We Offer FREE Estimates on new HVAC System Replacements
Looking for quality solutions to your Heating & Air Needs? Contact our experts from Paschal to schedule immediate service in Austin, AR or surrounding areas.
Paschal Air, Plumbing & Electric has served the Austin community for over 50+ years, and has been the preferred choice for HVAC services in Central Arkansas. We offer multiple services for your HVAC system depending on the needs of your home or equipment.
While we provide air conditioner repair to residents of Austin, it’s best whenever possible to get your AC system repaired before it gets to that point. How do you know when it’s time to call Paschal for ac repair services?
If your HVAC system is experiencing any of these issues, contact us today to reach one of our friendly comfort specialists.
Just like a car, your HVAC system needs to be serviced regularly for peak efficiency, & to prevent minor issues from becoming major expenses. With Paschal’s Planned Protection, you can keep your peace of mind knowing that your system won’t fail you when you need it most.
Routine HVAC system maintenance is the most effective way to prevent heating and cooling emergencies. We offer annual HVAC maintenance plans that include equipment cleanings, inspections, and tune-ups. Reach out today to learn more about our service maintenance options and how an annual plan can help you enjoy greater energy efficiency and indoor comfort.
Paschal Air, Plumbing & Electric has all of your Austin HVAC needs covered. Whether you need to replace inefficient equipment or you are looking for ways to provide your family with greater indoor comfort, our Austin heating and cooling team will make sure you receive the results you need!
All Austin Paschal technicians are licensed, insured, and have undergone rigorous training to make them experts in AC repair. Knowledgeable and friendly, our team takes care of your HVAC system and treats you and your home with kindness and respect. Call 479-202-8961 or fill out an online form to connect with a specialist today.
Bobby was very knowledgeable and helpful
Fast efficient service! They had our issue sorted out in 1 day!
Great customer service. Paschal employees always have a great attitude and conduct themselves professionally.
Techs were fast and professional. Figured out I didn't need part of the install as originally planned and saved me a bunch of money too.
Great work. On time (short notice).
I have used Paschal for all of my HVAC needs for over ten years. I have always been impressed with their employees’ professionalism and curtesy to their clients. I highly recommend Paschal.
Great experience and customer service. Called on Saturday and they were out to fix a leak within 45 minutes. Plumber was courteous, fast, and knew exactly what he was doing. The price of the repair was way less than I expected as well.
Fast efficient and affordable service. Friendly technician who explained his work thoroughly.
On time with calls prior to arrival. Both teams were educated, professional and took the time to go out of their way to make our problems a non issue. Very impressed.
Joseph was on time and professional!
Great experience, Logan was very professional
Always do a super job.
Never disappointed. Great from first contact to service technician. Five stars for Matt.
Hogs by 90!
Brian was very professional and meticulous about his work. He double checked his work to make sure there wouldn’t be any problems. Courteous and friendly. The repair price was very reasonable.
Professional, excellent knowledge of systems..purchaseda new A/C Heating system from them.
Great whole home service. Completely prof from start to finish
Came out to Huntsville when no one else would. Great company
Ben came and serviced my generator. While he was here I showed him some outdoor wires and lights that were in trees that I was concerned about. Not only was it not code but dangerous wires and bare bulbs. He fixed it right then and there. Thanks Ben.
Ivan was at my home in Carthage today. He did a fantastic job, and he was very knowledgeable during the service call. This was a follow-up to a new system installation that was performed in June. I have been very satisfied with their professional staff.
These guys did a fantastic job. Very professional and know what they're doing. Had a main drain line clog.
Do great work, very fast also
I have used this company a lot and would not use anyone else. They are there when I call and always nice and honest!
The 2 servicemen named Enrique and Edwardo were very curious, responsive and professional. They got here at 8:30 am as promised and worked hard all day installing our new HVAC. They even take a break. I highly recommend them for any work.
Paschal's AP&E is a great company! They are very professional and have always taken great care of my heating/ac unit! I highly recommend them.
Joseph was polite and completed the AC repair quickly and with a smile. Thank you for fitting us in to your schedule. We LOVE Paschal’s employees.
Joseph did a 5 star quuck repair today!!
Logan serviced our system today and did a fabulous job. He was courteous, professional, and we are completely satisfied. I highly recommend Paschal!
Joseph was on time, knowledgeable & very pleasant! No sugar-coating.. straight up! Thank you for the full truth! We will use him again !
Excellent service, always on time and gives courtesy calls before arriving, great employees easy to talk to and discuss issues, always go with Paschal, always pleased
Brad did an amazing job and got the job done quickly!
Knowledgeable, friendly, answered our questions
Great customer service. I recently had a repair done on my AC unit. Bethany and Kyle worked with me and the manufacturer to get the part covered under warranty when initially the manufacturer wasn't going to cover it.
Brad was very professional and did a outstanding job..He was here right on time and did a great job making sure the problem with my drain was fixed and working correctly..If I need anything done in my home with plumbing , electrical or with my HVAC system I’ll call them!!
Scheduled for the next day when I called
All Paschal personnel involved in the project were extremely professional, courteous and helpful. Couldn't have asked for a better experience.
My AC had quit last evening. I called them and they were able to get a very professional repair man about noon today.The gentleman who came was a very nice, professional repairman. Knowledgeable, only took him a few minutes to repair it. Thank you so much!!!
Robert and Cesar came out on a Saturday help me with a very unfortunate sewage back up- They worked so hard and were incredibly friendly, professional, and helpful! Even when a larger problem arose and we needed to wait for another team to come out on Monday they were very helpful and explained everything that was going on. They worked with me to find an affordable solution to a big problem, and I couldn’t be more grateful and happy with their help! Absolutely recommend
Atic stairs was put back not like it was before and a mess left in the attic
They were prompt showing up to trouble shoot and repair my Air Conditioner. Fully satisfied!
MY EXPERIENCE WAS OUTSTANDING!!!!! SHOWED UP ON TIME, DID EXCELLENT WORK AND MOST IMPORTANT, PROFESSIONAL CREWS!!!!!! THANK YOU FOR A JOB WELL DONE!!!!!!!!!
Great service technicians
I had someone come out and fix and outside faucet, but not replace. The technician was super nice and knowledgeable. He fixed it without problems and answered all my questions. It was a bit pricey for a faucet replacement, but I don’t really know what they charge per hour etc. it just seemed like a lot. Otherwise pleased with the end result. I’d hire them again. They even came out the same day.
Five stars. Had an issue finding a OEM part. None in the United States and one to three month lead time.Bethany was instrumental in working with the manufacture to come up with a solution. It wasn’t easy but she got it done. Once the solution was finalized The work was completed the next day.
Technicians were sent out very quickly. Both guys were professional, friendly and knowledgeable. They had us back up and running in no time.
Crew were friendly and professional.
good quality service very prompt
Replacing hot water heater
Very please with the service we received from Andrew. He was professional, friendly and promptly fixed our issues. We highly recommend Paschal and Andrew to anyone needing services to their home.
I would like to give a HUGE thumbs up to Alex and Keith. Alex was very polite, knowledgeable, and did not leave until almost 8:00 because he wanted to make sure everything was fixed. His supervisor, Keith, had to bring over a part Alex didn’t have on the truck. I am a single woman with rescue pets I would die defending. Keith heard my 12 yr old Chiweenie while In the house and asked who was the sweet baby. My Abby made a new friend. These guys are pure gold!
Robert was very knowledgeable and explained the repairs he found necessary to correct the error codes and complete the bi-annual service to my HVAC system.
Andre was very professional and kind. He worked quickly and efficiently. I will definitely use them in the future
best service man I've ever dealt with ,Joseph, is excellent, very knowledgeable and always explains exactly what he is going to do to fix your problem. and he has never even mentioned about replacing my units. I recommend Paschals to anyone who needs their expertise.
Super nice people. On time and very professional
Same day service installing 2 water heaters in our home. Friendly and helpful repairmen Sebastian and Zack. I really appreciated their timely service!
Enrique and Eduardo were very professional and respectful. Did they a great job!
Installed a new HVAC system when mine died in the middle of summer. Extremely fast and professional. Very kind and knowledgeable. Highly recommend.
Robert and Cesar came out on a Saturday help me with a very unfortunate sewage back up- They worked so hard and were incredibly friendly, professional, and helpful! Even when a larger problem arose and we needed to wait for another team to come out on Monday they were very helpful and explained everything that was going on. They worked with me to find an affordable solution to a big problem, and I couldn’t be more grateful and happy with their help! Absolutely recommend
Luis was awesome. Professional, courteous, and informative.
Danny came to my parents house on time, and was thorough with his diagnoses. Saved us a huge headache and was very polite. I will ask for him again in the future!
Chris was very efficient and polite. Would highly recommend.
Ours was not an emergency outage, but they still responded with in 3 business days. Very professional; explained what they were doing, and why. Won’t hesitate to call them again.
Very professional and efficient. I called in the afternoon at about 2:30 and they had my A/C cooling again and gone by 4:30.! VERY impressed with the service! Thank you for the great service which is very unusual these days. Will definitely call again when needed!
I'm not sure that I can say enough good things about this company. From the initial visit to the installation crew, this company far exceeded my expectations. The "comfort specialist" (Daniel) that provided the initial quote was on time, super friendly and informative in the explanation of my needs. The installation crew was extremely professional, friendly and thorough in the installation of the new system and clean up of the old. Hard workers with great attitudes. These guys could not have represented Paschal better.
Had a busted water heater in a house we recently purchased and had moved into. Called Paschal. They arrived earlier than expected and quickly quoted and repaired the damaged unit at a reasonable price. Val educated me on the root cause and maintenance. He was extremely professional! Oscar’s and he worked quickly and had both the damaged unit and the other 19-year old unit replaced and up to code in just a couple hours.
Austin was extremely professional and attentive to our situation. Would recommend to anyone needing plumbing work.
The technician, Andrew was most courteous and professional in his diagnosis of my geothermal problem today. He was thorough timely and precise. His explanation of the assessment was such that I could easily understand him and feel very comfortable deciding what the next logical step was going to be. I had a totally exceptional experience today in dealing with an issue that is difficult for the average homeowner to understand. He was honest and his candor was genuine and very much appreciated .
Thank you so much Andrew!
Paschal installed our heater and air conditioner within 2 days of our calling. Fast and professional service and the work was done in a day. We were so happy with the job we had them install a tankless water heater. We have been very happy with the products and would strongly recommend the company!
I can’t say enough good things about these folks. Everyone was super friendly and helpful. I use Paschal for my HVAC and have been extremely pleased with their people and service. I had a runny toilet and needed water heater maintenance, so I called and talked with Andy, who was very helpful. He gave me info on a special which included flushing the heater and inspecting all plumbing. We set an appointment and two days later Brad ( Master Plumber) showed up, on time!My dog hates everyone but Brad was some kind of dog whisperer. She let him pet her! Brad told me he would be happy to fix the toilet, but that wasn’t included and would have to charge. I knew that and was prepared to pay. He told me it was an easy fix and directed me to a couple DIY videos. He was right, it was very easy. A plumber actually saved me money! By the way, Brad is also a U.S. Marine, and it shows. Very knowledgeable, polite, and professional. Then again, that’s what I’ve come to expect from Paschal.
