heating and AC, plumbing & electric
heating and AC, plumbing & electric

We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.

If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.

heating and AC, plumbing & electric 479.751.0195

Avoid the Hassle Go Paschal

 

Air Conditioning, Heating, Plumbing & Electric in the Northwest Arkansas, Fort Smith River Valley & Southwest Missouri

Your Local Home Service Experts

At Paschal Air, Plumbing & Electric, great customer service doesn’t go out of style. Founded & operated by the original owner Randall Paschal, Paschal Air started serving NW Arkansas communities in 1968. In 2012, Charley Boyce took ownership of the company & through dedication to quality workmanship & providing the best customer service, Paschal expanded offerings, services, and locations. Today we have offices & warehouses in 3 major markets through Charley’s leadership.

We provide air conditioning repair and replacement to Northwest Arkansas, SW Missouri, and the Fort Smith River Valley and surrounding areas, as well as heating, plumbing and electrical services. Our top-notch craftsmen have served the NWA, Fort Smith, and Joplin areas for more than 50 years.

Why Paschal? We offer free estimates and second opinions, 24/7 emergency service and 100% satisfaction guaranteed. We are Trane certified, and service all brands of equipment. At Paschal, we do it all and we do it well. Serving our customers and doing it with a smile is what we love to do!

OVER 50 YEARS

Serving Northwest Arkansas, the Fort Smith River Valley & SW Missouri

We are proud to serve the great communities of Northwest Arkansas, the Fort Smith River Valley and Southwest Missouri. You can rest easy because whatever your AC, plumbing or electrical needs may be – there’s nothing we can’t handle. It’s our passion and it’s our promise to you, one that we proudly stand behind. Avoid the hassle – go with Paschal!

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Peace of Mind

Planned Maintenance

Keep your HVAC system running year-round with our maintenance service plans. Benefits include 24-hour priority service, repair and equipment discounts and no overtime charges. 

Specials Near Your Area

$88 AC Tune-Up & Safety Inspection

Scheduled AC maintenance helps to ensure a reliable system that you can count on when the outside temperatures become uncomfortable.
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Paschal Air, Plumbing & Electric- We're rated 4.9 based on 3199 customer reviews.

They came when they said they would. There was no mess, were polite and did a good job
Laura Leroy
Laura Leroy
21:40 24 Sep 21
Just had our heat/air system replaced. Paschal sent out a guy named Dallas that was super helpful and answered all my questions last week to give a quote. I received a list of things I could do to prepare for the job to make it smoother for them and protect my property. The install team came when scheduled and even called with a 20 min heads up of their arrival. The two-man team got straight to work and were visited by a manager mid-job to make sure everything was good to go. If they took a lunch break, it was something they brought with them because they never left. They quoted 6-8 hours and it was just over six hours and they were on their way back home. But they first made sure I understood my system. While doing so they engaged my kids about the video games they were playing and made friends with my dogs that I was supposed to have put up. System is cooling well and I can’t think of anything to help them improve. I spent 6 years in customer service so it’s kind of a big deal to me…..Well done!
Adam Bracken
Adam Bracken
21:30 24 Sep 21
Michael was very professional and had answers for all of my questions. He recommended a new system, but charged no more than the service fee as he said he would. I look forward to working more with Paschal in the future.
Kenneth McKee
Kenneth McKee
19:42 24 Sep 21
Very professional showed up early and got me exactly what I needed.
Klundq02
Klundq02
13:46 24 Sep 21
Micheal was very friendly and efficient very knowledgeable!!!!! Glad we choose Paschal!
Staci Long
Staci Long
23:18 23 Sep 21
They did a great job installing our new HVAC system and water heater and were fast! Everything diagnosed, ordered and installed within less than a week!
Mattie Blakely
Mattie Blakely
22:20 23 Sep 21
Kevin was friendly and very knowledgeable. Fixed my air and furnace quickly.
Michael Bower
Michael Bower
16:56 23 Sep 21
Service rep was very polite and reported that there were no issues to be corrected in my heating system.
Anita Wolfe Frieze
Anita Wolfe Frieze
17:05 22 Sep 21
Bobby, the tech, was excellent, helpful and professional. He was most hwlpful with installing and explaining the ecobee system.
Pat Minchew
Pat Minchew
17:38 21 Sep 21
Kevin was excellent, good natured and knowledgeable. Glad we called Paschal!0
Alonzo King
Alonzo King
18:57 20 Sep 21
Bobby came and did service call to make sure heating unit was ready for winter and fix anything that might need to be done. Happy with all the services we have had with them.
Denale Blake
Denale Blake
16:06 20 Sep 21
They are always very professional and have always resolved my heating and air issues in a timely manner!
Beckie Balko Eccleston
Beckie Balko Eccleston
22:39 17 Sep 21
Very professional and thorough.
Crystal Michelle
Crystal Michelle
18:31 17 Sep 21
Joseph is always super sweet an helpful when he comes out and is quick to fix any problems we have 🙂
Amber Millard
Amber Millard
21:50 16 Sep 21
Mike Healy was very thorough and professional in servicing our mini split units. He was informative and answered all my questions. We are always pleased with Paschal’s Service. I’m sure we will be using them again in the future for other projects.
Robin Kane
Robin Kane
20:13 15 Sep 21
I called at 8AM and was told a tech would see me in the afternoon. He called before arriving. In a short time he located and fixed the problem. He was professional and prepared. I can not speak to quality or value until more time has passed, but this company has done annual service for mebefore and I found them reliable and fair.
Karl Roman
Karl Roman
22:28 14 Sep 21
The best experts in the business to help get what you need. Answering every question. Then the installation team did outstanding work. Every detail was done to perfection.
Thank you!
Cooper Bryson
Cooper Bryson
22:29 09 Sep 21
Excellent and professional people. They are helpful, informative, and thorough. Highly recommend. Wonderful experience
Jan Nic Seifen Kent
Jan Nic Seifen Kent
00:42 08 Sep 21
The technicians were very professional. They came on time. They detected the problem quickly. They gave a solution and a price quite before doing the work. They brought the parts, installed and fixed the problem.
Thank you Paschal!
Jayadeva Hettiarachchy
Jayadeva Hettiarachchy
16:17 07 Sep 21
Dillion was awesome, very helpful!
Joe Bradley
Joe Bradley
14:21 07 Sep 21
Dylan was professional, knowledgeable, and efficient. Our AC was out and he immediately found and fixed the problem in a timely manner. He locked all the doors back upon leaving and closed the gate. I feel confident in the services and will use again. I will most likely sign up for the yearly maintenance he suggested also.
Lindsay Hollingsworth Lockwood
Lindsay Hollingsworth Lockwood
22:59 03 Sep 21
Fast response to our AC being out. Very nice, professional and efficient. Reasonably priced as well. Would definitely use them again.
Joanne Colebank
Joanne Colebank
15:55 03 Sep 21
Dillon was very professional and took care of me right away. I highly recommend!
Drew Stewart
Drew Stewart
20:01 31 Aug 21
Jake was outstanding. He was clearly knowledgeable and very courteous. He explained everything in detail while remaining relatable. I will be recommending this company and requesting him for future home improvement projects. Thank you for your excellent service. Paschal is doing something right by having employees like Jake.
Wesley Heimbuch
Wesley Heimbuch
18:17 31 Aug 21
Contacted about a check up, friendly on phone, quick response. Good tech visit
Kevin Rains
Kevin Rains
17:52 31 Aug 21
Paschal quickly got us scheduled and a technician to our home.

