We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.
If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.
Expert Furnace Repair Services in Fayetteville, AR
There are few things more frustrating on a cold winter day than discovering your furnace is malfunctioning. For more than 50 years, Paschal Air, Plumbing & Electric has provided scheduled and emergency gas & electric furnace repair for our customers in Fayetteville, AR.
Furnaces (or commonly referred to as heaters) are used as a major component of a central heating or HVAC system. Furnaces are permanently installed to provide heat to an interior space through intermediary fluid movement, which may be air, steam, or hot water. Heating appliances that use steam or hot water as the fluid are normally referred to as a boiler. The most common fuel source for furnaces in the US, and especially here in Fayetteville, use natural gas. Before we can understand why our furnace is not blowing warm air, it is important to understand the basic functionality of a furnace & how it works.
Your heating system could be malfunctioning for a variety of reasons, some that you can fix yourself and some that you cannot. Some of the top reasons are related to circuit breakers, thermostat issues, the pilot light being out, and electronic ignition issues. While there are a few things you can do to troubleshoot your furnace, the easiest solution is to call Paschal Air, Plumbing & Electric. We can get your Fayetteville furnace up and running again in short order.
Paschal Air, Plumbing & Electric- We're rated 4.9 based on 3476 customer reviews.
They are always available and on time. Paschal has been in business a long time and their professionals do a great job. I highly recommend them for any job.
Kelley Berry Whitehead
23:07 01 Dec 21
Always professional and respectful of time. Wouldn’t choose anyone else for my HVAC
Ashley Keller Nickell
22:45 01 Dec 21
Andrew is a thorough, careful technician and made sure everything in our geothermal was in tip top shape. He’s the best!!!Thanks!!
Katy Van Note
19:57 01 Dec 21
The young man was professional, friendly and informative.
19:22 01 Dec 21
Just had Paschal replace my HVAC ductwork. Enrique and the crew did a great job! Very courteous and professional. Highly recommend them!
00:28 01 Dec 21
We have used Paschal three times so far, once to install all new HVAC inside and out, once on an electric water heater (element went bad), and once on a gas water heater. All three times they were on time, professional and got the job done. The HVAC system ended up needing more ductwork than planned in our original estimate and several more hours of labor. The guys worked from 8am to 9pm that night to get us air conditioning. Stayed until the job was complete and verified. On the higher end for pricing but you get what you pay for when it comes to your home. Will use again in the future.
19:24 30 Nov 21
Very nice and professional. They fixed the problem. Will definitely use this company again.
23:39 29 Nov 21
They do a great job and I Am very happy with the units we purchased from them ,2017😊 we have continued to have them do our yearly maintenance and have been very pleased with the service.
23:14 29 Nov 21
Steve was quick and thorough! He saved me a ton of stress. This is the second time I've used Paschals for my elderly HVAC system and it's been a great experience both times. I'd recommend y'all to anyone asking! Thank you!
17:48 29 Nov 21
Anderson was efficient, polite and informative! He explained some minor issues and made recommendations to improve performance and safety of equipment. 5 star service!
16:13 29 Nov 21
Skyler did a great job of servicing our 2 heating units for the first time since installation. He found that the gas had been left on high from when the unit was installed (by another company) and put it at the right setting which should save us money on the gas bill. He also discovered that a pipe was bent in the attic and that kept the hot/cold air from going to the master bedroom area. He fixed that problem, too. I appreciate the great service from Pascal and I'm glad that I purchased the annual service contract.
18:19 28 Nov 21
Shannon is the God of plumbing! He will fix anything! This guy is a beast! I should be paying him way more than he quoted!
23:57 26 Nov 21
Very professional from initial contact to completion of service. Did not exceed upfront estimation of charges. Quick and courteous.
Charles and Marsha Williams
15:49 25 Nov 21
We had a water line break in our front yard coming in to our house and had no water supply to our house. We also had a broken water shut off valve in our house. I called at least four other plumbers and none of them could come for at least a week to two weeks. I have used Paschal’s for our heating and cooling and did not realize they did plumbing also. I called Paschal’s on Tuesday and they came out the following day the day before Thanksgiving, so we were pretty stressed out. Shannon and Eddie showed up and went above and beyond what I was expecting. They were professional, courteous, polite, and extremely knowledgeable. They fixed the broken water line and the shut off valve. Shannon had to do some fancy soldering to the piping and did an outstanding job. I could not have been more impressed. Also they stayed late until the job was completed well after 5pm. They saved our Thanksgiving and we could not be happier!!!
01:57 25 Nov 21
Had an issue with the electric water heater. Responded very quickly the day before Thanksgiving, and replaced the unit. Very pleased with the promptness and quality of work.
01:08 25 Nov 21
Great customer service! Dillon went above and beyond. Very courteous and knowledgeable. Great communication and arrived within the window promised!
00:15 25 Nov 21
Kyle came out and did some work for me and he was awesome! Very helpful,making sure, before he left that there was nothing else I needed. I highly recommend Paschal!
Vicki Beard Austin
18:43 24 Nov 21
I had two technicians come out within a four day span. Both were super professional, respectful and very knowledgeable. They wore a face mask and covers on their shoes. The first tech inspected the unit found a possible problem and told me it would probably act up again very soon and it did. Was hoping he was wrong, but unfortunately he wasn’t.The second tech came out and found the exact same problem so I said fix it. Both techs were quick to respond and quick to fix problem. Super happy with this company. They definitely show that they are the leaders of their industry.
Blue Water Cruiser
15:39 24 Nov 21
Great service and great staff. just had two great guys, Mark and Walter service my generator. very professional and customer oriented.
