
Paschal Air, Plumbing & Electric is proud to bring the Dallas metro our professional services known well in Arkansas & Missouri. Walker is joining another well-established home service company with the same family- and customer-first culture values. This means you will get faster response rates, better communication and an overall world-class customer experience.
Call Us Today to Schedule Service at (214) 765-4817

As a family-first business serving the DFW Metroplex since 1963, we are excited to team up with another company that shares a similar legacy. This growing company has been serving states around Texas for more than 50 years.
Paschal Air, Plumbing & Electric, formerly Walker Air • Plumbing • Electric has served the Dallas/Fort Worth metroplex since 1963, offering high-quality solutions to all of your heating, air conditioning, and indoor air quality problems. Based in Arlington, TX and proudly serving all surrounding areas of the city of Dallas, we are ready to help you when you need us, wherever you might be around the metroplex. We are fast, reliable, detail-oriented, and solution-motivated, meaning we offer you outstanding care, brilliant craftsmanship, and unmatched reliability whether you need a simple repair or major overhaul. All of our technicians have undergone rigorous and continual training, plus each has received licensing and certification from both the Environmental Protection Agency and the Texas Department of Licensing and Regulation.

“Our Reputation is Earned Every Single Day”
Don’t Just Take Our Word For It – Hear What Our Customers Have to Say
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We're rated 4.7 based on 7831 reviews from happy customers.

The service technician, Erick did a professional job. He explained what he was doing, and why it was important to the maintenance of my a/c system.
Katherine S.
04:21 25 Mar 23
Water heater leak diagnosis. Robert was knowledgeable and helped diagnose a problem with our water heater.
Stephen G.
00:16 25 Mar 23
Paschal technicians Oscar and Wilber were excellent. They were polite, knowledgeable, and did a superb plumbing repair! I will definitely request them if I need additional plumbing repairs!
Deborah L.
20:11 24 Mar 23
Jeanne F.
19:42 24 Mar 23
Michael came out to do a plumbing job, showed up on time, and made sure I knew what was going to be done every step of the way. He even cleaned up the mess when he was finished!
MrDeath577
19:00 24 Mar 23
Technician Gordon went over and above resolving my breaker problem. Highly recommended.
John Joseph V.
17:59 24 Mar 23
The technicians have all been professional, and kind; Ben Ettestad being the best of all of them in my opinion!
Super fast - received a text letting me know a repairman was on the way before I hung up with the scheduler. Professional company - received a photo of the technician being sent out and invoicing was detailed w/copies of warranty information. Signed up for maintenance plan, as well!
Morgan D.
19:53 23 Mar 23
Joseph is great...always tells me what's happening and outlines options for repairs.
Elaine B.
18:07 23 Mar 23
Would happily recommend James B and Paschal AP&E for your plumbing needs. On time, friendly and professional.
Michael Byrd was amazing, he worked so dang hard on fixing my plumbing issue.
Caramon H.
16:35 23 Mar 23
Michael and caleb were excellent, they were super friendly,wasted no time and got the work done about as fast as you possibly could to be honest. 100 percent recommend these guys.
Caramon H.
16:28 23 Mar 23
I had a great experience with Paschal today. Joseph was the technician. He is very knowledgeable and professional. He explained everything thoroughly. I am new to the company but intend on using them from now on.
Always a pleasant experience with the company. Had Chuck come over today, very professional and efficient service.Nov 2021: still great service, highly recommend Jacob who’s been taking care of our heating issues, very friendly, knowledgeable, and patient!
Professional and done in good time even in the rain
Deborah R.
23:01 22 Mar 23
Robert did an outstanding job, very quick and thorough. Best plumber I have ever dealt with. I highly recommend Paschal!!!
Michael R.
16:44 22 Mar 23
They are always professional and will work hard to get things fixed.
Travis B.
19:32 21 Mar 23
The gentleman that came to my house were very professional and knowledgeable. They made sure they left the system better than when they found it. They were courteous and wore boot covers in my house and cleaned up after themselves.
Curtis M.
00:18 21 Mar 23
Robert E.
22:17 20 Mar 23
Awesome people! Would definitely use them again!
The service technician (Drake) was very professional and thorough with the maintenance preformed. Took the time to explain what he was doing and the condition of my unit. Very pleased with Paschal’s service of my HVAC system!
Very prompt service. Knowledgeable technician. Explained all options available to me, provided same day estimates.
Kimberly S.
18:43 20 Mar 23
One of the nicest young man you could ever meet came and explain what was going on. Someone had pushed the one button and set at another.
I will definitely use them again Luis was great 5 starts
Timothy S.
14:39 20 Mar 23
Technician arrive at the scheduled time. Technician was very personable, thoroughly explained what maintenance he was going to perform. Examined and serviced all components of my heat pump system.Technician made sure I understood how the system should work, and what I should be doing to insure proper operation of the hvac system.
Quick response and quick repair!
Shadow Bluffs R.
22:47 18 Mar 23
Shane and his assistant were very polite knowledgeable and professional, I hope to get them back in future should I need more work preformed
Kelley S.
22:21 18 Mar 23
Very professional! Thorough. Responsive. Top notch team!
Service tech was prompt and professional. He helped troubleshoot the issue I was having and was extremely thorough in doing so.
Steffie T.
14:54 17 Mar 23
The service person, Mike, was very prompt, very polite, and very thoughtful.
Technician was very through and informative detailing what steps he took to restore our system to the right settings due to power serg.
Sandra P.
16:00 16 Mar 23
Technicians we're great. Would recommend them.
The techs were polite and friendly! Always informative about what they do on our unit. We have had a great experience from day one with everyone at Paschal Heat and Air! We highly recommend them to anyone! They also service Generators! Ours has not worked for awhile and Ben came out and fixed it up perfectly! He will listen and take the time needed to get it fixed right!
Jackie S.
13:10 16 Mar 23
We had a wonderful experience, the problems and different avenues of solutions for cost were clearly explained, really appreciate that.
On time, professional and very knowledgeable of the product. Thoroughly explained all maintenance performed including options for replacing our capacitor. Wore shoe protectors to keep our flooring clean. We have used Paschal for 7 years and have had nothing but a very positive experience. Highly recommend them for your heating and a/c needs.
I woke up to find water on the floor and the water heater not working. They came around an hour later to replace. Thank you so much for getting here so quickly!
Awesome. Will use from now on. Did a thorough job. Professional and courteous. Explained everything in detail. Really impressed.
At this moment I have not had Is any repairs done. I would like to say great customer service on estimates and speedy response. I know I'm going to use Pascal. I'm just trying to decide if I'm going to fix my unit or get a new one..
Had a new heat pump unit installed. The installer's were very professional and courteous. The communication is top notch. Would highly recommend.
I received excellent professional service from Chris. He took the time needed to analyze the problem and effectively fix it. He was thorough, courteous and knowledgeable; a real problem solving professional.
Super high quality. Bryant was super knowledgeable and very helpful.
Anderson was great and extremely helpful. Highly recommend.
Findley L.
16:13 14 Mar 23
We have had ongoing issues with our tankless water heater system not heating correctly. Oscar was very intentional and determined to fix our issues. He was very efficient with his work ethic and very knowledgeable of these type systems. All has been working great ( better than ever ) since he completed the troubleshooting and made necessary adjustments. Very pleased and appreciated.Joey PolleyCave Springs, AR
Robert was great super informative and skilled!
Kameron was awesome!! Very thorough and explained everything well. He is very professional and respectful!!
Johnny C.
16:36 10 Mar 23
Always responds quickly to concerns and good at diagnosing the problems and recommending solutions. Spent a very long day on a difficult task in the mud and rain today…maintained a positive and professional attitude in spite of messy complications. Paschal experts were very helpful in discussing necessary repairs with our insurance adjuster also.
Richard W.
02:12 10 Mar 23
Michael showed up on time and was extremely courteous and kept me updated on what he was doing the entire time. Very friendly and helpful.
Jennifer G.
23:44 09 Mar 23
Technicians were very knowledgeable and friendly.Diagnosed and repairs done very quickly
They were very friendly and on time! Very informative and promptly fixed the broken pipe with clean/precise work! Thanks again!
Steven B.
22:34 08 Mar 23
Jonathan came out to resolve issues with my 2 showers and toilet. Both showers had low pressure and a part had to be replaced in the toilet.He was very knowledgeable and took care of the issues in good time. Thanks!!!!
Omolayo L.
17:35 08 Mar 23
Excellent. The guy was really good.
Zack and Riley were the real deal and represented Paschal very well. They were complete professionals in every aspect of replacing our hot water heater and did an awesome job with the entire process. From taking out the old heater, re-working some plumbing (both water and gas), installing the new tankless system, and adding a new exhaust line…they did a fabulous job. Very impressed with these two young men and the dedication to doing things right. A+ work by Zack, Riley and Paschal.
The technician was very professional and explained everything to my understanding.
Deborah M S.
19:11 07 Mar 23
Very professional crew. Took all precautions to protect areas.
Replaced fan and capacitor
Kameron was awesome!I highly recommend him as quick efficient and got the job done!
Senora E.
01:11 07 Mar 23
Jorge did an excellent job of doing the maintenance and detected a leak in the evaporative coil. When the part came in, he diligently worked to get it installed & working!
Rochelle M.
00:38 07 Mar 23
The guys were professional and knowledgeable. I appreciated their work
Paschal is great. I highly recommend them. Logan and Nic were real pros and very nice. Thanks for a job well done.
They were fast and friendly
Bronson S.
16:22 06 Mar 23
The Service representative was professional, courteous,and took the time to explain the problem. I am a very satisfied customer of Paschal Air and would highly recommend the company.
Vola Sue B.
16:32 04 Mar 23
High praise to & appreciation for Paschal Plumbing employees: Oscar, Cesar & Robert. They work hard & smart. Good listeners. Good customer service skills. Very professional, honest & knowledgable of plumbing.Provided clear explanations so my Homeowners association & I could understand what they were doing to identify & resolve the sewage backup problem. Suggested various ways to improve the plumbing.I hope they receive a pay raise and bonus!
David was great with fixing our plumbing issues. Thank you.Not only great service Andrew demonstrated outstanding integrity with his comments and service. Thanks.
Very thankful! Several closer HVAC companies claimed they didn’t service my area. I called Paschal, which is an hour away, and they were out the next morning (and after a heavy rainstorm!) to diagnose the issue with our A/C unit. While it isn’t the cheap fix we had hoped for, our technician explained what was wrong and what options we had going forward. Highly recommend!
Eillib M.
17:41 03 Mar 23
They were life savers with my huge family and toilet problems from leaky toilet ring to sewage in the tub they kept me calm and walked me through what they did and gave me a price up front that was very reasonable for what was happening highly recommend them and if anything else happens will definitely use them again.
Val was Johnny on the spot, very knowledgeable and capable and got the job done in short order!
Chris and Nick were excellent! They called in advance and were there within 15 minutes. Extremely professional and knowledgeable! They diagnosed and fixed the problem quickly, stayed to ensure everything was working properly, and cleaned up nicely when the job was complete. Thank you guys for an A++ plumbing job!
Meagan W.
19:51 02 Mar 23
Very satisfied with the visit.
I used Pascal for their plumbing service. They came out quick and fixed out leak. The man who came today was very professional and quick, last time we used pascal though it took the guy 3 hours to change out our garbage disposal because he wouldn't stop talking. 😅 I am glad I gave then another try, and I will call them in the future for plumbing issues!
Always professional and down to earth. Great work and knowledgeable. Wouldn’t use anyone else.
Very nice and professional!!
They did an excellent job. Friendly and on time. Fast response. Thank you
The Paschal team did a great job. They were prompt, efficient, friendly, and did a good job of keeping me informed. I was pleasantly surprised at their quick response.
(Bi yearly air conditioning & heating unit check-up.). Very courteous and professional personnel. Dillion & Logan were very good, explained everything well. We’re respectful of my property, indoors and outdoors! Did a great job!
Carolyn D.
15:11 27 Feb 23
Professional, decent pricing - would highly recommend
Very prompt and efficient. Explained details clearly.
The two young men who came to work on my plugged drain were very professional & knowledgeable about their work. Cleaned up the work space very nicely when done. Unfortunately didn’t get the drain unclogged due to bigger issue of galvanized pipe breaking down, but I have going to have them replace the pipe as soon as they can reschedule.
Wesley was awesome.Very knowledgeable and professional.
Jared came out and was very professional. He explained the break, the options for repair, and the pros and cons. He made sure everything was working and told me what to watch for. And he was patient with my energetic dog.
Shannon F.
20:14 25 Feb 23
Shower repair. Chris was courteous and professional. Completed repairs in a timely manner and did an awesome job. Highly recommend!
Jennifer L.
19:57 25 Feb 23
Chris was fantastic. Very knowledgeable, did excellent work, and I had hot water again in no time. I would highly recommend their services.