Kevin M was a great help to us. He fixed our issue, thoroughly explained what was going on and what our options were. We would highly recommend Paschal.
Joe Malin
Joe Malin
23:32 27 Aug 21
I was able to get an appointment within a few hours. The technician was friendly and professional and explained everything. Repair was done promptly
Jerri Estes
Jerri Estes
20:22 26 Aug 21
Tommy did a great, they came out within 12 hours of calling . Service was great and affordable!
Kristen Palmer
Kristen Palmer
17:52 25 Aug 21
We needed a new system for our main floor of the house after the old Armstrong finally went out. Paschal was fair and prompt on installing a new Trane system. Worked great until the coil sprung a leak after three months (no fault of Paschal). They were out the next next day, diagnosed the problem and installed a new coil the following Monday. In the mean time they came out twice to add refrigerant to keep us in the cool. Very professional, caring and prompt. We'll use them again!
Mike Darr
Mike Darr
20:47 24 Aug 21
On time and professional.
Lisa Keast
Lisa Keast
16:45 24 Aug 21
Great service and friendly. So far have not had any problems with my new system.
Peggy Rowley
Peggy Rowley
19:31 20 Aug 21
Very responsive and always professional!There was a mix up with our appointment time and Paschal still sent someone out after-hours to ensure our AC was fixed that day. We are very appreciative!
Todd Phillips
Todd Phillips
00:34 20 Aug 21
Dillon was awesome! Fixed our AC very quickly. Would recommend to anyone who asked!
Natalie Golden
Natalie Golden
18:54 19 Aug 21
Ken was actually 5 minutes early for the time window I had been given. He was polite, efficient and knowledgeable. I would highly recommend this company if he is an example of the other service people in their organization!
Sweet Sarah
Sweet Sarah
18:44 19 Aug 21
My home air conditioner's outside heat exchanger failed to start. The electrical controls were broken. Bobby, their service tech was out the next morning, Right on time. And did a great job fixing the unit. Friendly and professional. He even showed me every part and explained the process. Very nice to meet him. I felt very good about the entire experience.
Joseph Firman
Joseph Firman
15:04 19 Aug 21
I give them a 5 out of 5 rating!!They were here on time. Very courteous. Explained everything they did and showed me pictures of the furnace in the attic. They answered all my questions. I am not able to go into my attic and the were kind enough to bring down a couple of items for me that were there. Now all that is in the attic is the furnace. They cleaned up everything before they left. I could not be more pleased. Quality product and quality service!
Mortie Newman Dorothy
Mortie Newman Dorothy
18:41 17 Aug 21
We were very pleased with Joseph. very knowledgeable and definitely will be using them to eventually replace our unit
DeAnna Neal
DeAnna Neal
23:25 16 Aug 21
Service man was very helpful friendly and knowledgeable. I have no complaints and was happy with what he said and did
Cliff Crowder
Cliff Crowder
14:48 16 Aug 21
I only took 1 star off because the day of installation I was called after taking the day off work to be told the installation wasn't happening because the unit was damaged. But they explained that they wanted us to have the best possible equipment available. When they arrived to do the installation 3 days later they discovered the new unit was also damaged and had to order a new one. Which another employee brought just an hour later and everything went great after that. As frustrating as it was considering I was without ac for over a month. I have to say the folks at Paschal really gave us their best despite things beyond their control. I would highly recommend them I'm the future.
Dustin Wilson
Dustin Wilson
19:18 14 Aug 21
Always a seamless experience - very professional and kind technicians, on time, and very straightforward about repairs/estimates. Excellent company
Josh
Josh
14:39 14 Aug 21
The service tech, Demondrick Davis was so helpful and courteous. He explained everything thoroughly and did not hesitate to answer my many questions. I would recommend Paschal. I feel as though I was well taken care of and I am not worried about my AC or Heating.
Wanda Cieri
Wanda Cieri
19:47 13 Aug 21
Tommy did a great job going through my 2 geo thermal units. Answered all my questions and solved a couple of issues that helped whole house run better
Erik Figenskau
Erik Figenskau
17:35 13 Aug 21
We received excellent service from Paschal! We had a leak that had to be found and repaired. The plumbing and hvac services were utilized. They are the only business that I received a timely call back or update from when trying to find someone to come out to our house. They were even able to have same day service. Paschal was very professional and reasonably priced! Will be using them from now on! Highly recommended.
Tory Thompson
Tory Thompson
13:13 13 Aug 21
I needed service as soon as possible and they delivered. Very professional!
Ivan Johnson
Ivan Johnson
16:50 11 Aug 21
Too notch sevice.Anderson is a great tech. Gave me some pointers I didn’t even think of with my outside units. Was professional and I felt like a customer, not just another job.
Wes R. Hart
Wes R. Hart
06:35 10 Aug 21
Very prompt service . And nice young man that was very efficient!!!
Debbie Spriggs Hamilton
Debbie Spriggs Hamilton
18:09 09 Aug 21
Ray is very good person, enthusiastic and good job.
Ha Nguyen
Ha Nguyen
16:30 09 Aug 21
Great service by the tech! A bit expensive..
Matthew Burks
Matthew Burks
13:13 09 Aug 21
Our AC went out in August and Paschal had someone out within a couple of hours! Tommy was great and clearly communicated what was going on while helping us figure out our options. Highly recommend!
Morgan Wright
Morgan Wright
01:57 08 Aug 21
Tommy provided great communication about when he would arrive. Quick, efficient and very clean work! Super polite! Thanks! Definitely using Paschal for future projects!
Vicki Plowman
Vicki Plowman
16:05 07 Aug 21
I wouldn’t use anyone else. Customer service is amazing. Professional and highly qualified service technicians. They show up as scheduled and make sure the customer is satisfied before they leave. Wonderful company.
Rene Perrault
Rene Perrault
15:48 06 Aug 21
Val was awesome!! He worked REALLY hard to figure out my faucet leak/replacement. He went over and above to get it all done. His apprentice Michael learned some valuable things today! Thank you guys for your hard work, being kind to my pups,and cleaning up after all your hard work. I appreciate you!!!
Kim Minnich (Kim)
Kim Minnich (Kim)
01:57 06 Aug 21
Tommy from Paschal came out first thing this morning to troubleshoot our leaking AC unit. He was professional, courteous, and was able to fix our problem in about 30 minutes. Great experience with Paschal and they will continue to be our first call for any plumbing or hvac needs.Ben H
Benjamin Hess
Benjamin Hess
13:57 05 Aug 21
