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1,595 HAPPY CUSTOMERS
Rated 4.9 out of 5.0 online
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We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.

If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.

noun_Phone_2714925 479.751.0195 Schedule Service
April 17, 2020

SSM Letter to Customers

Dear Friends, 

Thank you for your business and friendship over the last 35 years. As many of you are aware, Becky and I have decided to officially retire from the HVAC industry. I am very pleased to announce that Simpson Sheet Metal is being acquired by Paschal Air, Plumbing & Electric, headquartered in Springdale, Arkansas. Paschal has served Northwest Arkansas and the Fort Smith River Valley for over 50 years. They’ve done work in Southwest Missouri and will now be increasing that presence many-fold. They are a customer focused organization, with 100-plus employees and will bring expanded resources to better serve our customers and the surrounding communities. After visiting with Paschal, what made the biggest impression on us was how much they focused on our existing customers and retaining our employees. 

Becky and I look forward to starting the next chapter of our lives and are comforted in knowing that we are leaving our customers, employees and legacy in great hands. 

Mark Simpson, Simpson Sheet Metal, Inc. 

Charley Boyce of Paschal Air, Plumbing and Electric here – as Mark expressed everything so well, I just want to say: welcome to the Paschal family! We want to build upon the solid foundation that Mark and his team has laid by continuing to serve you and bringing Paschal’s unparalleled customer service, genuine caring and strong sense of values to Southwest Missouri, as this is what our customers have come to expect of us over the 50-plus years we’ve been in business. We look forward to the opportunity to serve you! 

Charley Boyce, Paschal Air, Plumbing & Electric