First time using Paschal. Danny was here promptly after calling and explained what he needed to do and a quote for the cost. Got us up and running and was very personably in his dealings. 5 stars to Danny and Paschal
Used Paschal to repair a faucet. Caleb and Andra were both professional and took the time to explain the problem. They even cleaned up, thank you
This is a first class company. They have done extensive work for us on our home. They are always professional, on time, and extremely competent.
pipes to pool heater
Jacob and Brian were very timely, personable, and professional. I am very pleased at their work and will be using paschal in the future !
Donald was awesome. Showed up to the house and immediately went right to work. He quickly was able to tell me the issue and gave me different options of the part to fix it. Once I picked out the one I wanted, he went straight to his van, grabbed the part and came back to install it. He was incredibly professional and very good at what he does. A cool guy who made my house feel “cool” again in this summer heat. I highly recommend!
5 star!!!! Great company. Great service. So glad we went with Paschal for our HVAC needs.
Val did an outstanding job! Very professional visit. Excellent communication before, during and after the repairs were completed! We have used this company several times and are very satisfied with the quality of their work.
We just had Kevin come out and do a maintenance on our HVAC unit. Felt like he was very knowledgeable and very thorough in his findings! Appreciate him taking the time to explain everything in detail to me and answer any questions.
Robert called in advance, arrived on time, checked everything out, and finished in a timely manner. Also very professional.
Danny was great! Very prompt and courteous. Found and fixed our issue very quickly
Brad is very professional. He works quickly, communicates extremely well with customers, and does great work. Plus I like the fact that Brad is a Marine veteran. (He saw the Marine Corps sticker on my car and mentioned it.) I like supporting businesses that hire military veterans. Blane also did a great job. Great team, professional service.
I had a complete HVAC system replaced in January, system was spec'd out by Daniel and Trey. We have had nothing but problems since install from not heating, to system configuration issues, and now not cooling. Technicians have been out more than a dozen times, still have a very expensive fan that moves warm air around the house during the summer heat. Not to mention our electric bill going over $400 to keep our house around 80 degrees. I have been battling these problems for 8 months now, and continue to get the run around every time I call, or when a technician comes out to the house.
Now 1 month later, and still no resolution to our problems. I keep being told that this manager or that manager will call me, and the calls never come. This has been a nightmare experience.
Kevin Mynatt came to our home and seemed very knowledgeable and on point. He made quick work and We have high hope of the problem being resolved!
Luis the tech was great, Friendly and professional
Very courteous and professional. Fully explained everything they were doing
The service men were very respectful and arrived on time. Double checked with me to make sure that I didn’t have any questions and gave me the information I needed for future maintenance.
They made sure I understand what was going on and how to be fixed. Thank you
Robert Davis and his protégé were very helpful, caring, thorough, and just all around high quality dudes! I highly recommend, 5 stars all the way!
Austin came out to fix a stinky dishwasher and give an estimate on a toilet repair…he was very nice and efficient.
This is a company that employs veterans and helps veteran families!!! We had a water leak days before leaving on vacation. They were able to come out the same day we called. They diagnosed the specific problem. Financing took minutes to apply online, and they booked our service for the next afternoon! They also left us with cold water until they could return. They were on time, the installation took a few hours, and we where back on track. They were so professional and interacted with the kids and our pets. Thank you gentlemen! We moved to the area about a year ago and we were blown away by the customer service of this company. We will continue to be lifelong customers, Semper Fi!
Professional and friendly
They was on time performed the job as asked. The service guy was very professional and did a great job. I will use them again as needed.
We had a water leak and they were able to come out that day and diagnose the specific problem and help us get it fixed the next day! He explained things in terms I could understand and was so polite and professional. Thank you guys! We are greatly appreciative of your education and experience!!
Always call and are on time. Very polite and courtious always ask if there is anything else thy can do while they are here.
Just had Chris and helper nick upgrading some plumbing. Chris was very knowledgeable and got my house upgraded in an hour and a half. I now have new outside faucets and he tied into existing copper lines professionally. Great service and a fair price. 5 stars
Michael and his co-worker were amazing. Legit 6 out of 5 stars. The drain works great and is fixed. I was in a work meeting and they were respectful with noise levels. AND they cleaned the sink afterwards. I couldn't recommend them enough
Matt was very polite & he was through in his work. Appreciate the time he took to make sure my unit was in good condition!
I have used this company twice now in just 3 months time. They installed a complete new HVAC System the first time and recently replaced my water heater. I couldn't be happier with both of these installations! Very professional, vigilant, and zeroed in on both projects. Communication was excellent from time scheduled to completion. I highly recommend Paschal! Thank You for your hard and efficient work.
100 year old moms a/c quit over weekend. Got to her place as quickly as they good given their backlog. Fixed problem quickly at reasonable cost.
AJ repaired the damage in my water line in order to fix the leak. He was extremely, helpful, professional, honest, and knowledgeable. Paschal is fortunate to have him on their team. I will definitely use Paschal again, specifically due to the excellent service that AJ provided.
Brad Gwinn is the Master Plumber Paschal sent out to fix an issue I’ve had in the house for awhile.
I thought I could do it myself but I was kidding myself. I needed a professional like Brad to accurately diagnose the problem & permanently fix it for me.
Brad & his assistant were very professional & thorough. I’d use them again for any plumbing problem in the future without hesitation.
The guys called the morning of to let us know they were on there way. Showed up early didn't make us wait all day especially since It was a weekend! They stayed busy. They took pictures of everything they had done under the house to make sure we new what was going on underneath. They were always keeping us informed.It has been very hard finding anyone to do this plumbing under the house and we couldn't be happier. We will definitely use Paschal again and I highly recommend Paschal!
I called Paschal on a Saturday morning hoping I would have someone come out by Monday. They were at my front door within an hour and a half. They completed the job before noon. They were courteous and professional. They checked their own work and double checked it. They recommended work to be done but we’re not pushy at all. Well done!!
Brad was great and very professional. Timely install and great quality.
Corey and ALL at Paschal/GTS have gone above and beyond to expertly guide and support me through a complicated process of repair to our home. Their care and concern was exceptional and I cannot recommend them highly enough.
Great service all around.
Robert and Corey did a complete plumbing check and hot water heater flush. They were very thorough and explained everything they were doing and what all needed to be taken care of. They even rechecked everything before heading out. They were both super nice and didn’t mind answering all of our questions. I would highly recommend Paschal plumbing to all my family and friends!
I’ve used them three times now and each time the service tech has been SO pleasant and explained everything to me in an understandable way. Scheduling was pretty easy and when it mattered they were here as quick as they could be. I have found their prices to be reasonable as well. I’m glad to have an HVAC company I trust.
Tech Weston was through and professional .
Visit was good, but he forgot to close my basement door!
Kevin, took pictures and showed and explained the problems found and provided an estimate for repairs. I will definately use this company again.
Kevin was great. Figured out the problem, had the AC working before he left. Explained everything in detail. Would highly recommend.
Great Pizza! Good atmosphere! Friendly Staff!
Logan did a great job and appreciate you guys being so responsive.
My A/C was running and running, but my house wasn't cooling down, so I called Pascal and I'm glad I did. They scheduled me in during a week of triple digit weather when everyone else I called was booked to over a week out. They sent a very polite and professional repairman who quickly diagnosed the problem and explained my options with costs up front. While I watched him work, he talked me through each test he was performing and was incredibly informative. My A/C is fixed and I will definitely use their services in the future. Thank you Pascal!
Austin was very polite and professional when he replaced a water pressure valve. He explained what he was doing so I could understand.
Zach and Riley were fantastic. They were professional and did a great job. Thanks again for all your hard work!
Jacob did a great job, very knowledgeable of the system and it’s works
Good folks. Especially Jade and Gavin.
Brian did great fast work.
Buy a new trane ac conditioner 16 seer much quite compared to my goodman I had very happy they did a good job on installation
Kevin is professional and explained everything in detail. This was my first experience with Paschal and will definitely use them again.
I highly recommend Paschal’s AC repair. During a heat wave my elderly parents AC stopped working. Because of their ages it was a health risk for them to not have air conditioning. Paschal’s was able to work my parents into their schedule the next day, despite being scheduled out five-days for a service call. The fact that they took my parents safety into concern shows the type of people Katie, Leanna and the Paschal’s employees are. As for the service, the tech called before he came and was early, was very professional, knowledgeable, polite, and efficient with diagnosing and fixing their air conditioning compressor. I cannot thank them enough and we will definitely be using them again.
Not only great service Andrew demonstrated outstanding integrity with his comments and service. Thanks.
We installed a new furnace and air conditioning system this summer, and had a great experience with Paschal. Everything was scheduled promptly and construction dates happened when the company said they would. The office staff responded to texts and emails the same day. Everyone was friendly and professional. Our entire job – hardware installation, vent cleaning and handyman touch-up – was complete in just five days spread over about a month. Everything is working like it should. Our whole house hits the temperature we set to within one degree! We highly recommend Paschal – thanks guys.
We’ve had maintenance, repair and have had quotes for upgrades. Kevin, Bobby and Daryl have all been so professional, competent and very friendly. We whole heartedly recommend Paschal Air Plumbing and Electric!
The repair man, Colton Lindeman, was an exceptional individual, who was not only fully knowledgeable, but polite and respectful. Having spent 2 days in a home with a failed AC, my sick wife and I were amazed at his promptness and good humor in the middle of a heat wave. We hold a contract with Paschal, and you can be assured we will continue doing business with this company. All their personnel are good and helpful, traits we expect but commonly don’t receive from others.
They are always great to work with and have been our preferred A/C ans Heating provider for over 20 years.
Install of new HVAC and air handler everyone was very professional and knowledgeable, install was done quickly and very efficiently, equipment working flawlessly,a five star job!!
Easy to schedule, comparable rate, fast service, friendly, professional tech. (Jacob)
Paschal did an amazing job for us from the initial contact until delivery of our new Heating/Air unit. Everyone was extremely professional and timely with responses. They answered all of our questions and provided multiple options to best suit our needs. I would highly recommend them if you are looking to upgrade your system! Thank you for keeping us cool in this dreadful heat!!! Jessie & Bonita Winters
Came out on same day as called. Work was done fast for our what we needed. Saved me a ton of hours, sweat, and worry. Service men were very friendly!
Both of my technicians were professional, prompt, knowledgeable and explained everything thoroughly. It was a pleasant experience and I would absolutely use Paschal again.
Very helpful and friendly. The job was done ASAP with very good quality. They came to my house and checked, diagnosed and repaired the issue the same day, very efficiently. Thank you for all your help!!
Giovany, and Brian came out due to a mainline clog. Awesome guys. Very polite and was able to get out on the same day we had our issue. Will 100% call and use again. Very professional.
The person that came out was extremely professional and polite, he explained everything so well. He was quick and very patient.
Great job, courteous, explained warranties, job well done.
