
Paschal Air Plumbing & Electric acquires Straight Shooter Heating & Air in strategic move to expand market presence in Dallas-Fort Worth area
Call Us Today to Schedule Service at (214) 765-4817
Arlington, TX – March 30, 2023 – Paschal Air, Plumbing & Electric, a leading provider of HVAC, plumbing and electrical home services, is proud to announce an addition to their operations in the Dallas-Fort Worth Metroplex following the acquisition of Straight Shooter Heating & Air.
With this acquisition, Paschal Air Plumbing & Electric is well-positioned to increase its market share in the Dallas-Fort Worth area, thanks to Straight Shooter’s strong reputation and exceptional employees. Straight Shooter has been well respected in the region for several years, offering a range of services and solutions to consumers and businesses alike. The company’s deep expertise and excellent reputation have made it a valuable addition to Paschal’s growing portfolio.
“We are excited to announce the acquisition of Straight Shooter Heating & Air, which reinforces our commitment to expanding our services and capabilities in the Dallas-Fort Worth market,” said Charley Boyce, CEO of Paschal. “Straight Shooter has a solid reputation and an outstanding team of professionals who share our commitment to delivering world class service for our clients. We believe that this acquisition will enable us to better serve our customers and strengthen our position as a leader in the region.”
The acquisition of Straight Shooter provides Paschal with several key advantages, including the addition of talented employees to their growing team and a new customer base through service area expansion. The integration of the Straight Shooter team into Paschal’s existing operation is expected to be seamless, with minimal disruption to clients and employees.
“We are thrilled to be joining forces with Paschal,” said Caleb Walsh, Owner of Straight Shooter. “Being in the HVAC industry for over 15 years, I’ve always admired Paschal’s commitment to excellence and their focus on delivering value to customers. We believe that our combined strengths will create exciting new opportunities for our employees, customers, and stakeholders.”
With this acquisition, Paschal is poised for continued growth and success in the Dallas-Fort Worth area. The company looks forward to leveraging its expanded capabilities and expertise to deliver even greater value to its customers and employees.
About Paschal Air, Plumbing & Electric
Paschal Air, Plumbing & Electric is the leading provider of home repair, replacement, and maintenance services for the HVAC, plumbing, and electric markets in Arkansas, Missouri and Dallas-Fort Worth. Founded in 1968, and operator owned and led since, Paschal has been providing unparalleled customer service and top-notch workmanship to the communities it serves for over 50 years. Paschal’s 330+ team members are committed to providing world-class service and earning their 5-star reputation every single day.
“Our Reputation is Earned Every Single Day”
Don’t Just Take Our Word For It – Hear What Our Customers Have to Say
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We're rated 4.9 based on 15007 reviews from happy customers.

Can’t recommend enough this company! We had a gas leak, and they arrived in within 2 hours after our call.We had a complicated issue , but with their expertise and care all got dissolved in a fast and successful manner! Many thanks to Charlie, for his amazing work ethics, expertise and truly care! A bad incident turned out in a wonderful experience! We will be using this company in the future , for all the different services they provide .
We have had a problem with our AC for sometime and they came out and took care of it and helped us a bunch. Lucas did a great job and was very informative.
Parker has been out a couple of times for maintenance and repairs. He is always friendly and professional. We are happy with Paschal.
Great services . Same day service. And explains the process of what the problem is or was and got it fixed on my Hvac heating. Will use them for any other things in the future. Thankyou .for the honesty and friendly people in your company.searcy Arkansas
Excellent services, efficient and great technicians. Arrived on time and did the work to perfection. Never leave a mess of any kind!
Technician is very expert and helped to find root cause
On time, professional and very knowledgeable of the product. Thoroughly explained all maintenance performed including options for replacing our capacitor. Wore shoe protectors to keep our flooring clean. We have used Paschal for 7 years and have had nothing but a very positive experience. Highly recommend them for your heating and a/c needs.REVIEW OF PLUMBING SERVICESToday we had the opportunity to use the plumbing services offered by Paschal. Work was professionally completed. The plumber was very competent and answered all our questions. We are very pleased with the services performed and would highly recommend Paschal for your plumbing needs.
Very thorough inspection of my system. Excellent professional discussion with Lucas who obviously knows his job. I hope that I see him again in six months.
Excellent company. I’ve enjoyed all of my experiences with them. The technician Oscar is the man! Great, friendly and professional service. Well done!
James, the electrician came to review my space for my new generator I ordered from Pascal. He was very through in his evaluation of how to properly install the unit I ordered and completed a material list of what they needed to complete the installation. Very happy with the service at this point.
Boling Ranch H.
1701974056
Great customer service and response was quick and technician Austin is knowledgeable and great to work with.
I am very pleased with the technicians that have serviced my plumbing issue I would definitely recommend your company to anyone who needs a plumber! Both technicians were extremely kind and polite! And also I am very pleased with the fact that you send a text with a picture of your technician that will be arriving good safety feature
First call with the merged Paschal/Larson Co. Found they are as thorough as they always have been. Young man who came is a new hire but was very excited putting his recent training to work. Explained what he was doing as well as made some suggestions on system enhancements. E.g. adding a float switch.I would recommend Paschal Air, Plumbing & Electric for both system replacement as well as ongoing service.
just purchased a new ac/furnace. I was very impressed with the techs that installed it. They were very professional and friendy and regular nice guys. They answered all my questions and were very informative. I would highly recommend them to everyone.
