We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.
If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.
Heat pump problems can occur at any time, leaving you in an uncomfortable situation and wondering what to do next. It does not matter what the weather is like outside, hot or cold; no one wants to be in a home that is an uncomfortable temperature. There are some common heat pump problems and troubleshooting tips to try before calling a professional.
Following are some common problems that can occur with your heat pump:
Unit will not turn on
Not producing warm or cool air
Unit has visible icing
Heat pump is not cycling correctly, either turning on too often or rarely
Blower fan is not running
Troubleshooting tips that could solve your system’s problem:
Check your thermostat; ensure that all settings are correct
Look at the breaker box to make sure the appliance is getting power; reset circuit breakers if needed
Check the unit’s air filter; clean or replace as needed
Check rooms, ensure registers are open and move objects that could be blocking them
Inspect the outdoor unit; check for yard debris, ice or snow and remove if necessary
When to turn your unit off and call for help:
The troubleshooting tips do not work
You smell a strange odor coming from the equipment
The unit has an extensive amount of ice build-up
Your heat pump is making a squealing or grinding noise
Even if one of the troubleshooting tips works for you, you should still consider scheduling a preventative maintenance check to ensure your unit is operating correctly. An experienced HVACcontractor will inspect your system and find any small problems before they become major ones. A professional should only do repairs, as some components in your unit can be easily damaged.