Paschal Air Plumbing & Electric acquires Straight Shooter Heating & Air in strategic move to expand market presence in Dallas-Fort Worth area
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Arlington, TX – March 30, 2023 – Paschal Air, Plumbing & Electric, a leading provider of HVAC, plumbing and electrical home services, is proud to announce an addition to their operations in the Dallas-Fort Worth Metroplex following the acquisition of Straight Shooter Heating & Air.
With this acquisition, Paschal Air Plumbing & Electric is well-positioned to increase its market share in the Dallas-Fort Worth area, thanks to Straight Shooter’s strong reputation and exceptional employees. Straight Shooter has been well respected in the region for several years, offering a range of services and solutions to consumers and businesses alike. The company’s deep expertise and excellent reputation have made it a valuable addition to Paschal’s growing portfolio.
“We are excited to announce the acquisition of Straight Shooter Heating & Air, which reinforces our commitment to expanding our services and capabilities in the Dallas-Fort Worth market,” said Charley Boyce, CEO of Paschal. “Straight Shooter has a solid reputation and an outstanding team of professionals who share our commitment to delivering world class service for our clients. We believe that this acquisition will enable us to better serve our customers and strengthen our position as a leader in the region.”
The acquisition of Straight Shooter provides Paschal with several key advantages, including the addition of talented employees to their growing team and a new customer base through service area expansion. The integration of the Straight Shooter team into Paschal’s existing operation is expected to be seamless, with minimal disruption to clients and employees.
“We are thrilled to be joining forces with Paschal,” said Caleb Walsh, Owner of Straight Shooter. “Being in the HVAC industry for over 15 years, I’ve always admired Paschal’s commitment to excellence and their focus on delivering value to customers. We believe that our combined strengths will create exciting new opportunities for our employees, customers, and stakeholders.”
With this acquisition, Paschal is poised for continued growth and success in the Dallas-Fort Worth area. The company looks forward to leveraging its expanded capabilities and expertise to deliver even greater value to its customers and employees.
About Paschal Air, Plumbing & Electric
Paschal Air, Plumbing & Electric is the leading provider of home repair, replacement, and maintenance services for the HVAC, plumbing, and electric markets in Arkansas, Missouri and Dallas-Fort Worth. Founded in 1968, and operator owned and led since, Paschal has been providing unparalleled customer service and top-notch workmanship to the communities it serves for over 50 years. Paschal’s 330+ team members are committed to providing world-class service and earning their 5-star reputation every single day.
“World Class Service”
Don’t Just Take Our Word For It – Hear What Our Customers Have to Say
After three AC companies tried , at great expense over a two year period to diagnose and keep our AC system functioning with no success, Daniel with Pascal diagnosed ,moved misplaced wires and other parts and fixed it.
My wife and I are very impressed with his knowledge and kind personality!
THANK YOU
Good job, efficient, careful, knowledgeable and hauled away the garbage.
Paschal Air just came out for a service call on my HVAC equipment. This service call was super easy to book through their on line portal and I got same day service. The technician showed up early and quickly diagnosed and fixed my equipment. The entire experience was great! I would highly recommend Paschal.
Great job! Speedy and efficient! Thank you Kevin! Yes, thanks!
Vince Peters completed a maintenance check on our Air Conditioner unit. He is friendly, knowledgeable and arrived in a timely manner. He also provided us with some maintenance quotes for our HVAC to avoid any future issues.. We will review these. We recommend having Paschal as your HVAC/AC and Plumbing Co.
5 Star service on all work completed!
First time homebuyer and of course everything is going wrong on the first week lol. But anyways I had to call around to see if anyone could come out and fix the vent hood on our water heater and two other companies said they’d have to schedule it out for next week but the guy I spoke on the phone with at Pascal was super nice and said they could have someone out as soon as 4-8 PM today. At 3, Billy showed up and he was so sweet and kind and talked us through the whole process. He fixed our water heater and turned it on for us and also gave us some tips on being new homeowners. I would definitely reach out to Pascal again for future services required.
From the initial visit from Michael to the install by Carlos and Moises, I will highly recommend this experience!!
Friendly, courteous, and very professional
From beginning to end! Provided a peaceful atmosphere in a very cutthroat environment.
Call these folks and get a blessing from Paschal Air!!
Richie and Austin were very helpful in getting my faucet tightened so it would not leak.
Calbel he was amazing. Polite, respectful friendly . He done an amazing job. If I have any plumbing needing I will ask for Cabel again. Nowita
Excellent service and knowledgeable technician.
Amazing customer service from the office to the technicians! A+ in our book!!! Thank you!!!
Kevin was prompt, efficient, and knowledgeable.
Came by and finished super fast
Josh did a great job of inspecting and evaluating the electrical system in our home. He provided suggestions and estimates for possible improvements. He is very knowledgeable and professional.
Dustin explained what he was going to do and did exactly that. He did an excellent job. He had a great attitude and I appreciate all that he did to correct a mess from a previous job.
Outstanding service and an amazing technician. "Zake" was outstanding. In 6 months when I get my Fall service, I want him to do it again.
Justin replaced our garbage disposal. He is very pleasant and is knowledgeable. Highly recommend him for plumbing service and repairs
Robert was very professional and informative. He explained what he saw and what he did to hopefully fix our issue.
Technician was very polite and informative.
Thanks, Cody, for your excellent service!
Very thorough and professional.
Very prompt, friendly and knowledgeable
Great service! Brian was friendly, professional, and did an excellent job explaining any issues. Highly recommend.
I worked for a place that their model was jump over the counter for the customer and that is exactly what Corey did he was great thank you very much for me
The guy that came out, very friendly. He seemed to have went thru everything and explained it well. We have been using Paschal for almost 8 years now. Very pleased with all their services.
Excellent, professional service!
THIS IS THE BEST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD!!! BRYCE IS INCREDIBLY EDUCATED IN THIS FIELD. I ONLY WANT TO WORK WITH HIM IN THE FUTURE!!!! THANK YOU BRYCE!!! YOUR THE BEST AND YOU DESERVE TO BE RECOGNIZED!!!
We always receive great customer care from Paschal. Kevin did a superb job, satisfactorily answered questions, and patiently explained the maintenance work processes that were completed. We're very glad for the services provided by Kevin and the Paschal company!
Technicians were prompt, knowledgeable, and very easy to talk to.
Tony was on time and very thorough for the service. Provided clear communications and made recommendations but not pushy. Outstanding
This tech was excellent. Very friendly and very professional. Hope I get him in the fall.
I'd like to say thank you for the repairs and duct work cleaning done by Kalob and Matthew. They worked some long hours. Very knowledgeable and professional.
Excellent service from Tanner. Tanner is always thorough and explains everything clearly so you know any and all issues. Really good to work with him.
Zayn was very friendly and informative! My dog liked him too 😊
Very thorough and did an amazing job!
Cody did an excellent job with my maintenance work. He was very polite and thorough.