Jonathan was very friendly, educated and informative. I have peace of mind knowing my system is working properly. Friendly, knowledgeable, respectful customer service is important to me and Jonathan exemplified all these. Thank you!
Summer J. G.
17:18 25 Feb 23
Drake explained things very well. Was extremely polite and personable
Teresa B.
16:15 25 Feb 23
Gordan was outstanding. He was professional and extremely knowledgeable
Our house had a water leak that had got up underneath the wall. I called these people and they came out right away and the work was done immediately. They were very professional and they found the problem and they fixed it right away. I will be recommending this company and we will be using them again in the future
Heather W.
17:23 24 Feb 23
Val showed up at the time he said, and provided the best service. Went out of his way to make sure I was being charged the right amount for services and that the issue was fixed!Thanks for all your working today!
I’ve used Pascal since moving to this area. Great service, great experience, very professional and courteous. Anderson really knows his trade and can explain complex terms to customers.
Lauren R.
18:35 23 Feb 23
Dillon was very professional and Knowledgeable. He knew what he was doing. A credit to the company!
Robert M.
15:30 23 Feb 23
I had a plumbing job and they did great. They showed up when they said they would. They kept me informed during the job and offered options.
I had new HVACs placed and the crews were professional and honest. They did a great job!
Tiffany M.
19:01 22 Feb 23
Stephen R.
15:46 22 Feb 23
Excellent, honest service! I made an appointment using the text message option, and they responded immediately. I had a repair done the next morning.
Very friendly, professional, and knowledgeable people.
Everyone here is great to work with, from the initial project discussion, through installation, and now maintaining the system, they are always courteous and helpful. Both the office and field teams are always professional. Very satisfied with my decision to use Paschal!
Charles H.
14:48 22 Feb 23
Update- they contacted me and apologized and have set up a time to come and do the job at the original quoted price. I was very pleased with the response from the manager and look forward to having them come back out.I had them come give a quote on cleaning my duct work and putting in a halo system. They did then came to put it in and doubled the price because they said they didn't figure in that I had two units, even though they had come out and inspected before quoting me. Then they told me they'd only charge $500 for the second unit, giving me a discount, I accepted their offer... then I get a call saying no...they made another mistake and the $500 would only be for cleaning the duct work.... So I told them to leave... very unprofessional... I was completely disappointed in their incompetence when it comes to simply giving me a price and sticking to it... I'd be careful if you choose to use them... it felt like a con almost..
Martin O.
02:39 22 Feb 23
Just had a tech out, they came out same day I called. I forgot his name but the tech was super friendly and got all my issues solved quickly he is definitely 10/10!!!
Savannah S.
00:00 21 Feb 23
Service man did everything I needed, quickly,
Barbara H.
19:21 19 Feb 23
Whole home surge protector installation
We have used Paschal for years for all of our heating and air needs. They perform excellent service with a high degree of quality and customer service.
Rick & Michael did an excellent job with installing plumbing for a dishwasher, installation of a garbage disposal, identification & repair of a tub leak and re-plumbing my washing machine. Rick spent extra time providing education in regards to my 1930's home. Both he & Michael helped with a new Plumbing quote as well for some new construction. It was not easy as we did not have much information from the seller. They were very respectful of me, the customer and my property. They tolerated my 2 crazy dogs as well. Thank you! I am now a loyal Pascal customer.
My repair technician was very helpful and got my heating repaired.
Parker was a consummate professional. Very thorough, polite and personable. Hope this guy is the person responding every time I call them for service.
Michael B.
19:19 17 Feb 23
I had vents in the house with zero air. Paschal sent a crew out to diagnose and fix problem. They even checked air flow with anemometer and not the I feel it with my hand. Well pleased
Fast and professional. Not cheap.
Great Experience! Zach took care of start to finish. Highly recommend!
Gogeman H
20:03 16 Feb 23
Michael and Caleb were so professional and friendly! They got my sewer line cleaned out, no more overflowed toilets for me! He explained different services they could do, let me pick the one I wanted, no pressure, also gave me an estimate, in case I decided to replace my sewer lines. Thank you guys
Really great guys. Enjoyed having them in our home for a day! Very professional. Extremely happy with this company.
The technician installed a Tesla charger quickly and also checked the entire breaker box in which he fixed a few minor issues. He was thorough and explained the issues to us.
Joseph was very nice and professional and let me know what the issue was and what needed done and took care of quickly.
They guys did a great job! They were quick & efficient in fixing our water leak to the main water line in the house. Price was great for how great the did & in a timely matter
Jennifer L.
20:27 14 Feb 23
Michael and Caleb were great. The service was excellent, they were on time and even worked in the rain. Thanks again!
Jessica M.
16:53 14 Feb 23
They are really good people, and I am glad that I went with them.
Don Wanda T.
16:49 14 Feb 23
I called a lot of plumbers in Northwest Arkansas. Paschal was here FAST and they knew exactly what they were talking about. We had a colossal mess from a very old water heater. I took one cold shower and I’d had enough. With three kids, hot water is very important. We called Paschal to install our new water heater and they were there within an hour of each call. Zack was punctual, very professional and courteous, and a hard worker. The end result looks incredible and functions flawlessly. Paschal will get all of our future calls for plumbing needs and more. We are very pleased!
They did a repair in the summer and a tune up this winter. Friendly, respectful folks!
Jared, the technician, went out of his way to make a trip to Little Rock to get a part that otherwise would have required up to a week to be shipped. Allowed us to have our heating system back working in two days rather than over a week. Thank you!
Very knowledgeable and punctual. Honest as the day is long. Went above and beyond. Definitely would recommend
Philip T.
23:55 13 Feb 23
The tech inspected my furnace system, and informed me that the unit was in good order. He also checked for carbon monoxide, and reported that the system was clear. Herbert was very professional and courteous. Herbert recommended other items that could improve my ac/furnace system. Thank you.
Fast friendly service! We had plumbing issues and they were at the house within a couple of hours in a Saturday.
Courtney P.
21:43 11 Feb 23
Did a great job.very helpful and explained everything very well.
Easy to book. On time, and polite!
Robert and Cesar were very professional, prompt, courteous and quick.
Each experience with Paschal representatives from sales to office staff to installation crew to service technicians has been positive. Special kudos to Lisa snd Katie on scheduling, and to Zack, Morgan and Bryant on service calls to get all systems functioning properly. I’m a very satisfied customer.
Donita R.
02:27 10 Feb 23
Got a text before they came so I knew they were on the way. Service techs were friendly and worked fast. Great experience.
Gregory L.
22:26 09 Feb 23
Wonderful. Professional, kind, friendly, and responsive. All three of them!
Daniel H.
03:14 09 Feb 23
Our heater went out on a cold day in February. I called Paschal at 4:50pm to see if they could send someone out asap, and they sent Andrew out within 15 minutes. He quickly found the issue and made the repair. He also recommended some additional cleaning and maintenance items to add longevity to the system. Thanks to Andrew, we didn’t have to sleep in a very cold house! Thanks so much!
Rachel B.
00:55 09 Feb 23
Awesome knowledge and service
They were kind to the fact that i needed To leave my home at a particular time. They answered all my questions. I will use this business for all my repair needs
Andrea S.
19:17 08 Feb 23
Caleb and Michael were fast, efficient and clean!
I was very pleased at the service I received ,very professional and friendly!
George Y.
15:22 08 Feb 23
Great crew to respond, make a diagnosis quickly & then fix my garbage disposal. And that all started with the personable office rep who answered the phone & set the appointment up initially.Within 2 hours of me calling in, they showed up and - ‘wallah!’ - the disposal was working once again. I appreciate Robert’s professionalism and the crew’s friendliness! Best of all, the service call cost was very reasonable!Thanks so much Paschal Plumbing,Craig Cannon ~
Gordon was very fast and precise. Excellent work. Definitely worth using again.
I got same afternoon service. The Pascal representative was excellent. Thanks!
Michael O.
22:19 07 Feb 23
It was great the plumbers are top notch got my circulation pump fixed
Michael and Caleb did an excellent job with clearing and investigating my septic line issue. They were thorough and explained the problem and options to do. They acted very professional and friendly. I really appreciate their help!
Techs so courteous and knowledgeable! They diagnosed the problem and fixed it fast.
Great service. On time, very professional, and perhaps most important, the technician Logan was friendly and explained everything he did. Will definitely use this company again.
Repaired our backup generator.
Did an amazing job ! Very courteous, professional and helpful ! Thank you so much !
steven L.
21:34 04 Feb 23
I would highly recommend this company if I could give them a 10 I would
The service tech was Ben. He was well versed and friendly as well as professional. Very pleased with the outcome of his visit.
Very prompt and professional service. Daniel the tech was very knowledgeable and diagnosed the problem.
I can't say enough obout these guys technicians. Some back round. In the past 14 months I've spent almost 3k trying to get my heater working I have two small kids and not having heat is not an option. I've had three separate company's come out to my house and not a one mentioned that my heatpumps heat strips only had half of the heat strips wired. No your heard that right they were never powered the second half of the strips brakes never was powered from the main brakes box. This tec found it in 20 minutes. I'm so happy thank you so so much
My heat pump was not working and blowing cold air out I called and John Hambleton came out and did the evaluation and the fix. Great professional answered all my questions and did a wonderful job
I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days, I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Sandra Email or WhatsApp if you are having difficulties in investing on forex/stock trading.
Email: sandrabilly500@gmail.com
WhatsApp +1 (512) 893-1587
Itumeleng Ferman T.
23:52 02 Feb 23
Very nice and professional. He knew his business and was very polite.
We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!
Very professional and explained in simple terms what he was doing so I could understand.
Was extremely polite and professional. Informant about my system.
Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.
Barbara M.
00:41 02 Feb 23
I called Paschal for a non-emergency AC repair and they came out the next day IN AN ICE STORM and got everything taken care of perfectly and professionally. I have used Paschal for years and really wouldn't even consider using any other company. They are the best and I highly recommend them.
Zach and Riley were very courteous and professional. They were on time and completed their work efficiently. Andre did a great job of faucet installation and repair.
Austin is friendly technician, answered questions and fixed our problem. Great service !
Michelle H.
20:07 01 Feb 23
They drove through the January ice storm and crawled under my house to fix my hot water. Can't really compliment them enough!
Corey was professional and quickly diagnosed and replaced a broken part.
Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.
Great company! The guys were very courteous and professional! On time for the appointment and completed the work in a timely manner! Will definitely use them for my future heat and air needs.
Very courteous and prompt. Had me up and running In no time. Will definitely recommend!!! Thank you
I called Paschal on the morning of an expected ice storm, thinking it unlikely that a technician would be able to look at/service my unit. I was pleasantly surprised when they were able schedule me on the same day. Joseph, the technician, was very helpful and personable. He took the time to explain the issue with my furnace and educated me in how to prevent it from recurring.
Sophia C.
21:16 30 Jan 23
Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!
Very professional,was on time and made the diagnosis and give me a quote before he left.
Stanley P.
16:36 30 Jan 23
Tremendous job. Customer service was way above par. Bobby diagnosed my problem and had me going in no time. I called them because of all the great reviews. Now I see why they get great reviews. Can’t recommend Paschal enough.
Nathan J. R.
15:49 30 Jan 23
Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.
Sharon H.
04:35 30 Jan 23
Fixed leaking faucet and did a great job
Our toilet in the half bath smelled so bad and nothing seemed to get rid of the odor. Called Paschal and they had someone out the next day and he fixed several issues with that toilet. Thank you, thank you!
Catherine B.
03:48 28 Jan 23
Excellent service and repaired my leaking faucet in record time.
Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!
Ashley and Riley H.
20:47 27 Jan 23
Michael W.
19:21 27 Jan 23
Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.
Always great service and professional service people. A+
Roberta G.
22:40 26 Jan 23
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
Sharon H.
16:28 26 Jan 23
We had a ceiling fan that had wobbled loose and caused the hot wire to rub against the fan causing a short. Gordon literally showed up during a snow storm to repair the wire and reinstall our ceiling fan. He was very professional, timely, and did a quality job.
Jonathan B.
14:49 25 Jan 23
Replaced our air scrubber bulb
William C.
22:35 24 Jan 23
They came out in inspected my sewer problem and had me a quote for repairs all within two days. I agreed to the quote and they were out doing the repairs in 4 days. They are very prompt and professional. I highly recommend them, and will use them in the future if needed.
Zack and Riley replaced Hot Water Heater. They did an amazing job.
Couldn't be more pleased. The lady that made the appointment was polite and knowledgeable and the two young men actually showed up an hour early. They got immediately to fixing the issue and were finished in about an hour. The cost of therepair was exactly what was quoted. Not only were they professional and quick, they were also very polite and professional. Will definitely call again if needed.
Fast and courteous and explain what he was doing.
Shandra B.
00:07 24 Jan 23
Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Arrived on time. Reviewed and explained things. Very professional. I would recommend.