22:50 23 Nov 21
Robert and Michael from Paschal came out on 11/23/21 to check a water heater installation that had been done a few weeks prior because I smelled gas in the garage. They checked everything and couldn't find an issue but they called the gas company out to check with a sniffer device. It turned out to be a faulty control on the heater, which needed to be replaced. What was supposed to be a quick check turned onto an all-day job because they had to go get the part, drain the heater and replace the panel. Through it all they were cheerful and professional and kept me up to date on what was happening. I would highly recommend this company and these two service professionals in particular. Thank you Robert and Michael.
Christelle Del Prete
20:38 23 Nov 21
Professional service. Always on time.
19:57 23 Nov 21
Always a pleasant experience with the company. Had Chuck come over today, very professional and efficient service.Nov 2021: still great service, highly recommend Jacob who’s been taking care of our heating issues, very friendly, knowledgeable, and patient!
22:17 22 Nov 21
Joseph was my maintenance tech this time. He was very courteous, friendly and professional. Servicing of air conditioner was done in a timely manner. I always use Paschal twice a year on my air/heat system.Steven was my maintenance tech this time. He did an excellent job finding the root cause of my issue. He was very courteous and professional.
18:42 22 Nov 21
Jake and Eddy were very professional and efficient! Answered all my questions and gave tips for normal maintenance of my plumbing equipment. Additionally they checked all plumbing fixtures including the hose bibs outdoors.and offered suggestions on improvements. I highly recommend this team and will call on them again!
17:23 22 Nov 21
Ben and the team at Paschal were extremely professional and a joy to work with. They installed my Tesla charger in about an hour and everything worked perfectly. They were communicative throughout the entire process and ensured that I was happy with their work before departing. I would highly recommend working with Paschal!
14:53 22 Nov 21
Great customer service. Brian,Adam and Jesse very professional. Would use this service again.
18:26 21 Nov 21
Andrew was excellent - explained all that he was doing and the solution to our problem. Plus, I called on Friday and had an appointment for Saturday! Thank you for great service!
22:38 20 Nov 21
Great service Knowledgeable people
21:37 19 Nov 21
They were extremely professional and timely! Will use them again!
biscuits & gravy
21:07 19 Nov 21
Jacob was very polite and attentive to our questions and concerns. I have used Pascal for the last 7 years and they have always been so helpful, honest and punctual. I will continue to use them doe years to come.
20:16 19 Nov 21
Wonderful service and customer care! Quickly assessed, diagnosed and repaired the leak under our home (crawlspace).
19:13 19 Nov 21
We got our new hot water tank today Jessie and Adam did a great job. Paschal is the best! Thanks!
16:01 19 Nov 21
Terry and Ty were great. Very informative, professional, and helpful.
15:36 19 Nov 21
I’ve used Paschal for years, but yesterday Dayton did the most thorough checkup ever. He really seems to know Water Furnace units and Trane thermostats.
13:34 19 Nov 21
Very knowledgeable employee. Very helpful.
01:32 19 Nov 21
Friendly people that truly care about taking care of their customers and each other.
03:14 18 Nov 21
Michael was phenomenal! Dallas was very thorough and courteous. Even down to putting on shoe covers to go across my floors! From scheduling the call to completing the service, I am pleased and will definitely recommend them to others.
01:53 18 Nov 21
(ELECTRIC) It’s rare to find people that truly enjoy what they do, but when you find them, what a joy! Ben & Travis were a pleasure to work with. They showed up on time (early, in fact) and addressed my concerns and numerous questions. Both were patient, good communicators, and knowledgeable. Would definitely recommend.
Beth Burnett Loggains
20:21 17 Nov 21
They did the yearly maintenance on my heating and air. Young man was friendly and very through.
19:58 17 Nov 21
Great experience. The technicians were courteous, and professional. Answered all my questions, and made suggestions that were very helpful. We used them for electrical work, and couldn't be happier.
17:38 17 Nov 21
They were very personal and professional got wright to the job and got it don . It was not at all a arm and leg kind of expense you usually get . It was very reasonable.
17:16 17 Nov 21
Val is not just a good man, but did an excellent job draining my hot water heater and getting it back to normal working order.No more popping sounds!Thanks y’all.
16:27 17 Nov 21
Very professional and friendly. Plenty of advanced warnings for time arrangements!
Dawnell L Smith
22:03 16 Nov 21
Kevin did a great job and was very thorough inspecting both of our HVAC units. And he answered all of our questions in a friendly and knowledgeable manner. Thanks Kevin and Pascal!
22:01 16 Nov 21
Joseph was nice and professional! He arrived when he said he would and and showed me what he did to make sure our heater was in good condition.
19:24 16 Nov 21
These guys are good! Always professional and on time. Been doing business with them for over 10 yrs.
19:16 16 Nov 21
The technician Skyler was professional and courteous throughout the service appointment. He was very knowledgeable and answered all of my questions using language that I could understand and showing me pictures of what needed to be replaced. He offered reasonable advice with no pressure to take action. He made certain that I understood my choices and let me come to my own conclusion.
18:58 16 Nov 21
Great company! I've been doing business with these guys for over 10 yrs. If your looking for a highly trained honest company, Paschals is it.
18:07 16 Nov 21
They are prompt and courteous. Our plumbing and duct work was exactly what we asked for and what was needed to resolve our issues. We can’t say enough about the professionalism by everyone at Paschal.
01:00 16 Nov 21
Very knowledgeable and helpful in explaining the work they are doing in detail. Would recommend them for any work related to HVAC
21:16 15 Nov 21
Very professional and quality work.
