Reviews

Courteous and efficient, answered all our questions. Highly recommend.

Tyrone was very professional and knowledgeable. He was great to work with. Paschal has been a great partner for my HVAC maintenance.

Thank you for the quick response! Technician was very polite & professional.

AJ was very knowledgeable and polite.He explained everything and gave great advice. We will definitely will be requesting AJ again for our next plumbing job. Thank you Paschal for hiring such great guys.Sincerely, Dennis Johnson

Great people, professional and courteous.

Shannon, Austin, Alex, and Cesar were all great. We had quite a scenario and they were very helpful with finding a resolution. All very professional and kind.

Brent was professional and great to work with.

Woke up to a leaking hot water heater - thankfully not a complete blowout but needed a plumber asap. Paschal had a team out same-day. They had a quick-fix solution, but their thoroughness uncovered an underlying problem that most likely caused the failure and required a bigger fix. Next day, team made it out, replaced the system and fixed the problem at our meter. We live 30 min outside Springdale so it's not always easy to find companies that will come this far east. They were fast, helpful, knowledgeable and thorough. We would definitely use Paschal again.

Service was outstanding and staff was very knowledgeable and extremely professional. Great Company that truly cares for their customers needs!

Great job. Thanks.

We use Paschal for Heat/Air and had them out to fix a heater issue. I left a 5 star for that service call as well. David Glenn (Paschal Plumbing Mgr) was recommended by his HVAC counterpart. We had recently had multiple issues with another plumbing company. Missed appointments, faulty installation of a water softener and most recently, a misdiagnosis on a water pressure issue. So we gave Pachal the business - primarily due to how David handled the situation. I was able to reach him directly multiple times and they made me a feel like our issue was a priority. They came out on time and properly diagnosed the previously misdiagnosed problem from the other plumbing company. They discovered several other issues with how the other company installed our water heater and the service call was 1/3 less than what the other company was recommending. Mostly due to the fact that we were not in need of a new pressure tank! Lucas, David’s associate was also first class. I enrolled in their protection plan that offers monitoring and annual checkups to avoid some of the unplanned problems heaters, ACs and plumbing can bring to home ownership. I really just can’t brag enough about how I was treated. Completely opposite of the other company. HIGHLY RECOMMEND. Join their preventative maintenance club. You’ll be glad you did. Great job and cheers boys.

They do a great job

First time using Paschal. Danny was here promptly after calling and explained what he needed to do and a quote for the cost. Got us up and running and was very personably in his dealings. 5 stars to Danny and Paschal

I don’t like their AI assistant at all. They’ve done a decent job for me in the and I was wondering 🤔. After a visit today I’m giving them 4 stars. My system is still under warranty and the people that work there are friendly and helpful. It would be 5 stars if I didn’t have to talk to a robot when I call in. Just saying..does anybody like talking to AI?“Welcome to the Machine” -Roger Waters

Dylan was so professional and helpful. Problems solved quickly. Paschal scored big with Dylan as their employee. I will definitely keep using Pascha!. Thank you Dylan and Paschal!!!

Zayn with paschal showed up on time. Took his time to go over all of our hvac systems. Was very neat and clean. Good communication. Did great job.

Very professional and knowledgeable.

The experience was nice he explained everything that he did for all the safety features

Also very informative when they come for either maintenance or help with a problem

RickandJareddidawonderfuljobwithallourissuesandexplainedeverythingreallyappreciatethem

Alex was wonderful! He listened to us, diagnosed our problem and got us fixed up in no time flat! Thanks a million!

Very detailed and informative

Had an issue with Hot water tank. Called and they sent a service person out today. I was happy they could come today on same day I called them!

We had a new unit put in this past March, we have had a couple of hiccups since then but Shane came out today to do a coil cleaning on our unit, he did a wonderful job and explained things and didn’t try to just sell us more stuff. We appreciate the work he did, he was prompt and arrived when he said he would, will have Shane come out to do maintenance from now on.Update: we were still have issues with a smell coming from our unit despite the coil cleaning. I am very impressed with Paschal being proactive in the situation and making sure it is no cost to us since it is a new unit. We are hopeful this next step will be the solution. Very pleased with how they are handling this.

Alex came out and after some trouble shooting he got my water heater working. He was determined to find out the source of the issue. Very knowledgeable, kind and friendly

Tyrone was professional and polite.

I am on their monthly plan, so they schedule maintence dates for my heating/air conditioning, and plumbing services. I've been with them almost 13 years.. this is my choice, Paschal, for my services.

I expected to have a wait of a day or 2 since not an Emergency. 0Came same day, found issue and replaced my pipe within 30 minutes. Very courteous and professional.