Annual inspection. Did a great serviceWas very knowledgeable. Explained some options for me on air purifiers. Highly recommend them and him
Quick response from a knowledgeable and kind tech. Couldn’t ask for more.
Had a good visit with the Pascal tech he was very courteous and knowledgeable! Called before he came over explaining his work and future recommendations. Makes me feel at ease and I’m doing the right thing all these professionals to take care of my HVAC maintenance. Thanks again!
Lucas did a great job of walking through possible work to be done without pushing too much on those. He did a thorough job of cleaning and checking our system.
Very pleased with service. I also like that when the technician is on his way they send you a picture, so you know who's coming to your home.
Paschal did an excellent job installing a new water heater for my home in Flower Mound. 10/10 Would recommend again.
I couldn’t ask for better service. The technicians are always knowledgeable and professional and seem to genuinely care about my needs and concerns.
Very professional and personable service technician.
Christopher T.
1701817232
Very professional and pleasant
I have always had excellent service with Paschal. They are prompt, respectful and take time to explain the what and why's. I definitely will continue to call them for my heating, air conditioning & plumbing needs.
Parker did a great job! They are a great company that always takes care of my heat pump. I highly recommend them. Parker was very knowledgeable and explained things in terms I could understand.
Employee was cordial and efficient.
Super service. Installers were very nice and went over everything with us Clean up with not even knowing they were here !!!
Nice fella / professional - explained well - thanks
Service was good. They were on time answered every question I had.Clean the after they were done, working will definitely use them again.
Mike was very knowledgeable in doing a fall checkup on my heating system.He was very professional and explained everything to me that he was doing. Very happy with this visit 😊
Mike did a very good job. He took pictures and videos to chronical his work. He explained the repairs and made suggestions to improve our system.
Greg was very knowledgeable and took the time to make sure we understood the what and why about our system. He has me convinced that we have found the right person/company to maintain our heat and air system.
My tankless water heater check valve and hot water recycling pump needed to be replaced. Part was ordered on Friday and installed the following Monday. Professional, timely installation.
Paschal heat and air provides exceptional service. The technician was so polite, courteous and helpful.
Our technicians were very thorough and completed the job quickly.
The young man who did my fall check up was so professional and knowledgeable. He communicated all aspects of the inspection and what he did. Everything was working perfectly and he said that he will see me in the spring for the inspection. For my peace of mind, I have the annual contract to keep my system in great condition. Paschal has taken really good care of me. I appreciate you very much.
Efficient, HONEST, friendly and Knowledgeable. Class Act.
Paschal is definitely our preferred provider. The company exemplifies the word professional. We would give them 10 stars if it was possible
Would definitely recommend. They did very good job, was very friendly, and didn't leave a mess.
Service man was very professional, he explained everything he was doing and why. He answered all my questions and concerns.
They're very professional. Thank you for service.
My technician Nicolas Ladd was absolutely a gentleman. Very professional and knowledgeable. We are an old customer from Mize Heat and Air and at beginning we had hesitation of the change but now we are comfortable with Paschal Air.
Gavin was great! Friendly, knowledgeable, and got my heat pump up and running again after the breaker went out. Thank you for the quick response and excellent service!
Tech was friendly, and helpful.
Luke’s was great! He was very though and explained everything in detail. We give Luke’s a five star for sure!
Really appreciate Michael with Paschal coming out to my house and quickly getting my furnace back up and running. He was extremely helpful and very professional. Will definitely be coming back for HVAC services.
Skittles, Yes, It’s M.
1701570932
Devon came out and did a great job - he was honest and knowledgeable, and able to go over/easily fix all of the problems that we had, taking the time to make sure it was done the right way. Very friendly people; very professional.
Herbert is excellent. On time, explains everything!
You were very prompt. Very helpful with describing witch commode I should get and why. Did the job in a timely manner and very professional.
Professional, on time and knowledgeable and took the time to explain everything! i would recommend them!
Great service and professional!
I will always use one of these two men when I need a plumber:Jordon FisherTony ClarkThey were knowledgeable and totally polite
Corbin is very courteous and did a great job. So happy it could be replaced in same day. Thank you
Great service. My hot water heater failed (big time) and Justin with Paschal had a new one installed within hours of my first call.
Very prompt and professional. Very patient and explained until ì understood the situation l. Offered me the maintenance program.Will continue to use themAnd refer
Prompt service, good work.
Great service! Called for a clog and leak. Two guys came out the next day. They were very helpful and solved my issues. I’ll be calling them in the future for my plumbing needs.
Great service and tech was Great!
Andrew Young (.
1701444221
Great service, came out the next day and replaced a water same day.
He was knowledgeable and did a good job.
Very nice and professional
They were very professional and did our plumbing repair as requested.
Great service. They do a thorough job and I think they take care of their employees.
Very impressed with the service and suggestions by the service tech.
Very courteous, respectful.
Gary was very professional. Was very respectful of my house and concerned about tracking in anything since it’s a rainy day.
Very thorough. Technician did a wonderful job of explaining the normal functioning of our HVAC system as well as recommending options to maintain or improve function. There was no pressure to upgrade or do costly repairs or preventive maintenance. We were shown photos of where things were wearing out or needing repair. We will continue to use them!!!