The company is very customer service oriented. It is a pleasure to work with a company that is not only responsive to the customer, but has professionals who have the knowledge, skill, and abilities to install, repair, and troubleshoot any issue. I would highly recommend them.
James McAllister
James McAllister
13:34 05 Aug 21
Good service people.
Jim Pittman
Jim Pittman
18:20 04 Aug 21
I would recommend Paschal for HVAC maintenance. Michael was great, he explained the condition of our units and parts that needed replaced. He was on time, thorough job, and addressed all our questions. We signed up for their maintenance plan as a result of our experience with him!
Sharon Shanahan
Sharon Shanahan
17:00 04 Aug 21
Joe Saldana from Paschal Heating & Air repaired my AC unit doing a very professional job. He provided a detailed explanation of his findings and explained my options as to what could be done. He did this with no pressure and was knowledgeable on the equipment. I would recommend him as a service person to everyone.
Glenn and Ann Dinkheller
Glenn and Ann Dinkheller
16:19 04 Aug 21
Tommy was very professional and thorough. Hope to see him for the fall maintenance.
Murray Speer
Murray Speer
15:30 04 Aug 21
I’ve had them out for various different repairs/time ups. They’ve always done well and kept me in touch with time.
Dallas White
Dallas White
18:56 03 Aug 21
Tommy came out and get my unit back up and running. He was very knowledgeable about everything and wasn’t hesitant to share information regarding my system and upkeep of it.
Michael Bedlyon
Michael Bedlyon
18:34 03 Aug 21
Malik was wonderful. He let me know when he would arrive, was polite, intelligent and kept me updated on his work. I want him for all future work on my AC/heating units.
Karen Rhodes
Karen Rhodes
21:22 30 Jul 21
The technician was professional and friendly.
David Lasiter
David Lasiter
19:53 30 Jul 21
The technician explained everything to me and walked me through the options so that I could make the most educated choice. I was grateful that they didn't try to just make me take the most expensive course of action.
Austin Marple
Austin Marple
19:40 30 Jul 21
Dillon came out and was super helpful! He came out and answered all of my questions. He called when he was about 10 minutes out. He was super friendly and gave me a heads up of any possible problems that could happen.
Alexa Reed
Alexa Reed
16:32 30 Jul 21
They set us up for an affordable servicing. They offered a fix for now to try to maintain our system. They got us in during a heat wave, and the guy who helped was very nice. He explained and answered all our questions.
Mary E. Sears
Mary E. Sears
02:03 30 Jul 21
As always it was great, Juan is great
Debbie Ruehlen
Debbie Ruehlen
19:20 29 Jul 21
Dillon, was absolutely the best! Very kind and professional & very patient with all of our questions!
Kare Shreve
Kare Shreve
15:50 29 Jul 21
Incredible response time and quick diagnosis/repair. While Paschal is a tad more expensive it’s like a “buy once cry once.” They have stocked vans, don’t charge by the hour, and have quality parts and well-trainer friendly people. Dillon let me hang around and even learn about what was going on (I’m nerdy like that). It was nice to learn what I could do as a homeowner and what I should leave to the professionals. He also was able to estimate the remaining life of our unit and give a reasonable suggestion for a replacement unit. He was dispatched to a town that he had already been to, and it was well past 5:00, and he was not the least bit salty about it. That’s work ethic and professionalism in my eyes!I recommend Paschal if you are someone who pays a little more for rapid response, quality parts, and good customer service.
Laurie Johnson
Laurie Johnson
23:15 28 Jul 21
This team has been so absolutely amazing! We had an issue in the hottest part of the season and our normal A/C guy was on vacation. Paschal was very quickly responsive and then even more reliable when we realized we needed a new complete replacement in a 30 year old house with two stories and limited access. Not only did our repair guy come out on a Sunday morning, but had an estimate guy come to our house within an hour. Our install was scheduled and done on Wednesday… and we thought we were going to have to endure a major heatwave for another 5-6 days. Superior customer service! Would recommend to ANYONE!!!!!
Lesli Crush
Lesli Crush
21:00 28 Jul 21
So happy to have found Paschal! This company is amazing! They show up at the appointed time, work hard to solve the issue and are very professional! They have installed a new unit at my house and worked on several rentals of ours and we have been very pleased each and every time!
Sherry Rhodenbaugh
Sherry Rhodenbaugh
23:03 27 Jul 21
Very professional, courteous, and efficient.
Chip Curtis
Chip Curtis
19:26 27 Jul 21
Courteous and efficient service. Got us working again in the heat!
Patty Townsend
Patty Townsend
13:30 27 Jul 21
Knowledgeable personnel and they had the history including photos of previous service, which helped because then we didn’t have to remember everything that was done. They always show up. The follow up is wonderful!
Ruth Montgomery
Ruth Montgomery
20:42 26 Jul 21
Y'all, go with Paschal's! My technicians Ty and Brian were polite and professional. They didn't try to oversell me on a quote, and their plumbing repairs were quick but thorough. We will definitely use them for all our future plumbing needs.
Margaret Elenbarger
Margaret Elenbarger
19:49 26 Jul 21
Our AC quit working in July on a Saturday night. We left a message Sunday morning for service. We received a quick response and had a technician at the house by Sunday afternoon. Kevin was professional and friendly and very helpful and he answered all of our questions. He worked quickly to find and fix the issue. The cost was reasonable, especially for a Sunday afternoon. We had previously purchased a service agreement with Paschal which saved us money, so we recommend having a service agreement in place for emergencies.
Angela Auckerman
Angela Auckerman
20:24 25 Jul 21
Kevin Mynatt was on time, professional and friendly, very willing to discuss options, able to explain the problems , fixed it, knowledgeable , and very helpful. It’s much cooler already.
Marymarie Franklin
Marymarie Franklin
19:17 25 Jul 21
Dillon was able to find the issue with my AC and have it fixed in a jiffy. He was knowledgeable, professional, and kind! Thankful the pups and I don't have to sweat another night.
Amanda Barrow
Amanda Barrow
14:21 25 Jul 21
The technician that came out to fix our AC was excellent, informative, thorough and trustworthy! I will be asking for him again for our service needs. Thank you!
Shane Beyer
Shane Beyer
23:20 23 Jul 21
Very thorough and professional. Showed me a problem he found and fixed it. Very professional.
Doug Moore
Doug Moore
22:20 23 Jul 21
