Thank you for considering Paschal Air, Plumbing & Electric as your service provider. We are proud to serve Arkansas & Missouri for more than 50+ years. You can rest easy because whatever your air, plumbing or electrical needs may be – there’s nothing we can’t handle. It’s our passion and it’s our promise to you, one that we proudly stand behind. Avoid the hassle – go with Paschal!
STEP ONE - WATCH THE VIDEO BELOW
Before we visit your home to walk you through the Paschal Process, please take a few moments to watch this short informational video, and to answer a few questions so that we can better serve you.
Breathe more easily with comprehensive air quality solutions that include humidity control, duct sealing, air filtration, and more.
Just like a car, the HVAC, plumbing, & electrical systems in your home need to be serviced regularly for peak efficiency, safety & to prevent minor issues from becoming major expenses. With Paschal’s Planned Protection, you can keep your peace of mind knowing that your home’s systems won’t fail you when you need them most.
Routine HVAC system maintenance is the most effective way to prevent heating and cooling emergencies. We offer annual HVAC maintenance plans that include equipment cleanings, inspections, and tune-ups. Reach out today to learn more about our service maintenance options and how an annual plan can help you enjoy greater energy efficiency and indoor comfort.
Paschal Air, Plumbing & Electric has all of your HVAC needs covered. Whether you need to replace inefficient equipment or you are looking for ways to provide your family with greater indoor comfort, our Gentry heating and cooling team will make sure you receive the results you need!
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Trusted Plumbers in Gentry, MO
When plumbing problems can’t wait, call on the team from Paschal Air, Plumbing & Electric for the fast help you need!
We offer full-service plumbing solutions that include:
Problems in the sewer line may cause you to experience overflowing toilets or backed up drains. Get sewer problems fixed fast when you contact our experts for help. We will carry out a sewer video inspection to identify the cause of the problem and go over your options for sewer repair or replacement.
Drain Cleaning Solutions
Avoid more serious plumbing problems by having stubborn clogs removed safely. We provide professional drain cleaning services that are designed to eliminate tough blockages without harming your plumbing lines. Your plumbing system will be working efficiently again in no time!
Water Heater Repair & Replacement
Get your water heater issues resolved efficiently with help from our team. Whether you need to fix a minor problem or you’re looking to install a new tanked or tankless system, our experts will help you carry out the right solution and make sure you are able to finally enjoy the hot water you need.
General Plumbing Services
Plumbing problems can develop at any time. Make sure you have a reliable professional in your network who can get to your property ASAP and provide you with quality solutions. Whether you need help early in the morning or later in the evening, our team is Reailable to respond to your calls.
Work With the Top Electricians in Gentry, MO
Electrical Panel Upgrades
If you are thinking of installing a new tankless water heater or a generator, you may need to update your electrical system to safely accommodate your new equipment. We can help you carry out the necessary upgrades and ensure the safe operation of your new appliances.
Let us help you with your indoor and outdoor lighting installation needs. Whether you are preparing to put your home on the market or you simply want to give your home a new look, our experts are here to provide you with quality products and installations to meet your specific goals and needs.
Contact us today to schedule your next electrical project with our team. Other electrical services we provide throughout Gentry include:
Call now to schedule one-stop plumbing, HVAC, and electrical services in Gentry, MO or surrounding areas in the Gentry, MO area.
*Based on a single system. Cannot be combined with any other offers. Must be present at time of purchase.
$150 OffWater Heater Installation
*Cannot be combined with any other offers. Must be present at time of purchase.
FREEService Call with Onsite Repair
*Excludes refrigerant. Cannot be combined with any other offers.
We're rated 4.9 based on 13232 reviews from happy customers.
Marquis was professional and answered our questions. I highly recommend Marquis and Paschal Air.
Dillion went above and beyond. He went and picked up a part so he could fix our A/C and we would not have to wait
Professional and fast
Received excellent same day service with an experienced technician. Friendly, fast and affordable. Will definitely recommend to family and friends.
Thus has been a great experience at all levels. From quote thru complete HVAC removal and new installation in a complete remodel and subsequent service. Every employee I’ve spoken with at each level has been courteous, knowledgeable and helpful. The entire company has been a pleasure to work with.Recommend them to anyone without a second thought. A CLASS operation top to bottom.
Bryce gave me good information. He came when expected and provided good service.
Great personal on time service and get the job done without problems
Jerry Sparks (.
Rick Lawson did an amazing, clean, and super professional job on my project!!I would recommend Paschal, and especially Rick Lawson to any home or business owner!
The guys were all very helpful & answered all my questions. Very efficient.
The service technician was very thorough, knowledgeable, and courteous!
Paschal, formerly Walker AC, always takes care of me. Maintenance promotions, service calls, and support when I need it. I always rely on Paschal!
Diagnostics and future parts replacement
They showed up when they said they would. Cleaned up when finished and the price was reasonable for what we were needing done. Would recommend Paschal for plumbing services and will call if ever needed again.
Logan was very professional and quick. Highly recommended.
Luis was very informative and professional in explaining details.
Always prompt and efficient service, routine and urgent! Highly recommended!1/6/20 Another prompt, courteous, and satisfying visit from Joseph. Thanks so much!
We are new to the area and just had an outstanding first experience with Paschal, the plumber in particular (Vallen) and coordination and scheduling (Stephanie). He came for rerouting of gas line for pool install, and I was so pleased I added plumbing protection plan and scheduled HVAC maintenance as well! Super responsive and excellent communication or scope/cost/timing/etc. Really a great find!1/25/23: Val, Nick, and Cory finished off a difficult two day job of gas line reroutes for a construction project. These guys were phenomenal! Tough job, but so efficient, and knowledgeable! Great team, good guys! Also, special thanks to Shannon for coming mid snow storm to get all gas devices (HVAC units) back online, w/assist from Dylan via phone. Paschal can respond to anything and will go above and beyond to get it done. Thoroughly impressed…1/27/23: One more job this week. Water heater replacement done in what seemed like record time by Zach and Riley! Another great job, and special thanks for taking time to explain the details and nuances of the new unit. Much appreciated…7/10/23: another excellent job today, performed by Chris, w/timely assist from Shannon! What seemed like only a routine toilet issue was an additional pressure problem that easily could have broke pipes elsewhere behind walls, and Chris fixed both with excellent diagnosis and delivery. Always so impressed with how well-run Paschal is, and who they employ! Fabulous employees!9/19/23: Doing construction in the backyard and punctured the sewage line. Paschal responded immediately, and was fixed in no time. We had Alex this time, with an assist from Eddy. I sound like a broken record, but we've only seen 5 star employees from this company! I'm always so impressed with their competence, kindness, timeliness, and customer service. Alex even did an extra gas hookup to new grill, just cuz he was there. This is a stellar company!