We had a very good experience with the Paschal crew today. Travis, Frankie and Jordan did an amazing job. They knew what needed to be done and did it without any hesitation. They were very professional and understanding with everything that applied to the work they were doing. Great to talk with them. Great guys!
Quick service. Found the reason for problems. Easy to understand explanation, proposal
The tech was friendly and professional. He diagnosed the problem and explained my service options and pricing clearly and without any presure. In all a wonderful experience. I will gladly use them again with any future needs. Thank you.
I feel like I got the best of service for my central heating and air system.
Courteous and thorough. Very clean installation. Will use them again!
Technician provided excellent service. He was helpful and informative of my geothermal system.
Technician Logan Moss was very friendly and thoroughly checked my Central Heating system..He checked everything over and explained everything that he had done. I would highly recommend Paschal for your yearly tune-ups and any other issues.
Bobby came and did service call to make sure heating unit was ready for winter and fix anything that might need to be done. Happy with all the services we have had with them.
Robert was a great guy and got everything done as promised. He needs a raise!!!
Mark was GREAT!!! He found the problem and fixed it. The problem was the washer box and a “crack” in the pipe that it was supposed to drain into. He fixed everything in about 3 hours. Again, he was GREAT. We will use him with any problem we may have.
Great service and employees outstanding service
Had a great experience with getting my water heater replaced among a few other items. Both of the technicians were very helpful, professional and courteous! Explained everything to me and was happy to answer any questions I may have!
Great service as always highly recommended
Chris from Paschal came out for our bi-annual HVAC check-up. His 12 years of experience were evident. We've been very lucky with the various repair professionals who have visited our home – all have been nice, professional, and experts in their fields. Chris was no exception! We highly recommend Paschal Air, Plumbing & Electric.
Zayn performed our yearly HVAC inspection. He did a fine job and let us know that there were a couple of areas we should consider having repaired in the near future. He also provided us with the cost of having our hot water tank flushed. We were very pleased with Zayn.
AJ with Plumbing is conscientious, professional and knowledgeable. I am ALWAYS reassured when he helps with any plumbing needs, I have. Highly recommend.
Dustin did a great job. Thorough, friendly, knowledgeable - resolved the plumbing issue. Even took time to make sure a neighborhood dog wasn’t lost.
System was most helpful. we would request him Dustin again.
Always quick and efficient. Love that they call you before they’re coming. Very professional.
The technician was very knowledgeable and worked quickly. The experience was very positive. The only thing was that the price was a bit pricy for the actual work that needed to be done. I would, however recommend.
Great service today! The tech called before arriving with an eta and was on time. He was fast and efficient and was NOT pushy with recommendations.
Vince was wonderful! A perfect gentleman, very clean, neat, professional, knowledgeable, and articulate when he explained our options and everything he was doing. Would love to see him back at our home every time!
Excellent, quick and professional service. Affordable and convenient. We will use Pascal for all our future air, plumbing and electric needs.
Zach was very kind and thorough both in his inspection of our systems and in his explanation of what he found afterwards.
I definitely recommend Paschal to anyone. Dillon was our technician and he was professional and knowledgeable on all aspects.
Dillon was our technician. He was professional, friendly and was knowledgeable on all the aspects of our heat and air units. Definitely recommend Paschal to anyone.
Jared was personal, knowledgeable and professional.
As always timely and reliable service. The experience from scheduling to the delivery of service is great.
I was very pleased with all aspects of the service call. Very nice young man!!
Jaden performed a maintenance service on my AC unit today. Was extremely thorough and professional.
I had a great experience with Paschal! From the quote I got for a new unit to them installing it, everything went so smooth. It couldn’t have been easier to work with them and now I have cold air blowing in my home right before it starts to get hot! Carlos and Moises were awesome the whole day and made sure all my questions were answered before they left.
Semi annual heating and A/C check up. Filter changed and system ok 👌 great company to do business with. 👍
Wonderful service representatives as always!!
The only ones I know that service geothermal.
Tech had the knowledge and tools.
Great work looks amazing. Other than the smell of pipe cleaner which I just didn’t think about the crew was friendly and worked hard to be done in a timely manner
Thanks Paschal for once again coming through with our need! Michael was very communicative from the start to the finish.He was timely and efficient. He clearly explained the plumbing issue and once we approved the work, he clarified how the process and warranty would work. We were very pleased with Michael, his professionalism and personal demeanor. We highly recommend your services to all of our neighbors. As always, thanks for fitting us into a schedule that works for us and your team. Michael is a super team member as well and represents your business with dedication and trust! Thank you!
Regards,
The Bergs
Michael was extremely communicative, arrived timely and explained the plumbing issue and took corrective action once I approved it. Very efficient with the work as well. I highly recommend Paschal for any plumbing issues. And thank Michael for his pleasant and professional demeanor while working at our home. Respectfully. The Bergs
Wonderful business from the salesperson to the install team. Would highly recommend!
Extremely courteous employees. Came out the same day. Unfortunately, a motor had to be ordered so the job isn't completed but I trust they'll be back as soon as it arrives.
I got a quick appointment and Nick was very professional.
AJ was recommended by a neighbor. He.showed up on time and quickly identified the issues with my leaky kitchen sink and the commode and was able to fix them both promptly. He was polite and courteous. I would highly recommend Paschal and plan to use them when needed in the future.
Micheal Wyatt was fantastic! Quickly diagnosed problems, repaired system ! A true professional that was patient & courteous
Great experience for an electrical checkup! Technician was friendly, knowledgeable and professional.
tech. was professional and polite.
COREY, was very professional and knowledgeable about my HVAC. Would highly recommend.
Good job and got to us early, called at 10am and was done around 4pm.
Ulises, was great as always. We had him previously and we want him to be our go to guy. He is thorough and if he encounters any issues, he makes you aware of them and offers his opinion on what actions should be taken. Super Tech‼️
Paschal Air team was very professional and courteous. Our techinican Zayn was very professional and thorough with making sure our system is fully checked out.
Was able to get AC fixed up same day. Technician Cody was very helpful knowledgeable. Highly recommend, especially if you get the service contract. Great deal
The Technicians are always on time and are polite, knowledgeable. Would highly recommend them for your heating & cooling maintenance or problems.
Zach was my service tech and was especially thorough; he found and replaced a missing part, checked heating & cooling functions, check coolant and my hot water heater. Some of that was over and above the routine maintenance. Thanks for continuing good service.
Paschal air and plumbing is a great company..our tec loagen was awesome to work with .very thorough and explained everything .. highly recommend
Sterling and his apprentice did an excellent job. Both were very competent and courteous. They completed the job in a timely manner and were very clean in the process. I highly recommend Sterling to install your water heater!
Great experience. Jesse did a great job.
Always a good experience. Colton is the best!
Our installation team was fantastic!
Sean & Juan are both professional & courteous. Very knowledgeable and really did not leave until "THEY", we're satisfied that everything was 100%..
Just a GREAT company from start to finish.
