
Paschal Air, Plumbing & Electric is proud to bring the Dallas metro our professional services known well in Arkansas & Missouri. Walker is joining another well-established home service company with the same family- and customer-first culture values. This means you will get faster response rates, better communication and an overall world-class customer experience.
Call Us Today to Schedule Service at (214) 765-4817

As a family-first business serving the DFW Metroplex since 1963, we are excited to team up with another company that shares a similar legacy. This growing company has been serving states around Texas for more than 50 years.
Paschal Air, Plumbing & Electric, formerly Walker Air • Plumbing • Electric has served the Dallas/Fort Worth metroplex since 1963, offering high-quality solutions to all of your heating, air conditioning, and indoor air quality problems. Based in Arlington, TX and proudly serving all surrounding areas of the city of Dallas, we are ready to help you when you need us, wherever you might be around the metroplex. We are fast, reliable, detail-oriented, and solution-motivated, meaning we offer you outstanding care, brilliant craftsmanship, and unmatched reliability whether you need a simple repair or major overhaul. All of our technicians have undergone rigorous and continual training, plus each has received licensing and certification from both the Environmental Protection Agency and the Texas Department of Licensing and Regulation.

“Our Reputation is Earned Every Single Day”
Don’t Just Take Our Word For It – Hear What Our Customers Have to Say
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We're rated 4.7 based on 9613 reviews from happy customers.

TonyMary M. ★★★★★ John HAMBLETON is an excellent HVAC service technician. He was friendly and thorough and educated us how we could get a little more life out of our 12 year old HVAC unit . And that was appreciative, not to have to pay for a new unit.Thanks John!Sincerely,Tony & Mary
Melissa B. ★★★★★ Travis was very professional and helpful with our air unit! We were very pleased with the amazing service from this company! We are so appreciative of his guidance and great skills! We highly recommend this company!!
Sonny M. ★★★★★ Trevor was very thorough and knowledgeable…trust him to take care of our needs.
Roxane V. ★★★★★ Dan ,Came in to our home and serviced the air that we bought from Pascal.Was very nice gentlemen and told my husband and I about the filter doesn't have to be changed till fall. Once a year. Very honest person.Thanks 😊 Roxane
Sonny T. ★★★★★ Great response and knowledge of solutions to the problems.
Alan C. ★★★★★ Anderson was a rock star, very professional and knowledgeable. Immediately diagnosed the issue and repaired it.
Jade S. ★★★★★ They were very responsive and easy to schedule a consultation quickly. They did not try to upsell a system we did not need. I feel that the price was very reasonable. They were also very quick to schedule the appointment for installation. They sent a large work crew and got everything done in one day. Nice workers and knowledgeable. They explained things well in a way we could understand. Very prompt
B R ★★★★★ Tech was professional, courteous, thorough, and competent.
Robin B. ★★★★★ This company is great to work with. All employees are professional and very pleasant to speak with! Josh was punctual and got everything checked for our seasonal service and was perfect!
james G. ★★★★★ Very polite and efficient
Timi C. ★★★★★ Nic was great! Very professional. Got everything done so my air unit is ready for the summer heat.
Kathy P. ★★★★★ HVAC repair and routine maintenance today. Excellent experience. I’ve done business with Pascal for 8 years. Always very courteous, pleasant, professional, reliable. I would not call anyone else.
Lance W. ★★★★★ Caleb did a great job unclogging the drain. The kitchen sink hasn’t drained this fast in years. He was very professional and knew exactly what he was doing. I will request him in the future.
larry M. ★★★★★ Best service ever!!! Trevor / Don / Joni was on top of our problem from the beginning - Trevor had done a repair a month ago - A/C works better than new. Can't complement the Larson team enough!! Great Job!!
Sharon M. ★★★★★ The technician was very professional found a couple of things wrong that he fixed and gave me advice and suggestions that were helpful.
ellen L. ★★★★★ Awesome plumber! Prompt service! Kept me informed. Reasonable
Lynne B. ★★★★★ So far so good.Caleb was great. He explained everything clearly so that I understood what he was doing to get my plumbing up and running again. He had suggestions for future maintenance as well.
Bethany H. ★★★★★ I called late on a Thursday afternoon and had a new AC unit by the following Wednesday. I had been told 10 years previous this day would come so I was not surprised my near 20 year old unit had to go when they told me. From start to installation everybody was prompt and professional, with their services, we are happily back to a comfortable setting again.
theresa P. ★★★★★ Prompt, polite, professional
FrankandAlene C. ★★★★★ Caleb did a very good job. Got our new system up and running with no problems. Very pleased
Larry B. ★★★★★ Yearly service of heat pump , repairman was very knowledgeable and very professional and got us taken care of very quickly.
See U. ★★★★★ Timely, efficient, and on detail.Very satisfied.
sheila B. ★★★★★ Knowledgeable employees and great service is what gives a business a high rating! Larsons has never failed to take care of us!
Christine L. ★★★★★ Air duct cleaning. Very good, professional and personable. Would have Quinton do it again.
Dorenda P. ★★★★★ Very professional and friendly. As always!
Shannon B. ★★★★★ The 2 tech’s were hard workers and just all around great professionals well mannered men! Would give them 10 stars if I could!
Angie B. ★★★★★ First class from salesman to installation
Sibi S. ★★★★★ I recently hired Paschal Plumbing and Electric to replace 2 Water Heaters and replace a 20-year-old Airconditioner and Furnace. James the plumber as well as Carlos the HVAC Technician did a very professional job. They did not create a mess and cleaned up thoroughly. The 2 installations passed County Inspection with no issues. We were thoroughly pleased with the work they did and will use Paschal for all our future Plumbing and HVAC needs.
Janice U. ★★★★★ Mr. Ulises Mendez did a excellent job on doing maintenance of my AC unit. He was polite, courteous and very informative of the work he was doing. Highly recommend. Thank you.
John H. ★★★★★ 5/16/23: Home units well maintained by Pashal technicians. Administrative tasks (appointments, billing) & follow-up, inter-staff communication, poor.
Valerie M. ★★★★★ We had them check on a couple issues brought up by a home inspector. The issues were resolved very quickly and satisfactory.
Natalie S. ★★★★★ Excellent customer service! Andrew was awesome!
Thomas G. ★★★★★ Service is excellent
Tracy E. ★★★★★ Very professional and helpful.
Teri W. ★★★★★ I appreciate their professionalism, honesty, and great advice!
Sonny T. ★★★★★ Very informative and clear in the explanation of the problem and solutions needed for repair if the system
rj 8. ★★★★★ I would to update my review it was a lil ruff at first but these ppl rush back to recheck my system when they did service
Julie C. ★★★★★ Andrew was very polite and professional. He explained everything that needed to be done. We had a unique situation, and he was able to diagnose the problem.