Michael was awesome - professional and personable!
Always do a good job and informative of what was found and/or checked. Friendly, respectful, and professional.
Our Technician Dan was on time, beyond polite, and thorough. He provided suggestions to allow us to get the most out of our furnace and took additional time to ensure our AC was in good shape before it cools down for the year. Above and beyond, looking forward to having them come out in the Spring for a health check on our AC. Appreciate you.
Jacob was a true professional
Herbert was very knowledgeable and extremely nice. I hope I get him on my next service call.
Shilo was very informative about my system and how to maintain it. All of the Larson employees I have encountered have been very valuable assets of this company. Thank you to you all.
Drew rocked, and fixed my problem!
I am very satisfied with the service work that was done on our units. Jonathan is a courteous and knowledgeable technician.
Easy to work with, they go through different options available, nice install crew
Worker was courteous, knowledgeable, & very outgoing! Completely filled us with complete facts & remedies. I fully recommend the company & the serviceman to anyone!
We are very pleased
Paschal went above and beyond to ensure our complete satisfaction. I trust them completely and would not call anyone else.
We used Paschal for installing our home EV charger. Scheduling is very responsive and texts, which is convenient when you’re in the middle of the workday and can’t answer the phone. Prices were better than the other quotes we received and the estimate was clear, easy to understand, and didn’t change at final invoice. Our electrician Devon was fantastic. He answered all our questions, listened to our thoughts about placement, and was very conscientious, professional and confirmed we were 100% satisfied and everything was working as expected. Devon also had great things to say about Paschal as an employee and how much he enjoyed working for them. I like to hear when employees are happy too. Thank you, Paschal!
HVAC tech Yasua was awesome and very detailed. Will keep them for future service.
Cameron helped us out servicing our air cond. and it's old but still perking along. Danny came out and gave us very good solutions to our problem if our unit quit on us. Thanks ya"ll.
Friendly very professional.
Trevor is a great guy. Took all the time we needed to get the system working properly and helped us understand everything!!
Great guys always very friendly and very professional guys I highly recommend them.
Larson Heating & Air --Easy 5 stars.Heard about Larson via a commercial on tv.Service provided: Heating and Cooling troubleshoot/install.Patrick (office): Did an excellent job at getting us on the schedule and sending Josh out to troubleshoot.Josh did an excellent job at explaining the issues our systems were having and our options.We decided on replacing our 18+ year old systems. Larson team was extremely professional, responsive, on time, and knowledgeable. We really like that they sent out text messages with who would be onsite.For the install: Caleb, Gabe, and Dustin arrived on time. These guys quickly got to work removing the old systems (Furnace: A/C Unit) replacing with new systems. Along the way these guys gave updates. Site was kept clean. Site looked better after they left with the new a/c system in place--- great work.When it rains it pours, few days later we were on the phone with Patrick. This time our 18+year old water heater wasn't responding. Patrick got us on the schedule for the next day to troubleshoot.Josh sent out a text before arriving. Josh arrived. Spent time troubleshooting the aged hot water heater. Then proceeded to provide us with options: Being the water heater was aged. We opted to get a new system.For Install: Caleb, Tony, Dustin sent out a text with estimated arrive time. The team arrived on time, was extremely professional, and provided great quality service. Once again the guys kept us informed. And the water heater looks better than before-- excellent detail. The piping going into the system is professional looking. The duct work for the water heater has been thoroughly cleaned. Thank you!We have also had the opportunity to work with Miranda and Kirk. Both of these individuals have been extremely helpful, friendly, and understanding for the installs.We look forward to continuing business with Larson Heating & Air. Give Larson a call. Great team! Thank you for the outstanding customer service.
Telephone contact person was ver cordial and and the technician here in less that an hour. The tech surveyed our A/C equipment and had up and running in short time he also wore shoe covers us Sking
After I had my water heater installed. I asked for technician to come check our air conditioner. Luis came and he checked everything and he completed the repairs. He was knowledgeable and courteous. Thanks!!
Decarlos Garner is excellent and good worker
James and his team was great to work with.
I have had this system for five years and Paschal been with me from day one.Wouldnt use anyone else
Had a service line leak to house, came the next morning attempted to hand dig to locate. Explained the process and since line was over 4 feet deep, decided the completely replace. Set up for next morning and excavated the 25 feet. Worked with me to give me time for insurance to look at work, and followed up the following week to come back to fill in. Water pressure to house is no longer a little high, set me up with 2 shut off valves and pressure reducer next to service line connection to house. service line is encased in pvc for future protection and easier location and repairs if needed. Val is an amazing plumber and does everything he can to make to job go smoothly and hopefully set you up to not have problems in the future. Val has personally worked twice at my place, and both jobs are very well done. I have used Paschals over the last few years and always been pleased with their work.
The technician was great! Thank you for good service!
I called as a new customer to schedule an annual maintenance, and they were able to fit me in the same day. Matt was very knowledgeable and polite, and as a single woman I never once felt he was trying to bully me into service or product I didn’t need. He was very straight with me and took time to explain his reasoning. Very positive experience.
Charlie is fantastic and will definitely request again. Thank you!
The young man was phenomenally awesome. He was kind, professional and efficient! I will definitely use you’ll again.
Big thanks to Yasua and the entire Paschal team for a great experience. My HVAC received a tune up, and an a maintenance plan was set up for continued support. Very happy with the results, thanks again!