It was time to replace both of our old air conditioning systems. Sean, the Paschal sales rep was great. He evaluated our air and furnace needs, talked to us about what our energy saving goals were and presented a great plan to help us get there. When it came time for installation, Shawn and Juan were experts. Combined, they had many many years of air conditioning installation knowledge. They were both very professional, kind, answered my many questions and made sure the units are working perfectly before they left.
Everyone at Pasqual made the potentially painful process of replacing both air conditioners and furnaces super smooth and enjoyable. I would highly recommend them to anyone.
He was here to do 6 month HVAC maintenance. He was courteous and very thorough!
The installation crew was both professional and courteous. They paid close attention to detail and left my home clean and tidy. I would highly recommend them for any future work.
Tech did a timely repair, was on time, and very courteous.
I was very impressed with the courtesy and professionalism of the repairman, Dan. He was great!!!!
Jesse did a thorough maintenance on my AC units and my furnace. He spent over four hours cleaning and checking everything. He took pictures of my AC unit coils where it appears there are some small leaks and my blower motor bearings that are coming loose. I highly recommend Jesse.
Friendly, knowledgeable, helpful and answered all questions.Nic was great!
Logan was our technician who did our maintenance on our HVAC unit and he was great! I would highly recommend him!
Curtious, quick appointment setting and quick and thorough resolution!
The most professional and courteous experience I’ve ever had. Both Tanner and Skyler were friendly and efficient. I’m so glad I called to schedule this service. I even joined the membership to make sure I continue getting this quality of work. Greatly appreciate!
Great service. We have total confidence with Paschal with a great peace of mind knowing we're in good hands
Mike did a fantastic job minimizing our stress with his good communication skills, listening to our needs with our newly purchased home and helping us to prioritize following a thorough quick survey of the house’s electrical needs. He completed the work we decided on for the day while helping us to think through future work we will want to do as time and funds allow. Thank you!
Cody came and fixed our unit when it stopped working. He was professional and very nice. We love working with Paschal.
Very polite nice helpful and a great job explaining my issues would like for Joe to be my person who comes out to my house when I have issues with my unit thank you
It was very good come to find outmy A.C. is not working out properly thanks to them for coming out
the tech,very knowledgeable and professional, he even tried to pair my wifes phone to operate our Trane thermostat but the thermostat and book didn't match up,my phone is set up from last year,and working, my wife just calls me to adjust the temperature
Very prompt, friendly, professional & fixed my problem quickly.
Service for our repair of HVAC was 5 star. Thank u Wyatt
I’m very satisfied with Zahn and his services today. He was very professional and helpful with information on my equipment. Everything checked out but he explained problems we might experience later.
Good job, quick and professional
I had Pascal heat and air check my HVAC system since it was having issues. Their technician was very professional and did a great job in diagnosing my issue and sharing with me what was wrong in layman's terms as well as giving me options for repair. I highly recommend them for their professionalism and ability to quickly diagnose issues.
Excellent service and came out the same day. Very professional. Eddie Rojas was very thorough and did a great job. Highly recommend.
Very nice and knowledgeable man. Willing to check out things while here that was not scheduled!
The service technician was courteous and informative. Very knowledgeable. Very helpful as he answered all my questions .
Good job! He found the problem and solution. Nice and professional.
I have a large waterfall Koipond. I needed a plumbing tie-in for an ultaviolet sterlizer that I purchased to clear the water. No one was interested in doing the job, except Paschal. I feel very grateful that they were able to get the job done! Now, within a couple weeks, I will be able to see my beautiful Koi fish again! Colby did an AWESOME job!
Thank you Paschal!
I purchased a maintenance package from another heat & company, everything went smooth until my furnace broke down. I had 2 different technicians come out and give me complete ridiculous estimates to fix what I knew was a simple fix. I seen a commercial for Paschal and decided to call them. Joshua Zimmerman came out and figured it out quickly. I feel like the previous company puts more emphasis on over inflating prices and recommending parts that aren’t needed instead of servicing customers. I was so impressed with Josh. He knows his stuff. He’s definitely an asset to this company. I have canceled my current maintenance agreement and I am now a Paschal customer. If you are tired of getting the run around and paying for things that aren’t needed, I would definitely recommend giving Paschal a call..
Great job Cody. Thanks for tuning up our AC system
The Paschal technicians are always on-time, friendly, and thorough in their inspections. Kevin did a great job explaining the status of our system and his recommendations. Highly recommended.
We have been long time customers of ACS and let me just say Josh Zimmerman came from paschal and was amazing he found our heating issue right away! We had gotten estimates before that said we needed to replace very costly parts and that was not the case! Josh made us a customer with his knowledge,honesty, and overall great attitude it was very greatly appreciated! Thank you and I would recommend people ask for him by name if your having any problems!
Arrived on time, diagnosed problem and gave me reasonable price to get in fixed today. Most if all appreciated educational info . Highly recommend Josh and Tony, nice guys!😀definitely a 5 star service call. Thanks Jaden!
Amazing job . Very nice people. Definitely going be new customer
Our tech, Kevin, was great.
He checked out our whole system and kept us informed.
After he was done he cleaned up and made sure we was happy.
We are very satisfied with the quality of service that he provided.
Daniel Queen was great! Very professional and explained everything he was going to do as well as photos of everything. You should be proud of this employee.
Casey was very friendly, knowledgeable and very thorough. He saved us money in areas that he could. Paschal has a lot of discount and credits you can receive to help you insure your home runs efficiently in Summer and Winter. Casey is very nice, and explains things so that I can easily understand. I highly recommend Paschal for all your HVAC needs.
Paschal Air always does a great job. Even on routine checks. Mr. Wyatt was professional, courteous and went above doing his job and more. He even offered to help me move my trailer with a project I was working on.
I recommend Paschal Air if you like great service.
Tanner was fantastic. He took care of our needs today and was very professional and great to work with
Very professional service and they were really tidy and did the job efficiently! Will use them again!
Gage was so professional, meticulous and thorough. He took his time to diagnose the problem. He found a broken pipe another plumber did not find because he did not look at the issue as thoroughly as Gage did. He took his time and made sure everything was taken care of properly. He even stayed late Friday night to make sure we had hot water over the weekend. You rarely see young workers so professionally oriented as Gage is.
Garrett worked to repair our generator. He identified and corrected the problem expertly. Thanks to Garrett for quickly finding and fixing it. Top notch serviceman.
Great experience from start to finish! Jackson was friendly and professional. He made sure we were happy with the work. We will definitely be using Paschal again.
Great job of replacing my old home water heater. A thorough effort from a very professional crew!
Jacob and Joey showed up on time, were very friendly and professional. Went over everything with me, showed me their work, and ensured my complete satisfaction! Would use Paschal St Joseph MO, again and recommend them highly!
Kevin was great and what I felt like was up front and honest
Rick was awesome and did a more than exceptional job. We had a stellar experience
Caleb and Matthew were both very cordial nice. You would expect that there was some mess, but not at all. I would recommend them for the duct cleaning and squirrel cage fan cleaning at any time.