It's hard to find a good plumber, y'all, but I love Paschal! They have maintained my A/C units for 4 years now (one is 17 years old), and today I was happily introduced to their plumbing services when Charley performed my tankless water heater maintenance.Charley was fantastic: educational (he let me observe the process and told me everything he was doing), thorough (performed visual checks on ALL of my sinks/toilets while the tankless was going through the cleaning process), "extra" (he gave me preventative advice about my emergency shutoff valve in the front yard), friendly, competent, and made replacement recommendations for my 27 year old plumbing fixtures without the up-sell. All-in-all a pleasant guy to work with.I have to be honest: I was originally skeptical when Paschal took over my Mom-and-Pop A/C company several years ago (as we had used that local company for over 15 years), but Paschal has provided the quality and level of service I had been previously spoiled on. Even their receptionists/schedulers are friendly and helpful. Today Paschal earned my plumbing business as well. Keep up the good work!
Our heat pump went out! They got to us very quickly. The technician was courteous and knowledgeable. Thank you.
Prompt, professional, courteous service. They went out of their way to fit in my service call.
On time very professional technicians. Would definitely use again.
I called Paschal for evaluation of my garbage disposal and backed up sink as well as repair of 3 toilets. Bryan was very prompt, professional and informative about what repairs needed to be done. He explained everything in detail and gave estimates on all work (along with options) to be completed prior to starting any work. He was courteous and cleaned up after he completed the jobs. He even put the cleaning supplies back under sink (I told him that wasn’t necessary) and took the old toilet parts back to the van for discard. Great experience! I’ll be calling them again if needed.
I was pleased with the service provided. The technician called prior to arrival and was on time. He was able fix my problem with one visit and was very knowledgeable.
Experience making us satisfy
On time and very professional. No pressure selling.
Alex did a great job servicing our heat pump today. We had an issue and he did a very thorough job and took a lot of pictures that used to show me after the work was complete. Paschal tends to be a little on the pricey side but their customer service is excellent and they do quality work.
Had a great experience with Jackson . Got us all fixed up .
Seth was very professional and did a good job of explaining things to us , including other services you offer.
If you can ask for a tech, shoot for Michael Healey, he goes above and beyond for his clients.
Lucas did an amazing job. He was very thorough and cleaned everything he touched. He was friendly and answered all my questions. Thanks for the great service Lucas!
Prompt, professional service.
Excellent response time. Their tech, Jorge Diaz was awesome! He did a comprehensive check of the unit and provided several service options. I highly recommend this company for your heating and air conditioning needs.
Prompt, efficient, polite.
Quick service and a knowledgeable tech… had us up and going quickly without any issues.
Very professional and helpful
Rick did a great job, called Paschal at 5:00pm on Monday and they sent Rick out by 9:am Tuesday. He informed us what needed to be done and the cost, he was done and gone by 10:00.
Technician Tate was very friendly and thoroughly checked my Central Heating system..He checked everything over and explained everything that he had done. I would highly recommend Paschal for your yearly tune-ups and any other issues.
I believe we were one of the last customers when the company was still Larson before becoming “Paschal”, but still the same one. Regardless of the name or changes, the quality and service were top-notch.We called them for a heater replacement since the old one began to fail and give problems knowing a cold winter would be coming but we ended up getting a whole AC/heating system. After a detailed estimate and discussion, the three young people came days later and installed everything in just one day.And just like that, everything was working to perfection.Accidentally, during installation, they dented the top AC cover, ok, was not a biggie, it happens. The company replaced it much later at no cost.Overall, we're happy with them.
Thorough and knowledgeable.
Very thorough, polite and informative. We welcome Lucas back any time.
Oscar was very professional, informative, and informed me of the items he was inspecting to ensure my furnace was working properly. 😊 Everything checked out okay, and Oscar assisted me with updating my protection plan for my hvac. Thank you for a job well done.
Very polite and knowledgeable. Thanks for your estimate
Excellent service provided by the HVAC technician.
Excellent service experience! My technician handled every electrical curveball with ease! He was absolutely fantastic! Price was also very reasonable and all levels of service prior to the work being done felt very effortless! Highly recommend!
Prompt great service! Highly recommend
Great immediate response. Sterling cleaned out the faucet quickly and for only the cost of the service call. Professional and thorough. Will use them again.
Our service agent was extremely nice and helpful. He explained everything in detail to us. Look forward to working with him again.
We were very pleased with the technician (M. Healey) that came to our home the day after Thansgiving. Our heating unit needed to be repaired and serviced. He worked hard to get the unit running like new!!! Thank you to him coming out the same day we called. He explained to us what was wrong and what need to be done, without being pushy. We appreciate all he did.
Went out of their way to schedule me for service. Very polite, and courteous.
Caleb was kind, professional, respectful, friendly overall helpful! He was patient with our questions and concerns and offered us several options. Your results may not turn out as good as ours, but this guy, he got the job done! Thanks Caleb!!!
Very professional and easy to work with. Able to help me get what i needed done
We chose larson to replace our system and are extremely happy with the results. They gave us a fair price and their work was excellent.
He did a good job. He didn't take all day to get the job done. I didn't have a wait a long time.
Caleb came out to service my ac/heat and everything was fine. He checked everything and was so nice. They installed my unit two years ago and so far I haven’t had any problems.
They are really good people, and I am glad that I went with them.
Thanks for courteous, timely service. You surpassed my expectations with your great service.
Jared was personable and got the job done quickly. I would request him again.
