Paschal + Kellie

Great job! Josh was prompt, thorough, and conscientious. Will definitely use again.

I live in Missouri. Paschal put in an amazing system for heating and cooling here at my home. No guess wor, no maybes, no half answers and no BS! I was kept up to date at each and every stage. I read those reviews and they were absolutely spot on. I won't go any place else for my heating, cooling, plumbing or electrical needs! Thank you all at Paschal!

Good job Zachary!

Just wanted to say how well Kevin did sevicing my A/C unit last week. He is very professional and let me know about a couple of issues without being pushy. Thanks Kevin!!

Very professional & knowledgeable

Very knowledgeable folks would not use anyone else thanks 👍 a job well done

Excellent service have used them for several years.

Very professional, showed up when they said, and did a great job, would have them again.

I have been dealing with Paschal heat and air for the last almost 2 years when they installed my new HVAC unit and ductwork under my house. They are always very professional and friendly anytime I deal with them. They always are extremely helpful and I would recommend them to anyone.

Great service! Adrian was friendly, professional, and did an excellent job explaining any issues. Highly recommend.

Completed Simi annual maintenance on air handler and heat pump.Well pleased with tech support.

Always very professional, on time, and thorough.

We will request Dillon on any future maintenance and work on our equipment. He is so accommodating but is also efficient. He’s top notch in every way.

Good service at time promised. Your serviceman is a good one. Keep him.

We are happy with our recent HVAC repair experience with Paschal Air. We received good customer service, and our Technician was very efficient and knowledgeable. Thank you.

Great service. I use Paschal for all my home needs..... HVAC, Plumbing, Generac, etc.

these two fellows are excellent..would gladly recommend both of them

10/12/24We get maintenance on our furnace and a/c. They are professional and respectful. They just installed equipment to notify us of if condensation is happening and whether to change the air filter. Very nice to have another layer of protection.1-First we needed a professional to come out as soon as possible, which ended in up being the next day. Wow!We had Paschal come to perform the semi annual maintenance. We were not sure if there was an issue but we noticed that sometimes the A/ C would stop working and needed to be turned off and back on to reset it. The professional found the cause and replaced the part immediately. The house cools off faster and now runs more efficiently.In 7/22We also took out their Plus Maintenance Plan. It’s already saved us money If you maintain your Heating and Air Conditioning, like us, due to the age of our equipment, This is only a few dollars more with perksThank you for a job well done and professional2-we had to call them again about a different issue, The fan was not working. Bryce fixed 2 issues, we didn’t know 2 things failed. He’s bright, professional and very courteous. He also knew what he was doing. Thank you BryceOn 9/6/23 our 22 yr old water heater started leaking. We called them up and they came within a day. We decided to replace the water heater with a bigger 50 gallon one. They removed and replaced it all the same day. It was an unexpected expense but they even had financing available to us. This really helped us out. We have maintenance plan on our water heater also. It’s so nice to know they do stand behind their work.On 8/9/24 we had an issue with our recent purchase of a thermostat. It was revving our furnace up every time it reached the temperature set on the thermostat. The professional showed up and diagnosed the problem and was able to fix the issue. Our thermostat was replaced under warranty and the furnace runs properly now. The tech stuff on the furnace is beyond me but we do trust them and have only been pleased with all the work they have done for us and them standing behind their merchandise and work. Thanks again.

Very knowledgeable, courteous and friendly. Jarod explained options and very knowledgeable about system.

Mr Campbell was courteous and professional and had the customer his highest priorityThank youDan Moon

Aaron did an excellent job checking my system and found some code problems that I really appreciate.

I appreciate Jose professional and coup. Very satisfied with his job

Their number is permanently in my phone. Technician was in and out in no time with problem fixed.

Same day service!

Great service & very noligible.

Quick acheduling; good communication; knowledgeable serviceman

Kevin was cordial, polite and professional during his service visit this AM. We appreciate the thoroughness of Pashcal techs, during their service calls, and we appreciate their suggestions of things we/they need to keep an eye.

Excellent services, efficient and great technicians. Arrived on time and did the work to perfection. Never leave a mess of any kind!

Called Paschal at 8 o’clock in the morning with a drain problem, there tech was here by 9:30. When Richard arrived, he was courteous professional knew what he was doing. Got in and got the job done. Next time I have a problem, I will call Pascal and I will ask for Richard personally.

Great customer service. Same day service completed. Very satisfied.

Parker did an excellent job inspecting and servicing my heater on 10/8/24. I would recommend Parker and Paschal to anyone.

My electrician Garret was very knowledgeable and courteous. I highly recommend this company.

Technicians were great. They checked everything, explained all and answered all my questions. And fully explained my options.

Tony arrived way ahead of time and called first. We really appreciated him. He explained everything and fixed both issues quickly. Great experience if there can be one with plumbing problems. Thank you. You have a new customer

Shane Carry came to inspect our furnace, and he did a thorough inspection of everything we have that uses propane. Shane was friendly, very competent, and gave us exceptional service!

I have been very pleased with their service their text you know the guys service calls and everything. Thank you.

Nicholas Ladd is an awesome technician! We hope he continues to maintain our equipment. Five star review

The guys that came were great!

The technician, Dan, did a great job of explaining the work. Efficiently completed the tune up quickly and Installed the filters that I provided.

Caleb was polite, courteous, friendly, and seemed to be thorough.

Paschal was here today replacing the HVAC and Hot Water Heater. My comfort advisor, Sean was great. Very thorough and provided several options to meet the needs of my home and preferences. The HVAC installers, Jackie and Gage were great guys. Friendly, professional and worked efficiently. The Hot Water Heater installer, Armando was informative and caught an existing problem and fixed it. He was careful to make sure I didn’t mind when he turned off the water. Overall, I am really happy with the job they did.

Technician arrive at the scheduled time. Technician was very personable, thoroughly explained what maintenance he was going to perform. Examined and serviced all components of my heat pump system.Technician made sure I understood how the system should work, and what I should be doing to insure proper operation of the hvac system. Excellent service, Trevor did an outstanding job. I will always use Paschal for my HVAC system needs.

Paschal is always on time and quick to help out if you are in a jam. Have been a happy customer for 6 years

Techs and sales are always professionals

Just had a fabulous service from Paschal. Brian was patient, listened to my concerns, and looked into every concern i was having and helped me solve through education, resources, and or identifying the issue and fixing it. Im greatly appreciative of the time and intention he took helping us get our air back up and running as it should. Thank you Paschal and Brian, it is welcomed service in a day and age where caring intentional, subject matter expert service is hard to find.Welp, I guess google only allows you to review once, so here is my update on 10/9/2024, Jesse the technician came out and was extremely patient and clear with his explanations. Ive never left a situation where a person told me my only real options are to now spend 1000s of dollars on a whole new HVAC system and somehow also left me having a more positive day than it started because of his kindness and professionalism in his job. So thankful and continue to be so impressed with the quality of talent and human integrity that Paschal hires and prioritizes to service my home. Every encounter is seamless and solution oriented.

They helped us get a good system installed in our time of need, in addition to making improvements in the ducting that had been a problem since before we bought the house.Every single time a salesperson, technician (twp follow up commissioning checks) or the installers have been to the house, they have been courteous, respectful and on time. I'm trying to find a fault but they've made it hard to do so.They replaced our full furnace and air conditioning. We've been happy with it thus far. This review is a year after the initial installation.

Caleb was very professional and polite.

Great customer service. Paschal employees always have a great attitude and conduct themselves professionally.

Tony is a great guy. Very knowledgeable. Answered all my question. Clean up very thing. Great job.