Bryan N. ★★★★★ Install new AC unit for house
Gary A. ★★★★★ Christopher had my problem fixed in no time. He new exactly what was wrong with my unit and had my unit working in less than or about 1/2 hour. Thanks Paschal Air.Gary Alton.
maria G. ★★★★★ Prompt service. Donna, the manager, was excellent! We have used this company for years and never disappointed.
steve B. ★★★★★ Trevor did a check on the work he had preformed earlier to variety that everything was running correctly. It was a follow up to make sure. I was impressed with the follow up
Nathaniel N. ★★★★★ Responded in a very timely manner. Answered all of my questions and gave good advice and information. Very helpful and professional.
Saivion T. ★★★★★ Marvin was very helpful he not only fixed what he could, He reached out and told me what I could do to fix the other problem with our plumbing.
Debbie D. ★★★★★ Travis Smith did an excellent job. Very professional and friendly. Explained all services we received.
Eug J. ★★★★★ They out of all i called are the only ones who could come out in less than 4 days everyone else 10 to 14 day wait.
N J B. ★★★★★ Very pleased with the service
Paul M. ★★★★★ Needed outside bib repair along with water softener install and water pump swap out. Was able to get all work done in one afternoon. Very professional workers and understood what I wanted to have done. Robert and Michael were great!
Anja M. ★★★★★ The technicians were very knowledgeable and fixed my issue. Every time I had a question they were very great at explaining and had so much patience. Got the job done and I couldn’t be happier!
Sharon F. ★★★★★ They removed my old toilets, bought new, and everything was done in a couple of hours. Made the stress go away. Very pleased, thank you
Melody D. ★★★★★ The technician, Jared, was very conscientious and I felt comfortable with him in my home.
Kim L. ★★★★★ Herbert did a very good job, he deserves a five star rating!
Billie Jo O. ★★★★★ Very professional and thorough
Helen C. ★★★★★ Good quality and very reliable! Very profesional and trustworthy.
Susan B. ★★★★★ Very polite andprofessional, explained everything. Very happy with the work that was done and will use them again if I need HVAC work done.
CINDY G. ★★★★★ Jonathan, is very knowledgeable, punctual and equipped mentally to get the job done. We will be using Pascal for our plumbing needs from now on. Thank you for ajob well done.
Rosario Joseph “Paparose” Dispensa I. ★★★★★ Mark and Cody were really good at what they do. They were very informative about our options and their ability to explain everything was great. The price to have everything work perfectly is well worth the value.
Trish R. ★★★★★ Our service specialist was John Hambleton and he was very professional and thorough. I will always request him.
Dan N. ★★★★★ Good
Sherri R. ★★★★★ Replaced propane line from tank to house. They were courteous and professional. Will have them replace our hot water heater as well.
Frank ★★★★★ Very professional and done in a timely matter!
Jessica R. ★★★★★ I highly recommend Paschal for their services. A company with honesty, integrity and value.
John M. ★★★★★ Great service. On time, very professional, and perhaps most important, the technician Logan was friendly and explained everything he did. Will definitely use this company again.
Philip H. ★★★★★ Herbert was the technician. He was on time and very professional. Would highly recommend!
Denise H. ★★★★★ Professional and efficient.
Darrin R. ★★★★★ I had the pleasure of watching Zack and Riley install my new water heater this morning. They were both efficient and friendly. I am very pleased with their service. I attempted to rate them at the link provided in a text I received from Paschal, but received errors and was not able to provide a rating. I give them both 5 Stars 🌟🌟🌟🌟🌟!
Dennis B. ★★★★★ Joseph always has done a great job anytime he’s come out. Very friendly and informative professional
Fermin U. ★★★★★ Kameron was very professional and informative. He told us that we needed some refrigerant added and that he can add it if we wanted him too. We had questions about the unit itself since it is an older unit, he answered all our questions without trying to up sell us which we appreciated. We are definitely going to use Paschal when the time comes to replace our unit. Would highly recommend them for anyone needing and HVAC expert.
Larry J. ★★★★★ Very knowledgeable and very helpful.
Deborah B. ★★★★★ Alan was very professional. He came in, diagnosed the issue, answered all of our questions, gave us our options and took care of the problem quickly. He did all this and was very pleasant.
Jack K. ★★★★★ Good workmanship
Maurice M. ★★★★★ Best service ever
Larry B. ★★★★★ Technician very courteous and respectful. Explained what he did and what was needed. No pressure.
Liz B. ★★★★★ Trevor was extremely cordial, respectful of tracking in/out of house. Thoroughly checked the furnace and AC system. Also checked and corrected issue with ductless system and refrigerant. The work was done efficiently, timely and correctly. Appreciate the service.
Tim S ★★★★★ Very responsive and professional
Danny M. ★★★★★ John was right on time and called to let me know what he found and what my options were. He was very professional and knowledgeable. Great job John!!!
AnnaLena H. ★★★★★ The technician was Joshua He was very curteous and did a quick job of installing the temporary window unit. Thank you for the rapid response. Very much appreciated
Sheri T. ★★★★★ They arrive when they say they will, keep my floors clean, and work quickly to finish.
lois P. ★★★★★ Two drippy faucets were repaired. Such polite and helpful servicemen.
Wanda E. ★★★★★ I have had for several years for my A/C system service and I'm very satisfied with them. The servicemen are courteous, knowledgeable, and do excellent service.. I'm a Pascal Member fir sure.
Ron R. ★★★★★ Had a A/C tune up done. The woman that did the work (Sandi) was wonderful. She was respectful of my property, She showed me possible future problems ( dryer lint) and did everything that my system needed all in one trip, I have raised my thermostat setting by 2 degrees since she finished and it is still cooler in here than before she did her work I have recommended this company to my next door neighbor and am completely satisfied with the service provided.
David M. ★★★★★ Travis did a great job. He took time to make sure the systems were cleaned and running well. I really appreciate his thorough work.
Jason L. ★★★★★ Absolutely fabulous company!
Jerry H. ★★★★★ Sandi was very patient and professional.
Gil C. ★★★★★ Great customer service and efficient service
Cynthia C. ★★★★★ Bauer was very professional and fixed the problem quick. Thank you
Sandy S. ★★★★★ Jake was professional and showed me pics of what items needed taken care of.
Michael W. ★★★★★ Very complete & informative. Glad I switched to Pachal.
Dustin ★★★★★ Gordon my elctrican was great. On time knowledgeable and stayed to make sure everything was satisfactory. One of the best customer service experiences I've ever had
RadFamily L. ★★★★★ The service technician Corey was very knowledgeable and professional. He performed maintenance and service and took time to explain the details of my system and its functioning after he was done. He also went over the follow up plan. I am highly satisfied with his service.
David G. ★★★★★ Shiloh was great. Very professional and thorough. Highly recommend.
Katherine H. ★★★★★ Very good work.
Tommie M. ★★★★★ They done an awesome job!!
Benjamin O. ★★★★★ Jake, the Hvac Tech. that did the yearly service, great personality and knowledge. Like they say, Can't beat a Train.. Thanks, Jake!