********Excellent Company Period**********We have had experiences with several Pachal employees over the last year! We got a new Water Heater installed, new AC Unit, P(inside/out) plumbing repair on tub faucet, new electrical panel and heater hooked up, the list to goes on and on. Today, 7/26/23, AUSTIN was at our house in Lavaca, in the heat, replacing our our electrical panel and hooking up the heater. He had to wait ALL DAY for the inspector who did come by, and for OGE to turn the electricity back on!! He was here from 8am to close to 7 or 730pm. The whole time, he was incredibly friendly, professional, and genuine. I would have been so irritated, he was never!! I even got a call from his boss, David, to apologize about the long wait that was NOT Paschal's fault by the way, but David felt the need to explain what the issue was. If OGE was not going to turn our electricity back on, Paschal was going to pay for a hotel room that accepted our 3 fur-babies. Austin didn't complain one bit! His boss, David, was also very nice and said he would help in any way. Austin is a bada$$ and did an excellent job!!! Dillion Black went over all options. He was very nice. Seth and Yael installed our new AC unit like pros. We, Corbin, and Dustin helped with some plumbing issues! We upgraded so many things and have had several employees for each service. Wonderful company, professional, and reputable. . They helped us by assessing a horribly install unit that was barely 2 years old. I had paid 1000's of dollars for nothing. The cost to fix the unit, would have been the same as getting a new unit. So, we decided to finance a new unit through Paschal.. It's so amazing. Our house is so cool and stays cool even when the air is off!! Love love love this company!!!
Very good and helpful people here. We had damage to our ventilation system due to flooding inside our home. They were quick to come out and take a look along with an estimate for repairs. Joey has been extremely helpful with the estimate and options for our problem. Definitely will recommend these people to anyone with heating and air issues !!!!! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Justin did a great job! Quality work and very friendly!
Very nice technician and fast repair
Jonathan was excellent. He answered all my questions and explained the yearly program, which my wife and I will review. Thank you a job well done.
Arrived fast and solved the issue fast. Amazing Service!
Very good experience
Angelena Rose S.
We always get the best treatment with the staff at Paschal! Very pleased.
Shiloh got our air up and running in no time. He gave us some great advice and really took great care of us! Love the customer care this company provides. Thank you!
Justin was thorough and professional throughout the entire plumbing inspection process. I would highly recommend him and Larson!
cody was the employee who saved my neglected air conditioner. he was very empathetic and non-judgmental when he saw the state of my unit. as a first time homeowner there is a lot to learn and he helped me so much! he was patient and kind. he gave me advice and overall took care of my house! thank you! also they’re ere able to schedule same day to fix my unit, which was a lifesaver
Christina De J.
I had a new HVAC unit installed in our attic. CHRISTOPHER "CHRIS" KESINGER and ISMAEL PIVARAL and one other helper. I didn't catch his name. They did an awesome job. Far better than the competition prices. Left the area cleaner than it was before the work started. Definitely using them again for future projects.
Very quick, professional, and friendly! Westin was great!
I had the best experience today!!! Nicholas was great
Seth was my service technician. He is very good at his job and goes above the call of duty to make us happy. Excellent personality.
Very nice tech
Cody was very helpful and professional. I appreciate that he took the time to explain what was going on. Thank you!
This company is great to work with. All employees are professional and very pleasant to speak with! Travis was punctual and got our unit running perfect again!
Our technician Travis came out to look at our AC over a holiday weekend. He was very professional and knowledgeable about what was going on with our AC. He got it up and running in less than 30mins. He even gave us some recommendations that we can do ourselves to help with maintenance. From start to finish, Larson set up the appointment and had it up and running within an hour. Very impressed with their customer service and timeliness of them getting out here. Highly recommend their services.
Travis did a great job. He was professional and polite. He fixed our unit quickly. I recommend Larson. They are prompt! There prices are reasonable too.
Albezza Cantu T.
Travis did a wonderful job on trying to figure out what was wrong with my mini split. He was professional and gave me some options as to what I could do to help fix the issue. Thank you Travis for the wonderful service
Joseph was very efficient and knowledgeable
Always have a great experience with Larson, heating and air. Everyone we worked with over the years is always professional, prompt, and does a great job. Thank you very much!
Our repair man was excellent 👏
Great communication from the time I called to report an AC issue to the time the technician had the repair completed. I knew what the technician looked like and his name before he arrived. Very pleased with the service!
They really helped me line things up with leak detection and service. Very good people. Highly recommended.
Travis at Larson was great. He was very personable and explained what had went wrong with our AC. He fixed it within an hour. Great service!
Jacob muy profesional y amable por el he dado 5 estrellas pero en lo personal se me hace un poco caro
Just awaiting the replacement part, have always been very happy with Larson's and will use them again when in need.
I damaged the shower valve trying to replace the faucet. I split open a copper line. Called them and they had someone come the same day. He wasn’t able to do it that day because the entire valve assembly needed to be replaced. It was the best thing to do since it was probably the original, when the home was built over 30 yrs ago. He was able to cap off the lines so we could still have water overnight. It was a real pain in the butt kind of job and he had other appointments to do that day. He came back today and replaced the entire valve assembly and installed new faucet, spout, and shower head. Requiring him to do a lot of the work from the crawl space. We only have ONE shower in our home so we are VERY thankful that Michael was able to complete the repair professionally and quickly for us.
Follow up appointment that was done well. Joseph Gouvion will be my requested tech from now on. Removed panels and quickly diagnosed the problem. Tech on the 22 nd failed to even remove the panel. Do not recommend him. After leaving town for several days came home to a hot house.
Thank you for your prompt response and professional work.Honest in diagnosis and very polite.I will be using this company for my future issues
Caleb serviced my 20 year old ac that's working fine and assured me there is nothing wrong with it. He was punctual, knowledgeable and efficient. I also got a quote on replacing my system by Joe and he was also very helpful and knowledgeable. Joe did not try to pressure me into buying anything and provided several options for me to consider. I will definitely use Paschal when it comes time to replace my unit.
All went very well!
Had a minor repair done to my heating unit and air conditioning unit Gabe and his crew did an amazing job as always extremely professional and on time. Miranda also very professional when calling for service and responsive and getting people here and letting me know when they are coming they are more than five stars
Great service and employees
Really liked our technician. He knew exactly what our problem was and fixed it. We signed up for the seasonal service twice a year - I believe our unit will last longer and it will give us peace of mind too!
Cody is so knowledgeable and helpful! This was the second time he has worked on my AC unit. No nonsense company, very accommodating, responsive...the whole nine yards! What started with an awful home warranty experience at the beginning of the day, ended with Cody helping me out and fixing the issue. I can't say enough about this company! Also, Patrick and Miranda are awesome as well! Thank you team!!!
My new gas stove is in and I love it! Thank you!
Robert was great
Our technician Nic went above and beyond! He explained things to me in detail for me to understand as a first time homeowner. I would go with this company again!