Zach diagnosed the problem quickly, was able to fix the ac. Thank you so much!

Alex came same day, for a 2nd repair at a different location. Found my leak in about an hour. The fixed my leaky in and out in 2 hours, great job. Very professional, will keep using them. All 3 visits have been really good and the owner worked w me on a couple small questions.

Great service - explained everything in a language that I could understand! Nice Technician

Tony was the technician who came today. He was right on time, explained the process and went to work immediately. He was very professional and seemed knowledgeable. Explained and answered all my questions. I would recommend him to others who are in need of a thorough and complete assessment of their plumbing needs.

Very pleasant and knowledgeable serviceman. Would hire him again when needed

Zach is awesome! He talked with me about the products and services he recommended and informed me of ways to keep my AC and furnace cleaner that were specific to my home, which I’ve never had a technician tell me during a routine maintenance visit. Zach is wonderful! Thank you, Zach!

Paschal Air, Plumbing & Electric has come through AGAIN, with flying colors. Our concern was in cost estimates from other plumbers. Once Corbin from Paschal arrived we were assured this was the team to contract. From inspection to repair and replacement Corbin kept us informed verbally and by photos of what was recommended. Looking for a plumber, Paschal was at our service with right team, parts, and cost.

Very nice and polite young man. Very pleased with his service. Maggie & Jerry Pelzl.

Pablo and Nykel were efficient and had great customer service. I appreciate the time Pablo spent ensuring I was able to get the best price for the service provided.

Always friendly, provide great service and excellent work.

Tec. Was great everything’s fine

Jackson and his assistant were prompt and efficient and my new hot water was installed in a matter of hours. Professional communication combined with excellent customer service.

Awesome people to have work on your plumbing needs! Tony and Armando are awesome!

Same great service as always!!

(Bi yearly air conditioning & heating unit check-up.). Very courteous and professional personnel. Dillion & Logan were very good, explained everything well. We’re respectful of my property, indoors and outdoors! Did a great job!

The guys were very polite, professional and explained everything they did, even to my 21/2 year old grandson who wanted to know “what’s that? “ I have used Paschal for both HVAC and electrical work and would recommend them to anyone!

Great customer service! On time and professional.

Communication leading up to the appointment was clear and concise. tech was polite, courteous, knowledgeable and efficient.

Great service as always. Michael was very professional and polite.

service was great tec guy fixed unit promptly. Defently would use them again.

Great customer service 👏

Pascual has always had well trained and courteous worker. They are also knowledgeable and willing to answer questions. Service is fast and communications with us as customers has been outstanding.

Very professional and knowledgeable answered all my questions was also very polite and nice

Zayn was great. A hard worker who got every thing taken care of despite the late hour and having to go back and forth in the dark. I didn't chose responsiveness because I was given a 7 hour window. Four hours are normal. And he arrived at 6;00 pm. They did give me the option to reschedule.....I chose not to.

Guy did us a great InstalationGive him a 5 star ratingThanks Paschal Air.plumbing.

Seth was polite and courteous. All of the Paschal employees who have been to our house are very professional.

Awesome job, knowledgeable and professional

We are very pleased with the service we received from Colton and your company! Great job Colton!!!!

Issac is a great technician...& did a great job of explaining everything to us.

Pablo with Paschel was fantastic. He replaced our water heater and cleaned up his mess. He was very knowledgeable and professional.

Paschals always provides a thorough inspection and only presents real problems along with options for consideration. They have now serviced two properties with 5 HVAC units and have only replaced one. That did a few essential repairs in one other. Not like the other guys who seemed to make up stuff to try to charge me for. I have a high level of trust for Paschals.

Garrett was extremely friendly and professional. I was amazed at how quickly Paschal responded to my request for service

Very professional, knowledgeable and fixed the problem! I wouldn’t use any other company.

Just installed today, we will see. Great experience with all at Paschal. Looking forward to working with them going forward.

Extremely happy with Paschal tech today. Very professional and friendly. Would highly recommend this company in the future!!

Very pleased with the technician Colton. Very professional and knowledgeable.

Zac serviced our system in Tuttle, OK. He was on time and very pleasant. His inspection was very thorough and he clearly described his findings and recommendations. I would high recommend Zac and Paschal!

Our technician was very professional and answered all of our questions.

Tommy is a tech that I have been dealing with since AI had my AC unit installed. He is always friendly, professional, and knowledgeable when he comes to do our service and maintenance. I would definitely ask for Tommy if you need qc work done.

Semi annual heating and A/C check up. Filter changed and system ok 👌 great company to do business with. 👍

Michael Garrett was extremely professional and did excellent work. Quick to arrive and everything he was going to do. I would definitely recommend Paschal and Michael for a electrician.

Outstanding service, honest and professional

He was very professional.

10.2.2024 I used ti's company again for routine HVAC maintenance and again received great service. Marquis did an amazing job and the best attribute is that he took extensive time answering my 100 questions. He was patient, friendly, and knowledgeable. I am a hard customer as I expect THE BEST and they have yet to fail my expectations.9/2024 Brian did some plumbing repair that I was devasted about. It involved cutting into my drywall for pipe repair. He could see my angst and disappointment in the news. He was scheduled 2 days later for the repair and did a wonderful job. I was ill on the day of the repair and vomiting at my desk and he took the time and compassion to ask if he could help me with that situation. Talk about customer service!March/April 2024 James installed my new dishwasher and he did a fantastic job! He walked us through every step in the process. He cleaned up all the packing materials and trash. This is my 4th service with Paschal and they have all been great!

My technician was absolutely the best! He answered all of my questions about the Halo, annual maintenance plans, and duct cleaning. Because of him I decided to purchase the Halo.

Jesse did a great job! Ready for winter!

Really knowledgable and professional!

Thank your Technician, Jose for excellent job on heat/air maintenance. He explained all in clear detail.

The Technicians are always on time and are polite, knowledgeable. Would highly recommend them for your heating & cooling maintenance or problems.

Zane was very helpful and professional. Enjoyed having him in my home!

Very good service of HVAC system. Shilo is very personable and explains everything that is being done at the time of service.

We are very happy with our experience with Pascal, and Caleb our technicians was great. He was able to ensure that our gas furnace was in good working order and ready for that cold weather ahead. We will continue to trust Pascal with all our HVAC needs.

Isaac is very professional and helpful.

Technician did an outstanding job!!! Thank you for your hard work!!

Great service. Very nice technician.

The plumber was very helpful and gave me the information I needed.

Tony was professional, friendly and incredibly knowledgeable and thorough. Explained everything in detail to me about the issues we were having with our drains. He checked everything over and answered all my questions. Thank you so much!!

Prompt, friendly, professional service.

Isaac was professional, thorough, and he was personable. He explained membership well, but the estimated were ridiculously too high and not needed for a furnace/AC unit that is just under 3 years old. I was pleased with him, but not pleased with Paschal'"sales push'. I had an annual membership paid in full, but now with the takeover of Patriot, they charge monthly, and won't accept an annual payment. Kudos to Isaac, but not Paschal!

Thank you Colton for outstanding service today. You were very helpful in educating me on some things today. Pascal is now my go to for not only my heat and ac but my electrical and plumbing. Again Thank you.

Always quick and efficient. Love that they call you before they’re coming. Very professional.

After moving into a new home in Hot Springs, I needed a variety of fixtures and outlets installed. Garrett, my technician, inspected my task list, provided a quote within my budget and completed all tasks professionally over two days with assistance from Michael. He was pleasant, left my home in great shape, and even disposed of the old fixtures. Great service. I plan to use Paschal for my next project, a range hood replacement.