19:34 15 Nov 21
He came in. I had a few other things for him to look at other than maintenance. He took care of them for me. I appreciated that. Went over the details and was out in quick time.
16:06 15 Nov 21
They are prompt and efficient when they get to the job to get the job done quickly and efficiently, and with the senior citizens discount really helps out persons retired TKS
20:49 14 Nov 21
The technician Robert worked very hard to resolve our problem, above and beyond what we’d expect. We recommend Paschal!
Karen Thom Idlet
01:22 14 Nov 21
Agree with your rating. Probably should be higher. Very well mannered and honest gentlemen. Will always use this company when in need of any of the services that is provided.Thank you,
18:52 13 Nov 21
The technician was very nice prompt and went through all the information that he checked
22:24 12 Nov 21
Alex our technician was great. He was able to get our furnace up and running in very little time and gave us very useful advice on our system and energy efficient ways we could improve. We have always had the best experience with Paschal and their technicians.
20:11 12 Nov 21
Service tech was courteous and professional. Did a through job.
19:07 12 Nov 21
Skyler was very helpful and explained the HVAC system to me and checked my ductwork and answered all my questions and he was very helpful and very knowledgeable and I appreciated his professional .And is also checking into some questions about the ductwork and the dust from the vents up high. He also qued me to a product that cleans the air. I was glad to have a friendly technician go over all my questions and very confident in his answers.
23:35 11 Nov 21
Device tech was very knowledgeable, professional, and explained each thing he did. He asked before any repairs were done and advised of the price beforehand. Will definitely use them again if needed!
22:15 11 Nov 21
AJ was very professional. Called before coming to the house and was even a little early. He was very personable and explained everything he was doing throughout the appointment. Very pleased!
21:50 11 Nov 21
I had a long term list of plumbing nuisances at my house and finally reached out to Paschal to get them worked on. I was happy that the team worked around my schedule for the estimate and got me scheduled for the work very quickly. AJ was helpful and got everything exactly as I needed it. Not my to-do list is a lot smaller.
17:02 11 Nov 21
Very nice guys did work effortlessly cleaned up afterwards. Thanks
15:39 11 Nov 21
My water heater needed to be replaced and I got a quick quote and a quick installation turn-around. The installation only took a couple of hours and it was no-fuss for me. Would recommend based on price and professionalism.
22:42 10 Nov 21
Great service, very reliable
15:50 10 Nov 21
Everyone we dealt with was very professional and helpful. They were friendly and took time to answer our questions. We’re very pleased with the installation. The completed job meets all our expectations.
02:16 10 Nov 21
Shannon and Terry arrived on time and were very professional and friendly. They took time to explain the repairs and completed everything as stated. They also completed a complimentary inspection of my other plumbing. Would definitely recommend their services.
Chris and Jennifer Barclay
23:32 09 Nov 21
Skyler was good. He explained everything and made suggestions for improvements. Thanks Skyler.
17:55 09 Nov 21
Our outdoor gas fireplace was not working. Zach called and advised when he would arrive. He arrived on time and repaired the fireplace. He was polite and professional.
17:40 09 Nov 21
Alex was my technician, he did a wonderful job. He was very thorough and explained every thing he did. I would like for him to service my system this spring when it’s time to do it again.
17:32 09 Nov 21
Kyle did a great job, checked his work. Make sure everything was good. I was really impressed with him and the work he did
Ronald Mobley Jr
02:19 09 Nov 21
I had called Paschal to come out to take a look at a possible leak in my house reported to me by the Fayetteville City water department. Kyle Dozier came out and found out that I probably needed to replace my hot water heater and that may have been the cause for the problem. He also gave me some suggestions on other things to consider. I found him very helpful, courteous and knowledgeable. He did a great job on my problem and I will use Paschal and Kyle to replace my water heater. I will recommend Paschal and Kyle to anyone needing plumbing repairs. Both did a great job.
23:02 08 Nov 21
Very happy with the service I received from Alex at Paschal Heating & Air. Extremely Professional and took the time to explain all services provided, helpful with the many questions I had. Would call again for seasonal services. Thanks!
22:46 08 Nov 21
They were very prompt and got our part delivered and installed within a week.
Rick Sheri Hammond
19:57 08 Nov 21
Skylar was very knowledgeable and professional. He did great job in maintenance on my system and explaining to me what everything meant!
18:09 08 Nov 21
Kevin M. was very thorough in his checking of my 3 units. He took a lot of pictures which was very helpful to view when he was explaining what he found. Offered his recommendation on the fixes, but wasn’t overly pushy with any “up sale”. I feel good about knowing the condition of my equipment now and knowing what is likely to need replacing in the next couple of years.
00:40 07 Nov 21
Explaining exactly what the problem was
17:39 06 Nov 21
It’s a pleasure to share the experience I had with the staff and technicians. The joy to see that at least one company still had “CUSTOMER SERVICE” everyone I had contact with exhibited the up most respect and the ability to communicate at a level that even I could understand . I was kept informed about the movement of the project each day. The technicians work in harmony with one another they worked as one , very unusual to have each so knowledgeable of their trade. Their knowledge of the product they installed was over the top. I definitely would recommend the company to anyone that is in need of their services. I’m totally amazed at how one company could manage to bring that many people together with such knowledge and work together with no static at all. Even when the job got testy.
11:57 06 Nov 21
the team worked very well together, and very efficient. took time to answer all my questions, extremely well mannered!
01:48 06 Nov 21
Installed a new HVAC unit and from start to finish nothing but professionalism…was completely satisfied with their work and their demonstrated knowledge by the technicians….
20:48 05 Nov 21
Very professional service. Friendly and the installation was done correctly the first time.