Easy process and not a long wait. Got everything taken care of quickly
My technician was very thorough and efficient. He was able to check on the units warranty and discuss the issues with it and fix the issue. I would highly recommend John Hambleton and Paschel to repair anyone hvac system.
The service tech did an excellent job taking care of our needs and we would recommend you all in the future.
Their service was top notch and affordable. They quickly took care of our situation and got our ac pumping cold air again on a 100 degree day. Thank you very much.
Dillon was on time and very professional. Did a great job getting our AC working again.
Very kind and professional people, answering the phone and the service technician. Questions were answered and tips given to help keep the drain line clear which was clogged.
Very knowledgeable and quick service.
We received same day service when our air conditioner quit on a day the temperature was in the high 90’s. Brad was very professional and obviously knew his stuff. He took time to explain everything to us.
They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one
1-First we needed a professional to come out as soon as possible, which ended in up being the next day. Wow!We had Paschal come to perform the semi annual maintenance. We were not sure if there was an issue but we noticed that sometimes the A/ C would stop working and needed to be turned off and back on to reset it. The professional found the cause and replaced the part immediately. The house cools off faster and now runs more efficiently.We also took out their Plus Maintenance Plan. It’s already saved us money If you maintain your Heating and Air Conditioning, like us, due to the age of our equipment, This is only a few dollars more with perksThank you for a job well done and professional2-we had to call them again about a different issue, The fan was not working. Bryce fixed 2 issues, we didn’t know 2 things failed. He’s bright, professional and very courteous. He also knew what he was doing. Thank you Bryce
Denise and David S.
Had problems on a Friday, other companies couldn’t came out till Monday. They got here and fixed my unit in about 30mins. Life saver on these 100+ days we’ve had.
all I can say is Kameron, who services Hot Springs Village, is an awesome person. He was very helpful to me during my time of stress. whatever Paschal is paying him isn't enough. They better hold on to this guy as long as they can. Great Job Kameron and thank you very much for your help and professionalism.
We chose larson to replace our system and are extremely happy with the results. They gave us a fair price and their work was excellent.
Very impressed with Pascual. They have gained a new customer
Jerry was professional and polite. He explained what was going on with our ductwork. He found an unrelated issue as well.
We were provided with what we purchased from sales agent. Install team were absolutely the best. They were on time, knowledgeable and friendly. There was an issue with faulty part, but they took care of finding a new part right away and we were up and running.
The installers were excellent, and very helpful, polite, and very knowledgeable.
Grea ex with you great friendly service
Technician (Jerry) was very informative and did a great job explaining everything he did and ways to help prevent future issues with the system.
Caleb came to our house on Saturday and was amazing! He was extremely helpful and was able to get our house working with A/C in no time flat.Matthew B
Great Company. I literally got the run around for a year from another company.Got tired of waiting called Pascal. They came out fixed a wiring issue the other company caused Ordered my damper control and had it in and replaced in a month.Only took a month because they had to wait for the part which is 100% understandable.I won't call another heating and air company again except them!!!
Great service, professional and courteous.. felt like family taking care of us
Jerry did a great job and was very nice.
BK was super-polite and oh, so helpful! He got the AC up and running very quickly! I hope I don’t have to call any time soon, but if I do, I’m calling Paschal!
Of course our AC went out during a record setting heat wave, but Sandy was here within an hour of calling and immediately figured out our issue and fixed it. We are so grateful!
Very friendly and professional. Maintained very good communication throughout the process.
Sandi came to our rescue. She was on time, professional and very nice to speak with. I would recommend her and this company.
Wonderful tech, knowledgeable, professional, on time, helpful and insightful and courteous.Update, called them out for another service this year 2023 and they continued to provide without fail in a timely manner and with wonderful customer service!
Genuinely very happy I chose this company. Amazing customer service from the technician Cody and overall great service. Will never use anyone else
Tech was absolutely awesome. Quick repair. Personable and funny guy. Absolutely recommended company
Herbert B. was friendly and professional. The quality of his work was excellent!
Angela Mackey H.
Working with Mrs Anita Ephraim was one of the best experiences I’ve had when doing forex trading. Mrs Anita Ephraim is very professional and easy to get a hold of. With her extensive knowledge in the industry she was able to answer every question we had throughout the trading process. Investing $1,000 and getting $12,000 profit return within a space of 1 weeks was amazing for me and am glad Mrs Anita Ephraim was there to help us achieve our goal. There is few people in the industry that genuinely care and look out for the clients best interest and I’m glad we had a chance to work with one of them, thank you Mrs Anita Ephraim. You can contact her Email: email@example.com WhatsApp: +1 224 208 8320
so far so good every thing seems to be be working. installer said said something would have to be fixed by them in the next day or two. we'll see
My first experience with Paschal HVAC was that they were good at what they did, but very overpriced. My next experiences with their plumbing technicians were different. Michael, Eddie, and Dustin were very prompt, very good at what they did, and gave me a very decent price. I think I am becoming a fan of Paschal thanks to their courteous and knowledgeable technicians.
My AC technician, Mo, did an excellent job troubleshooting my AC. He was professional and very efficient.
Same day service and great communication when getting my hot water heater worked on. David did a great job and was very friendly. Would highly recommend.
Very professional. Serviceman is above and beyond!
Technician was great and friendly. He put in new fan and motor at a great price. We will be using paschal in the future if we need them.
We built a new home in Colleyville, TX and have been using the builder HVAC contractor who installed our units. I have not been happy with them so I called Paschal to check our units this summer because we had used them before in our previous home and was very happy with them. I’m so glad I did because they are thorough, on time, reasonably priced and honest! The honesty aspect is the most important to me! I would recommend them to the whole world but I might have trouble getting them back again because they would be so busy!!
Cody was great thank you for being to prompted
James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!Special thanks to this great man.Thanks again Mr. James.
The Teacher Z.
They just replaced my entire HVAC and did a great job and didn’t leave any mess behind! We have cold air too! Great guys did great work! Thank you!
Great customer service, supervisors were great
My Mom had to get a water heater. Everyone there was very friendly and professional. They always kept you in the loop. Great company. Whatever your needs are they're the best!
High quality, good price, professional, top notch.
Professional and efficient.
I had the pleasure of watching Zack and Riley install my new water heater this morning. They were both efficient and friendly. I am very pleased with their service. I attempted to rate them at the link provided in a text I received from Paschal, but received errors and was not able to provide a rating. I give them both 5 Stars 🌟🌟🌟🌟🌟!