Another job well done from the Paschall team!

Pablo did awesome and quick work! Very respectful. Would recommend!

Caleb got it done.

The young man who did our heating and cooling units inspection today was Seth. He is a very polite young man, and did a great job inspecting our units. We would welcome him back again to Service or do repairs anytime, as required.

A technician came out the same day I called and fixed the problem. I would definitely reccomend paschal!

Pablo and Andrew did a great job replacing my pipes

Pablo and Andrew did a great job replacing my pipes!

Always professional and on time. They have a great program and i appreciate the recommendations they make.

Caleb was friendly and professional.

Kevin and Joseph were the representatives today. Outstanding service! Very helpful and took time to explain their services today and possibilities of future needs. Highly recommend.

Always very polite service people. On time and very thorough. Explained services completed today. Kevin and Joseph were the representatives today. Outstanding help!

Joseph Gouvion…Excellent service, professional and personable, you have a tremendous asset representing Larson’s. Annual service review and additional support.

Once again our experience with Paschal Air and Plumbing was great. Very professional and explained every detail of the jobs they were performing.

Great service and employees outstanding service

Absolutely amazing!

Service was over the top. Professional and friendly. Informed me every step. Even put up with our nosy dog. I have recommended them to neighbors who have used them also. I will never have to search for another company. They do more than just plumbing. It's worth your time to check them out.

Friendly, professional, great work

Outstanding service from John and Matt at Paschal Air, Plumbing and Electric. My go to from this day on!

Everyone that came out was very knowledgeable & helpful. And we appreciate the hard work of the technicians that gave us our beautiful new air conditioner!

Dawson Fultz provided excellent service and answered all of my questions throughly!!!!

Francisco was very polite and personable. He explained all that he found as well as what benefits there were to a contract.

Michael Garrett Isbell for electric and Bradley Potts for plumbing. Both were fast efficient and knew their stuff. It's nice to have a company that I can depend on.

Furnace check

Amazing service . The guy that came out and unclogged my sink . He was very friendly and helpful . Also he answered all my questions.

I had them install 2 systems 2 years ago ..they have been VERY professional. My tech today was Don and he did a great job and took his time checking the units but also answered my questions.

They responded very quickly to our call. The technician took the time to answer all our questions and was friendly, upfront with information and knowledgeable. I highly recommend them.

Great service from Tanner today! He was very professional and took time to explain everything to me in detail so that I fully understood the issues!

Jackson was very nice and knowledgeable. I was glad to get my drain unclogged! When I need services again I hope he is available, he is very thorough and I am appreciative of his service.

Jacob was awesome! Explained everything thoroughly and was a big help! Thank you!

We worked with Dillan B. who arrived at our home early and ready to give us a fair quote on a new HVAC system through Paschal. He remained professional, kind, and courteous the entire appointment. He explained everything as he walked through our home and when we sat down to discuss our options. We had many concerns regarding the current unit in our home and he addressed them all. We have been burned in the past by many HVAC companies and we were weary what this process would look like. The appointment went better than expected and we want to thank Dillan for his exceptional service and being patient with us all while tending to our son in between.

Casey C. was very professional, working under duress (I couldn’t remember my access code to my thermostat), but was able to explain to things that I needed to do. Since it all made sense to me, I will be having someone to come back and make those changes!

Corbin was excellent, professional arrived neat and clean and did a fantastic job taking care of our toilet/sink issues I would use him again anytime, he was punctual and professional

Great personal experiance. Very professional.

Shilo was very informative about my system and how to maintain it. All of the Larson employees I have encountered have been very valuable assets of this company. Thank you to you all.

We are very happy with the service we received from your technician, Rick. We called Paschal at 9:15 this morning with no hot water and by 4:00 this afternoon we had a new hot water heater installed!

Tony was polite and efficient. Communicated Everything up front. Great service

Service guy was very nice and helpful. Explaining everything that needed done. I knew my water heater was 14vyears old and it was making terrible cracking noises, but I didn't know it was leaking, so I went ahead and got one, he installed it, he had to go get some parts, but I am glad he dud, to do it right and not just use the things.The only thing that disappointed me was he was not able to fix my outside faucets , that is what I had called about. He was given the wrong parts for them. But he said they will call me tomorrow and come and do them.I hope they do.

Excellent service!

Bobby was great, very upfront and honest on our plumbing needs. I have used Paschal several times now and have not been disappointed by their service, very prompt and communicative. Thanks!

The technician was very friendly and knowledgeable. He wasn’t too pushy with offering estimated repairs.

Pablo and Andrew did an amazing job. I need them to get 10 Stars and a pay raise. The conditions weren’t favorable because of the rain and snow the ground was saturated and muddy. They stuck it out and got the job done. Thank you for doing a great job! We think you’re awesome!I’m adding to this because can’t put a new review.Pablo and Andrew still get our 10 ⭐️ review. This is the 2nd big job they’ve done for Open Arms! Thank you Paschal for having these 2 on your plumbing team.

Caleb was very professional and courteous, arrived on time, diagnosed the problem and fixed the problem and quoted price was lower.

Garrett was so knowledgeable and so very polite. He was right on time and took care of everything we needed.

Always on time. Very polite, professional and knowledgeable.

It was very nice very good at his work

I recently had a great experience with Paschal Plumbing when they help fix a leaky outside faucet I had. Sterling, the plumber, was not only nice and respectful but also took the time to explain all my options before starting the work. He was quick yet maintained a high level of professionalism throughout the process. I highly recommend Paschal Plumbing for their excellent service!

We have had very professional and good service. They have serviced our units since we bought this house in 2015.

Prompt service, Logan the technician was very kind and respectful and explained everything he did. I would recommend them to anyone who needs ac service

Had our system installed by Patriot (Now Pascal) and have always been impressed by their service. Just had our scheduled maintenance done by Colton and told him that we had a problem with the cool air not reaching one room. He did his regular maintenance and fixed the airflow problem. Great Job Again!!!

Service is excellent

My electrician arrived on time, was professional and knowledgeable. He identified and fixed our wiring problem for an affordable price. We will definitely use Paschal again for our electrical, plumbing and HVAC.

Yes another five star review. Ist was when my ac unit started giving me some challenges and then today the water heater decided it was time to challenge me again. Once again Paschal came through with the solution and got us back on track. Thank you Pablo Lopez for not only providing me with a special to help with pricing but also for your professionalism and same day service once again. This is my go to for our appliance needs. Thank you 😊

Make sure to ask for Tommy! He has been a life saver multiple times! He is nice and very knowledgeable! Def recommend him and his work!

We love our local guys that come out and not only do great work, they also love on my dogs who are always happy to see them. Tanner is the best, he is always friendly, fast, courteous and explains exactly what he is doing and why. We really appreciate the work they do

Servicemen were very respectful. Workman ship was very clean and organized. 😊

Pablo did an excellent job.

Was having a problem with my central air thermostat that was causing my air conditioner not to come on and with this hot weather I needed it fixed asap. I went on line and came across Paschal air I called, the person who answered was very friendly and understanding and scheduled a technician to come out the same day. Technician arrived was friendly professional and knowledgeable and was able to fix the problem with in the hour. Price was reasonable. I even signed up for their maintenance program. I would highly recommend Paschal Air, Plumbing & Electric.

Richard was very thorough and meticulous. We appreciated his work on our sink and tub. Very good at what he does.Joseph did a great job on checking our AC/Heating system. Installed the smart devices.Looking forward to working with this company in the future.