Michael F.
23:20 20 Jan 23
Travis was amazing!! 5 star services
Justin Somermeyer (.
18:31 20 Jan 23
Fast service, professional staff & technician, good value
Elaine K.
17:51 20 Jan 23
This company did an amazing job. I have no complaints. They were professional and kind. They set up everything. The guy even took his time cutting the edges for the intake to ensure it was perfect. They checked everything twice before they left. They made sure the intake was flat enough to accommodate a walker, which I especially appreciate. I would absolutely call this company again. They took a very big and scary cost and walked me through it step by step.
The tech was professional, courteous, and knowledgeable. He did not try to sell me a brand new system like some other AV companies do. I was very happy with them.
Paschal plumbing came out right away in the morning and had our problem fixed fast !I would recomend them highly! Thanks again!
Tim Mayberry M.
16:49 18 Jan 23
According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.
From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!
Expensive but repairman was knowledgeable and professional
Robert J S.
01:08 18 Jan 23
Wes was very professional and knew what he was doing when it came to repairing my heating system.
My long time issues with my HVAC system were diagnosed. Optional repair or replacement options were given. Work was completed timely with thoughtful followup.
Benjamin was great.During the diagnostics today, He did not provide assumptions, he actually checked his theories and found the root cause of the problem. He is very handy and it appeared that he also had a great support from his colleagues at the office. When he was trying to figure out the problem he was able to reach out to more experienced people and receive recommendations.Highly appreciate the hard work today.
Sercan G.
02:34 17 Jan 23
The young man who came out was very nice and very knowledgeable. He did a great job and I would definitely hire them again.
Johnny H.
00:50 15 Jan 23
They were very responsive scheduling service to fix my heater. Corey was great to work with and had me fixed quickly!
Hayden B.
23:46 14 Jan 23
Everyone I dealt with was very professional and polite. The installation personnel were efficient quick and very professional. Would recommend to anybody
Friendly and helpful. Good work
We have been loyal customers since 1993..Leonard and Cookie Henderson
cookie H.
16:56 13 Jan 23
Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!
David checked my heating system said everything looked good thanks
Aquiles O.
19:56 12 Jan 23
We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!
Cynthia Colovas P.
06:36 12 Jan 23
Billy Diaz was great. Very professional and did a great job fixing our issue.
Brodie S.
22:44 11 Jan 23
Kevin did above and took his time to solve the situation.The unit seems to be functioning properly again, thank you explaining how it works, we truly appreciate that! God bless.
Good professional service.
George L.
17:12 11 Jan 23
From meeting Mathew (for their easement) seeing how he checked things I never thought of, he was pleasant and never pushy. It was over the Christmas & New Year holiday. The unit came and they found a leak in the new unit, they could have fixed it & saved themselves time and money. But they did the right thing, they called for another unit, had the installers wait for over an hour for the new unit. After the installation they tested the unit on cooling, heating & the emergency heat strips. I am VERY pleased with Pascale's service, from the phone conversations, a everyone that came to my house. I highly recommend this company.
Douglas T.
15:41 11 Jan 23
Travis did a good job of explaining my options with repair vs. new unit.
Technician was professional and very knowledgeable.
Brittany G.
16:05 09 Jan 23
Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.
Very nice men that came to inspect. They were helpful and very personable.
Carolyn K.
19:03 07 Jan 23
Arrived on time, very professional and seemed very knowledgeable of what the problem with my system was and what needed to be done to fix it!
Martin C.
19:54 06 Jan 23
Fast and efficient courteous
Monica M.
03:04 06 Jan 23
Called in the early morning, and they were here in about an hour. Replaced what needed to be replaced. Very professional. Spot on.
Charles W.
23:20 05 Jan 23
Great experience! Professional and high quality work.
Awesome service! We haven’t ever had this good of water pressure through our kitchen faucet. Thanks!!
TonyMary M.
19:38 04 Jan 23
Super group of guys. Very personable and friendly. Fast, efficient, clean. Could have asked for a better experience.
Gerald M.
01:19 03 Jan 23
We have been customers for nearly a decade. We have always found the owner and his company to be honest, trustworthy, and reliable. We have referred plenty of friends to and they too have nothing but great things to say about the company.Just a word to the wise, this review was written 3 years ago (2019). Prior to a change of name and ownership, I can not make a comment about the current company and ownership.
Leslie H.
19:50 31 Dec 22
Replacing your entire HVAC system is a major expense and investment in your home. The system installation was completed yesterday and I can say the entire process has been flawless from the sales conversations to financing and then finally the installation. I usually have lots of questions and everyone at every step of the process was happy to assist in getting me answers. I want to give a shout out to: Travis for his patience and no pressure approach he was awesome to work with, Christie who I spoke with numerous times regarding financing and scheduling. And finally Carlos and Moses who installed the new system taking great care at many levels throughout the installation. Definitely a winning team and I thank everyone at Walker.
Hands down, Billy D. was the most knowledgeable and courteous. Walked us thru the entire process. Came early, and was very professional. Highly recommend Walker A/C - very satisfied and happy customer!
Prompt, professional service! Thank you,
Great service!!! Friendly family owned business. Service reasonably priced. Tech showed up on time and I did not have to wait all day for someone to show up.
The serviceman was very helpful and considerate. He explained the problem and because of the problem, I actually had to do the repair because it was not unit related. But he didn’t put the small rubber hose back on correctly and the heat stopped working in about 30 minutes. I went and fixed it so we are good. That is the only reason I didn’t give 5 stars.
Very knowledgeable, quick response time, all in all a good experience.
They helped me on Christmas Eve when my heater was not working!
Shellie B.
13:36 25 Dec 22
Technician came out on Christmas eve. Checked heating system and installed new thermostat and answered all my questions. He did an excellent job!!! Thank you again
Erick was great even though it was 8pm and solved the problem in less than 1 hours which was critical because temperatures were in the teens.
Great guy and great service!
They came promptly just before a holiday. Seemed knowledgeable about the problem and was able to answer my questions. And, they offered options.
Phyllis H.
01:01 24 Dec 22
Found two gas leaks on the exterior of the house. Had gas line and shutoff ran to generator and a leaking regulator replaced. The tech was very professional and personable. Great save from the 2 degree Temps arriving.
They were able to get me scheduled on a very busy day, Alfonso came out and was extremely thorough in diagnosing the issue with the heater.
Allison D.
20:23 23 Dec 22
Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍
Furnace quit creating hot air for the house
I really like this company. Always responsive and professional. They take their time and do a good job. I've used them for over five years.
Considering it’s a couple days before Christmas, and they were able to make it out in a couple hours notice, I was impressed. Friendly service, very reasonably priced and very professional. Will use them for all my my HVAC needs!
Daniel M.
19:39 21 Dec 22
Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.
The guy who came out and looked at my heating unit was super professional. He was very knowledgeable and explained everything in a way I could understand. I appreciate his help and advice!
Technician was great! He was polite, assessed the problem and fixed the problem. I will keep their phone number for future problems. Highly recommend!
Suzannd G.
15:58 20 Dec 22
We had a shut off put on are hot water heater
Jeanine R.
15:45 20 Dec 22
David Juanes and his coworker were both professional and timely.
Claudia S.
00:18 20 Dec 22
Michael explained, step by step, what was being done. He offered options to help resolve our problem.
Very friendly and courteous !!!!!! Cleaned up better than it was before work. Will contunue to use them for all my air and heating , will recommend them to everyone . Professional from start to finish. They seem to enjoy thier job and that is so nice to see that.
Bettye F.
20:35 19 Dec 22
Paschal was great. They took time to understand what was wrong with my furnace and patiently explain what was wrong and what needed to be done to repair it. The repairs were done quickly and well. Financing options were thoroughly explained and communication was excellent through the whole process. Would highly recommend.
George gave us excellebt customer service and went above and beyond to take time to not only fix the issue with our hvac unit , but he also spent hours troubleshooting why the problem was occurring. He spent time with me explaining everything and keeping me informed of everything. He was also transparent in the pricing and upfront before repairs were made. Jorge also came first thing the next morning to address a issue we had free of charge. He is very very thorough, has good communication skills with his customers and shows excellent customer service. He is truly a valuable asset to his company and he gives his customers great customer service and peace of mind. Thank you Jorge !
The technician was very friendly and knowledgeable. He wasn’t too pushy with offering other services.
I have been with Walker A/C for over 10 years. As a retired RE Broker, I can tell you that they are professional and the price is always good.
Cartomancy M.
19:38 16 Dec 22
Erick Munoz Cruz was very professional and courteous. He finished our HVAC maintenance quickly and communicated any issues he found clearly and with a great sense of knowledge.
Thank you! Did a great job getting me up and going fast!
U.S. Copy & P.
16:42 16 Dec 22
Jerry, was our technician today, He's very professional and knowledgeable in his craft. We thank you so much for getting our home back on track. Jerry is a true asset to Paschal. Thank you from the Shaw family.
Came on time, did a evaluation, showed me photos of my unit and distribution duct, left everything in great working order.
Thomas B.
00:52 16 Dec 22
Great service! Thank you.
Everyone is professional, knowledgeable, and friendly! I like that my HVAC tech takes the time to explain everything about my system. Guardian angels for my heating and air without getting gouged!! One happy customer!
Billy Diaz was a very nice young man and very professional!
Very professional and courteous.
The tech today was timely, very knowledgeable and addressed all of my drain issues and questions. He did a great job. And I am very pleased with all of the techs who have come out since I have been using your company. These include HVAC, AC and plumbing techs! 5stars “plus”
Dillon and Matthew were both very professional. Service was done in a timely manner. I couldn't be happier!
rodney B.
16:46 12 Dec 22
Highly recommend Walker Air. Technician notified me before arrival which was very much appreciated. Billy D. was prompt, courteous, informative and thorough. Will definitely continue doing business with Walker Air.
Martha L.
15:12 12 Dec 22
My technician, Billy, was very conscientious and thorough with his maintenance service.
Austin B.
22:29 10 Dec 22
Informative, on time , efficient
Quick diagnosis and correction of my operator error operating the thermostat.
Paddock R.
15:46 10 Dec 22
Great quality, friendly and timely service.
Billy was great and personable
Bedtime S.
23:37 09 Dec 22
Replaced HVAC system, showed up as scheduled, worked straight through to completed. Install looks very professional. Techs went through the operation of the equipment with me. Very pleased!!
I fund my trading account all by myself and give her the access to manage my trading account and I made withdrawals of $11,550 in a week, please i am very happy to introduce all friends and family to invest for themselves and their family.
Instead of looking for other evil ways to make money or to increase there worth in life thanks😊😊
her contacts 👇👇
Email: stellamorris1920@gmail.com
WhatsApp: +1(707) 593-6134
She is very trustworthy and reliable
Elesha M.
00:37 09 Dec 22
Installed new ceiling fan. Did a great job.
Hot water issue and they took care of the problem.
Our technician was Herbert Berrios. He did an awesome job. He explained everything thoroughly. I do recommend Walker Air for your HVAC.
Great job by Herbert. He was fast and efficient. Explained what he had done and also explained his recommendations and how they might improve our systems.
I had a tech named Chris out of the Fayetteville area and he definitely went above and beyond his job and my expectation so thank you very much for your attention and awesome never give up attitude.
GCeasar88
11:34 07 Dec 22
Second time using Paschal’s service and have always been satisfied with their prompt and reliable customer service. I will continue to use them for my property.
Mary Anne R.
22:12 06 Dec 22
Technician was very personable and professional; and he also provided the data of what I needed done to service my unit.
Henry came for the annual heating system maintenance & was very thorough & professional. He explained everything he did & showed me pictures. Changes my air filters for me as well. I am a happy customer.
Was impressed with the service. He did a great job of explaining the issue. Helped me understand how my heater works.
Jennifer C.
17:21 06 Dec 22
Robert and Cesar did a great job! Highly recommended!
Cameron S.
14:34 06 Dec 22
tech was on time and knowledgeable and explained what was wrong and explained the way to fix and and laid out my options for repair and wasn't pushy about having them fix it. would recommend.
They replaced a toilet and drain pipe. However a couple of days later we noticed water spots on our bathroom ceiling. They came out immediately and replaced the toilet gas vent pipe that the roofers had broken and jimmy rigged with roofer tape. They are very professional. Highly recommend them.
Cynthia L.
19:52 02 Dec 22
Kevin Mynatt with Paschal is very thorough, knows his job inside and out on my Trane heat pump. I am very satisfied with his work and knowledge. Paschal is very lucky to have a quality service technician like Kevin working for them!
Shane installed a new type of air filter. Had to tear out the old one and install new one. He always does such a great job. I always ask for him when I call. They do a great job!
Johnny H.
20:59 28 Nov 22
Arrived quickly and very professional.
Excellent job! Very thorough and detailed.
Chelle B.