20:09 05 Nov 21
Our tankless water heater has never performed as designed, taking too long to get hot water to the faucets and making loud noises. I’ve had a few different companies look at our system but none were familiar with tankless water heaters, wasting my time and money. Kyle, the Paschal tech, along with the Navien help line, quickly diagnosed the faulty parts and got them ordered for next business day delivery. More importantly, Kyle presented steps to take to address the delay in getting hot water to the user. Great service.
19:43 05 Nov 21
Alex and Zack were sent to provide me an estimate for some planned work. They were polite, professional, and of course, extremely knowledgeable about the work to be done. They went out of their way to answer my questions, provide me product information, and even checked a few valves and hook ups in my home while they were here. Paschal should be pleased to know that they have top notch employees that represent their company exceptionally well.
18:43 05 Nov 21
I want to give a special shout out to my manager JC and his collie's Kim paddock Morgan And Aaron Grateful to be part of this facility..
18:04 05 Nov 21
Alex Hilbert did the scheduled heatpump maintenance. Alex was on time, personable, knowledgeable, and answered all my questions honestly and professionally. He also suggested possible improvements to our HVAC system to satisfy the concerrns I told him about. I hope Alex can service my systems every time I need it done. I trust him, and he's easy to converse and deal with; along with being very knowledgable about Pascal's business and products. Thanks, Alex.
15:28 05 Nov 21
Donald was great! He called me 30 minutes before his arrival! He was very professional and polite! He wore a mask! And he fixed my problem!
00:47 05 Nov 21
Your techs were very knowledgeable and Polite
18:59 04 Nov 21
Friendly, professional service
Ada Marie Poland
18:08 04 Nov 21
Quick diagnostic and even faster repair!
15:57 04 Nov 21
Tech was very knowledgeable and very personable. Job was done in a timely manner and cleaned up when finished
15:43 04 Nov 21
Paschal has been great to work with. Our technician, Anderson is prompt, polite & explains everything thoroughly.We highly recommend them.
14:53 04 Nov 21
We have used Paschal’s for many years now to service and install heating and cooling systems for our home. They are easy to work with, transparent, and professional. Highly recommend!
21:34 03 Nov 21
Prompt, professional, and very nice! I felt very comfortable with their abilities and friendly service!
15:23 03 Nov 21
From the time I placed the call for repair, all involved were pleasant to talk with and scheduled the repair for the following day. Many others weren't available for a week. Repair was completed and Bobby was competent and courteous. I would definitely recommend their service. Thank you Bobby and Paschal!
22:04 02 Nov 21
This is my third time to use them. Great service very personable. Listened to my problem and fixed it. Jake and Val were awesome!!! Thanks Paschal!!
20:07 02 Nov 21
Michael and Robert were on time and very Professional. They found the issues that were causing the leaks. And their workmanship was top-notch. Explained everything in the process. A great company To call. Will call them again.
16:51 02 Nov 21
I have used Pascal 3 times this year once to do maintenance on the a/c. Once to clean ducts and units and now once to get the heat going. This is a new to me home and glad to have Pascal as a service partner. Very fast turn around and very friendly and knowledgeable service techs. Highly recommended.
21:48 01 Nov 21
They performed their standard annual unit service.
16:07 01 Nov 21
I sent a chat to them on their website. They responded immediately. Had someone come out the next day. They installed a brand new water heater 2 days after that. Fast and thorough.
18:56 31 Oct 21
Very polite and friendly. Quickly found and corrected the issue that was keeping our thermostat from working.
21:58 30 Oct 21
An all around excellent HVAC and plumbing company.
13:37 30 Oct 21
The service was done swiftly, thoroughly, and efficiently. Malik was pleasant and businesslike. I would say the service call (it was routine semiannual maintenance) was perfect.
Mary Alice Larson
03:25 30 Oct 21
They were prompt, courteous and knowledgeable. They checked our home generator out, tested and serviced it to assure everything was working properly. Technician was very professional and thorough.
17:41 29 Oct 21
AJ and apprentice, Eddie, gave me an estimate for a new hot water heater. I was given a thorough explanation of my leaking old model and the 30+ years plumbing that did not meet code. Also, I had them do the free home inspection. The office got me on the schedule for installation the next day. Adam and William installed the new heater and made the necessary changes to put my house up to Arkansas code. All the service guys were very respectful, polite and professional as theyexplained everything.
14:24 29 Oct 21
Shannon did an outstanding job. He was very professional and explained each step of installing both a replacement water heater and a tankless water heater. He helped me get the water back on till repairs could be done. The whole team at Pascal’s helped with getting the service scheduled and the financing taken care of. I give them a 5 star rating.
13:59 29 Oct 21
Great service! Malik was a very good technician!
21:44 28 Oct 21
Installed new circuit breaker. Repair man was great!
18:54 28 Oct 21
Great experience with Michael! He came out today and went above and beyond for our routine maintenance! He was able to get our system running and then even found a small gas leak! He took the time to teach me about my system even though I know that took him longer. We are super appreciative!
00:30 28 Oct 21
Had our first visit for the seasonal maintenance program- Skyler was our technician. It was incredibly thorough and he was very knowledgeable and helpful. Would highly recommend! I felt like they were ethical, professional and were looking out for my best interest!
21:13 27 Oct 21
I highly recommend Paschal. They have been taking care of my Hvac and plumbing needs for a couple of years. They have always been straight forward and completely knowledgeable.
18:10 27 Oct 21
I have always used paschals for my hvac concerns. They are always super helpful and easy to get ahold of! They are considerate of my schedule and I am very thankful to have found such a great company!