I had the best service guy I’ve ever had come to my house. He actually explained how my units were set up and explained why they weren’t working correctlyI’ve had several HVAC guys come out and this is only one that knew what was actually happening and took the time to explain it
Robert was extremely knowledgeable. Took the time to walk me through his process, so I truly understand the state of things for both of my systems. When he left, both systems were back online, and blowing cold.
We’ve become Paschal believers and having Val come over to assess and then execute the necessary fix(es) to our kitchen sink plumbing was no exception. He was clear on what he stated we needed and even went above and beyond on not just fixing our issue but making our kitchen system updated. All the time Val was professional and one happy man while working. Yes, I sad “happy”. Pleasure to have Val and Paschal on my job.
Couldn't have been happier that I chose Paschal at random to check on a leaking water heater that I was sure was going to have to be replaced. I made my call at 8:35a.m. to request service. Before 10:30a.m. I was speaking with Brad who was calling to inform me that he would be at my home in approximately 30 minutes. Following Brad's arrival and inspection of the leaking hot water heater; it was bad news as I had expected ~ the water heater would need to be replaced. Brad was able to present me with an estimate of the total cost of the replacement in short order. I okayed the install and Brad left to pick up the new water heater. Brad once again called to let me know that he would be arriving soon with the new water heater. Long story short in under 6 hours on the same day that I called for service; the new water heater was in place. Throughout the entire experience I was presented with nothing but the most efficient and professional treatment by both the woman who took my initial request for service and Brad. I found working with Paschal Air, Plumbing & Electric on the replacement of the water heater such a pleasant experience that when I have to replace our HVAC system my call will go out to this company again.
Very professional Luis an Eli did excellent job! Everything was installed in a timely manner, made corrections to things just because it wasnt right the first time! Cleaned up, leveled AC unit!! Great work. Highly recommend
Pascal has amazing reviews and ratings for a reason; they really are a 5 star business. I was incredibly impressed by how quickly they responded to my call and were able to send over a technician to do an estimate for our water heater and HVAC replacement within a few days. Daniel Minton was our technician for the estimate and he was so professional - he explained everything in a way that was clear and understandable. He prepared the quotes on site and I was able to ok proceeding with ordering the needed equipment for the replacement. I was even more impressed when they were able to come the same day to replace our water heater! Our HVAC installation will be next week and based on the excellent job done by the water heater team, I expect nothing but excellent service.
The service was really good came out on a Saturday and checked it throughly!
Bobby was professional, honest and fast! He explained what I needed and went out of his way to get the part quickly. Great service. I highly recommend them! Thanks so much for your quality work.
Everyone was very friendly, quick service, and fair price. I did find one other place that was a few hundred dollars cheaper and they matched their price. Would definitely recommend if you need a new heat pump. Good warranty and I was offered interest free financing.
Brad and his co-worker (he deserves a shout out as well!) were very professional, courteous, & efficient. Highly recommend!
Plumbing . Helpful in explaining the best thing that we will need to do to prevent anymore water leaks.
I tried for three months to get a local plumber and a well known plumbing company to fix my problem. All I got were appointments not kept. I called Paschal and they set a time they would come. The plumber saw what the problem was ordered the part and in less than two weeks it was fixed.
Offered several options for repair, was great with communication, very professional. Customer service was excellent.
Corey was very helpful and the company is great to use!
Anderson provided epic service, he is knowledgeable, professional, personable and fast. I will ask for him every time I need my system checked! Great job!
Paschal is the best!! Always on time, polite, professional and clean. We recently had urgent Saturday plumbing services ( x3!!!). Chris, the highly qualified technician, was prompt and courteous and efficiently completed our task list. We are confident in the qualifications and reputation of Paschal, and will use them in the future for HVAC and plumbing needs. -D & G Crist, Springdale
Techs Cole & Logan were polite, personable and obviously good at their jobs. They diagnosed our AC problem(s) quickly and did a temporary fix to get us through a hot spell and replaced the needed control board when it arrived. Thanks to those in the office, as well, for the phone calls they made to find the board and to verify warrantee info and to keep us up to date on the overall status of the needed repair(s).Thanks, again . . . Nick & Burnie Ott
Working with the people at Paschal has been wonderful! From the coordinator to the installers I would recommend this business to anyone.
Very knowledgeable technician (Dayton). They ensure the problem is fixed. If not, they will return at no cost to you. The cost of repair work is known before they start to work. The office personnel were professional and friendly.. Highly recommend this company.
Two guys spent a whole day in 100 degree heat installing our new HVAC dual fuel system! Tireless and steady , all cleaned up and running quieter and much more energy efficient ! Thank You!
Very helpful and explained everything! Would recommend them!
They were very kind and prompt. The service was much more pricey than I thought but it looks good in the end, and the leak was stopped.
Explaining exactly what the problem was showing pictures of the parts and explaining everything top notch
We had a wonderful experience!!! Our technician took his time to explain everything to me and my husband! He was awesome!!! We appreciated his kindness!
Today Mr. Jerry arrived to fix my system. Since Tuesday, my HAVAC has been down. Despite the fact that my thermostat indicated 111 degrees, he took his time and destroyed a few hornet nests.Needed a brand new motor. Good news he had one. I'm thankful
Corey was the technician that was very professional and quickly diagnosed the problem. Very happy with their service and highly recommend.
I was amazed today when the technician arrived within a couple hours of my call to fix my unit! I understood it might be “a minute” maybe even the next day before they could get to me as my unit was working but just not cooling to my setting. I assumed AND appreciated that they had to prioritize customers without ANY cool air in this 105 degree heat wave!! Not only did they overdeliver on responsiveness but the technician, Anthony was clearly experienced and diagnosed my problem immediately putting my immediate fears at ease!! I discovered that he even teaches HVAC at the local college which made me feel even more secure in his diagnosis. Thanks to Anthony and the rest of the office team for helping us stay cool today!!!
Tyler and Caleb were polite and thorough in finding the the problem that made my toilet half-flush for months,. People who looked at it before couldn’t find the problem. They also tested my water pressure regulator to make sure it was working. I was very pleased.
I had left a 1 star review recently, and need to change that to a 5! Jade quickly phoned me and had a service tech named Gavin come out that day. Gavin was quick to diagnose and remedy the problem. Jade followed-up to make sure I was satisfied with the service. Both Jade and Gavin are great people and I hope Paschal realizes what fantastic employees they have in these 2 individuals.
Great service by Corey Montgomery. Thanks Corey!!!!
Thanks Corey for getting us back up and running!!
Sebastian was professional & fast The cost was also good
I liked everything about the experience except the cost of repair seemed excessive ! $450 for replacement of outside faucet. Took no longer than an hour!!!! Felt like I’d been robbed!
Cory was here and saved the day. Awesome Quick service!
Had a whole house surge protection installed.It took awhile to get the required breaker, once breaker was received it was promptly installed.
Had the A/C cleand and inspected. Kevin is very cutious, knowledgeable, and professional. He went in detail on what was done and made suggestions on what to get fixed.
Corey fixed our AC unit and did a great job! He was prompt and professional. I would definitely recommend and use him again.
Brad was very nice and knew what he was doing. He gave great information and finished the job in a very timely manner.
Brad did a fabulous job on our under sink piping, faucet, disposal and drinking water installation. Extremely knowledgeable and professional. Will definitely use him again.
I highly recommend them! 💯 percent!! I have a 38 year old log cabin that my parents built when I was 5. Never has had central heat and air. I called these guys , they came out gave me a estimate, I said get it done. And I am here to tell ya they are absolutely perfect in everything!! I have never seen somebody that is so clean and neat as these guys! Absolutely professional all the way around! No mess, no hassle, very, very clean!! And done everything the way I asked. And my house is very custom, not your run of the mill house. We are very pleased! I highly recommend them to everyone!!
They just finished with a custom install on mine and my husband’s log home. I couldn’t be more pleased with the professionalism and care they showed us! We are beyond satisfied. We would highly recommend them!!
As always, Paschal takes good care of us. Robert was friendly, speedy, & informative!
Luis came and worked on my air conditioner system and thermostat. He did an outstanding job. He listened to my questions and worked very hard to check my air conditioner. All Paschal employees I dealt with were extremely courteous and friendly. I bought the extended air conditioner warranty and plumbing warranty because of the excellent service. I highly recommend Paschal Air, Plumbing and Electric.
Kevin did a great job and took the time to review our system with us.
Enrique and Eduardo were our installation techs and we can't say enough good things about them. They arrived on time and worked throughout the day; if they even took a lunch break, I didn't notice. With the help of a few others from the Carthage warehouse (sorry, did not get their names) they installed a new unit and pad, replaced all ductwork and hauled away the old equipment. Very personable and professional. Thought we might see Dallas to inspect the work, but I'm sure he was very busy. We HIGHLY recommend Paschal!
Kevin ran diagnostics on my AC unit and the news was not good, that being said Kevin was great very professional and courteous and very knowledgeable I am actually having a comfort specialist from Paschal come out and give me a quote on a new unit. Would highly recommend using Paschal to shed some light and get you out of the dark for all your heating and air issues. Thank you Kevin
Bobby was fantastic! He thoroughly explained what he was doing. He was very knowledgeable and professional.
We wouldn’t use anybody else!! And we recommend y’all to all our friends. 👍🏻
Kevin, with Paschal came out to trouble shoot our A/C problem . His 16 years of experience is very evident! We have been very lucky, all the various repair people we've had to the house have been so nice, professional and experts in their field. Kevin was no exception!We highly recommend Paschal Air, Plumbing & Electric.
Great guys did the work kept me informed
Skyler was our technician this morning and he was very professional, answering all of our questions and getting our system fixed and tuned up! Also, thank you to the friendly staff that got us on the books when we called! Will use them again!
Under kitchen sink hot water dispenser . Job well done and on time arrival.
Anderson is the best. The guy is profesional, knowledgeable and kind. I would totally recommend him. Anderson took the time to figure out what the problem was and he found it and resolved it. I had another guy come to diagnose the AC before Anderson and the guy did not figured out the problem and he told me that I have to buy a whole new unit for about $8,300 and o n top of that he still charged for the diagnose. Anderson saved me to spend thousands and thousands.Pascual Air, make sure you take good care of Anderson. Thank you, thank you Anderson!
Very kind and quick service. Helpful with teaching some new homeowners about the problems we where having.
The service was quick and professional as well as friendly
Robert was fantastic! He made the whole experience smooth and straightforward, and he helped us sort out our concerns and plan for the future. Would definitely use again!
The service person was very nice and polite. I needed some extra work done and he was able to get it done in a very timely manner.
Cory was great and explained everything well. I highly recommend this company!
Michael was professional. He kept me updated on what he was doing and worked quickly to perform my rune-up. He called before coming and was very friendly and knowledgeable.
Westin and Blane were very helpful and explained what they were doing and did the repair very quickly.
2 services in 2 weeks. Very prompt service. Both men were courteous, personable, professional and knowledge. Very satisfied.
Brad and his team were a huge help! On time, answered all my questions, and went above and beyond! Thank you!