22:03 26 Nov 22
A little more expensive but on time and professional. Would recommend for those in a pinch!
Casey came to my house on Sunday to help expedite the process of quoting service.
Barbara M.
00:33 23 Nov 22
The serviceman David was exceptionally knowledgeable and efficient in his duties. He himself was a quality individual and I'd have no problem calling him back.
William T. H.
21:56 22 Nov 22
Their people are always polite and do the job in a quick and efficient manner. Once they are done, they make sure they have everything put back properly and is all cleaned up. This visit we had Kevin and he made a recommendation for an addition to our furnace that will help keep all of the dust from out shop out of the furnace and thus out of the house. He had the equipment on his truck to install the recommendation and had it completed in less than an hour. That is what I call customer service.
Very prompt and professional!!
Great job! Speedy and efficient! Thank you Kevin!
Joseph did a very good job, we were very pleased!
Allen took the time to go over all my options. I was very comfortable working with him and finding the right solution. He’s very knowledgeable and had everything working again quickly.
Jackie F.
15:58 21 Nov 22
Anderson is a sharp tech, found and fixed our problems and waited to make sure that the thermostat and the unit worked correctly
Edward B.
14:50 21 Nov 22
The technician was professional, courteous and knowledgeable.
Very professional and thorough.
Alfonso is an excellent service person, he is very knowledgeable and efficient.
Erick was polite, knowledgeable, and informative. He is a good representative of your company.
While I am unhappy with the prior service on our HVAC system that necessitated the request for a technician on 11/16/22; my husband and I were more than happy with the technician who came to the rescue. Bryant was the name of the technician who arrived at our home to determine the cause of our brand new HVAC system tripping a circuit breaker 5 times in 4 days. Bryant was able to ferret out the problem, an incorrect wiring during the installation of correctly sized heat strips for our system by the previous technician. Bryant communicated to my husband what had occurred and what was done by him to correct the problem and went out of his way to label the electrical boxes on the HVAC unit to make working on the system in the future. Bryant is a definite asset to Paschal.
Stephanie D.
22:14 17 Nov 22
Excellent professional experience with Samier Martinez once again!
Install gas hot water heater
Personable and professional, these guys are very helpful, explaining what was needed and how to keep my systems running well.
Sharon H.
14:26 17 Nov 22
They were very professional and patient. They answered all of my questions.
Michael G.
19:01 16 Nov 22
Samier Martinez is a polite and professional worker. After completing his work he also informed me of other services offered by his comoany, without being pushy or overbearing about trying to sell me on it. Because of this, should I need these services in the future I will be sure to call this company.
Samuel checked out what was wrong with my thermostat and diagnosed that I need new breakers. That will be scheduled ASAP.
Great job ,fast ,will use them again
After the first AC company come and replaced my entire unit. There several things they messed up. I called Walker and Air twice now and both times they were able to fix the issue quickly! Brian Rooker was my technician and he did a phenomenal job! I highly recommend!
Outstanding techs at my house today. Please thank them for this positive experience. They were thorough and explained everything in a polite and professional manner. Thank you
The tech was punctual and did a good job and was in an out pretty quick. All the problem was that the thermostat needed a new battery and he could have charged his $85 service call just for replacing a battery but he did other things for the heater maintaining it which I thought was pretty cool. Thnx. Scott P.
Alex did a wonderful job explaining what needed done and after getting the parts, had the job done in no time at all. He is an outstanding asset to your team.
Robert S.
23:10 13 Nov 22
They were able to get us in right away for an estimate on our water heater replacement, and then back the next day to install. They were running early the day of installation,but had no problem giving me an extra 30 minutes to finish a work meeting I was in to get home. They were very professional and took the time to explain the warranty and the next step for us as far as maintenance. Overall, an excellent experience.
Whitney O.
11:43 13 Nov 22
Jorge Diaz came out on Friday Nov 11th and replaced the motor in our Daikin AC and heat pump unit. He did a great job and Walker AC honored our warranty with the previous company, Metro Energy Savers and did not charge us anything for parts or labor. That was exceptional customer service!
Checking on furnace for winter. Calvin was pleasant, quick and efficient.
Brian was amazing! Very professional, explained the costs up front and talked ne through everything he was doing before, during and what to do after. Would recommend to anyone needing plumbing help.
Tech was very friendly, explained every task he was doing and his findings as well as suggestions.
Herb was very personable and professional.
Kristi W.
15:17 11 Nov 22
Professional service, explained how the inspection worked and how they determine if unit passes . Sammy was courteous, respectful and thorough . We will ask for him again in the future!
Elizabeth W.
02:01 11 Nov 22
Professional, knowledgeable, punctual.
Bobby was a true professional and was passionate about his work. He took the time to explain the needed repair and explain our system to us. I will use Paschal again and I would recommend them to anyone who needs their services.
Absolutely the BEST from initial contact, confirming appointment, communication with service tech to explanation of charges, Paschal was A++++!! This is my 3rd time using them & will continue to choose them in ALL my future HVAC, plumbing & electrical needs.
Very professional. Got an appointment quickly. The technician was on time; they even called with a 30 minutes heads up. The did the work quickly, efficiently, and on budget. Will use in the future!
Regular maintenance. Identified blower needing cleaning and will schedule to upkeep system. Installed system originally and have maintained since. Will use in future and have referred to others!
Very nice and professional. I would use them again.
Rebecca W.
17:52 08 Nov 22
They were very professional and easy to work with.
Carolyn A.
15:28 07 Nov 22
Good service. Friendly and professional service personnel
Sewer drain issues. They promptly came out after the weekend and had the problem solved quickly. They explained what they were doing and why. They completed the job and and advised on future recommendations. Will definitely call them again if I need anything that their company offers.
Wallace L.
22:31 04 Nov 22
I was very impressed with Rick and Austin, who came out today for a plumbing issue. They were both very kind and considerate and explained everything beautifully. They took care of the matters at hand and offered great advise & suggestions. Highly recommend these two!
Josue very professional and knowledgable!
Excellent work very professional quote me a price on a water heater will definitely have them to install it
dennis S.
20:51 03 Nov 22
Kevin did an amazingly thorough job and was able to instantly rectify 2 issues found.
Thomas P.
19:14 02 Nov 22
Tech was polite and professional. Very thorough
Wonderful experience start to finish. The call to schedule was quick and thorough. Brad communicated clearly about his arrival time, and did arrive on time. He explained not only the problems I was having, but also the different options I had to go about it. I ever learned some about how my plumbing works. Great experience.
We had Kevin in our home today doing Furnace Maintenance. He was so friendly, professional and informative. We have had Paschal in our home to do many things over the past 2 years and always recommend them to friends/family. We’ve had negative experiences with smaller businesses around timeliness and professionalism. Paschal is doing customer service right!
Alyssa C.
20:08 01 Nov 22
I am happy with their prompt, high quality service.
Cinthia W.
20:06 01 Nov 22
I am very happy with the response time & courtesy shown. They kept me updated as to when the service tech would arrive. Service was completed in a timely manner. I appreciate the professionalism of Lyerla Heating & Air. I am giving them 5 Stars!!!Rebecca C.
Rebecca B.
14:03 01 Nov 22
Both Robert & Caesar were professional and courteous. They both provided great customer service.
steven L.
00:43 01 Nov 22
Charles G
22:27 31 Oct 22
Installed 2 water faucets did excellent work and took care of everything definitely be using them for future projects they also take care of my heating and air
dennis S.
21:21 31 Oct 22
There was a gas leak in the house. The gentleman came on time, called before he left his last job so I didn't have to stay home and wait, explained everything before he started. Found the leak and repaired it immediately! Thank you, will use you again.
My experience with Paschal was entirely positive. Kevin Mynatt was my service technician. He arrived on time and worked tirelessly for the three hours at my residence. He was personable, knowledgeable, and helpful. He is an outstanding representative for Paschal.
Dennis K.
16:12 29 Oct 22
Technician was on time, professional, friendly, and thorough.
Checked my tankless hot water heater thoroughly even after its system read as no problems. Contacted others for additional info and contacted manufacturer. Replacement parts ordered. Great service.
David unclogged our toilet in record time and even helped clean up the floor and under our bathroom cabinet.He was very friendly and very professional. He went beyond what was expected.We do ALL our business with Paschal because we can rely on knowledgeable employees.
jeffrey A.
22:45 27 Oct 22
Logan showed up earlier than we expected so that was excellent and was very informative on what he did to the system. Being in the ac business myself in another state it’s great to see a quality company who is honest and professional and who will take care of my moms unit there in Searcy. My only suggestion to the company is that techs should wear booties inside the home, especially when doing service inside and out.
During a period of extreme cold, I had concerns about my heat pump. Lylerla responded in 3 days and thoroughly inspected my unit. I was extremely satisfied with Johnathan's expertise. He explained what he did and was very patient with me while I asked questions and took extra time going over everything I should know if this ever happens again.Thank you so much and I look forward to doing business with Lyerla HVAC.
Sondra W.
18:36 26 Oct 22
We love Lyerla. They are so responsive. We had a heater problem and they were here within an hour. Thanks so much Lyerla!!
East Valley P.
15:42 26 Oct 22
It was really hard to find a plumber. Paschal was very helpful and professional. Thank you for the help.
Martina L.
19:25 24 Oct 22
Had them give me a quote for new HVAC. Austin was excellent. Answered all our questions and very knowledgeable and professional.
Austin just left here after doing a fantastic job. He was very patient and understanding and I really appreciate that.
He had us up and running again in no time, and explained things to Mom and I.
He had an all around great attitude and personality, especially for a Saturday morning.
If only we could have talked him into staying and doing the backlog of dishes. He said something about other calls ....excuses, excuses 😁
Thank you Austin and Paschal!
Theresa R.
16:06 22 Oct 22
First off called them to come out for a estimate on new unit heating and cooling! Fast response came out quick review gave me a estimate and offered financing through Wells Fargo with 0% interest rate! With in just a week called and said they had everything read for installation we set a date three guys showed up! Around 8 am excellent service super nice guys talkative and explained everything very pleased very professional and would definitely recommend them for new or repair services! Thanks Guys! Awesome Job!!
Jeremy A.
20:46 20 Oct 22
Very timely. Technician very business like.My first time using your company.
Laurel S.
19:08 20 Oct 22
We used them for a stopped up drain. They were here in less than 30 mins. and Brian the plumber was very professional and knowledgeable. He had us fixed up in no time. The price was very reasonable.
Repairman Jared came to get our heat going today. He was very professional and so nice. He made quick friends with my dog and got us fixed up in no time. Thanks Jared for your good work!
Barbara Murdaugh S.
20:42 19 Oct 22
Immediate service, knowable technician, explained the issue and got it fixed. Very pleased with the outcome and the technician.
Rebecca Van M.
01:20 19 Oct 22
We needed repairs but they were fixed quickly and hopefully prevent further problems.
Service is awesome great service and very prompt when you need it
Laura Marie T.
20:42 17 Oct 22
Friendly and knowledgeable. Answered all of my questions. Work completed to my satisfaction.
RetiredRailGirl S.
18:48 14 Oct 22
Showed up on time and explained the quotes. Very friendly
Candace C.
15:22 14 Oct 22
Lance came out to our home and giving us options for a new heating/air unit. Lance was not only friendly but honest and we believe he offered us what we needed to fit our needs, great salesman. Brent and Chris came out to install our new unit, very quick and efficient! They were also eager to help us set up our thermostat and use the app. Great men working for your company. We appreciate your service! 5 starts and highly recommended!
I have had Air conditioning company’s that only wanted to sell me expensive options.Today Waymon with Metro Energy Savers was professional, explained and showed me the issues, and how we could correct our problem. I felt he was honest and very professional in repairing our air conditioners. Thank You Metro Energy and most of all thank you Waymon for the honest and great job!! I will definitely recommend Metro Energy Savers!!Thank You! You are a great technician and explain everything about our system. we appreciate your excellent service!
Service man was very nice,he explained everything that he was going to do, very professional his name was Andrew
Debbie E.
19:04 12 Oct 22
We've had positive experiences with Paschal in the past for HVAC, and this experience for plumbing repair was equally positive. Alex was great, he explained everything up front and even went above and beyond to ensure our repair would hold up even better than it was initially installed. These last few encounters with Paschal has convinced me to try their annual service contract, so I'll try to update my review after having some of the preventative maintenance done in the near future.
Andrew B.
02:29 12 Oct 22
Fast, competent, quality replacement of defective PRV.
We just moved to MO and into our new house. While attempting to install the washer I realized the safety valves leaked if not turned off completely. I called Paschal and they were able to send someone to the house within a couple of hours.Our technician was Austin. He called ahead to provide an ETA. He arrived on time and was professional. He quickly troubleshot the problem. He provided a couple of options and allowed me to make a decision as to what I thought was best while leveraging his expertise. He was efficient and wrapped up the project in short order. He cleaned up when finished. Very positive experience!