The most professional, informative and expert technician I have ever met. I will call every time going forward. Incredible service with a great personality is a lost art but it was so refreshing to see again.

Nick and Caleb did amazing work. Very professional and thorough with their explanations. Great work and highly recommended

Joe was very helpful and got our AC fixed same day

Technician arrived on time and did a great job. He was very careful and kept me updated on the progress. Very nice person and job was completed in a very timely manner.

The tech was wonderful service was wonderful they act like they no what they are doing

I had a trouble getting my air to come on, Joseph was there right away and also signed me up for a service plan and told me about an air purifier that goes into the unit that would help with my allergies. Wonderful experience

I had the most amazing visit with Jake at Paschal. It didn’t take me long to realize I would be a customer for life. Very professional, very personable, and very fair price. Please call them!

Wonderful

Plumbing review was a great idea and was very quick. I now know what and when I'll need to do repairs.

Quick and friendly service. Dusten was very professional and got us back up and running in a timely manner!

Would highly recommend using this company their representative Caleb came and gave me an amazing quote then they had to have someone else come back out and give me a more detailed write up on the repairs so we were able to get the financing we needed to get the new system and then their service technicians that came and installed went above and beyond for me and did an amazing job including an issue with my hot water heater that I didn’t even know was an issue no additional charge fantastic company, and amazing people

Daniel Queen was very professional. He explained everything very well. He did a great inspection.

Very nice & professional!

Garrett is a true and honest professional

Excellent job and very knowledgeable .

Jared B worked quickly and demonstrated patience explaining the situation to me in layman’s terms. Impressed with his professionalism & tact.

Colton did a great job. He was very thorough and explained everything very well.

Would absolutely recommend! Colton identified a problem during our routine tune-up and walked us through potential solutions. He took the time to answer all of our questions, even though it was late in the day. Will definitely request to work with him when future problems arise!

On time, hard working guys, great job. I trust them completely. Blessed!

Very thorough, polite and informative. We welcome Lucas back any time.

The service representative, Tanner, spent the time to answer all of my questions. He was respectful of my home while servicing the heater and air-conditioning units. He explained what problem was going on with my heater and able to go pick up the part and install it the same day. Virginia R.

Great service and great service people. Highly recommend.

Jackson was very knowledgeable and patient answering all of my questions. He did a great job with the repair service for my garbage disposal as well!

Upon initiating my service request on Tuesday, September 3rd, they had Pablo Lopez (licensed plumber) to my house by Thursday the 5th to look into things and see what was going on and today, Thursday the 12th it's fixed. Paschal sent Pablo and Nykel out to my house. They fixed the leak in my foundation and rerouted my water line to prevent future issues. Pablo is very knowledgeable, he answered all of my questions, and he ensured that I understood everything I was uncertain of! Call Pascal for all of your plumbing needs!

They done an awesome job!!

Jackson was very professional and I appreciated the "track your technician" feature. I plan to use Paschal again if I have any other plumbing needs.

Fast, efficient and professional!

Tommy(OKC, OK) did a thorough inspection of our system for our semiannual check. He was friendly, efficient, and welcomed any questions. Confident to use him as a tech.

Fast, knowledgeable and quality work! Definitely would recommend to anyone!

Very professional, answered all my questions.

Shiloh Smith came out to do our seasonal check up on our air and heating unit. He found there was a freon leak. He worked for over an hour trying to find the leak, to no avail. He called the office and had the leak search charges dropped. All we paid for was the freon itself. He has been to our house numerous times and is very personable and professional. A definite asset to the company.

Very pleased

Fast, kind, and informative without being pushy. Amazing job with the plumbing and knew exactly what to do.

Wonderful Service. Always so kind and courteous. ⭐️⭐️⭐️⭐️⭐️

Shiloh ( tech) was great. He was thorough, professional, respectful of the property, and friendly.Highly recommend.

Arrived on time, did a great job.

From meeting Mathew (for their easement) seeing how he checked things I never thought of, he was pleasant and never pushy. It was over the Christmas & New Year holiday. The unit came and they found a leak in the new unit, they could have fixed it & saved themselves time and money. But they did the right thing, they called for another unit, had the installers wait for over an hour for the new unit. After the installation they tested the unit on cooling, heating & the emergency heat strips. I am VERY pleased with Pascale's service, from the phone conversations, a everyone that came to my house. I highly recommend this company.

We were impressed with the pictures and explanation of all the different things that were checked for our biannual service. We have peace of mind because of the service Paschal provided. Thanks Dustin.

Fair price, excellent service and installation, and professional follow-up on my issue. They have won my business away from a competitor. This is a good company. I wish all home service and repair companies brought this level of integrity to their work.UPDATE: I hired this company for a major plumbing project. Corbin and Jackson brought excellence and professionalism to their work. I'm a multiple-repeats customer. In other words, I'm a repeat repeat repeat customer. These are trustworthy folks.

We are very happy with the sale and installation of our mini split system. The installation crew did an excellent job of showing me where it would go and explaining how to use it. Clean up afterwards was great, they treated our house with respect. I would definitely recommend Paschal.

Dakota arrived and introduced himself. I explained that our geothermal system wasn't cooling like it should. He went to his van to get his tools and went straight to work. He diagnosed the problem, repaired the faulty contactor, and checked out the unit to make sure it will be ready for cool weather. He was polite and explained the problem well. It feels great in our home again.

Professional polite explained things very well knowledgeable fixed my problem in a timely manner

Jackson Smith was prompt and on time. He did a great job, diagnosing the problem and addressed it quickly (tree roots). Thanks for your excellent service!

Yes the service with you guys was good and you sent the young man here to arrive just right on time and he fixed the problem for use thanks paschal Air & ELECTRIC . YOU GUYS ROCK 💪💪💪 JUST SIMPLY AWESOMESIGN MRS. KATHEY GILLIAM THE APARTMENT MANAGERAND BEHALF OF MOSBY SOLUTIONS

Very pleased with the Service that Jacksonprovided.He was on time,completed the work quickly,and he did a professional job.We will certainly call Paschal in the future. Thanksl

Great service very informative polite and professional thanks

Our installation team was fantastic!Sean & Juan are both professional & courteous. Very knowledgeable and really did not leave until "THEY", we're satisfied that everything was 100%..Just a GREAT company from start to finish.

Armondo was polite, experienced, that he shared. He expressed what he believed would be my best selection of the products that Paschal promoted. However your prices are extremely high & I will not be procuring your services.

Jared was very knowledgeable and friendly. Completed the job in a timely manner, did a great job of explaining everything. My air is running perfectly.

Corey was a informative nice person.

Aaron was great when he came over to fix our AC. He had our issues fixed quickly and was very kind. Paschal will definitely have our future business!

Those are five hard-earned stars for Nykle, the man who did the job today. He came early and stayed late pick-axing his way through big rocks and cement in order to do the job right. I know the job turned out to be a lot more difficult than anticipated, but he got it done AND stayed true to the company’s estimate. I highly recommend Paschal’s and will not hesitate to call on them again.

Great company

Courteous, friendly and took the time to make sure everything was right. Will definitely recommend them.

These guys…every single one that has serviced our electric, HVAC, and plumbing, have been wonderful, informative, knowledgeable and courteous.

Our last service was HVAC. COLTON BURNETT. He is courteous, kind, super knowledgeable, honest and above and beyond in soooo many ways. He is a superstar that gives Paschal the great reputation they deserve.

His supervisor, Lyle, is also a gem. He deserves Kudos too!

