Your Neosho Heating & Air Conditioning Experts

The service tech was Ben. He was well versed and friendly as well as professional. Very pleased with the outcome of his visit.

Very prompt and professional service. Daniel the tech was very knowledgeable and diagnosed the problem.

I can't say enough obout these guys technicians. Some back round. In the past 14 months I've spent almost 3k trying to get my heater working I have two small kids and not having heat is not an option. I've had three separate company's come out to my house and not a one mentioned that my heatpumps heat strips only had half of the heat strips wired. No your heard that right they were never powered the second half of the strips brakes never was powered from the main brakes box. This tec found it in 20 minutes. I'm so happy thank you so so much

My heat pump was not working and blowing cold air out I called and John Hambleton came out and did the evaluation and the fix. Great professional answered all my questions and did a wonderful job

I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days, I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Sandra Email or WhatsApp if you are having difficulties in investing on forex/stock trading.
Email: sandrabilly500@gmail.com
WhatsApp +1 (512) 893-1587

Very nice and professional. He knew his business and was very polite.

We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!

Very professional and explained in simple terms what he was doing so I could understand.

Was extremely polite and professional. Informant about my system.

Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.

I called Paschal for a non-emergency AC repair and they came out the next day IN AN ICE STORM and got everything taken care of perfectly and professionally. I have used Paschal for years and really wouldn't even consider using any other company. They are the best and I highly recommend them.

Zach and Riley were very courteous and professional. They were on time and completed their work efficiently. Andre did a great job of faucet installation and repair.

Austin is friendly technician, answered questions and fixed our problem. Great service !

They drove through the January ice storm and crawled under my house to fix my hot water. Can't really compliment them enough!

Corey was professional and quickly diagnosed and replaced a broken part.

2023 January:Nathan was so professional while servicing our Geothermal system. He had recommendation and reasons for the repairs, but was not pushy. I always appreciate that from a Technician.2019 November:Just had the Geothermal heating system checked out for our house. Tommy knows our system and is very careful to check out every aspect of the heater. This is comforting to know that we are set for the winter!!2019 May:Another easy AC tune up by Paschal. Tommy does a great job and honest with us. I appreciate that especially since I don’t know a lot about a geothermal system.Thanks Tommy and Paschal!!!2018:Time for Paschal to service our Geothermal system again. This year, the POA is drawing down Lake Windsor and our system coils are in the lake. I’m freaking out because the water is low enough to see the coils. Tommy from Paschall was great!!! He serviced our system and assured us that he would follow up with the Paschall team to take care of our system. PROBLEM SOLVED!! Best thing is I was Quoted $500 to handle the coils and move them deeper into the lake and was only charged $100 for the service.2017:Have never owned a Geothermal system and I had a few heating questions for the technician, Brant. After a few minutes of Brant answering, I had confidence in our system and Pascal’s service. The first time Brant serviced our system was in the Summer 2017 and he found several loose connections that needed to be tightened. The previous home owner had used a different HVAC company, so I was so glad that Brant did such a thorough job.Thanks Brant and Pascal.

They service was prompt and courteous . The tech Daniel was knowledgeable and diagnosed the problem.

I recommend

I recommend

Our furnace was out. Britton came and got it going. He had to get a part but he came right back. He was very nice and knowledgeable.

Ty provided punctual, professional, and courteous service!

Excellent service!

Great company! The guys were very courteous and professional! On time for the appointment and completed the work in a timely manner! Will definitely use them for my future heat and air needs.

Responded quickly.

Very courteous and prompt. Had me up and running In no time. Will definitely recommend!!! Thank you

I called Paschal on the morning of an expected ice storm, thinking it unlikely that a technician would be able to look at/service my unit. I was pleasantly surprised when they were able schedule me on the same day. Joseph, the technician, was very helpful and personable. He took the time to explain the issue with my furnace and educated me in how to prevent it from recurring.

Just moved in the area a few months ago. I now realize why Paschal gets such great reviews! Their staff is very professional and knowledgeable. Their management has integrity and class!

They went above and beyond to get me the part I needed before the winter weather got bad. I will be able to stay warm thanks to Pascal!

Great service. Called during a winter storm and they were still here within a couple of hours. Fast and friendly! Will definitely call them again if needed!

Very professional,was on time and made the diagnosis and give me a quote before he left.

Tremendous job. Customer service was way above par. Bobby diagnosed my problem and had me going in no time. I called them because of all the great reviews. Now I see why they get great reviews. Can’t recommend Paschal enough.

Plumbing service . excellent. He explained everything he was doing and why. Polite and friendly. Will continue to paschal in the future.

Fixed leaking faucet and did a great job

Our toilet in the half bath smelled so bad and nothing seemed to get rid of the odor. Called Paschal and they had someone out the next day and he fixed several issues with that toilet. Thank you, thank you!

Excellent service and repaired my leaking faucet in record time.

Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!

We are new to the area and just had an outstanding first experience with Paschal, the plumber in particular (Vallen) and coordination and scheduling (Stephanie). He came for rerouting of gas line for pool install, and I was so pleased I added plumbing protection plan and scheduled HVAC maintenance as well! Super responsive and excellent communication or scope/cost/timing/etc. Really a great find!1/25/23: Val, Nick, and Cory finished off a difficult two day job of gas line reroutes for a construction project. These guys were phenomenal! Tough job, but so efficient, and knowledgeable! Great team, good guys! Also, special thanks to Shannon for coming mid snow storm to get all gas devices (HVAC units) back online, w/assist from Dylan via phone. Paschal can respond to anything and will go above and beyond to get it done. Thoroughly impressed…1/27/23: One more job this week. Water heater replacement done in what seemed like record time by Zach and Riley! Another great job, and special thanks for taking time to explain the details and nuances of the new unit. Much appreciated…

Great young man.

They did a great job

Had Paschal out today over an issue with our heater. Seems to be a wire that was not on tight enough. Very nice young men.

Good

Always great service and professional service people. A+

Same day service and amazing in person service.

ANDY is great...

Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.

Brad was great!!!

I found everybody to be very professional and courteous. Cecil went way above and beyond to accommodate us. I appreciate that. He helped clarify our warranty policy going forward.

Val provided excellent service and fixed the issue quickly

We had a ceiling fan that had wobbled loose and caused the hot wire to rub against the fan causing a short. Gordon literally showed up during a snow storm to repair the wire and reinstall our ceiling fan. He was very professional, timely, and did a quality job.

Replaced our air scrubber bulb

They came out in inspected my sewer problem and had me a quote for repairs all within two days. I agreed to the quote and they were out doing the repairs in 4 days. They are very prompt and professional. I highly recommend them, and will use them in the future if needed.

Andrew was great! Very professional and courteous.

Zack and Riley replaced Hot Water Heater. They did an amazing job.

Couldn't be more pleased. The lady that made the appointment was polite and knowledgeable and the two young men actually showed up an hour early. They got immediately to fixing the issue and were finished in about an hour. The cost of therepair was exactly what was quoted. Not only were they professional and quick, they were also very polite and professional. Will definitely call again if needed.