Very efficient and thorough
Great team to work with. Easy scheduling and their quick response is greatly appreciated.
Service showed up in the time stated. The Pascal Tech (Jackson) was prompt in troubleshooting and was able to fix the problem in a short amount of time. A good representation of what service should be.5-star
This visit was very helpful, I thought I was needing a filter changed on my purifier system but learned it doesn’t have a filter just a light. I had an issue with smoke in my house and Tge technician was very informative of how to handle the situation.
Mr.Smith went above and beyond when he came out to fix my clogged toilet! He explained everything and I highly recommend his service to anyone looking for a plumber. I would give this company more stars if they were available!
Mallymouse4321
1700532308
GTS (now Paschal) installed my heat pumps so I called them for annual service. Greg was my technician and was very knowledgeable and friendly. He made the necessary adjustments and the system works great. Highly recommend Pascals annual maintenance program. Not cheap but it gives me peace of mind. Plus appreciate the follow up by Kameron the service manager. Very professional employees.
Colby was fast, friendly, and professional, even working outside in the rain. Will definitely use Paschal again.
I was very pleased with the service I received for the maintenance on my hvac system. Nick was my service technician and he was very courteous and friendly. He was able to answer any questions I had. A very satisfied customer.
*Excellent Company*We have had experiences with several Pachal employees over the last year! We got a new Water Heater installed, new AC Unit, P(inside/out) plumbing repair on tub faucet, new electrical panel and heater hooked up, the list to goes on and on. Today, 7/26/23, AUSTIN was at our house in Lavaca, in the heat, replacing our our electrical panel and hooking up the heater. He had to wait ALL DAY for the inspector who did come by, and for OGE to turn the electricity back on!! He was here from 8am to close to 7 or 730pm. The whole time, he was incredibly friendly, professional, and genuine. I would have been so irritated, he was never!! I even got a call from his boss, David, to apologize about the long wait that was NOT Paschal's fault by the way, but David felt the need to explain what the issue was. If OGE was not going to turn our electricity back on, Paschal was going to pay for a hotel room that accepted our 3 fur-babies. Austin didn't complain one bit! His boss, David, was also very nice and said he would help in any way. Austin is a bada$$ and did an excellent job!!! Dillion Black went over all options. He was very nice. Seth and Yael installed our new AC unit like pros. Corbin, and Dustin helped with some plumbing issues! We upgraded so many things and have had several employees for each service. Wonderful company, professional, and reputable. We decided to get a new unit through Paschal. It's so amazing. Our house is so cool and stays cool even when the air is off!! Love this company!!!
Colby was great…very professional! We needed our new gas range installed and he did it quickly, completely, and for a great price! We will definitely be using Paschal again!
I will be recommending y’all and using again! Pablo was very informative and helpful, answering all my questions (even the probably dumb ones) and was just an overall cool guy. He saved me a lot of headache trying to figure out how to fix it on my own.
Your people showed up right after your conditioning man came out and fix my air conditioner. He was outstanding. The plumbers came out and they were very professional fix my problem right away. Really appreciate it. Outfish you folks came out to take care of my problems, thank you very much.
My plumber was very knowledgeable, and professional. I will definitely use this service again.
Lakesha “Keke” S.
1700174327
Great job to Pablo and Andrew. Fast, knowledgeable, polite.
Reliable, on time & knowledge service!
Thank you Corbin and Jackson! My guest bath had no water pressure due to old plumbing. I made the call on day 1, came to check it out the next day to work up a plan and the problem was fixed the following day. Great job! 100%
Called for a tank rebuild but ended up replacing 2 toilets for us the same day as the appointment. It wasn’t cheap, but Corbin did a great job explaining our options and was very transparent with pricing. He was great to deal with and we’ll definitely be calling them again for our future plumbing needs.
Great service/ very friendly and helpful technician/Caleb
Thank you to Cody. He is my go to request for service tecnhician!! He's prompt, courteous and so very knowledgeable and helpful. Keep up the good work and I will request him again in the spring.
Great service professional teams, and their pricing is comparable.
Debra Lewis R.
1699742846
My tech, Jackson Smith, did a great job. He was very respectful, honest and explained things to me. I was very impressed with him. I would use them again if I need work done.
Very knowledgeable. The technician, Gary, was very helpful and offering different options to help solve our heating issues.
Drew was very knowledgeable and willing to answer all our questions.
The technician was knowledgeable and friendly and never rushed.
Shane was professional and personable and thoroughly explained what he was going to do. When he was finished he went over each item on the checklist to be sure I understood what he had done and what, if anything I needed to do.
I saw on internet how Dr Agbomian cured little kids from Asthma and I was so Grateful 😇 to Allāh. And he cured me from HIV infection within 14 days of using his medication. Contact him on WhatsApp Number. +2349153314157
Portia Riri M.
1698625794
Micheal and Dustin did a great job! Very friendly, we even talked about our dogs and made it a good experience! I defiantly recommend them they did a wonderful job and we will be asking for them for any further plumping assistance.
Professional and friendly like always! Thank you!
I am not happy with any off hour assistance because there isn’t any. I have called several times and put a note on the website that my air conditioner is not working properly. They have been out two or three times for the same issue. This is a new unit and I have had several issues with it already. When the service guys come they are very helpful but I wish they had off hour service. I am frustrated with my unit.7-12-23I am updating my review. Larson’s came out and repaired my AC and so far it is working wonderful. The guys who came out were very professional and genuinely concerned about the issues. Work was done efficiently.10-24-23Routine maintenance for winter done today. Josh was the technician and he did an excellent job and very professional.