Ty was courteous, conscientious and professional. Paschal always deliver great and consistent service.

Edward was an excellent plumber. He arrived on time and began working on my clogged main drain pipe quickly after explaining to me what he would be doing. Within a few minutes he had the clog cleared. He used a camera to check and found that further down the pipe was another clog that would cause my pipe to clog up again in a week or so. He explained to me a procedure that he could use using a power Hydro flush. He assured me that he would do his best to be assigned to come back to do that procedure. I think Edward is excellent and I do prefer to have him as the plumber to complete unclogging the pipe.I recommend Edward with Pascal plumbing for anyone’s plumbing needs.

Marcus was very professional. He has a great personality and explained everything in detail.

Very professional and informative. Inspection, system maintenance and repair on the spot. No more worries this winter. Thank you 🙏

Great communication. Jose was very professional and courteous. He did a great job!

Professional staff as always.

Parker arrived to repair our hvac system during very cold weather and was very professional. He put covers on his boots before reentering the house every time he had to go outside. He diagnosed and was able to restore our heat quickly and safely. Even though a part needed to be ordered for a permanent repair, Parker was able to restore our heat when it was needed most. We are very thankful for this service.

Dillon did a great job!

The installers did a great job.

had an outstanding experience with Paschal! Armando Contreras provided exceptional service when working on my home. He arrived on time, displayed professionalism, and demonstrated a courteous demeanor throughout the process. Most importantly, his expertise and knowledge were evident as he tackled the unique plumbing challenges in my nearly 100-year-old house with confidence and precision. I was thoroughly impressed with the quality of his work and grateful to Paschal for having such a skilled and dedicated employee on their team. Highly recommend!

I can always count on Paschal for reliability in skill and workmanship.Their workers are always polite, thoughtful, and good-natured, answering questions clearly and completely. Today was snowy, and cold but the electrician was undaunted, taking care of every detail (outdoor and indoor) in good-humor.

Had a leak that started today and they were able to fit me into their schedule and fix my leak!!

Did very complete service. Explained what needed to be done for two of our split systems units that needed the unit cleaned. Pascals will be calling to set up appointment to clean the units.

Both Dawson the first tech that assessed the problems and the two techs that did the install were excellent.I completely recommend Pascal. They are fast & thorough.

Colton was on time and super knowledgeable. He got my heater up and running quickly. Was a huge plus that they were at my house at 8 am the next day after I called. Would definitely use again.

Great service. I use Paschal for all my home needs..... HVAC, Plumbing, Generac, etc.

Im really pleased i called Paschal. Brent P promptly diagnosed my heating issue and I was relieved it was a simple repair. Seriously great tech and an asset to the company!

I was very pleased with my experience with Paschal. Alex, my technician talked me through every step he performed, and explained my specific heating issues with knowledge, experience and solutions. He was timely, courteous, helpful and respectful to me and my property. Definitely a five star experience! Thank you!

Mark was GREAT!!! He found the problem and fixed it. The problem was the washer box and a “crack” in the pipe that it was supposed to drain into. He fixed everything in about 3 hours. Again, he was GREAT. We will use him with any problem we may have.

Excellent services. Called me to say he was on his way and would arrive in 20 minutes. Gave me Excellent service of my systems and recommendations on repairs and upgrades.

Thank you Chris!

Very friendly and knowledgeable with customers needs at the forefront. Would definitely recommend.

The ease of scheduling my appointment was great. My technician Jake showed up right on time and took great care in checking out my heating system as well as my hot water tank. He recommended some updated pieces for both systems and I will get those quoted this Spring. I highly recommend Paschal to anyone,

Logan was great! He explained his findings, pros and cons of repairs. Logan took pics to explain his findings and provided prices as well as new maintenance plans available.He was kind and professional.

1-8-25Five Stars, again!Jose came to maintenance our HVAC, today. He was friendly. My husband described him as a nice guy. He was professional and very thorough. We will definitely continue using Paschal for our Heating, Air and Plumbing needs.9-3-24Paschal is by far the best HVAC company in the area! Five Stars For Sure!Colton has come to work on two of our houses and did an excellent job, each time! He was really professional, friendly and very knowledgeable about the fixes our HVAC systems needed. Although, we were a bit reluctant to sign up for an HVAC yearly contract, he was convincing, but not pushy in explaining the benefits for us. He went over and beyond our expectations! Thanks Paschal for hiring another trustworthy employee to your team!1-4-24Great service call from Paschal!7/10/22Another 5 star service call from Paschal for maintenance of HVAC.Joseph was very friendly and answered all our questions. He was very knowledgeable. We will definitely be using Paschal’s Services in the future.8/17/22We had another great service call for an A/C maintenance. Great job PASCHAL!2/17/22Dylan was very friendly and gave us another great HVAC maintenance service call. Thanks Paschal!