The team arrived on time and explained the process to me including a expected time frame of completion. They were polite and professional. They installed the HVAC in the timeframe provided , cleaned up all the trash and showed me how to work the new thermostat. They made upgrading our unit on a hot summer day, easy!
We have used Paschal multiple times to replace and repair AC units. The technicians are always friendly and respectful. They provide excellent service and works.
Kevin was the nice gentleman and was very efficient at checking our old HVAC System. He explained everything down to the smallest detail. He also explained how someone else could come out and give us a quote. We agreed with him about everything he had told us. Thank you all at Paschal .
Corey did a great job!
Danny came out for our spring maintenance and was thorough, communicative & professional. The peace of mind we get with the seasonal maintenance from pros like Danny is worth every penny.
Michael was kind, professional, and knowledgable; you can’t do better than that! A 10 of 10
Corey Montgomery was the technician that came out today on a Saturday and was very efficient in determining our issue with the AC unit.
They handle all my needs small and large
They were on time, and took time to look at our plumbing to come up with some options to fix the clogged line. They gave me a fixed price which was reasonable, and they fixed the problem. They were courteous and did a good job of cleanup. I would recommend this company to anyone.
Brad was great ! Very knowledgeable and didn’t overcharge me! I would call them again and recommend them to friends!!!
Had a pinhole leak where our water comes in. Paschal responded quickly and sent a team to repair it. Brad was exceptional! Diagnosed and repaired the issue quickly and pointed out another issue that could have easily developed into a major problem for us. We had that issue fixed too. The team was very professional and personable and they did a great job. If you want it done right the first time call Paschal.
Brad was amazing ! Excellent customer service! I will definitely use them in the future !!
Brad came out for a quote on a tankless water heater. He was great. He helped us get our old tank started when the “other guys” told us it wouldn’t. Couldn’t be more thankful as putting the system in right at this moment would have been a problem financially. Was a real help and appreciated the fact that he was honest and willing to help us without trying to up sell us during this time!
Called and they said it was going to be tomorrow. Got off the phone and twenty minutes later they called and got my address and was on their way. Super nice people and knew what they were doing. Thanks guys
Sebastian and Giovanni are the best. They figured out my problem in no time. Quoted me a great price and got to work immediately. I would recommend them to anyone. Fast, experienced, and very friendly. You can't go wrong using Paschal. Thanks guys
Great service my technician Danny explained everything in detail and got our AC running right thankful for that.
Great service by Kevin. Explained everything. He was courteous and efficient in his work.
The guys were very friendly and knew what they were doing. Will use your service again
Kevin was very professional.He answered all my questions.He did a great job.
Brad and his crew installed my new hot water heater in a timely manner. They were courteous and professional. Job well done. I will definitely use Paschal again for all of my plumbing, etc. needs.Thank you again Susan Morgan
The technician was on time and courteous, he was efficient and thorough, and he took the time to explain his findings. His recommendations were honest. Excellent service.
I was impressed by the technician's knowledge and was very friendly. I appreciate the options they give you for your repair/maintenance needs. I would call on them again when the need arises.
I have used Paschal for 3 years for maintenance of my HVAC. They have always had the most professional service men come out to my home. They always explain what is going on with my equipment.
Could not have been happier with our service. I'm pregnant, and I was hot and miserable. Kevin came out as soon as he could and had our system running within a few minutes. Will be returning when we replace our system.
Cory was my service guy and he did great!
Matthew Gibson made this process so easy. I’m so thankful they took care of us so quickly and treated us as family. 10/10 would recommend!
We had semi-annual service, performed by Paschal, and then went out of town for a day. When we returned air conditioning was not working. Danny came out after his normal hours and worked over 2.5 hours to resolve the issue, which it appeared to apparently have been a loose connection at the outside unit. Although this should never have happened, Danny went above and beyond.
Our service provider, Westin, was very through and professional. He identified the problem, fixed it, and went above and beyond to enable us to restore the area he had to cut open. Kudos to the two men you sent us today. We would not hesitate to recommend Paschal to everyone we know.
Brad was very professional explaining what needed to be done and why doing a great job in a very timely manner. Almost too fast for the money charged, but they were here when they said. He taught me you tube is not the way to go for all dyi projects. Would definitely use them again.
We have a family member who suffers from the monster that is dementia….. Brad was very sympathetic, professional fast and awesome 👏 He deserves a BIG FAT RAISE !!
The service technicians have been knowledgeable, professional, friendly, willing to answer my questions and engage with me at the level of HVAC knowledge I have, and helped me make smart decisions about whether to repair or replace equipment.
This company is the best. From the person who answers the phone to the technicians who service the unit they are responsive and caring. So glad they had my back this week. Thank you.
Andrew was prompt and very professional. He did the maintenance and communicated his findings. I never felt any pressure and I was very happy with the service. We have found who we will use going forward with our AC and heating needs! Great job! Keep Andrew happy, he is great!
Kevin was very professional and friendly. Great job explaining things. Definitely recommend Kevin and Paschal Air.
Giovany from paschal came to fix the kitchen sink so it would drain and he do a wonderful job !! And he was so professional at his job. Thanks Giovany ! Great job!
Paschal is definitely the way to go. Past techs have been great but I will specificly ask send Kevin. He is very good. I recommend him.
Always super professional, knowledgeable, and offer thorough explanations. They aren't the cheapest in town but they most definitely are the best,
Technician was very professional, thorough and explained in detail what was needed. Very pleased!
Kevin was professional and very skillful finding and fixing problems I wasn't aware of.
Thank you for your service. Repairman was on time, and his service greatly appreciated. We had called several places and was told they couldn't get out to even look at what was needed for 2 weeks to 3 months. You got him out in 2 days. Thank you.We had a leaky shower head but it was more complex than just changing the old one for a new one. I was impressed with his smart thinking on how to repair the problem. It's a 100 year old house. Eventually I will re do entire bathroom, but we needed the repair done now until we can get to renovations later on. He explained everything thoroughly, gave us price quotes and options for future repairs needed. This employee (Kevin) has a stand out personality and work ethic. Very satisfied with his work. Great customer service. He had such a down to earth character about him that he felt like family from the beginning. Intelligent, common sense approach to the repairs needed. Feel free to contact me if any questions. You have my number. Officer Tim Bridges, Jasper Co.Sheriff Dept.
He did a great job of checking the system out.
Skylar did my annual spring checkup today. He was very good and did an excellent job. He explained everything he did. I would rate Paschal with 5 Stars.
Was hoping to get our AC fixed but we found out a mouse probably chewed on the AC wiring. Looking forward to getting the wiring fixed so keven can come back and try to get the AC fixed. Kevin was very nice and professional and explained the problem and answered my questions.
Brad is very professional. Did a thorough job. Knowledgeable and kept me informed of the process very happy with his work. Will use this company again. Highly recommended.
Excellent service. Brian was knowledgeable about how to repair leak and did a great repair job. Highly recommend
Call paschal out Brian spotted the problem right away they were nice and most of all honest I would recommend them to anyone that needs a plumber.
Very thorough and provided detailed explanations and.options. Serviceman acted like I was his only customer that day. Both times I’ve had maintenance visits I’ve been impressed with the employees.
Great company and people!
We had a Saturday water heater issue that could have been a long, bad ordeal. Paschal was here in about an hour and new water heater installed within a couple hours of us finding the issue.
You couldn’t ask for better customer service!!
Shannon sent someone right away. Corey was very professional, explained and fixed the problem right away
The plumber, Brad, did a great job! I think their pricing was a little high but they made up for it with their 1 year warranty. They resolved concerns in a timely manner
Westin was the young man who provided the service. He was very kind ,& respectful.
Robert and Nick were very knowledgeable and got the job done!
We needed someone in a hurry and Paschal was able to come right out and help with our plumbing needs. Definitely recommend them!!!
Our AC unit stopped running on Sunday night and it was a very hot and humid evening leading up until Monday. We called Paschal Monday morning and they were able to get someone out that day! Other places had said it would be Wednesday and that would not have been feasible with a 2 month old in the house. Our technician Andrew came and saved the day! He was friendly and thorough in his inspection. We had a local HVAC come out twice last year and never actually fixed the problem. Andrew took his time to look over the unit and have air back in our house in less than 2 hours. We are very thankful for your service and will be utilizing your services for maintenance going forward! Thank you Andrew out of the Springdale/NWA area!
This business would have received 5 stars if the rating only included the repairmen. They were excellent! Very knowledgeable, professional, and personable and they finished the job by cleaning everything up like new. The big drawback with Paschal’s is their cost. I had this same repair done on another toilet in our house 2 years ago. I realize costs have gone up since Covid wreaked havoc with our supply chain but this was beyond that. I paid $222 the first time, $417 this time. I would love to use these same repairmen again and again but simply can’t afford it. A big company has big overhead, I guess.
Kevin was very informative and professional .. he called ahead to check on my availability and was on time... He for my AC working great.. thank you Kevin
Kevin was awesome! He explained everything he was doing and what our best repair options were. I would highly recommend.
Very prompt, professional & knowledgeable
Absolutely Excellent Service!!! Giovanni and Sebastian we're Professional, Friendly, and Informative. Truly Appreciate their help and knowledge!!! Will definitely use Paschal again and you have just received a long time customer!
Brian and brad were wonderful they went above and beyond I would use them again
Westin was very friendly, professional and knowledgeable. Our gas hot water heater quit working, the pilot light wouldn't stay lit. The hot water heater is under our house in the crawl space, 1970's design I'm assuming 🤷♀️. Westin got up under there and did his magic and we now have hot water, and all of this on a Saturday. I'm very thankful, you wouldn't realize how much you miss hot water until you don't have it.
Brad was very professional and patient while I asked questions. Walked me through everything and even gave me some tips on what to watch out for in the future. I will definitely be using them again
The tech worked in bad weather conditions and completed the service call. His name is Kevin Mynatt. He was efficient, knowledgeable and polite. Jerry Garrett
Kevin was great!! Very professional and knowledgeable.
Service technician Kevin Mynatt was outstanding! Answered all my questions, explained what was going on with the HVAC unit and was extremely helpful.
The technician was here to address the HVAC system that was not cooling and the fan was running continuously. Kevin was very concerned with repairing the unit by checking it inside and out. He gave us an itemized list of repairs with itemized cost for approval. We felt like he was considerate of us as a customer! We would recommend anyone needing repairs.
We have had a very positive experience with this company from the beginning of their entry into Searcy. Their techs are very knowledgeable and professional. We appreciate how they have handled our account.
I called them because my washing machine overflowed as well as the toilet and bath tub. They responded within 15 minutes. Great job!!!
Brad and his helper(sorry, I didn’t get his name) we’re both very polite and knowledgeable. They fixed the problem and did hesitate to answer questions. Excellent service.
Very satisfied with employee interaction with me and quality of work
They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Reliable reasonable and professional.
What more could you ask for
Paschal is a top notch HVAC company. The employees are polite, conscientious and hard working. I would recommend to anyone in need of HVAC/AC services. Thank you!