Garrett was our service guy and he knew the answer to every question we asked while he fixed the problem. We are so thankful for the 24 hours service the company provided so we could relax knowing someone was on the way. Garrett was so nice and cleaned up work area then explained the instructions. When he left we both said it to each other wow he was so nice to talk with made our stressful day easier if we had anything else we will call back. Garrett, the phone staff and the company we would refer and use if needed in future. Thank y’all so much!!!
LISA RAY
LISA RAY
15:49 22 Jul 21
Awesome service as always, we have recommended Paschal to many others in the area, much more reasonable than any other company’s we have found! Very knowledgeable and informative! Your service tech was very courteous and polite!
Debbie Harrington
Debbie Harrington
20:51 21 Jul 21
I had decided it was time for a change with the Air Conditioning Service company we were using. I had set up an appointment with Paschal Air, Plumbing & Electric for our Spring/Summer check up. They did a fantastic job! The young man explained everything to us! Awesome service! I highly recommend them!
Treasia Bouton
Treasia Bouton
18:47 21 Jul 21
Top notch service, quality, and expertise.
Alex Paschal
Alex Paschal
15:22 21 Jul 21
Kevin was the tech who came to my home. I am a maintenance contract customer because of the professionalism and efficiency Paschal Air provides. Kevin represents the customer service Paschal believes in.
N Goff
N Goff
14:54 20 Jul 21
Dillon did a great job taking care of the maintenance for our AC units.
Chris Wages
Chris Wages
22:24 19 Jul 21
Travis Parker is a great technician, he is very knowledgeable and does a great job! Thank you Paschal.
Lorie Meyer
Lorie Meyer
17:15 19 Jul 21
Michael was our repairman and he was wonderful. He was able to come out later in the day, which allowed me to be home. He was very professional with a sense of humor :-). He was able to diagnose our problem quickly, which ended up being a pinched wire on the outside of the house and replace it quite efficiently. The AC works great now. I would like to say thank you to Paschal and to Michael for your professionalism and performance.
Simone Book
Simone Book
14:32 17 Jul 21
Prompt, informative, fair prices and great workmanship.
Ann Elizabeth Zega
Ann Elizabeth Zega
13:40 16 Jul 21
kyle and Alex were very nice, they did an amazing job. they were very helpful. I will ask for them again
thank you
Marie Thompson
Marie Thompson
22:55 15 Jul 21
Best AC serviced we’ve used in the area even against local competitors. Bobby came out twice in 2 days for our AC and was very friendly and so helpful! He fixed the problem and explained to me in terms I could understand! I also really appreciated Bobby teaching me a few simple tips and some advice on maintaining and getting the most out of our AC— that I had no idea about before! Very professional and quick! Highly recommend Paschal and of course Bobby! Thanks again!
Loren Swagerty
Loren Swagerty
21:38 15 Jul 21
Kevin did an amazing job!
Juli
Juli
18:08 15 Jul 21
In the middle of the summer cooling season, we woke to a system that had stopped cooling. After being told by one company that they were too busy and shorthanded to help us, Paschal answered the phone, had a technician at our house in 2 hours and fixed the problem at a reasonable price. The atechnician was thorough and knowledgeable.
Larry Cameron
Larry Cameron
02:45 15 Jul 21
Great customer service!
Steven Leathers
Steven Leathers
23:14 14 Jul 21
We were very pleased with service. Travis was here for a very short time. Very knowledgeable and got ac running quickly with no added expense. Thank you for your help.
Dickie-Janet Woods
Dickie-Janet Woods
20:31 14 Jul 21
Great customer service! The workers were professional and did an excellent job with our water heater installation. Highly recommend them for plumbing, heating and air, and electrical!
Jennifer Sharp
Jennifer Sharp
18:22 14 Jul 21
Bobby was very friendly and professional. He completed the job with care and spent time educating me about the unit and how to upkeep it during the hot summer months. I would highly recommend them especially if Bobby is your service tech.
Jim Kaiser
Jim Kaiser
18:16 14 Jul 21
Fixed our AC same day! Very prompt and courteous
Caitlin Briggs Krantz
Caitlin Briggs Krantz
16:32 14 Jul 21
Have been using them for service on our HVAC for the past 3 years. Very satisfied ... knowledgeable & friendly staff. Would recommend them for all your heating & cooling needs.
Mike Dittman
Mike Dittman
18:15 13 Jul 21
We had issues with slow flowing toilets on a Sunday. We called Paschal, and ever person we spoke with was upbeat and pleasant and focused on trying to get our problem resolved.
Kathryn Smith
Kathryn Smith
17:09 13 Jul 21
Kenneth Self was a really nice, polite man. Explained everything and answered all of my questions. Thank you Kenneth!
Scarlett Morris
Scarlett Morris
15:46 13 Jul 21
Joseph came out first for a service call and he was very nice. Dillan then came out to give me an estimate for new heating and air. Dillan is so very nice and kind, he did a great job of explaining everything to me and my son. I could not have asked for better service. I would definitely recommend Paschal. Thank you for great service.
Mary Gray
Mary Gray
13:08 13 Jul 21
Just had service review and update. Service tech Kevin did a great job and provided wonderful information about the system.
Daniel Beck
Daniel Beck
20:23 12 Jul 21
Paschal was our one stop shop. Our first encounter with paschal was with Dallas for a consultation. He was informative and respectful especially durning our toddlers nap time. Because of the great price and warranties paschal offers, we decided to schedule an install. They were able to get on the books within a timely manner even with the summer rush. Durning our wait, our already struggling AC gave out completely. My husband called and they said they didn't have anyone available but, would make sure we got worked in. We were more then grateful because I'm currently eight months pregnant and we have a toddler. Early that evening paschal came out and put a band-aid on our AC to get us by.InstallationAdam and his coworker were the upmost professional durning the removing and installation of our new AC unit, duct work and furnace. They cleaned up after themselves daily and were able to give us AC promptly. Professional and respectful. We are well pleased with this company and we highly recommend them!
Kaylee Blackford
Kaylee Blackford
03:12 12 Jul 21
Paschal was our one stop shop. Our first encounter with paschal was with Dallas for a consultation. He was informative and respectful especially durning our toddlers nap time. Because of the great price and warranties paschal offers, we decided to schedule an install. They were able to get on the books within a timely manner even with the summer rush. Durning our wait, our already struggling AC gave out completely. My husband called and they said they didn't have anyone available but, would make sure we got worked in. We were more then grateful because I'm currently eight months pregnant and we have a toddler. Early that evening paschal came out and put a band-aid on our AC to get us by.