Fast and courteous and explain what he was doing.

Val and Cesar were awesome techs professional and friendly while everyone else made excuses Paschal delivered the service when needed. The only reason not a 5 star is they’re a little pricey. Hey it’s all warranty so I’m fine with that too.

Very pleased with my service today. Highly recommend pascal for hvac.

Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.

Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.

Great job. Thanks

Travis was amazing!! 5 star services

6 month check on heating units

This company did an amazing job. I have no complaints. They were professional and kind. They set up everything. The guy even took his time cutting the edges for the intake to ensure it was perfect. They checked everything twice before they left. They made sure the intake was flat enough to accommodate a walker, which I especially appreciate. I would absolutely call this company again. They took a very big and scary cost and walked me through it step by step.

Paschal plumbing came out right away in the morning and had our problem fixed fast !I would recomend them highly! Thanks again!

According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.

From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!

Expensive but repairman was knowledgeable and professional

All Good

Wes was very professional and knew what he was doing when it came to repairing my heating system.

My long time issues with my HVAC system were diagnosed. Optional repair or replacement options were given. Work was completed timely with thoughtful followup.

Seth and Andrew was very nice. And called me ma'am and took care of my business for me .Thank you Seth and Andrew you did a good job

The young man who came out was very nice and very knowledgeable. He did a great job and I would definitely hire them again.

They were very responsive scheduling service to fix my heater. Corey was great to work with and had me fixed quickly!

Everyone I dealt with was very professional and polite. The installation personnel were efficient quick and very professional. Would recommend to anybody

Friendly and helpful. Good work

Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!

David checked my heating system said everything looked good thanks

We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!

Goes above and beyond so helpful.

Billy Diaz was great. Very professional and did a great job fixing our issue.

Kevin did above and took his time to solve the situation.The unit seems to be functioning properly again, thank you explaining how it works, we truly appreciate that! God bless.

Good professional service.

From meeting Mathew (for their easement) seeing how he checked things I never thought of, he was pleasant and never pushy. It was over the Christmas & New Year holiday. The unit came and they found a leak in the new unit, they could have fixed it & saved themselves time and money. But they did the right thing, they called for another unit, had the installers wait for over an hour for the new unit. After the installation they tested the unit on cooling, heating & the emergency heat strips. I am VERY pleased with Pascale's service, from the phone conversations, a everyone that came to my house. I highly recommend this company.

Travis did a good job of explaining my options with repair vs. new unit.

Paschal sent tech out next day as scheduled. Robert was very professional and knowledgeable about the PRV valve problem. Fixed problem within 2 hours. 2nd time to use this company for different home issues in the past year. Satisfied with results both times.

Very fast friendly service.

As always, this company and everyone involved has been wonderful to do business with.They are prompt to schedule an appointment and very clear on the work done and cost estimate.

Technician was professional and very knowledgeable.

Val from Paschal was professional, knowledgeable and helped me understand every step of his suggestions. I had a horrible flood in my home and they repaired the issues bringing me up to code where a previous plumber did not in the two months prior. I’m grateful for the quick response time and how they worked with me.

Very nice men that came to inspect. They were helpful and very personable.

Great fellow

Arrived on time, very professional and seemed very knowledgeable of what the problem with my system was and what needed to be done to fix it!

Friendly

The tech was very nice and knowledgeable in his work. He found the problem, corrected the issue and then explained what the problem was and how it was corrected. Thank you Paschal.

Called in the early morning, and they were here in about an hour. Replaced what needed to be replaced. Very professional. Spot on.

Great experience! Professional and high quality work.

Paschal always does a great job, and I appreciated Danny’s thorough evaluation and problem-solving. Definitely recommend them.

Explained everything to me so I could understand the system, what was going on and possible future action.

Awesome service! We haven’t ever had this good of water pressure through our kitchen faucet. Thanks!!

Super group of guys. Very personable and friendly. Fast, efficient, clean. Could have asked for a better experience.

I have been on contract with Paschal for 2 years now, and I can’t do anything but give great reviews. They are always responsive on the phone and then get to the house as quickly as possible. The guys who have come to the house have been so great to answer all my questions and explain if I didn’t understand something.

We have been customers for nearly a decade. We have always found the owner and his company to be honest, trustworthy, and reliable. We have referred plenty of friends to and they too have nothing but great things to say about the company.Just a word to the wise, this review was written 3 years ago (2019). Prior to a change of name and ownership, I can not make a comment about the current company and ownership.

very professional!

Quick response

Excellent

Replacing your entire HVAC system is a major expense and investment in your home. The system installation was completed yesterday and I can say the entire process has been flawless from the sales conversations to financing and then finally the installation. I usually have lots of questions and everyone at every step of the process was happy to assist in getting me answers. I want to give a shout out to: Travis for his patience and no pressure approach he was awesome to work with, Christie who I spoke with numerous times regarding financing and scheduling. And finally Carlos and Moses who installed the new system taking great care at many levels throughout the installation. Definitely a winning team and I thank everyone at Walker.

Caleb was very professional and clearly explained his findings during Furnace PM visit. Showed photographs to support his findings and recommendations/suggestions.He was very courteous and clearly a credit to Paschal.Thanks for the service call!Paul.

Josh was the technician that came out to service my Heat unit (was not coming on) He was VERY professional and communicated everything he was going to do and did. I will be telling others of this great service and Josh. B. Chandler

Hands down, Billy D. was the most knowledgeable and courteous. Walked us thru the entire process. Came early, and was very professional. Highly recommend Walker A/C - very satisfied and happy customer!

Prompt, professional service! Thank you,

Paschal won my loyalty for life this holiday season! Our pipes froze on Christmas Eve and they were willing to come out, find the frozen section that we had missed, fix the issue in minutes, and not charge us the arm and a leg other plumbing companies had quoted us. So thankful and grateful for them, and extremely grateful for the fact that we were able to have water in our pipes for Christmas.

Great service!!! Friendly family owned business. Service reasonably priced. Tech showed up on time and I did not have to wait all day for someone to show up.

They worked me in quickly. Robert the service tech explained the issue and how to monitor in the future. He was also patient waiting for me to get to the house, which was appreciated!

Great job... thank you

The serviceman was very helpful and considerate. He explained the problem and because of the problem, I actually had to do the repair because it was not unit related. But he didn’t put the small rubber hose back on correctly and the heat stopped working in about 30 minutes. I went and fixed it so we are good. That is the only reason I didn’t give 5 stars.

Repaired gas leak

Very knowledgeable, quick response time, all in all a good experience.

They helped me on Christmas Eve when my heater was not working!

Erick was great even though it was 8pm and solved the problem in less than 1 hours which was critical because temperatures were in the teens.

Great guy and great service!