Very professional and informative about the work they were preforming
The technician was very knowledgeable, professional, and thorough.
Clogged drain pan. Opened with out problems & was included in our membership plan. SAMIE WAS VERY PLESANT & KNOWLEDGEBASE.
Charlene F.
14:59 10 Oct 22
Herbert performed his usual professional work here, a real asset to walker HVAC?
Was great. We had a good experience. Fast and friendly. Had a fan motor go out and they handled all the warranty paperwork, had someone out and he was super professional. I'm glad we used them
The technician was at my house the next day after calling. They came to remove and replace garbage disposal. $550 for everything. Felt it was a little steep but they were fast 👍🏼
We’ve used them to maintain our lease HVAC systems for about 3 years. Front desk personnel are super friendly and follow-through. Techs are polite, thorough, honest. Henry Villareal just did the maintenance on our home units, and I’d definitely recommend him. Took pictures of some of the before-after on cleaned parts. Worked diligently.
I’ve used Paschal for HVAC and plumbing services at more than one location. They are always easy to contact, professional, courteous, and explain things in a simplistic way. Joseph is a recent example employee who exemplifies these traits.
Arrived on time, is very efficient and personable! So nice for a change to meet someone who is happy to be working and actually has a good work ethic. Thank you Jonathan!
Alfonso was the epitome of professional and demonstrated his skills with his thoroughness.
Randall J.
12:37 07 Oct 22
Very professional and knowledgeable, from first call to completion of work. Thank you, we will use your company again for sure !
Alfonso was very thorough and explained everything he did. Definitely recommend them.
David was super nice and professional! Very informative and honest. Made us feel like we made a great choice when calling!
Kevin was very knowledgeable and professional!
Kimberly T.
23:51 05 Oct 22
Always trust Walker to keep my HVAC working.
Sandie M.
17:20 05 Oct 22
From the beginning to the end they exceeded our expectations. Friendly and professional at every turn.Our home was constructed in 1906 with an HVAC system installed in 1996. It was time to upgrade.There were a total of 11 guys (that we saw) who worked to replace our entire electric HVAC system and built ducting to make our outdoor wood furnace more efficient. They had to climb around the hot attic and belly crawl all over under the house. Yet, they took the time to put drop cloths over our furniture and flooring to prevent mess and cleaned up after themselves at the end of each of the 7 day project.Everything installed works right and looks good. In the places where drywall, plaster and paint were damaged as the new vents were placed, they repaired and painted to make it look as though nothing had been done.I seldom take the time to write reviews but these guys deserve kudos for a job WELL DONE!Thanks to Chris and all these guys for completing this project in grand fashion.
I called to ask about when someone could come out to look at my water heater , after calling two other places who had a 2-3 days wait. The operator told me they could get to my house the same day within a couple hours!! I was so happy. Brian arrived with a smile on his face and ready to get to work. He gave me good , clear , information about my water heater and then once we came to a conclusion what needed to be done, he communicated well with me and my husband who was on the phone with us. He made sure understood pros and cons. Very personable and friendly and great communication! Highly recommend this place! You will not regret it. For a flat rate that doesn’t change no matter how long they work on your home appliances, it’s seriously the best ! Thanks a lot brian!!
Service was excellent. Technician was polite, efficient and completed the service quickly.
Kenneth S.
16:27 04 Oct 22
As always, Metro Energy Savers is the best. Thank you for your excellent service again
Charles H.
16:13 03 Oct 22
I love my technicians they were very professional they told me step by step what they was doing they even seen some more repairs that I needed under the house and said if I hired another plumber to make sure I took pictures so they didn't mess up the work that they had already completed but just to know if the two repairman could contact me that they did the service for because of my plumbing issues I would like for them to do at least one just to come back by and see me so we can talk about it the cost and everything these people were so nice and so professional like I said they let me know other problems that I had that needed to be fixed they cleaned everything so good they cleaned up after themselves they did a wonderful job if I had to have any more work done I would love for those two gentlemen to come back it was actually three but I only met two so you have hired some excellent workers you should give them kudos and a pat on the back because at my address and my job that got done it was just such a blessing and I appreciate everything that they done thank you very much for your services and your two technicians that was so professional and loving and caring thank you Margaret Mccallister
Margaret M.
01:31 03 Oct 22
So professional and on time. Wonderful technician. He was calming and honest.
Everything from a brand-new install of 3 units to yearly maintenance and minor troubleshooting---techs are all great at this company. On time, quality work, full explanation of what's going on, etc. Thanks, Alohonso!
Jorge Diaz, was a professional from the time he arrived at our residence. After he diagnosed the problem, he wasn’t 100 % sure of his findings so he called in his manager to verify is final diagnosis. After a second set of eyes viewed the issue, it was determined that a part was not necessary. So this call actually saved me money.I know there maybe some out there that are thinking well Jorge didn’t really diagnose the problem correctly but I’m glad he was humble enough to say let someone else check my work. They both could have very easily said yeah the other part is needed but they didn’t. To me this shows a high level of trust and would definitely recommend them.
Also checked my AC. Great service and very knowledgeable.
Super easy checkup for my HVAC system. Very knowledgeable crew!
I’m always VERY satisfied with the service from Lyerla and the quality of my Trane heat pump.
Virginia S.
14:34 29 Sep 22
Bobby was very knowledgeable and helpful
Fast efficient service! They had our issue sorted out in 1 day!
Matthew H.
23:37 27 Sep 22
Very nice, efficient and helpful!! Explained everything to us and did the job well. I’ll definitely be calling them to come back for my next service
Suzanne H.
21:19 27 Sep 22
Great job. Team workers, Moses and Carlos are exceptional. Thank you very much.
Michael F.
17:07 26 Sep 22
I have used Paschal for all of my HVAC needs for over ten years. I have always been impressed with their employees’ professionalism and curtesy to their clients. I highly recommend Paschal.
Fast efficient and affordable service. Friendly technician who explained his work thoroughly.
On time with calls prior to arrival. Both teams were educated, professional and took the time to go out of their way to make our problems a non issue. Very impressed.
Always prompt and courteous ….
kimberly D.
19:39 23 Sep 22
Great experience, Logan was very professional
Alfonso was the technician at our home today, and he was very pleasant and thorough in his communication. He explained all that he was going to work on, and when he was finished he told me everything he accomplished. He made me feel very secure in what was done today!!
Clavio did a great job, 100% professional high performance quality service , he did help me with few questions. I would strong recommend Clavio from Walker
Professional, excellent knowledge of systems..purchaseda new A/C Heating system from them.
Charles M.
20:16 21 Sep 22
Great whole home service. Completely prof from start to finish
Infernal C.
20:12 21 Sep 22
Ivan was at my home in Carthage today. He did a fantastic job, and he was very knowledgeable during the service call. This was a follow-up to a new system installation that was performed in June. I have been very satisfied with their professional staff.
Gary van M.
00:30 21 Sep 22
Great guy and did great job
These guys did a fantastic job. Very professional and know what they're doing. Had a main drain line clog.
Wesley W.
18:40 20 Sep 22
I would recommend this company to anyone looking for hvac repair or install. They are knowledgeable and very professional.
Curtis & Susan L.
22:40 19 Sep 22
Shelly W.
19:40 19 Sep 22
Erick was a pleasure and did a great job. He explained the work he did and suggested some items that may need attention in the future.
I have used this company a lot and would not use anyone else. They are there when I call and always nice and honest!
Anna Marie L.
14:36 18 Sep 22
Jorge was very polite and repaired the issue quickly
Philip R.
19:52 17 Sep 22
They came out and did my biannual maintenance. Henry did a great job. Great tech, very nice, and knowledgeable. Thank you Walker AC!
Jimmieanne H.
18:35 16 Sep 22
Technician was extremely knowledgeable, very friendly and answered all my question. Very pleased with the service today.
Logan serviced our system today and did a fabulous job. He was courteous, professional, and we are completely satisfied. I highly recommend Paschal!
Technician Samier Martinez was professional and knowledgeable. He quickly diagnosed and fixed the problem with my AC. I really appreciated Samier’s great customer service and care.Thanks Samier
Customer service was absolutely amazing. Benjamin F. provided not only quality, but higher level expertise that we couldn’t find anywhere else.
Walker Co. was absolutely amazing. My neighbor recommended them because she was telling us how awesome their service was and professional and how thorough. I called the same day, and they were here in less than 24 hours and was in constant communication. I am so happy I went with this company, and not to mention its affordable and the customer service from the operators to the techs were outstanding. You won’t go wrong with them!!! Thank you Walker!!!!
Krystal B.
20:59 13 Sep 22
Joseph was on time, knowledgeable & very pleasant! No sugar-coating.. straight up! Thank you for the full truth! We will use him again !
Connie L.
16:38 13 Sep 22
Alfonso was very professional and a great help. He answered our question with courtesy and kindness.
Jose was very professional.
Billy came to the house and was very knowledgeable and professional. He explained what was needed and the did repairs. Very happy with customer service as well.
Elizabeth G.
23:32 11 Sep 22
Did professional service, in an expeditious manner
Jackie H.
20:29 09 Sep 22
Scheduled for the next day when I called
Regular service for winter. Found a failing capacitor.Had one on the truck.Ready for winter.Good service. I would recommend Lyerla to anyone.
Lowell L.
19:17 09 Sep 22
Firm is very responsive. Matt knows his stuff and is ready to explain the issues at hand.
Richard M.
17:31 09 Sep 22
Always pleased with work Walker Air gives us. Two very nice young men were are techs today. Very professional and explained to our understanding. Thank you
Theodore K.
17:13 09 Sep 22
All Paschal personnel involved in the project were extremely professional, courteous and helpful. Couldn't have asked for a better experience.
My AC had quit last evening. I called them and they were able to get a very professional repair man about noon today.The gentleman who came was a very nice, professional repairman. Knowledgeable, only took him a few minutes to repair it. Thank you so much!!!
We just had our entire heating and cooling system replaced along with an inline air filter by Lyerla. The Installers were great. Very detail oriented, knowledgeable and very personable. I love the fact that they have a maintenance package for the future of our system. And you won't get a better quote anywhere and there won't be any added costs. I highly recommend Lyerla to anyone needing the services of a truly great Heating and Cooling company .It's now been a year since Lyerla installed the new Heat & Air system and I am so happy with it. So much more efficient and quieter than the last one and the savings on our electric bill is tremendous. The technicians are fantastic, they just performed maintenance on our unit and all is well, I love that I don't have to remember to check or replace the in-lineHepa Filter we had them put in. The maintenance package is a big plus.Definitely choose Lyerla if you are in the market for a new system or if you just need maintenance on your existing unit. You won't be disappointed.
Laurie W.
15:23 08 Sep 22
Well represented, courteous and efficient.
Pinkie B.
16:55 07 Sep 22
Ben did a great job. He was patient, found the problem and made the repair to get the AC working again. I was informed every step of the way. I would highly recommend Walker Air Plumbing and electric as well as Ben. Thank you.
Juan was super knowledgeable and helpful. He was able to get my a/c back up and running in no time! Would definitely recommend!
Meghan B.
23:21 05 Sep 22
Atic stairs was put back not like it was before and a mess left in the attic
Jorge very professional and pleasant. He troubleshooted our AC problem and nicely explained it. It was aloose wire.We appreciste the rapid Service response . Glad we have maintenance plan Thank you.
Richard D.
20:03 03 Sep 22
MY EXPERIENCE WAS OUTSTANDING!!!!! SHOWED UP ON TIME, DID EXCELLENT WORK AND MOST IMPORTANT, PROFESSIONAL CREWS!!!!!! THANK YOU FOR A JOB WELL DONE!!!!!!!!!
Great service technicians
Prentice M.
21:32 01 Sep 22
I had someone come out and fix and outside faucet, but not replace. The technician was super nice and knowledgeable. He fixed it without problems and answered all my questions. It was a bit pricey for a faucet replacement, but I don’t really know what they charge per hour etc. it just seemed like a lot. Otherwise pleased with the end result. I’d hire them again. They even came out the same day.
Roberto M.
19:08 01 Sep 22
Professional, courteous and knowledgeable. They good to answer my questions and concerns. They asked before they left if I had any addition questions. Nice experience
Rayford H.
15:05 01 Sep 22
Overall a good job done and I’ll recommend them to anyone else
Five stars. Had an issue finding a OEM part. None in the United States and one to three month lead time.Bethany was instrumental in working with the manufacture to come up with a solution. It wasn’t easy but she got it done. Once the solution was finalized The work was completed the next day.
Samier was super helpful, kind, and respectful and arrived in the window provided to us. Setting up service was easy with the chat function so I could respond on my own time.
Good company. Been using them for many years. Reliable, responsive and trust worthy.
Barbara S.
14:34 31 Aug 22
Crew were friendly and professional.
Denay Kimbro L.