Drew did a great job and is a excellent technician!
Technician Daniel Green called to let me know he was on the way and arrived in a timely manner for my HVAC Maintenance check up. He was professional and personable and thoroughly explained what he was going to do. When he was finished he went over each item on the checklist to be sure I understood what he had done and what, if anything I needed to do. He gave me information about duct cleaning and air purifying services they also offer. I've been a Larsen - now Paschal - customer for 17+ years. Highly recommend!!
Cindy Shell T.
1698089387
Cody was great to work with. On time, professional, and great service.
The service was great but it seemed a little pricey.
Quick service delivered in a professional, friendly manner.
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Had a new HVAC installed upstairs last April. So far, so good. Older downstairs system has needed parts and fully covered under warranty. The tech “Seth” has been great and totally professional.
I had a new HVAC unit installed in our attic. CHRISTOPHER "CHRIS" KESINGER and ISMAEL PIVARAL and one other helper. I didn't catch his name. They did an awesome job. Far better than the competition prices. Left the area cleaner than it was before the work started. Definitely using them again for future projects.
They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one
all I can say is Kameron, who services Hot Springs Village, is an awesome person. He was very helpful to me during my time of stress. whatever Paschal is paying him isn't enough. They better hold on to this guy as long as they can. Great Job Kameron and thank you very much for your help and professionalism.
Herbert B. was friendly and professional. The quality of his work was excellent!
Angela Mackey H.
1689291668
Working with Mrs Anita Ephraim was one of the best experiences I’ve had when doing forex trading. Mrs Anita Ephraim is very professional and easy to get a hold of. With her extensive knowledge in the industry she was able to answer every question we had throughout the trading process. Investing $1,000 and getting $12,000 profit return within a space of 1 weeks was amazing for me and am glad Mrs Anita Ephraim was there to help us achieve our goal. There is few people in the industry that genuinely care and look out for the clients best interest and I’m glad we had a chance to work with one of them, thank you Mrs Anita Ephraim. You can contact her Email: anitaephraim44@gmail.com
WhatsApp: +1 224 208 8320
so far so good every thing seems to be be working. installer said said something would have to be fixed by them in the next day or two. we'll see
My first experience with Paschal HVAC was that they were good at what they did, but very overpriced. My next experiences with their plumbing technicians were different. Michael, Eddie, and Dustin were very prompt, very good at what they did, and gave me a very decent price. I think I am becoming a fan of Paschal thanks to their courteous and knowledgeable technicians.
My AC technician, Mo, did an excellent job troubleshooting my AC. He was professional and very efficient.
Same day service and great communication when getting my hot water heater worked on. David did a great job and was very friendly. Would highly recommend.
Very professional. Serviceman is above and beyond!
Technician was great and friendly. He put in new fan and motor at a great price. We will be using paschal in the future if we need them.
We built a new home in Colleyville, TX and have been using the builder HVAC contractor who installed our units. I have not been happy with them so I called Paschal to check our units this summer because we had used them before in our previous home and was very happy with them. I’m so glad I did because they are thorough, on time, reasonably priced and honest! The honesty aspect is the most important to me! I would recommend them to the whole world but I might have trouble getting them back again because they would be so busy!!
James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!Special thanks to this great man.Thanks again Mr. James.
The Teacher Z.
1687201726
Great customer service, supervisors were great
High quality, good price, professional, top notch.
Professional and efficient.
I had the pleasure of watching Zack and Riley install my new water heater this morning. They were both efficient and friendly. I am very pleased with their service. I attempted to rate them at the link provided in a text I received from Paschal, but received errors and was not able to provide a rating. I give them both 5 Stars 🌟🌟🌟🌟🌟!
We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.
Honestly, I am unbelievably impressed with the service and experience I had with Paschal Air. We just bought a new home, and unfortunately our AC unit stopped working the week we moved in.. terrible luck. So, we called Paschall Air to come out and repair our system.Through that repair process, the technician unfortunately made a wiring mistake that caused our compressor to fail and require replacement. I called and let them know as soon as we discovered the miswire, and I was obviously very nervous that it was going to be a long drawn out process/fight to have our AC fixed and that it would end up costing us thousands of dollars out of pocket.BUT instead of the nightmarish situation it could have been, it was an unbelievably easy and simple process. They reviewed the information on their end and immediately confirmed that they had in fact made the mistake and accepted full responsibility. They then came out SAME DAY to replace our entire unit at no cost to us. Not only did they replace the unit, but they actually replaced it with a better unit than what we had before.We’re all human and we all make mistakes, but the important thing is how you handle those mistakes. I certainly feel that Paschal Air handled their mistake in the best way possible which was such a massive relief for us. They’ve definitely earned our loyalty and trust as customers.Melanie in the office was super polite and helpful every time I spoke with her. Caleb was professional, empathetic, honest, and apologetic when he called me back to respond about the mistake that was made.The technician that made the original mistake also came back to correct it. Everyone makes mistakes sometimes, and this was so minuscule in the grand scheme of things. The technician was so nice to work with, and I still wholeheartedly trust him to do repairs and maintenance for us in the future.Really, thank y’all so much for how you handled this situation. We look forward to working with you for many years to come.
