Paschal Air, Plumbing & Electric is rated 4.9 out of 5 stars with over 3,500 positive customer reviews. For more than 50 years, we have been trusted to serve Hackett & the surrounding area. If you are experiencing problems with your HVAC system, then it might be time to call a professional for a complete diagnostic.
Why Paschal? We offer free estimates and second opinions, 24/7 emergency service and 100% satisfaction guaranteed. We are Trane certified, and service all brands of equipment. At Paschal, we do it all and we do it well. Serving our Hackett customers and doing it with a smile is what we love to do!
Breathe more easily in Hackett with comprehensive air quality solutions that include humidity control, duct sealing, air filtration, and more.
PLANNED MAINTENANCE AGREEMENT
AIR CONDITIONER TUNE-UP BENEFITS
WHAT TO KNOW WHEN BUYING A NEW AIR CONDITIONER
HOW TO PREPARE FOR YOUR AIR CONDITIONER INSTALLATION
REPAIR VS. REPLACING HVAC SYSTEM
Air Conditioning Services in Hackett
We service the following brands of air conditioners & HVAC systems: Trane, Lennox, Carrier, Goodman, Amana, Ruud, Heil, American Standard, York, Daikin, Rheem, Mitsubishi, Bryant, Maytag, & more.
Our Hackett team provides both scheduled, on demand and emergency AC repair services, keeping families comfortable for generations. As we have kept our customers happy, we have also built a solid reputation and a loyal Hackett customer base. Our customers keep returning to Paschal because they trust our experienced team of HVAC technicians. Our trained & trusted HVAC technicians are able to swiftly & efficiently diagnose & detect issues that may occur with your Hackett heating and cooling system.
Many of our customers with older air conditioning systems in Hackett wonder when it is time to replace versus repair their system. Paschal recommends that you ask yourself several questions before making the replace vs. repair decision:
If the answer to any of these questions is “yes” then it may be time to consider a new system installation.
Regular maintenance of your HVAC system in Hackett is important, both to extend the life of your equipment and also to keep your manufacturer warranties in effect. It also keeps your equipment operating at peak efficiency. Lack of proper maintenance is the leading cause of premature equipment failure and sub-par system performance. Paschal’s Planned Maintenance includes both a heating & cooling visit to ensure that your system is operating at optimal efficiency and that manufacturer warranty conditions are met. It doesn’t take long for contaminants to build up on your system. Just like a car, your Hackett HVAC system needs to be serviced regularly for peak efficiency.
Heating & Furnace Services in Hackett
Whatever your concern about your gas furnace in Hackett, Paschal can provide you with the heating repairs that you need to get your system working efficiently again. We back our repairs with a one year parts and labor warranty. Top in our field, we are A+ rated by the Better Business Bureau and are a certified Trane Comfort Specialist.
While we provide emergency service, it’s best whenever possible to get your HVAC system repaired before it gets to that point. How do you know when it’s time to call Paschal for furnace repair services?
Your heating system could be malfunctioning for a variety of reasons, some that you can fix yourself and some that you cannot. Some of the top reasons are related to circuit breakers, thermostat issues, the pilot light being out, and electronic ignition issues. While there are a few things you can do to troubleshoot your furnace, the easiest solution is to call Paschal in Hackett. We can get your furnace up and running again in short order.
If your Hackett gas furnace is more than 15 years old, it may be time for a new unit. Wear and tear and maintenance over the lifespan of your gas furnace will determine how long it will last; lifespans range from 18 to 30 years.
Here are some signs it may be time for a new gas furnace:
Lower Hackett utility costs, cleaner indoor air and fewer repairs are the top reasons you may consider a new gas furnace. Older furnaces, especially those made before 1970, tend to be more inefficient than newer models with the Energy Star designation. Newer systems also run easier and keep your home more evenly heated.
Regular maintenance of your HVAC system is important, both to extend the life of your equipment and also to keep your manufacturer warranties in effect. It also keeps your equipment operating at peak efficiency. Lack of proper maintenance is the leading cause of premature equipment failure and sub-par system performance. Paschal’s Planned Maintenance includes both a heating & cooling visit to ensure that your system is operating at optimal efficiency and that manufacturer warranty conditions are met. It doesn’t take long for contaminants to build up on your system. Just like a car, your HVAC system needs to be serviced regularly for peak efficiency.
Most standard homeowners insurance policies in Hackett provide coverage for heating and air systems if they are damaged due to a covered peril or disaster. These covered events will be clearly defined within your policy documentation. Insurance is designed to help cover sudden hazards like fires, explosions or damage from falling objects. If your AC unit breaks down from old age or regular wear and tear (the most common reasons for break downs), then your insurance company may not pay to have it repaired or replaced.
If you rarely change your air filter or fail to keep up with regular preventative maintenance, any damage incurred would likely be considered owner neglect and may not be covered under your insurance policy. That’s why it’s so important to stay up to date on your HVAC system maintenance.
Brad did a fabulous job on our under sink piping, faucet, disposal and drinking water installation. Extremely knowledgeable and professional. Will definitely use him again.
I liked everything about the experience except the cost of repair seemed excessive !
I highly recommend them! 💯 percent!! I have a 38 year old log cabin that my parents built when I was 5. Never has had central heat and air. I called these guys , they came out gave me a estimate, I said get it done. And I am here to tell ya they are absolutely perfect in everything!! I have never seen somebody that is so clean and neat as these guys! Absolutely professional all the way around! No mess, no hassle, very, very clean!! And done everything the way I asked. And my house is very custom, not your run of the mill house. We are very pleased! I highly recommend them to everyone!!
They just finished with a custom install on mine and my husband’s log home. I couldn’t be more pleased with the professionalism and care they showed us! We are beyond satisfied. We would highly recommend them!!
As always, Paschal takes good care of us. Robert was friendly, speedy, & informative!
Luis came and worked on my air conditioner system and thermostat. He did an outstanding job. He listened to my questions and worked very hard to check my air conditioner. All Paschal employees I dealt with were extremely courteous and friendly. I bought the extended air conditioner warranty and plumbing warranty because of the excellent service. I highly recommend Paschal Air, Plumbing and Electric.
Kevin did a great job and took the time to review our system with us.
Enrique and Eduardo were our installation techs and we can't say enough good things about them. They arrived on time and worked throughout the day; if they even took a lunch break, I didn't notice. With the help of a few others from the Carthage warehouse (sorry, did not get their names) they installed a new unit and pad, replaced all ductwork and hauled away the old equipment. Very personable and professional. Thought we might see Dallas to inspect the work, but I'm sure he was very busy. We HIGHLY recommend Paschal!
Kevin ran diagnostics on my AC unit and the news was not good, that being said Kevin was great very professional and courteous and very knowledgeable I am actually having a comfort specialist from Paschal come out and give me a quote on a new unit. Would highly recommend using Paschal to shed some light and get you out of the dark for all your heating and air issues. Thank you Kevin
Bobby was fantastic! He thoroughly explained what he was doing. He was very knowledgeable and professional.
We wouldn’t use anybody else!! And we recommend y’all to all our friends. 👍🏻
Kevin, with Paschal came out to trouble shoot our A/C problem . His 16 years of experience is very evident! We have been very lucky, all the various repair people we've had to the house have been so nice, professional and experts in their field. Kevin was no exception!We highly recommend Paschal Air, Plumbing & Electric.
Great guys did the work kept me informed
Skyler was our technician this morning and he was very professional, answering all of our questions and getting our system fixed and tuned up! Also, thank you to the friendly staff that got us on the books when we called! Will use them again!
Under kitchen sink hot water dispenser . Job well done and on time arrival.
Anderson is the best. The guy is profesional, knowledgeable and kind. I would totally recommend him. Anderson took the time to figure out what the problem was and he found it and resolved it. I had another guy come to diagnose the AC before Anderson and the guy did not figured out the problem and he told me that I have to buy a whole new unit for about $8,300 and o n top of that he still charged for the diagnose. Anderson saved me to spend thousands and thousands.Pascual Air, make sure you take good care of Anderson. Thank you, thank you Anderson!
Very kind and quick service. Helpful with teaching some new homeowners about the problems we where having.
The service was quick and professional as well as friendly
Robert was fantastic! He made the whole experience smooth and straightforward, and he helped us sort out our concerns and plan for the future. Would definitely use again!
The service person was very nice and polite. I needed some extra work done and he was able to get it done in a very timely manner.
Cory was great and explained everything well. I highly recommend this company!
Michael was professional. He kept me updated on what he was doing and worked quickly to perform my rune-up. He called before coming and was very friendly and knowledgeable.
Westin and Blane were very helpful and explained what they were doing and did the repair very quickly.
2 services in 2 weeks. Very prompt service. Both men were courteous, personable, professional and knowledge. Very satisfied.
Brad and his team were a huge help! On time, answered all my questions, and went above and beyond! Thank you!
The team arrived on time and explained the process to me including a expected time frame of completion. They were polite and professional. They installed the HVAC in the timeframe provided , cleaned up all the trash and showed me how to work the new thermostat. They made upgrading our unit on a hot summer day, easy!
We have used Paschal multiple times to replace and repair AC units. The technicians are always friendly and respectful. They provide excellent service and works.
Kevin was the nice gentleman and was very efficient at checking our old HVAC System. He explained everything down to the smallest detail. He also explained how someone else could come out and give us a quote. We agreed with him about everything he had told us. Thank you all at Paschal .
Corey did a great job!
Danny came out for our spring maintenance and was thorough, communicative & professional. The peace of mind we get with the seasonal maintenance from pros like Danny is worth every penny.
Michael was kind, professional, and knowledgable; you can’t do better than that! A 10 of 10
Corey Montgomery was the technician that came out today on a Saturday and was very efficient in determining our issue with the AC unit.
They handle all my needs small and large
They were on time, and took time to look at our plumbing to come up with some options to fix the clogged line. They gave me a fixed price which was reasonable, and they fixed the problem. They were courteous and did a good job of cleanup. I would recommend this company to anyone.
We had a VERY nice young man, Danny A, who was prompt, competent, professional, and respectful. I will ask for him in the future should I need to schedule an appointment.
Brad was great ! Very knowledgeable and didn’t overcharge me! I would call them again and recommend them to friends!!!
Had a pinhole leak where our water comes in. Paschal responded quickly and sent a team to repair it. Brad was exceptional! Diagnosed and repaired the issue quickly and pointed out another issue that could have easily developed into a major problem for us. We had that issue fixed too. The team was very professional and personable and they did a great job. If you want it done right the first time call Paschal.