Tech was very professional and courteous. I would recommend . Kevin was a pleasure to deal with
Technician was very knowledgeable and personable
Great workmanship. Very pleased with installlation
I've had them out for 3 different jobs and they were great. Did great work, were very courteous. They actually informed us and took pics of some damage we didn't know we had. It's a new house for us and the previous plumbers damaged things without fixing tthem. They explained everything, gave us our options and made sure we were knowledgeable about what we had to decide on. Never have to wait long for an appointment and they always call ahead before they reach your house. Works for me because I have dogs to put outside. All in all a good company with great workers. Unfortunately, this house needs a lot of work so I'm a repeat customer but I know I'm getting good work done.
The crew that did the installation was great! The unit we went with was a little pricey but we are now able to be comfortable in our home, so it is worth it to us. I would definitely recommend.
Update Michael came out today and did a routine inspection found some issues and we are on the road to repairing it thank you Michael 5 stars.Our A/C went out on June 27th 2020 while we was at my grandmothers funeral. weve been without A/C since then its hot we are tired and have called every person we could think of well our last and final option was Paschal Air and boy or boy am I glad we did Contacted Paschal yesterday 7/7/2020 they had a gentlemen named Dallas B. come out today 7/8/2020 and he was early respectful honest and caring he did way more than the others weve called and was upfront with us. Dallas answered all of our questions and concerns. I will forever be grateful and now we wait for our new A/C Thank you Dallas and Paschal Air We highly recommend God Bless.
The Service representative was professional, courteous,and took the time to explain the problem. I am a very satisfied customer of Paschal Air and would highly recommend the company.
Good service! Always available
Great company & professional technicians.
Professional and explained everything they were doing. Prompt service. Brad looked at my garbage disposal and new immediately why it was leaking. Fixed the problem promptly. If I have another problem, I will ask for Brad to do the service.
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Very knowledgeable and quality driven employees, the company and their employees are very nice, friendly and honest people to deal with, Kevin M came out to mom’s house today, (Alice Callaway) 4-12-2022 to do the yearly tune-up and explained what he was doing today, very helpful. Thanks Kevin, Tara Kennedy, grateful, thanks again
Even though, due to code restrictions, Brad and Westin did not install the point of use water heater we wanted under our kitchen sink, they were quite helpful in presenting other options for us to consider. When we decide what we want to do, we will definitely call Paschal to help us out again.
Paschal Air is my go to contractor for all heating and air problems. They are a courteous and efficient team. Special thanks to Kevin today.
Always professional technicians.
I highly recommend Paschal Plumbing and Electric. Brad and Westin did a great job finding and fixing my problem. I will definitely call them again if needed.
Their knowledge and experience.
I called various places to get my AC serviced they were the only place that would accommodate my needs. They set me up for a same day appointment.Very professional. They showed up on time. Fixed the problem with my AC. I would definitely recommend their service.
Jacob was very knowledgeable and courtesy, answered all questions I asked him, did more checks than most, and by the book, I would recommend Jacob for all your maintenance.
Always have reliable and knowledgeable service technicians.
Corey was very professional and informative. Will definitely be using GTS service in the future.
My new generator was delivered today. The crew was professional and polite. They were careful down to the smallest details. They were so diligent with their work, they did not even break for lunch! I am very happy to give Paschal Air, Plumbing & Electric my recommendation!
Great people great service on time and affordable prices
Always reliable and their technicians are very professional. They show you pictures of the problem(s) so that you can see the necessity of their work.
I give them a 5. Joseph was the service tech that came . Very knowledgeable, explained everything. Got me all set up. I even bought the 1 year maintenance plan at my request.
Tech was very thorough and he gave the job all of the time to do a very good job.
Kevin and Austen came to my home to check out my water heaters and gas exhaust. They replaced the exhaust piping in the attic and basement.
They were both wonderful. I would definitely give them a “Gold Star”
They were punctual, extraordinarily knowledgeable, and courteous.
I would highly recommend Paschal and the technicians you sent to my home.
I will use Paschal again, and I will request that Kevin and Austen are the repairmen you send.
Thank you for having such great employees!!
Fondly, Nina Brueckner
Very professional and prompt. Also very friendly techs.
Andrew was very knowledgeable and polite. Will ask for him in the future.
Consultant Matthew Gibson came to our house about one month ago to bid a new heat pump system. My wife and I thought he was very competent in his assessment of the problem we were having. We found his bid to be toward the middle of other bids that we received. We elected to go with an American Standard heat pump based on Matt's recommendation. It took about a week to get the product ordered and then installed. Brian and Garry from GTS did the install in one day. They were very careful about damage and cleanup. They explained the new thermostat adequately as well as the unit operation in general. It's only one month old but so far these guys have done a good job for us. The heat pump, a 2 speed, is functioning well with no problems. We believe we got good advice from Matt Gibson and he did follow up during and after the install to make sure everything was going well. Thanks for everything.
Walter with electrical section was phenomenal. So was his partner. I did not catch his name. They were both professional and polite. 11/10, would recommend.
very friendly and knowledgeable!
Called at noon and they were out by 4 to fix unit. Thanks
Michael was great. Came in and took care of business in the most professional way possible. Great job as always to the team at Paschal.
They’re awesome and very professional
Great company. Techs know what they are doing.
On time and was very knowledgeable of what he was doing!
Gave complete evaluation of everything that was done and everything that needed to be replaced.
Very timely, nice and professional
Heat stopped working around 2:00am last night.I called The office a little before 8:00 this morning and left a voice message.They called me back just a few minutes later and had a technician here in about an hour!The roads are very Icy today and it was around 25 degrees outside!!Had me up and running within an hour or so!!Super great experience all the way around!!We have used Mize in the past and will use them again when needed!!Awesome family serving our community!I highly recommend them for all you heating and cooling needs!!
Very kind and informative.
Joseph did an outstanding job getting issues diagnosed and resolved. He was thorough and very informative. I’d recommend them to anyone.
We have used Paschal several times in the last two years and will always recommend them - they are professional, knowledgeable, helpful, and polite. Thanks to everyone who has helped us!
Very pleased with the technician and the work done. Price for services done we’re very reasonable.
I will never use another plumber again, Pascal is the company to call. Michael came out and cleaned a clogged line that tends to stop up every couple of years. He also gave me estimates for a few other issues including a drain clean out for the clogged line so it would be easier to access. He was very professional and knowledgeable.I wish I had called them the first time the line clogged, I would have saved a lot of money and had far better customer service.
Had a new HVAC system installed by GTS. Can’t say enough about the professionalism from start to finish. Obviously very well trained installation crew. Representative Matthew, who came to my home and completely explained the entire process from start to finish also answered my questions in detail. Their customer service clearly stands out and I HIGHLY recommend GTS! THANK YOU GTS!
They do a terrific job.
Shannon was here today and he answered every question we had.
The work he did was fast and complete.
Awesome 👏 job. 😊 The gentleman that came today was detailed and professional and kind. Explained what he would be doing and any findings. I am very very happy with the service. Thank you so much Michael Healey. 😊
Excellent and friendly service
Good value and professional.
Today was the commission / inspection of our new unit. The two gentlemen that came today were detailed and professional and kind.
Was very professional and friendly, seemed to know his job very well
Technician on was very polite and respectful. Explained what he would be doing and any findings, then provided recommendations.
Expect service, timely, courteous.
The service men are always so nice and professional. They explain what they do and why it was necessary. And they notify me when they are on their way.
Always professional and courteous!
Quick response and very friendly staff. Never want to need them, but when we do, they are always there for us!
The guys who came to work were very friendly and helpful. They showed me the things they had worked on and explained how things worked. They always had a smile on their faces.
Well pleased with the tech that come out!!! I had the unit installed by another company that I deeply regret but the tech that come out has a wealth of knowledge. I will be using GTS again.I would like a phone call to discuss something’s that was discussed when the appointment was made.
We used Paschal for our furnace needs. All techs and sales people have been great! All were knowledgeable, professional and very courteous.
They were courteous and and on time. Knew exactly what was wrong and fixed it right away. I will definitely use them again.
this is a great company to buy from and to use for service. they are with out a doubt the best in the business.
Very professional, keep you posted on time and what they are doing
I have always had great service with Paschal’s! Quick, courteous, and always happy to answer all of my questions. Thanks, once again, for being a local company that I can count on.
I was out of town and our heat conked out and my wife and kids were freezing. I called Mize and 23 minutes later they showed up at my door. Within an hour of my wife telling me there was a problem their technician had it back up and running and charged me a very, very fair price. If you need HVAC work, call these guys!
On time, reputable, knowledgeable, trustworthy. I have a yearly contract with them to check my heating and air-conditioning￼
The best that I have encountered since moving to Fayetteville! I would recommend this company to anyone! Jake so professional and polite!! Thanks Paschal!
Great service! Very nice and trustworthy
Prompt service -always great techs
Great service and trustworthy
Paschal came out on a Sunday morning and fixed a plumbing problem at a very reasonable price. The technician they sent was very nice and knowledgeable.
They were extremely professional and timely! Will use them again!
Jacob was very polite and attentive to our questions and concerns. I have used Pascal for the last 7 years and they have always been so helpful, honest and punctual. I will continue to use them doe years to come.
Michael was phenomenal! Dallas was very thorough and courteous. Even down to putting on shoe covers to go across my floors! From scheduling the call to completing the service, I am pleased and will definitely recommend them to others.
They did the yearly maintenance on my heating and air. Young man was friendly and very through.
Joseph was nice and professional! He arrived when he said he would and and showed me what he did to make sure our heater was in good condition.
These guys are good! Always professional and on time. Been doing business with them for over 10 yrs.
He came in. I had a few other things for him to look at other than maintenance. He took care of them for me. I appreciated that. Went over the details and was out in quick time.
Device tech was very knowledgeable, professional, and explained each thing he did. He asked before any repairs were done and advised of the price beforehand. Will definitely use them again if needed!
Skyler was good. He explained everything and made suggestions for improvements. Thanks Skyler.
Alex was my technician, he did a wonderful job. He was very thorough and explained every thing he did. I would like for him to service my system this spring when it’s time to do it again.
They were very prompt and got our part delivered and installed within a week.
It’s a pleasure to share the experience I had with the staff and technicians. The joy to see that at least one company still had “CUSTOMER SERVICE” everyone I had contact with exhibited the up most respect and the ability to communicate at a level that even I could understand . I was kept informed about the movement of the project each day. The technicians work in harmony with one another they worked as one , very unusual to have each so knowledgeable of their trade. Their knowledge of the product they installed was over the top. I definitely would recommend the company to anyone that is in need of their services. I’m totally amazed at how one company could manage to bring that many people together with such knowledge and work together with no static at all. Even when the job got testy.
Alex Hilbert did the scheduled heatpump maintenance. Alex was on time, personable, knowledgeable, and answered all my questions honestly and professionally. He also suggested possible improvements to our HVAC system to satisfy the concerrns I told him about. I hope Alex can service my systems every time I need it done. I trust him, and he's easy to converse and deal with; along with being very knowledgable about Pascal's business and products. Thanks, Alex.
Donald was great! He called me 30 minutes before his arrival! He was very professional and polite! He wore a mask! And he fixed my problem!
