
Garrett was our service guy and he knew the answer to every question we asked while he fixed the problem. We are so thankful for the 24 hours service the company provided so we could relax knowing someone was on the way. Garrett was so nice and cleaned up work area then explained the instructions. When he left we both said it to each other wow he was so nice to talk with made our stressful day easier if we had anything else we will call back. Garrett, the phone staff and the company we would refer and use if needed in future. Thank y’all so much!!!
Kevin was the tech who came to my home. I am a maintenance contract customer because of the professionalism and efficiency Paschal Air provides. Kevin represents the customer service Paschal believes in.
Michael was our repairman and he was wonderful. He was able to come out later in the day, which allowed me to be home. He was very professional with a sense of humor :-). He was able to diagnose our problem quickly, which ended up being a pinched wire on the outside of the house and replace it quite efficiently. The AC works great now. I would like to say thank you to Paschal and to Michael for your professionalism and performance.
In the middle of the summer cooling season, we woke to a system that had stopped cooling. After being told by one company that they were too busy and shorthanded to help us, Paschal answered the phone, had a technician at our house in 2 hours and fixed the problem at a reasonable price. The atechnician was thorough and knowledgeable.
Bobby was very friendly and professional. He completed the job with care and spent time educating me about the unit and how to upkeep it during the hot summer months. I would highly recommend them especially if Bobby is your service tech.
Have been using them for service on our HVAC for the past 3 years. Very satisfied ... knowledgeable & friendly staff. Would recommend them for all your heating & cooling needs.
My service professional was courteous, polite and knowledgeable. I would highly recommend this company given my experience with the helpful technician assigned to my job.
Nice young man! On a plan too have AC and heating checked each year! The AC needed a new Capacitor and he replaced it! I’m glad to get it fixed before heat hits the area!
479.751.0195