Plumber very professional, personable and quickly performed work.

I use Pascal for HVAC. The quality of the work is excellent they are extremely professional and responsive to my phone calls. They always arrive right on time. When they finish they give me a complete list of what they have done for me and they are authorized dealers for my brand of AC. I am 77 years old and have never had a company that was this efficient doing work on my home.

Caleb was very knowledgeable! Highly recommend!

This was hard to decide on a number for review. They said they would be here between 7a.m. and noon for my plumbing problem. Leak from unknown origin. Come noon and no contact from anyone so I called. They informed me the technician was running behind. Okay. I understand that but let your customer know. 3p.m. no contact so I call again. They say they are forwarding it to the supervisor and they will still be here, technician is running behind. 330 I get a text from them telling me my technician will be arriving within 30 minutes. Then I get all from my technician, that my call had just been handed over to, letting me know he was on his way.Dylan was here within the 30 minutes he said he would be. He was very professional, yet personable, and promptly got me taken care of.I give Dylan a 5 star rating but the customer service prior to Dylan arriving I give a 3, being generous, more like a 1 or 2. Anyone can understand coming up against an issue elsewhere that takes longer than expected but, they already had a 5 hour window and should let their customers know when it will be later arrival. The customer should never have to call when the arrival time (again 5 hour window to start with) will be later than expected. Poor customer service before arrival, great customer service once here! If I could give Dylan higher than a 5, I would! He is the only reason my overall rating is as high as it is.

They were here on time and performed well. Very courteous and respectful. Tyrone (Ty) called to let me know he was on his way. He explained everything he was doing. Very personable and respectful.

Paschal service is always accommodating and helpful.The employees understand the inconvenience of having the heat or air conditioning go out and are willing to get the job done quickly. The tech was professional, courteous, and knowledgeable. He called to apologize for running late but that he was on his way. He gave a thorough run through of the HVAC system to ensure all was running properly. The experience was great!

Jake did a great job explaining things when he came do do the air vent cleaning quote and then he came back to do a smaller cleaning job and explained everything and was quick and professional

Paschal was very quick to respond to my call and came out the same day. The technician was very kind and walked me through and explained what was wrong with my furnace. He also explained in detail what my options were in order to solve the problem. I was very impressed and will continue to Paschal in the future. Thank you!

Garrett was very professional and explained everything in detail. Highly recommended.Jerry Nowlin

Prompt, Professional and perfect work!

Always easy to work with this company! They are always very fast to address any issues! This time we called for a simple tune up of our heating unit and they came in two days. The guys who have come have always been professional and kind! No complaints!!

Very pleased. From my very 1st phone call untill repairman walked out door everything just as they promised. Will use again and will refer to friends.

The Technician was a great guy and very knowledgable also on the parts of the heating unit that may need to be replaced in the future..

Logan was friendly & professional! Thank you for excellent service!

Very good job! Arrived on time and job was completed very efficiently and clean! Very respectful workers!!

Very courteous and thorough

Logan did a great job! He diagnosed the issue quickly and fixed the part right away! He also let me know about other services that might need to be done. Thanks Logan!

We will call again. Tech(Marvin) was very professional, friendly, prompt, and had everything back in working order very quickly. Thanks!!

Logan was very professional, knowledgeable, and had great customer service!We will be using him and paschal again!

We hired Paschal to diagnose a leak under our sink. Caleb Arrington could not have been more knowledgeable, capable, and pressure-free as he carefully figured out what was going on. I so appreciated his open response to our situation, graciously giving us all the options we could consider for this repair job. His professionalism made our decision moving forward easy: we trusted him to purchase and install a new disposal. And he did it all efficiently. We will go to Caleb at Paschal for any future plumbing issues we encounter!

Very professional and easy to talk to

had hvac issue inspected and the rep did an excellent job. issue was trouble shot, guidance given and was good to go. thank you

Matt was very polite & he was through in his work. Appreciate the time he took to make sure my unit was in good condition!

Jeffrey was thorough and professional.He made sure our new water heater was installed that very day despite the backlog they had!

Had a plumbing issue happen on Christmas eve that needed to be taken care of asap and Pascal air and plumbing saved the day for me. Thank you 😊 and I have used them before and would recommend them .

Jake with Paschal was very nice and took his time with answering my questions! Very professional, I will request him in the future!