Installation
Adam and his coworker were the upmost professional durning the removing and installation of our new AC unit, duct work and furnace. They cleaned up after themselves daily and were able to give us AC promptly. Professional and respectful. We are well pleased with this company and we highly recommend them!
Kaylee Blackford
Kaylee Blackford
03:09 12 Jul 21
Technician was very nice, courteous and professional, highly recommend.
Traci Osborn
Traci Osborn
20:29 10 Jul 21
The person who came was very friendly. He explained everything that needed to be done. He answered all my questions honestly. He also went above and beyond explaining to my kid what he was doing.
Myriam Palmer
Myriam Palmer
21:31 09 Jul 21
They were right on time professional and very helpful. The installation was quick and thorough.
Kelly Daniels
Kelly Daniels
18:29 09 Jul 21
My service professional was courteous, polite and knowledgeable. I would highly recommend this company given my experience with the helpful technician assigned to my job.
Rita Ramey
Rita Ramey
18:22 09 Jul 21
Finally I have found someone who figured out my plumbing problems. Very professional and tenacious about diagnosing and resolving my issues. These guys were very thorough and completed everything to my satisfaction.
Jim Miller
Jim Miller
16:39 09 Jul 21
Kyle was great help! He figured out the problem right away and found the solution to help me. He was very kind and polite. He did an excellent job and I am thankful he could help me! Thank you!
Kimberly Collom
Kimberly Collom
15:18 09 Jul 21
Malick was a great tech, and David made sure all details were completed. Appreciated their knowledge and professionalism.
S Schopper
S Schopper
22:13 08 Jul 21
Michael came out today because our AC wasn’t blowing cold air out. In a matter of minutes he was able to diagnose the problem and fix it. We’ve had nothing but good service with Paschal and we plan to use them more!
Kimmy Leigh Micheli
Kimmy Leigh Micheli
16:36 08 Jul 21
Very helpful, professional and informative about repairs needed!
Courtney Dodd
Courtney Dodd
20:33 07 Jul 21
Brain was a true professional, he knew what he was doing, answered all of our questions, very polite and friendly. We felt very confident in his service on our air conditioner.
Gary Wood
Gary Wood
19:49 07 Jul 21
Holiday weekend - Carthage, Mo !
They came within 30 min of calling and resorted our a/c ! Very polite, professional, wore booties in the house and attentive to the issues !
Amanda Burnham
Amanda Burnham
01:23 06 Jul 21
Nice young man! On a plan too have AC and heating checked each year! The AC needed a new Capacitor and he replaced it! I’m glad to get it fixed before heat hits the area!
Cece Sharum
Cece Sharum
14:21 05 Jul 21
Excellent all the way! I highly recommend these people. They knew exactly what to do and did it well.
Rock Reynolds
Rock Reynolds
17:34 02 Jul 21
Very much appreciated the efficiency yet high attention to detail of my inspection. Time was taken to go through the systems with me and I felt honesty and sincerity in the recommendations given. Would recommend and will use for future service. Dillon did a great job and very much appreciated his professionalism.
Mike Brunetti
Mike Brunetti
14:11 02 Jul 21
Michael arrived when he said he would. He was very polite and showed us pictures of the problem and explained our options. He even fixed it the same day!
Amber Ball
Amber Ball
13:18 02 Jul 21
We have used them several times. They have professional employees that are friendly, arrive on time, and call before coming to make sure you will be home. Call them, you won't regret it!
Melanie Thomas
Melanie Thomas
02:07 02 Jul 21
Kevin was courteous and very professional
aletha mccomas
aletha mccomas
01:46 02 Jul 21
Very courteous and prompt.
Great serviceman.
Wouldn’t use anyone else.
Mary Lou Marler
Mary Lou Marler
19:59 01 Jul 21
Great service did a good job
Michael De Russe
Michael De Russe
02:26 01 Jul 21
Repairman knew what he was doing and answered all my questionsKnowledgeable and well-mannered
Good Day
Good Day
21:20 30 Jun 21
Bobby B. was our technician- Outstanding communication, customer service and knowledgable technician. I highly recommend this company. I have called so many repairman to service this ac over the years without diagnosing the root cause of the problem. Not only did they get to the bottom of the issue they fixed it quickly and at a reasonable price. Super nice, super knowledgable and very patient with answering my ignorant questions. I will definitely use them again in the future and refer others. Amazing experience!!!
Keri Harrell
Keri Harrell
19:16 30 Jun 21
Great service. Dillon was great and I give him the highest mark for his work.
Bill Wheeler
Bill Wheeler
18:10 30 Jun 21
Garrett, the technician, was very professional. He called when he was on his way and arrived in a timely manner. He was able to diagnose the issue quickly and made me feel like I was his main priority even though it was after 5 on a Friday. He represented the company well and I will not hesitate to use Paschal again. I will request Garrett as our technician even though I’m sure they have many good techs.
Jason Rose
Jason Rose
13:06 30 Jun 21
Can’t believe how fast we had hot water back to the house!!! Jesse & Adam were fantastic. Great communication and very knowledgeable when explaining.
Bryan Gist
Bryan Gist
16:39 29 Jun 21
Had plumbers and heat and air tech today.
Was very pleased with both. Master Plumber explained all issues well and what repairs were needed. Liked the trainee as well.
Heat and Air tech was just as thorough.
