We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.
If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.
Need an HVAC Professional? 10 Tips for Hiring the Right One
Your home’s heating and cooling equipment will sometimes require professional care to keep it running smoothly. When you need an HVAC professional for your Northwest Arkansas home, follow these 10 tips and you can’t go wrong:
Ask people you know — If any of your family, friends, or co-workers already use a reputable contractor, your search could be over very quickly.
Know your system — When you begin calling around, it’s best to know information about your HVAC equipment, such as model number and any maintenance history and current problems.
Check for licenses — To ensure that the contractor is on the “up and up,” ask to see proof of their current professional license and insurance requirements.
Call references — Any reputable contractor should be more than willing to provide you with a list of past clients. Call a few of them and ask how happy they were with the service they received.
Ask about special offers — You’ll often find discounts on certain services if you poke around a little. Take a look at the company’s website and if that fails, give them a call.
Expect a home evaluation — A good contractor will want to visit your home and evaluate its overall efficiency and possible servicing needs.
Obtain multiple bids — If the job calls for it, obtain multiple bids on a job to get the best deal. However, don’t limit yourself to the lowest price. Consider other factors, as well.
Energy Star should be recommended — A professional HVAC technician should be very aware of the benefits of equipment with the Energy Star label and want to pass those benefits onto you.
Insist on a thorough proposal — Before any work begins, the written proposal should include all details of a given job.
Tell others — If you’re happy with the service you receive, don’t forget to share the wealth and tell all your friends.