17:44 27 Oct 21
Paschal maintenance of our heating system was done by Alex. He was very professional and took time to fully check the system as well as provide tips and insights on how to maintain good operating system.
16:24 27 Oct 21
He turned the heater on via my thermostat. I thought he turned it off while we were discussing what he found. However, the next morning we found out it was still on which was upsetting since our windows were open.
13:10 27 Oct 21
Travis, was very helpful and well informed. Explained what he did and helped us understandHow to work our system better.
20:26 26 Oct 21
Service this morning from your employee was excellent. Friendly, polite, and efficient!
17:40 26 Oct 21
Showed up on time, super polite and friendly!! I felt that they really listened to our concerns and efficiently took care of the issue! Definitely recommend 👍😁
Amber Jordan Wicks
16:05 26 Oct 21
Dayton was excellent and very through. I would recommend him to anyone.
20:08 25 Oct 21
Travis was awesome and professional
16:38 25 Oct 21
Alex Hilbert was very prompt and professional and explained ever very well. Best service call ever. Thanks Beverly Hill
16:37 25 Oct 21
Courteous and mindful of covering shoes and using masks.
15:33 25 Oct 21
Alex arrived as promised and was very receptive to my statements. He was very professional and ask questions about my experience with the system.
Becky Pope Hover
00:18 25 Oct 21
Fast response. Technician was knowledgeable and friendly.
13:01 24 Oct 21
Tech, Kevin Mynatt, was very knowledgeable about what he was doing. Came out on Saturday late. He replaced my thermostat and did maintenance on my furnace. Will be using them for other services 😊
01:39 24 Oct 21
Technician was courteous and explained his findings. I had a text and phone call be he arrived.
13:57 23 Oct 21
We didnt know until today about the plumbing dept. Tyler and Alex did a great job.
01:40 23 Oct 21
We tried calling other plumbers and they couldnt get to us until a week out. Paschal was very responsive to our need to get our drain unclogged and our household back in order. To say they just unclogged the drain doesnt fully explain what they did. The clog had everything at a standstill. Tyler and Alex were very professional and communicated what was happening as they worked on the problem. They were able to explain the problem to our full understanding as well as answering any and all questions we had. I will most definitely use them in the future.
01:34 23 Oct 21
Very thorough, friendly, trustworthy and transparent!
20:51 22 Oct 21
Brian and Val were very professional. They took time out to explain what was going on with the water heater. They fixed the problem. Thank you so much.
19:01 22 Oct 21
Did a good job
17:37 22 Oct 21
The company has treated us great. We do the twice a year maintenance and it has great benefits. We needed a part replaced and no charge; they have a 10year parts & labor free. The technician Bobby was great and really knows his stuff; very helpful and courteous. The twice a year maintenance has a fee but we’ll worth it.
Donna K Helm
17:08 22 Oct 21
Super nice guys. I only got Jacob’s name but they were both kind. I asked them to head in before I got there and they began to work aaand were careful not to let my kitten out! Hah deeply appreciative for their patience in explaining things in simpleton terms for me. 10 outta 10 would recommend !
16:15 22 Oct 21
We had water heaters that were failing and producing rusty water. Paschal identified the problem quickly and we had new heaters installed very quickly. Jesse and Adam answered all of my questions and did a fantastic job getting us up and running with clear water. Overall, very impressed with the customer service with Paschal. Highly recommend!
00:40 22 Oct 21
From the techs to the scheduler everyone was communicative, friendly and prompt. I highly recommend based on my experience.
19:44 21 Oct 21
Kyle came to fix our kitchen faucet that was very lose. He showed up early, looked and acted very professional, and knew exactly what was wrong with it and how to fix it. I will keep their number saved in my phone for future service requests. Very impressed!
02:09 21 Oct 21
Wow. After a bad experience with another local plumbing company. I saw a Paschal ad on television, and gave them a call. I have spoken with two employees over the phone, both were courteous, informed and friendly. On the day of the service, Brian called to make sure it was a ok to come by, which I loved not just having someone bang on the door. Brian continued right where the operators left off, courteous, informed and friendly. He explained all of the problems I was having clearly, and gave me several repair options to repair the problem. The pricing was straight forward and fair. The work was exceptional, and speedy. Brian generally cared that I was having issues. A great experience, from the first call to the job completion. I will only use paschal for repairs from now on.
10:54 20 Oct 21
Shannon Enderland did excellent work for me. He is very professional and knowledgeable. I highly recommend him and Paschal Air, Plumbing & Electric.
23:10 19 Oct 21
Joseph was very friendly and answered all our questions. He was very knowledgeable. We will definitely be using Paschal’s Services in the future.
18:41 19 Oct 21
Consistently professional and knowledgeable. Always feel like they are operating in my best interest.
17:28 19 Oct 21
Shannon arrived on time for my appt to have our rinnai tankless water heater flush. This system is the first I've used since moving from the Chicago area. He was very informative and gave me tips on how to get the most out of my new system by lowering the set temperature and changing some fittings for longevity of the unit. I recognized him as part of the Paschal team that installed our Kohler whole house generator over one of the hottest days of last summer. I learned he was a master plumber for20+years! We now use Paschal for all our air, plumbing and electric. You've got a great employee in Shannon and I appreciated the service and knowledge he provided both times!
15:44 19 Oct 21
Professional attitude — offered helpful information — completed scheduled maintenance visit very well.
15:14 19 Oct 21
Robert and Val installed a néw gas line to my fireplace. They were very knowledgeable and completed the job with minimal challenges. Got the gas line repaired and throughly tested. Then cleaned everything up. Definitely recommend this team of experts!!!