17:20 30 Aug 22
good quality service very prompt
Replacing hot water heater
The timeframe to complete the work was not promised, however I was given a 30-45 minutes heads up on the arrival of the technician. Benjamin was friendly and professional. He completed his work with no problem. Thanks Benjamin!
Tilmon G.
23:32 29 Aug 22
Erick Munoz Cruz was very professional. He detailed what he was doing and answered any questions I had.
Shandra B.
18:38 29 Aug 22
Lance showed up on time, very knowledgeable about the problem we were having and corrected the issue for us. We will use this company again.
Robert was very knowledgeable and explained the repairs he found necessary to correct the error codes and complete the bi-annual service to my HVAC system.
Bought the maintenance plan when installing my complete new HVAC last year. They discovered & cleared my A/C drain that I didn’t know was clogged. And blew out & tested my secondary drain & cleaned A/C condenser. Very impressive team of guys!!!!!!
Richard H.
23:31 26 Aug 22
Pedro was wonderful. He and his partner fixed everything even tho dispatch DID NOT inform him of ALL the things that needed to be done!!!!!
Martin was very professional, discovered a problem doing the seasonal inspection and was able to make a repair immediately. Impressive.
Donald B.
02:25 26 Aug 22
best service man I've ever dealt with ,Joseph, is excellent, very knowledgeable and always explains exactly what he is going to do to fix your problem. and he has never even mentioned about replacing my units. I recommend Paschals to anyone who needs their expertise.
Melanie H.
01:04 26 Aug 22
Super nice people. On time and very professional
Installed a new HVAC system when mine died in the middle of summer. Extremely fast and professional. Very kind and knowledgeable. Highly recommend.
Elizabeth T.
17:13 25 Aug 22
Technicians were courteous and professional. They explained all services and answered questions. All went smoothly.
Gerald C.
02:54 25 Aug 22
Robert and Cesar came out on a Saturday help me with a very unfortunate sewage back up- They worked so hard and were incredibly friendly, professional, and helpful! Even when a larger problem arose and we needed to wait for another team to come out on Monday they were very helpful and explained everything that was going on. They worked with me to find an affordable solution to a big problem, and I couldn’t be more grateful and happy with their help! Absolutely recommend
Timely, knowledgeable, professional, pleasant.
This review is for the technician Alfonso Fascio. Alfonso was professional, courteous and knowledgeable. He took the time to do a maintenance check on my two AC units. He answered all the questions and event checked areas of concern I had about my damper motors.Although he wasn’t able to finish due to rain. He told me what to expect I terms of Walker Air following up to reschedule. I will await their call.
Christina M.
14:04 23 Aug 22
Chris was very efficient and polite. Would highly recommend.
Terrie B.
23:30 22 Aug 22
Ours was not an emergency outage, but they still responded with in 3 business days. Very professional; explained what they were doing, and why. Won’t hesitate to call them again.
Very professional and efficient. I called in the afternoon at about 2:30 and they had my A/C cooling again and gone by 4:30.! VERY impressed with the service! Thank you for the great service which is very unusual these days. Will definitely call again when needed!
Teresa C.
21:42 22 Aug 22
The technician, Andrew was most courteous and professional in his diagnosis of my geothermal problem today. He was thorough timely and precise. His explanation of the assessment was such that I could easily understand him and feel very comfortable deciding what the next logical step was going to be. I had a totally exceptional experience today in dealing with an issue that is difficult for the average homeowner to understand. He was honest and his candor was genuine and very much appreciated .
Thank you so much Andrew!
Paschal installed our heater and air conditioner within 2 days of our calling. Fast and professional service and the work was done in a day. We were so happy with the job we had them install a tankless water heater. We have been very happy with the products and would strongly recommend the company!
Matthew Evans was on time and very polite and explained everything very well. Very professional. Answered all the questions I had. And got my system cooling again.
Professional and courteous service, the technician explained options and rationales thoroughly.
Extremely professional!!!
JanieMarie N R.
03:45 17 Aug 22
5 star!!!! Great company. Great service. So glad we went with Paschal for our HVAC needs.
Val did an outstanding job! Very professional visit. Excellent communication before, during and after the repairs were completed! We have used this company several times and are very satisfied with the quality of their work.
Ian was outstanding. Very professional. I called in to report how outstanding he was and how much we appreciated his efforts.
We just had Kevin come out and do a maintenance on our HVAC unit. Felt like he was very knowledgeable and very thorough in his findings! Appreciate him taking the time to explain everything in detail to me and answer any questions.
Ashley M.
20:48 15 Aug 22
I absolutely recommen Lyerla 100%. This company put our system in when we built our house, 5yrs ago. They are so professional, in whatever you ask of them! We recently wanted them to come check our a/c because it started kicking on more then normal. Johnathan came out and showed my husband what it was doing, and told him what it was needing. He ordered the part and was back within days. After he got everything set, he had my husband come back under the house and literally SHOWED him how much better it was working, instead of just saying that he was done. My husband was so impressed that he could SEE the difference in how the unit was working! If Lyerla lets you know that Johnathan is headed his way, just sit back and relax, cause he takes care of EVERYTHING!! Such a polite, very professional man!!! Lyerla, truly has a ROCKSTAR with Johnathan.Another thing I truly appreciated was the communication between me and the company! I had sent an email about needed service and they responded to my message so quickly! Not only that, sent an email AND text to remind me the next day of our appointment, and the next morning. Sending me an email and text letting us know that Johnathan was on his way, and sent us a picture of Johnathan! What a great way to let people feel safe about allowing someone in our house!My father in law was so impressed he's gonna call and set up an appointment!!Thank you so very much Lyerla so glad to do business with you!!Sjana Stephens
I had walker out to replace 2 systems. Excellent job. Installers were very good.Finished in less time than i expected. They might be slighty higher priced but worth every penny!
Brad is very professional. He works quickly, communicates extremely well with customers, and does great work. Plus I like the fact that Brad is a Marine veteran. (He saw the Marine Corps sticker on my car and mentioned it.) I like supporting businesses that hire military veterans. Blane also did a great job. Great team, professional service.
I had a complete HVAC system replaced in January, system was spec'd out by Daniel and Trey. We have had nothing but problems since install from not heating, to system configuration issues, and now not cooling. Technicians have been out more than a dozen times, still have a very expensive fan that moves warm air around the house during the summer heat. Not to mention our electric bill going over $400 to keep our house around 80 degrees. I have been battling these problems for 8 months now, and continue to get the run around every time I call, or when a technician comes out to the house.
Now 1 month later, and still no resolution to our problems. I keep being told that this manager or that manager will call me, and the calls never come. This has been a nightmare experience.
My air went out two days ago. Called Walker and they quickly scheduled a visit. Assessed the issue and fixed it. Now I’m back to chilling in this Texas heat
Quinne L.
18:56 11 Aug 22
Kevin Mynatt came to our home and seemed very knowledgeable and on point. He made quick work and We have high hope of the problem being resolved!
Great communication and follow up. I called this morning and was told between 8a and noon. Around 11 the office called me back and said a tech was in the area if I was ready. I confirmed and the technician showed up about 10 minutes later. He asked questions regarding what was happening. He checked the thermostat, HVAC unit upstairs and the outside compressor unit. He found the problem, repaired it and returned to verify the system was working. Very efficient. I will use them again in the future.
Michael K.
17:16 10 Aug 22
For starters thank you Walker air to your service technician. Technician arrived in the time frame agreed upon. Friendly, inviting, informative professional. I would highly recommend there service!
Clifton B.
16:45 10 Aug 22
I went to their office at closing time, and they were gracious enough to look up our old contract with metro air. They set us up for the next morning and had our air running by 9:30. If you are looking for an ac, plumbing, or electrical I would recommend them
The technician, Alfonso, was polite and efficient and seemed competent. He made the necessary repair and cleaned the outside unit in about 30 minutes. Very pleased.
A new thermostat was installed to replace a malfunctioning one. The service technician examined every component and electrical connection in the main heat pump. Initially, he seemed to believe that I didn’t understand how the thermostat functioned, and drew a diagram illustrating the difference between the “desired temperature” and the “actual temperature.” Eventually, he found an error code that identified the problem as the thermostat and installed a new one. This repair could have been done sooner if the technician had listened more carefully to my explanation of how the thermostat was failing to function, and not assumed a certain level of ignorance on my part. The new part was still under warranty and the only charge was for the diagnostic call.
The technician diagnosed the problem with my AC and recommended that the 25 year unit be replace. They were able to install a complete new system in one day. The technicians were very friendly and answered all my questions. Brent, Chris, & Joey were the crew that did an excellent job!!
The service men were very respectful and arrived on time. Double checked with me to make sure that I didn’t have any questions and gave me the information I needed for future maintenance.
Judy A. M.
18:02 06 Aug 22
They made sure I understand what was going on and how to be fixed. Thank you
Iovansca C.
14:55 06 Aug 22
My tech was very friendly and businesslike. I so appreciate all of you giving me a higher priority because of my health issues and no air. I will continue to use you all for my needs. My tech told me when he left that it was an honor to meet and know me. I was very humbled.
Eugene P.
03:08 06 Aug 22
Greats service, amazing knowledge gave me the honest truth on what I’m looking at and buying in to the 2 year Gold Star Maintenance Plan.. for my home! Definitely a must have business contact!
Jerome D.
23:54 04 Aug 22
Awesome service.. HERBERT is my favorite technician. Thanks Boss Man!!!
Jerome D.
23:03 04 Aug 22
I have used them several times but I have always been pleased. A different technician, Ian, went above and beyond what I expected. Very knowledgeable and straightforward about the work required and the price.
Jim Megawatt I.
20:41 04 Aug 22
We had a water leak and they were able to come out that day and diagnose the specific problem and help us get it fixed the next day! He explained things in terms I could understand and was so polite and professional. Thank you guys! We are greatly appreciative of your education and experience!!
Mrs. Tiffany V.
01:58 04 Aug 22
Ian came out and quoted me for a full system replacement after being without AC for 3.5 days. He was thorough & fair. I didn't feel like it was just a sales pitch like I did with the other companies that had come out. He had me on the schedule the very next day. The crew was out early & spent all day getting my new system installed. They worked hard in a very hot house & attic that is upstairs! They got me up & running & I am now in a comfortable, cooled home! I am very pleased from start to finish. I will use Walker Air-Plumbing-Electric for all my needs!
Upatairs AC not cooling. Overcharged with freon and subsequently metering device failed. Also later found issue with contact relay and thermostat wiring failing. Eric, Henry and crew were courteous and professional and kept me advise of progress. Will continue to use Walker.
Just had Chris and helper nick upgrading some plumbing. Chris was very knowledgeable and got my house upgraded in an hour and a half. I now have new outside faucets and he tied into existing copper lines professionally. Great service and a fair price. 5 stars
Joseph D.
23:11 02 Aug 22
Michael and his co-worker were amazing. Legit 6 out of 5 stars. The drain works great and is fixed. I was in a work meeting and they were respectful with noise levels. AND they cleaned the sink afterwards. I couldn't recommend them enough
I have used this company twice now in just 3 months time. They installed a complete new HVAC System the first time and recently replaced my water heater. I couldn't be happier with both of these installations! Very professional, vigilant, and zeroed in on both projects. Communication was excellent from time scheduled to completion. I highly recommend Paschal! Thank You for your hard and efficient work.
Dwayne D.
19:27 02 Aug 22
100 year old moms a/c quit over weekend. Got to her place as quickly as they good given their backlog. Fixed problem quickly at reasonable cost.
Juan was great and I appreciate you getting to me so quickly!
Mr. Fernandez was very professional. He answered my questions.
Elizabeth W.
23:40 31 Jul 22
Brad Gwinn is the Master Plumber Paschal sent out to fix an issue I’ve had in the house for awhile.
I thought I could do it myself but I was kidding myself. I needed a professional like Brad to accurately diagnose the problem & permanently fix it for me.
Brad & his assistant were very professional & thorough. I’d use them again for any plumbing problem in the future without hesitation.
Thank you,
Craig Cannon
Great company. They are very professional and courteous. Gave us a good quote.
SANA AHMAD R.
23:48 29 Jul 22
Corey and ALL at Paschal/GTS have gone above and beyond to expertly guide and support me through a complicated process of repair to our home. Their care and concern was exceptional and I cannot recommend them highly enough.
Great service all around.
Billy was very knowledgeable and thorough. I appreciate that he was able explain things to me in terms that I could understand.
Henry and Eric were able to trouble shoot an issue the same day when the others couldn’t. They explained in detail what they were doing. They were very professional and most importantly my ac condenser works again. Thank you!
Technician was friendly and knowledgeable. Worked hard to fix our issue and even though more work is needed all communication has been honest and timely. Looking forward to having our AC in good working order soon and couldn't be happier with the service thus far. I will update my review upon completion of the project.
The service technician was prompt, knowledgeable, courteous, and completed the repairs quickly.
Louise E.