Kathryn D. ★★★★★ Gordon did a fantastic complete job. And such a nice guy!
Tammy L. ★★★★★ The technician Don was wonderful and explained exactly what needed to be addressed. He also gave me several hints on how to keep me AC unit running smoothly. We also both looked at the duct work in the attic to see if repairs were needed which they were. Very prompt I called at 7pm after hours and got a call the next morning at 8am and Don came at 11
John S. ★★★★★ Replaced heating and air conditioning system. All personel were professional and worked hard all day. Installation includes followup to include addressing any concerns after using the system.
Curt W. ★★★★★ Pascal came recommended to me by word of mouth and I would recommend them to anyone. Every Pascal employee was friendly, professional and courteous. First class company.
Dennis F. ★★★★★ Very good service
HoDog P. ★★★★★ Excellent service!
Mike ★★★★★ SemiAnnual service. Excellent service; very professionally done.
Carmie H. ★★★★★ Corey was my technician. Very polite and very helpful. Very professional.An update: Shawn and crew installed a new A/C unit at my house last Friday. Four young men. They arrived at 8:15 (courtesy call beforehand) and did not leave the premises until 7:15 that evening. They did not break for lunch or anything else. They were totally respectful of my property and left a clean workspace. You could tell they had all been to charm school. So polite and answered all questions willingly. Can’t say enough.
Gloria V. ★★★★★ Hot water heater R&R
Sharon ★★★★★ They were very nice and respectful. They explained things and answered all my questions and concerns. They seemed very efficient, as well. I will continue to use Paschal. Thank you.
Rich C. ★★★★★ Excellent service from a very experienced tech. Thanks Don!
Cindy H. ★★★★★ Pleased with service.
Ron M. ★★★★★ Came out same day called and fixed my unit. Great service.
Arnold John P. ★★★★★ Great workmanship. Great company.
XO G. ★★★★★ Shoutout to my boyy Robert for installing my garbage disposal really great for starting a conversation really looks like he loves his job and friendly to my dogs and everything please give this man a raise or pizza or something he deserves it 😇
Rich C. ★★★★★ We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.
Jan G. ★★★★★ Jonathan was very knowledgeable and had solutions for us immediately! We appreciate honesty and professionalism.Great Job!!
Scott K. ★★★★★ Had our semi-annual inspection today. Technician (Gene) arrived early which was nice. As always very friendly and very professional. Performed a very thorough inspection and even found a component that was beginning to go bad and recommended we replace it. As a Christmas present he called and found out it was all covered under warranty. love doing business with GTS.
Stephen S. ★★★★★ Our service tech did an excellent job with the work she did. She was on time and great to work with.
dawn G. ★★★★★ The Paschal tech who performed our service visit was excellent! Her name was Sandi.
Jay C. ★★★★★ Service and professionalism excellent. No upselling like my last experience with a service rep.
Lucy H. ★★★★★ Technician Jake Wright completed an a/c maintenance. Explained his findings and made the necessary repairs. He was quick, efficient, and quiet. A plus since I work from home.
Vonda C. ★★★★★ Wonder job. Very attentive and explained all items addressed.
Fran W. ★★★★★ The kids were fast, courteous and we enjoyed them working for us old folks. ❤️❤️✔️
C S ★★★★★ Very thorough professional electrician trying to determine cause of humming sound when sound is sporadic and not happening at time of visit but have good suggestions and investigated all possibilities. Will use in future
debbie B. ★★★★★ Mark was our serviceman. He was kind, friendly and knowledgeable.
Bill K. ★★★★★ Very good experience. Cory called before he arrived and arrived as scheduled.
Bri Susan C. ★★★★★ The Paschal team did a great job on our install. The techs were very professional and the installation was very well done.
Leeza C. ★★★★★ Honestly, I am unbelievably impressed with the service and experience I had with Paschal Air. We just bought a new home, and unfortunately our AC unit stopped working the week we moved in.. terrible luck. So, we called Paschall Air to come out and repair our system.Through that repair process, the technician unfortunately made a wiring mistake that caused our compressor to fail and require replacement. I called and let them know as soon as we discovered the miswire, and I was obviously very nervous that it was going to be a long drawn out process/fight to have our AC fixed and that it would end up costing us thousands of dollars out of pocket.BUT instead of the nightmarish situation it could have been, it was an unbelievably easy and simple process. They reviewed the information on their end and immediately confirmed that they had in fact made the mistake and accepted full responsibility. They then came out SAME DAY to replace our entire unit at no cost to us. Not only did they replace the unit, but they actually replaced it with a better unit than what we had before.We’re all human and we all make mistakes, but the important thing is how you handle those mistakes. I certainly feel that Paschal Air handled their mistake in the best way possible which was such a massive relief for us. They’ve definitely earned our loyalty and trust as customers.Melanie in the office was super polite and helpful every time I spoke with her. Caleb was professional, empathetic, honest, and apologetic when he called me back to respond about the mistake that was made.The technician that made the original mistake also came back to correct it. Everyone makes mistakes sometimes, and this was so minuscule in the grand scheme of things. The technician was so nice to work with, and I still wholeheartedly trust him to do repairs and maintenance for us in the future.Really, thank y’all so much for how you handled this situation. We look forward to working with you for many years to come.
David Edward S. ★★★★★ I recommend using Paschal heat & air! Doug & John were very punctual, worked rather quietly at a constant steady pace but not hurriedly or sloppy & had a complete new units inside & out & some duct reworking on my old house. They were both very professional. I really wish I had found them years ago but glad I was blessed to have found them now. My old house really needed this & I was dreading that whole process but Paschal made it simple & stress free on myself & my family. Within one week of calling I have a new & healthier air system that not only heats & cools but purifies the air. My home already smells clean & my allergy symptoms have almost vanished. I Thank God for this blessing that is Paschal Heat & Air!
David H. ★★★★★ Excellent Tesla Wall Connector installation by Michael and Garey. I can't believe how fast these guys completed the installation. First class work!
molly O. ★★★★★ I cannot say enough wonderful things about Larson. While the prospect of a full HVAC install was daunting they worked with us to find what would work best for our home and our budget from start to finish. Cody helped us select the right products and was so friendly and knowledgeable. Caleb and Gabe were the installers and arrived right on time and did a phenomenal job of completing everything in a timely manner and walking us through everything they did for the installation. Kirk was awesome as well helping us finalize the set up of our smart thermostat and even made an extra trip out to our home to ensure all was working as it should. You guys are the best!!!! Thank you so much!
Teri T. ★★★★★ Henry is very professional and did a great job explaining what he was doing while at my moms house today. Thank you for doing such a great job!!
bryon K. ★★★★★ Had a new heat pump unit installed. The installer's were very professional and courteous. The communication is top notch. Would highly recommend.
Jose Luis H. ★★★★★ Super great service and very politeThank you
Shawn R. ★★★★★ Fast and professional. Not cheap.