I recommend using Paschal heat & air! Doug & John were very punctual, worked rather quietly at a constant steady pace but not hurriedly or sloppy & had a complete new units inside & out & some duct reworking on my old house. They were both very professional. I really wish I had found them years ago but glad I was blessed to have found them now. My old house really needed this & I was dreading that whole process but Paschal made it simple & stress free on myself & my family. Within one week of calling I have a new & healthier air system that not only heats & cools but purifies the air. My home already smells clean & my allergy symptoms have almost vanished. I Thank God for this blessing that is Paschal Heat & Air!
David Edward S.
1682035054
Excellent Tesla Wall Connector installation by Michael and Garey. I can't believe how fast these guys completed the installation. First class work!
Had a new heat pump unit installed. The installer's were very professional and courteous. The communication is top notch. Would highly recommend.
Super great service and very politeThank you
We had Ya'll out to diag. our furnace. It went out during the recent ice storm. Response was quick, the repair had us comfortable and warm! And we WILL use you again!
I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days, I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Sandra Email or WhatsApp if you are having difficulties in investing on forex/stock trading.
Email: sandrabilly500@gmail.com
WhatsApp +1 (512) 893-1587
Itumeleng Ferman T.
1675381979
We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!
Was extremely polite and professional. Informant about my system.
Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.
Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.
Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!
Tremendous job. Customer service was way above par. Bobby diagnosed my problem and had me going in no time. I called them because of all the great reviews. Now I see why they get great reviews. Can’t recommend Paschal enough.
Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.
Excellent service and repaired my leaking faucet in record time.
Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!
Ashley and Riley H.
1674852446
Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.
Always great service and professional service people. A+
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
Replaced our air scrubber bulb
Zack and Riley replaced Hot Water Heater. They did an amazing job.
Couldn't be more pleased. The lady that made the appointment was polite and knowledgeable and the two young men actually showed up an hour early. They got immediately to fixing the issue and were finished in about an hour. The cost of therepair was exactly what was quoted. Not only were they professional and quick, they were also very polite and professional. Will definitely call again if needed.
Fast and courteous and explain what he was doing.
Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Wes was very professional and knew what he was doing when it came to repairing my heating system.
Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.
Prompt, professional service! Thank you,
On the same day as the deep freeze hit Texas, I found out my sister in Azle had no heat. I live out of state so checked yelp and Google, chose Straight Shooter for all the 5 star reviews. I couldn't wait to leave them another one!I called and spoke with Donna who is the kindest person, so helpful and scheduled my sister for same day with no emergency upcharge! She even offered to take her a space heater to use while she waited for the technician. Such an angel!Luke came to check out the unit and was so knowledgeable, professional and friendly. Found the immediate problem and gave us some options on prices and timing. He was very thorough in his inspection and recommendations for maintenance and proper use instructions. It was after 10pm when he left my sisters house, warm and cozy.Donna and Luke at Straight Shooter saved the day, and the winter for my sister! We just can't thank them enough for the absolute best experience we could have hoped for. They are the best, and the only one we'll ever call now. Thank you - Thank you!
Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍
Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.
I fund my trading account all by myself and give her the access to manage my trading account and I made withdrawals of $11,550 in a week, please i am very happy to introduce all friends and family to invest for themselves and their family.
Instead of looking for other evil ways to make money or to increase there worth in life thanks😊😊
her contacts 👇👇
Email: stellamorris1920@gmail.com
WhatsApp: +1(707) 593-6134
She is very trustworthy and reliable
tech was very knowledgeable, very professional ,,all work done in a timely manner
The employees are highly trained and very knowledgeable about what they do.We have requested Jonathan to do our heat and cooling maintenance on our unit the last few times we have needed service he is very knowledgeable and polite alwayable to answer our questions and great customer representative.
THANK YOU FOR ALL YOU DO.
Their people are always polite and do the job in a quick and efficient manner. Once they are done, they make sure they have everything put back properly and is all cleaned up. This visit we had Kevin and he made a recommendation for an addition to our furnace that will help keep all of the dust from out shop out of the furnace and thus out of the house. He had the equipment on his truck to install the recommendation and had it completed in less than an hour. That is what I call customer service.
I used Straight Shooter for my heating repair and received top notch service. Luke was very helpful and professional and I am pleased with the repair.
I was amazed with the customer service and quality of workmanship I received. I thought I could get by with just a space heater well, after 2 days I called Straight Shooter Ac and had a complete HVAC system in my house and couldn't be more delighted!!
Austin just left here after doing a fantastic job. He was very patient and understanding and I really appreciate that.
He had us up and running again in no time, and explained things to Mom and I.
He had an all around great attitude and personality, especially for a Saturday morning.
If only we could have talked him into staying and doing the backlog of dishes. He said something about other calls ....excuses, excuses 😁
Thank you Austin and Paschal!
Repairman Jared came to get our heat going today. He was very professional and so nice. He made quick friends with my dog and got us fixed up in no time. Thanks Jared for your good work!
Barbara Murdaugh S.
1666212128
Service is awesome great service and very prompt when you need it
Laura Marie T.
1666039338
Very professional and informative about the work they were preforming
Lance was very thorough in explaining what we needed, Brent and Chris was very professional at installing. very happy with the work done.
We give 5 stars. This company was very professional at their job, Lance, Brent, and Chris, they were very polite and explained everything very well and we recommend this company to install your equipment.