Big THANKS to Colton.
One of the finest and most thorough Service Tech inspecting and cleaning unit. Thanks again. 👍👍
Bryce was friendly and professional. He answered all my questions and took great care with our a/c units. We will be using Paschal in the future!
Carlos arrived early and repaired my water heater and improved its performance. Highly recommended Paschal.
Great maintenance call. Professional throughout.
A very professional and friendly people. Highly recommend!
Carlos arrived same day within 40mins of my reporting the problem. He was very informative and knowledgeable about the work. He took the time to listen to me and answer all my questions and made sure he showed me proof of his license and certification to fix the problem. They took care of the entire job including liason with the City of Frisco. I highly recommend using Pascal plumbing services for all your needs.
They were able to fix my water heater problem same day I called.
They always do a great job
They were honest and fairly priced. I will be using them in the future.
Lucas did an excellent job installing a faucet and repairing a water shutoff valve. He was very professional and thorough.
Jarad was very great and knowledgeable about what was going on with my unit and y’all need to truly give that man a raise for knowing what he knows and being an ambassador of your company!! P S. Jarod helped very quickly and great with what he was doing for us and I highly recommend him for my next time I need Pascall!!! Greg Nix 2406 Lancashire Lane Cabot Arkansas 72023
Sterling and Christian came out today to install a new water heater and flood stop. They were both very polite, took time to explain everything and keep me updated as the install was progressing. Cleaned up when done and took time to show me the finished install and answer any questions. Also took care a toilet issue I had while they were here and they were not in a rush to move on. Great work.
Technician was great. On time, professional.
Shiloh was great very professional and friendly
Absolutely the best service around. Very professional and knowledgeable! Technician was very helpful and answered all questions I had. I won’t use any other service!
Andrew and Jayden were great. They provided excellent service and options for needed equipment. 100% recommend this company. Every employee I’ve ever had interaction with was amazing. 10/10
Very nice and professional.
Kevin was absolutely helpful, explained everything perfectly for us, does a thorough inspection on our AC& Furnace unit, & always so kind and friendly! 5 star service!
Jackson is a very nice guy. Enjoyed his visit and insight.
Mark Wolf was the employee how came to my house to submit a quote. Very knowledgeable, polite an friendly. Enjoyed meeting him.
I was very pleased with my technician , Corey, and his professionalism. He listened and provided information I needed as far as my repair options. I world definitely recommend Paschal.
Cody was the best!! Great customer service. He was professional, courteous, and thorough in his explanation of services and pricing. He listed and checked all our areas of concern plus some. Would definitely hire again.
Caleb went above and beyond
Aaron was pleasant to deal with. Very courteous and professional in his approach.
Explained our options in understandable language. Hope all your techs are this good.
Justin Lewis was courthouse an very helpful.
We are very happy with our experience with Pascal, and Aaron, our technicians was great. He was able to ensure that our AC unit was in good working order and ready for that Hot Arkansas summer weather ahead. We will continue to trust Pascal with all our HVAC needs.
Great service. Quick response.
Shane did a great job looking at and diagnosing my heatpump. Explained to me what was going on and reset the system. Thanks
Very knowledgeable. Walked me through what was being done and why. Great recommendations. Would recommend Paschal to anyone that needs HVAC services.
Jake was great!!! He was super knowledgeable and was able to fix our problems swiftly and expertly!
Very responsive and quick service! Technician Andrew C. and his assistant went above and beyond fixing a minor leak after a major repair was recently done. They came out during the storms and rain and got it fixed quickly. They also inspected the rest of the lines to make sure there weren't any others.
Thanks Trevor great and easy to work with you on this repair! What a relief
Always professional and nice.
Paschal performed the Spring Summer Tuneup and found 2 items that were going out requiring replacement. Ulisis reviewed the costs and benefits of repair and replacement. Also sent recommendations to my email to improve air quality and price point for those recommendations. Applied all discounts to services.
Great guys..in and out in 10 minutes 👍
The most professional people you need. Very friendly and knowledgeable, I know about working on NH3 (Ammonia) systems, I was kindly explained about my system. Cool folks. Truthful service. ~SW~
Christopher did an excellent job on maintenance check and installing a new capacitor. I would like him to come back in the fall for the cold weather checkup. He was knowledgeable and helpful.
On time, polite, checked everything out thoroughly. Good experience
Kevin has excellent customer service skills …very professional and answered any questions I had …he’s an asset to your company ! just had my spring maintenance done by Cody …excellent customer service skill …took time to explain all my questions i had … great team attitude !
Same day service and repair! Andrew & Jayden were very professional and courteous! Highly recommend Paschal!!!
Bradley and his assistant were extremely helpful with my emergency plumbing repair!! He even gave me a very helpful brochure with discounts for future needs, also showed me an issue with my washer line. A true gentleman and good person. Will absolutely be calling back with any other issues. Thank you!
Great hot water heater replacement job.
Excellent service. No high pressure sales. Like the new service contract options.
Complete and thorough service. Tech was friendly and answered all our questions. We highly recommend this company.
Awesome job as always by your guys.
Vince was a very thorough technician. He cleaned the HVAC unit from top to bottom and gave me all the information and then some.
Pleasant and professional! Extremely pleased with Paschal’s service.
Very professional visit and outstanding service
Answered all my questions
Very knowledgeable
Thank you
Tanner and Gage did an awesome job. Gage came by and fixed my water spigots on both the front and backyard and did an excellent job of keeping me informed. Prices was super reasonable, and I’ve got two working spigots. Yay! Tanner has serviced our hvac units several times now, I trust his suggestions, he does a great job, he’s professional and good at explaining all the suggestions he makes to make sure my unit lives long.
Jose went right to work. Was very polite and knowledgeable. Great service!!!!!
Colton was very helpful and straightforward
Technician showed up early and did a great job
Excellent experience with Paschal and Shiloh as technician. Very friendly, knowledgeable and efficient. Would highly recommend.
Solid work. No bs. Clearly explains the issues and solutions.
Great service! And great people! Pascal heat and air has gotten me taken care of several times with friendly, efficient service!
Technician was very thorough. Took his time to do a good job. Made sure everything was in good order. Very satisfied.
Trustworthy and friendly service !
Hands down one of the best customers service I had since moving here. They are professional, friendly and knowledgeable. They redid our whole hvac system in our new own home. The previous hvac was not done properly. For them to work in a thunderstorm for a whole day just blows my mind what amazing work ethic they have to make sure a family stays warm. I would highly recommend Paschal over anyone.
Seth was professional and explained the maintenance program.
Devon came and quickly scoped issues with Electric Charging station. He took time to instruct me in charging issue. Thank you Paschal for quality technician.
Excellent costumer service, went beyond and above. Very knowledgeable Tech. Help me with talking to another company to rectify mistake at no cost to me. Marc is an honest and worthy employee.
Great service. Called ahead. Polite thorough and informative.