We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.
Honestly, I am unbelievably impressed with the service and experience I had with Paschal Air. We just bought a new home, and unfortunately our AC unit stopped working the week we moved in.. terrible luck. So, we called Paschall Air to come out and repair our system.Through that repair process, the technician unfortunately made a wiring mistake that caused our compressor to fail and require replacement. I called and let them know as soon as we discovered the miswire, and I was obviously very nervous that it was going to be a long drawn out process/fight to have our AC fixed and that it would end up costing us thousands of dollars out of pocket.BUT instead of the nightmarish situation it could have been, it was an unbelievably easy and simple process. They reviewed the information on their end and immediately confirmed that they had in fact made the mistake and accepted full responsibility. They then came out SAME DAY to replace our entire unit at no cost to us. Not only did they replace the unit, but they actually replaced it with a better unit than what we had before.We’re all human and we all make mistakes, but the important thing is how you handle those mistakes. I certainly feel that Paschal Air handled their mistake in the best way possible which was such a massive relief for us. They’ve definitely earned our loyalty and trust as customers.Melanie in the office was super polite and helpful every time I spoke with her. Caleb was professional, empathetic, honest, and apologetic when he called me back to respond about the mistake that was made.The technician that made the original mistake also came back to correct it. Everyone makes mistakes sometimes, and this was so minuscule in the grand scheme of things. The technician was so nice to work with, and I still wholeheartedly trust him to do repairs and maintenance for us in the future.Really, thank y’all so much for how you handled this situation. We look forward to working with you for many years to come.
I recommend using Paschal heat & air! Doug & John were very punctual, worked rather quietly at a constant steady pace but not hurriedly or sloppy & had a complete new units inside & out & some duct reworking on my old house. They were both very professional. I really wish I had found them years ago but glad I was blessed to have found them now. My old house really needed this & I was dreading that whole process but Paschal made it simple & stress free on myself & my family. Within one week of calling I have a new & healthier air system that not only heats & cools but purifies the air. My home already smells clean & my allergy symptoms have almost vanished. I Thank God for this blessing that is Paschal Heat & Air!
David Edward S.
Excellent Tesla Wall Connector installation by Michael and Garey. I can't believe how fast these guys completed the installation. First class work!
I cannot say enough wonderful things about Larson. While the prospect of a full HVAC install was daunting they worked with us to find what would work best for our home and our budget from start to finish. Cody helped us select the right products and was so friendly and knowledgeable. Caleb and Gabe were the installers and arrived right on time and did a phenomenal job of completing everything in a timely manner and walking us through everything they did for the installation. Kirk was awesome as well helping us finalize the set up of our smart thermostat and even made an extra trip out to our home to ensure all was working as it should. You guys are the best!!!! Thank you so much!
Had a new heat pump unit installed. The installer's were very professional and courteous. The communication is top notch. Would highly recommend.
Super great service and very politeThank you
Jose Luis H.
We had Ya'll out to diag. our furnace. It went out during the recent ice storm. Response was quick, the repair had us comfortable and warm! And we WILL use you again!
I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days, I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Sandra Email or WhatsApp if you are having difficulties in investing on forex/stock trading. Email: firstname.lastname@example.org WhatsApp +1 (512) 893-1587
Itumeleng Ferman T.
We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!
Was extremely polite and professional. Informant about my system.
Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.
Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.
Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!
Tremendous job. Customer service was way above par. Bobby diagnosed my problem and had me going in no time. I called them because of all the great reviews. Now I see why they get great reviews. Can’t recommend Paschal enough.
Nathan J. R.
Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.
Excellent service and repaired my leaking faucet in record time.
Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!
Ashley and Riley H.
Great young man.
Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.
Always great service and professional service people. A+
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
Replaced our air scrubber bulb
Zack and Riley replaced Hot Water Heater. They did an amazing job.
Couldn't be more pleased. The lady that made the appointment was polite and knowledgeable and the two young men actually showed up an hour early. They got immediately to fixing the issue and were finished in about an hour. The cost of therepair was exactly what was quoted. Not only were they professional and quick, they were also very polite and professional. Will definitely call again if needed.
Fast and courteous and explain what he was doing.
Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Arrived on time. Reviewed and explained things. Very professional. I would recommend.
Great job. Thanks
Travis was amazing!! 5 star services
Justin Somermeyer (.
This company did an amazing job. I have no complaints. They were professional and kind. They set up everything. The guy even took his time cutting the edges for the intake to ensure it was perfect. They checked everything twice before they left. They made sure the intake was flat enough to accommodate a walker, which I especially appreciate. I would absolutely call this company again. They took a very big and scary cost and walked me through it step by step.
Robert J S.
Wes was very professional and knew what he was doing when it came to repairing my heating system.
My furnace went out at night. The next day was a much colder day! I called Larson first thing in one morning and they were at my house and fixed my furnace before noon!!! Excellent service!
Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.
Caleb was on time, professional and did quality work. He answered all my questions.
Prompt, professional service! Thank you,
On the same day as the deep freeze hit Texas, I found out my sister in Azle had no heat. I live out of state so checked yelp and Google, chose Straight Shooter for all the 5 star reviews. I couldn't wait to leave them another one!I called and spoke with Donna who is the kindest person, so helpful and scheduled my sister for same day with no emergency upcharge! She even offered to take her a space heater to use while she waited for the technician. Such an angel!Luke came to check out the unit and was so knowledgeable, professional and friendly. Found the immediate problem and gave us some options on prices and timing. He was very thorough in his inspection and recommendations for maintenance and proper use instructions. It was after 10pm when he left my sisters house, warm and cozy.Donna and Luke at Straight Shooter saved the day, and the winter for my sister! We just can't thank them enough for the absolute best experience we could have hoped for. They are the best, and the only one we'll ever call now. Thank you - Thank you!
Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍
Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.
I fund my trading account all by myself and give her the access to manage my trading account and I made withdrawals of $11,550 in a week, please i am very happy to introduce all friends and family to invest for themselves and their family. Instead of looking for other evil ways to make money or to increase there worth in life thanks😊😊 her contacts 👇👇 Email: email@example.com WhatsApp: +1(707) 593-6134 She is very trustworthy and reliable
tech was very knowledgeable, very professional ,,all work done in a timely manner
The employees are highly trained and very knowledgeable about what they do.We have requested Jonathan to do our heat and cooling maintenance on our unit the last few times we have needed service he is very knowledgeable and polite alwayable to answer our questions and great customer representative. THANK YOU FOR ALL YOU DO.