Paschal has been great to work with. Our technician, Anderson is prompt, polite & explains everything thoroughly.We highly recommend them.
From the time I placed the call for repair, all involved were pleasant to talk with and scheduled the repair for the following day. Many others weren't available for a week. Repair was completed and Bobby was competent and courteous. I would definitely recommend their service. Thank you Bobby and Paschal!
I have used Pascal 3 times this year once to do maintenance on the a/c. Once to clean ducts and units and now once to get the heat going. This is a new to me home and glad to have Pascal as a service partner. Very fast turn around and very friendly and knowledgeable service techs. Highly recommended.
The service was done swiftly, thoroughly, and efficiently. Malik was pleasant and businesslike. I would say the service call (it was routine semiannual maintenance) was perfect.
Installed new circuit breaker. Repair man was great!
Great experience with Michael! He came out today and went above and beyond for our routine maintenance! He was able to get our system running and then even found a small gas leak! He took the time to teach me about my system even though I know that took him longer. We are super appreciative!
Had our first visit for the seasonal maintenance program- Skyler was our technician. It was incredibly thorough and he was very knowledgeable and helpful. Would highly recommend! I felt like they were ethical, professional and were looking out for my best interest!
I have always used paschals for my hvac concerns. They are always super helpful and easy to get ahold of! They are considerate of my schedule and I am very thankful to have found such a great company!
Paschal maintenance of our heating system was done by Alex. He was very professional and took time to fully check the system as well as provide tips and insights on how to maintain good operating system.
He turned the heater on via my thermostat. I thought he turned it off while we were discussing what he found. However, the next morning we found out it was still on which was upsetting since our windows were open.
Travis, was very helpful and well informed. Explained what he did and helped us understandHow to work our system better.
MIZE Heating & Air helped us size the equipment for an important customer and the results were great! Philip and his team are always very helpful and give great customer service.
Mize has amazing customer service! I called because our AC went out. Their repairmen were booked so the owner personally came and looked at our unit. He then made sure we got the part we needed the same day and installed it himself. I feel like they went above and beyond to make sure we got our unit running again. I highly recommend them and will definitely be using them in the future!
I cannot say enough about how pleased I am with the quality of the service we have received from GTS Heat and Air. They are always so responsive, professional, and knowledgeable. Tyler was our technician today and he was exceptional. The quality of their work is outstanding and their fees are very competitive. We have an annual service contract with them to keep our geothermal system in top operating condition. I highly recommend GTS.
I use their maintenance program now after they did a repair for us last January. I am very satisfied. Last time we had Tyler, who is awesome! I feel that this company gives good value and their employees are honest and knowledgeable. Two thumbs up! -Julie Mertens-
Tech arrived right on time. Efficient in his work.
As usual, ‘Top Notch’ service call today. I can't say anything bad about any GTS crew or the business. I have been blessed in so many ways with regards to GTS.I’ve been a customer for many years and each technician you have sent to my home over the years have all been amazing. Today, I do want to especially shout out Tyler for going that extra step as I can only compare him to what I've seen from others in the past (again, each one have been wonderful) but the level of attention to details, professional demeanor and genuine care for me the customer just was beaming today! My hat's off to him and I wanted to send this out to ensure you pass it on to those above him.To the owner/s of GTS, keep your amazing technicians in place as they are serving your business well.
We had Corey as our tech he was wonderful very nice and got right on the job thanks
From the top down this company does what they say they will do and with professionalism. Thank you Mike, Matthew, Jeremy and Dustin. A+ Company!
GTS installed a new heating and A/C system for us. Their quote was very reasonable, timelines were met, and the techs were very professional during the installation. Everything was CLEAN and put back in its place after they left.
We arrived for the holiday weekend only to find our A/C was not working. The thought of turning around to drive back home was not appealing at 6:30 pm. We called the after hours number and Corey called back with an estimated arrival time. He arrived with a positive attitude and was very nice at 7:20 pm when I’m sure he would rather be home. Based on our conversation and his knowledge, he already had a good idea of what the issue could be. He repaired it and we have A/C!!! Corey’s display of customer service and professionalism was outstanding. We are very pleased!
Douglas and Blaine installed my unit. They were extremely professional and very polite throughout their time here. They proved to be extremely hard workers working in the heat and humidity as well as carrying a huge unit up the attic stairs. They stayed here 9 hours barely having anything to eat at lunch and worked steadily. Their service hit every detail to provide a perfected outcome. I will long remember what an exceptional job they did!! I highly recommend MIZE Heating and Air. Everyone I have talked to has been helpful and polite!!!’
The technician was very respectful and knowledgeable very thorough thanks David House
We are new to Hot Springs Village and we had a thermostat go bad. Corey, from GTS, completed the repair and installed a new thermostat- all in the same day! With this responsiveness we will plan on using GTS for all of our heating and cooling needs! 10 out of 10 all around- thanks Corey and GTS.
GTS scheduled a Tech and Dustin showed up when they said they would, which I found to be refreshing. So far that has not been my experience with professional contractors or subcontractors in Hot Springs Arkansas. I moved from the Dallas area and you would not survive in business with the attitude I've experienced in my two years of living in Hot Springs. So great job GTS. The rest of the construction and service industry should take note and learn that showing up, doing quality work gets you referrals and return business. In my option the key to staying in business.
Really honest folks. Saved me from spending over $12,000 my former HVAC company wanted for a problem they said I had,but GTS tested and showed me the supposed problem did not exist.
Tyler Briggs did a really good job
Anthony did a very thorough job on cleaning and servicing my packaged HVAC unit. He arrived on time and was very professional.
As they say, 3rd time is charm. After calling two different HVAC services, I called Mize Heating and Air. They came within two hours of my call and had my unit fixed. Extremely friendly ,knowledgeable technician who took the time to explain what was going on with my unit.When I need a new unit, I will be calling Mize to purchase and install. Excellent customer service.
Tyler was great he clean the unit so well I think it maybe better than new!!! Thanks for taking good care of our equipment
Very friendly courteous, Tyler Briggs was careful to keep debris from getting on the floors & explained in detail all that he had done. This company has been our GeoThermal unit choice for years!
Was very impressed with all aspects of company. Mathew was thorough and followed up when said he would. Dustin was very professional and easy to work with. Would recommend them highly.
Very professional quality work. Full of information. They use the best equipment on the market. Took they time to run my line set and furnace exhaust in the existing locations which is a plus for me. They didn’t short cut by cutting more holes and patching old ones to make it easier. The less holes and patches the less chance of leaks. They called before they came and they were on time. Walked me through the project and gave me a rundown on my system. I would highly recommend them to anyone. If I ever need any HVAC work which I shouldn’t I would definitely call them. You get what you pay for and so much more. I would give them 10 star rating but you only get the choice of 5. Thanks!
On time every time nice guys to deal with
Really appreciated Dustin coming out at end of the day to get my system working again. Very friendly and professional. All my experiences with GTS have been wonderful.
I wanted a second opinion on diagnosis and pricing for fixing my heat pump. I’ve been a loyal 20 year customer of “the other guys” but they are no longer locally owned. I’ve decided to make the switch to GTS after several issues with the other company. Anthony arrived this morning and by the time he finished, I have switched loyalties. Here’s to the beginning of a long relationship with a family owned business who puts customers first.
Great service, and timely response as always.
They are the best service company. They are all so kind and are always there when you need them! Jeremy and Corey are my favorites. Would recommend them to anyone.
GTS has always been great - extraordinary service every time I've called. But today, WOW! Roads covered with snow and more on the way - the heat went out and Dustin made it over and fixed us up! Only need one blanket tonight! Thanks GTS!
This review is for my neighbor (Sandy and Jim Bokus) who do not have a google account and asked if I could do it for them. 5 stars!!!!8 inches of snow in Hot Springs, AR today and temp of 16 degrees with wind chill make it feel like 5 degrees. Our subdivision is surrounded by hills and no vehicles going in or out. However; GTS was able to make it over here to help, when their heating unit was not working properly. Their inside temperature fell below 60 degrees. The serviceman was very professional, found the issue, and got the unit working. The couple highly recommends GTS for all your heating and air needs.
After much research of local HVAC companies I selected GTS to install a American Standard 1.5 ton AC/Gas Furnace in my lower level to replace my 32 year old unit. From the start of the process in discussions with their sales rep Matthew to the install with techs Dustin and Josh the process was professional and seamless. GTS was also competitive in price and of course their excellent customer reviews weighed heavily with me in selecting them. We also had them install a new smart wi-fi thermostat which allows us to make adjustments from our phone. My wife who is a techie absolutely loves this thermostat! All in all we highly recommend GTS Heat and Air and would not hesitate to use them again when my upstairs unit needs replacement.
i have been a GTS customer for many years and find their service to be excellent. Always courteous and right on time for appointments. Their technician that came today, Tyler Briggs did a thorough job and explained the service performed. I can certainly recommend GTS.
Very professional. Workers were neat and cleaned after theirselves. Would use them again.
Today a very nice young man, Tyler Briggs, made my winter inspection. Thank you for always taking good care of my unit.
We bought a new American Standard unit from GTS to replace an old unit. Dustin and the other technicians were on-time and courteous and professional. They also added a second return intake. Good communication with the sales rep Matthew as well. Very happy with the service from GTS and the system they sold us so far. Highly recommended.
Jeremy was thorough and professional, answered all my questions, and helped me to better understand how our geothermal system works.
We have been using this company for over a year to keep our 30 year Water Furnace operating, all techs they send out were always very polite, knowledgeable and professional. When we finally decided to replace our old unit with an updated Water Furnace the three techs, Dustin, Zack, Brian, were a great team, doing very good work and completing this project in a very timely manner. I would recommend this company.
Everyone we dealt with was very professional and knowledgeable. Our old unit was on its last leg and they got us a new unit installed quickly. Thanks to all who were involved.
The technician was very professional and friendly. They always do a very good job. I would recommend GTS to other people.
Dustin was very professional and timely in his arrival. He was extremely polite and explained what was going on in detail. My wife and I felt confident in his abilities and highly recommend him.
Jeremy was a very professional technician. He knows all the ins and outs of the trade. Also very personable. Would definitely recommend them to anyone needing HVAC work done. 👍 👍
Corey was Fantastic! On time, knowledgeable, friendly, and professional! We are so happy to have gone with GTS for our heatand air needs. We are in the middle of a remodel. And will be needing their services again at a later phase. We will certainly use GTS again. Thank you for such great services and prices!
We had a service check on Thursday afternoon, however, this morning, Sunday, October 25, 2020 we noticed our heat wasn't working. My husband called Mike Gibson to see if they could send someone to repair our heater first thing Monday. To our surprise, Tyler Briggs came to our house on Sunday morning right after he called and repaired the heat within an hour or so at no charge. We currently have a service contract with GTS and we are extremely pleased with their prompt service. Can't say enough about the excellent service and knowledgeable staff GTS employ. We plan to stay with them as it is difficult to find good service. Thank you, a happy customer
Very professional and knowledgeable - located and fixed the problem. Will definitely use in the future and refer.