Peggy H. ★★★★★ We had Ya'll out to diag. our furnace. It went out during the recent ice storm. Response was quick, the repair had us comfortable and warm! And we WILL use you again!
Itumeleng Ferman T. ★★★★★ I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days, I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Sandra Email or WhatsApp if you are having difficulties in investing on forex/stock trading.
Email: sandrabilly500@gmail.com
WhatsApp +1 (512) 893-1587
L C. ★★★★★ We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!
Billy R. ★★★★★ Was extremely polite and professional. Informant about my system.
Barbara M. ★★★★★ Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.
G W ★★★★★ I recommend
Vicki J. ★★★★★ Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.
Todd D. ★★★★★ Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!
Nathan J. R. ★★★★★ Tremendous job. Customer service was way above par. Bobby diagnosed my problem and had me going in no time. I called them because of all the great reviews. Now I see why they get great reviews. Can’t recommend Paschal enough.
Sharon H. ★★★★★ Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.
janet G. ★★★★★ Excellent service and repaired my leaking faucet in record time.
Ashley and Riley H. ★★★★★ Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!
Michael W. ★★★★★ Great young man.
Ndhdhs ★★★★★ Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.
Roberta G. ★★★★★ Always great service and professional service people. A+
Sharon H. ★★★★★ Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
William C. ★★★★★ Replaced our air scrubber bulb
Patsy E. ★★★★★ Zack and Riley replaced Hot Water Heater. They did an amazing job.
Hedon J. ★★★★★ Couldn't be more pleased. The lady that made the appointment was polite and knowledgeable and the two young men actually showed up an hour early. They got immediately to fixing the issue and were finished in about an hour. The cost of therepair was exactly what was quoted. Not only were they professional and quick, they were also very polite and professional. Will definitely call again if needed.
Shandra B. ★★★★★ Fast and courteous and explain what he was doing.
Ken K. ★★★★★ Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.
Chris M. ★★★★★ Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Rob R. ★★★★★ Arrived on time. Reviewed and explained things. Very professional. I would recommend.
Michael F. ★★★★★ Great job. Thanks
Justin Somermeyer (. ★★★★★ Travis was amazing!! 5 star services
Adara W. ★★★★★ This company did an amazing job. I have no complaints. They were professional and kind. They set up everything. The guy even took his time cutting the edges for the intake to ensure it was perfect. They checked everything twice before they left. They made sure the intake was flat enough to accommodate a walker, which I especially appreciate. I would absolutely call this company again. They took a very big and scary cost and walked me through it step by step.
Susan V. ★★★★★ The tech was professional, courteous, and knowledgeable. He did not try to sell me a brand new system like some other AV companies do. I was very happy with them.
Tim Mayberry M. ★★★★★ Paschal plumbing came out right away in the morning and had our problem fixed fast !I would recomend them highly! Thanks again!
Robert J S. ★★★★★ All Good
Bryan D. ★★★★★ Wes was very professional and knew what he was doing when it came to repairing my heating system.
Johnny H. ★★★★★ The young man who came out was very nice and very knowledgeable. He did a great job and I would definitely hire them again.
Tony J. ★★★★★ Everyone I dealt with was very professional and polite. The installation personnel were efficient quick and very professional. Would recommend to anybody
Paul W. ★★★★★ Friendly and helpful. Good work
Molly T. ★★★★★ My furnace went out at night. The next day was a much colder day! I called Larson first thing in one morning and they were at my house and fixed my furnace before noon!!! Excellent service!
Debra D. ★★★★★ Kevin did above and took his time to solve the situation.The unit seems to be functioning properly again, thank you explaining how it works, we truly appreciate that! God bless.
Brittany G. ★★★★★ Technician was professional and very knowledgeable.
Jamie M. ★★★★★ Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.
Ty L. ★★★★★ Arrived on time, very professional and seemed very knowledgeable of what the problem with my system was and what needed to be done to fix it!
TonyMary M. ★★★★★ Awesome service! We haven’t ever had this good of water pressure through our kitchen faucet. Thanks!!
Terry O. ★★★★★ Caleb was on time, professional and did quality work. He answered all my questions.
Mark T. ★★★★★ Prompt, professional service! Thank you,
Shirley T. ★★★★★ Avenue City, MOProfessional and efficient.
Paul B. ★★★★★ Very professional and did a FANTASTIC job. Would highly recommend. Thankyou.
Zinn D. ★★★★★ All the way from the initial call requesting a quote for a whole new system, couldn’t have been easier. They don’t try to push any sales on you and leave it up to you to make a decision. The installers were very courtesy and mindful of cleaning their boots before going into house. I recommend this company for any HVAC needs.UpdateHad an issue with my furnace. Had a tech come out and take a look. Did his best in diagnosing it as it hasn’t been acting up like on Christmas. Either way very professional and helpful.
Cindy B. ★★★★★ Kirk arrived earlier than scheduled and got my heat going. So thankful for good service technicians.
Linda W. ★★★★★ Very happy with the service. Friendly and professional.
Bev B. ★★★★★ On the same day as the deep freeze hit Texas, I found out my sister in Azle had no heat. I live out of state so checked yelp and Google, chose Straight Shooter for all the 5 star reviews. I couldn't wait to leave them another one!I called and spoke with Donna who is the kindest person, so helpful and scheduled my sister for same day with no emergency upcharge! She even offered to take her a space heater to use while she waited for the technician. Such an angel!Luke came to check out the unit and was so knowledgeable, professional and friendly. Found the immediate problem and gave us some options on prices and timing. He was very thorough in his inspection and recommendations for maintenance and proper use instructions. It was after 10pm when he left my sisters house, warm and cozy.Donna and Luke at Straight Shooter saved the day, and the winter for my sister! We just can't thank them enough for the absolute best experience we could have hoped for. They are the best, and the only one we'll ever call now. Thank you - Thank you!
Don S. ★★★★★ Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍
Tom D. ★★★★★ Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.
Krista S. ★★★★★ 6 month check up
Kristina H. ★★★★★ Larson is a great company if you are in need of HVAC work. Technicians are always on time, courteous and knowledgeable. Staff who answer the phone are helpful too.
Jeanine R. ★★★★★ We had a shut off put on are hot water heater
Gordon S. ★★★★★ Service was fast and excellent
karen P. ★★★★★ Excellent service
Samantha W. ★★★★★ Always fast and professional.
Carl J. ★★★★★ Joshua Fangman did a great job in a very professional manner.
Elesha M. ★★★★★ I fund my trading account all by myself and give her the access to manage my trading account and I made withdrawals of $11,550 in a week, please i am very happy to introduce all friends and family to invest for themselves and their family.
Instead of looking for other evil ways to make money or to increase there worth in life thanks😊😊
her contacts 👇👇
Email: stellamorris1920@gmail.com
WhatsApp: +1(707) 593-6134
She is very trustworthy and reliable
Russell E. ★★★★★ Cody Wheat did a very professional great job!!!