Colton knows his stuff and could explain in detail all the whys, ifs, ands and buts of all things we asked and explained everything well. There is nothing he did not know, and if he was just a little unsure, (instead of making things up), or wanted another opinion , he went up the ladder to Lyle and got more information to figure things out. Honesty. Integrity. I love that about him. He’s really a super asset to the company.

He works hard and is diligent, and explains what he’s doing and why he’s doing it every step of the way. Other companies don’t do this. They just do what they do and send a bill. This is what makes Paschal special. The communication is impeccable.

Colton is a gem that needs to be recognized and appreciated both by the consumer and the company. I’m proud to recommend him for any HVAC job you may need worked on. Go Colton and good luck with your future with Paschal! You are a blessing to know, and a boon to the company. I wish you well! And Paschal…you are so lucky to have him. Make sure he knows that.

I highly recommend Colton for any air conditioner issues you may have. He’s one in a million!

A/C quit working. I scheduled an appointment to have a technician look at it. A few minutes later, the tech called to say that he was available earlier than scheduled. He came out and quickly diagnosed the problem. He fixed the issue and checked the rest of the system to make sure it was in order. Very satisfied.

Pablo Lopez put in a new water heater for me today and did an excellent job. He was very knowledgeable and answered all my questions. I would recommend him to anyone. Thank you, Tam Caple

Very nice and friendly and did his service very quickly. Nice job.

I am so grateful for Pascal Air, Plumbing and Electric. I called late in the afternoon, hoping someone could come out and fix a water leak. Pablo was at my home in about an hour and fixed the problem. I had heard good things about Paschal but my experience was beyond my expectations. Thank you Pablo and thank you Paschal!

Awesome job from start to finish Rick and Logan did a great job installing new water main and got everything cleaned up perfectly thanks so much

COLBY Was our tech today. He checked everything and showed me what to look for in the future. He was very professional and helpful. We will call Paschal in the future when we need.

I appreciate the prompt, professional service. An answered prayer!

Came & repaired my HVAC unit, got it up and running. Very prompt, courteous, knowledgeable, & quick to respond. Would highly recommend them!

Paschal/Larsen is our favorite heating and cooling service. We have been calling on them for HVAC services for more than a decade and they never disappoint! The technician thet sent this time was extremely knowlegeable, courteous and dedicated. He reponded quickly, instantly recognized the problem, had parts on hand, checked warranty, saved us money and had our system repaired before the next heat wave hit.

Yasua, came today to do an air conditioning tune up and maintenance. Yasua was awesome, very professional, polite, informative and all around great guy. He spent a lot of time with us explaining different options that he could do to help with some issues we are having. We will be calling him again soon. Great young man and a great company. Give them a call!!

Professional and thorough.

Fast service with great customer service!!

Bryan did an awesome job, very polite and courteous. He cleaned up and my problem is resolved.

Very professional and detailed in explaining to me the work performed. Will definitely use Jorge Diaz again. Thank you for your great service

I just want to say she was informational and on point for what she was doing and talking about. I enjoyed the fact that she spoke about the unit as though it was first nature to her. Keep up the A1 work... Miss Tiffany for the win🥇

Darrick was amazing!

Floyd Mccleland was very courteous and a life saver. He explained the whole process of Fixing the A/C. Made me feel at ease and did a great job. Thanks for helping my family and I.

While we have generally had very good luck with your technicians, Marquis stands head and shoulders above your already highly-qualified staff. He is extremely competent, articulate, and professional. I hope you appreciate just how well Marquis represents your company.

Floyd McLellan was our service tech today for our maintenance service. He was very detailed, took his time and provided incredible service. He was not pushy, provided detailed quotes on recommended items and had a lot of pictures to show the work. Not only was the service incredible, but is the nicest tech that I’ve had the pleasure of meeting. Super friendly, polite and was not in a rush and took his time to explain what he did and answer any questions. Was a great experience.

Darrick went over everything with me before I agreed to anything. He was determined, efficient and knowledgeable in his work efforts and ethics. Stand up guy with the company. I will be switching to their monthly plan. Thank you!

Reason I use Paschal is for your great service, also your techs. I had AJ DeWolfe today for plumbing issue, he was thoroughExplained and fixed the issue. Very courteous and polite young man. If ever in need again I hope AJ is available.

Very helpful!!

I was able to get an appointment immediately! My tech was on time, extremely friendly, determined my problem quickly, and solved it even faster. And the bonus was he was not intimidated by my very large dogs. Highly recommend.

Fantastic experience ! Great communication and work was done on point . Would use this company anytime ! Charley did a great job before and after work was done .

I was very pleased with the service. Christopher had the AC back up and running in a short period of time. It's also great that Paschal Air had a technician just hrs. after I called.

They were courteous, quick, and the air fills so good.

AJ, was a great service technician. He isprofessional, polite, patient and explained everything thoroughly.

Tiffany was quick to arrive, quickly assessed the problem and fixed at an affordable rate! Thank you!

I like their communication system which enables prompt responses and updates. Jobs were swiftly done. Kudos to Mr. AJ, Plumbing professional who addressed my concern under sink in the kitchen. The problem was solved quickly. Thank you.

Fast, thourough, and communicative. Sterling was great

Colby did some plumbing work for me a few weeks ago and he did an excellent job! The whole experience (from first call to completion) was thorough, courteous and professional. I won’t hesitate to use the company again.

Excellent service.

Responded promptly to inquiry. Quote was reasonable. Excellent work repairing pinhole leak in main water line. Thanks to Charley and Garrett.

Arrived right on time and was able to watch their approach on the map. Tiffany was very nice as well as efficient. Highly recommended.

Thorough maintenance check. Explained everything well. Very courteous.

Marquis Smith did an excellent job. He corrected the mistakes made by the previous service technician and took pictures to submit a claim for damages for us. Very polite and knowledgeable, he knew what he was doing.

I am very pleased with the service I received from the plumbing appointment I had this week from Paschal. Sterling did an excellent job of evaluating my entire plumbing system. He explained everything to me, and I learned a lot about my current plumbing situation and what to look for in the future. I will continue to use Paschal for my Air, plumbing, and electrical needs.

We've had Paschal come to our home twice now, and both times were great experiences. Today, Bo was here for about 30 minutes to check things over and gave us a good report. We are happy to have them as our heating and cooling company.

Trae was amazing, got the work done efficiently, professionally and was friendly

Always very responsive to messages for service, even after normal business hours. Service Tech Oscar was friendly, polite, and efficient---and took time to explain the issues in detail (but also simply enough for me to understand). I've used Paschal both for complete A/C replacement and also for regular maintenance and repair, they have been great in all situations.

The tech was so polite. He put on booties before entering my house. I.could track when he would be here. He explained a future problem I might encounter, but felt my system was running fine for now. Be advised a service call only applies to one unit.

What a nice guy. He explained everything to me and gave me recommendations but wasn't pushy. I've always had a good experience with this company.

Very professional, listened to what was wrong, and was able to fix the issue! 10/10 recommend!

Great job by Floyd Mcclelland in servicing my ac today.. routine maintenance revealed a need for some replacement parts that he quickly and with excellent customer service replaced! Thank you so much, Floyd, for your hard work on a very hot day!!

Great Service and good explanation of what I need on my AC

The guys were great and quick.

Had two full AC Units replaced. The installers were fantastic and extremely professional. Shawn Monson was honest and professional. Ive been with Paschal and prior Walker since 2010. Very reliable, prompt and professional. I give them my highest recommendation!

Technician came on time, was friendly and professional. Explained findings and recommendations. Happy with the service.

Great job. I’m very happy with it they are great I recommend it

Really professional, efficient and friendly. Appreciate the quality services provided.