Brad was amazing ! Excellent customer service! I will definitely use them in the future !!
Brad came out for a quote on a tankless water heater. He was great. He helped us get our old tank started when the “other guys” told us it wouldn’t. Couldn’t be more thankful as putting the system in right at this moment would have been a problem financially. Was a real help and appreciated the fact that he was honest and willing to help us without trying to up sell us during this time!
Called and they said it was going to be tomorrow. Got off the phone and twenty minutes later they called and got my address and was on their way. Super nice people and knew what they were doing. Thanks guys
Sebastian and Giovanni are the best. They figured out my problem in no time. Quoted me a great price and got to work immediately. I would recommend them to anyone. Fast, experienced, and very friendly. You can't go wrong using Paschal. Thanks guys
Great service my technician Danny explained everything in detail and got our AC running right thankful for that.
Great service by Kevin. Explained everything. He was courteous and efficient in his work.
The guys were very friendly and knew what they were doing. Will use your service again
Kevin was very professional.He answered all my questions.He did a great job.
Brad and his crew installed my new hot water heater in a timely manner. They were courteous and professional. Job well done. I will definitely use Paschal again for all of my plumbing, etc. needs.Thank you again Susan Morgan
The technician was on time and courteous, he was efficient and thorough, and he took the time to explain his findings. His recommendations were honest. Excellent service.
I was impressed by the technician's knowledge and was very friendly. I appreciate the options they give you for your repair/maintenance needs. I would call on them again when the need arises.
I have used Paschal for 3 years for maintenance of my HVAC. They have always had the most professional service men come out to my home. They always explain what is going on with my equipment.
Could not have been happier with our service. I'm pregnant, and I was hot and miserable. Kevin came out as soon as he could and had our system running within a few minutes. Will be returning when we replace our system.
Cory was my service guy and he did great!
Matthew Gibson made this process so easy. I’m so thankful they took care of us so quickly and treated us as family. 10/10 would recommend!
We had semi-annual service, performed by Paschal, and then went out of town for a day. When we returned air conditioning was not working. Danny came out after his normal hours and worked over 2.5 hours to resolve the issue, which it appeared to apparently have been a loose connection at the outside unit. Although this should never have happened, Danny went above and beyond.
Our service provider, Westin, was very through and professional. He identified the problem, fixed it, and went above and beyond to enable us to restore the area he had to cut open. Kudos to the two men you sent us today. We would not hesitate to recommend Paschal to everyone we know.
Brad was very professional explaining what needed to be done and why doing a great job in a very timely manner. Almost too fast for the money charged, but they were here when they said. He taught me you tube is not the way to go for all dyi projects. Would definitely use them again.
We have a family member who suffers from the monster that is dementia….. Brad was very sympathetic, professional fast and awesome 👏 He deserves a BIG FAT RAISE !!
The service technicians have been knowledgeable, professional, friendly, willing to answer my questions and engage with me at the level of HVAC knowledge I have, and helped me make smart decisions about whether to repair or replace equipment.
This company is the best. From the person who answers the phone to the technicians who service the unit they are responsive and caring. So glad they had my back this week. Thank you.
Andrew was prompt and very professional. He did the maintenance and communicated his findings. I never felt any pressure and I was very happy with the service. We have found who we will use going forward with our AC and heating needs! Great job! Keep Andrew happy, he is great!
Kevin was very professional and friendly. Great job explaining things. Definitely recommend Kevin and Paschal Air.
Giovany from paschal came to fix the kitchen sink so it would drain and he do a wonderful job !! And he was so professional at his job. Thanks Giovany ! Great job!
Honest, nice service.
Paschal is definitely the way to go. Past techs have been great but I will specificly ask send Kevin. He is very good. I recommend him.
Always super professional, knowledgeable, and offer thorough explanations. They aren't the cheapest in town but they most definitely are the best,
Technician was very professional, thorough and explained in detail what was needed. Very pleased!
Kevin was professional and very skillful finding and fixing problems I wasn't aware of.
Extremely Thankful for Paschal taking care of us when the original installers of our HVAC system KIMBEL Mechanical sets homeowners up to spend money making repairs in a 2 yr old home. We highly recommend PASCHAL to anyone having issues with Lennox coils installed by KIMBEL. Daniel the Service Tech was outstanding, professional & personable.
Thank you for your service. Repairman was on time, and his service greatly appreciated. We had called several places and was told they couldn't get out to even look at what was needed for 2 weeks to 3 months. You got him out in 2 days. Thank you.We had a leaky shower head but it was more complex than just changing the old one for a new one. I was impressed with his smart thinking on how to repair the problem. It's a 100 year old house. Eventually I will re do entire bathroom, but we needed the repair done now until we can get to renovations later on. He explained everything thoroughly, gave us price quotes and options for future repairs needed. This employee (Kevin) has a stand out personality and work ethic. Very satisfied with his work. Great customer service. He had such a down to earth character about him that he felt like family from the beginning. Intelligent, common sense approach to the repairs needed. Feel free to contact me if any questions. You have my number. Officer Tim Bridges, Jasper Co.Sheriff Dept.
He did a great job of checking the system out.
Skylar did my annual spring checkup today. He was very good and did an excellent job. He explained everything he did. I would rate Paschal with 5 Stars.
AJ & David were professional and answered all of my questions. They were very meticulous in ensuring their completed work was to exacting specifications and would last.These are examples of why we call Paschal for professional services.
Was hoping to get our AC fixed but we found out a mouse probably chewed on the AC wiring. Looking forward to getting the wiring fixed so keven can come back and try to get the AC fixed. Kevin was very nice and professional and explained the problem and answered my questions.
Prompt, same day service, polite and knowledgeable.
Brad is very professional. Did a thorough job. Knowledgeable and kept me informed of the process very happy with his work. Will use this company again. Highly recommended.
Excellent service. Brian was knowledgeable about how to repair leak and did a great repair job. Highly recommend
Call paschal out Brian spotted the problem right away they were nice and most of all honest I would recommend them to anyone that needs a plumber.
Service was top notch. Brian and Giovanni were very professional and well mannered. Fixed our problem in a very short time and did a professional job. I would highly recommend these two men
Very thorough and provided detailed explanations and.options. Serviceman acted like I was his only customer that day. Both times I’ve had maintenance visits I’ve been impressed with the employees.
Great company and people!
We had a Saturday water heater issue that could have been a long, bad ordeal. Paschal was here in about an hour and new water heater installed within a couple hours of us finding the issue.
You couldn’t ask for better customer service!!
Shannon sent someone right away. Corey was very professional, explained and fixed the problem right away
The plumber, Brad, did a great job! I think their pricing was a little high but they made up for it with their 1 year warranty. They resolved concerns in a timely manner
Always great service!
Paschal Air has been servicing our HVAC system annually since we moved into our home eight years ago. All of our interactions with them have been positive. We are in the process of selling our home, and an inspector identified the need for combustion air venting. Having already had a myriad of "surprises" during our home inspection, this was just one too many! But, thankfully, Paschal had our back. Casey came out to review the problem and quickly alleviated our concerns. Enrique and crew were out two days later to add the venting. It was such a relief to have this piece of the puzzle complete. Very grateful for their professionalism, understanding, and kindness. It goes a long way! Thank you, Paschal team!
Westin was the young man who provided the service. He was very kind ,& respectful.
Robert and Nick were very knowledgeable and got the job done!
We needed someone in a hurry and Paschal was able to come right out and help with our plumbing needs. Definitely recommend them!!!
Our AC unit stopped running on Sunday night and it was a very hot and humid evening leading up until Monday. We called Paschal Monday morning and they were able to get someone out that day! Other places had said it would be Wednesday and that would not have been feasible with a 2 month old in the house. Our technician Andrew came and saved the day! He was friendly and thorough in his inspection. We had a local HVAC come out twice last year and never actually fixed the problem. Andrew took his time to look over the unit and have air back in our house in less than 2 hours. We are very thankful for your service and will be utilizing your services for maintenance going forward! Thank you Andrew out of the Springdale/NWA area!
This business would have received 5 stars if the rating only included the repairmen. They were excellent! Very knowledgeable, professional, and personable and they finished the job by cleaning everything up like new. The big drawback with Paschal’s is their cost. I had this same repair done on another toilet in our house 2 years ago. I realize costs have gone up since Covid wreaked havoc with our supply chain but this was beyond that. I paid $222 the first time, $417 this time. I would love to use these same repairmen again and again but simply can’t afford it. A big company has big overhead, I guess.
Kevin was very informative and professional .. he called ahead to check on my availability and was on time... He for my AC working great.. thank you Kevin
Kevin was awesome! He explained everything he was doing and what our best repair options were. I would highly recommend.
Very prompt, professional & knowledgeable
Absolutely Excellent Service!!! Giovanni and Sebastian we're Professional, Friendly, and Informative. Truly Appreciate their help and knowledge!!! Will definitely use Paschal again and you have just received a long time customer!
Brian and brad were wonderful they went above and beyond I would use them again
Westin was very friendly, professional and knowledgeable. Our gas hot water heater quit working, the pilot light wouldn't stay lit. The hot water heater is under our house in the crawl space, 1970's design I'm assuming 🤷♀️. Westin got up under there and did his magic and we now have hot water, and all of this on a Saturday. I'm very thankful, you wouldn't realize how much you miss hot water until you don't have it.
Brad was very professional and patient while I asked questions. Walked me through everything and even gave me some tips on what to watch out for in the future. I will definitely be using them again
The tech worked in bad weather conditions and completed the service call. His name is Kevin Mynatt. He was efficient, knowledgeable and polite. Jerry Garrett
Kevin was great!! Very professional and knowledgeable.
Service technician Kevin Mynatt was outstanding! Answered all my questions, explained what was going on with the HVAC unit and was extremely helpful.
Servicemen were very cordial. Worked well together. I noticed the plumber told his apprentice "thankyou" for the chores he was doing. Which means alot to some people. Kept their minds on the job at hand.
The technician was here to address the HVAC system that was not cooling and the fan was running continuously. Kevin was very concerned with repairing the unit by checking it inside and out. He gave us an itemized list of repairs with itemized cost for approval. We felt like he was considerate of us as a customer! We would recommend anyone needing repairs.
We have had a very positive experience with this company from the beginning of their entry into Searcy. Their techs are very knowledgeable and professional. We appreciate how they have handled our account.