Megan K. ★★★★★ Caleb Lee was super friendly, professional and worked quickly. The before and after pictures he provided were clear proof that it was much needed and he did a great job getting all the vents cleaned out.
Sandy H. ★★★★★ Very polite and professional. I have had personal time issues and they have been wonderful scheduling.
Chris Y. ★★★★★ tech was very knowledgeable, very professional ,,all work done in a timely manner
Roger T. ★★★★★ The employees are highly trained and very knowledgeable about what they do.We have requested Jonathan to do our heat and cooling maintenance on our unit the last few times we have needed service he is very knowledgeable and polite alwayable to answer our questions and great customer representative.
THANK YOU FOR ALL YOU DO.
Steve D. ★★★★★ Their people are always polite and do the job in a quick and efficient manner. Once they are done, they make sure they have everything put back properly and is all cleaned up. This visit we had Kevin and he made a recommendation for an addition to our furnace that will help keep all of the dust from out shop out of the furnace and thus out of the house. He had the equipment on his truck to install the recommendation and had it completed in less than an hour. That is what I call customer service.
Linda Linda K ★★★★★ I used Straight Shooter for my heating repair and received top notch service. Luke was very helpful and professional and I am pleased with the repair.
Helen B. ★★★★★ I was amazed with the customer service and quality of workmanship I received. I thought I could get by with just a space heater well, after 2 days I called Straight Shooter Ac and had a complete HVAC system in my house and couldn't be more delighted!!
D ★★★★★ Josue very professional and knowledgable!
Theresa R. ★★★★★ Austin just left here after doing a fantastic job. He was very patient and understanding and I really appreciate that.
He had us up and running again in no time, and explained things to Mom and I.
He had an all around great attitude and personality, especially for a Saturday morning.
If only we could have talked him into staying and doing the backlog of dishes. He said something about other calls ....excuses, excuses 😁
Thank you Austin and Paschal!
Barbara Murdaugh S. ★★★★★ Repairman Jared came to get our heat going today. He was very professional and so nice. He made quick friends with my dog and got us fixed up in no time. Thanks Jared for your good work!
Laura Marie T. ★★★★★ Service is awesome great service and very prompt when you need it
Nancy S. ★★★★★ I have had Air conditioning company’s that only wanted to sell me expensive options.Today Waymon with Metro Energy Savers was professional, explained and showed me the issues, and how we could correct our problem. I felt he was honest and very professional in repairing our air conditioners. Thank You Metro Energy and most of all thank you Waymon for the honest and great job!! I will definitely recommend Metro Energy Savers!!Thank You! You are a great technician and explain everything about our system. we appreciate your excellent service!
Gary D. ★★★★★ Very professional and informative about the work they were preforming
Charlene F. ★★★★★ Clogged drain pan. Opened with out problems & was included in our membership plan. SAMIE WAS VERY PLESANT & KNOWLEDGEBASE.
Tom B. ★★★★★ Herbert performed his usual professional work here, a real asset to walker HVAC?
Chris M. ★★★★★ We’ve used them to maintain our lease HVAC systems for about 3 years. Front desk personnel are super friendly and follow-through. Techs are polite, thorough, honest. Henry Villareal just did the maintenance on our home units, and I’d definitely recommend him. Took pictures of some of the before-after on cleaned parts. Worked diligently.
Jeff R. ★★★★★ Lance was very thorough in explaining what we needed, Brent and Chris was very professional at installing. very happy with the work done.
Shirley C. ★★★★★ We give 5 stars. This company was very professional at their job, Lance, Brent, and Chris, they were very polite and explained everything very well and we recommend this company to install your equipment.
Susan D. ★★★★★ Alfonso was very thorough and explained everything he did. Definitely recommend them.
Kenneth S. ★★★★★ Service was excellent. Technician was polite, efficient and completed the service quickly.
Charles H. ★★★★★ As always, Metro Energy Savers is the best. Thank you for your excellent service again
Ann J. ★★★★★ They are on time. They are professional. Well manner and they clean up when done. I am so glad I chose them and would always use this company.
James L. ★★★★★ Great service
Benny C. ★★★★★ Jorge Diaz, was a professional from the time he arrived at our residence. After he diagnosed the problem, he wasn’t 100 % sure of his findings so he called in his manager to verify is final diagnosis. After a second set of eyes viewed the issue, it was determined that a part was not necessary. So this call actually saved me money.I know there maybe some out there that are thinking well Jorge didn’t really diagnose the problem correctly but I’m glad he was humble enough to say let someone else check my work. They both could have very easily said yeah the other part is needed but they didn’t. To me this shows a high level of trust and would definitely recommend them.
Susan E. ★★★★★ Also checked my AC. Great service and very knowledgeable.
Suzanne H. ★★★★★ Very nice, efficient and helpful!! Explained everything to us and did the job well. I’ll definitely be calling them to come back for my next service
Lisa O. ★★★★★ I have used Paschal for all of my HVAC needs for over ten years. I have always been impressed with their employees’ professionalism and curtesy to their clients. I highly recommend Paschal.
Leroy B. ★★★★★ Alfonso was the technician at our home today, and he was very pleasant and thorough in his communication. He explained all that he was going to work on, and when he was finished he told me everything he accomplished. He made me feel very secure in what was done today!!
Gary van M. ★★★★★ Ivan was at my home in Carthage today. He did a fantastic job, and he was very knowledgeable during the service call. This was a follow-up to a new system installation that was performed in June. I have been very satisfied with their professional staff.
Ralph S. ★★★★★ Great guy and did great job
Curtis & Susan L. ★★★★★ I would recommend this company to anyone looking for hvac repair or install. They are knowledgeable and very professional.
Jimmieanne H. ★★★★★ They came out and did my biannual maintenance. Henry did a great job. Great tech, very nice, and knowledgeable. Thank you Walker AC!
Robert V ★★★★★ Technician was extremely knowledgeable, very friendly and answered all my question. Very pleased with the service today.
Dan N. ★★★★★ Logan serviced our system today and did a fabulous job. He was courteous, professional, and we are completely satisfied. I highly recommend Paschal!
Gayle S. ★★★★★ Technician Samier Martinez was professional and knowledgeable. He quickly diagnosed and fixed the problem with my AC. I really appreciated Samier’s great customer service and care.Thanks Samier
Ruth B. ★★★★★ Customer service was absolutely amazing. Benjamin F. provided not only quality, but higher level expertise that we couldn’t find anywhere else.
Krystal B. ★★★★★ Walker Co. was absolutely amazing. My neighbor recommended them because she was telling us how awesome their service was and professional and how thorough. I called the same day, and they were here in less than 24 hours and was in constant communication. I am so happy I went with this company, and not to mention its affordable and the customer service from the operators to the techs were outstanding. You won’t go wrong with them!!! Thank you Walker!!!!
Kent M. ★★★★★ Alfonso was very professional and a great help. He answered our question with courtesy and kindness.
