We are taking the following precautions due to the COVID-19 virus. All of our technicians have masks, glasses, latex gloves and shoe booties if they have to enter your home. Our technicians also have hand sanitizer and disinfectants that they use after every call.
If we are there to do maintenance and we don’t have to come inside your home to get to the equipment, we are asking homeowners to adjust the thermostat for us so we can do the system maintenance without entering the home. We will not be shaking hands and will keep our distance from customers.
Though you can’t foresee all eventualities, making some preparations before the ice and snow starts flying can help your family get through a winter weather emergency safely and comfortably. Below are just a few things to consider:
1. Prepare an emergency kit. Keep an emergency kit handy in case of a winter weather emergency. Such a kit should include a battery-operated radio and flashlight with extra batteries, canned food and an opener, bottled water, extra prescription medications (if necessary), a first aid kit, pet food and extra cash. Keep a cell-phone charger in your car, since your phone can serve as a vital connection with the outside world.
2. Consider a buying a generator. A standby generator can power your whole home, or part of it, when the electricity goes out in your neighborhood. Having a generator can also preserve the food in your refrigerator and freezer, allow you to cook on an electric range and make it possible for you to charge the batteries on such things as cell phones, lap tops and electric devices. If you can’t afford a standby generator, which must be installed by a professional, then consider a portable gas-operated generator.
3. Keep your gas tank full. In case you have to evacuate during or shortly after a winter storm, having a full tank of gas will eliminate needing to stop at the gas station, which might not be open or have gas.
Our goal is to help educate our customers in Northwest Arkansas about energy and home comfort issues (specific to HVAC systems). For more information about weather emergencies and other HVAC topics, download our free Home Comfort Resource guide.