I called them because my washing machine overflowed as well as the toilet and bath tub. They responded within 15 minutes. Great job!!!
Brad and his helper(sorry, I didn’t get his name) we’re both very polite and knowledgeable. They fixed the problem and did hesitate to answer questions. Excellent service.
Very professional. In and out in a snap. I would recommend.
On time and professional Alex walked into a tough situation and diagnosed the issue. Nothing but good things to say about Paschal.
Very satisfied with employee interaction with me and quality of work
Extremely kind, responsive, and great at what they do! I was contacted every time they were predicting what time they would head my way, again for when they were on their way, and for check up appointments. They are efficient and easy to work with with reasonable pricing. I am loving my new HVAC system. 10/10 would use them again for any fixes needed!
They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Reliable reasonable and professional.
What more could you ask for
Very nice and professional. Andrew was very helpful
Ty and Corey were very nice and proffessional. Not only did they fix my plumbing issue, Corey fixed my lawnmower! I will always use them for my plumbing and AC repairs.
Very pleased with the friendliness and knowledge of the service person.Am concerned that I had to stay home all day to get the service. I understand and accept scheduling morning vs afternoon. But to schedule morning with maybe coming afternoon is absolutely not acceptable. In the future I want to know if it is morning or afternoon. It turned out to be a 2:00 pm service call. I had to stay home all day assuming it would be a morning appointment.
Employees were knowledgeable, nice and worked hard.
Paschal is a top notch HVAC company. The employees are polite, conscientious and hard working. I would recommend to anyone in need of HVAC/AC services. Thank you!
Paschal is a top notch HVAC company. The employees are polite, conscientious and hard working. I would recommend to anyone in need of HVAC/AC services. Thank you!
Great service today! Very professional and willing to answer questions that I had about the current unit. Thanks!
Tech was very professional and courteous. I would recommend . Kevin was a pleasure to deal with
Skylar did a fantastic job ! Best technician we have ever had come to our home. Also sold us and installed a Rene-Halo air purification system.
They did a great job.
Technician was very knowledgeable and personable
Great workmanship. Very pleased with installlation
Everyone I talked to was extremely nice and helped me pick out the best ac and furnace for my house. They gave me a list of options and I was able to pick which plan to go with. I ended up going with the one that was first offered. Financing was quick and easy and installation was a breeze! Pascal will now be my go to for any of my needs! Thanks so much. Five stars ⭐️⭐️⭐️⭐️⭐️
I called them this morning. Receptionist was super friendly and scheduled somebody to come out today. Michael Harrington and his assistant came diagnose the drain clog problem brought a big ole monster machine. cleared the clogs ran a water test for 10 minutes no problems everything is good. they did a great job highly recommend them price was also fair.
I've had them out for 3 different jobs and they were great. Did great work, were very courteous. They actually informed us and took pics of some damage we didn't know we had. It's a new house for us and the previous plumbers damaged things without fixing tthem. They explained everything, gave us our options and made sure we were knowledgeable about what we had to decide on. Never have to wait long for an appointment and they always call ahead before they reach your house. Works for me because I have dogs to put outside. All in all a good company with great workers. Unfortunately, this house needs a lot of work so I'm a repeat customer but I know I'm getting good work done.
Brant has serviced our geothermal unit several times and I’ve been pleased with him. Toby was the service man today and he was just as good. In fact, he noticed valves on pipes to and from our water heater weren’t set right and corrected them. Dayton has serviced our Water Furnace recently and he, too, is very thorough and knowledgeable.
The crew that did the installation was great! The unit we went with was a little pricey but we are now able to be comfortable in our home, so it is worth it to us. I would definitely recommend.
They went above and beyond to come and install what we needed on a weekend. We will use them for everything now.
Update Michael came out today and did a routine inspection found some issues and we are on the road to repairing it thank you Michael 5 stars.Our A/C went out on June 27th 2020 while we was at my grandmothers funeral. weve been without A/C since then its hot we are tired and have called every person we could think of well our last and final option was Paschal Air and boy or boy am I glad we did Contacted Paschal yesterday 7/7/2020 they had a gentlemen named Dallas B. come out today 7/8/2020 and he was early respectful honest and caring he did way more than the others weve called and was upfront with us. Dallas answered all of our questions and concerns. I will forever be grateful and now we wait for our new A/C Thank you Dallas and Paschal Air We highly recommend God Bless.
The Service representative was professional, courteous,and took the time to explain the problem. I am a very satisfied customer of Paschal Air and would highly recommend the company.
Good service! Always available
Great company & professional technicians.
My dog chewed through a cable that was coming out of the unit and into my house. Andrew was quick and efficient in repairing it!
Great quality and serviceYes 👍
Professional and explained everything they were doing. Prompt service
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Very knowledgeable and quality driven employees, the company and their employees are very nice, friendly and honest people to deal with, Kevin M came out to mom’s house today, (Alice Callaway) 4-12-2022 to do the yearly tune-up and explained what he was doing today, very helpful. Thanks Kevin, Tara Kennedy, grateful, thanks again
Even though, due to code restrictions, Brad and Westin did not install the point of use water heater we wanted under our kitchen sink, they were quite helpful in presenting other options for us to consider. When we decide what we want to do, we will definitely call Paschal to help us out again.
Paschal Air is my go to contractor for all heating and air problems. They are a courteous and efficient team. Special thanks to Kevin today.
Always professional technicians.
Matt was on time and professional!
Brett arrived on time and explained the repair to my duct work with pictures He did an excellent repair. Thank you! Will call again because he was, polite, professional, prompt, and did an A-plus repair.
I highly recommend Paschal Plumbing and Electric. Brad and Westin did a great job finding and fixing my problem. I will definitely call them again if needed.
Luis was very professional and clearly explained the results of the A/C tuneup. Also , explained the concerns he found and provided recommendations. Great job.
Their knowledge and experience.
I called various places to get my AC serviced they were the only place that would accommodate my needs. They set me up for a same day appointment.Very professional. They showed up on time. Fixed the problem with my AC. I would definitely recommend their service.
Jacob was very knowledgeable and courtesy, answered all questions I asked him, did more checks than most, and by the book, I would recommend Jacob for all your maintenance.
Always have reliable and knowledgeable service technicians.
Very helpful and explained everything! Would recommend them!
I got a quote from this company. They were fast, on time, professional, and answered all of my questions. I will be calling them for any plumbing problems in the future.
Brett was an awesome tech. Very professional and courteous. He did his work quickly, cleanly, and was super nice. He helped me out with a few questions I had and was very thorough.
Kevin was extremely knowledgeable, professional, and informative!
Thorough discussion of our system and its operation.
Gage was extremely professional and did a great inspection/preparation for winter.
The technicians at Pascal are amazing! I wish I had called sooner. My heat pump wasn't working correctly, so I was just wasting money needlessly. Kevin Mynatt corrected the problem in no time, and I can look forward to much smaller electric bills during the winter months. Thanks, Kevin!
I only took 1 star off because the day of installation I was called after taking the day off work to be told the installation wasn't happening because the unit was damaged. But they explained that they wanted us to have the best possible equipment available. When they arrived to do the installation 3 days later they discovered the new unit was also damaged and had to order a new one. Which another employee brought just an hour later and everything went great after that. As frustrating as it was considering I was without ac for over a month. I have to say the folks at Paschal really gave us their best despite things beyond their control. I would highly recommend them in the future.
Corey was very professional and informative. Will definitely be using GTS service in the future.
My new generator was delivered today. The crew was professional and polite. They were careful down to the smallest details. They were so diligent with their work, they did not even break for lunch! I am very happy to give Paschal Air, Plumbing & Electric my recommendation!
Chris and his entire crew Was on time and very professional the entire day. They work together to accomplish at times a difficult task. They were very respectful of my wife, my home and Very aware of our three little dogs ensuring they never got out. They explain the whole process and the operation of the new thermostat. I would highly recommend this team to anyone.
Very knowledgeable did a good job will use you again in the future
Home Backup Generator Maintenance was conducted. On time, courteous and friendly, knowledgeable and experienced. Great job!
Excellent customer service. I have not been disappointed with this company ever. I will forever use Paschal.
The technician did an excellent job of preventative maintenance. He explained what he did and was very professional.
Dayton performed our summer maintenance checkup and did a very thorough job. Very professional and efficient 3/26/22
I met Mr D , such a kind professional young man. He told me what needed fixing and I told him to fix it. Then he came back in so very honest and told me that I really needed a new unit. The unit was so old it wasn’t with fixing. I would use this company again because of their honesty .
Everyone that we have dealt with at Paschal is the best. They are ALL professional and super friendly. Our two system installation was done in one day as promised! We are EXTREMELY IMPRESSED with Paschal! Thank you
Our technician Anderson once again did a great job of helping us get to the root cause of the problem and then offer up all potential solutions. This is actually the second time I’ve worked with him and both times have been great experiences. Highly recommend.
The young man (Kevin) that did our service work today was very thorough with his maintenance check and very good at explaining the condition of our unit. He even provided pictures showing us what it was talking about. He answered our questions and explained resources available available to us that might save us from any potential problems in the future. We appreciated his attention to the service he was doing on our units.
Paschal always sends expert techs and they do a great job. Andrew was on time, friendly and informative. He did a thorough job of maintaining our AC unit.
We have regained confidence in this field of business. They make it so easy. Really nice to seniors.
As always, excellent service with a smile !!
Very pleased with service.
We have used Paschal for several years and we are never disappointed. Anderson was great! We love the professionalism and customer service that we received from him. We are very satisfied customers.
Jesse was wonderful he was very thorough and honest and speedy thank you so much for helping me
We just had our spring check-up of our HVAC performed by Josh Shaddox. As always, super professional. Replaced faulty resistor to prevent possible system failure during hot summer days. Strongly recommend Paschal. Been using them for years.
Very professional service, the associate explained everything they where doing throughout the maintenance and gave advice and recommendations on optional extras with no pressure to buy.
3/17/22I had a very good experience using Paschal Heat & Air. The service technician, Dayton, was friendly, courteous, and very professional in performing his duties. I would highly recommend Paschal Heat & Air for your HVAC needs.Respectfully,Richard Morrison
Great people great service on time and affordable prices
Buen servicio y muy amables, lo recomiendo
Always reliable and their technicians are very professional. They show you pictures of the problem(s) so that you can see the necessity of their work.