Paschal is our go to HVAC company. We have used them for 20+ years and every single employee is in a word, excellent. So professional, knowledgeable and showing much care.2 days before Christmas, our heater went out. Temps dropped to -4 degrees (20 below with wind chill). I called Paschal in the afternoon and they dispatched a tech first thing the next morning (Christmas Eve no less)Anderson (our tech) showed up and went far above our expectations getting our system back up and running - our home is warm now and we are ready for Christmas!We will always use Paschal for all our heating and air needs.

The service technician was courteous, thorough, informative, and knowledgeable. The kind of true professional I have come to rely on from Paschal. Problem resolved on a most brutal weather evening. Thank you!

They came promptly just before a holiday. Seemed knowledgeable about the problem and was able to answer my questions. And, they offered options.

HVAC repair.

Fantastic service by experienced technician. Very professional, knowledgeable and helpful.

Found two gas leaks on the exterior of the house. Had gas line and shutoff ran to generator and a leaking regulator replaced. The tech was very professional and personable. Great save from the 2 degree Temps arriving.

They were able to get me scheduled on a very busy day, Alfonso came out and was extremely thorough in diagnosing the issue with the heater.

Absolutely great service and David was great and very professional, if I need service again I will ask for him. Thanks again for your service.👌👍

Furnace quit creating hot air for the house

Just having moved to a new house;I awoke this morning to my faucets making very angry gurgling noises with little to no water pressure! Due to the frigid temperatures, inclement weather of snow and sleet; I was nervous that my pipes have frozen.I contacted a few companies. At 7:00 am, one company’s answering service took my information and said the office would contact me.I also contacted Paschal at about 7:30 am- within 15 minutes I was contacted by someone from Paschal! They were very kind and receptive of my issues and said they would get someone to me by this afternoon! I asked for the cost and they explained that as well!At 11:30 am approximately 4 hours later, the technicians from Pashcal called to let me know they were on their way.No one from the first company has contacted me yet!Due to the weather, apparently my road was too icy! The technicians parked their car at the bottom of the hill and WALKED up to my house!! They could have easily said they couldn’t make it to me and gone ti their next call! Instead, they weathered the snow and ice and walked their way up, tools in tow! Getting here, they were very professional, knowledgeable and courteous! They resolved my issue and I would recommend them without hesitation!! A+++ serviceThank you for restoring my peace of mind!!

I really like this company. Always responsive and professional. They take their time and do a good job. I've used them for over five years.

Dustin was very friendly and worked efficiently.

Considering it’s a couple days before Christmas, and they were able to make it out in a couple hours notice, I was impressed. Friendly service, very reasonably priced and very professional. Will use them for all my my HVAC needs!

Hands down professional.

Luis was awesome. He listened to my questions and worked very hard on my air system. Paschal workers were all very responsive, courteous and friendly. I highly recommend their company. I bought the extended service plans because they were so easy to work with.Brad was excellent and far exceeded my expectations. He answered every question and fixed the toilet in the master bedroom. He did the house inspection and hot water tank flush. I highly recommend Paschal and will continue to use them in the future. Brad & Luis are awesome !

Both gentlemen were extremely professional and courteous. Explained everything in terms I could easily understand.

They were very knowledgeable and professional and they did a great job and I’ve been recommending them to my friends and family.

Furnace was not working

Andrew was on time and very professional.

The guy who came out and looked at my heating unit was super professional. He was very knowledgeable and explained everything in a way I could understand. I appreciate his help and advice!

The service tech was very professional, polite and knowledgeable about what was wrong an how too repair the unit.

Technician was great! He was polite, assessed the problem and fixed the problem. I will keep their phone number for future problems. Highly recommend!

We had a shut off put on are hot water heater

David Juanes and his coworker were both professional and timely.

Very friendly and courteous !!!!!! Cleaned up better than it was before work. Will contunue to use them for all my air and heating , will recommend them to everyone . Professional from start to finish. They seem to enjoy thier job and that is so nice to see that.

Paschal was great. They took time to understand what was wrong with my furnace and patiently explain what was wrong and what needed to be done to repair it. The repairs were done quickly and well. Financing options were thoroughly explained and communication was excellent through the whole process. Would highly recommend.

George gave us excellebt customer service and went above and beyond to take time to not only fix the issue with our hvac unit , but he also spent hours troubleshooting why the problem was occurring. He spent time with me explaining everything and keeping me informed of everything. He was also transparent in the pricing and upfront before repairs were made. Jorge also came first thing the next morning to address a issue we had free of charge. He is very very thorough, has good communication skills with his customers and shows excellent customer service. He is truly a valuable asset to his company and he gives his customers great customer service and peace of mind. Thank you Jorge !

The technician was very friendly and knowledgeable. He wasn’t too pushy with offering other services.

I have been with Walker A/C for over 10 years. As a retired RE Broker, I can tell you that they are professional and the price is always good.

Erick Munoz Cruz was very professional and courteous. He finished our HVAC maintenance quickly and communicated any issues he found clearly and with a great sense of knowledge.

Thank you! Did a great job getting me up and going fast!

Jerry, was our technician today, He's very professional and knowledgeable in his craft. We thank you so much for getting our home back on track. Jerry is a true asset to Paschal. Thank you from the Shaw family.

Great service! Thank you.

Everyone is professional, knowledgeable, and friendly! I like that my HVAC tech takes the time to explain everything about my system. Guardian angels for my heating and air without getting gouged!! One happy customer!

Billy Diaz was a very nice young man and very professional!

Very professional and helpful find the root of the problem with the water heater

Very professional and courteous.

The tech today was timely, very knowledgeable and addressed all of my drain issues and questions. He did a great job. And I am very pleased with all of the techs who have come out since I have been using your company. These include HVAC, AC and plumbing techs! 5stars “plus”

Dillon and Matthew were both very professional. Service was done in a timely manner. I couldn't be happier!

Highly recommend Walker Air. Technician notified me before arrival which was very much appreciated. Billy D. was prompt, courteous, informative and thorough. Will definitely continue doing business with Walker Air.

My technician, Billy, was very conscientious and thorough with his maintenance service.

Informative, on time , efficient

Quick diagnosis and correction of my operator error operating the thermostat.

Great quality, friendly and timely service.

Billy was great and personable

Replaced HVAC system, showed up as scheduled, worked straight through to completed. Install looks very professional. Techs went through the operation of the equipment with me. Very pleased!!

I fund my trading account all by myself and give her the access to manage my trading account and I made withdrawals of $11,550 in a week, please i am very happy to introduce all friends and family to invest for themselves and their family.
Instead of looking for other evil ways to make money or to increase there worth in life thanks😊😊
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WhatsApp: +1(707) 593-6134
She is very trustworthy and reliable

Installed new ceiling fan. Did a great job.

Hot water issue and they took care of the problem.

Great experience today by my technician Tyrone. Completed a thorough maintenance/inspection check on my heating unit, and provided a detailed report/explanation of services.

Great job by Herbert. He was fast and efficient. Explained what he had done and also explained his recommendations and how they might improve our systems.