Had to have the water connection from the wall to our fridge looked at. Called Wednesday and was able to schedule for the same Friday for our home schedule. Marc, our technician, called before to confirm and was right on time. He took a look and was able to explain in plain words what was needed. He gave us a quote. Very nicely priced for our budget considering other places wanted 3 times that price just to come out. He had everything taken care of in 3 hours, which was fast considering what we had to have done. He made sure all was good and gave us instructions for how to proceed with our new fridge. 100% will use again if / when needed.

I had a couple of outlets that weren’t working and my front porch light had never worked. The electricians were thorough, fixed everything. They left me with some future projects to consider. ( I live in an old house). I’m a very happy customer.

Good. Fixed the issue.

I really am glad to have this service where they come and check out my home for my plumbing, heating and Electric needs. It is also very affordable and they are always respectful and knowledgeable. Thank you Paschal Air, Plumbing, & Electric.

5-Star Rating

Quick and Professional

I am totally happy with Colton. He was really interested in helping me with the repair of my system.

Westin went above & beyond with professionalism! He even trimmed back exposed tree roots where culvert was dug for gas line so that I would not trip on these later.He was patient to answer my many questions!Gentle reminder: Not sure if my questions on weekend voice mail got through to a manager. I did not receive a response.Thanks again Westin!

Shane was very polite and professional, extremely satisfied with his service

Expensive, but good service professionally done.

My technician was great, very nice. He worked quickly and efficiently. I would highly recommend Paschal to anyone.

Tony Clark from paschal air, plumbing and electric was a great service tech. Was able pin point the issue I had with a leak and get the issue resolved for now. He was professionally and knowledgeable. Provided a quick detail estimate for a repair. Friendly and honest. Thank you

They are good and friendly

Awesome experience wonderful people. Glad I picked them for the work that I needed done

Logan did a great job, very friendly and professional.

Best experience today! Tony and Cesar did an amazing job and were very knowledgeable! They gained a long-term customer today! Would recommend them to anyone!

Actually answered phone and made appointment. Came out same day and installed today! Great technicians all. Thanks so much!

Shane was very knowledgeable and kind. Paschal helped me with problem the next day of call. Had been without heat for a week. The Carrier certified places hadn't been very helpful (Lamar Clements). But the Mt Vernon (Dion's), location helped me find your number. Dion's said Carrier Payne warranty owed them money and couldn't do service.

Richard did a great job, and He found the problem and He fixed it in no time. He was really friendly.And I like that he took his time to answer all of our questions that we had.And definitely I will be using their service again if I ever need it.

Plumbing technician was prompt in responding to my service request and very courteous and knowledgeable. He explained the problem and the solution. He was focused and efficient in fixing the leak under my toilet. Would recommend Paschal.

Excellent service, quality work, new central ac/heat installed same week. Would recommend to anybody looking to have work done

Robert and Marvin were very professional, courteous and efficient as they installed our new toilets and shutoff valves. We also appreciate Marc who was here to help evaluate our situation earlier in the week. We highly recommend Paschal!

Garey did an excellent job servicing my Generac. I knew it had not been working as it should, and for good reason—the battery was dead. Garey explained my options, then replaced the battery as requested. He was prompt, friendly, and efficient, working as though it wasn’t cold outside. I am thrilled to have my Generac back! Merry Christmas to Garey and all!

Thank you for your great service. I made the appointment on the computer yesterday. You schedule it for the next day. Thanks for fixing my heater on this very cold day. Your tech Jacob Wright was very professional did a great job figuring out the problem and fixing it. We have heat tonight!!! Thank you!!!

The plumber who came to our home was very professional and knowledgeable. He took care of our two issues very quickly.

Gave me the best price and they worked quickly. The technician knew what he as doing. They cleaned two blower drums in a little over an hour.

Plumbing review was a great idea and was very quick. I now know what and when I'll need to do repairs.

Incredible technician, Jake Wright. Great customer service and knowledgeable!!!

Tech was on time. Explained status of system and checked the price of repair parts to see if it would be better financially to install a new system.

Fast and professional

Logan is the best! very kind and knowledgeable with the unit I have Paschal needs more people like him they could learn a few things from Logan to have better customer services

Very nice and very helpful and explained what he was doing

Josh is incredibly courteous, knowledgeable and kind. I appreciated his patience. Thank you so much for replacing my porch light! I don’t have to grill in the dark anymore!!! Yay!

Rick was so helpful and friendly! He gave us a lot of useful information and answered all our questions.

The technician was courteous, competent and successful in resolving our issues.

Caleb was fantastic! Very polite, quick worker, excellent explanations, and helpful hints for the future!

Seth did a fantastic job explaining the process to us as he did maintanance on our furnace in preperation for winter. He was friendly, timely, and courtious. Would recommend you all to anyone. Thank you!