Service was done by Alex. Timely, professional, courteous and sold me on the benefits of the bi-annual service agreement, which I signed up for. He’s a great asset to Paschal!
I give them a 5. Joseph was the service tech that came . Very knowledgeable, explained everything. Got me all set up. I even bought the 1 year maintenance plan at my request.
This is an awesome company!!! They are highly trained and professional. They respond immediately after being called. The men that came to our house were friendly and respectful!!!
Tech was very thorough and he gave the job all of the time to do a very good job.
Very friendly and helpful with all my needs with my very old pipes leaking and up front with the cost of repairs in advance!
I highly recommend Paschal! We had them come out for plumbing issues we were having in our new home. They corrected improperly installed waterlines, repaired a leaky shower and installed a new kitchen faucet. They were on time, super friendly, and answered all of our questions! We’ll definitely use them again for our plumbing upgrades!
Kevin was the technician that came out today and he was wonderful! Took great pictures and explained everything to me and he was not pushy he was awesome! I look forward to doing more business with you all in a couple days !
Kevin and Austen came to my home to check out my water heaters and gas exhaust. They replaced the exhaust piping in the attic and basement.
They were both wonderful. I would definitely give them a “Gold Star”
They were punctual, extraordinarily knowledgeable, and courteous.
I would highly recommend Paschal and the technicians you sent to my home.
I will use Paschal again, and I will request that Kevin and Austen are the repairmen you send.
Thank you for having such great employees!!
Fondly, Nina Brueckner
Robert and Andre were really helpful to us. We felt like they really took the time to listen to us and hear about what we were experiencing with our plumbing system. I really appreciate them going above and beyond for us and their kindness and professionalism as well!
Brett Thomas was very good at service and polite. You need to promote that young.
Kevin M. Was very professional and knowledgeable.
Fantastic ,very professional,and knowledgeable
I absolutely loved their quick service! Very professional and right after I called to set up an appointment for a new water heater. Not even 2 hours passed and they showed up at my door ready to go! Very blessed for their service.
Kevin did very well in explaining my system, and making the repairs he said were necessary. Thank you for your help. I will not hesitate to contact Paschal again. Thank you!
Started out thinking I had an outdoor faucet leak , turns out that wasn’t the case , Jesse crawled under the house , determined that that wasn’t the case, informed me of some other issues …. Highly recommend Paschal & personally will be asking for Jesse for upcoming work … he was very professional, courteous & made it very easy me for to understand things that I know nothing about & didn’t make feel like an idiot when I asked what some may consider general knowledge questions.
Zach and Riley were very courteous and professional. They were on time and completed their work efficiently.
Excellent experience excellent technician
Damian from Paschal came to our house and was very professional and serviced our heating and A/C system and was outstanding!
Excellent service, friendly, informative, professional, timely, clean and fast. Great first impression. We recommend their service.
Kevin worked my schedule and completed a thorough diagnosis of the heating system. I am impressed.
Always a good experience!
Very professional and prompt. Also very friendly techs.
Andrew was very knowledgeable and polite. Will ask for him in the future.
Consultant Matthew Gibson came to our house about one month ago to bid a new heat pump system. My wife and I thought he was very competent in his assessment of the problem we were having. We found his bid to be toward the middle of other bids that we received. We elected to go with an American Standard heat pump based on Matt's recommendation. It took about a week to get the product ordered and then installed. Brian and Garry from GTS did the install in one day. They were very careful about damage and cleanup. They explained the new thermostat adequately as well as the unit operation in general. It's only one month old but so far these guys have done a good job for us. The heat pump, a 2 speed, is functioning well with no problems. We believe we got good advice from Matt Gibson and he did follow up during and after the install to make sure everything was going well. Thanks for everything.
Ken was great! Very helpful!
Replaced plumbing to refrigerator .He was very fast and courteous and professional very good work. I am extremely happy with Pascal Air, Pluming & Electric. They also have done work on my HVAC and I am so very pleased they are honest and reasonable and very good at all they do. Thank you Pascal Pluming Heating & Electric for making my home feel comfortable and safe.
Technician was friendly and very knowledgable. He was quick with taking care of the problem and took pictures to help explain other problems he found. He gave suggestions to how to handle them. I really appreciate what he did and how nice he was while working on the problem. I would definitely call Paschel again.Thank you very much!
They arrived on time and did a maintenance on my furnace and reprogrammed my thermostat.
Walter with electrical section was phenomenal. So was his partner. I did not catch his name. They were both professional and polite. 11/10, would recommend.
very friendly and knowledgeable!
Juan was quick to arrive and very professional. Did the inspection quickly and determined what was causing the problem. Told me what I needed to know and offered further services when I needed them. And put up with my happy pup too!Update: Anderson was my tech today. It was for my winter service check. He did a thorough job, made sure everything was good and even cleaned my intake grates when changing my filters. Great job!
Very professional and courteous. Covered his boots before entering my house. Did a very thorough service and provided me with feedback on my system.
Good service 👍👍👍
Repaired and did maintenance on my Generac generator. Did a great job getting it done once part arrived.
Kevin Mynatt was my service technician. He was awesome. He found the issue and explained the problem in easy to understand terms. He also explained the cost involved in replacing the part BEFORE doing the work. He then also explained the savings I could receive with their planned maintenance program without trying to pressure a sale. I was extremely pleased with the service I received. Thank you Kevin and Paschal Heat and air for getting my heat up and running so quickly!
Every interaction I've had with Paschal has been positive--professional, competent, responsive, polite. They installed a new high efficiency heat pump several months ago, a significant step up in comfort and energy efficiency from the old unit. They've followed-up several times to ensure the system is working well (which it is). Highly recommended.
The technician was pleasant and professional. He talked in terms I could understand without being condescending. He took pictures to illustrate the point being made. Brett is an asset to the business
Called at noon and they were out by 4 to fix unit. Thanks
Michael was great. Came in and took care of business in the most professional way possible. Great job as always to the team at Paschal.
They’re awesome and very professional
Great company. Techs know what they are doing.
On time and was very knowledgeable of what he was doing!
Gave complete evaluation of everything that was done and everything that needed to be replaced.
Very timely, nice and professional
Heat stopped working around 2:00am last night.I called The office a little before 8:00 this morning and left a voice message.They called me back just a few minutes later and had a technician here in about an hour!The roads are very Icy today and it was around 25 degrees outside!!Had me up and running within an hour or so!!Super great experience all the way around!!We have used Mize in the past and will use them again when needed!!Awesome family serving our community!I highly recommend them for all you heating and cooling needs!!
The best decision you'll ever make financially is investing with Mrs patience adamson was scammed twice and I didn't want to have anything to do with trading until I met her and she changed my mind.I have made profits from the first and second stage and I'm currently expecting $15000 from the third stage, I'm greatful ma'am. you can reach her in Email:
Very kind and informative.
Joseph did an outstanding job getting issues diagnosed and resolved. He was thorough and very informative. I’d recommend them to anyone.
We have used Paschal several times in the last two years and will always recommend them - they are professional, knowledgeable, helpful, and polite. Thanks to everyone who has helped us!
Very pleased with the technician and the work done. Price for services done we’re very reasonable.
I will never use another plumber again, Pascal is the company to call. Michael came out and cleaned a clogged line that tends to stop up every couple of years. He also gave me estimates for a few other issues including a drain clean out for the clogged line so it would be easier to access. He was very professional and knowledgeable.I wish I had called them the first time the line clogged, I would have saved a lot of money and had far better customer service.
Had a new HVAC system installed by GTS. Can’t say enough about the professionalism from start to finish. Obviously very well trained installation crew. Representative Matthew, who came to my home and completely explained the entire process from start to finish also answered my questions in detail. Their customer service clearly stands out and I HIGHLY recommend GTS! THANK YOU GTS!
They do a terrific job.
Shannon was here today and he answered every question we had.
The work he did was fast and complete.
Awesome 👏 job. 😊 The gentleman that came today was detailed and professional and kind. Explained what he would be doing and any findings. I am very very happy with the service. Thank you so much Michael Healey. 😊
Excellent and friendly service
Good value and professional.
Today was the commission / inspection of our new unit. The two gentlemen that came today were detailed and professional and kind.
Was very professional and friendly, seemed to know his job very well
Technician on was very polite and respectful. Explained what he would be doing and any findings, then provided recommendations.
Expect service, timely, courteous.
The service men are always so nice and professional. They explain what they do and why it was necessary. And they notify me when they are on their way.
Always professional and courteous!
Quick response and very friendly staff. Never want to need them, but when we do, they are always there for us!
The guys who came to work were very friendly and helpful. They showed me the things they had worked on and explained how things worked. They always had a smile on their faces.
Well pleased with the tech that come out!!! I had the unit installed by another company that I deeply regret but the tech that come out has a wealth of knowledge. I will be using GTS again.I would like a phone call to discuss something’s that was discussed when the appointment was made.
We used Paschal for our furnace needs. All techs and sales people have been great! All were knowledgeable, professional and very courteous.
They were courteous and and on time. Knew exactly what was wrong and fixed it right away. I will definitely use them again.
this is a great company to buy from and to use for service. they are with out a doubt the best in the business.
Very professional, keep you posted on time and what they are doing
I have always had great service with Paschal’s! Quick, courteous, and always happy to answer all of my questions. Thanks, once again, for being a local company that I can count on.
Jay was on time and explained fully his reason for the visit... Completed and documented results... I would use the company again and refer others as well.. thanks so!!
I was out of town and our heat conked out and my wife and kids were freezing. I called Mize and 23 minutes later they showed up at my door. Within an hour of my wife telling me there was a problem their technician had it back up and running and charged me a very, very fair price. If you need HVAC work, call these guys!
On time, reputable, knowledgeable, trustworthy. I have a yearly contract with them to check my heating and air-conditioning￼
The best that I have encountered since moving to Fayetteville! I would recommend this company to anyone! Jake so professional and polite!! Thanks Paschal!
Great service! Very nice and trustworthy
Prompt service -always great techs
Great service and trustworthy
Paschal came out on a Sunday morning and fixed a plumbing problem at a very reasonable price. The technician they sent was very nice and knowledgeable.
Highly recommend Paschal. We had Jacob out to the house today to perform a routine heat maintenance before the winter and not only was he thorough in his evaluation, but super helpful in answering other HVAC questions I had for him during the appt.
Jacob was polite, knowledgeable, on time, and efficient. We’ll continue to use Paschal because of how professional this service was. Thanks Paschal!