Paschals came out for our seasonal heating unit inspection. They were on time and very friendly, informative and efficient

I had a tech named Chris out of the Fayetteville area and he definitely went above and beyond his job and my expectation so thank you very much for your attention and awesome never give up attitude.

Second time using Paschal’s service and have always been satisfied with their prompt and reliable customer service. I will continue to use them for my property.

Technician was very personable and professional; and he also provided the data of what I needed done to service my unit.

Was impressed with the service. He did a great job of explaining the issue. Helped me understand how my heater works.

Robert and Cesar did a great job! Highly recommended!

5-Star Rating

Work not done yet.

tech was on time and knowledgeable and explained what was wrong and explained the way to fix and and laid out my options for repair and wasn't pushy about having them fix it. would recommend.

They replaced a toilet and drain pipe. However a couple of days later we noticed water spots on our bathroom ceiling. They came out immediately and replaced the toilet gas vent pipe that the roofers had broken and jimmy rigged with roofer tape. They are very professional. Highly recommend them.

Technician was extremely knowledgeable and open about the HVAC system

All I can say is, Robert was one of the nicest servicemen I’ve ever had the pleasure of working with. On time, honest, and went above and beyond to help us out. When it became the 11th hour, instead of going home to Rogers, he drove from Mizzou down here to help us out. The communication from the ladies at Pascal was spot on. Steph and Val I believe were their names.Because of this service, we will no longer use anyone else for our HVAC/Plumbing/ Electric and whatever else this team can fix. We are Pascal people from here on out!-Josh Peckenpaugh

Kevin Mynatt with Paschal is very thorough, knows his job inside and out on my Trane heat pump. I am very satisfied with his work and knowledge. Paschal is very lucky to have a quality service technician like Kevin working for them!

Super helpful. Kept me updated throughout

Shane installed a new type of air filter. Had to tear out the old one and install new one. He always does such a great job. I always ask for him when I call. They do a great job!

Arrived quickly and very professional.

My repair technician was very helpful and got my heating repaired.

Excellent job! Very thorough and detailed.

A little more expensive but on time and professional. Would recommend for those in a pinch!

Two new service calls, both great. Heating service and generator service. Excellent!1-year service performed on our Kohler generator. The service technician, Ben, was professional, courteous, and competent. I hope that Paschal will continue to provide technicians with the high level of competence to which I am thankfully becoming accustomed.

all was perfect.

Casey came to my house on Sunday to help expedite the process of quoting service.

The serviceman David was exceptionally knowledgeable and efficient in his duties. He himself was a quality individual and I'd have no problem calling him back.

Reset thermostat

Their people are always polite and do the job in a quick and efficient manner. Once they are done, they make sure they have everything put back properly and is all cleaned up. This visit we had Kevin and he made a recommendation for an addition to our furnace that will help keep all of the dust from out shop out of the furnace and thus out of the house. He had the equipment on his truck to install the recommendation and had it completed in less than an hour. That is what I call customer service.

Very prompt and professional!!

Great job! Speedy and efficient! Thank you Kevin!

Joseph did a very good job, we were very pleased!

We had our semi annual hvac checkup completed today. The technicians who performed the service were competent, professional and thorough. During the check they identified a weak capacitor and changed it on the spot. We regard Paschal as the premier HVAC company in the state and feel exactly the same about their employees.Avoid the hassle, go Paschal. We just had the check up done again, this time by Louis. Terrific job.

Allen took the time to go over all my options. I was very comfortable working with him and finding the right solution. He’s very knowledgeable and had everything working again quickly.

Anderson is a sharp tech, found and fixed our problems and waited to make sure that the thermostat and the unit worked correctly

The technician was professional, courteous and knowledgeable.

I really want to say thank you for coming out and replacing my water heater. Everywhere I called stated some reason why they could not get to me today. Your team was very nice, gave me a coupon , and cleaned up after themselves. I truly appreciate what Paschal did for me during these busy times. Thank you.

Our kitchen sink wasn’t draining so we scheduled a check with them and they came out, told us what it was and what it would cost and within a couple of hours it was fixed and we were happy again!

Very professional and thorough.

Alfonso is an excellent service person, he is very knowledgeable and efficient.

Erick was polite, knowledgeable, and informative. He is a good representative of your company.

While I am unhappy with the prior service on our HVAC system that necessitated the request for a technician on 11/16/22; my husband and I were more than happy with the technician who came to the rescue. Bryant was the name of the technician who arrived at our home to determine the cause of our brand new HVAC system tripping a circuit breaker 5 times in 4 days. Bryant was able to ferret out the problem, an incorrect wiring during the installation of correctly sized heat strips for our system by the previous technician. Bryant communicated to my husband what had occurred and what was done by him to correct the problem and went out of his way to label the electrical boxes on the HVAC unit to make working on the system in the future. Bryant is a definite asset to Paschal.

Excellent professional experience with Samier Martinez once again!

Install gas hot water heater

Personable and professional, these guys are very helpful, explaining what was needed and how to keep my systems running well.

Robert is great and very professional. He kept us updated on the issues and cost. Will definitely ask of him on any future projects or repairs.

They were very professional and patient. They answered all of my questions.

Samier Martinez is a polite and professional worker. After completing his work he also informed me of other services offered by his comoany, without being pushy or overbearing about trying to sell me on it. Because of this, should I need these services in the future I will be sure to call this company.

Samuel checked out what was wrong with my thermostat and diagnosed that I need new breakers. That will be scheduled ASAP.

Great job ,fast ,will use them again

Paschal went above and beyond expectations to install my new HVAC system. I was very pleased with the installation process. I would highly recommend them.

Very professional they explained everything and told me everything they were going to do answer the question I have. Very happy with the good service they provided I will definitely call for any future service.

After the first AC company come and replaced my entire unit. There several things they messed up. I called Walker and Air twice now and both times they were able to fix the issue quickly! Brian Rooker was my technician and he did a phenomenal job! I highly recommend!

Outstanding techs at my house today. Please thank them for this positive experience. They were thorough and explained everything in a polite and professional manner. Thank you

The tech was punctual and did a good job and was in an out pretty quick. All the problem was that the thermostat needed a new battery and he could have charged his $85 service call just for replacing a battery but he did other things for the heater maintaining it which I thought was pretty cool. Thnx. Scott P.

Alex did a wonderful job explaining what needed done and after getting the parts, had the job done in no time at all. He is an outstanding asset to your team.

Craig a great tech.👍👍👍👍👍

They were able to get us in right away for an estimate on our water heater replacement, and then back the next day to install. They were running early the day of installation,but had no problem giving me an extra 30 minutes to finish a work meeting I was in to get home. They were very professional and took the time to explain the warranty and the next step for us as far as maintenance. Overall, an excellent experience.

Jorge Diaz came out on Friday Nov 11th and replaced the motor in our Daikin AC and heat pump unit. He did a great job and Walker AC honored our warranty with the previous company, Metro Energy Savers and did not charge us anything for parts or labor. That was exceptional customer service!