Alfonso was very thorough and explained everything he did. Definitely recommend them.
They are on time. They are professional. Well manner and they clean up when done. I am so glad I chose them and would always use this company.
Also checked my AC. Great service and very knowledgeable.
Very nice, efficient and helpful!! Explained everything to us and did the job well. I’ll definitely be calling them to come back for my next service
I have used Paschal for all of my HVAC needs for over ten years. I have always been impressed with their employees’ professionalism and curtesy to their clients. I highly recommend Paschal.
Alfonso was the technician at our home today, and he was very pleasant and thorough in his communication. He explained all that he was going to work on, and when he was finished he told me everything he accomplished. He made me feel very secure in what was done today!!
Ivan was at my home in Carthage today. He did a fantastic job, and he was very knowledgeable during the service call. This was a follow-up to a new system installation that was performed in June. I have been very satisfied with their professional staff.
Great guy and did great job
Customer service was absolutely amazing. Benjamin F. provided not only quality, but higher level expertise that we couldn’t find anywhere else.
Alfonso was very professional and a great help. He answered our question with courtesy and kindness.
Did professional service, in an expeditious manner
the tech was very nice and highly traied
Juan was super knowledgeable and helpful. He was able to get my a/c back up and running in no time! Would definitely recommend!
Five stars. Had an issue finding a OEM part. None in the United States and one to three month lead time.Bethany was instrumental in working with the manufacture to come up with a solution. It wasn’t easy but she got it done. Once the solution was finalized The work was completed the next day.
Good company. Been using them for many years. Reliable, responsive and trust worthy.
good quality service very prompt
professionalism, expertise.
Pedro was wonderful. He and his partner fixed everything even tho dispatch DID NOT inform him of ALL the things that needed to be done!!!!!
Martin was very professional, discovered a problem doing the seasonal inspection and was able to make a repair immediately. Impressive.
Timely, knowledgeable, professional, pleasant.
Very efficient and professional service
Ours was not an emergency outage, but they still responded with in 3 business days. Very professional; explained what they were doing, and why. Won’t hesitate to call them again.
These people are the best
They are a great company to deal with. They do exactly every think they said they would. Everything works perfect . I had a new heat and air unit installed.
Reasonable price Good people to work with
Excellent service delivered by Johnathan Dukeman today! We are enjoying the cool air now! Thank you!
Becky Fogarty C.
1658593160
If I could give Walker less than 1 star I would. I had and entire brand new A/C unit installed 7/2020 ( Should've went with Willard) and have had soooo many issues but this last issue was it. After multiple service calls within the last few weeks finally found out that I have an evaporator coil leak which the part is covered by the manufacturer but I have to pay for the labor over $1900.00. As a consumer this sounds ridiculous....after paying 10k for a new unit less than 2 years ago. The part is faulty by the manufacturer and all Walker would say well you only had 1 year labor warranty. Their responses was soooo generic and robotic. This is a WARNING ⚠️ DO NOT use their service. Since they've been bought out the service is HORRIBLE. You measure a Company's service by how they resolve the issues outside normal everyday problems. I have multiple properties that use Walker not anymore. I'm going to post and warn consumers on every platform about their terrible service!
We wanted to give a HUGE Thank you to our technician Jonathan that came out after hours to get our A/C up and running. He was professional, knowledgeable and we highly recommend him ‼️
July 3rd I called because my air conditioner quit. I couldn’t get anyone to respond. I called Lyerla and wow..they came right out and in a very short time they came out and fixed it. Very professional and explained what had to be done. I highly recommend this company. Will use them again. Thanks 😊
Pat Jennison D.
1657556752
Very knowledgeable about my system. Completed repairs quickly. Very satisfied with service.
Today I contacted Straight Shooter to check on our A/C units because they aren’t working well. Michael was at our house within a couple of hours. He was very helpful, knowledgeable, and professional. He has been in the industry for 20 years. When Michael was finished with his assessment we met with Patti to go over options and pricing. She was very kind, personable, and knowledgeable. We are purchasing two new units and they will be installed in a few days. Straight shooter will shoot you straight! Highly recommend them!
I’ve had the pleasure of using this company for a couple of my properties. Full replacements and have had them repair stuff from previous hvac contractor. Can’t say ENOUGH good things about them. From initial communication to install. FLAWLESS!!! This company really sets the standard. Thankfull I’ve hired the best out there!
I was having A/C issues when it was 103 degrees outside. I called Straight Shooter and they were very responsive. Caleb came out right away and diagnosed my system and we had cold A/C again. I felt that his pricing was a great value for his services. He explained everything to me and I also learned a few things from him. Very professional. I highly recommend Straight Shooter HVAC.
Let me start by saying, I am thoroughly impressed with the professionalism and work ethic these gentlemen possessed. I called Monday afternoon Patty was there that evening . The next day at 8am my system was beinginstalled. The gentleman arrived at 7:45am and started working. They did not leave until 5:30pm working the entire time, even pulled my trash can from the curb. My system looks GREAT, and my installation looks GREAT! I'm so happy!! Will definitely recommend to everyone!
I always get friendly,fast and courteous service!!
Technician Jonathan alway prompt and courteous.
Shawn came today and did a routine maintenance check. Shawn was very thorough and explained everything well. He was very knowledgeable about the Nest thermostat that we have and was able to show me some settings and useful features that I was unaware of.