Definitely a five-star company. We had a multi head ductless system installed and am amazed at how well it works. Called Larson Heating & Air on June 15th, Kirk & Gabe came out the very next day (Friday) and assessed our situation, that afternoon I received their quote, the following Monday I called and told them to proceed with getting the units ordered. Thought I might be looking at 3 -4 weeks but got a call the very next day saying they’d be there to install the following Tuesday and Tuesday the install was completed!! The system is fantastic, every one of the guys from start to finish were great, friendly, professional but most importantly knew exactly what thy were doing. My wife cannot get over how quiet this system is, you cannot hear anything inside or outside. We can sit under the gazebo in peace and quiet for the first time. Me, I’m a little more partial to how well this system works, how quickly and efficiently it cools the entire house. As you can probably tell, I’m more than quite pleased with Larson and the work they performed.

Corey is very professional and good guy.Repaired my AC on time and above my expectation. Keep up the good work.

Technician was very knowledgeable, answered all my questions.Great personality!!

The technician was prompt, careful and thorough. He checked the equipment inside and then checked the outside unit. He answered all my questions. I recommend Oscar for a great job.REP.

Today Paschal Pro Sterling Bridges installed a new gas water heater for me, replaced old valves and lines, installed a flood stop, and added everything needed to get me up to code. Sterling, the main technician, was not only punctual; he was extremely knowledgeable, polite, thorough, and willing to answer any and every question I had. Chris and Christian also helped some throughout the process, and I truly appreciate ALL of the young men, their hard work, and expertise. Paschal was very good about communicating with me and getting the job scheduled quickly as well as keeping me informed on the tech’s arrival; I even received a photo of Sterling before he got here, which was a nice touch too. Thank you again, Sterling, for being such a NICE young man, answering all of my questions, your expertise and explanations on every facet of my new water heater, and your willingness to do any and everything you could to make this a great experience!😊

AJ was friendly, patient, and helpful. He spent several hours with Rheem to troubleshoot our Rheem Tankless Water System. He took the time to show us what he was doing and explained why. AJ communicated effectively with the manufacturer and us, his customers. Excellent service! Top notch!

Replaced my entire system including ducts. Moises repaired two registers that were hard to reach and had to crawl under the front portion of the house to reconnect the ducts to the registers. Shout out to him for going the extra mile. New unit works great thanks to being properly sized. Out old unit was too small. If you’re looking around for a new a/c system I highly recommend Paschal. They left our property spotless and did a great install.

New company (Larsons) took over for our old company Hutches repair. They haven’t missed a beat. Polite, informative, easy to work with, and great customer service. Couldn’t be happier. Now hopefully our fuel bills will go down due to energy efficient units.

The technician was very personable and knowledgeable. Felt like he was honest and only recommend what was necessary. Highly recommend him.

We called Paschal for water found on floor. Rick the plumber was sent out to diagnose. He found that the drain on the ac was clogged. Not being the ac man he preceded to fix the problem anyways. Thank you Rick!

I hired Paschal because my AC was not cooling. The tech was able to determine the problem and get it resolved quickly.

Great work by Aj and Paschal Plumbing. Easy to work with and friendly service.

Thank you for fixing my AC.

I just got my new system on Friday july12th. IT was amazing how quick they responded and did the work. I AM VERY IMPRESSED with everyone that was involved and made this happen so quickly. I highly recommend them. Love my new system. THANK YOU ALL FROM PASCHAL.

Great service. I appreciate the process from start to finish. Notified of the appointment,confirmation of the appointment. Notified who was was coming with picture and information about the tech. I as not able to be there but had enough time to have a family member there. The problem was looked at and hopefully fixed. Now I can look at trying to fix the damage it left behind. Thank you for what you do. Sister said he was great.

Called them today and they came today! Nice and professional.

Wonderful company. And our service guy Joshua was great.

Bobby and Garrett did a great job replacing the shower cartridge in my bathroom. It was a big job and took quite a while. They left the bathroom clean and just the way they found it and now my faucet works better than it ever has!!! Very professional and knowledgeable!!!

They texted when they were headed our way, sent a picture of the technician that was coming. Very happy with their work!

Very friendly technician, did a thorough job of cleaning out my outside unit, and arrived on time. I give him 5 stars!!

They were informative. Respected my time when considering them as one of the options for unit replacement. They were prompt one I had chosen them to do the job. Showed up on time and worked until it was completed. They were respectful and answered any questions I had. Unit has been in place for about 5 days with out any issues.

Gordon our electrician did an awesome job. He was very professional and explained everything in detail. Thanks

Customer service was friendly and they came out to fix our a/c right away. Super professional as always. Thanks to everyone at Paschal.

we have had wonderful service with Paschal. they are always on time and very professional and thorough

We have been using Paschal since we bought our house and have had them out for both maintenance and repairs. After the recent tornado, we noticed that out AC just wasn't working right. We had Service Tech Bart helping us today and he was the BEST tech we have worked with to date! He was professional yet personal, explained everything in a way that was easy to understand, and helped us create a plan that was right for us! We will continue to use Paschal in the future but will definitely be asking for Bart again!

Excellent service, quick response, install very happy, thank you

Darrick checked our unit and explained what he was checking before he started. He answered all questions and concerns. We appreciate that!! Polite and easy to understand! We appreciate that also! Thank you Paschal Air, Plumbing and Electric.

Bo knows his stuff! Truly efficient and honest. Friendly and respectful, honestly the best experience I’ve had with any technician. My wife felt comfortable and my dogs did as well!

The technician, Jake, has twice serviced my membership tuneups. He is always professional, knowledgeable, courteous and thorough. I trust his knowledge of what I need to maintain my HVAC at optimum operating levels.
Jake always earns his five ⭐️⭐️⭐️⭐️⭐️ rating!

Very happy with the service, If we ever need heating or cooling service we now know who to call. Paschal Air,Plumbing, Electric.

Great job! Thank you.

Roberto was great. Fast, friendly and professional.

Very pleased with the prompt service! Technician very knowledgeable. Did an awesome job. Will recommend to anyone! 5 srars!!!!

Gotta give a big shout out to your company. Turned on the AC earlier this week and wouldnt work. Less than 10 years old but out of warrenty. Installed by Goodman Heating and Cooling. So of course who would I call first? Per their instructions they requested contact by text. So I texted them. After 3 messages in four days with no response I called PASCHAL. Within 3 hours we were fixed. So now I will be telling everyone I know how paschal took care of me. Thank you very much.

Schedule 4 times 3 no shows 4th time they Schedule a afternoon appointment because a morning Doctor appointment. They showed up that morning when no one was home.

We were highly impressed with Paschal through the entire process of replacing our AC unit. They took the time explain everything, gave us multiple quotes so we had options, never made us feel pressured to make a choice, or bad about getting quotes from other businesses. The day of the install they found a problem in the duct work that had been missed, but fixed it without adding any additional cost to us and it added hours to their day. In addition they spent over 13 hours at our house and would not leave until everything was completely finished and cleaned up. They answered our questions and concerns, were friendly to our kids as they came through and asked questions, just overall we had an outstanding experience with Paschal. Our only regret is we didn’t call 5 years ago when our AC started having issues!

On time, knowledgeable, professional. Start to finish in 1 day

We had an excellent experience with our Pascal ,Bo, this afternoon. He was cordial, professional and took time to explain what he learned from our assessment. We would give him Five Stars for his service and professionalism

Back in November of 2023 I had scheduled a tune up for our heat pump unit. Mr. Jorge Diaz showed up to perform the maintenance required that day. He showed up on time. Jorge was very professional and detailed with what was going on with the unit. He found that there was a defective schrader valve that was slowly leaking freon. He immediately told me about the issue and went into detail about what was happening. He replaced the defective valve and resolved the problem. Jorge is a top notch employee and we were pleased with his professionalism.