Jackie H. ★★★★★ Did professional service, in an expeditious manner
Michael B. ★★★★★ the tech was very nice and highly traied
Clyde M. ★★★★★ Prompt, professional.
Meghan B. ★★★★★ Juan was super knowledgeable and helpful. He was able to get my a/c back up and running in no time! Would definitely recommend!
Bruce B. ★★★★★ Five stars. Had an issue finding a OEM part. None in the United States and one to three month lead time.Bethany was instrumental in working with the manufacture to come up with a solution. It wasn’t easy but she got it done. Once the solution was finalized The work was completed the next day.
Barbara S. ★★★★★ Good company. Been using them for many years. Reliable, responsive and trust worthy.
Jim H. ★★★★★ good quality service very prompt
Patrick T. ★★★★★ professionalism, expertise.
Jean U. ★★★★★ Pedro was wonderful. He and his partner fixed everything even tho dispatch DID NOT inform him of ALL the things that needed to be done!!!!!
Donald B. ★★★★★ Martin was very professional, discovered a problem doing the seasonal inspection and was able to make a repair immediately. Impressive.
Craig L. ★★★★★ Timely, knowledgeable, professional, pleasant.
Hank T. ★★★★★ Very efficient and professional service
Paul C. ★★★★★ Ours was not an emergency outage, but they still responded with in 3 business days. Very professional; explained what they were doing, and why. Won’t hesitate to call them again.
Teresa C. ★★★★★ Very professional and efficient. I called in the afternoon at about 2:30 and they had my A/C cooling again and gone by 4:30.! VERY impressed with the service! Thank you for the great service which is very unusual these days. Will definitely call again when needed!
Chabriel P. ★★★★★ These people are the best
Pam M. ★★★★★ The technician, Andrew was most courteous and professional in his diagnosis of my geothermal problem today. He was thorough timely and precise. His explanation of the assessment was such that I could easily understand him and feel very comfortable deciding what the next logical step was going to be. I had a totally exceptional experience today in dealing with an issue that is difficult for the average homeowner to understand. He was honest and his candor was genuine and very much appreciated .
Thank you so much Andrew!
JanieMarie N R. ★★★★★ Extremely professional!!!
Shawn M. ★★★★★ I had a complete HVAC system replaced in January, system was spec'd out by Daniel and Trey. We have had nothing but problems since install from not heating, to system configuration issues, and now not cooling. Technicians have been out more than a dozen times, still have a very expensive fan that moves warm air around the house during the summer heat. Not to mention our electric bill going over $400 to keep our house around 80 degrees. I have been battling these problems for 8 months now, and continue to get the run around every time I call, or when a technician comes out to the house.
Now 1 month later, and still no resolution to our problems. I keep being told that this manager or that manager will call me, and the calls never come. This has been a nightmare experience.
Grace H. ★★★★★ Kevin Mynatt came to our home and seemed very knowledgeable and on point. He made quick work and We have high hope of the problem being resolved!
Clifton B. ★★★★★ For starters thank you Walker air to your service technician. Technician arrived in the time frame agreed upon. Friendly, inviting, informative professional. I would highly recommend there service!
Tom B. ★★★★★ The technician, Alfonso, was polite and efficient and seemed competent. He made the necessary repair and cleaned the outside unit in about 30 minutes. Very pleased.
Judy A. M. ★★★★★ The service men were very respectful and arrived on time. Double checked with me to make sure that I didn’t have any questions and gave me the information I needed for future maintenance.
Tami A. ★★★★★ Ian came out and quoted me for a full system replacement after being without AC for 3.5 days. He was thorough & fair. I didn't feel like it was just a sales pitch like I did with the other companies that had come out. He had me on the schedule the very next day. The crew was out early & spent all day getting my new system installed. They worked hard in a very hot house & attic that is upstairs! They got me up & running & I am now in a comfortable, cooled home! I am very pleased from start to finish. I will use Walker Air-Plumbing-Electric for all my needs!
Ron G. ★★★★★ They are a great company to deal with. They do exactly every think they said they would. Everything works perfect . I had a new heat and air unit installed.
Mike V. ★★★★★ Upatairs AC not cooling. Overcharged with freon and subsequently metering device failed. Also later found issue with contact relay and thermostat wiring failing. Eric, Henry and crew were courteous and professional and kept me advise of progress. Will continue to use Walker.
Joseph D. ★★★★★ Just had Chris and helper nick upgrading some plumbing. Chris was very knowledgeable and got my house upgraded in an hour and a half. I now have new outside faucets and he tied into existing copper lines professionally. Great service and a fair price. 5 stars
Steve C. ★★★★★ 100 year old moms a/c quit over weekend. Got to her place as quickly as they good given their backlog. Fixed problem quickly at reasonable cost.
Peggy A. ★★★★★ Billy was very knowledgeable and thorough. I appreciate that he was able explain things to me in terms that I could understand.
Bob Dee B. ★★★★★ Reasonable price Good people to work with
Jason K. ★★★★★ Technician was friendly and knowledgeable. Worked hard to fix our issue and even though more work is needed all communication has been honest and timely. Looking forward to having our AC in good working order soon and couldn't be happier with the service thus far. I will update my review upon completion of the project.
Louise E. ★★★★★ The service technician was prompt, knowledgeable, courteous, and completed the repairs quickly.
Becky Fogarty C. ★★★★★ Excellent service delivered by Johnathan Dukeman today! We are enjoying the cool air now! Thank you!
Shameka W. ★★★★★ If I could give Walker less than 1 star I would. I had and entire brand new A/C unit installed 7/2020 ( Should've went with Willard) and have had soooo many issues but this last issue was it. After multiple service calls within the last few weeks finally found out that I have an evaporator coil leak which the part is covered by the manufacturer but I have to pay for the labor over $1900.00. As a consumer this sounds ridiculous....after paying 10k for a new unit less than 2 years ago. The part is faulty by the manufacturer and all Walker would say well you only had 1 year labor warranty. Their responses was soooo generic and robotic. This is a WARNING ⚠️ DO NOT use their service. Since they've been bought out the service is HORRIBLE. You measure a Company's service by how they resolve the issues outside normal everyday problems. I have multiple properties that use Walker not anymore. I'm going to post and warn consumers on every platform about their terrible service!
Dorothy P. ★★★★★ I want to thank Shane army for his fast and excellent service. He was very informative and gave me the best option for my situation. I recommend him highly. Thank you again Shane
Tracy Cook M. ★★★★★ We wanted to give a HUGE Thank you to our technician Jonathan that came out after hours to get our A/C up and running. He was professional, knowledgeable and we highly recommend him ‼️
Pat Jennison D. ★★★★★ July 3rd I called because my air conditioner quit. I couldn’t get anyone to respond. I called Lyerla and wow..they came right out and in a very short time they came out and fixed it. Very professional and explained what had to be done. I highly recommend this company. Will use them again. Thanks 😊
Sandra A M. ★★★★★ Very knowledgeable about my system. Completed repairs quickly. Very satisfied with service.