Was very comfortable having them in my home!
Karen Brown
Karen Brown
23:28 28 Jun 21
Demondrick was outstanding. Communicated the whole way through the repair and was here next day. Great customer service and workmanship.
Adam Kirkendall
Adam Kirkendall
22:40 28 Jun 21
Andrew K was a wonderful service man, he even acknowledged my two young children and talked to them. Informed us everything he was doing and what he would anticipate that would need to be done in the future.
Sara Thompson
Sara Thompson
14:39 27 Jun 21
I experienced great service and very courteous and professional technicians. Will most likely use Paschal for future maintenance and repairs.
David Jones
David Jones
17:01 26 Jun 21
Found the problem pretty fast and was very professional.
Saraina Tilton
Saraina Tilton
21:03 24 Jun 21
Michael was very thorough and let me know the cost up front.
Dawnus George
Dawnus George
02:45 24 Jun 21
They were able to get to us earlier than scheduled and Andrew stayed until everything was totally taken care and things were running smoothly. He was very friendly, informative and professional.Definitely will use them again when needed
Michele George
Michele George
01:18 24 Jun 21
Best service technician ever!
Anthony Goad
Anthony Goad
18:52 23 Jun 21
Couldn’t ask for better service.
John Goad
John Goad
18:30 23 Jun 21
Quick service, friendly staff, fixed the problem with no hassles
Melissa Chris Wildman
Melissa Chris Wildman
21:16 22 Jun 21
Colton was very professional and friendly. He serviced our unit and replaced a part. We signed up for the yearly maintenance plan. Paschal is the best!
Judy Styles Tedford
Judy Styles Tedford
18:10 22 Jun 21
Very knowledgeable did a good job will use you again in the future
john dust
john dust
17:49 22 Jun 21
Super nice and guy and very helpful. He gave suggestions and solutions and it didn’t feel like he was just trying to get my money. Great service!
Lucas Palmquist
Lucas Palmquist
02:40 22 Jun 21
I call them out and they come check out my air unit fixed it and didn’t try to sell me something I didn’t need.. I will always use Paschal for all of my service because they are honest
Ed Provost
Ed Provost
18:24 21 Jun 21
They were here when scheduled and had the problem fixed in less than 30 min. Very knowledgeable. Will definitely call them every time!
Lisa Mills
Lisa Mills
18:50 20 Jun 21
Responded quickly.
John Bass
John Bass
17:41 18 Jun 21
Brady and Matt are professional and respectful in every aspect, They came prepared to do complete removal and replaced complete Air conditioning and Heating system that was very old, we would recommend them in any situation you’re up against. If I was still in business I would want nothing else but to have employees like them. ( keep them together if possible, I guarantee that you won’t have any complaints against them) Your training program is obviously top notch. Thanks Again, Tara & Craig for Mom,(Alice Callaway)
Craig Young
Craig Young
01:05 16 Jun 21
It only took Michael a few minutes to find and diagnose the problem with my HVAC unit. Fast and friendly service! I wish I had called Paschal sooner. I suspect my energy bill will be a bit more reasonable now that my HVAC is running efficiently. Thank you, Michael and Paschal!
terminaldogma37
terminaldogma37
18:37 15 Jun 21
Very efficient and engaging technician
Neil Rushton
Neil Rushton
00:43 15 Jun 21
Showed up on time and was very efficient in fixing my A/C at a fair price!
Mark Crusa
Mark Crusa
17:57 12 Jun 21
Kevin was professional and was able to explain both verbally and he took pictures of how my ac unit is pretty much done. Although this is not what I wanted to hear he was able to explain everything in a professional manner. He got me set up with an appointment in a hurry to get an estimate on a new unit
Chris Wright
Chris Wright
01:23 12 Jun 21
Had a great experience today! The repairman was very nice and he explained everything so that I could understand him. I intend to use them for all my air and heating needs.
Harriett Miller
Harriett Miller
00:04 12 Jun 21
Came on time, was polite and efficient, wore booties in the house. Completed his work and quickly recorded my payment. Would highly recommend.
Nancy Sing Abernathy
Nancy Sing Abernathy
21:09 11 Jun 21
Very good service, tec. was. Oustanding
Joseph Champi
Joseph Champi
17:47 11 Jun 21
Kevin is a best technician, also he is professional!!
Eun Lee
Eun Lee
16:59 11 Jun 21
As always, the service man was very professional and found the problem right away. Repaired and had us cooling off quickly.
Thekla Wallisq
Thekla Wallisq
16:57 11 Jun 21
The service man was very polite and professional. He called before he came and he worked hard to repair my unit, even though it was an older unit! I was pleased with the service.
Ginger Stegall
Ginger Stegall
14:46 11 Jun 21
I can't say enough good things! From the start with Casey coming out and thoroughly explaining our options to the guys leaving my house after 12 hours of installation, these are the folks you want on your side. They were able to install our new system several days earlier than I was told and to me, that is customer service. This was a major investment into my home and I'm so glad we chose Paschal to do it.
Alyson Austin
Alyson Austin
01:35 11 Jun 21
I tried to repair my kitchen faucet myself, only to make a bigger mess. Paschal came to the rescue after hours. Larry was awesome and so nice. Thank you thank you thank you!
Stacey McSpadden
Stacey McSpadden
23:29 10 Jun 21
Paschal did a great job putting in our heat and air conditioning. Thanks Tyler and Matt for working so hard to move our unit to a better spot in our attic. Lynn Massey