So happy to find this company the employees are really good with everything they explain with clearly. Josh and his partner are good with what they doing. My family and I are very excited and happy to find this company’s, know We can enjoy the air conditioning. Thanks again for all the job.

My air conditioner suddenly stopped working. I mentioned this in passing to their HR representative, Makayla. She suggested that I call customer service to get a quote. When the technician came out, he was so thorough and professional. He showed me his recommendations Along with price quotes for temporary repairs as well as replacing the entire unit. I was surprised with how reasonably priced the quotes were. I decided to replace the entire unit. I would definitely recommend this company.

As it turned out, we needed a new thermostat, due to a surge that caused the old one to be inoperable. Jake quickly diagnosed the problem and fixed it in a matter of minutes. He was courteous and extremely personable. I just wish that Paschal wouldn’t ask their technicians to be salesmen. Fix my problem, make me happy; I’ll come to YOU when I need/want something else.

Good communication, both Charley and Chris were professional and got the job done. We would definitely use this company and these technicians again.
Thank You
Jackie & Ely

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Out technician, Greg, was very knowledgeable and efficient. He explained the new payment plan protection membership. We have always paid by the year and do not like paying by the month. We would
Happily pay by the year but not available anymore.

5 stars job house is cooler now

We have used Walker for years and appreciate them very much. They have put in two HVAC systems and done routine checks and maintenance on a regular basis. Their guys know their stuff and have never steered us wrong or tried to upsell us on anything. The updated scheduling system needs some tuning up and it would be nice to receive a heads-up if technician is more than an hour beyond the 4-hour window given. Calvin is awesome -- so knowledgeable, focused, and thorough. I flip on my systems with the confidence that they are in good shape and safe. Now, if you y'all could bring some fall weather! [Edited in 2024] I continue to experience issues with their automated scheduling service: multiple 'reminders' and exhorting me to make appointments I've already made. Have talked to them about how annoying this is. Also: talked to them about reminding their techs to stay focused on the issue at hand and STOP opining on my household decor OR my decision to have carpeting in parts of my home. It's none of their damned business! Very awkward. If service wasn't good, I would switch companies because of the unnecessary comments about my home decor. Stay on task.

Very professional and quality service. I will use them again!

Great experience. Came out within a couple of hours after we called them. He had the problem resolved within an hour.

Charley Westmoreland, came out today and did some work in the front yard. He did an excellent job. I would have given him a 10 star review if they had it. We have never had a such a good plumber before. We plan on asking for him from now own.

The gentleman that helped me went above and beyond in providing assistance in my situation. He was kind and understanding. And took the time to fix my situation in a way to assist in preventing a reoccurrence of the same issue. His knowledge, time and consideration were much appreciated.

Placed my water heater and repaired the pipes and gas line. They were fair and explained the pricing. They were only called in for an estimate, and they did the work same day. The technician Pablo was very professional and patient. I would give them six stars if I could.

I love Paschal! I have used this company for multiple needs. They are very professional and the techs are super helpful and friendly. Not to mention reasonably priced. Highly recommend!!!!

Samuel was very nice and well spoken he change my light fixture out in a timely manner did a very good job..Thanks Paskcal for your service

Great Service! Our Technician, Michael was very Professional and Informative thru the whole process. Thanks Guys!

Prompt service, good work.

I saw on internet how Dr Agbomian cured little kids from Asthma and I was so Grateful 😇 to Allāh. And he cured me from HIV infection within 14 days of using his medication. Contact him on WhatsApp Number. +2349153314157

Micheal and Dustin did a great job! Very friendly, we even talked about our dogs and made it a good experience! I defiantly recommend them they did a wonderful job and we will be asking for them for any further plumping assistance.

I had a new HVAC unit installed in our attic. CHRISTOPHER "CHRIS" KESINGER and ISMAEL PIVARAL and one other helper. I didn't catch his name. They did an awesome job. Far better than the competition prices. Left the area cleaner than it was before the work started. Definitely using them again for future projects.

They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one

all I can say is Kameron, who services Hot Springs Village, is an awesome person. He was very helpful to me during my time of stress. whatever Paschal is paying him isn't enough. They better hold on to this guy as long as they can. Great Job Kameron and thank you very much for your help and professionalism.

Herbert B. was friendly and professional. The quality of his work was excellent!

My first experience with Paschal HVAC was that they were good at what they did, but very overpriced. My next experiences with their plumbing technicians were different. Michael, Eddie, and Dustin were very prompt, very good at what they did, and gave me a very decent price. I think I am becoming a fan of Paschal thanks to their courteous and knowledgeable technicians.

We built a new home in Colleyville, TX and have been using the builder HVAC contractor who installed our units. I have not been happy with them so I called Paschal to check our units this summer because we had used them before in our previous home and was very happy with them. I’m so glad I did because they are thorough, on time, reasonably priced and honest! The honesty aspect is the most important to me! I would recommend them to the whole world but I might have trouble getting them back again because they would be so busy!!

James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!Special thanks to this great man.Thanks again Mr. James.

I had the pleasure of watching Zack and Riley install my new water heater this morning. They were both efficient and friendly. I am very pleased with their service. I attempted to rate them at the link provided in a text I received from Paschal, but received errors and was not able to provide a rating. I give them both 5 Stars 🌟🌟🌟🌟🌟!

We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.

Had a new heat pump unit installed. The installer's were very professional and courteous. The communication is top notch. Would highly recommend.

Super great service and very politeThank you

We had Ya'll out to diag. our furnace. It went out during the recent ice storm. Response was quick, the repair had us comfortable and warm! And we WILL use you again!

We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!

Was extremely polite and professional. Informant about my system.

Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.

Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.

Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!

Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.

Excellent service and repaired my leaking faucet in record time.

Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!

Great young man.

Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.

Always great service and professional service people. A+

Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.

Fast and courteous and explain what he was doing.

Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.

Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.

Great job. Thanks

Travis was amazing!! 5 star services

The tech was professional, courteous, and knowledgeable. He did not try to sell me a brand new system like some other AV companies do. I was very happy with them.

According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.

From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!

All Good

Wes was very professional and knew what he was doing when it came to repairing my heating system.

Benjamin was great.During the diagnostics today, He did not provide assumptions, he actually checked his theories and found the root cause of the problem. He is very handy and it appeared that he also had a great support from his colleagues at the office. When he was trying to figure out the problem he was able to reach out to more experienced people and receive recommendations.Highly appreciate the hard work today.

We have been loyal customers since 1993..Leonard and Cookie Henderson

Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!

David checked my heating system said everything looked good thanks

We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!

Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.

Prompt, professional service! Thank you,

On the same day as the deep freeze hit Texas, I found out my sister in Azle had no heat. I live out of state so checked yelp and Google, chose Straight Shooter for all the 5 star reviews. I couldn't wait to leave them another one!I called and spoke with Donna who is the kindest person, so helpful and scheduled my sister for same day with no emergency upcharge! She even offered to take her a space heater to use while she waited for the technician. Such an angel!Luke came to check out the unit and was so knowledgeable, professional and friendly. Found the immediate problem and gave us some options on prices and timing. He was very thorough in his inspection and recommendations for maintenance and proper use instructions. It was after 10pm when he left my sisters house, warm and cozy.Donna and Luke at Straight Shooter saved the day, and the winter for my sister! We just can't thank them enough for the absolute best experience we could have hoped for. They are the best, and the only one we'll ever call now. Thank you - Thank you!

Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍

Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.

We had a shut off put on are hot water heater

Everyone is professional, knowledgeable, and friendly! I like that my HVAC tech takes the time to explain everything about my system. Guardian angels for my heating and air without getting gouged!! One happy customer!

Very professional and courteous.

Quick diagnosis and correction of my operator error operating the thermostat.

Second time using Paschal’s service and have always been satisfied with their prompt and reliable customer service. I will continue to use them for my property.

Was impressed with the service. He did a great job of explaining the issue. Helped me understand how my heater works.

A little more expensive but on time and professional. Would recommend for those in a pinch!

The serviceman David was exceptionally knowledgeable and efficient in his duties. He himself was a quality individual and I'd have no problem calling him back.

Anderson is a sharp tech, found and fixed our problems and waited to make sure that the thermostat and the unit worked correctly

The technician was professional, courteous and knowledgeable.

I used Straight Shooter for my heating repair and received top notch service. Luke was very helpful and professional and I am pleased with the repair.

While I am unhappy with the prior service on our HVAC system that necessitated the request for a technician on 11/16/22; my husband and I were more than happy with the technician who came to the rescue. Bryant was the name of the technician who arrived at our home to determine the cause of our brand new HVAC system tripping a circuit breaker 5 times in 4 days. Bryant was able to ferret out the problem, an incorrect wiring during the installation of correctly sized heat strips for our system by the previous technician. Bryant communicated to my husband what had occurred and what was done by him to correct the problem and went out of his way to label the electrical boxes on the HVAC unit to make working on the system in the future. Bryant is a definite asset to Paschal.

I was amazed with the customer service and quality of workmanship I received. I thought I could get by with just a space heater well, after 2 days I called Straight Shooter Ac and had a complete HVAC system in my house and couldn't be more delighted!!

They are on time. They are professional. Well manner and they clean up when done. I am so glad I chose them and would always use this company.

These people are the best

If I could give Walker less than 1 star I would. I had and entire brand new A/C unit installed 7/2020 ( Should've went with Willard) and have had soooo many issues but this last issue was it. After multiple service calls within the last few weeks finally found out that I have an evaporator coil leak which the part is covered by the manufacturer but I have to pay for the labor over $1900.00. As a consumer this sounds ridiculous....after paying 10k for a new unit less than 2 years ago. The part is faulty by the manufacturer and all Walker would say well you only had 1 year labor warranty. Their responses was soooo generic and robotic. This is a WARNING ⚠️ DO NOT use their service. Since they've been bought out the service is HORRIBLE. You measure a Company's service by how they resolve the issues outside normal everyday problems. I have multiple properties that use Walker not anymore. I'm going to post and warn consumers on every platform about their terrible service!

Today I contacted Straight Shooter to check on our A/C units because they aren’t working well. Michael was at our house within a couple of hours. He was very helpful, knowledgeable, and professional. He has been in the industry for 20 years. When Michael was finished with his assessment we met with Patti to go over options and pricing. She was very kind, personable, and knowledgeable. We are purchasing two new units and they will be installed in a few days. Straight shooter will shoot you straight! Highly recommend them!

I’ve had the pleasure of using this company for a couple of my properties. Full replacements and have had them repair stuff from previous hvac contractor. Can’t say ENOUGH good things about them. From initial communication to install. FLAWLESS!!! This company really sets the standard. Thankfull I’ve hired the best out there!

I was having A/C issues when it was 103 degrees outside. I called Straight Shooter and they were very responsive. Caleb came out right away and diagnosed my system and we had cold A/C again. I felt that his pricing was a great value for his services. He explained everything to me and I also learned a few things from him. Very professional. I highly recommend Straight Shooter HVAC.

Let me start by saying, I am thoroughly impressed with the professionalism and work ethic these gentlemen possessed. I called Monday afternoon Patty was there that evening . The next day at 8am my system was beinginstalled. The gentleman arrived at 7:45am and started working. They did not leave until 5:30pm working the entire time, even pulled my trash can from the curb. My system looks GREAT, and my installation looks GREAT! I'm so happy!! Will definitely recommend to everyone!

Patti Floyd is EXCELLENT! Explained every detail of the installation and the equipment needed for our all electric AC unit. Very professional and even supplied us portable AC units to keep us cool! I’d deal with her any day as she is honest and very personable.

Straight Shooter Heating and Cooling will be the only hvac company we use moving forward. We recently moved to Azle and wanted an inspection before summer. Caleb came out, performed an inspection and cleaning. Very friendly, professional and knowledgeable. I can’t say enough good things about the whole experience.

Honest, reliable, knowledgeable, professional, and probably one of the best prices in dfw. Before closing on our home, we got Straight Shooter out for an inspection. They were quick to come out and it turns out our 20 year old AC system needed to be trashed and was in need of an efficient system before the hot Texas summer takes it out. This company layed out multiple plans that would fit our taste and budget. I highly recommend using them!

They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.

Great company & professional technicians.

Long time customer who has received excellent service v

Great job. Really appreciate it.

Fantastic tech. He was very knowledgeable and helpful.

Walker is the best!! They figured out my issue & even went back to the warehouse location to get the correct filters for my A/C. Always on time & always helpful! If you want the best, pick Walker!

We’ve used Walker HVAC exclusively since 1986, when we bought a Fredrick window unit from them to heat and cool a room I’d added to our small house. We haven’t required much service since then but did need to completely change out our central unit back in 2001. Walker did that for us, putting in a Trane heat pump. That unit performed flawlessly until about a year ago, when it needed a charge of Freon and replacement of a small part. Every technician that worked on the unit was extremely nice and seemed to know exactly what to do. Last week we finally turned the central unit on for this season and no joy - no cooling at all. Calvin came out initially and determined that the little device they replaced last May had leaked almost all our Freon, but needed to check with the office before replacing the lost Freon. I talked with Juan via both office visit and by phone. At that time he was behind a desk and was going to visit with management to see how best to proceed in our case. Today Juan himself came out , replaced our missing Freon, and got the central unit operating great again. Very efficient. My only regret was that I didn’t immediately recognize him without the desk and computer in front of him. Sorry about that, Juan. Juan, like almost every other Walker technician, was the picture of curtesy and efficiency. And the bottom line was that Walker HVAC stood behind their year old repair and replaced the Freon at no charge. That I did not expect. Thank you, Juan, for going to bat for us, and thank you Walker HVAC for standing behind your work 100%.
A++++

They did an excellent job. I would recommend them to everyone!

They diagnosed and fixed our Lennox unit 5 years ago after a storm knocked it out because the company who installed it didn’t ground the unit properly. Always on time and professional.

On time, very polite and always told us what he was doing! Offered advice on seasonal a/c settings. Thanks so very much, Ralph

Mark is a great technician! He's prompt, and thoroughly explains any maintenance questions I have regarding my unit.

Very fair and responsive. Mark is fantastic.

Very good and through completely

Service was great!! Calvin was very thorough in checking out my equipment!! Thank you so much!

Not only did they show up on time... they were early. Checked everything out and let us know the problem. Good job

Great service with Tech Calvin.
Always polite and respectful.

Very professional and experienced

Service is excellent, very professional, honest, and concerned about their customer's satisfaction. I highly recommend Walker AC & Heating everyone!!!!

Very pleased with Mark our service technician. Very thorough and knowledgeable about our heating issue.

Mark was a very polite and professional ! He was through and took his time in explaining what he was checking out and the different options I would probably like to consider as my choices have different advantages!