Good customer service/friendly and didn’t stop until problem was solved. Highly recommend

Great job

Checking on furnace for winter. Calvin was pleasant, quick and efficient.

Brian was amazing! Very professional, explained the costs up front and talked ne through everything he was doing before, during and what to do after. Would recommend to anyone needing plumbing help.

Tech was very friendly, explained every task he was doing and his findings as well as suggestions.

Herb was very personable and professional.

Professional service, explained how the inspection worked and how they determine if unit passes . Sammy was courteous, respectful and thorough . We will ask for him again in the future!

From start to finish I was impressed. Every person that I spoke to or who came to our house was friendly and professional. I don't feel like any detail was overlooked. These guys also got the job done in about half of the time I expected. We will be using again and recommending to our friends

Professional, knowledgeable, punctual.

Bobby was a true professional and was passionate about his work. He took the time to explain the needed repair and explain our system to us. I will use Paschal again and I would recommend them to anyone who needs their services.

Absolutely the BEST from initial contact, confirming appointment, communication with service tech to explanation of charges, Paschal was A++++!! This is my 3rd time using them & will continue to choose them in ALL my future HVAC, plumbing & electrical needs.

Very professional. Got an appointment quickly. The technician was on time; they even called with a 30 minutes heads up. The did the work quickly, efficiently, and on budget. Will use in the future!

Regular maintenance. Identified blower needing cleaning and will schedule to upkeep system. Installed system originally and have maintained since. Will use in future and have referred to others!

Don did a great job!

Very nice and professional. I would use them again.

They were very professional and easy to work with.

Very good service

Have been a customer for over ten years. Never had a bad experience with this company.

The electricians that came over today were ahead of schedule. They went above and beyond to help me out. Great work, great experience. I would definitely use them again.

Good service. Friendly and professional service personnel

Sewer drain issues. They promptly came out after the weekend and had the problem solved quickly. They explained what they were doing and why. They completed the job and and advised on future recommendations. Will definitely call them again if I need anything that their company offers.

Professional service.

Excellent service and great employees

I was very impressed with Rick and Austin, who came out today for a plumbing issue. They were both very kind and considerate and explained everything beautifully. They took care of the matters at hand and offered great advise & suggestions. Highly recommend these two!

Josue very professional and knowledgable!

Excellent work very professional quote me a price on a water heater will definitely have them to install it

awesome customer service and repair/preventive service. Knowledgeable Technician.... Herbert is great at what he does for us....

Kevin did an amazingly thorough job and was able to instantly rectify 2 issues found.

Tech was polite and professional. Very thorough

Wonderful experience start to finish. The call to schedule was quick and thorough. Brad communicated clearly about his arrival time, and did arrive on time. He explained not only the problems I was having, but also the different options I had to go about it. I ever learned some about how my plumbing works. Great experience.

Robert was very personable and friendly

The tech was on time. He was courteous. He performed fall maintenance on my Trane heating system. By performing maintenance it has cut down on repairs.

We had Kevin in our home today doing Furnace Maintenance. He was so friendly, professional and informative. We have had Paschal in our home to do many things over the past 2 years and always recommend them to friends/family. We’ve had negative experiences with smaller businesses around timeliness and professionalism. Paschal is doing customer service right!

I am happy with their prompt, high quality service.

I am very happy with the response time & courtesy shown. They kept me updated as to when the service tech would arrive. Service was completed in a timely manner. I appreciate the professionalism of Lyerla Heating & Air. I am giving them 5 Stars!!!Rebecca C.

Both Robert & Caesar were professional and courteous. They both provided great customer service.

Excellent job!

Installed 2 water faucets did excellent work and took care of everything definitely be using them for future projects they also take care of my heating and air

There was a gas leak in the house. The gentleman came on time, called before he left his last job so I didn't have to stay home and wait, explained everything before he started. Found the leak and repaired it immediately! Thank you, will use you again.

My experience with Paschal was entirely positive. Kevin Mynatt was my service technician. He arrived on time and worked tirelessly for the three hours at my residence. He was personable, knowledgeable, and helpful. He is an outstanding representative for Paschal.

Technician was on time, professional, friendly, and thorough.

Checked my tankless hot water heater thoroughly even after its system read as no problems. Contacted others for additional info and contacted manufacturer. Replacement parts ordered. Great service.

David unclogged our toilet in record time and even helped clean up the floor and under our bathroom cabinet.He was very friendly and very professional. He went beyond what was expected.We do ALL our business with Paschal because we can rely on knowledgeable employees.

They did an excellent job. Replaced all the duct work under my house. It looks beautiful right now. I didn’t know it was such a mess. it was done prompting they were on time early in the morning worked all day. Excellent company ! highly recommended!

Logan showed up earlier than we expected so that was excellent and was very informative on what he did to the system. Being in the ac business myself in another state it’s great to see a quality company who is honest and professional and who will take care of my moms unit there in Searcy. My only suggestion to the company is that techs should wear booties inside the home, especially when doing service inside and out.

During a period of extreme cold, I had concerns about my heat pump. Lylerla responded in 3 days and thoroughly inspected my unit. I was extremely satisfied with Johnathan's expertise. He explained what he did and was very patient with me while I asked questions and took extra time going over everything I should know if this ever happens again.Thank you so much and I look forward to doing business with Lyerla HVAC.

We love Lyerla. They are so responsive. We had a heater problem and they were here within an hour. Thanks so much Lyerla!!

It was really hard to find a plumber. Paschal was very helpful and professional. Thank you for the help.

Had them give me a quote for new HVAC. Austin was excellent. Answered all our questions and very knowledgeable and professional.

Austin just left here after doing a fantastic job. He was very patient and understanding and I really appreciate that.

He had us up and running again in no time, and explained things to Mom and I.

He had an all around great attitude and personality, especially for a Saturday morning.

If only we could have talked him into staying and doing the backlog of dishes. He said something about other calls ....excuses, excuses 😁

Thank you Austin and Paschal!

First off called them to come out for a estimate on new unit heating and cooling! Fast response came out quick review gave me a estimate and offered financing through Wells Fargo with 0% interest rate! With in just a week called and said they had everything read for installation we set a date three guys showed up! Around 8 am excellent service super nice guys talkative and explained everything very pleased very professional and would definitely recommend them for new or repair services! Thanks Guys! Awesome Job!!

Very timely. Technician very business like.My first time using your company.

We used them for a stopped up drain. They were here in less than 30 mins. and Brian the plumber was very professional and knowledgeable. He had us fixed up in no time. The price was very reasonable.

Repairman Jared came to get our heat going today. He was very professional and so nice. He made quick friends with my dog and got us fixed up in no time. Thanks Jared for your good work!

Immediate service, knowable technician, explained the issue and got it fixed. Very pleased with the outcome and the technician.

We needed repairs but they were fixed quickly and hopefully prevent further problems.

Service is awesome great service and very prompt when you need it

Friendly and knowledgeable. Answered all of my questions. Work completed to my satisfaction.