Their people are always polite and do the job in a quick and efficient manner. Once they are done, they make sure they have everything put back properly and is all cleaned up. This visit we had Kevin and he made a recommendation for an addition to our furnace that will help keep all of the dust from out shop out of the furnace and thus out of the house. He had the equipment on his truck to install the recommendation and had it completed in less than an hour. That is what I call customer service.
I used Straight Shooter for my heating repair and received top notch service. Luke was very helpful and professional and I am pleased with the repair.
Linda Linda K
I was amazed with the customer service and quality of workmanship I received. I thought I could get by with just a space heater well, after 2 days I called Straight Shooter Ac and had a complete HVAC system in my house and couldn't be more delighted!!
Austin just left here after doing a fantastic job. He was very patient and understanding and I really appreciate that.
He had us up and running again in no time, and explained things to Mom and I.
He had an all around great attitude and personality, especially for a Saturday morning.
If only we could have talked him into staying and doing the backlog of dishes. He said something about other calls ....excuses, excuses 😁
Thank you Austin and Paschal!
Repairman Jared came to get our heat going today. He was very professional and so nice. He made quick friends with my dog and got us fixed up in no time. Thanks Jared for your good work!
Barbara Murdaugh S.
Service is awesome great service and very prompt when you need it
Laura Marie T.
Very professional and informative about the work they were preforming
Lance was very thorough in explaining what we needed, Brent and Chris was very professional at installing. very happy with the work done.
We give 5 stars. This company was very professional at their job, Lance, Brent, and Chris, they were very polite and explained everything very well and we recommend this company to install your equipment.
Alfonso was very thorough and explained everything he did. Definitely recommend them.
They are on time. They are professional. Well manner and they clean up when done. I am so glad I chose them and would always use this company.
Also checked my AC. Great service and very knowledgeable.
Very nice, efficient and helpful!! Explained everything to us and did the job well. I’ll definitely be calling them to come back for my next service
I have used Paschal for all of my HVAC needs for over ten years. I have always been impressed with their employees’ professionalism and curtesy to their clients. I highly recommend Paschal.
Alfonso was the technician at our home today, and he was very pleasant and thorough in his communication. He explained all that he was going to work on, and when he was finished he told me everything he accomplished. He made me feel very secure in what was done today!!
Ivan was at my home in Carthage today. He did a fantastic job, and he was very knowledgeable during the service call. This was a follow-up to a new system installation that was performed in June. I have been very satisfied with their professional staff.
Gary van M.
Great guy and did great job
Logan serviced our system today and did a fabulous job. He was courteous, professional, and we are completely satisfied. I highly recommend Paschal!
Customer service was absolutely amazing. Benjamin F. provided not only quality, but higher level expertise that we couldn’t find anywhere else.
Alfonso was very professional and a great help. He answered our question with courtesy and kindness.
Did professional service, in an expeditious manner
the tech was very nice and highly traied
Juan was super knowledgeable and helpful. He was able to get my a/c back up and running in no time! Would definitely recommend!
Five stars. Had an issue finding a OEM part. None in the United States and one to three month lead time.Bethany was instrumental in working with the manufacture to come up with a solution. It wasn’t easy but she got it done. Once the solution was finalized The work was completed the next day.
Good company. Been using them for many years. Reliable, responsive and trust worthy.
good quality service very prompt
Pedro was wonderful. He and his partner fixed everything even tho dispatch DID NOT inform him of ALL the things that needed to be done!!!!!
Martin was very professional, discovered a problem doing the seasonal inspection and was able to make a repair immediately. Impressive.
Timely, knowledgeable, professional, pleasant.
Very efficient and professional service
Ours was not an emergency outage, but they still responded with in 3 business days. Very professional; explained what they were doing, and why. Won’t hesitate to call them again.
Very professional and efficient. I called in the afternoon at about 2:30 and they had my A/C cooling again and gone by 4:30.! VERY impressed with the service! Thank you for the great service which is very unusual these days. Will definitely call again when needed!
These people are the best
The technician, Andrew was most courteous and professional in his diagnosis of my geothermal problem today. He was thorough timely and precise. His explanation of the assessment was such that I could easily understand him and feel very comfortable deciding what the next logical step was going to be. I had a totally exceptional experience today in dealing with an issue that is difficult for the average homeowner to understand. He was honest and his candor was genuine and very much appreciated .
Thank you so much Andrew!
I had a complete HVAC system replaced in January, system was spec'd out by Daniel and Trey. We have had nothing but problems since install from not heating, to system configuration issues, and now not cooling. Technicians have been out more than a dozen times, still have a very expensive fan that moves warm air around the house during the summer heat. Not to mention our electric bill going over $400 to keep our house around 80 degrees. I have been battling these problems for 8 months now, and continue to get the run around every time I call, or when a technician comes out to the house. Now 1 month later, and still no resolution to our problems. I keep being told that this manager or that manager will call me, and the calls never come. This has been a nightmare experience.
For starters thank you Walker air to your service technician. Technician arrived in the time frame agreed upon. Friendly, inviting, informative professional. I would highly recommend there service!
The technician, Alfonso, was polite and efficient and seemed competent. He made the necessary repair and cleaned the outside unit in about 30 minutes. Very pleased.
Ian came out and quoted me for a full system replacement after being without AC for 3.5 days. He was thorough & fair. I didn't feel like it was just a sales pitch like I did with the other companies that had come out. He had me on the schedule the very next day. The crew was out early & spent all day getting my new system installed. They worked hard in a very hot house & attic that is upstairs! They got me up & running & I am now in a comfortable, cooled home! I am very pleased from start to finish. I will use Walker Air-Plumbing-Electric for all my needs!
They are a great company to deal with. They do exactly every think they said they would. Everything works perfect . I had a new heat and air unit installed.
Reasonable price Good people to work with
Bob Dee B.
Excellent service delivered by Johnathan Dukeman today! We are enjoying the cool air now! Thank you!
Becky Fogarty C.