Michelle M. ★★★★★ Today I contacted Straight Shooter to check on our A/C units because they aren’t working well. Michael was at our house within a couple of hours. He was very helpful, knowledgeable, and professional. He has been in the industry for 20 years. When Michael was finished with his assessment we met with Patti to go over options and pricing. She was very kind, personable, and knowledgeable. We are purchasing two new units and they will be installed in a few days. Straight shooter will shoot you straight! Highly recommend them!
Jamie G. ★★★★★ I’ve had the pleasure of using this company for a couple of my properties. Full replacements and have had them repair stuff from previous hvac contractor. Can’t say ENOUGH good things about them. From initial communication to install. FLAWLESS!!! This company really sets the standard. Thankfull I’ve hired the best out there!
Jeff R. ★★★★★ I was having A/C issues when it was 103 degrees outside. I called Straight Shooter and they were very responsive. Caleb came out right away and diagnosed my system and we had cold A/C again. I felt that his pricing was a great value for his services. He explained everything to me and I also learned a few things from him. Very professional. I highly recommend Straight Shooter HVAC.
S R ★★★★★ Let me start by saying, I am thoroughly impressed with the professionalism and work ethic these gentlemen possessed. I called Monday afternoon Patty was there that evening . The next day at 8am my system was beinginstalled. The gentleman arrived at 7:45am and started working. They did not leave until 5:30pm working the entire time, even pulled my trash can from the curb. My system looks GREAT, and my installation looks GREAT! I'm so happy!! Will definitely recommend to everyone!
Mark N. ★★★★★ I always get friendly,fast and courteous service!!
Donna H. ★★★★★ Technician Jonathan alway prompt and courteous.
Jearan B. ★★★★★ Shawn came today and did a routine maintenance check. Shawn was very thorough and explained everything well. He was very knowledgeable about the Nest thermostat that we have and was able to show me some settings and useful features that I was unaware of.
Highly recommend Lyerla for HVAC service and maintenance.
Lisa K. ★★★★★ Jonathan Dukeman was early and very efficient and had my air running in no time. Thank you so very much. Appreciate all your hard work out in this awful
Heat. Trying to keep everyone cool.
Cynthia N. ★★★★★ The staff was very professional and explained very clearly what was wrong with our HVAC system. They arrived at the time indicated for the appt. and for the follow up to complete repairs and new installation. They cleaned up after the work was complete and remembered to latch the gate when they left, which no service company has never done before! Cole walked us through the process of determining the best option for our home and gave us confidence in our decision to replace our out of date system. This is the best experience we have ever had with an HVAC company!
Ro E. ★★★★★ They were on time got the job done and great customer service all around thank you Walker!
Terry Louis B. ★★★★★ Punctual (actually early). Shawn was professionally friendly while answering all questions about what he was doing in a down to earth manner. He explained an issue my system had and discussed options and repercussions with no high pressure tactics. He also took time to answer questions about preventative measures with how-to instructions.
Ron W. ★★★★★ Prompt courteous service. Called on a Sunday and within an hour had service technician onsite. Really means a lot to me as my wife is disabled and the temperature is in the mid 90’s.
Pauline C. ★★★★★ Patti Floyd is EXCELLENT! Explained every detail of the installation and the equipment needed for our all electric AC unit. Very professional and even supplied us portable AC units to keep us cool! I’d deal with her any day as she is honest and very personable.
Eric R. ★★★★★ Straight Shooter Heating and Cooling will be the only hvac company we use moving forward. We recently moved to Azle and wanted an inspection before summer. Caleb came out, performed an inspection and cleaning. Very friendly, professional and knowledgeable. I can’t say enough good things about the whole experience.
Ashley M. ★★★★★ Honest, reliable, knowledgeable, professional, and probably one of the best prices in dfw. Before closing on our home, we got Straight Shooter out for an inspection. They were quick to come out and it turns out our 20 year old AC system needed to be trashed and was in need of an efficient system before the hot Texas summer takes it out. This company layed out multiple plans that would fit our taste and budget. I highly recommend using them!
Betsy W. ★★★★★ Shawn the technician was very good knowledgeable and answered my questions
Carolyn W. ★★★★★ Great service. Technician was on time and courteous.
Linda N. ★★★★★ Friendly and efficient service!!
Jerry R. ★★★★★ Very efficient and on time
M N ★★★★★ I got a plumber and ac guy out on the same day! Guys were friendly and explained everything going on. 10 stars!
Joseph K. ★★★★★ They were easy to work with and were able to get the job done sooner than i expected. They offer a good service contract.
Alex C. ★★★★★ Great company & professional technicians.
Melanie P. ★★★★★ Excellent service and friendly.
Nathan R. ★★★★★ Walker AC did a fabulous job installing a downflow furnace at my house. The technician that came out to diagnose the system was highly professional and the installers worked very hard to provide me with a premium HVAC system. I recommend them to anyone I can!
Kaylynn M. ★★★★★ Thank you Walker AC for installing our unit today! Your guys were outstanding, went above and beyond our expectations with their professionalism and kindness. A good group of hard-working gentlemen.
Kaylynn M. ★★★★★ Thank you Walker AC for installing our unit today! Your guys were outstanding, went above and beyond our expectations with their professionalism and kindness. A good group of hard-working gentlemen.
Anastasia B. ★★★★★ Excellent service! I was able to connect with someone immediately and the tech who came to my house was very professional and efficient. Will use them again in the future.
Lynn W. ★★★★★ Long time customer who has received excellent service v
Patty L. ★★★★★ Aaron S. did a great job today and will complete when parts received. He also noticed a plumbing challenge & notified me. Thankful for his alertness and expertise in trouble shooting issues. Professional and polite!
Wayne C. ★★★★★ Great job. Really appreciate it.
Kaylynn M. ★★★★★ These guys are great! Very professional, punctual and honest. Ian did a great job at answering all of my questions in terms I could understand. We definitely recommend them to anyone needing their heat or air conditioning serviced or replaced.
Mary T. ★★★★★ Prompt
Paid careful attention to problem
Friendly
Informative
Knowledgeable in field
Lois J. ★★★★★ Fantastic tech. He was very knowledgeable and helpful.
Kathy Kyle B. ★★★★★ Walker is the best!! They figured out my issue & even went back to the warehouse location to get the correct filters for my A/C. Always on time & always helpful! If you want the best, pick Walker!