GTS has been my HVAC maintenance source since moving to HS in 2018. We have been pleased with their services. Gene and Tyler are very professional and really know their stuff!!
Always great to see and be around
Very curtious, fast and prompt, great customer service, Matt R did a great Job.
Cory fixes are unit. He did a fast job on it. Thank you GTS.
Fantastic family owned company
Updated (8/25/20: I ended up having to have my unit replaced. Mize Heating & Air Conditioning made the process very easy. It took the two man crew around 4 hours to remove the old unit and install the new unit. I could not be happy with the service that was provided. Thank you Mize Heating & Air Conditioning for such awesome service.Michael was professional and took the time to answer all of my questions. I will definitely use Mize Heating & Air Conditioning again.
We recently purchased a new home which has a WaterFurnace geothermal heat pump system. Not being familiar with geothermal, I called the manufacturer to learn more and find someone who maintains the WaterFurnace units in our area. They directed me to GTS Heating and Air. From the first phone call I recognized I was dealing with a very professional organization, and when Jeremy the service tech arrived it served to further confirm that GTS is a professional customer focused organization.Jeremy took the time to walk us through how our system works, the location of major components and their function, as well as providing some tips to help keep the system running efficiently. He then conducted our Spring service check and provided us with detailed information on how our system is performing. We could not be more pleased with the service we received from GTS.2nd Review:Moved (again) and GTS installed a new American Standard heat pump for us... and again a great service experience! Crew had old units out and new units installed and operational in about 5 hours, including a through clean-up, and instructional session on operating our new heat pump. Another awesome customer experience!
Great service and knowledgeable staff. From the owner to the service techs to the the lady in office, all are very professional, courteous, informative, and even cleaned up after them selves. Highly recommend these guys
The men that came were on time, were very nice and courteous, they worked very efficiently and cleaned up behind themselves. They did a great job replacing my old system and they offered the best price of five companies. They will be my go to for any HVAC needs.
Dustin was professional, timely, and efficient! Back and running now! Thanks
Your serviceman was polite and informative. I liked him very much. Thank you
Call them out to my local business and they were extremely friendly and helpful had us up and running in less than 20 minutes
I was blown away with the service I received today with GTS. Gave them a call this early this morning when I discovered my A/C went out. Within maybe 45 minutes of calling, I was assured I would have a technician out today. Once the tech; Tyler Briggs arrived he jumped straight into figuring out what the issue was. Once the issue was discovered, there was no wait in getting it fixed. Tyler was beyond polite and kind while fixing the problem and once he was finished he let me know I should be good to go and if not to give a call. I will definitely be using GTS for all my future AC needs going forward! Myself, my wife, and our little daughter thank you all for being so fast and cordial when fixing our problem!
GTS has outstanding service! We called their after hour number, Sunday morning I might add! The technician Tyler Briggs was there in 15 minutes!! Unheard of! Tyler went above a beyond in getting us back to cool again! Not only was he professional, he was courteous, polite and very informative. Kudos to Tyler! Thanks again GTS, great company!
I could not be more pleased with my experience with GTS. When my old heat pump failed I contacted several companies for estimates. Noel with GTS promptly responded to my email and came out the next day. He explained the various options and got back to me with prices that same day. I had been without air conditioning for a week so when I placed my order Noel contacted me that I would be getting the heat pump installed the next day! Tyler and Zach arrived on time and were courteous, hardworking, and professional. GTS is the best HVAC company I have ever dealt with.
Excellent work! Great people & service!
GTS recently completed the installation of a complete replacement A/C system for our townhome. After much research, receiving multiple bids and followup questions, we decided on an American Standard system. From the receipt of the proposal from GTS to the completion of installation everything went well. The two installation technicians, Tyler and Dustin, were exceptional. They worked diligently from arrival to departure. The quality of their work was above exceptional and was completed in less time than expected. If we need further A/C service we would not hesitate to ask for Tyler or Dustin.
Dustin was the tech today. Great Service, as always - Thank you GTS and Dustin!
Came out immediately. Knowledgeable and very respectful. Prices were affordable.
We needed a new unit. From the first visit, we enjoyed having someone explain everything to us and take the time to talk about our options. Today while installing, they were here early and worked hard even though it was a hot. We love both of our experiences with Mize and will continue using their services.
The crew was very friendly and worked so hard to give us a good quality system. From our estimate through the install, we felt like our best interests were always the priority. Hands down, we recommend Mize for any heating/air issues. You will be glad you called them!
They did such a great job! Everyone was very nice and professional. I had a very difficult attic to deal with and my install guy Brad made a job that seemed impossible, possible. Couldn't be happier! Thanks so much guys!
(Aaron)Technician was on time and very professional explained what he was doing every step, great job!
These guys were very professional and very knowledgeable and made sure everything worked as it should before they left. I will most definitely refer them to anybody out there.
This is the best decision I ever made! Everyone was so professional, knowledgeable, friendly and best of all they did a great job! They kept my concerns first. I highly recommend Mize Heating and Air Conditioning!!!
Had a problem with thermostat and they were at our location to fix the issue 30 minutes later. Fantastic service. Aaron fixed our issue and was very knowledgeable and professional.
Very friendly crew. Had the job done in half the time expected. Mize guys worked as a team and got the job done.
Very easy from the first call with issues with my ac to the post install visit with an entire new system. The staff was knowledgeable, they scheduled me in quickly, they arrived when they said they would, the entire job was completed quicker than originally stated, and everyone was friendly. Thanks for a job well done!
This was the best experience I've ever had with an HVAC replacement! Everything was done quickly, they arrived right on time, and they taught me how to use the new thermostat. Great job all around!
I cannot say enough about GTS & Aaron. Very professional, friendly & made the experience so easy. I would recommend GTS to all my friends & family!!
We have used GTS for a few years now and have always been very pleased with their service. We have contracts with them for their maintenance program on our houses. Gayla is a vital part of keeping me on schedule with these visits. This past week we purchased a new American Standard air conditioning/furnace unit and were so pleased the information we were given before the purchase. Thank you Matthew and Zach for being so kind and for working tirelessly installing and answering all of our questions.
Thank you for such a great experience with our heat and air installation. The techs that arrived were very professional and knowledgeable of the entire process. It was a “stress free” installation .Highly recommend Mize Heating and Air Conditioning.
Great experience with Mize. Very easy to work with and fast! Great price compared to other competitors. Installers were great and went above and beyond to make the install clean and tidy. Would recommend Mize Heat and Air to anyone wanting a quality job at a fair price.
Gene serviced our units last Friday. He has been our preferred technician for many years. We were comfortable having Gene in our home-we are being very careful about social distancing at this time. Gene was very respectful of our concerns as he wore a mask and limited his time in our home as much as possible. Could not have wished for better service.
Mize Heating and Air Conditioning are great. They went over and beyond to get the new unit in place. I highly recommend them. The guys were real pros and very nice. Thanks for a job well done.
Very professional and prompt.
Called GTS @ 8 AM, here by 9AM!! Professional and courteous technician! The best service!
We had our semi-annual maintenance for our geothermal unit today, Tyler was our technician. He was on time, had a professional appearance and was very focused on not bringing the outside environment into the house (he kept his shoe covers on at all times). He got right to work and seemed very knowledgeable and kept us informed as he went about taking his readings and testing the heating and air functionality. This is our typical experience with GTS, and with their help our 8 year old unit is running like a champ.
I was very pleased with the technician and the professional way of his knowledge to explain what he found after he serviced our heater unit. Great Job Orin!!!
The guy showed up before the time they were supposed to, which was awesome! They were professional and got our heat back on! Thank you so much GTS! We have been using them for 15 years or longer and will always continue to do so!!
Very professional meeting. All of our questions were answered. From the day we signed the contract the unit was shipped and installed within two days. Very clear instructions and guidance on operating the system were given to us. We have follow up texts checking on how everything was operating and if we were happy with everything. I highly recommend this company.
I will never use another heating & air company. They are trustworthy and the employees are extra friendly. The service they provide is beyond what is expected! I love the fact that they are prompt and keep me cool in the summer & warm in the winter!!!
Mize Heating & Air exhibits great service and work ethic! Their staff is the friendliest around! If you’re looking for for heating and air service, call Mize Heating & Air! You’ll be glad you did!
By far the best heating and air company out there! Easy to contact, fast response and superb workmanship! Staff is very friendly and professional!
They were very thorough and detailed in the inspections. They were very kind and honest about the work they were doing.
Tyler Briggs stopped in today to do our annual GTS check-up. He was knowledgeable and extremely courteous. When he found a small issue that needed additional attention, he stayed to fix the problem, explaining what he was doing along the way. We really appreciate the service GTS offers and the work that they do! Thank you, Tyler.
Mize Heating and Air is an exceptional company to work with. Philip Mize and numerous technicians have worked on our units and recently replaced one. We have always been impressed with their service and professionalism. Would highly recommend them to anyone looking for a heating and air company.
Had our semi-annual inspection today. Technician (Gene) arrived early which was nice. As always very friendly and very professional. Performed a very thorough inspection and even found a component that was beginning to go bad and recommended we replace it. As a Christmas present he called and found out it was all covered under warranty. love doing business with GTS.
Tyler Briggs came out today for the semiannual service & inspection. He arrived early (appreciated that), introduced himself, & got right to work. He discovered one issue, explained the problem thoroughly, told me what he needed to do to correct it, & did so. He even had the part on his truck, so he was able to perform the work quickly. He was very professional, both in his work & behavior. I appreciate the great care & attention provided by GTS.
Great customer service! Thanks Tyler.
Aaron was my tech. Seemed very knowledgeable. They always take care of my head issues. Great company.
Just had our semi-annual checkup with Tyler Briggs of GTS. Our thermostat had gone wacky after a recent power issue, and Tyler reset everything back to where we like it. He was very patient with us old folks, thorough & efficient.
Always on time. Friendly service personnel.
Mize always does an excellent job for us! The office staff and technicians are courteous, professional, and knowledgeable.
This morning was our annual maintenance service agreement inspection. They were scheduled between 8-8:30, showed up on time. The technicians name was Tyler, he was very nice and courteous. He did a thorough inspection. GTS is a pleasure to do business with, I highly recommend them!!!! Great job!!
Josh and his crew were great!
Just received a new hvac system. Very pleased with the service .
They resolved my issue the same day and did not have to order a part like the first company said had to be done after the first part they ordered did not fix it...
GTS team was competent, thorough and personable.
From the owner to the installers this company is top notch. Phillip, Kim, Brad and his crew were awesome. Installation was smooth and they even cleaned up after finishing....could not be happier!!
Excellent service. On time and helpful.
Mize employees have always been very polite and professional. Very happy with this company.
My husband, David and I are so pleased with the work that Mize Heating and Air did at our church. They were extremely professional, timely, honest, and friendly. We appreciate their expertise and would definitely use them again!
Wow, what a professional company from start to finish! The tech Josh was very helpful and they did a great job
These guys went above and beyond to find us an affordable unit. Our house has a difficult floor plan but they never hesitated to take the job on and they did a wonderful job with the install. I couldn’t be more pleased with the professionalism and integrity these guys showed. I would highly recommend Mize to anyone who wants quality work at an affordable price. We couldn’t be happier with our experience with them from start to finish! It was a rainy muddy mess when they were doing our install and they even took precautions to keep the mud out and they cleaned up every mess they made! Way to go Mize!!