Very friendly and did a thorough job of cleaning air ducts! I would definitely Recommend and will use again!
Excellence in experience and professionalism, in all departments, as always. This time a new water heater. I called to inquire and was told someone could come the next day! Jesse and Adam arrived on time, were done and gone in 2.5 hours, no muss, no fuss! Paschal also recently installed new HVAC in my home. I no longer shop around for price. Just call Paschal, no worries!
Paschal Comfort Specialist, Casey, did an assessment and made recommendations to improve our home HVAC. We scheduled installation of a new system, which went smoothly, with excellent follow-up. We are so pleased with our home climate control system now. The entire Paschal team was great to work with throughout the process. Highly recommend them!
Fast Efficient and Knowledgeable!!!
On time answer my question serviced unit no problem
The service techs are always so professional and explain everything in language you can understand. Recently had all the can lights in my bathroom replaced. The electricians installed one and had me approve it and make sure it was exactly what I wanted before they went further. Highly recommend Paschal for all your needs.
They are always available and on time. Paschal has been in business a long time and their professionals do a great job. I highly recommend them for any job.
Just had Paschal replace my HVAC ductwork. Enrique and the crew did a great job! Very courteous and professional. Highly recommend them!
We had a water line break in our front yard coming in to our house and had no water supply to our house. We also had a broken water shut off valve in our house. I called at least four other plumbers and none of them could come for at least a week to two weeks. I have used Paschal’s for our heating and cooling and did not realize they did plumbing also. I called Paschal’s on Tuesday and they came out the following day the day before Thanksgiving, so we were pretty stressed out. Shannon and Eddie showed up and went above and beyond what I was expecting. They were professional, courteous, polite, and extremely knowledgeable. They fixed the broken water line and the shut off valve. Shannon had to do some fancy soldering to the piping and did an outstanding job. I could not have been more impressed. Also they stayed late until the job was completed well after 5pm. They saved our Thanksgiving and we could not be happier!!!
Great customer service! Dillon went above and beyond. Very courteous and knowledgeable. Great communication and arrived within the window promised!
Kyle came out and did some work for me and he was awesome! Very helpful,making sure, before he left that there was nothing else I needed. I highly recommend Paschal!
Robert came out and fixed a problem behind my washer and he was excellent, he took time to explain things to me and went above and beyond! I highly recommend Paschal.
Great service and great staff. just had two great guys, Mark and Walter service my generator. very professional and customer oriented.
Professional service. Always on time.
Andrew was excellent - explained all that he was doing and the solution to our problem. Plus, I called on Friday and had an appointment for Saturday! Thank you for great service!
They were extremely professional and timely! Will use them again!
Jacob was very polite and attentive to our questions and concerns. I have used Pascal for the last 7 years and they have always been so helpful, honest and punctual. I will continue to use them doe years to come.
Wonderful service and customer care! Quickly assessed, diagnosed and repaired the leak under our home (crawlspace).
We got our new hot water tank today Jessie and Adam did a great job. Paschal is the best! Thanks!
I’ve used Paschal for years, but yesterday Dayton did the most thorough checkup ever. He really seems to know Water Furnace units and Trane thermostats.
Michael was phenomenal! Dallas was very thorough and courteous. Even down to putting on shoe covers to go across my floors! From scheduling the call to completing the service, I am pleased and will definitely recommend them to others.
(ELECTRIC) It’s rare to find people that truly enjoy what they do, but when you find them, what a joy! Ben & Travis were a pleasure to work with. They showed up on time (early, in fact) and addressed my concerns and numerous questions. Both were patient, good communicators, and knowledgeable. Would definitely recommend.
They did the yearly maintenance on my heating and air. Young man was friendly and very through.
They were very personal and professional got wright to the job and got it don . It was not at all a arm and leg kind of expense you usually get . It was very reasonable.
Joseph was nice and professional! He arrived when he said he would and and showed me what he did to make sure our heater was in good condition.
These guys are good! Always professional and on time. Been doing business with them for over 10 yrs.
He came in. I had a few other things for him to look at other than maintenance. He took care of them for me. I appreciated that. Went over the details and was out in quick time.
Device tech was very knowledgeable, professional, and explained each thing he did. He asked before any repairs were done and advised of the price beforehand. Will definitely use them again if needed!
Skyler was good. He explained everything and made suggestions for improvements. Thanks Skyler.
Alex was my technician, he did a wonderful job. He was very thorough and explained every thing he did. I would like for him to service my system this spring when it’s time to do it again.
They were very prompt and got our part delivered and installed within a week.
It’s a pleasure to share the experience I had with the staff and technicians. The joy to see that at least one company still had “CUSTOMER SERVICE” everyone I had contact with exhibited the up most respect and the ability to communicate at a level that even I could understand . I was kept informed about the movement of the project each day. The technicians work in harmony with one another they worked as one , very unusual to have each so knowledgeable of their trade. Their knowledge of the product they installed was over the top. I definitely would recommend the company to anyone that is in need of their services. I’m totally amazed at how one company could manage to bring that many people together with such knowledge and work together with no static at all. Even when the job got testy.
Alex Hilbert did the scheduled heatpump maintenance. Alex was on time, personable, knowledgeable, and answered all my questions honestly and professionally. He also suggested possible improvements to our HVAC system to satisfy the concerrns I told him about. I hope Alex can service my systems every time I need it done. I trust him, and he's easy to converse and deal with; along with being very knowledgable about Pascal's business and products. Thanks, Alex.
Donald was great! He called me 30 minutes before his arrival! He was very professional and polite! He wore a mask! And he fixed my problem!
Paschal has been great to work with. Our technician, Anderson is prompt, polite & explains everything thoroughly.We highly recommend them.
From the time I placed the call for repair, all involved were pleasant to talk with and scheduled the repair for the following day. Many others weren't available for a week. Repair was completed and Bobby was competent and courteous. I would definitely recommend their service. Thank you Bobby and Paschal!
I have used Pascal 3 times this year once to do maintenance on the a/c. Once to clean ducts and units and now once to get the heat going. This is a new to me home and glad to have Pascal as a service partner. Very fast turn around and very friendly and knowledgeable service techs. Highly recommended.
The service was done swiftly, thoroughly, and efficiently. Malik was pleasant and businesslike. I would say the service call (it was routine semiannual maintenance) was perfect.
Installed new circuit breaker. Repair man was great!
Great experience with Michael! He came out today and went above and beyond for our routine maintenance! He was able to get our system running and then even found a small gas leak! He took the time to teach me about my system even though I know that took him longer. We are super appreciative!
Had our first visit for the seasonal maintenance program- Skyler was our technician. It was incredibly thorough and he was very knowledgeable and helpful. Would highly recommend! I felt like they were ethical, professional and were looking out for my best interest!
I have always used paschals for my hvac concerns. They are always super helpful and easy to get ahold of! They are considerate of my schedule and I am very thankful to have found such a great company!
Paschal maintenance of our heating system was done by Alex. He was very professional and took time to fully check the system as well as provide tips and insights on how to maintain good operating system.
He turned the heater on via my thermostat. I thought he turned it off while we were discussing what he found. However, the next morning we found out it was still on which was upsetting since our windows were open.
Travis, was very helpful and well informed. Explained what he did and helped us understandHow to work our system better.
MIZE Heating & Air helped us size the equipment for an important customer and the results were great! Philip and his team are always very helpful and give great customer service.
Dayton was excellent and very through. I would recommend him to anyone.
Travis was awesome and professional
Alex Hilbert was very prompt and professional and explained ever very well. Best service call ever. Thanks Beverly Hill
Very thorough, friendly, trustworthy and transparent!
Joseph was very friendly and answered all our questions. He was very knowledgeable. We will definitely be using Paschal’s Services in the future.
Mike was great
Mize has amazing customer service! I called because our AC went out. Their repairmen were booked so the owner personally came and looked at our unit. He then made sure we got the part we needed the same day and installed it himself. I feel like they went above and beyond to make sure we got our unit running again. I highly recommend them and will definitely be using them in the future!
Service from the technician and company was excellent, quick, professional, and all around a great experience. Our AC stopped working the night before so I called the after hours number and got someone out the very next morning! Will 1000% use again for any HVAC needs.
I cannot say enough about how pleased I am with the quality of the service we have received from GTS Heat and Air. They are always so responsive, professional, and knowledgeable. Tyler was our technician today and he was exceptional. The quality of their work is outstanding and their fees are very competitive. We have an annual service contract with them to keep our geothermal system in top operating condition. I highly recommend GTS.
Installers showed up on time, worked hard and made sure everything was put together correctly while maintaining quality.
They did a great job installing our new HVAC system and water heater and were fast! Everything diagnosed, ordered and installed within less than a week!
Bobby came and did service call to make sure heating unit was ready for winter and fix anything that might need to be done. Happy with all the services we have had with them.
I called at 8AM and was told a tech would see me in the afternoon. He called before arriving. In a short time he located and fixed the problem. He was professional and prepared. I can not speak to quality or value until more time has passed, but this company has done annual service for mebefore and I found them reliable and fair.
I use their maintenance program now after they did a repair for us last January. I am very satisfied. Last time we had Tyler, who is awesome! I feel that this company gives good value and their employees are honest and knowledgeable. Two thumbs up! -Julie Mertens-
I was able to get an appointment within a few hours. The technician was friendly and professional and explained everything. Repair was done promptly
My home air conditioner's outside heat exchanger failed to start. The electrical controls were broken. Bobby, their service tech was out the next morning, Right on time. And did a great job fixing the unit. Friendly and professional. He even showed me every part and explained the process. Very nice to meet him. I felt very good about the entire experience.
Tech arrived right on time. Efficient in his work.
As usual, ‘Top Notch’ service call today. I can't say anything bad about any GTS crew or the business. I have been blessed in so many ways with regards to GTS.I’ve been a customer for many years and each technician you have sent to my home over the years have all been amazing. Today, I do want to especially shout out Tyler for going that extra step as I can only compare him to what I've seen from others in the past (again, each one have been wonderful) but the level of attention to details, professional demeanor and genuine care for me the customer just was beaming today! My hat's off to him and I wanted to send this out to ensure you pass it on to those above him.To the owner/s of GTS, keep your amazing technicians in place as they are serving your business well.
Service man was very helpful friendly and knowledgeable. I have no complaints and was happy with what he said and did
Ray is very good person, enthusiastic and good job.