Lynn Irby Massey
Lynn Irby Massey
11:22 10 Jun 21
Bobby Bush is such a easy person to have around. He works efficiently. When he explained any work done or problems, he did so in a way for us to easily understand. He answered any questions and helped us make good decisions.
Sandi Checkett
Sandi Checkett
21:55 07 Jun 21
Kevin Mynatt did an awesome job! He was courteous and very helpful. Answered all my questions, and even watered my plants before he left😊
Loretta Coburn
Loretta Coburn
15:23 07 Jun 21
The technician was very professional and did a great job. I would recommend him to anyone. Fast and efficient.
Robert Evans
Robert Evans
11:58 05 Jun 21
Very professional and personable! So glad we decided to go with this company out of the many to choose from.
Paige Lynn
Paige Lynn
21:43 04 Jun 21
Very professional, he answered all my questions. Gentleman was very knowledgeable and polite. He explained my bill and made sure I was comfortable with the bill. I wouldn’t use any other service !
Mark Price
Mark Price
19:59 04 Jun 21
The technician Joseph diagnosed the problem, checked to see if part was under warranty, then order correct part met me at house when part came in and installed. Joseph took care to be sure not to get carpet dirty and answered all my questions. Very professional! I will certainly use again.
Derek Thomas
Derek Thomas
18:52 03 Jun 21
Brandon was our tech and he was excellent. Thank you for getting our air going again!
Melly Rawks
Melly Rawks
00:21 30 May 21
Very polite and efficient. Worked to get me a better price.
Bill Burrows
Bill Burrows
17:50 29 May 21
Brandon was very professional and explained to me in detail what the problems were. We worked out a plan together. He showed pictures of the issues and explained them to me. I was very please with my experience today.
Sara Hight
Sara Hight
01:10 29 May 21
I was very happy to have Gary in my home yesterday. Not only is Gary professional, he’s also very personable! He was thorough in checking all of my equipment and made sure that I knew how to change my filters in between Paschal’s twice yearly visits. Gary did a great job explaining the benefits of yearly service agreements versus just the cleanings, so I signed up for a service agreement. Now I don’t have to worry about having my equipment serviced in the fall! He also spoke highly of Paschal and the other employees working there.That says a lot about a great service tech and I look forward to seeing Gary in the fall. Thank you.
Dedra Gerard
Dedra Gerard
21:13 28 May 21
Promtness
Friendliness
Fixed the problem
Sue Hess
Sue Hess
01:56 27 May 21
👍👍👍👍👍 Great service, great service techs!
Charles Jech
Charles Jech
17:24 26 May 21
Andrew was very nice and knowledgeable. I will definitely recommend them.
Sherry Hartgrave
Sherry Hartgrave
23:06 25 May 21
Kevin Mynatt was the guy that did the job. Very knowledgeable and professional. Good communicator. I really appreciated his expertise. Wore a mask the whole time even outside. Great advise on the a.c. unit.
Eugene Deal
Eugene Deal
20:15 24 May 21
Professional repairman looked at my AC and delivered bad news. My AC 18 yrs old and about done for good.
Susan Kappler
Susan Kappler
15:03 23 May 21
Excellent service. Ease of getting in touch with a person when scheduling maintenance.
Barbara Frye
Barbara Frye
01:44 23 May 21
Very professional, friendly and informative in a way you could understand. Called late in day on Tuesday here at 8 am next day. Would recommend.
Linda truluck
Linda truluck
23:27 20 May 21
I was very pleased with the professionalism of the technician and the work performed
Lorene Bell
Lorene Bell
22:55 20 May 21
Joseph from Paschal was prompt, thorough, and very polite. Would definitely go with Paschal again.
Sally Rupert
Sally Rupert
22:39 20 May 21
I called them and told them what I needed done, they said no problem. the guy that came out first hooked up my new Outside Unit to the Inside Unit. As soon as it started running there was a problem with the Outside Unit. it was late in the Evening. As soon as Paschal learned there was a problem they sent out Travis Parker a senior Technician. He had the problem figured out very quickly, he handled all the phone calls and paper work to get my Family taken care of. Thanks Again Travis and Paschal
Art Cooper
Art Cooper
16:16 20 May 21
Politeness of technicians, honoring appt time. I am very confident with Paschal
Dodie Virta Hall
Dodie Virta Hall
13:31 20 May 21
Michael was EXCELLENT!! He told us what the problem was and how he fixed it. He explained everything well and approved the process and price with us before installing anything. He was efficient and knowledgeable. He suggested improvements for another time. We signed a maintenance contract today so we can continue the great service. We are so happy we called Paschal.
Terry Gaskins
Terry Gaskins
20:45 19 May 21
Tech was on time and work was completed in the time Tech said it would take. Wore protective shoe covers and face mask each time he came inside.
Job well done
Bill Hickox
William Truman Hickox
William Truman Hickox
17:31 19 May 21
Brandon Griffey was professional, proficient & kind. He is asset to this business.
Donna Barnes
Donna Barnes
00:30 19 May 21
Kevin was knowledgeable and professional. He was super friendly and was a straight shooter when it came to the maintenance I needed.
Lucas Dille
Lucas Dille
18:59 18 May 21
Had some electrical issues going on and the guy was able to find and fix the issue. Super nice guy!
Tycher Blakely
Tycher Blakely