Janet Janes Davis
23:34 18 Oct 21
Jake was super to diagnose a water leak issue I have and saved me time and money! Courteous, attentive, and wastes no time. Good to provide detailed options and solutions. Thanks, Jake!
23:34 18 Oct 21
Came to give us a quote and have been by far the best so far, thorough and professional. They have been so much better than the rest. They took the time to explore an old house with all its issues, nice people, pro service
21:14 18 Oct 21
Service person did everything professionally and explained his findings as he fixed my problem.
19:48 18 Oct 21
Alex was very professional and was very accommodating of my two dogs. Quickly diagnosed the problem, but also did a thorough check of the entire system. Very happy with the service and costs associated.
14:42 18 Oct 21
Always respond quickly and professionally. Upfront pricing and do not try to sell me any extra things. Honest on their recommendations what needs to be done on maintenance. Jake was terrific. Oscar was here today as well. Both guys very honest and nicely explained what was going on. THANKS GUYS!
17:53 15 Oct 21
Skyler and Anderson performed our yearly maintenance on our heating and AC system. They did a SUPURB job. They were both extremely professional and courteous. Both went the extra mile and made sure that I was properly educated on changing my filters and operation of my system. I would HIGHLY recommend these two technicians to service your system! Thank you so much!
Ashley Platt Mlay
17:44 15 Oct 21
Excellent response and service, especially for the current worker shortage. Called one day, quote and fixed the next.
13:26 15 Oct 21
We use Paschal for EVERYTHING! Great service and professional employees! We are completely loyal customers to your business.
21:43 14 Oct 21
Great guys! Very polite. They were in and out in a reasonable amount time. Would recommend to everyone.
16:04 14 Oct 21
Our tech Anderson was great. Very thorough, knowledgeable and polite. Couldn’t ask for more. Highly recommend!
00:25 14 Oct 21
Mike was great
Charlie 22 Outdoors
23:20 13 Oct 21
Both plumbers were very polite and skilled! They installed a garbage disposal and a toilet. The installations were great! Neat work and a complete clean up. I really appreciated the time they took to explain everything. Ty also checked my hot water heater and the bathroom plumbing, saying everything looked good. I liked their set price system!
22:01 13 Oct 21
Robert‘’a team did excellent work on my sump pump upgrade. Couldn’t be more pleased.
20:40 13 Oct 21
Don was extremely helpful and knowledgeable. He was a real pleasure to have at our home! Thank you!
19:30 13 Oct 21
I had been water heater shopping anyway so I knew their bid was comparable to the others. Then, my water heater started leaking so I called Paschal. Their men showed up at 8am the next day. They were super friendly and professional. They replaced the tank in a timely manner and that was that. I would recommend for sure.
17:03 13 Oct 21
Anderson and Eric were professional, courteous, and very detailed with explaining the service to our HAVC system. I would highly recommend Paschal for any HVAC needs.
14:31 13 Oct 21
The Paschal workers were friendly and the service was done quickly and without fault. We will continue to use Paschal in the future for all of our plumbing, air, and electric needs!
17:48 12 Oct 21
I use Paschal regularly for electrical, heating/air as well as plumbing. The service is always professional and done right the first time. They are quick to respond and show up when they are scheduled. I will continue to use them.
14:46 12 Oct 21
Andrew did a wonderful job. Very professional and very easy to talk to. I have requested him to be our regular maintenance man
14:11 12 Oct 21
AJ and Michael did a fantastic job repairing a leak on the supply line to my water heater. The work required some re-engineering of the supply lines. Timely and professional! We’ll done! Definitely recommend.
02:07 12 Oct 21
They are very courteous. They seem to know their job. I’ve used them for years now will continue.
19:25 11 Oct 21
Would highly recommend. Always on time and extremely professional.
16:47 11 Oct 21
They have always done very good work for us
23:37 10 Oct 21
Their prompt and courteous service, Donald was very professional, we talked about a few options for service, I would highly recommend Paschal
17:46 10 Oct 21
Kevin did very well in explaining my system, and making the repairs he said were necessary. Thank you for your help. I will not hesitate to contact Paschal again. Thank you!
16:52 10 Oct 21
15:18 08 Oct 21
AJ McCulley was very impressive. Constant communication, professional and helpful. I will continue to use Paschal and recommend AJ!
22:55 07 Oct 21
We had a water leak and Paschal sent us A J McCulley. He was great! He was very knowledgeable and found the best solution for us to fix the problem I highly recommend
18:06 07 Oct 21
Jake Foster (believe that was his last name) was outstanding. He went above and beyond diagnosis to give my wife and I a couple options to consider with regards to a plumbing repair. He was on time, incredibly thorough, and explained what he was doing anytime I asked. I would highly recommend using Paschal for your plumbing needs.Thanks,Myles
15:55 06 Oct 21
Service from the technician and company was excellent, quick, professional, and all around a great experience. Our AC stopped working the night before so I called the after hours number and got someone out the very next morning! Will 1000% use again for any HVAC needs.
15:30 06 Oct 21
Michael was very nice and polite. He explained everything he was going to do to the heater. Made suggestions for carbon monoxide detector(s). Definitely staying with Pascal for AC/Heating needs.
21:36 05 Oct 21
Our heater wasn’t working upstairs last winter and we forgot about it until about a month ago because it’s just guest bedrooms and an office up stairs. We called Paschal Heating And Air and they came out to look at it. Well, turns out when we built this house in 2018 no one turned to gas on to the upstairs heating unit. They found that right away, turned it on, checked for carbon monoxide and checked all the vents to make sure everything worked and we were safe. The service call was less than 100 dollars and we got the best service from the two technicians that came out. I can’t tell you how satisfied and happy I am with their service. They will be the only place I call if I have a problem in the future
18:52 05 Oct 21
Very professional and courteous. They always do a great job.