If I could give Walker less than 1 star I would. I had and entire brand new A/C unit installed 7/2020 ( Should've went with Willard) and have had soooo many issues but this last issue was it. After multiple service calls within the last few weeks finally found out that I have an evaporator coil leak which the part is covered by the manufacturer but I have to pay for the labor over $1900.00. As a consumer this sounds ridiculous....after paying 10k for a new unit less than 2 years ago. The part is faulty by the manufacturer and all Walker would say well you only had 1 year labor warranty. Their responses was soooo generic and robotic. This is a WARNING ⚠️ DO NOT use their service. Since they've been bought out the service is HORRIBLE. You measure a Company's service by how they resolve the issues outside normal everyday problems. I have multiple properties that use Walker not anymore. I'm going to post and warn consumers on every platform about their terrible service!
We wanted to give a HUGE Thank you to our technician Jonathan that came out after hours to get our A/C up and running. He was professional, knowledgeable and we highly recommend him ‼️
Tracy Cook M.
July 3rd I called because my air conditioner quit. I couldn’t get anyone to respond. I called Lyerla and wow..they came right out and in a very short time they came out and fixed it. Very professional and explained what had to be done. I highly recommend this company. Will use them again. Thanks 😊
Pat Jennison D.
Very knowledgeable about my system. Completed repairs quickly. Very satisfied with service.
Sandra A M.
Today I contacted Straight Shooter to check on our A/C units because they aren’t working well. Michael was at our house within a couple of hours. He was very helpful, knowledgeable, and professional. He has been in the industry for 20 years. When Michael was finished with his assessment we met with Patti to go over options and pricing. She was very kind, personable, and knowledgeable. We are purchasing two new units and they will be installed in a few days. Straight shooter will shoot you straight! Highly recommend them!
I’ve had the pleasure of using this company for a couple of my properties. Full replacements and have had them repair stuff from previous hvac contractor. Can’t say ENOUGH good things about them. From initial communication to install. FLAWLESS!!! This company really sets the standard. Thankfull I’ve hired the best out there!
I was having A/C issues when it was 103 degrees outside. I called Straight Shooter and they were very responsive. Caleb came out right away and diagnosed my system and we had cold A/C again. I felt that his pricing was a great value for his services. He explained everything to me and I also learned a few things from him. Very professional. I highly recommend Straight Shooter HVAC.
Let me start by saying, I am thoroughly impressed with the professionalism and work ethic these gentlemen possessed. I called Monday afternoon Patty was there that evening . The next day at 8am my system was beinginstalled. The gentleman arrived at 7:45am and started working. They did not leave until 5:30pm working the entire time, even pulled my trash can from the curb. My system looks GREAT, and my installation looks GREAT! I'm so happy!! Will definitely recommend to everyone!
I always get friendly,fast and courteous service!!
Technician Jonathan alway prompt and courteous.
Shawn came today and did a routine maintenance check. Shawn was very thorough and explained everything well. He was very knowledgeable about the Nest thermostat that we have and was able to show me some settings and useful features that I was unaware of. Highly recommend Lyerla for HVAC service and maintenance.
The staff was very professional and explained very clearly what was wrong with our HVAC system. They arrived at the time indicated for the appt. and for the follow up to complete repairs and new installation. They cleaned up after the work was complete and remembered to latch the gate when they left, which no service company has never done before! Cole walked us through the process of determining the best option for our home and gave us confidence in our decision to replace our out of date system. This is the best experience we have ever had with an HVAC company!
They were on time got the job done and great customer service all around thank you Walker!
Punctual (actually early). Shawn was professionally friendly while answering all questions about what he was doing in a down to earth manner. He explained an issue my system had and discussed options and repercussions with no high pressure tactics. He also took time to answer questions about preventative measures with how-to instructions.
Terry Louis B.
Prompt courteous service. Called on a Sunday and within an hour had service technician onsite. Really means a lot to me as my wife is disabled and the temperature is in the mid 90’s.
Patti Floyd is EXCELLENT! Explained every detail of the installation and the equipment needed for our all electric AC unit. Very professional and even supplied us portable AC units to keep us cool! I’d deal with her any day as she is honest and very personable.
Straight Shooter Heating and Cooling will be the only hvac company we use moving forward. We recently moved to Azle and wanted an inspection before summer. Caleb came out, performed an inspection and cleaning. Very friendly, professional and knowledgeable. I can’t say enough good things about the whole experience.
Honest, reliable, knowledgeable, professional, and probably one of the best prices in dfw. Before closing on our home, we got Straight Shooter out for an inspection. They were quick to come out and it turns out our 20 year old AC system needed to be trashed and was in need of an efficient system before the hot Texas summer takes it out. This company layed out multiple plans that would fit our taste and budget. I highly recommend using them!
Shawn the technician was very good knowledgeable and answered my questions
Great service. Technician was on time and courteous.
Friendly and efficient service!!
Very efficient and on time
I feel we had an honest and complete assessment of our heat and air system. We were presented with several options, repair or replace. We decided to replace. We consider this our forever home. We were given multiple choices with varying features. We were given a very competitive quote (we had a couple of bids on comparable systems). The installation went as planned, no surprises. We were impressed by the professional conduct of all of the staff representing Lyerla, esp. Lance. We consider Lyerla an honest company, with excellent know how, and display the highest standard for customer service.
Shawn was professional and friendly he did a good job checking out my hvac
I got a plumber and ac guy out on the same day! Guys were friendly and explained everything going on. 10 stars!
They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Great company & professional technicians.
Excellent service and friendly.
Walker AC did a fabulous job installing a downflow furnace at my house. The technician that came out to diagnose the system was highly professional and the installers worked very hard to provide me with a premium HVAC system. I recommend them to anyone I can!
Thank you Walker AC for installing our unit today! Your guys were outstanding, went above and beyond our expectations with their professionalism and kindness. A good group of hard-working gentlemen.
Thank you Walker AC for installing our unit today! Your guys were outstanding, went above and beyond our expectations with their professionalism and kindness. A good group of hard-working gentlemen.
Excellent service! I was able to connect with someone immediately and the tech who came to my house was very professional and efficient. Will use them again in the future.
Long time customer who has received excellent service v
Aaron S. did a great job today and will complete when parts received. He also noticed a plumbing challenge & notified me. Thankful for his alertness and expertise in trouble shooting issues. Professional and polite!
Great job. Really appreciate it.
Prompt Paid careful attention to problem Friendly Informative Knowledgeable in field
Fantastic tech. He was very knowledgeable and helpful.