Robert and Chris were the ones who were able to finally solve our plumbing issue. Thanks for coming back until it was fixed!
0ur technician explained things well and gave me good information. He came when expected and provided good service..
Great Job and professional technician.
Thank you
Carlos was very knowledgeable and upfront about the issue I was having. He also identified some other items that needed to be addressed which I appreciated. Overall, very happy with the results.
Bryce was very polite and throughly explained everything to me .Worked very quickly.And the work is guaranteed.Thank you Bryce .
Cody did a great job with our A/C.maintenance! Also, very pleasant conversation and a few great laughs! Thanks Pascal!
Good experience. Seth did great work and explained completely.
Cody was very nice and did a great job!!!
Worker was polite and informative.
Knowledgeable plumber came right away for a non emergent problem. He swiftly addressed the problem and didn't try to sell me an expensive repair as other companies have done. Paschal has my repeat business.
Great and fast service. They replaced our hot water tank quickly
Great job getting my shower head pipe replaced quickly and professionally. Bailey did a great job setting up the appointment. Carlos arrived on time and was very personable. He surveyed the problem and checked for any additional damage. He handcrafted a special tool to extract the damaged pipe fragments so that tile in the shower area was not damaged. He left his work area clean and ready for my next shower. Couldn't have asked for better service. Thank you!
Very nice and polite young man. Very pleased with his service. Maggie & Jerry Pelzl.
Very friendly and profesional
Very good job! Arrived on time and job was completed very efficiently and clean! Very respectful workers!!
Vince did great! Thanks for all the help and insight…
Austin from Paschal Heat and Air did an outstanding job replacing our water heater and installing an expansion tank today. He was professional, efficient, and completed the job in a timely manner. Everything was done with great attention to detail, and he made sure everything was working perfectly before he left. We truly appreciate his hard work and expertise. Thank you, Austin! Highly recommend!
Kevin and his assistant were very friendly and knowledgeable. They performed their work in a timely and efficient manner!
This is the best all around company for EVERYTHING I’ve ever worked with. They are highly skilled and extremely professional.
Colby is fantastic! Really nice guy and took the time to explain everything to my elderly mother. He was so great we signed my mother up for one of your maintenance plans.
The guys came out, they were very nice let me vent and stress for a min lol they put in a new water line. Yikes.. then they listened to our other concerns about our plumbing, which when we decide to get all the rest fixed we will be sure to use Paschal again.
Thank you so much!
Great, friendly service. Very pleased.
Great news! Frank was able to fulfill my request in 6.3 seconds!!
Not so great news… I was charged $89 for a valve to be opened. (No fault of Franks!!)
But everyone was nice and now I can use my stove again. All-in-all, it’s a good day!
Rafique was really great. Gave me a heads-up about arrival time (much appreciated), showed up when expected, did a thorough seasonal revision of my A/C unit and a rinse of the coils. Very pleasant and professional. Thank you! Ready for aummer!
Everything went very smoothly. We are always extremely pleased with the service we receive from Paschal.
Friendly and knowledgeable. Answered all of my questions. Work completed to my satisfaction.
Excellent service! He arrive on time and was very professional as he did his work.
Very efficient, friendly and helpful . Have used them before and will do so again
Polite, early. Well mannered.
Very informative. Came earlier than expected. That was awesome. He was able to explain the issue so even i could understand. Lol.
Very polite and professional. Knew exactly what needed to be done and fixed it very quickly. Answered all my question about the procedure.
They were quick to arrive and had my problem fixed quickly . The technician was very friendly and polite but professional. I highly recommend Paschal .
Received excellent same day service with an experienced technician. Friendly, fast and affordable. Will definitely recommend to family and friends.
Very nice and friendly and did his service very quickly. Nice job.
Dicarlos was very professiinal and thorough. PASCHAL,Air, Plumbing has been my provider for many years. I APPRECIATE their prompt and efficient service. He fixed what another tech missed. Thank you!
My hot water was leaking and I called on a Saturday morning and talked to sweet Clint. Robert was able to come around 5:30. He was kind and knowledgeable and unfortunately my 21 year old hot water heater needs to be replaced. But Paschal has payment plans that will meet that need. I highly recommend Paschal and Robert!!
Josh James came and diagnosed my electrical issue. Very professional tech!
We appreciate the honesty and professionalism. We are very satisfied and will continue to choose Paschal!
Jared did an exceptional job!
Nick, the plumber who repaired the gas leaks in my furnace line was exceptionally friendly, hard-working and thorough. I highly recommend him!
Outstanding service. Polite, on time, cleaned my unit, checked everything and changed the filter. I will definitely stick with them.
Tech was very helpful . I would request him again Justin was very helpful
Wonderful experience- got the job done and very professional!
Bobby did a great job and made me comfortable with his analysis. He was quick, pleasant, professional and efficient. I will reach out to Pasquale again.
Nicolas L came out for preventive maintenance on my central air and heat. He was very thorough. I have not had a bad experiance with Pashal at all. I would recomend them to anyone needing work done
Joseph was very professional and at the same time personable! He was thorough and explained what he was doing. Overall a wonderful experience.
Thanks to the entire team at Paschal for making our biannual check so easy and reassuring.
This was my first time requesting service from Paschal but I won’t make it my last. From the very start on the website booking the appointment it was A1, easy and prompt! I was even more impressed with the text message sent letting me know my tech was on the way, his name and a picture so I would know who to expect in my home. That is top notch security in itself. My tech Colby Rowlett was the absolute best. Very knowledgeable and he showed compassion and concern. I’m out of town and had someone assisting me at home but he kept me in the know all the way. He made me feel as if I was right there. So very grateful for a lasting impression. Thank you Colby and Paschal.🤗
Christian was awesome and very knowledgeable,he explained everything that was going on with our electric box and how the original installation was done wrong and how it had to be fixed. I would recommend Christian to everyone and anyone who needs electrical work done.
First time i have used paschal for my yearly service. The tech told me everything he was doing. And told me what i need to have done soon
The gentleman who came was very helpful and seemed genuinely concerned about our issues. He was very knowledgeable and provided ideas on how to keep things working longer. He didn’t appear to be Easter to get our money!! Thank you!!
Great customer service! Very thorough and always informative.
José was really good thanks
I appreciate Jose professional and coup. Very satisfied with his job
The duct cleaning was thorough with professional equipment. I'm very happy with the job. The communication was great letting me know when they were on their way. I would use this service again.
Westin did a great job for us! He was early, got the work done quickly, and was super friendly and knowledgeable.
The guys that came out today did an awesome job.
Corbin was efficient and effective. It was a good experience.
I had another problem and Bradley took care of it. I can't believe how quickly Paschal responded and fixed my backed up toilet.
They done an awesome job!!
Daniel Queen, the tech was very professional. He showed and explained system problems thoroughly. Went over and above in fixing and diagnosing potential future issues. Highly recommend him.
The guys were punctual and did a great job. Finished in one day
Great and steady workers. Cleaned up after themselves. Very polite. Very pleased with service.
