We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.
If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.
How to Detect a Gas Leak and What to do When You Find It
You may know how to detect a gas leak by smelling it, but many people don’t know that gas has other signs of leakage. Natural gas has no odor or color, and the supplier has to add an odorant to make leaks detectable. In the event you can’t smell it, use these other warning signs that a hazard may be present:
Hissing or whistling sound. Gas going through pipes is under pressure, and when it starts escaping from a broken or otherwise compromised pipe, it can make noise. If you hear the noise anywhere near a gas appliance or outside, a leak may be present.
Bubbling water or soil. If a gas line runs through a wet area and its leaking, you might see bubbles coming to the surface, or the soil is moving in a strange manner.
Dying vegetation. Gas lines run underground, and if you see vegetation dying around the line where the pipe enters your home, you may have a leaking pipe beneath the soil.
What to Do
When you detect a gas leak, identify the source and turn the appliance off. If it’s coming from a pilot light that’s out, turn off the appliance’s safety valve, open the doors and windows for five minutes before trying to relight it.
If your appliances use electronic ignition, turn off the gas safety valve and call a professional for help.