Mari Anne King
14:51 05 Oct 21
Had these guys install a new hot water heater. Phenomenal service. I had some concerns after meeting the first guy as he was pretty rude, but he is no longer with their company and the install guys Jesse and Adam were great.
21:04 04 Oct 21
Everyone was so professional, patient, and helpful!
20:30 04 Oct 21
The gentlemen that serviced our hot water heater were straight-forward, honest & very informative. Excellent service & professionalism.
16:49 04 Oct 21
Installers showed up on time, worked hard and made sure everything was put together correctly while maintaining quality.
03:19 30 Sep 21
Excellent service Quality products Professional technicians
21:41 29 Sep 21
They seemed to be knowledgeable. Technician was pleasant and polite, and also wore a mask and shoe coverings.
20:57 29 Sep 21
Jacob and Anderson checked my heating unit and were very thorough. They were great to work with. Both were personable and professional. They took precautions to protect us and our house. I was pleased with this maintenance check for our house.
18:20 29 Sep 21
Great people, great service!!!
15:00 29 Sep 21
Very pleasant to work with and knowledgeable. Michael was the tech and I definitely would give him a five star rating out of five.
20:15 28 Sep 21
They came when they said they would. There was no mess, were polite and did a good job
21:40 24 Sep 21
Just had our heat/air system replaced. Paschal sent out a guy named Dallas that was super helpful and answered all my questions last week to give a quote. I received a list of things I could do to prepare for the job to make it smoother for them and protect my property. The install team came when scheduled and even called with a 20 min heads up of their arrival. The two-man team got straight to work and were visited by a manager mid-job to make sure everything was good to go. If they took a lunch break, it was something they brought with them because they never left. They quoted 6-8 hours and it was just over six hours and they were on their way back home. But they first made sure I understood my system. While doing so they engaged my kids about the video games they were playing and made friends with my dogs that I was supposed to have put up. System is cooling well and I can’t think of anything to help them improve. I spent 6 years in customer service so it’s kind of a big deal to me…..Well done!
21:30 24 Sep 21
Micheal was very friendly and efficient very knowledgeable!!!!! Glad we choose Paschal!
23:18 23 Sep 21
They did a great job installing our new HVAC system and water heater and were fast! Everything diagnosed, ordered and installed within less than a week!
22:20 23 Sep 21
Kevin was friendly and very knowledgeable. Fixed my air and furnace quickly.
16:56 23 Sep 21
Service rep was very polite and reported that there were no issues to be corrected in my heating system.
Anita Wolfe Frieze
17:05 22 Sep 21
Kevin was excellent, good natured and knowledgeable. Glad we called Paschal!0
18:57 20 Sep 21
Bobby came and did service call to make sure heating unit was ready for winter and fix anything that might need to be done. Happy with all the services we have had with them.
16:06 20 Sep 21
They are always very professional and have always resolved my heating and air issues in a timely manner!
Beckie Balko Eccleston
22:39 17 Sep 21
Very professional and thorough.
18:31 17 Sep 21
Joseph is always super sweet an helpful when he comes out and is quick to fix any problems we have 🙂
21:50 16 Sep 21
Mike Healy was very thorough and professional in servicing our mini split units. He was informative and answered all my questions. We are always pleased with Paschal’s Service. I’m sure we will be using them again in the future for other projects.
20:13 15 Sep 21
I called at 8AM and was told a tech would see me in the afternoon. He called before arriving. In a short time he located and fixed the problem. He was professional and prepared. I can not speak to quality or value until more time has passed, but this company has done annual service for mebefore and I found them reliable and fair.
22:28 14 Sep 21
The best experts in the business to help get what you need. Answering every question. Then the installation team did outstanding work. Every detail was done to perfection. Thank you!
22:29 09 Sep 21
Excellent and professional people. They are helpful, informative, and thorough. Highly recommend. Wonderful experience
Jan Nic Seifen Kent
00:42 08 Sep 21
The technicians were very professional. They came on time. They detected the problem quickly. They gave a solution and a price quite before doing the work. They brought the parts, installed and fixed the problem. Thank you Paschal!
16:17 07 Sep 21
Dylan was professional, knowledgeable, and efficient. Our AC was out and he immediately found and fixed the problem in a timely manner. He locked all the doors back upon leaving and closed the gate. I feel confident in the services and will use again. I will most likely sign up for the yearly maintenance he suggested also.
Lindsay Hollingsworth Lockwood
22:59 03 Sep 21
Fast response to our AC being out. Very nice, professional and efficient. Reasonably priced as well. Would definitely use them again.
15:55 03 Sep 21
Paschal quickly got us scheduled and a technician to our home.
Kevin M was a great help to us. He fixed our issue, thoroughly explained what was going on and what our options were. We would highly recommend Paschal.
23:32 27 Aug 21
I was able to get an appointment within a few hours. The technician was friendly and professional and explained everything. Repair was done promptly
20:22 26 Aug 21
Tommy did a great, they came out within 12 hours of calling . Service was great and affordable!
17:52 25 Aug 21
We needed a new system for our main floor of the house after the old Armstrong finally went out. Paschal was fair and prompt on installing a new Trane system. Worked great until the coil sprung a leak after three months (no fault of Paschal). They were out the next next day, diagnosed the problem and installed a new coil the following Monday. In the mean time they came out twice to add refrigerant to keep us in the cool. Very professional, caring and prompt. We'll use them again!
20:47 24 Aug 21
On time and professional.