Showed up on time and explained the quotes. Very friendly

Lance came out to our home and giving us options for a new heating/air unit. Lance was not only friendly but honest and we believe he offered us what we needed to fit our needs, great salesman. Brent and Chris came out to install our new unit, very quick and efficient! They were also eager to help us set up our thermostat and use the app. Great men working for your company. We appreciate your service! 5 starts and highly recommended!

I have had Air conditioning company’s that only wanted to sell me expensive options.Today Waymon with Metro Energy Savers was professional, explained and showed me the issues, and how we could correct our problem. I felt he was honest and very professional in repairing our air conditioners. Thank You Metro Energy and most of all thank you Waymon for the honest and great job!! I will definitely recommend Metro Energy Savers!!Thank You! You are a great technician and explain everything about our system. we appreciate your excellent service!

Service man was very nice,he explained everything that he was going to do, very professional his name was Andrew

We've had positive experiences with Paschal in the past for HVAC, and this experience for plumbing repair was equally positive. Alex was great, he explained everything up front and even went above and beyond to ensure our repair would hold up even better than it was initially installed. These last few encounters with Paschal has convinced me to try their annual service contract, so I'll try to update my review after having some of the preventative maintenance done in the near future.

Fast, competent, quality replacement of defective PRV.

We just moved to MO and into our new house. While attempting to install the washer I realized the safety valves leaked if not turned off completely. I called Paschal and they were able to send someone to the house within a couple of hours.Our technician was Austin. He called ahead to provide an ETA. He arrived on time and was professional. He quickly troubleshot the problem. He provided a couple of options and allowed me to make a decision as to what I thought was best while leveraging his expertise. He was efficient and wrapped up the project in short order. He cleaned up when finished. Very positive experience!

Very professional and informative about the work they were preforming

The technician was very knowledgeable, professional, and thorough.

Clogged drain pan. Opened with out problems & was included in our membership plan. SAMIE WAS VERY PLESANT & KNOWLEDGEBASE.

Herbert performed his usual professional work here, a real asset to walker HVAC?

Was great. We had a good experience. Fast and friendly. Had a fan motor go out and they handled all the warranty paperwork, had someone out and he was super professional. I'm glad we used them

The technician was at my house the next day after calling. They came to remove and replace garbage disposal. $550 for everything. Felt it was a little steep but they were fast 👍🏼

We’ve used them to maintain our lease HVAC systems for about 3 years. Front desk personnel are super friendly and follow-through. Techs are polite, thorough, honest. Henry Villareal just did the maintenance on our home units, and I’d definitely recommend him. Took pictures of some of the before-after on cleaned parts. Worked diligently.

I’ve used Paschal for HVAC and plumbing services at more than one location. They are always easy to contact, professional, courteous, and explain things in a simplistic way. Joseph is a recent example employee who exemplifies these traits.

Arrived on time, is very efficient and personable! So nice for a change to meet someone who is happy to be working and actually has a good work ethic. Thank you Jonathan!

Alfonso was the epitome of professional and demonstrated his skills with his thoroughness.

Very professional and knowledgeable, from first call to completion of work. Thank you, we will use your company again for sure !

Alfonso was very thorough and explained everything he did. Definitely recommend them.

David was super nice and professional! Very informative and honest. Made us feel like we made a great choice when calling!

Kevin was very knowledgeable and professional!

Always trust Walker to keep my HVAC working.

Reliable

From the beginning to the end they exceeded our expectations. Friendly and professional at every turn.Our home was constructed in 1906 with an HVAC system installed in 1996. It was time to upgrade.There were a total of 11 guys (that we saw) who worked to replace our entire electric HVAC system and built ducting to make our outdoor wood furnace more efficient. They had to climb around the hot attic and belly crawl all over under the house. Yet, they took the time to put drop cloths over our furniture and flooring to prevent mess and cleaned up after themselves at the end of each of the 7 day project.Everything installed works right and looks good. In the places where drywall, plaster and paint were damaged as the new vents were placed, they repaired and painted to make it look as though nothing had been done.I seldom take the time to write reviews but these guys deserve kudos for a job WELL DONE!Thanks to Chris and all these guys for completing this project in grand fashion.

I called to ask about when someone could come out to look at my water heater , after calling two other places who had a 2-3 days wait. The operator told me they could get to my house the same day within a couple hours!! I was so happy. Brian arrived with a smile on his face and ready to get to work. He gave me good , clear , information about my water heater and then once we came to a conclusion what needed to be done, he communicated well with me and my husband who was on the phone with us. He made sure understood pros and cons. Very personable and friendly and great communication! Highly recommend this place! You will not regret it. For a flat rate that doesn’t change no matter how long they work on your home appliances, it’s seriously the best ! Thanks a lot brian!!

Service was excellent. Technician was polite, efficient and completed the service quickly.

As always, Metro Energy Savers is the best. Thank you for your excellent service again

Great service

I love my technicians they were very professional they told me step by step what they was doing they even seen some more repairs that I needed under the house and said if I hired another plumber to make sure I took pictures so they didn't mess up the work that they had already completed but just to know if the two repairman could contact me that they did the service for because of my plumbing issues I would like for them to do at least one just to come back by and see me so we can talk about it the cost and everything these people were so nice and so professional like I said they let me know other problems that I had that needed to be fixed they cleaned everything so good they cleaned up after themselves they did a wonderful job if I had to have any more work done I would love for those two gentlemen to come back it was actually three but I only met two so you have hired some excellent workers you should give them kudos and a pat on the back because at my address and my job that got done it was just such a blessing and I appreciate everything that they done thank you very much for your services and your two technicians that was so professional and loving and caring thank you Margaret Mccallister

So professional and on time. Wonderful technician. He was calming and honest.

Everything from a brand-new install of 3 units to yearly maintenance and minor troubleshooting---techs are all great at this company. On time, quality work, full explanation of what's going on, etc. Thanks, Alohonso!

Jorge Diaz, was a professional from the time he arrived at our residence. After he diagnosed the problem, he wasn’t 100 % sure of his findings so he called in his manager to verify is final diagnosis. After a second set of eyes viewed the issue, it was determined that a part was not necessary. So this call actually saved me money.I know there maybe some out there that are thinking well Jorge didn’t really diagnose the problem correctly but I’m glad he was humble enough to say let someone else check my work. They both could have very easily said yeah the other part is needed but they didn’t. To me this shows a high level of trust and would definitely recommend them.

Also checked my AC. Great service and very knowledgeable.

Super easy checkup for my HVAC system. Very knowledgeable crew!

I’m always VERY satisfied with the service from Lyerla and the quality of my Trane heat pump.

Bobby was very knowledgeable and helpful

Fast efficient service! They had our issue sorted out in 1 day!

Very nice, efficient and helpful!! Explained everything to us and did the job well. I’ll definitely be calling them to come back for my next service

Great job. Team workers, Moses and Carlos are exceptional. Thank you very much.

I have used Paschal for all of my HVAC needs for over ten years. I have always been impressed with their employees’ professionalism and curtesy to their clients. I highly recommend Paschal.