Good service people.
Joe Saldana from Paschal Heating & Air repaired my AC unit doing a very professional job. He provided a detailed explanation of his findings and explained my options as to what could be done. He did this with no pressure and was knowledgeable on the equipment. I would recommend him as a service person to everyone.
We had Corey as our tech he was wonderful very nice and got right on the job thanks
Very professional, courteous, and efficient.
From the top down this company does what they say they will do and with professionalism. Thank you Mike, Matthew, Jeremy and Dustin. A+ Company!
GTS installed a new heating and A/C system for us. Their quote was very reasonable, timelines were met, and the techs were very professional during the installation. Everything was CLEAN and put back in its place after they left.
We arrived for the holiday weekend only to find our A/C was not working. The thought of turning around to drive back home was not appealing at 6:30 pm. We called the after hours number and Corey called back with an estimated arrival time. He arrived with a positive attitude and was very nice at 7:20 pm when I’m sure he would rather be home. Based on our conversation and his knowledge, he already had a good idea of what the issue could be. He repaired it and we have A/C!!! Corey’s display of customer service and professionalism was outstanding. We are very pleased!
Douglas and Blaine installed my unit. They were extremely professional and very polite throughout their time here. They proved to be extremely hard workers working in the heat and humidity as well as carrying a huge unit up the attic stairs. They stayed here 9 hours barely having anything to eat at lunch and worked steadily. Their service hit every detail to provide a perfected outcome. I will long remember what an exceptional job they did!! I highly recommend MIZE Heating and Air. Everyone I have talked to has been helpful and polite!!!’
The technician was very respectful and knowledgeable very thorough thanks David House
We are new to Hot Springs Village and we had a thermostat go bad. Corey, from GTS, completed the repair and installed a new thermostat- all in the same day! With this responsiveness we will plan on using GTS for all of our heating and cooling needs! 10 out of 10 all around- thanks Corey and GTS.
GTS scheduled a Tech and Dustin showed up when they said they would, which I found to be refreshing. So far that has not been my experience with professional contractors or subcontractors in Hot Springs Arkansas. I moved from the Dallas area and you would not survive in business with the attitude I've experienced in my two years of living in Hot Springs. So great job GTS. The rest of the construction and service industry should take note and learn that showing up, doing quality work gets you referrals and return business. In my option the key to staying in business.
Really honest folks. Saved me from spending over $12,000 my former HVAC company wanted for a problem they said I had,but GTS tested and showed me the supposed problem did not exist.
Tyler Briggs did a really good job
Anthony did a very thorough job on cleaning and servicing my packaged HVAC unit. He arrived on time and was very professional.
As they say, 3rd time is charm. After calling two different HVAC services, I called Mize Heating and Air. They came within two hours of my call and had my unit fixed. Extremely friendly ,knowledgeable technician who took the time to explain what was going on with my unit.When I need a new unit, I will be calling Mize to purchase and install. Excellent customer service.
Tyler was great he clean the unit so well I think it maybe better than new!!! Thanks for taking good care of our equipment
Very friendly courteous, Tyler Briggs was careful to keep debris from getting on the floors & explained in detail all that he had done. This company has been our GeoThermal unit choice for years!
Was very impressed with all aspects of company. Mathew was thorough and followed up when said he would. Dustin was very professional and easy to work with. Would recommend them highly.
Very professional quality work. Full of information. They use the best equipment on the market. Took they time to run my line set and furnace exhaust in the existing locations which is a plus for me. They didn’t short cut by cutting more holes and patching old ones to make it easier. The less holes and patches the less chance of leaks. They called before they came and they were on time. Walked me through the project and gave me a rundown on my system. I would highly recommend them to anyone. If I ever need any HVAC work which I shouldn’t I would definitely call them. You get what you pay for and so much more. I would give them 10 star rating but you only get the choice of 5. Thanks!
On time every time nice guys to deal with
Really appreciated Dustin coming out at end of the day to get my system working again. Very friendly and professional. All my experiences with GTS have been wonderful.
I wanted a second opinion on diagnosis and pricing for fixing my heat pump. I’ve been a loyal 20 year customer of “the other guys” but they are no longer locally owned. I’ve decided to make the switch to GTS after several issues with the other company. Anthony arrived this morning and by the time he finished, I have switched loyalties. Here’s to the beginning of a long relationship with a family owned business who puts customers first.
Great service, and timely response as always.
They are the best service company. They are all so kind and are always there when you need them! Jeremy and Corey are my favorites. Would recommend them to anyone.
GTS has always been great - extraordinary service every time I've called. But today, WOW! Roads covered with snow and more on the way - the heat went out and Dustin made it over and fixed us up! Only need one blanket tonight! Thanks GTS!
This review is for my neighbor (Sandy and Jim Bokus) who do not have a google account and asked if I could do it for them. 5 stars!!!!8 inches of snow in Hot Springs, AR today and temp of 16 degrees with wind chill make it feel like 5 degrees. Our subdivision is surrounded by hills and no vehicles going in or out. However; GTS was able to make it over here to help, when their heating unit was not working properly. Their inside temperature fell below 60 degrees. The serviceman was very professional, found the issue, and got the unit working. The couple highly recommends GTS for all your heating and air needs.
After much research of local HVAC companies I selected GTS to install a American Standard 1.5 ton AC/Gas Furnace in my lower level to replace my 32 year old unit. From the start of the process in discussions with their sales rep Matthew to the install with techs Dustin and Josh the process was professional and seamless. GTS was also competitive in price and of course their excellent customer reviews weighed heavily with me in selecting them. We also had them install a new smart wi-fi thermostat which allows us to make adjustments from our phone. My wife who is a techie absolutely loves this thermostat! All in all we highly recommend GTS Heat and Air and would not hesitate to use them again when my upstairs unit needs replacement.
i have been a GTS customer for many years and find their service to be excellent. Always courteous and right on time for appointments. Their technician that came today, Tyler Briggs did a thorough job and explained the service performed. I can certainly recommend GTS.
Very professional. Workers were neat and cleaned after theirselves. Would use them again.
Today a very nice young man, Tyler Briggs, made my winter inspection. Thank you for always taking good care of my unit.
We bought a new American Standard unit from GTS to replace an old unit. Dustin and the other technicians were on-time and courteous and professional. They also added a second return intake. Good communication with the sales rep Matthew as well. Very happy with the service from GTS and the system they sold us so far. Highly recommended.
Jeremy was thorough and professional, answered all my questions, and helped me to better understand how our geothermal system works.
We have been using this company for over a year to keep our 30 year Water Furnace operating, all techs they send out were always very polite, knowledgeable and professional. When we finally decided to replace our old unit with an updated Water Furnace the three techs, Dustin, Zack, Brian, were a great team, doing very good work and completing this project in a very timely manner. I would recommend this company.
Everyone we dealt with was very professional and knowledgeable. Our old unit was on its last leg and they got us a new unit installed quickly. Thanks to all who were involved.
The technician was very professional and friendly. They always do a very good job. I would recommend GTS to other people.
Dustin was very professional and timely in his arrival. He was extremely polite and explained what was going on in detail. My wife and I felt confident in his abilities and highly recommend him.
Jeremy was a very professional technician. He knows all the ins and outs of the trade. Also very personable. Would definitely recommend them to anyone needing HVAC work done. 👍 👍
Corey was Fantastic! On time, knowledgeable, friendly, and professional! We are so happy to have gone with GTS for our heatand air needs. We are in the middle of a remodel. And will be needing their services again at a later phase. We will certainly use GTS again. Thank you for such great services and prices!
We had a service check on Thursday afternoon, however, this morning, Sunday, October 25, 2020 we noticed our heat wasn't working. My husband called Mike Gibson to see if they could send someone to repair our heater first thing Monday. To our surprise, Tyler Briggs came to our house on Sunday morning right after he called and repaired the heat within an hour or so at no charge. We currently have a service contract with GTS and we are extremely pleased with their prompt service. Can't say enough about the excellent service and knowledgeable staff GTS employ. We plan to stay with them as it is difficult to find good service. Thank you, a happy customer
Very professional and knowledgeable - located and fixed the problem. Will definitely use in the future and refer.
GTS has been my HVAC maintenance source since moving to HS in 2018. We have been pleased with their services. Gene and Tyler are very professional and really know their stuff!!
Always great to see and be around
Very curtious, fast and prompt, great customer service, Matt R did a great Job.
Cory fixes are unit. He did a fast job on it. Thank you GTS.
Fantastic family owned company
Updated (8/25/20: I ended up having to have my unit replaced. Mize Heating & Air Conditioning made the process very easy. It took the two man crew around 4 hours to remove the old unit and install the new unit. I could not be happy with the service that was provided. Thank you Mize Heating & Air Conditioning for such awesome service.Michael was professional and took the time to answer all of my questions. I will definitely use Mize Heating & Air Conditioning again.
We recently purchased a new home which has a WaterFurnace geothermal heat pump system. Not being familiar with geothermal, I called the manufacturer to learn more and find someone who maintains the WaterFurnace units in our area. They directed me to GTS Heating and Air. From the first phone call I recognized I was dealing with a very professional organization, and when Jeremy the service tech arrived it served to further confirm that GTS is a professional customer focused organization.Jeremy took the time to walk us through how our system works, the location of major components and their function, as well as providing some tips to help keep the system running efficiently. He then conducted our Spring service check and provided us with detailed information on how our system is performing. We could not be more pleased with the service we received from GTS.2nd Review:Moved (again) and GTS installed a new American Standard heat pump for us... and again a great service experience! Crew had old units out and new units installed and operational in about 5 hours, including a through clean-up, and instructional session on operating our new heat pump. Another awesome customer experience!
Great service and knowledgeable staff. From the owner to the service techs to the the lady in office, all are very professional, courteous, informative, and even cleaned up after them selves. Highly recommend these guys
The men that came were on time, were very nice and courteous, they worked very efficiently and cleaned up behind themselves. They did a great job replacing my old system and they offered the best price of five companies. They will be my go to for any HVAC needs.
Dustin was professional, timely, and efficient! Back and running now! Thanks
Your serviceman was polite and informative. I liked him very much. Thank you
Call them out to my local business and they were extremely friendly and helpful had us up and running in less than 20 minutes
I was blown away with the service I received today with GTS. Gave them a call this early this morning when I discovered my A/C went out. Within maybe 45 minutes of calling, I was assured I would have a technician out today. Once the tech; Tyler Briggs arrived he jumped straight into figuring out what the issue was. Once the issue was discovered, there was no wait in getting it fixed. Tyler was beyond polite and kind while fixing the problem and once he was finished he let me know I should be good to go and if not to give a call. I will definitely be using GTS for all my future AC needs going forward! Myself, my wife, and our little daughter thank you all for being so fast and cordial when fixing our problem!