Ron P. ★★★★★ We’ve used Walker HVAC exclusively since 1986, when we bought a Fredrick window unit from them to heat and cool a room I’d added to our small house. We haven’t required much service since then but did need to completely change out our central unit back in 2001. Walker did that for us, putting in a Trane heat pump. That unit performed flawlessly until about a year ago, when it needed a charge of Freon and replacement of a small part. Every technician that worked on the unit was extremely nice and seemed to know exactly what to do. Last week we finally turned the central unit on for this season and no joy - no cooling at all. Calvin came out initially and determined that the little device they replaced last May had leaked almost all our Freon, but needed to check with the office before replacing the lost Freon. I talked with Juan via both office visit and by phone. At that time he was behind a desk and was going to visit with management to see how best to proceed in our case. Today Juan himself came out , replaced our missing Freon, and got the central unit operating great again. Very efficient. My only regret was that I didn’t immediately recognize him without the desk and computer in front of him. Sorry about that, Juan. Juan, like almost every other Walker technician, was the picture of curtesy and efficiency. And the bottom line was that Walker HVAC stood behind their year old repair and replaced the Freon at no charge. That I did not expect. Thank you, Juan, for going to bat for us, and thank you Walker HVAC for standing behind your work 100%.
A++++
Robin A. ★★★★★ Excellent service! Prompt arrival, quick fix and some information to consider regarding service agreements and annual services.
Ronald W P. ★★★★★ They did an excellent job. I would recommend them to everyone!
Jay M. ★★★★★ Buddy is awesome!!!!!! Always professional and knowledgeable!
Lourdes C. ★★★★★ Very professional , Brian does excellent work !!!
Keith C. ★★★★★ They diagnosed and fixed our Lennox unit 5 years ago after a storm knocked it out because the company who installed it didn’t ground the unit properly. Always on time and professional.
Chastity R. ★★★★★ Buddy provided excellent service! He was honest, kind, professional, found the problem and it didn’t cost a fortune! Thank you!
Don A. ★★★★★ Excellent service, on time, very courteous!
Ralph E. D. ★★★★★ On time, very polite and always told us what he was doing! Offered advice on seasonal a/c settings. Thanks so very much, Ralph
Chuck L B. ★★★★★ Quick, friendly service identifying our problem and getting it repaired.
Cat M. ★★★★★ Mark is a great technician! He's prompt, and thoroughly explains any maintenance questions I have regarding my unit.
Brad B. ★★★★★ Very fair and responsive. Mark is fantastic.
Danny Ray M. ★★★★★ Very good and through completely
Ragan D. D. ★★★★★ Very Professional arrived on time and identified the issue and fixed it
Lillie R. ★★★★★ Service was great!! Calvin was very thorough in checking out my equipment!! Thank you so much!
Emily Singer H. ★★★★★ Great Service. Went above and beyond. Definitely recommend!
Parq Y. ★★★★★ Big Bear Always take care of my home!
Ezekiel made it out late on a Friday night to get my unit figured out, great service!
Nancy N. ★★★★★ Not only did they show up on time... they were early. Checked everything out and let us know the problem. Good job
Sandy Hinton C. ★★★★★ Great service with Tech Calvin.
Always polite and respectful.
Cyrilla H. ★★★★★ Very professional and experienced
Mary Lou F. ★★★★★ Big bear took care of my air-conditioning problems in the past so I naturally called you when I had heating problems the young fella was professional and got me eat again thank you so much I recommended you are before on Greyhawk mamas
Jody R. ★★★★★ Service is excellent, very professional, honest, and concerned about their customer's satisfaction. I highly recommend Walker AC & Heating everyone!!!!
Brandy H. ★★★★★ Very pleased with Mark our service technician. Very thorough and knowledgeable about our heating issue.
Daniel L M. ★★★★★ Mark was a very polite and professional ! He was through and took his time in explaining what he was checking out and the different options I would probably like to consider as my choices have different advantages!
Lowell S. ★★★★★ Brian was our tech and was polite, safe, and very helpful.
OC F. ★★★★★ We were very pleased with the work our technician (Alphonso) did. He was professional & thorough & very polite.
Diana B. ★★★★★ Alphonso did a great job!!
Tom P. ★★★★★ Buddy knows his HVAC systems. Love his expertise and character.
Pam B. ★★★★★ James was professional and patient with all my questions. Very reassuring and did a great job to meet my needs!
Karenanne S. ★★★★★ Prompt service and friendly technician. We recommend Big Bear A/C and Heating!
Vera Stephens M. ★★★★★ Thank you Sky and Ezekiel for your quick response to our emergency situation! This is a company with heart. I highly recommend them for great, honest customer based service!
Joanne N. ★★★★★ Prompt service, friendly technicians, reasonable cost. I highly recommend Big Bear.
Anne J. ★★★★★ FIVE STARS !!
Big shout out to NORTH TEXAS HEATING & AIR. Buddy (the owner) came out and was very knowledgeable & continued to work on our problem till he got things fixed ...its working beautifully !
Karen W. ★★★★★ Quick to respond, very polite and helpful. And, they solved A/C problem.
Nita T. ★★★★★ 5 stars!! these guys are the best!!.. they have serviced my heating and air for over 10 yrs. they are great at troubleshooting and finding any issue and following through to resolution.. great people.. thank you so much for all you do!
Tyra D. ★★★★★ Diel and staff are quick to respond, friendly, take pride in their work, and offer reasonable solutions.
Maggie Flores S. ★★★★★ They helped my tenant out while i was out of town! Thank you so much!
Mark A. ★★★★★ Everything! Diel and his crews are the best. Professional, personable, thorough, knowledgeable, conscientious...all at a reasonable price.
Amy H. ★★★★★ Our Service Technician was Ezequiel and he was top notch!!
Very personable and knowledgeable.He is the kind of technician that you wish all companies had. I will definitely request him
when I use Big Bear A/C and Heating again.
Paul D. ★★★★★ thank you Rodney and Kathy for your rapid response time and quality of work. HIGHLY recommended if I could get 10 Stars I would.
Todd P. ★★★★★ Diel, Ezekiel, and the Big Bear crew were wonderful to deal with. Trustworthy and reliable with reasonable prices. Will definitely be using them for all of my HVAC needs.
Jenny Fauk B. ★★★★★ Big Bear has great customer service. We know we can count on them for any problem we have with our systems. They are prompt and professional as well as friendly.
Mark X. W. ★★★★★ I needed help understanding how and what to buy. Diel was very kind in answering all of my questions and helping select the equipment. The installation went flawlessly. They also came back after a month or so to check the unit and top off the refrigerant. Very pleased.
Frank S. ★★★★★ Quick, efficient, friendly and no high pressure tactics. My neighbors all recommended Big Bear, and I understand why! I definitely will be using them again in the future!
Sam B. ★★★★★ I have worked with these guys several times - they always tell me what is specifically wrong and give me options to fix it at the lowest cost, with safety in mind. They also provide me with replacement costs so that I can plan ahead for when my units are dead, I am not stuck with any surprises! Always friendly, honest and courteous! I would highly recommend them to anyone!
Daniel M. ★★★★★ Great job today. Very professional! Highly recommend Big Bear!
Jody K. ★★★★★ Outstandingly good people!highly recommend these folks

$30 OffPlumbing or Electrical Repairs
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$150 OffWater Heater Installation
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FREEService Call with Onsite Repair
*Excludes refrigerant. Cannot be combined with any other offers.