Fast efficient and affordable service. Friendly technician who explained his work thoroughly.

On time with calls prior to arrival. Both teams were educated, professional and took the time to go out of their way to make our problems a non issue. Very impressed.

Always prompt and courteous ….

Joseph was on time and professional!

Great experience, Logan was very professional

Alfonso was the technician at our home today, and he was very pleasant and thorough in his communication. He explained all that he was going to work on, and when he was finished he told me everything he accomplished. He made me feel very secure in what was done today!!

Clavio did a great job, 100% professional high performance quality service , he did help me with few questions. I would strong recommend Clavio from Walker

Never disappointed. Great from first contact to service technician. Five stars for Matt.

Hogs by 90!

Brian was very professional and meticulous about his work. He double checked his work to make sure there wouldn’t be any problems. Courteous and friendly. The repair price was very reasonable.

Professional, excellent knowledge of systems..purchaseda new A/C Heating system from them.

Great whole home service. Completely prof from start to finish

Ivan was at my home in Carthage today. He did a fantastic job, and he was very knowledgeable during the service call. This was a follow-up to a new system installation that was performed in June. I have been very satisfied with their professional staff.

Great guy and did great job

These guys did a fantastic job. Very professional and know what they're doing. Had a main drain line clog.

I would recommend this company to anyone looking for hvac repair or install. They are knowledgeable and very professional.

Sh

Erick was a pleasure and did a great job. He explained the work he did and suggested some items that may need attention in the future.

I have used this company a lot and would not use anyone else. They are there when I call and always nice and honest!

Jorge was very polite and repaired the issue quickly

They came out and did my biannual maintenance. Henry did a great job. Great tech, very nice, and knowledgeable. Thank you Walker AC!

Joseph was polite and completed the AC repair quickly and with a smile. Thank you for fitting us in to your schedule. We LOVE Paschal’s employees.

Joseph did a 5 star quuck repair today!!

Technician was extremely knowledgeable, very friendly and answered all my question. Very pleased with the service today.

Logan serviced our system today and did a fabulous job. He was courteous, professional, and we are completely satisfied. I highly recommend Paschal!

Technician Samier Martinez was professional and knowledgeable. He quickly diagnosed and fixed the problem with my AC. I really appreciated Samier’s great customer service and care.Thanks Samier

Customer service was absolutely amazing. Benjamin F. provided not only quality, but higher level expertise that we couldn’t find anywhere else.

Walker Co. was absolutely amazing. My neighbor recommended them because she was telling us how awesome their service was and professional and how thorough. I called the same day, and they were here in less than 24 hours and was in constant communication. I am so happy I went with this company, and not to mention its affordable and the customer service from the operators to the techs were outstanding. You won’t go wrong with them!!! Thank you Walker!!!!

Joseph was on time, knowledgeable & very pleasant! No sugar-coating.. straight up! Thank you for the full truth! We will use him again !

Alfonso was very professional and a great help. He answered our question with courtesy and kindness.

Brad did an amazing job and got the job done quickly!

Jose was very professional.

Billy came to the house and was very knowledgeable and professional. He explained what was needed and the did repairs. Very happy with customer service as well.

Brad was very professional and did a outstanding job..He was here right on time and did a great job making sure the problem with my drain was fixed and working correctly..If I need anything done in my home with plumbing , electrical or with my HVAC system I’ll call them!!

Did professional service, in an expeditious manner

Scheduled for the next day when I called

Regular service for winter. Found a failing capacitor.Had one on the truck.Ready for winter.Good service. I would recommend Lyerla to anyone.

Firm is very responsive. Matt knows his stuff and is ready to explain the issues at hand.

Always pleased with work Walker Air gives us. Two very nice young men were are techs today. Very professional and explained to our understanding. Thank you

All Paschal personnel involved in the project were extremely professional, courteous and helpful. Couldn't have asked for a better experience.

My AC had quit last evening. I called them and they were able to get a very professional repair man about noon today.The gentleman who came was a very nice, professional repairman. Knowledgeable, only took him a few minutes to repair it. Thank you so much!!!

We just had our entire heating and cooling system replaced along with an inline air filter by Lyerla. The Installers were great. Very detail oriented, knowledgeable and very personable. I love the fact that they have a maintenance package for the future of our system. And you won't get a better quote anywhere and there won't be any added costs. I highly recommend Lyerla to anyone needing the services of a truly great Heating and Cooling company .It's now been a year since Lyerla installed the new Heat & Air system and I am so happy with it. So much more efficient and quieter than the last one and the savings on our electric bill is tremendous. The technicians are fantastic, they just performed maintenance on our unit and all is well, I love that I don't have to remember to check or replace the in-lineHepa Filter we had them put in. The maintenance package is a big plus.Definitely choose Lyerla if you are in the market for a new system or if you just need maintenance on your existing unit. You won't be disappointed.

Well represented, courteous and efficient.

Every professional

Prompt, professional.

Ben did a great job. He was patient, found the problem and made the repair to get the AC working again. I was informed every step of the way. I would highly recommend Walker Air Plumbing and electric as well as Ben. Thank you.

Juan was super knowledgeable and helpful. He was able to get my a/c back up and running in no time! Would definitely recommend!

Atic stairs was put back not like it was before and a mess left in the attic

Jorge very professional and pleasant. He troubleshooted our AC problem and nicely explained it. It was aloose wire.We appreciste the rapid Service response . Glad we have maintenance plan Thank you.

MY EXPERIENCE WAS OUTSTANDING!!!!! SHOWED UP ON TIME, DID EXCELLENT WORK AND MOST IMPORTANT, PROFESSIONAL CREWS!!!!!! THANK YOU FOR A JOB WELL DONE!!!!!!!!!

Great service technicians

I had someone come out and fix and outside faucet, but not replace. The technician was super nice and knowledgeable. He fixed it without problems and answered all my questions. It was a bit pricey for a faucet replacement, but I don’t really know what they charge per hour etc. it just seemed like a lot. Otherwise pleased with the end result. I’d hire them again. They even came out the same day.

Professional, courteous and knowledgeable. They good to answer my questions and concerns. They asked before they left if I had any addition questions. Nice experience

Overall a good job done and I’ll recommend them to anyone else

All abave

Five stars. Had an issue finding a OEM part. None in the United States and one to three month lead time.Bethany was instrumental in working with the manufacture to come up with a solution. It wasn’t easy but she got it done. Once the solution was finalized The work was completed the next day.

Service was professional

Samier was super helpful, kind, and respectful and arrived in the window provided to us. Setting up service was easy with the chat function so I could respond on my own time.

Good company. Been using them for many years. Reliable, responsive and trust worthy.

Crew were friendly and professional.

good quality service very prompt

Replacing hot water heater

The timeframe to complete the work was not promised, however I was given a 30-45 minutes heads up on the arrival of the technician. Benjamin was friendly and professional. He completed his work with no problem. Thanks Benjamin!