GTS has outstanding service! We called their after hour number, Sunday morning I might add! The technician Tyler Briggs was there in 15 minutes!! Unheard of! Tyler went above a beyond in getting us back to cool again! Not only was he professional, he was courteous, polite and very informative. Kudos to Tyler! Thanks again GTS, great company!
I could not be more pleased with my experience with GTS. When my old heat pump failed I contacted several companies for estimates. Noel with GTS promptly responded to my email and came out the next day. He explained the various options and got back to me with prices that same day. I had been without air conditioning for a week so when I placed my order Noel contacted me that I would be getting the heat pump installed the next day! Tyler and Zach arrived on time and were courteous, hardworking, and professional. GTS is the best HVAC company I have ever dealt with.
Excellent work! Great people & service!
GTS recently completed the installation of a complete replacement A/C system for our townhome. After much research, receiving multiple bids and followup questions, we decided on an American Standard system. From the receipt of the proposal from GTS to the completion of installation everything went well. The two installation technicians, Tyler and Dustin, were exceptional. They worked diligently from arrival to departure. The quality of their work was above exceptional and was completed in less time than expected. If we need further A/C service we would not hesitate to ask for Tyler or Dustin.
Dustin was the tech today. Great Service, as always - Thank you GTS and Dustin!
Came out immediately. Knowledgeable and very respectful. Prices were affordable.
We needed a new unit. From the first visit, we enjoyed having someone explain everything to us and take the time to talk about our options. Today while installing, they were here early and worked hard even though it was a hot. We love both of our experiences with Mize and will continue using their services.
The crew was very friendly and worked so hard to give us a good quality system. From our estimate through the install, we felt like our best interests were always the priority. Hands down, we recommend Mize for any heating/air issues. You will be glad you called them!
They did such a great job! Everyone was very nice and professional. I had a very difficult attic to deal with and my install guy Brad made a job that seemed impossible, possible. Couldn't be happier! Thanks so much guys!
(Aaron)Technician was on time and very professional explained what he was doing every step, great job!
These guys were very professional and very knowledgeable and made sure everything worked as it should before they left. I will most definitely refer them to anybody out there.
This is the best decision I ever made! Everyone was so professional, knowledgeable, friendly and best of all they did a great job! They kept my concerns first. I highly recommend Mize Heating and Air Conditioning!!!
Had a problem with thermostat and they were at our location to fix the issue 30 minutes later. Fantastic service. Aaron fixed our issue and was very knowledgeable and professional.
Very friendly crew. Had the job done in half the time expected. Mize guys worked as a team and got the job done.
Very easy from the first call with issues with my ac to the post install visit with an entire new system. The staff was knowledgeable, they scheduled me in quickly, they arrived when they said they would, the entire job was completed quicker than originally stated, and everyone was friendly. Thanks for a job well done!
This was the best experience I've ever had with an HVAC replacement! Everything was done quickly, they arrived right on time, and they taught me how to use the new thermostat. Great job all around!
I cannot say enough about GTS & Aaron. Very professional, friendly & made the experience so easy. I would recommend GTS to all my friends & family!!
We have used GTS for a few years now and have always been very pleased with their service. We have contracts with them for their maintenance program on our houses. Gayla is a vital part of keeping me on schedule with these visits. This past week we purchased a new American Standard air conditioning/furnace unit and were so pleased the information we were given before the purchase. Thank you Matthew and Zach for being so kind and for working tirelessly installing and answering all of our questions.
Thank you for such a great experience with our heat and air installation. The techs that arrived were very professional and knowledgeable of the entire process. It was a “stress free” installation .Highly recommend Mize Heating and Air Conditioning.
Great experience with Mize. Very easy to work with and fast! Great price compared to other competitors. Installers were great and went above and beyond to make the install clean and tidy. Would recommend Mize Heat and Air to anyone wanting a quality job at a fair price.
Gene serviced our units last Friday. He has been our preferred technician for many years. We were comfortable having Gene in our home-we are being very careful about social distancing at this time. Gene was very respectful of our concerns as he wore a mask and limited his time in our home as much as possible. Could not have wished for better service.
Mize Heating and Air Conditioning are great. They went over and beyond to get the new unit in place. I highly recommend them. The guys were real pros and very nice. Thanks for a job well done.
Very professional and prompt.
Called GTS @ 8 AM, here by 9AM!! Professional and courteous technician! The best service!
We had our semi-annual maintenance for our geothermal unit today, Tyler was our technician. He was on time, had a professional appearance and was very focused on not bringing the outside environment into the house (he kept his shoe covers on at all times). He got right to work and seemed very knowledgeable and kept us informed as he went about taking his readings and testing the heating and air functionality. This is our typical experience with GTS, and with their help our 8 year old unit is running like a champ.
I was very pleased with the technician and the professional way of his knowledge to explain what he found after he serviced our heater unit. Great Job Orin!!!
The guy showed up before the time they were supposed to, which was awesome! They were professional and got our heat back on! Thank you so much GTS! We have been using them for 15 years or longer and will always continue to do so!!
Very professional meeting. All of our questions were answered. From the day we signed the contract the unit was shipped and installed within two days. Very clear instructions and guidance on operating the system were given to us. We have follow up texts checking on how everything was operating and if we were happy with everything. I highly recommend this company.
I will never use another heating & air company. They are trustworthy and the employees are extra friendly. The service they provide is beyond what is expected! I love the fact that they are prompt and keep me cool in the summer & warm in the winter!!!
Mize Heating & Air exhibits great service and work ethic! Their staff is the friendliest around! If you’re looking for for heating and air service, call Mize Heating & Air! You’ll be glad you did!
By far the best heating and air company out there! Easy to contact, fast response and superb workmanship! Staff is very friendly and professional!
They were very thorough and detailed in the inspections. They were very kind and honest about the work they were doing.
Tyler Briggs stopped in today to do our annual GTS check-up. He was knowledgeable and extremely courteous. When he found a small issue that needed additional attention, he stayed to fix the problem, explaining what he was doing along the way. We really appreciate the service GTS offers and the work that they do! Thank you, Tyler.
Mize Heating and Air is an exceptional company to work with. Philip Mize and numerous technicians have worked on our units and recently replaced one. We have always been impressed with their service and professionalism. Would highly recommend them to anyone looking for a heating and air company.
Had our semi-annual inspection today. Technician (Gene) arrived early which was nice. As always very friendly and very professional. Performed a very thorough inspection and even found a component that was beginning to go bad and recommended we replace it. As a Christmas present he called and found out it was all covered under warranty. love doing business with GTS.
Tyler Briggs came out today for the semiannual service & inspection. He arrived early (appreciated that), introduced himself, & got right to work. He discovered one issue, explained the problem thoroughly, told me what he needed to do to correct it, & did so. He even had the part on his truck, so he was able to perform the work quickly. He was very professional, both in his work & behavior. I appreciate the great care & attention provided by GTS.
Great customer service! Thanks Tyler.
Aaron was my tech. Seemed very knowledgeable. They always take care of my head issues. Great company.
Just had our semi-annual checkup with Tyler Briggs of GTS. Our thermostat had gone wacky after a recent power issue, and Tyler reset everything back to where we like it. He was very patient with us old folks, thorough & efficient.
Always on time. Friendly service personnel.
Mize always does an excellent job for us! The office staff and technicians are courteous, professional, and knowledgeable.
This morning was our annual maintenance service agreement inspection. They were scheduled between 8-8:30, showed up on time. The technicians name was Tyler, he was very nice and courteous. He did a thorough inspection. GTS is a pleasure to do business with, I highly recommend them!!!! Great job!!
Josh and his crew were great!
Just received a new hvac system. Very pleased with the service .
They resolved my issue the same day and did not have to order a part like the first company said had to be done after the first part they ordered did not fix it...
GTS team was competent, thorough and personable.
From the owner to the installers this company is top notch. Phillip, Kim, Brad and his crew were awesome. Installation was smooth and they even cleaned up after finishing....could not be happier!!
Excellent service. On time and helpful.
Mize employees have always been very polite and professional. Very happy with this company.
My husband, David and I are so pleased with the work that Mize Heating and Air did at our church. They were extremely professional, timely, honest, and friendly. We appreciate their expertise and would definitely use them again!
Wow, what a professional company from start to finish! The tech Josh was very helpful and they did a great job
These guys went above and beyond to find us an affordable unit. Our house has a difficult floor plan but they never hesitated to take the job on and they did a wonderful job with the install. I couldn’t be more pleased with the professionalism and integrity these guys showed. I would highly recommend Mize to anyone who wants quality work at an affordable price. We couldn’t be happier with our experience with them from start to finish! It was a rainy muddy mess when they were doing our install and they even took precautions to keep the mud out and they cleaned up every mess they made! Way to go Mize!!
I have used Mize a number of times for repairs and new equipment installation. The entire staff is friendly and they really know their business. Completely professional and they go above and beyond to do things right. They really take care of the customer. The best I have ever used.
We have used GTS for the last 2 years. Gene, the service tech came this morning for our maintenance check. He was prompt, thorough, and very knowledgeable. In fact this morning I just recommended GTS to a friend. Thank you for the GOOD service.
Matt, our service tech, is extremely knowledgeable, through and professional!
We have used GTS since we built our house in 2012. We have a geothermal heat/air system and we have them do a preventive maintenance service it on it every spring and fall. They are professional, prompt, and thorough at every visit and have always provided excellent service. We have also had a couple problems with the pumps and they quickly isolated and corrected the problems including dealing with a manufacturers defect on one of the pumps to ensure that it was replaced for free.They always call in advance to schedule our preventive maintenance appointment and they arrive on time, every time. Gene is the technician that usually comes. He is respectful of our home, he explains the work that he does along the way, and is super nice to deal with. He even likes that our dogs follow him around in hopes that they get to help! We are very happy with their service and will gladly recommend them to anyone.