Highly recommend Lyerla for HVAC service and maintenance.
The staff was very professional and explained very clearly what was wrong with our HVAC system. They arrived at the time indicated for the appt. and for the follow up to complete repairs and new installation. They cleaned up after the work was complete and remembered to latch the gate when they left, which no service company has never done before! Cole walked us through the process of determining the best option for our home and gave us confidence in our decision to replace our out of date system. This is the best experience we have ever had with an HVAC company!
They were on time got the job done and great customer service all around thank you Walker!
Punctual (actually early). Shawn was professionally friendly while answering all questions about what he was doing in a down to earth manner. He explained an issue my system had and discussed options and repercussions with no high pressure tactics. He also took time to answer questions about preventative measures with how-to instructions.
Terry Louis B.
1655230297
Prompt courteous service. Called on a Sunday and within an hour had service technician onsite. Really means a lot to me as my wife is disabled and the temperature is in the mid 90’s.
Patti Floyd is EXCELLENT! Explained every detail of the installation and the equipment needed for our all electric AC unit. Very professional and even supplied us portable AC units to keep us cool! I’d deal with her any day as she is honest and very personable.
Straight Shooter Heating and Cooling will be the only hvac company we use moving forward. We recently moved to Azle and wanted an inspection before summer. Caleb came out, performed an inspection and cleaning. Very friendly, professional and knowledgeable. I can’t say enough good things about the whole experience.
Honest, reliable, knowledgeable, professional, and probably one of the best prices in dfw. Before closing on our home, we got Straight Shooter out for an inspection. They were quick to come out and it turns out our 20 year old AC system needed to be trashed and was in need of an efficient system before the hot Texas summer takes it out. This company layed out multiple plans that would fit our taste and budget. I highly recommend using them!
Shawn the technician was very good knowledgeable and answered my questions
Great service. Technician was on time and courteous.
Friendly and efficient service!!
Very efficient and on time
I feel we had an honest and complete assessment of our heat and air system. We were presented with several options, repair or replace.
We decided to replace. We consider this our forever home. We were given multiple choices with varying features. We were given a very competitive quote (we had a couple of bids on comparable systems).
The installation went as planned, no surprises.
We were impressed by the professional conduct of all of the staff representing Lyerla, esp. Lance.
We consider Lyerla an honest company, with excellent know how, and display the highest standard for customer service.
Shawn was professional and friendly he did a good job checking out my hvac
I got a plumber and ac guy out on the same day! Guys were friendly and explained everything going on. 10 stars!
They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Great company & professional technicians.
Excellent service and friendly.
Walker AC did a fabulous job installing a downflow furnace at my house. The technician that came out to diagnose the system was highly professional and the installers worked very hard to provide me with a premium HVAC system. I recommend them to anyone I can!
Excellent service! I was able to connect with someone immediately and the tech who came to my house was very professional and efficient. Will use them again in the future.
Long time customer who has received excellent service v
Great job. Really appreciate it.
Fantastic tech. He was very knowledgeable and helpful.
Walker is the best!! They figured out my issue & even went back to the warehouse location to get the correct filters for my A/C. Always on time & always helpful! If you want the best, pick Walker!
We’ve used Walker HVAC exclusively since 1986, when we bought a Fredrick window unit from them to heat and cool a room I’d added to our small house. We haven’t required much service since then but did need to completely change out our central unit back in 2001. Walker did that for us, putting in a Trane heat pump. That unit performed flawlessly until about a year ago, when it needed a charge of Freon and replacement of a small part. Every technician that worked on the unit was extremely nice and seemed to know exactly what to do. Last week we finally turned the central unit on for this season and no joy - no cooling at all. Calvin came out initially and determined that the little device they replaced last May had leaked almost all our Freon, but needed to check with the office before replacing the lost Freon. I talked with Juan via both office visit and by phone. At that time he was behind a desk and was going to visit with management to see how best to proceed in our case. Today Juan himself came out , replaced our missing Freon, and got the central unit operating great again. Very efficient. My only regret was that I didn’t immediately recognize him without the desk and computer in front of him. Sorry about that, Juan. Juan, like almost every other Walker technician, was the picture of curtesy and efficiency. And the bottom line was that Walker HVAC stood behind their year old repair and replaced the Freon at no charge. That I did not expect. Thank you, Juan, for going to bat for us, and thank you Walker HVAC for standing behind your work 100%.
A++++
They did an excellent job. I would recommend them to everyone!
They diagnosed and fixed our Lennox unit 5 years ago after a storm knocked it out because the company who installed it didn’t ground the unit properly. Always on time and professional.
On time, very polite and always told us what he was doing! Offered advice on seasonal a/c settings. Thanks so very much, Ralph
Mark is a great technician! He's prompt, and thoroughly explains any maintenance questions I have regarding my unit.
Very fair and responsive. Mark is fantastic.
Very good and through completely
Service was great!! Calvin was very thorough in checking out my equipment!! Thank you so much!
Not only did they show up on time... they were early. Checked everything out and let us know the problem. Good job
Very professional and experienced
Service is excellent, very professional, honest, and concerned about their customer's satisfaction. I highly recommend Walker AC & Heating everyone!!!!
Very pleased with Mark our service technician. Very thorough and knowledgeable about our heating issue.
Mark was a very polite and professional ! He was through and took his time in explaining what he was checking out and the different options I would probably like to consider as my choices have different advantages!


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