14:13 18 May 21
Very helpful and professional company.
Kenneth Ramsey
Kenneth Ramsey
00:31 12 May 21
Technician was very knowledgeable and helpful finding explaining issues and repairing them in a timely manner
Marilee Kernohan Dick
Marilee Kernohan Dick
19:40 10 May 21
Had our a/c cleaned by Juan Nunez today! He did a wonderful job. Cleaned out all the dirt, dust and pollen. We should gave a cool summer!
Thanks Juan!
Kathie Cole
Kathie Cole
21:04 07 May 21
AC maintenance and heating maintenance
Ann Martin
Ann Martin
19:17 07 May 21
Paschal saved the day again. I had new tenants moving in and they took care of the AC problem! They’re efficient,professional, patient and personable. I appreciate the fact that they explain everything, give you up front pricing and options for repair or replacement. Thanks Bobby and Kevin! You guys are the absolute best!
Wish I had found Paschal sooner!
Sherry Rae
Sherry Rae
17:13 07 May 21
Excellent manners and care. David was thorough and a GREAT LISTENER. He wasn't about the sale. He was genuinely interested.
Gail McConnell
Gail McConnell
15:11 07 May 21
Jacob our technician was very knowledgeable and helpful this evening. He did a great job explaining what he was doing and what we needed. I definitely recommend!
Lizzy Trejo
Lizzy Trejo
00:30 07 May 21
They do great work and are always very friendly and helpful! They put in my heat and air in two houses and I’ve been very pleased.
Stan Heater
Stan Heater
18:40 04 May 21
Joseph an his helper where both really helpful today. We will definitely call again if we need help and are thinking about setting up the yearly maintenance he talked to us about. highly recommend these guys 5 + stars
Jason Beaver
Jason Beaver
00:31 04 May 21
Extremely knowledgeable and professional service 😊
Definitely 5 star service!
Deb Hird
Deb Hird
21:50 30 Apr 21
Very nice and polite. Took time to make sure I understood the problem and what needed to be done to fix it. Knowledgeable.
Linda Sorrels
Linda Sorrels
19:56 30 Apr 21
Timely, friendly, experienced, professional and equipped to do the inspection and service. I expected a lot from Paschal and they delivered.
Bob Huckleberry
Bob Huckleberry
20:18 29 Apr 21
I had a leak and they did a great job finding it and fixing it and always with a smile. If they miss something, they hold their promise to do another opinion. I appreciate all they did. Thanks guys!
Tracey Lynn
Tracey Lynn
17:47 29 Apr 21
Repair man Bobby was very thorough & explained everything he was doing & the reason for repairs that he recommended. He was very nice & considerate.
Sharon Mueller Box
Sharon Mueller Box
16:35 28 Apr 21
Great company. Paschal has been taking care of all of our needs for 12 years now. Never had an issue, great folks. Thanks!!
Jack Bell
Jack Bell
12:13 22 Apr 21
Showed up fast, worked hard and got it done! Kevin was good at what he does!
Amy Johnson
Amy Johnson
02:06 22 Apr 21
Joseph did an exceptional job. He was on time and very professional. His explanation of any suggestions for repair were easy to understand.
Toni Bell
Toni Bell
16:29 21 Apr 21
My Paschal representative was able to explain the problem well and help me understand exactly what was required to get it fixed.
Misty Brewer Wilson
Misty Brewer Wilson
16:20 21 Apr 21
Technician did a very good job explaining very well what he did and what we needed and I would recommend that you said them to our place every time we have an inspection
Terry Cruser
Terry Cruser
21:46 20 Apr 21
Very knowledgeable technician. Gave great service. Has great people skills.
Would recommend them highly.
Ben Osborne
Ben Osborne
02:25 20 Apr 21
Fast courteous service. Same day service and i was up and running with no issues.
Adam Hendricks
Adam Hendricks
23:23 19 Apr 21
Service , quality and affordability
Debi Copeland
Debi Copeland
23:17 19 Apr 21
Friendly service and reasonable prices.
Mark Browning
Mark Browning
19:56 19 Apr 21
Always excellent service and customer service with Paschal. They are great communicators and I highly recommend them!
Kara Mason
Kara Mason
00:13 01 Apr 21
Paschal always does a great job anytime we have used them for AC/Plumbing etc. Their techs are always very informative and helpful.The only con is even though we have stated several times to have me as the primary contact as I deal with the scheduling etc of all the jobs they’ve done. They still only contact my husband until months have passed then they finally contact me.They’re great at the services they provide, it would be nice if they were great at listening to their customers preferences as well.
Brittany Humphries
Brittany Humphries
15:28 30 Mar 21
Professional, polite, maintain safety
Lynda Jack Schulte
Lynda Jack Schulte
20:48 29 Mar 21
People Love Paschal Air, Plumbing & Electric. We're rated 4.9 out of 5.0 based on 1767 customer reviews.
"Their service techs are always professional and knowledgeable. I can’t imagine going anywhere else."
PUGS4LIFE via heating and AC, plumbing & electric
"Great customer service during the semi-annual maintenance of my home’s HVAC system."
Ken Harrison via heating and AC, plumbing & electric
"Absolutely great service. On time and super quick fix. Would recommend to anyone that has any AC issues."
Jake Poppenger via heating and AC, plumbing & electric
"Great service. Came out same day. Fixed the problem. Very professional. I highly recommend."
Ricky Tompkins via heating and AC, plumbing & electric
"Very thorough and detailed! I followed the tech around and he was very patient with me and my questions!"
Mike Clark via heating and AC, plumbing & electric