When you need help, it's comforting to know that GTS will respond quickly. They arrive when they say the will arrive, and we have great confidence that our problem will be resolved quickly. Gene is our regular technician, and he's great.Yesterday, our AC wasn't cooling. I called GTS at 7:30AM, and by 2:00PM, Gene was at the house and had diagnosed the problem. GTS sent another technician all the way from their shop to our house with a replacement part. By 6:00PM, we were back in business. GREAT Customer Service!
Matt was informative and quite knowledgeable. I appreciate his patience in answering my questions. He did a nice job.
Had to call them after hours with a non working ac unit. The tech arrived quickly and was very efficient in figuring out the problem. Always professionals. Love this company, can’t go wrong hiring them to take care of your heating and cooling needs
Could not have ask for better service when Mize Heating and Air installed our new Trane system.
Great Service and Support on my Geothermal system. Highly recommended
After our HVAC unit went out, we contacted Mize because a number of our friends/coworkers had so suggested. We had a quote quickly... they didn't try to sell us the largest or most expensive unit but recommended units that would meet our needs. They brought a window unit to get us by until the new unit could be installed. The installers were prompt, respectful, professional & friendly. They kept me in the loop as the day progressed & did a fantastic job with the install. I wouldn't suggest wasting time with any other company... Let Mize make your home comfortable again.
What a professional, and knowledgeable crew. Everyone from sales, installation, and customer service are very courteous , knowledgeable, and professional. I would highly recommend Mize Heating and Air. Thank you all for such a great experience.
GTS and their technicians always do a great job keeping the heat and air at my home serviced so that it is always comfortable. Always prompt and courteous service!
Aaron arrived promptly on a Sunday and provided wonderful service!!!
Brad and Patrick were Fast, Courteous, HelpfulWe Recommend Mize For your Heating and Cooling.
I purchased my home second hand with the geo already there..didn't know a thing about it...all I know is it works great, saves me tons of money and if I ever have the smallest problem, they are there asap, even if its 10 at night...love my system, but love my service even more..Alan George. Benton Arkansas
Excellent experience with GTS. Corey was personable and on point. Highly recommend.
Great workmanship from the crew! They worked quick and were very professional! We appreciate all the hard work!! They left my house clean, too!
Every time I have interacted with Mize, everyone has been very nice. Friendly, polite, and professional. The only thing that could make them better is if they provided the parts and labor for free 😉
Very profession and customer oriented company! Always quick to respond and help! High quality work and wonderful people.
Charles and Troy were very professional, informative, family oriented, etc. I highly recommend them to anyone.
Araon came out and checked our system on the AC. Great customer service, professional and courteous. I highly recommend them.
Michael Montgomery gave excellent and very efficient service. He is definitely an asset to mize heat and Air
GTS is the only company I trust to do a quality job. From the diagnosis to the maintenance, GTS, is efficient and competitively priced. GTS is well worth the money.
These guys are the best! Called at 830am, and they were able to send someone out by 10am!Professional, polite, informative and helpful! Thank you Corey for taking care of our a/c today!
I have had issues with my old unit for some time. I called Mize Heat & Air around lunch on Monday and they had a guy within an hour get us comfortable for the night. By Tuesday afternoon they had the new unit installed. By Tuesday night I was wrapped up with blankets. The installers also get a 5⭐️ rating.
The best & most professional team there is!
GTS came out same day in about 45 min,Matt came out and fixed our problem right away, I will definitely be using them from now on
My landscape contractor hit my Geothermal line. I called in and the Geo Team at the house in one hour. Very Knowledgeable Technicians, WITH ALL THE TOOLS AND SUPPLIES to make the repairs and recharge the system.These Technicians are well trained, and have all the specialty equipment for the job. Very courteous and very knowledgeable. They come prepared and get the job done.This is NOT a one man in a pickup truck company.Absolutely Real Professionals from the top down. When they leave everything is checked out and working, and the work site is clean.No one better.
Quick response time, friendly service, no nonsense.
I called to report that something was wrong with our home AC unit. Shannon took the call. She was very pleasant and concerned. I knew I was in good hands. The next morning a very courteous service technician, Orrin, was on at the house and diagnosed the problem. The next day the necessary part had been located and Orrin was back to install it. We are much cooler now thanks to the great service from GTS. Could not have been more pleased with the service or the cost.
I found GTS’s service very professional and quick to find my problem. I look forward to working with them in the future.
GTS Heat & Air Great service!
Best experience ever! GTS sent out a technician very quickly to service our AC today. Aaron was super! (kind, courteous and quick!) He came to our rescue and addressed the problem. Thanks, Aaron and thanks, GTS!
Excellent service. Tyler explained what we needed & why, and explained the work he completed.
The GTS maintenance program gives us peace of mind knowing that our 13 year old unit is being serviced regularly by their professional staff. Today we called because our thermostat was malfunctioning and they had a tech here within the hour. He had a thermostat with him and installed it quickly and professionally.
I have been a customer of GTS heat and air for about 13 years, wouldn't want anyone else to service my air conditioner, if you're looking for a very polite and courteous technician ask for Tyler Briggs!
GTS provides prompt expert services. We use their prevention maintenance program. Last summer they came out immediately for an urgent issue and we were very pleased with their work. Recently Jeremy did our semi-annual inspection; he was very professional and helpful. I highly recommend GTS.
Fast service! Great service! Thanks Aaron! Great job, fixed the problem when others could not, due to excellent troubleshooting skills!
GTS (Jeremy) was professional, polite, prompt and thorough with our service. The problem with our unit was found and repaired in no time. Thank you.
GTS installed my heat pumps so I called them for annual service. Gene was my technician and was very knowledgeable and friendly. He made the necessary adjustments and the system works great. Highly recommend GTS.
Customer satisfaction is a priority whether it’s installation of new equipment or service after the sale. Knowledgeable and professional employees who answer questions and encourage feedback from the customer. Every concern that I’ve had has been addressed. Highly recommend this company.
So thrilled we joined the Mize team!! Excellent and professional service!! Anyone who needs service or new unit, we highly recommend the Mize team!! Ty Michael and Charles, great people!!
Had excellent and appropriate service attitude. Arrived on time and was very efficient and detailed as to what the problem was. Rates are reasonable and had job completed in short time. This job was done at Bruce Pierce at 620 Cozy Acres Rd Mt Pine Ar 71956
Good service by good people
Honest and Trustworthy!
Great to work with, they arrived in a timely manner and did the job for a fair price.
The Crews are very nice and professional, the work looks great.
Great people great service
Very knowledgeable and professional. Technicians are very courteous Great company with great employees. I would highly recommend Mize Heating and Air
I highly recommend Mize Heating and Air, Inc. We gave them a call when we had a problem and they fixed our problem that same day! Super friendly and professional services!!!
Great company for HVAC installation and service. Highly recommended! Be wise, call Mize.
Such a solid, honest and respectful team! Being honest anywhere goes a long ways but more so when it comes to financial decisions and letting someone in and around your home! GreatJob guys!
Great service! Very pleased!
Whoooo Hooooo Brad is AWESOME!!!!!
Great people Great Serivce Great price!!
Great company. You can tell they really care about you and making sure you have the service you need.
Absolutely, without a doubt, GTS has the best Heat and Air crew in Arkansas. Don't settle for less when it comes to quality, consistency, and dependability- This company is your best bet for your heat and air needs.
This is a wonderful company to do business with. Professional customer service, very fast service when needed and people that know what they are doing!! Best of the best... I highly recommend them!
This is an awesome company ran by a Christian man with Christian values. They have professional and dedicated employees that will service you unit. I have a trane unit and love it!! Phillip Mize and his team are great.
Mize heating and air prides themselves on customer service. I often feel like good customer service is out the window but not here! I was only shown kind professionalism from start to finish when working with this company. I highly recommend Mize heating and air.
Mize heating and air did a wonderful job installing my new Trane unit for usin our new home.
Same day service on my business's AC unit! Serviceman was very courteous and efficient, and the price was right. Thanks GTS!
Matt was very timely and very courteous good job Matt
We recently needed to replace our heat pump for our house and one of the companies we requested an estimate was Mize. They are totally professional in everything they do. They are a very organized and straight forward group of people that gave us 3 estimates and answered all of our questions. We ultimately decided to go with Mize because of their great financing options, Trane products, courtesy and professionalism. I personally appreciated that they reference a biblical work ethic as well...it may not make my heat pump work better, but I believe it does say something about their ethics and honesty. The install went exactly as estimated and they cleaned everything up after the work was complete. That's been a month or so ago and we couldn't be happier with Mize!
Great Service Great Service Rep
Wonderful service & repair! Matt did an excellent job.~ Laurie Arnold
Love working with GTS! Everyone is gracious, caring and does a great job! We have never regretted having GTS install or work on our unit!
I felt that Matt was very thorough in the fall inspection. He checked the unit carefully and replaced the filter. He was also very professional.
Fixed us up in no time did a great job. Technician Matt was very informative,fast and professional.
11pm arrived at our vacation home 89degrees inside. Repair man here within 30 min. Excellent service!
Fast and thorough service! Great job.
Very fast and efficient. Extremely couteous and professional. Would recommend to anyone.
I depend on GTS for all my heating and cooling needs in a large, historic commercial building. They are honest, easy to work, and do a great job. Thanks Joe, Aaron, Jeremy, Jeremy, Shannon, and the rest of the crew.
Emergency service was here quick. Fix my unit. I am happy now!
It was a hot Friday afternoon when a part failed on my system. It was near 5pm when I called the number I had stored in my phone and there was no message so I did not leave a voicemail. I thought we would have to stay with family or get a hotel room for the weekend. About 5:15pm Mr. Mize called me back. He said he was on his way home, but would turn around and come fix my problem. He did! My system was back up and running within the hour! He said "I would not be able to sleep tonight knowing one of my customers was in need". THANK YOU Mr. MIZE. 5 Stars!!!!!!
Great Friendly Service with quality products!
Very satisfied with Mize H&A! All employees are professional and courteous! We have used them twice now and have not been disappointed!
They came today and serviced 5 of my units at my business in Cabot. If you own a business and don't get your heat and a/c units serviced regularly you should. You change the oil in your car don't you?
Absolutely amazing service! Came out on a Sunday and fixed us up fast. Very knowledgeable and explained everything so we could easily understand our options and make informed decisions. Five stars is not enough!
Great company! The guys are very professional and courteous! Thanks for a job well done!
The crew went above and beyond to take care of installing our new unit. Explaining how it operates, very professional. Very respectful of our home and property. Trustworthy group !!! Highly recommend them to anyone!!