Michael did an excellent job checking my system and found some problems that I really appreciatehim he was very kind
Bradley was 100% the best guy for the job. Showed me the issues, priced the issues, fixed the issues. He looked at a few other things like the hot water heater to check for any compromise and even notified me that a piece of romex had been punctured by a screw under the house. Extremely thorough and well mannered. Would definitely ask for Bradley to work on my home repair needs when I need them again. He even offered me a membership with Paschal that has awesome benefits and includes year round protection of my home, and a credit system for emergency needs. Sometimes bad things happen so you can meet good people.
The Technician found the problem and repaired it. It was not an easy find but he took the time to find it. I recommend Pascal Electric. 👌.
Our technician Shane arrived on time as promised to do our spring maintenance. Everything was carefully checked, cleaned, and verified so that we are ready for summer. In addition he explained about optional enhancements that are available if we need them and answered our questions on dual fuel operations on our thermostat. That was a big help for us since we have 2 furnaces along with 2 heat pumps / AC units. We use the propane when the weather is below freezing and understanding how to use the thermostat more efficiently will help a lot to prevent using more propane than necessary as well as eliminating our forgetfulness!
GTS (now Paschal) installed my heat pumps so I called them for annual service. My technician Bryce was professional and efficient and did the spring maintenance.
He discovered that one of my blowers was very dirty so he cleaned it. Highly recommend Pascals annual maintenance program. Not cheap but it gives me peace of mind and you can pay monthly. Great company and employees.
Bryce, our service technician, was prompt in arriving, was very courteous and did the full inspection of our A/C system. He gave us his key findings. Very pleased with his service.
Very friendly, professional, very satisfied with job.
Great service.
Technicians Aaron and Will were very friendly and very knowledgeable.
Their number is permanently in my phone. Technician was in and out in no time with problem fixed.
Casey was very professional and explained things detailed. Didn't rush through and made things easy to understand.
Very easy and quick to get an appointment scheduled for the same day. The tech communicated when they were an hour away and he arrived within the window given. Devon was friendly, prompt and helpful. He communicated clearly what was needed and got us taken care of quickly. Very fairly priced as well.
Zach did the semi anual service on my HVAC units and was very good at suggesting maintenance tips for me to pay attention to. He also connected a power wire to my thermostat so I don't have to worry about failed batteries again.
Chris and Bobby came in to give me a second opinion. First plumber said we'd need to replace all pipes under the tub. Chris and Bobby proved that the pipes were sound, then identified the new roof and a cracked tile as my sources of moisture infiltration. My roofer will fix one, and I'll fix the other myself.
In short, they saved me 1300 bucks, and made themselves next to nothing. They found a ton of stuff that would be good to work on, but basically resolved my emergency for free. This is my go to company now.
Paschal/Larsen is our favorite heating and cooling service. We have been calling on them for HVAC services for more than a decade and they never disappoint! The technician thet sent this time was extremely knowlegeable, courteous and dedicated. He reponded quickly, instantly recognized the problem, had parts on hand, checked warranty, saved us money and had our system repaired before the next heat wave hit.
Excellent service. They came and installed hot water heater Christmas Eve in the middle of a torrential downpour. AJ was kind, informative and installed the unit quickly.
there was a mistake in making appointment. custumer service explained mix up. they were very professional and promised me a discount on repairs due to the mistake. GOOD BUSINESS!!!
Wonderful experience. We bought a new Trane furnace and a heat pump. The one HVAC person who came was done in one day. Excellent service from estimate through install.
Customer service was friendly and they came out to fix our a/c right away. Super professional as always. Thanks to everyone at Paschal.
11-27-24
Very pleased with Casey, the technician that came out. He was very knowledgeable and offered suggestions on improving my system. Very impressed with him.
7-10-23
I am not happy with any off hour assistance because there isn’t any. I have called several times and put a note on the website that my air conditioner is not working properly. They have been out two or three times for the same issue. This is a new unit and I have had several issues with it already. When the service guys come they are very helpful but I wish they had off hour service. I am frustrated with my unit.
7-12-23
I am updating my review. Larson’s came out and repaired my AC and so far it is working wonderful. The guys who came out were very professional and genuinely concerned about the issues. Work was done efficiently.
10-24-23
Routine maintenance for winter done today. Josh was the technician and he did an excellent job and very professional.
Casey was very informative as to what I need to do about getting a new mini split installed. I had another independent contractor install my second unit and he screwed up the installation and then ghosted me when I had issues with the new unit. Having a reputable company install another new unit and stand behind it is comforting.
Payton (the tech) was very informative and did not hesitate to answer my questions.
Our technician, Payton, was very meticulous about his work. Working by himself, he did a fantastic job installing our combo air and heating system. His work ethic is great and was very informative about all the bells and whistles that came with our system. Proud to pass the word on Paschal.
Everyone I’ve ever communicated with really knows what they’re doing. I can sit back and relax knowing I’m not going to get screwed over.
Tyler quickly found and corrected my cooling problem. He was very professional, explaining as he went. He very efficiently fixed my air conditioner and checked the house to make sure the unit was cooling. I am more than pleased with his work.
Technician was polite, on time and efficient. Excellent service overall.
Always fast and professional.
I’m completely satisfied with not only the ongoing maintenance but I have had a couple of other issues that they came out on short notice and they immediately took care of. Their technicians are great also. Very knowledgeable and respectful. Paschal operates as though they are a small hometown company with the customer in mind and that I appreciate from the bottom of my heart
Our technician John Brooks showed up on time and was efficient in completing his work. He came in with all his tools, no extra trips. He was considerate of my dog and made sure she didn’t get exposed to the furnace wires before he took the cover off. Great guy, great service!
Tec. Was great everything’s fine
Casey C. was very professional, working under duress (I couldn’t remember my access code to my thermostat), but was able to explain to things that I needed to do. Since it all made sense to me, I will be having someone to come back and make those changes!
Nick and Caleb did amazing work. Very professional and thorough with their explanations. Great work and highly recommended
We are very happy with the sale and installation of our mini split system. The installation crew did an excellent job of showing me where it would go and explaining how to use it. Clean up afterwards was great, they treated our house with respect. I would definitely recommend Paschal.
Yasua, came today to do an air conditioning tune up and maintenance. Yasua was awesome, very professional, polite, informative and all around great guy. He spent a lot of time with us explaining different options that he could do to help with some issues we are having. We will be calling him again soon. Great young man and a great company. Give them a call!!
Professional and thorough.
Fast service with great customer service!!
Bryan did an awesome job, very polite and courteous. He cleaned up and my problem is resolved.
Very professional and detailed in explaining to me the work performed. Will definitely use Jorge Diaz again. Thank you for your great service
I just want to say she was informational and on point for what she was doing and talking about. I enjoyed the fact that she spoke about the unit as though it was first nature to her. Keep up the A1 work... Miss Tiffany for the win🥇
Floyd Mccleland was very courteous and a life saver. He explained the whole process of Fixing the A/C. Made me feel at ease and did a great job. Thanks for helping my family and I.