20:32 27 Jul 22
On time. Right to the job. Well done!
Warren C.
16:19 26 Jul 22
Inspected our unit and gave us tips for keeping it working optimally. Arrived at the appointed time. Very knowledgeable and very helpful! We will definitely be putting this business in our contacts for any future needs.
Austin was very polite and professional when he replaced a water pressure valve. He explained what he was doing so I could understand.
Thank you!
Carolyn Russell L.
18:31 23 Jul 22
Martin C.
22:51 22 Jul 22
We used this company after our prior company was booked due to recent heat waves. I couldn't have been happier.Great service by Dominic and Eric. They were quick, and explained not only the issue, but maintenance tips. Highly recommend.
Randy was prompt and right to business, very courteous and diagnosed the problem quickly, was very helpful and got me set up for repairs the next day!!
tanner P.
00:31 22 Jul 22
We’ve had maintenance, repair and have had quotes for upgrades. Kevin, Bobby and Daryl have all been so professional, competent and very friendly. We whole heartedly recommend Paschal Air Plumbing and Electric!
Gregory L.
00:26 22 Jul 22
Billy from Walker was very professional and knowledgeable. At the same time, he communicated well on his diagnosis and explained it in a very simple way which enabled me to make a quick decision on the repair job. The problem got fixed in the first go with Walker when another AC repair company I was using earlier had been struggling with the issue for over a year. Thanks Billy / Walker. Highly recommend for HVAC work.
Manish R.
23:34 21 Jul 22
Excellent service today at my rental. Came on schedule and took care of my unit.
My service technician Herbert is truly an asset to his company. He was totally professional, he explained what he was doing and treated me with the ultimate respect.
Aislin R.
19:29 21 Jul 22
Our technician, Zachary, was knowledgeable, quick and thorough. He made practical suggestions for maintaining our AC system. Would use this business again.
Envyana P.
19:27 20 Jul 22
Walker air conditioning is A 5 star company. I received some of the best customer service I have had in along time. Skylar sent me email that Dominick was on the way. He arrived went straight to work to my air back on. I really appreciate your service and will let everyone I know about your great service and work.
Patricia C.
15:43 20 Jul 22
Very professional Luis an Eli did excellent job! Everything was installed in a timely manner, made corrections to things just because it wasnt right the first time! Cleaned up, leveled AC unit!! Great work. Highly recommend
Michael R.
21:53 18 Jul 22
The technician showed up on time and performed the necessary services very quickly. He was professional and informative and I would definitely recommend them.
Dakotah Q.
20:17 18 Jul 22
Mr. Mota was prompt, courteous, highly competent, and exceptionally communicative.
Martin B.
16:08 18 Jul 22
Our A/C was out and they were prompt and had it fixed in no time.
Sammie was very helpful from the minute he arrived. He explained what he was doing each step of the way. We thought our unit had gone out but he solved the issue in less than an hour. He was very friendly and personable.
Coleen S.
15:31 16 Jul 22
Hollie B.
01:46 15 Jul 22
Zach was very nice young man, very professional and well spoken. He took his time inspecting my HVAC and did not rush through. Zach also took time to explain and walk me through the process of checking the unit and the reasons why.
Plumbing . Helpful in explaining the best thing that we will need to do to prevent anymore water leaks.
Charlotte F.
19:06 14 Jul 22
I tried for three months to get a local plumber and a well known plumbing company to fix my problem. All I got were appointments not kept. I called Paschal and they set a time they would come. The plumber saw what the problem was ordered the part and in less than two weeks it was fixed.
Corey was very helpful and the company is great to use!
Miranda P.
21:00 13 Jul 22
Thank you!!!!!! I appreciate it so much.
melissa D.
21:43 12 Jul 22
Matt came to our home within 24 hours of our SOS that ac wasn’t working. Sadly he couldn’t fix the problem but he was professional and trade-knowledgeable. Offered us options. Walker and MES companies merged last year to make an impressive duo. We’ve used MES for years and have always been pleased.
My A/C went out late at night. Walker Air came through. Allen Tuell was very helpful! He was quickly able to restore my air conditioning the next morning while giving me options for repair and replacement. I highly recommend this business, for emergency repairs especially!
Two guys spent a whole day in 100 degree heat installing our new HVAC dual fuel system! Tireless and steady , all cleaned up and running quieter and much more energy efficient ! Thank You!
While observing Dominick Starnes’ skill set during a sweltering hot late afternoon service call on Sunday, I am confident Walker Air customers are in the best of hands for many years. KUDOS as well to Skylar for updates on the status of my work order request. No doubt, Walker Air has raised the bar to platinum standards - your combined efforts to provide needed services 24/7 are very much appreciated. This first time experience for me couldn’t have been better and surely won’t be the last! Sending best wishes for continued success ~ Darlene Myatt
Darlene M.
22:23 11 Jul 22
Today Mr. Jerry arrived to fix my system. Since Tuesday, my HAVAC has been down. Despite the fact that my thermostat indicated 111 degrees, he took his time and destroyed a few hornet nests.Needed a brand new motor. Good news he had one. I'm thankful
Evangelist Lisa W.
22:55 08 Jul 22
Corey was the technician that was very professional and quickly diagnosed the problem. Very happy with their service and highly recommend.
Very professional. Very affordable.
I was amazed today when the technician arrived within a couple hours of my call to fix my unit! I understood it might be “a minute” maybe even the next day before they could get to me as my unit was working but just not cooling to my setting. I assumed AND appreciated that they had to prioritize customers without ANY cool air in this 105 degree heat wave!! Not only did they overdeliver on responsiveness but the technician, Anthony was clearly experienced and diagnosed my problem immediately putting my immediate fears at ease!! I discovered that he even teaches HVAC at the local college which made me feel even more secure in his diagnosis. Thanks to Anthony and the rest of the office team for helping us stay cool today!!!
michelle T.
23:29 07 Jul 22
The professionalism of Nathan is so awesome! He also explains things where we can understand easily! Promptness and just overall amazing!!
My A/C unit went out last night. Matthew came this afternoon to troubleshoot my system. Since my unit is 22 years old, the “bandaid” fix was not a good idea and probably would not have worked. Matthew gave me an estimate of work necessary to replace my old unit, both inside and out, with a 10-year warranty. He set me up with financing and an installation date of this Monday. He also offered window units that we could borrow. I’m very pleased with Matthew as well as his company, Walker A/C & Plumbing.
Thanks Corey for getting us back up and running!!
Amanda M.
16:20 07 Jul 22
PreciseAt the pointNo wasting timeVery good
Cory was here and saved the day. Awesome Quick service!
Julian M.
16:25 06 Jul 22
Zach was friendly and professional.He tried to help but had to refer me to a different division in the company.
Eric was very personable and very professional! He deserves a raise!😊
Louise D.
14:28 06 Jul 22
Billy was very professional. He explained everything in detail to me. I would definitely hire them again.
Melissa D.
23:52 05 Jul 22
Corey fixed our AC unit and did a great job! He was prompt and professional. I would definitely recommend and use him again.
Kathryn H.
19:09 05 Jul 22
Jose was absolutely THE BEST!! Very knowledgeable, kind, and courteous. I would like to request him each time!
Brad was very nice and knew what he was doing. He gave great information and finished the job in a very timely manner.
Sandra H.
15:25 05 Jul 22
I highly recommend them! 💯 percent!! I have a 38 year old log cabin that my parents built when I was 5. Never has had central heat and air. I called these guys , they came out gave me a estimate, I said get it done. And I am here to tell ya they are absolutely perfect in everything!! I have never seen somebody that is so clean and neat as these guys! Absolutely professional all the way around! No mess, no hassle, very, very clean!! And done everything the way I asked. And my house is very custom, not your run of the mill house. We are very pleased! I highly recommend them to everyone!!
They just finished with a custom install on mine and my husband’s log home. I couldn’t be more pleased with the professionalism and care they showed us! We are beyond satisfied. We would highly recommend them!!
Tiffany S.
22:44 29 Jun 22
As always, Paschal takes good care of us. Robert was friendly, speedy, & informative!
Luis came and worked on my air conditioner system and thermostat. He did an outstanding job. He listened to my questions and worked very hard to check my air conditioner. All Paschal employees I dealt with were extremely courteous and friendly. I bought the extended air conditioner warranty and plumbing warranty because of the excellent service. I highly recommend Paschal Air, Plumbing and Electric.
Had an emergency plumbing issue and Matt Jolly saved the day! He arrived quickly and had everything under control in no time. Rates were reasonable and folks on the phone couldn't have been nicer! Walker is now in my contacts as the preferred plumber.
Samier, was great. Very professional, respectful and diagnosed the issue immediately. You can make him our permanent technician for future AC issues or check-ups. Ken Kelly Fort Worth, Texas
Billy was absolutely AMAZING!!! He didn't try to oversell me on anything. I got a te t 30 min prior to let me know he was on the way so I wasn't waiting around for hours. He was open and honest about what the problem was and what my options were. Will definitely use them in the future when needed!!! I promise you won't regret using them ither!
Amanda T.
02:27 27 Jun 22
The service was quick and professional as well as friendly
Carmen Baine A.
17:54 25 Jun 22
Benjamin did an excellent job during our maintenance check on the AC. He worked quickly and quietly to service both the outside unit and the one in the attic. He also took time to answer questions that came we had regarding our heating system from last winter. There were a couple of issues that came up about the maintenance plan we had already paid for, and he contacted the main office to resolve them before he left. We will definitely ask for Benjamin for any future services.
Gentlemen was polite, friendly, professional and very knowledgeable.
Cory was great and explained everything well. I highly recommend this company!
Wonderful and very polite and professional
Jamarcus was my Tech. He was professional, friendly, and knowledgeable. Thank you Jamarcus..
I will update at a later time if I decide to go with him for service but they were very professional they came out and diagnosed by air condition problem. What I liked about them so far is they told me the price it would be for a diagnostic where other companies have tripled the price for a diagnostic fee which is not right!
2022: Billy V. was very helpful and knowledgeable. My parts were covered under warranty and he explained the cost difference if I wanted it fixed the same day with parts he had or the cost if I waited. He said it would take a few days for the part to arrive. I chose to wait, and to my surprise, they had the part and he arrived the next day to fix it. He was fast and very professional.2021: Buddy was very professional and fixed the problem that needed fixing. He fixed it correctly instead of trying to take the easy way out and glue it.
Rachel C.
17:30 20 Jun 22
Corey Montgomery was the technician that came out today on a Saturday and was very efficient in determining our issue with the AC unit.
Dorothy H.
22:49 18 Jun 22
They handle all my needs small and large
Todd Lejune S.
17:46 18 Jun 22
Brad was great ! Very knowledgeable and didn’t overcharge me! I would call them again and recommend them to friends!!!
Phyllis Tull C.
21:11 17 Jun 22
Diagnostics on a/c unit. So professional and courteous. Very knowledgeable, answered all questions. Extremely satisfied.
The tech was great! Very professional and helped out a lot. I’d give five stars but they said early morning and no one showed up until around 1230. I got a text when the worker was on the way. Again, great experience with the tech. Just wish I hadn’t have wasted my morning waiting.
The technician Jose took his time to explain what was wrong, options for repair, and his recommendations. I never felt rushed into purchasing parts. And our A/C is back to working!
Anthony H.
03:30 17 Jun 22
Alex Elder J.
18:20 16 Jun 22
Found and taken care of the problem. Simeon Miller the tech was great on finding and fixing the problem.
Called and they said it was going to be tomorrow. Got off the phone and twenty minutes later they called and got my address and was on their way. Super nice people and knew what they were doing. Thanks guys
They were on time got the job done and great customer service all around thank you Walker!
The guys were very friendly and knew what they were doing. Will use your service again
Always very nice and professional!!!
I can't say enough great things about this company! We've used them twice because our new A/C system, unfortunately, has needed a few repairs. We've loved the customer service, they're so quick to send a technician out. We've dealt with 3 separate techs and they were ALL really great, quick, knew what they were doing - and one was even very mindful of my sleeping baby.
Heather C.
01:25 14 Jun 22
Yubenal was was great. He came over made sure my newly installed a/c was running the way it should. Thank you guys
Did troubleshooting on a problem I was having. And when everything checked Jorge helped me save money on my AC.
Jamarcus was professional and patient. He was able to find a solution fairly quickly and was willing to work with us to make sure we found a solution we were happy with.
Billy Diaz was very professional and informative, helping me learn how my system worked, as well as what the issues were and different ways to address. This led me to be able to make an informed decision about how to address the issue and Billy performed the repair with exemplary results. Will use again when needed.
Cory was my service guy and he did great!
Simeon is the most professional and kindest person I've met in a long time. My situation was a complicated one, but he made sure our AC was fixed and we had cool air running thru the house once again before the heat really cranks up! I will definitely be recommending this company to family and friends. Thanks again, Simeon!
Caroline K.
