RepairUSA Heating and Air Conditioning is Now Paschal Air, Plumbing and Electric

A Letter to Our RepairUSA Customers

Dear Friends,

For more than 40 years, RepairUSA Heating and Air Conditioning has had the privilege of serving Jonesboro and the surrounding communities — from Brookland and Bono to Lake City, Trumann, and beyond. That relationship has always meant the world to us, and it’s not something we take lightly as we share this news with you.

After a great deal of careful thought about the long-term future of this company and the people who depend on it — our team and our customers — I’ve made the decision to join forces with Paschal Air, Plumbing & Electric. This was not a decision made in haste. I wanted to find a partner who shared what RepairUSA has always stood for: honest work, real care for customers, and a commitment to the community we call home.

Paschal is an independently owned and operated home services company — not a private equity rollup, not a national chain. They’ve been serving Arkansas families since 1968, and their reputation for integrity and world-class service is exactly why I trust them with the customers and the team I’ve spent decades building.

“I’ve spent over 40 years earning the trust of this community, and I wouldn’t hand that off to just anyone. Paschal shares the same values we’ve built Repair USA on — honest service, quality work, and genuine care for the people we serve. I’m proud of what this team has accomplished, and I’m confident Paschal will carry it forward the right way.”

What does this mean for you? The familiar faces you’ve come to trust will continue serving you. The service standards won’t change — the only visible difference will be the Paschal name on the trucks and uniforms. You’ll also gain access to more services beyond hvac and indoor air quality. Through Paschal you’ll also have access to plumbing, electrical, generators, and water quality solutions for your whole home.

Thank you for trusting us with your home for all these years. We’re proud of what we built together, and we’re excited about what comes next.

— Rodney Dunlap, Owner, RepairUSA Heating and Air Conditioning

A Welcome from Paschal’s Owner

Hey everyone — I’m Charley Boyce, Owner & Operator of Paschal Air, Plumbing & Electric, and I want to personally reach out to welcome you to the Paschal family.

Rodney and his team have done something that’s genuinely rare: they built a company that Jonesboro has counted on for over four decades. That kind of lasting trust is earned one call at a time, one relationship at a time. We don’t take lightly the responsibility of carrying that forward.

Paschal has been serving Arkansas families from Northwest Arkansas since 1968. We’re independently owned and locally operated, and we plan to keep it that way. Our mission is simple: deliver world-class service, grounded in honesty and care, backed by strong teams across every home service specialty — air, plumbing, and electric.

Jonesboro is Paschal’s first location in Northeast Arkansas, and we couldn’t be more excited to be here. Welcome to Paschal — we look forward to earning your trust.

— Charley Boyce, Owner & Operator, Paschal Air, Plumbing & Electric

What to Expect

As a valued Paschal customer, here’s what you can count on moving forward:

• The same friendly, familiar faces you know from Repair USA — now backed by the expanded team and resources of Paschal.
• Access to a broader range of services beyond heating, cooling and indoor air quality, including plumbing, electrical, generators, water quality, and whole-home comfort solutions.
• Convenient online scheduling and transparent pricing, just as you’d expect.
• Paschal Membership Plans offering priority service, annual tune-ups, and comprehensive protection for your HVAC, plumbing, and electrical systems — greater peace of mind for your entire home.

In short: everything you’ve valued about RepairUSA Heating and Air Conditioning, with more ways to protect, maintain, and improve comfort in your home. The best is yet to come.