16:45 24 Aug 21
Great service and friendly. So far have not had any problems with my new system.
19:31 20 Aug 21
Very responsive and always professional!There was a mix up with our appointment time and Paschal still sent someone out after-hours to ensure our AC was fixed that day. We are very appreciative!
00:34 20 Aug 21
My home air conditioner's outside heat exchanger failed to start. The electrical controls were broken. Bobby, their service tech was out the next morning, Right on time. And did a great job fixing the unit. Friendly and professional. He even showed me every part and explained the process. Very nice to meet him. I felt very good about the entire experience.
15:04 19 Aug 21
I give them a 5 out of 5 rating!!They were here on time. Very courteous. Explained everything they did and showed me pictures of the furnace in the attic. They answered all my questions. I am not able to go into my attic and the were kind enough to bring down a couple of items for me that were there. Now all that is in the attic is the furnace. They cleaned up everything before they left. I could not be more pleased. Quality product and quality service!
Mortie Newman Dorothy
18:41 17 Aug 21
We were very pleased with Joseph. very knowledgeable and definitely will be using them to eventually replace our unit
23:25 16 Aug 21
Service man was very helpful friendly and knowledgeable. I have no complaints and was happy with what he said and did
14:48 16 Aug 21
Too notch sevice.Anderson is a great tech. Gave me some pointers I didn’t even think of with my outside units. Was professional and I felt like a customer, not just another job.
Wes R. Hart
06:35 10 Aug 21
Very prompt service . And nice young man that was very efficient!!!
Debbie Spriggs Hamilton
18:09 09 Aug 21
Ray is very good person, enthusiastic and good job.
16:30 09 Aug 21
I’ve had them out for various different repairs/time ups. They’ve always done well and kept me in touch with time.
18:56 03 Aug 21
Malik was wonderful. He let me know when he would arrive, was polite, intelligent and kept me updated on his work. I want him for all future work on my AC/heating units.
21:22 30 Jul 21
The technician was professional and friendly.
19:53 30 Jul 21
As always it was great, Juan is great
19:20 29 Jul 21
This team has been so absolutely amazing! We had an issue in the hottest part of the season and our normal A/C guy was on vacation. Paschal was very quickly responsive and then even more reliable when we realized we needed a new complete replacement in a 30 year old house with two stories and limited access. Not only did our repair guy come out on a Sunday morning, but had an estimate guy come to our house within an hour. Our install was scheduled and done on Wednesday… and we thought we were going to have to endure a major heatwave for another 5-6 days. Superior customer service! Would recommend to ANYONE!!!!!
21:00 28 Jul 21
Courteous and efficient service. Got us working again in the heat!
13:30 27 Jul 21
Very thorough and professional. Showed me a problem he found and fixed it. Very professional.
22:20 23 Jul 21
Awesome service as always, we have recommended Paschal to many others in the area, much more reasonable than any other company’s we have found! Very knowledgeable and informative! Your service tech was very courteous and polite!
20:51 21 Jul 21
I had decided it was time for a change with the Air Conditioning Service company we were using. I had set up an appointment with Paschal Air, Plumbing & Electric for our Spring/Summer check up. They did a fantastic job! The young man explained everything to us! Awesome service! I highly recommend them!
18:47 21 Jul 21
Top notch service, quality, and expertise.
15:22 21 Jul 21
Travis Parker is a great technician, he is very knowledgeable and does a great job! Thank you Paschal.
17:15 19 Jul 21
Prompt, informative, fair prices and great workmanship.
Ann Elizabeth Zega
13:40 16 Jul 21
kyle and Alex were very nice, they did an amazing job. they were very helpful. I will ask for them again thank you
22:55 15 Jul 21
We were very pleased with service. Travis was here for a very short time. Very knowledgeable and got ac running quickly with no added expense. Thank you for your help.
20:31 14 Jul 21
Great customer service! The workers were professional and did an excellent job with our water heater installation. Highly recommend them for plumbing, heating and air, and electrical!
18:22 14 Jul 21
Fixed our AC same day! Very prompt and courteous
Caitlin Briggs Krantz
16:32 14 Jul 21
Joseph came out first for a service call and he was very nice. Dillan then came out to give me an estimate for new heating and air. Dillan is so very nice and kind, he did a great job of explaining everything to me and my son. I could not have asked for better service. I would definitely recommend Paschal. Thank you for great service.
13:08 13 Jul 21
Just had service review and update. Service tech Kevin did a great job and provided wonderful information about the system.
20:23 12 Jul 21
Paschal was our one stop shop. Our first encounter with paschal was with Dallas for a consultation. He was informative and respectful especially durning our toddlers nap time. Because of the great price and warranties paschal offers, we decided to schedule an install. They were able to get on the books within a timely manner even with the summer rush. Durning our wait, our already struggling AC gave out completely. My husband called and they said they didn't have anyone available but, would make sure we got worked in. We were more then grateful because I'm currently eight months pregnant and we have a toddler. Early that evening paschal came out and put a band-aid on our AC to get us by.
Installation Adam and his coworker were the upmost professional durning the removing and installation of our new AC unit, duct work and furnace. They cleaned up after themselves daily and were able to give us AC promptly. Professional and respectful. We are well pleased with this company and we highly recommend them!
03:09 12 Jul 21
Michael came out today because our AC wasn’t blowing cold air out. In a matter of minutes he was able to diagnose the problem and fix it. We’ve had nothing but good service with Paschal and we plan to use them more!
Kimmy Leigh Micheli
16:36 08 Jul 21
Brain was a true professional, he knew what he was doing, answered all of our questions, very polite and friendly. We felt very confident in his service on our air conditioner.