heating and AC, plumbing & electric
heating and AC, plumbing & electric

We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.

If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.

heating and AC, plumbing & electric 479.751.0195
June 27, 2017

A Few Things You Should Do Before Asking for an AC Service Call | NWA

Your AC is not working properly, there are a few things you can do to check for the problem before paying for an AC service call. Check for the following simple problems you can remedy. 

  • Your AC unit stops working
  • Your AC is putting out hot air instead of cold air
  • Your AC starts making funny noises you never heard 

Make Sure Your Home Has Power

A storm or an accident can interrupt your service and cut off your AC. Instead of calling the power company, you call the HVAC professionals to come can fix your air conditioner. You are not happy when you have to pay for an unnecessary AC service call. 

Check to see if you have a tripped breaker for your AC if your home still has power. A simple reset may fix the problem.

Some external units have an on-off or disconnect switch. Before calling in the AC professionals, check the unit for a tripped switch.

Check the Air Filters and Thermostat

Your air conditioner needs to have free flowing air to perform correctly. If the air filter is clogged, air cannot flow. This obstruction overworks your AC and causes it to malfunction. Just change or clean the filter, as this could solve the problem.

Make sure the batteries in your thermostat still work and replace them as needed before calling in the professionals. If the thermostat is not working, your AC will not work.

Check the AC Drain Pan and Line

When your air conditioner is working properly, condensation drips off the internal coils. This water goes into a drain pan and flows out through a drain hole or line. If the drain becomes clogged, it can cause the water to pool in the drain pan. When this water level gets too high, it can trip a particular switch which keeps the water from overflowing.

Clear the drain hole or line of any debris if you notice water backing up. Once the water is gone, the switch should reset itself, allowing your AC to run. Try this tip before calling in the AC professionals.

In Summary a Call to Action

These tips help you figure out if you can fix the problem or if you need have an AC service call. Call the AC professionals at this quality-trusted company. 

Your AC professionals are waiting to take your call when you cannot find the problem.