Walker is the best!! They figured out my issue & even went back to the warehouse location to get the correct filters for my A/C. Always on time & always helpful! If you want the best, pick Walker!
Kathy Kyle B.
We’ve used Walker HVAC exclusively since 1986, when we bought a Fredrick window unit from them to heat and cool a room I’d added to our small house. We haven’t required much service since then but did need to completely change out our central unit back in 2001. Walker did that for us, putting in a Trane heat pump. That unit performed flawlessly until about a year ago, when it needed a charge of Freon and replacement of a small part. Every technician that worked on the unit was extremely nice and seemed to know exactly what to do. Last week we finally turned the central unit on for this season and no joy - no cooling at all. Calvin came out initially and determined that the little device they replaced last May had leaked almost all our Freon, but needed to check with the office before replacing the lost Freon. I talked with Juan via both office visit and by phone. At that time he was behind a desk and was going to visit with management to see how best to proceed in our case. Today Juan himself came out , replaced our missing Freon, and got the central unit operating great again. Very efficient. My only regret was that I didn’t immediately recognize him without the desk and computer in front of him. Sorry about that, Juan. Juan, like almost every other Walker technician, was the picture of curtesy and efficiency. And the bottom line was that Walker HVAC stood behind their year old repair and replaced the Freon at no charge. That I did not expect. Thank you, Juan, for going to bat for us, and thank you Walker HVAC for standing behind your work 100%. A++++
Excellent service! Prompt arrival, quick fix and some information to consider regarding service agreements and annual services.
They did an excellent job. I would recommend them to everyone!
Ronald W P.
Buddy is awesome!!!!!! Always professional and knowledgeable!
Very professional , Brian does excellent work !!!
They diagnosed and fixed our Lennox unit 5 years ago after a storm knocked it out because the company who installed it didn’t ground the unit properly. Always on time and professional.
Buddy provided excellent service! He was honest, kind, professional, found the problem and it didn’t cost a fortune! Thank you!
Excellent service, on time, very courteous!
On time, very polite and always told us what he was doing! Offered advice on seasonal a/c settings. Thanks so very much, Ralph
Ralph E. D.
Quick, friendly service identifying our problem and getting it repaired.
Chuck L B.
Mark is a great technician! He's prompt, and thoroughly explains any maintenance questions I have regarding my unit.
Very fair and responsive. Mark is fantastic.
Very good and through completely
Danny Ray M.
Very Professional arrived on time and identified the issue and fixed it
Ragan D. D.
Service was great!! Calvin was very thorough in checking out my equipment!! Thank you so much!
Great Service. Went above and beyond. Definitely recommend!
Emily Singer H.
Big Bear Always take care of my home! Ezekiel made it out late on a Friday night to get my unit figured out, great service!
Not only did they show up on time... they were early. Checked everything out and let us know the problem. Good job
Very professional and experienced
Big bear took care of my air-conditioning problems in the past so I naturally called you when I had heating problems the young fella was professional and got me eat again thank you so much I recommended you are before on Greyhawk mamas
Mary Lou F.
Service is excellent, very professional, honest, and concerned about their customer's satisfaction. I highly recommend Walker AC & Heating everyone!!!!
Very pleased with Mark our service technician. Very thorough and knowledgeable about our heating issue.
Mark was a very polite and professional ! He was through and took his time in explaining what he was checking out and the different options I would probably like to consider as my choices have different advantages!
Daniel L M.
Brian was our tech and was polite, safe, and very helpful.
We were very pleased with the work our technician (Alphonso) did. He was professional & thorough & very polite.
Alphonso did a great job!!
Buddy knows his HVAC systems. Love his expertise and character.
James was professional and patient with all my questions. Very reassuring and did a great job to meet my needs!
Prompt service and friendly technician. We recommend Big Bear A/C and Heating!
Thank you Sky and Ezekiel for your quick response to our emergency situation! This is a company with heart. I highly recommend them for great, honest customer based service!
Vera Stephens M.
Prompt service, friendly technicians, reasonable cost. I highly recommend Big Bear.
FIVE STARS !! Big shout out to NORTH TEXAS HEATING & AIR. Buddy (the owner) came out and was very knowledgeable & continued to work on our problem till he got things fixed ...its working beautifully !
Quick to respond, very polite and helpful. And, they solved A/C problem.
5 stars!! these guys are the best!!.. they have serviced my heating and air for over 10 yrs. they are great at troubleshooting and finding any issue and following through to resolution.. great people.. thank you so much for all you do!
Diel and staff are quick to respond, friendly, take pride in their work, and offer reasonable solutions.
They helped my tenant out while i was out of town! Thank you so much!
Maggie Flores S.
Everything! Diel and his crews are the best. Professional, personable, thorough, knowledgeable, conscientious...all at a reasonable price.
Our Service Technician was Ezequiel and he was top notch!! Very personable and knowledgeable.He is the kind of technician that you wish all companies had. I will definitely request him when I use Big Bear A/C and Heating again.
thank you Rodney and Kathy for your rapid response time and quality of work. HIGHLY recommended if I could get 10 Stars I would.
Diel, Ezekiel, and the Big Bear crew were wonderful to deal with. Trustworthy and reliable with reasonable prices. Will definitely be using them for all of my HVAC needs.
Big Bear has great customer service. We know we can count on them for any problem we have with our systems. They are prompt and professional as well as friendly.
Jenny Fauk B.
I needed help understanding how and what to buy. Diel was very kind in answering all of my questions and helping select the equipment. The installation went flawlessly. They also came back after a month or so to check the unit and top off the refrigerant. Very pleased.
Mark X. W.
Quick, efficient, friendly and no high pressure tactics. My neighbors all recommended Big Bear, and I understand why! I definitely will be using them again in the future!
I have worked with these guys several times - they always tell me what is specifically wrong and give me options to fix it at the lowest cost, with safety in mind. They also provide me with replacement costs so that I can plan ahead for when my units are dead, I am not stuck with any surprises! Always friendly, honest and courteous! I would highly recommend them to anyone!
Great job today. Very professional! Highly recommend Big Bear!
Big Bear came out today and replaced one of our air conditioners! Great job with explaining all that needed to be done and what was found while replacing the unit. They also added some venting that would of been done during the build to provide adequate air/heat to a couple of the bedrooms and media room. They have won our service and we will refer them to others in need! Thank you for your honesty, professionalism, and clean up!
Outstandingly good people!highly recommend these folks