While we have generally had very good luck with your technicians, Marquis stands head and shoulders above your already highly-qualified staff. He is extremely competent, articulate, and professional. I hope you appreciate just how well Marquis represents your company.
Floyd McLellan was our service tech today for our maintenance service. He was very detailed, took his time and provided incredible service. He was not pushy, provided detailed quotes on recommended items and had a lot of pictures to show the work. Not only was the service incredible, but is the nicest tech that I’ve had the pleasure of meeting. Super friendly, polite and was not in a rush and took his time to explain what he did and answer any questions. Was a great experience.
Darrick went over everything with me before I agreed to anything. He was determined, efficient and knowledgeable in his work efforts and ethics. Stand up guy with the company. I will be switching to their monthly plan. Thank you!
Reason I use Paschal is for your great service, also your techs. I had AJ DeWolfe today for plumbing issue, he was thorough
Explained and fixed the issue. Very courteous and polite young man. If ever in need again I hope AJ is available.
I was able to get an appointment immediately! My tech was on time, extremely friendly, determined my problem quickly, and solved it even faster. And the bonus was he was not intimidated by my very large dogs. Highly recommend.
Fantastic experience ! Great communication and work was done on point . Would use this company anytime ! Charley did a great job before and after work was done .
I was very pleased with the service. Christopher had the AC back up and running in a short period of time. It's also great that Paschal Air had a technician just hrs. after I called.
They were courteous, quick, and the air fills so good.
AJ, was a great service technician. He is
professional, polite, patient and explained everything thoroughly.
Tiffany was quick to arrive, quickly assessed the problem and fixed at an affordable rate! Thank you!
I like their communication system which enables prompt responses and updates. Jobs were swiftly done. Kudos to Mr. AJ, Plumbing professional who addressed my concern under sink in the kitchen. The problem was solved quickly. Thank you.
Fast, thourough, and communicative. Sterling was great
Responded promptly to inquiry. Quote was reasonable. Excellent work repairing pinhole leak in main water line. Thanks to Charley and Garrett.
Arrived right on time and was able to watch their approach on the map. Tiffany was very nice as well as efficient. Highly recommended.
Thorough maintenance check. Explained everything well. Very courteous.
Marquis Smith did an excellent job. He corrected the mistakes made by the previous service technician and took pictures to submit a claim for damages for us. Very polite and knowledgeable, he knew what he was doing.
I am very pleased with the service I received from the plumbing appointment I had this week from Paschal. Sterling did an excellent job of evaluating my entire plumbing system. He explained everything to me, and I learned a lot about my current plumbing situation and what to look for in the future. I will continue to use Paschal for my Air, plumbing, and electrical needs.
We've had Paschal come to our home twice now, and both times were great experiences. Today, Bo was here for about 30 minutes to check things over and gave us a good report. We are happy to have them as our heating and cooling company.
Trae was amazing, got the work done efficiently, professionally and was friendly
Always very responsive to messages for service, even after normal business hours. Service Tech Oscar was friendly, polite, and efficient---and took time to explain the issues in detail (but also simply enough for me to understand). I've used Paschal both for complete A/C replacement and also for regular maintenance and repair, they have been great in all situations.
The tech was so polite. He put on booties before entering my house. I.could track when he would be here. He explained a future problem I might encounter, but felt my system was running fine for now. Be advised a service call only applies to one unit.
What a nice guy. He explained everything to me and gave me recommendations but wasn't pushy. I've always had a good experience with this company.
Very professional, listened to what was wrong, and was able to fix the issue! 10/10 recommend!
Great job by Floyd Mcclelland in servicing my ac today.. routine maintenance revealed a need for some replacement parts that he quickly and with excellent customer service replaced! Thank you so much, Floyd, for your hard work on a very hot day!!
Great Service and good explanation of what I need on my AC
The guys were great and quick.
Had two full AC Units replaced. The installers were fantastic and extremely professional. Shawn Monson was honest and professional. Ive been with Paschal and prior Walker since 2010. Very reliable, prompt and professional. I give them my highest recommendation!
Technician came on time, was friendly and professional. Explained findings and recommendations. Happy with the service.
Corey is very professional and good guy.
Repaired my AC on time and above my expectation. Keep up the good work.
The technician was prompt, careful and thorough. He checked the equipment inside and then checked the outside unit. He answered all my questions. I recommend Oscar for a great job.
REP.
Today Paschal Pro Sterling Bridges installed a new gas water heater for me, replaced old valves and lines, installed a flood stop, and added everything needed to get me up to code. Sterling, the main technician, was not only punctual; he was extremely knowledgeable, polite, thorough, and willing to answer any and every question I had. Chris and Christian also helped some throughout the process, and I truly appreciate ALL of the young men, their hard work, and expertise. Paschal was very good about communicating with me and getting the job scheduled quickly as well as keeping me informed on the tech’s arrival; I even received a photo of Sterling before he got here, which was a nice touch too. Thank you again, Sterling, for being such a NICE young man, answering all of my questions, your expertise and explanations on every facet of my new water heater, and your willingness to do any and everything you could to make this a great experience!😊
AJ was friendly, patient, and helpful. He spent several hours with Rheem to troubleshoot our Rheem Tankless Water System. He took the time to show us what he was doing and explained why. AJ communicated effectively with the manufacturer and us, his customers. Excellent service! Top notch!
The technician was very personable and knowledgeable. Felt like he was honest and only recommend what was necessary. Highly recommend him.
I hired Paschal because my AC was not cooling. The tech was able to determine the problem and get it resolved quickly.
Thank you for fixing my AC.
Bobby and Garrett did a great job replacing the shower cartridge in my bathroom. It was a big job and took quite a while. They left the bathroom clean and just the way they found it and now my faucet works better than it ever has!!! Very professional and knowledgeable!!!
My air conditioner suddenly stopped working. I mentioned this in passing to their HR representative, Makayla. She suggested that I call customer service to get a quote. When the technician came out, he was so thorough and professional. He showed me his recommendations Along with price quotes for temporary repairs as well as replacing the entire unit. I was surprised with how reasonably priced the quotes were. I decided to replace the entire unit. I would definitely recommend this company.
We have used Walker for years and appreciate them very much. They have put in two HVAC systems and done routine checks and maintenance on a regular basis. Their guys know their stuff and have never steered us wrong or tried to upsell us on anything. The updated scheduling system needs some tuning up and it would be nice to receive a heads-up if technician is more than an hour beyond the 4-hour window given. Calvin is awesome -- so knowledgeable, focused, and thorough. I flip on my systems with the confidence that they are in good shape and safe. Now, if you y'all could bring some fall weather! [Edited in 2024] I continue to experience issues with their automated scheduling service: multiple 'reminders' and exhorting me to make appointments I've already made. Have talked to them about how annoying this is. Also: talked to them about reminding their techs to stay focused on the issue at hand and STOP opining on my household decor OR my decision to have carpeting in parts of my home. It's none of their damned business! Very awkward. If service wasn't good, I would switch companies because of the unnecessary comments about my home decor. Stay on task.