00:55 10 Jun 22
Matthew Gibson made this process so easy. I’m so thankful they took care of us so quickly and treated us as family. 10/10 would recommend!
Kamryn B.
04:16 08 Jun 22
Very efficient, informed and professional.
Simone A.
23:14 03 Jun 22
Oscar was extremely helpful and hard working. Thank you for staying until it was fixed. Looking forward to the new upstairs system.
Michael H.
14:21 03 Jun 22
This company is the best. From the person who answers the phone to the technicians who service the unit they are responsive and caring. So glad they had my back this week. Thank you.
Kevin was very professional and friendly. Great job explaining things. Definitely recommend Kevin and Paschal Air.
Cheryl E.
19:45 31 May 22
Dom was one of the most professional and courteous young men we have ever had come to our home. He took the time to explain everything in detail, what he was doing and why and made us feel very comfortable with him and what he was doing. Kudos to Walker Air and Plumbing for hiring such a fine young man.
Technician was very professional, thorough and explained in detail what was needed. Very pleased!
RonandPatricia E.
17:05 26 May 22
Trouble shot the problem and showed me what the problem was, which gave me a better understanding overall.
He did a great job of checking the system out.
Skylar did my annual spring checkup today. He was very good and did an excellent job. He explained everything he did. I would rate Paschal with 5 Stars.
Thank you.
Cathy Gail S.
15:26 19 May 22
Great service on a new ac install and great customer service by Brian and Nathan today!! It was hot and hard work but they handled it all professionally..thx Brian and Nathan!!Special kudos to Ben for coming out after hours to address a few extra items and he did it perfectly and with great customer service and courtesy!!! Thx, Ben!!And thx to the office team for always handling calls so fast and courteous and thx to Kim for scheduling so quickly! Thank you, Walker for resolving my ac difficulties.. use these people!!
Very nice young man and very professional! Will definitely keep using your services!
Excellent service. Brian was knowledgeable about how to repair leak and did a great repair job. Highly recommend
Lisa Murphy M.
22:55 17 May 22
Call paschal out Brian spotted the problem right away they were nice and most of all honest I would recommend them to anyone that needs a plumber.
Carolyn B.
13:30 17 May 22
Daniel was very knowledgeable and helpful when he came for my system tune-up. He was honest and didn't just try to propose a bunch of expensive services that don't necessarily need to be done. I'll absolutely be using Walker Air for my future HVAC needs.
Quick response time on a Sunday. Matt was very knowledgeable and did a great job. Would definitely use again.
I was initially sceptical when the technician recommended a complete AC system replacement. However, we had so many issues with our current system cooling during the summer months that we decided to give it a shot. Our previous system was a hodge podge of various replacement parts and fixes done over the last 12 years. Our new system is an American Standard (Trane brand) and it works great so far! If we set it on a certain temperature, it will actually get to that temperature within a matter of minutes rather than hours like our old system. We'll see how this upcoming brutal Dallas summer plays out, but so far so good.
Great company and people!
We had a Saturday water heater issue that could have been a long, bad ordeal. Paschal was here in about an hour and new water heater installed within a couple hours of us finding the issue.
You couldn’t ask for better customer service!!
Thanks!!
very nice guy and very patient and polite
Martha M.
23:33 13 May 22
Shannon sent someone right away. Corey was very professional, explained and fixed the problem right away
Margaret M.
15:45 13 May 22
Daniel was very detailed in his maintenance check. He answered all my questions. Very professional.
Barbara S.
20:35 11 May 22
I got a plumber and ac guy out on the same day! Guys were friendly and explained everything going on. 10 stars!
Robert and Nick were very knowledgeable and got the job done!
We needed someone in a hurry and Paschal was able to come right out and help with our plumbing needs. Definitely recommend them!!!
Our AC unit stopped running on Sunday night and it was a very hot and humid evening leading up until Monday. We called Paschal Monday morning and they were able to get someone out that day! Other places had said it would be Wednesday and that would not have been feasible with a 2 month old in the house. Our technician Andrew came and saved the day! He was friendly and thorough in his inspection. We had a local HVAC come out twice last year and never actually fixed the problem. Andrew took his time to look over the unit and have air back in our house in less than 2 hours. We are very thankful for your service and will be utilizing your services for maintenance going forward! Thank you Andrew out of the Springdale/NWA area!
Courtney M.
23:16 10 May 22
Very prompt, professional & knowledgeable
High quality work, conscientious, and thorough. Dominick explained everything in detail. Good job!!
Michael F.
23:04 09 May 22
Brian and brad were wonderful they went above and beyond I would use them again
Michelle V.
20:50 09 May 22
The tech worked in bad weather conditions and completed the service call. His name is Kevin Mynatt. He was efficient, knowledgeable and polite. Jerry Garrett
We have had a very positive experience with this company from the beginning of their entry into Searcy. Their techs are very knowledgeable and professional. We appreciate how they have handled our account.
Rose Mary J.
00:41 03 May 22
Excellent service. Our technician, S. Martinez, was fantastic. Will continue using Walker Air to service our home system.
Martha L.
16:18 28 Apr 22
All the people with Walker Air and Plumbing are very friendly, knowledgeable and honest. These are qualities and values that are being lost in today's world. Very pleased and recommend them to family and friends.
Robert S.
15:43 26 Apr 22
They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Joseph K.
20:37 25 Apr 22
Reliable reasonable and professional.
What more could you ask for
Paschal is a top notch HVAC company. The employees are polite, conscientious and hard working. I would recommend to anyone in need of HVAC/AC services. Thank you!
Jonathan G.
22:57 21 Apr 22
Great experience with Walker Heating & Air. Yubenal looked at the connections on the AC unit and determined it wasn’t getting power & figured out the root cause ( faulty breaker) in a short time, which is commendable. We had a poor experience with another service provider who incorrectly diagnosed it to be a thermostat issue. Walker was very professional in communications, quick assignment and follow ups. Their fee was higher than we anticipated. Glad to have our AC back on!
Good service! Always available
Great company & professional technicians.
Professional and explained everything they were doing. Prompt service. Brad looked at my garbage disposal and new immediately why it was leaking. Fixed the problem promptly. If I have another problem, I will ask for Brad to do the service.
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Anesipho S.
21:09 12 Apr 22
Paschal Air is my go to contractor for all heating and air problems. They are a courteous and efficient team. Special thanks to Kevin today.
Elizabeth M.
14:22 12 Apr 22
Always professional technicians.
Phillip M.
04:40 12 Apr 22
This was the most thorough service call by any company I’ve ever had. Excellent service and the tech was outstanding. Dominick S was very professional and and excellent communicator. His work was outstanding
Their knowledge and experience.
Paul Amos F.
20:24 06 Apr 22
Benjamin was such a nice young man and very knowledgeable too. I highly recommend this company and this technician! We will definitely be using them again in the future for all of our HVAC needs.
Great experience. I would strongly recommend using Big Bear.
Corey was very professional and informative. Will definitely be using GTS service in the future.
My new generator was delivered today. The crew was professional and polite. They were careful down to the smallest details. They were so diligent with their work, they did not even break for lunch! I am very happy to give Paschal Air, Plumbing & Electric my recommendation!
Bonnie Pye I.
00:21 31 Mar 22
Friendly and Quick. Arrived on time
Excellent service and friendly.
Melanie P.
21:29 29 Mar 22
Our tech Craig is great. He has been our service tech for many years.
Debbie C.
21:10 26 Mar 22
Great people great service on time and affordable prices
Romualdo Z.
22:10 17 Mar 22
Always reliable and their technicians are very professional. They show you pictures of the problem(s) so that you can see the necessity of their work.
Ritchi R.
19:20 15 Mar 22
I give them a 5. Joseph was the service tech that came . Very knowledgeable, explained everything. Got me all set up. I even bought the 1 year maintenance plan at my request.
Highly recommended
Doris Seawell V.
16:45 14 Mar 22
Tech was very thorough and he gave the job all of the time to do a very good job.
Christina F.
21:45 10 Mar 22
Kevin and Austen came to my home to check out my water heaters and gas exhaust. They replaced the exhaust piping in the attic and basement.
They were both wonderful. I would definitely give them a “Gold Star”
They were punctual, extraordinarily knowledgeable, and courteous.
I would highly recommend Paschal and the technicians you sent to my home.
I will use Paschal again, and I will request that Kevin and Austen are the repairmen you send.
Thank you for having such great employees!!
Fondly, Nina Brueckner
Nina Matthews B.
23:42 07 Mar 22
Walker AC did a fabulous job installing a downflow furnace at my house. The technician that came out to diagnose the system was highly professional and the installers worked very hard to provide me with a premium HVAC system. I recommend them to anyone I can!
Nathan R.
21:04 28 Feb 22
Walker Air Plumbing and Electric does our yearly maintenance for our heating and cooling. They are always on time and super professional as well as detail oriented. They send a full report of everything that was checked during each visit as well as change out the filter for us. Highly recommend this company. Nathan and all the other guys we have had in our home are absolutely amazing.
ashley F.
21:03 28 Feb 22
Very professional and prompt. Also very friendly techs.
Shauna Hood P.
17:25 25 Feb 22
Andrew was very knowledgeable and polite. Will ask for him in the future.
Denise S.
16:10 24 Feb 22
Consultant Matthew Gibson came to our house about one month ago to bid a new heat pump system. My wife and I thought he was very competent in his assessment of the problem we were having. We found his bid to be toward the middle of other bids that we received. We elected to go with an American Standard heat pump based on Matt's recommendation. It took about a week to get the product ordered and then installed. Brian and Garry from GTS did the install in one day. They were very careful about damage and cleanup. They explained the new thermostat adequately as well as the unit operation in general. It's only one month old but so far these guys have done a good job for us. The heat pump, a 2 speed, is functioning well with no problems. We believe we got good advice from Matt Gibson and he did follow up during and after the install to make sure everything was going well. Thanks for everything.
Excellent service! I was able to connect with someone immediately and the tech who came to my house was very professional and efficient. Will use them again in the future.
Anastasia B.
03:32 22 Feb 22
Called at noon and they were out by 4 to fix unit. Thanks
Dorothy A.
23:14 15 Feb 22
Michael was great. Came in and took care of business in the most professional way possible. Great job as always to the team at Paschal.
They’re awesome and very professional
Richard N Guadalupe R.
15:31 14 Feb 22
Great company. Techs know what they are doing.
Bradley H.
02:29 12 Feb 22
On time and was very knowledgeable of what he was doing!
Gave complete evaluation of everything that was done and everything that needed to be replaced.
Very timely, nice and professional
Heat stopped working around 2:00am last night.I called The office a little before 8:00 this morning and left a voice message.They called me back just a few minutes later and had a technician here in about an hour!The roads are very Icy today and it was around 25 degrees outside!!Had me up and running within an hour or so!!Super great experience all the way around!!We have used Mize in the past and will use them again when needed!!Awesome family serving our community!I highly recommend them for all you heating and cooling needs!!
Very kind and informative.
Autumn R.
23:04 27 Jan 22
We have used Paschal several times in the last two years and will always recommend them - they are professional, knowledgeable, helpful, and polite. Thanks to everyone who has helped us!
Karen Kile G.
17:56 26 Jan 22
Very pleased with the technician and the work done. Price for services done we’re very reasonable.
Debra French S.
21:12 25 Jan 22
I will never use another plumber again, Pascal is the company to call. Michael came out and cleaned a clogged line that tends to stop up every couple of years. He also gave me estimates for a few other issues including a drain clean out for the clogged line so it would be easier to access. He was very professional and knowledgeable.I wish I had called them the first time the line clogged, I would have saved a lot of money and had far better customer service.
Christon M.
19:47 25 Jan 22
Had a new HVAC system installed by GTS. Can’t say enough about the professionalism from start to finish. Obviously very well trained installation crew. Representative Matthew, who came to my home and completely explained the entire process from start to finish also answered my questions in detail. Their customer service clearly stands out and I HIGHLY recommend GTS! THANK YOU GTS!
They do a terrific job.
Shannon was here today and he answered every question we had.
The work he did was fast and complete.
Awesome 👏 job. 😊 The gentleman that came today was detailed and professional and kind. Explained what he would be doing and any findings. I am very very happy with the service. Thank you so much Michael Healey. 😊
Jessica B.
18:22 19 Jan 22
Excellent and friendly service
Carolyn R.
17:19 17 Jan 22
Good value and professional.
Today was the commission / inspection of our new unit. The two gentlemen that came today were detailed and professional and kind.
Debbie Stringfellow M.
15:46 13 Jan 22
Technician on was very polite and respectful. Explained what he would be doing and any findings, then provided recommendations.
Crystal Tackett S.
21:41 11 Jan 22
Expect service, timely, courteous.
The service men are always so nice and professional. They explain what they do and why it was necessary. And they notify me when they are on their way.
Melinda H.
20:31 07 Jan 22