I have used Mize a number of times for repairs and new equipment installation. The entire staff is friendly and they really know their business. Completely professional and they go above and beyond to do things right. They really take care of the customer. The best I have ever used.
We have used GTS for the last 2 years. Gene, the service tech came this morning for our maintenance check. He was prompt, thorough, and very knowledgeable. In fact this morning I just recommended GTS to a friend. Thank you for the GOOD service.
Matt, our service tech, is extremely knowledgeable, through and professional!
We have used GTS since we built our house in 2012. We have a geothermal heat/air system and we have them do a preventive maintenance service it on it every spring and fall. They are professional, prompt, and thorough at every visit and have always provided excellent service. We have also had a couple problems with the pumps and they quickly isolated and corrected the problems including dealing with a manufacturers defect on one of the pumps to ensure that it was replaced for free.They always call in advance to schedule our preventive maintenance appointment and they arrive on time, every time. Gene is the technician that usually comes. He is respectful of our home, he explains the work that he does along the way, and is super nice to deal with. He even likes that our dogs follow him around in hopes that they get to help! We are very happy with their service and will gladly recommend them to anyone.
When you need help, it's comforting to know that GTS will respond quickly. They arrive when they say the will arrive, and we have great confidence that our problem will be resolved quickly. Gene is our regular technician, and he's great.Yesterday, our AC wasn't cooling. I called GTS at 7:30AM, and by 2:00PM, Gene was at the house and had diagnosed the problem. GTS sent another technician all the way from their shop to our house with a replacement part. By 6:00PM, we were back in business. GREAT Customer Service!
Matt was informative and quite knowledgeable. I appreciate his patience in answering my questions. He did a nice job.
Had to call them after hours with a non working ac unit. The tech arrived quickly and was very efficient in figuring out the problem. Always professionals. Love this company, can’t go wrong hiring them to take care of your heating and cooling needs
Could not have ask for better service when Mize Heating and Air installed our new Trane system.
Great Service and Support on my Geothermal system. Highly recommended
After our HVAC unit went out, we contacted Mize because a number of our friends/coworkers had so suggested. We had a quote quickly... they didn't try to sell us the largest or most expensive unit but recommended units that would meet our needs. They brought a window unit to get us by until the new unit could be installed. The installers were prompt, respectful, professional & friendly. They kept me in the loop as the day progressed & did a fantastic job with the install. I wouldn't suggest wasting time with any other company... Let Mize make your home comfortable again.
What a professional, and knowledgeable crew. Everyone from sales, installation, and customer service are very courteous , knowledgeable, and professional. I would highly recommend Mize Heating and Air. Thank you all for such a great experience.
GTS and their technicians always do a great job keeping the heat and air at my home serviced so that it is always comfortable. Always prompt and courteous service!
Aaron arrived promptly on a Sunday and provided wonderful service!!!
Brad and Patrick were Fast, Courteous, HelpfulWe Recommend Mize For your Heating and Cooling.
I purchased my home second hand with the geo already there..didn't know a thing about it...all I know is it works great, saves me tons of money and if I ever have the smallest problem, they are there asap, even if its 10 at night...love my system, but love my service even more..Alan George. Benton Arkansas
Excellent experience with GTS. Corey was personable and on point. Highly recommend.
Great workmanship from the crew! They worked quick and were very professional! We appreciate all the hard work!! They left my house clean, too!
Every time I have interacted with Mize, everyone has been very nice. Friendly, polite, and professional. The only thing that could make them better is if they provided the parts and labor for free 😉
Very profession and customer oriented company! Always quick to respond and help! High quality work and wonderful people.
Charles and Troy were very professional, informative, family oriented, etc. I highly recommend them to anyone.
Araon came out and checked our system on the AC. Great customer service, professional and courteous. I highly recommend them.
Michael Montgomery gave excellent and very efficient service. He is definitely an asset to mize heat and Air
GTS is the only company I trust to do a quality job. From the diagnosis to the maintenance, GTS, is efficient and competitively priced. GTS is well worth the money.
These guys are the best! Called at 830am, and they were able to send someone out by 10am!Professional, polite, informative and helpful! Thank you Corey for taking care of our a/c today!
I have had issues with my old unit for some time. I called Mize Heat & Air around lunch on Monday and they had a guy within an hour get us comfortable for the night. By Tuesday afternoon they had the new unit installed. By Tuesday night I was wrapped up with blankets. The installers also get a 5⭐️ rating.
The best & most professional team there is!
GTS came out same day in about 45 min,Matt came out and fixed our problem right away, I will definitely be using them from now on
My landscape contractor hit my Geothermal line. I called in and the Geo Team at the house in one hour. Very Knowledgeable Technicians, WITH ALL THE TOOLS AND SUPPLIES to make the repairs and recharge the system.These Technicians are well trained, and have all the specialty equipment for the job. Very courteous and very knowledgeable. They come prepared and get the job done.This is NOT a one man in a pickup truck company.Absolutely Real Professionals from the top down. When they leave everything is checked out and working, and the work site is clean.No one better.
Quick response time, friendly service, no nonsense.
I called to report that something was wrong with our home AC unit. Shannon took the call. She was very pleasant and concerned. I knew I was in good hands. The next morning a very courteous service technician, Orrin, was on at the house and diagnosed the problem. The next day the necessary part had been located and Orrin was back to install it. We are much cooler now thanks to the great service from GTS. Could not have been more pleased with the service or the cost.
I found GTS’s service very professional and quick to find my problem. I look forward to working with them in the future.
GTS Heat & Air Great service!
Best experience ever! GTS sent out a technician very quickly to service our AC today. Aaron was super! (kind, courteous and quick!) He came to our rescue and addressed the problem. Thanks, Aaron and thanks, GTS!
Excellent service. Tyler explained what we needed & why, and explained the work he completed.
The GTS maintenance program gives us peace of mind knowing that our 13 year old unit is being serviced regularly by their professional staff. Today we called because our thermostat was malfunctioning and they had a tech here within the hour. He had a thermostat with him and installed it quickly and professionally.
I have been a customer of GTS heat and air for about 13 years, wouldn't want anyone else to service my air conditioner, if you're looking for a very polite and courteous technician ask for Tyler Briggs!
GTS provides prompt expert services. We use their prevention maintenance program. Last summer they came out immediately for an urgent issue and we were very pleased with their work. Recently Jeremy did our semi-annual inspection; he was very professional and helpful. I highly recommend GTS.
Fast service! Great service! Thanks Aaron! Great job, fixed the problem when others could not, due to excellent troubleshooting skills!
GTS (Jeremy) was professional, polite, prompt and thorough with our service. The problem with our unit was found and repaired in no time. Thank you.
GTS installed my heat pumps so I called them for annual service. Gene was my technician and was very knowledgeable and friendly. He made the necessary adjustments and the system works great. Highly recommend GTS.
Customer satisfaction is a priority whether it’s installation of new equipment or service after the sale. Knowledgeable and professional employees who answer questions and encourage feedback from the customer. Every concern that I’ve had has been addressed. Highly recommend this company.
So thrilled we joined the Mize team!! Excellent and professional service!! Anyone who needs service or new unit, we highly recommend the Mize team!! Ty Michael and Charles, great people!!
Had excellent and appropriate service attitude. Arrived on time and was very efficient and detailed as to what the problem was. Rates are reasonable and had job completed in short time. This job was done at Bruce Pierce at 620 Cozy Acres Rd Mt Pine Ar 71956
Good service by good people
Honest and Trustworthy!
Great to work with, they arrived in a timely manner and did the job for a fair price.
The Crews are very nice and professional, the work looks great.
Great people great service
Very knowledgeable and professional. Technicians are very courteous Great company with great employees. I would highly recommend Mize Heating and Air
I highly recommend Mize Heating and Air, Inc. We gave them a call when we had a problem and they fixed our problem that same day! Super friendly and professional services!!!
Great company for HVAC installation and service. Highly recommended! Be wise, call Mize.
Such a solid, honest and respectful team! Being honest anywhere goes a long ways but more so when it comes to financial decisions and letting someone in and around your home! GreatJob guys!
Great service! Very pleased!
Whoooo Hooooo Brad is AWESOME!!!!!
Great people Great Serivce Great price!!
Great company. You can tell they really care about you and making sure you have the service you need.
Absolutely, without a doubt, GTS has the best Heat and Air crew in Arkansas. Don't settle for less when it comes to quality, consistency, and dependability- This company is your best bet for your heat and air needs.
This is a wonderful company to do business with. Professional customer service, very fast service when needed and people that know what they are doing!! Best of the best... I highly recommend them!
This is an awesome company ran by a Christian man with Christian values. They have professional and dedicated employees that will service you unit. I have a trane unit and love it!! Phillip Mize and his team are great.
Mize heating and air prides themselves on customer service. I often feel like good customer service is out the window but not here! I was only shown kind professionalism from start to finish when working with this company. I highly recommend Mize heating and air.
Mize heating and air did a wonderful job installing my new Trane unit for usin our new home.
Same day service on my business's AC unit! Serviceman was very courteous and efficient, and the price was right. Thanks GTS!
We recently needed to replace our heat pump for our house and one of the companies we requested an estimate was Mize. They are totally professional in everything they do. They are a very organized and straight forward group of people that gave us 3 estimates and answered all of our questions. We ultimately decided to go with Mize because of their great financing options, Trane products, courtesy and professionalism. I personally appreciated that they reference a biblical work ethic as well...it may not make my heat pump work better, but I believe it does say something about their ethics and honesty. The install went exactly as estimated and they cleaned everything up after the work was complete. That's been a month or so ago and we couldn't be happier with Mize!
Very fast and efficient. Extremely couteous and professional. Would recommend to anyone.
It was a hot Friday afternoon when a part failed on my system. It was near 5pm when I called the number I had stored in my phone and there was no message so I did not leave a voicemail. I thought we would have to stay with family or get a hotel room for the weekend. About 5:15pm Mr. Mize called me back. He said he was on his way home, but would turn around and come fix my problem. He did! My system was back up and running within the hour! He said "I would not be able to sleep tonight knowing one of my customers was in need". THANK YOU Mr. MIZE. 5 Stars!!!!!!
Great Friendly Service with quality products!
Very satisfied with Mize H&A! All employees are professional and courteous! We have used them twice now and have not been disappointed!
They came today and serviced 5 of my units at my business in Cabot. If you own a business and don't get your heat and a/c units serviced regularly you should. You change the oil in your car don't you?
Absolutely amazing service! Came out on a Sunday and fixed us up fast. Very knowledgeable and explained everything so we could easily understand our options and make informed decisions. Five stars is not enough!
Great company! The guys are very professional and courteous! Thanks for a job well done!
The crew went above and beyond to take care of installing our new unit. Explaining how it operates, very professional. Very respectful of our home and property. Trustworthy group !!! Highly recommend them to anyone!!
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