Great experience. Came out within a couple of hours after we called them. He had the problem resolved within an hour.
Charley Westmoreland, came out today and did some work in the front yard. He did an excellent job. I would have given him a 10 star review if they had it. We have never had a such a good plumber before. We plan on asking for him from now own.
Placed my water heater and repaired the pipes and gas line. They were fair and explained the pricing. They were only called in for an estimate, and they did the work same day. The technician Pablo was very professional and patient. I would give them six stars if I could.
Samuel was very nice and well spoken he change my light fixture out in a timely manner did a very good job..Thanks Paskcal for your service
Prompt service, good work.
They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one
all I can say is Kameron, who services Hot Springs Village, is an awesome person. He was very helpful to me during my time of stress. whatever Paschal is paying him isn't enough. They better hold on to this guy as long as they can. Great Job Kameron and thank you very much for your help and professionalism.
Herbert B. was friendly and professional. The quality of his work was excellent!
James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!
Special thanks to this great man.
Thanks again Mr. James.
We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.
Super great service and very polite
Thank you
We had Ya'll out to diag. our furnace. It went out during the recent ice storm. Response was quick, the repair had us comfortable and warm! And we WILL use you again!
We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!
Was extremely polite and professional. Informant about my system.
Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.
Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.
Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!
Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.
Excellent service and repaired my leaking faucet in record time.
Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!
Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.
Always great service and professional service people. A+
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
Fast and courteous and explain what he was doing.
Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Travis was amazing!! 5 star services
The tech was professional, courteous, and knowledgeable. He did not try to sell me a brand new system like some other AV companies do. I was very happy with them.
According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.
From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!
Wes was very professional and knew what he was doing when it came to repairing my heating system.
Benjamin was great.
During the diagnostics today, He did not provide assumptions, he actually checked his theories and found the root cause of the problem. He is very handy and it appeared that he also had a great support from his colleagues at the office. When he was trying to figure out the problem he was able to reach out to more experienced people and receive recommendations.
Highly appreciate the hard work today.
We have been loyal customers since 1993..
Leonard and Cookie Henderson
Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!
Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.
Prompt, professional service! Thank you,
On the same day as the deep freeze hit Texas, I found out my sister in Azle had no heat. I live out of state so checked yelp and Google, chose Straight Shooter for all the 5 star reviews. I couldn't wait to leave them another one!
I called and spoke with Donna who is the kindest person, so helpful and scheduled my sister for same day with no emergency upcharge! She even offered to take her a space heater to use while she waited for the technician. Such an angel!
Luke came to check out the unit and was so knowledgeable, professional and friendly. Found the immediate problem and gave us some options on prices and timing. He was very thorough in his inspection and recommendations for maintenance and proper use instructions. It was after 10pm when he left my sisters house, warm and cozy.
Donna and Luke at Straight Shooter saved the day, and the winter for my sister! We just can't thank them enough for the absolute best experience we could have hoped for. They are the best, and the only one we'll ever call now. Thank you - Thank you!
Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍
Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.
We had a shut off put on are hot water heater
Everyone is professional, knowledgeable, and friendly! I like that my HVAC tech takes the time to explain everything about my system. Guardian angels for my heating and air without getting gouged!! One happy customer!
Very professional and courteous.
Quick diagnosis and correction of my operator error operating the thermostat.
Second time using Paschal’s service and have always been satisfied with their prompt and reliable customer service. I will continue to use them for my property.
Was impressed with the service. He did a great job of explaining the issue. Helped me understand how my heater works.
A little more expensive but on time and professional. Would recommend for those in a pinch!
The serviceman David was exceptionally knowledgeable and efficient in his duties. He himself was a quality individual and I'd have no problem calling him back.
Anderson is a sharp tech, found and fixed our problems and waited to make sure that the thermostat and the unit worked correctly
The technician was professional, courteous and knowledgeable.
I used Straight Shooter for my heating repair and received top notch service. Luke was very helpful and professional and I am pleased with the repair.
I was amazed with the customer service and quality of workmanship I received. I thought I could get by with just a space heater well, after 2 days I called Straight Shooter Ac and had a complete HVAC system in my house and couldn't be more delighted!!
They are on time. They are professional. Well manner and they clean up when done. I am so glad I chose them and would always use this company.
These people are the best
Today I contacted Straight Shooter to check on our A/C units because they aren’t working well. Michael was at our house within a couple of hours. He was very helpful, knowledgeable, and professional. He has been in the industry for 20 years. When Michael was finished with his assessment we met with Patti to go over options and pricing. She was very kind, personable, and knowledgeable. We are purchasing two new units and they will be installed in a few days. Straight shooter will shoot you straight! Highly recommend them!
I’ve had the pleasure of using this company for a couple of my properties. Full replacements and have had them repair stuff from previous hvac contractor. Can’t say ENOUGH good things about them. From initial communication to install. FLAWLESS!!! This company really sets the standard. Thankfull I’ve hired the best out there!
I was having A/C issues when it was 103 degrees outside. I called Straight Shooter and they were very responsive. Caleb came out right away and diagnosed my system and we had cold A/C again. I felt that his pricing was a great value for his services. He explained everything to me and I also learned a few things from him. Very professional. I highly recommend Straight Shooter HVAC.
Let me start by saying, I am thoroughly impressed with the professionalism and work ethic these gentlemen possessed. I called Monday afternoon Patty was there that evening . The next day at 8am my system was being
installed. The gentleman arrived at 7:45am and started working. They did not leave until 5:30pm working the entire time, even pulled my trash can from the curb. My system looks GREAT, and my installation looks GREAT! I'm so happy!! Will definitely recommend to everyone!
Patti Floyd is EXCELLENT! Explained every detail of the installation and the equipment needed for our all electric AC unit. Very professional and even supplied us portable AC units to keep us cool! I’d deal with her any day as she is honest and very personable.
Straight Shooter Heating and Cooling will be the only hvac company we use moving forward. We recently moved to Azle and wanted an inspection before summer. Caleb came out, performed an inspection and cleaning. Very friendly, professional and knowledgeable. I can’t say enough good things about the whole experience.
Honest, reliable, knowledgeable, professional, and probably one of the best prices in dfw. Before closing on our home, we got Straight Shooter out for an inspection. They were quick to come out and it turns out our 20 year old AC system needed to be trashed and was in need of an efficient system before the hot Texas summer takes it out. This company layed out multiple plans that would fit our taste and budget. I highly recommend using them!
They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Great company & professional technicians.
$30 OffPlumbing or Electrical Repairs
*Cannot be combined with any other offers. Must be present at time of purchase.
$150 OffWater Heater Installation
*Cannot be combined with any other offers. Must be present at time of purchase.
FREEService Call with Onsite Repair
*Excludes refrigerant. Cannot be combined with any other offers.
479.900.0784