Erick Munoz Cruz was very professional. He detailed what he was doing and answered any questions I had.

Lance showed up on time, very knowledgeable about the problem we were having and corrected the issue for us. We will use this company again.

Robert was very knowledgeable and explained the repairs he found necessary to correct the error codes and complete the bi-annual service to my HVAC system.

Bought the maintenance plan when installing my complete new HVAC last year. They discovered & cleared my A/C drain that I didn’t know was clogged. And blew out & tested my secondary drain & cleaned A/C condenser. Very impressive team of guys!!!!!!

Pedro was wonderful. He and his partner fixed everything even tho dispatch DID NOT inform him of ALL the things that needed to be done!!!!!

Martin was very professional, discovered a problem doing the seasonal inspection and was able to make a repair immediately. Impressive.

best service man I've ever dealt with ,Joseph, is excellent, very knowledgeable and always explains exactly what he is going to do to fix your problem. and he has never even mentioned about replacing my units. I recommend Paschals to anyone who needs their expertise.

Super nice people. On time and very professional

Same day service installing 2 water heaters in our home. Friendly and helpful repairmen Sebastian and Zack. I really appreciated their timely service!

Installed a new HVAC system when mine died in the middle of summer. Extremely fast and professional. Very kind and knowledgeable. Highly recommend.

Technicians were courteous and professional. They explained all services and answered questions. All went smoothly.

Robert and Cesar came out on a Saturday help me with a very unfortunate sewage back up- They worked so hard and were incredibly friendly, professional, and helpful! Even when a larger problem arose and we needed to wait for another team to come out on Monday they were very helpful and explained everything that was going on. They worked with me to find an affordable solution to a big problem, and I couldn’t be more grateful and happy with their help! Absolutely recommend

Timely, knowledgeable, professional, pleasant.

This review is for the technician Alfonso Fascio. Alfonso was professional, courteous and knowledgeable. He took the time to do a maintenance check on my two AC units. He answered all the questions and event checked areas of concern I had about my damper motors.Although he wasn’t able to finish due to rain. He told me what to expect I terms of Walker Air following up to reschedule. I will await their call.

They did a great job.

Chris was very efficient and polite. Would highly recommend.

Ours was not an emergency outage, but they still responded with in 3 business days. Very professional; explained what they were doing, and why. Won’t hesitate to call them again.

Very professional and efficient. I called in the afternoon at about 2:30 and they had my A/C cooling again and gone by 4:30.! VERY impressed with the service! Thank you for the great service which is very unusual these days. Will definitely call again when needed!

The technician, Andrew was most courteous and professional in his diagnosis of my geothermal problem today. He was thorough timely and precise. His explanation of the assessment was such that I could easily understand him and feel very comfortable deciding what the next logical step was going to be. I had a totally exceptional experience today in dealing with an issue that is difficult for the average homeowner to understand. He was honest and his candor was genuine and very much appreciated .

Thank you so much Andrew!

Paschal installed our heater and air conditioner within 2 days of our calling. Fast and professional service and the work was done in a day. We were so happy with the job we had them install a tankless water heater. We have been very happy with the products and would strongly recommend the company!

Matthew Evans was on time and very polite and explained everything very well. Very professional. Answered all the questions I had. And got my system cooling again.

Professional and courteous service, the technician explained options and rationales thoroughly.

Extremely professional!!!

pipes to pool heater

Jacob and Brian were very timely, personable, and professional. I am very pleased at their work and will be using paschal in the future !

5 star!!!! Great company. Great service. So glad we went with Paschal for our HVAC needs.

Val did an outstanding job! Very professional visit. Excellent communication before, during and after the repairs were completed! We have used this company several times and are very satisfied with the quality of their work.

Ian was outstanding. Very professional. I called in to report how outstanding he was and how much we appreciated his efforts.

We just had Kevin come out and do a maintenance on our HVAC unit. Felt like he was very knowledgeable and very thorough in his findings! Appreciate him taking the time to explain everything in detail to me and answer any questions.

Great Job!

I absolutely recommen Lyerla 100%. This company put our system in when we built our house, 5yrs ago. They are so professional, in whatever you ask of them! We recently wanted them to come check our a/c because it started kicking on more then normal. Johnathan came out and showed my husband what it was doing, and told him what it was needing. He ordered the part and was back within days. After he got everything set, he had my husband come back under the house and literally SHOWED him how much better it was working, instead of just saying that he was done. My husband was so impressed that he could SEE the difference in how the unit was working! If Lyerla lets you know that Johnathan is headed his way, just sit back and relax, cause he takes care of EVERYTHING!! Such a polite, very professional man!!! Lyerla, truly has a ROCKSTAR with Johnathan.Another thing I truly appreciated was the communication between me and the company! I had sent an email about needed service and they responded to my message so quickly! Not only that, sent an email AND text to remind me the next day of our appointment, and the next morning. Sending me an email and text letting us know that Johnathan was on his way, and sent us a picture of Johnathan! What a great way to let people feel safe about allowing someone in our house!My father in law was so impressed he's gonna call and set up an appointment!!Thank you so very much Lyerla so glad to do business with you!!Sjana Stephens

I had walker out to replace 2 systems. Excellent job. Installers were very good.Finished in less time than i expected. They might be slighty higher priced but worth every penny!

Brad is very professional. He works quickly, communicates extremely well with customers, and does great work. Plus I like the fact that Brad is a Marine veteran. (He saw the Marine Corps sticker on my car and mentioned it.) I like supporting businesses that hire military veterans. Blane also did a great job. Great team, professional service.

I had a complete HVAC system replaced in January, system was spec'd out by Daniel and Trey. We have had nothing but problems since install from not heating, to system configuration issues, and now not cooling. Technicians have been out more than a dozen times, still have a very expensive fan that moves warm air around the house during the summer heat. Not to mention our electric bill going over $400 to keep our house around 80 degrees. I have been battling these problems for 8 months now, and continue to get the run around every time I call, or when a technician comes out to the house.
Now 1 month later, and still no resolution to our problems. I keep being told that this manager or that manager will call me, and the calls never come. This has been a nightmare experience.

My air went out two days ago. Called Walker and they quickly scheduled a visit. Assessed the issue and fixed it. Now I’m back to chilling in this Texas heat

Kevin Mynatt came to our home and seemed very knowledgeable and on point. He made quick work and We have high hope of the problem being resolved!

Great communication and follow up. I called this morning and was told between 8a and noon. Around 11 the office called me back and said a tech was in the area if I was ready. I confirmed and the technician showed up about 10 minutes later. He asked questions regarding what was happening. He checked the thermostat, HVAC unit upstairs and the outside compressor unit. He found the problem, repaired it and returned to verify the system was working. Very efficient. I will use them again in the future.

For starters thank you Walker air to your service technician. Technician arrived in the time frame agreed upon. Friendly, inviting, informative professional. I would highly recommend there service!

I went to their office at closing time, and they were gracious enough to look up our old contract with metro air. They set us up for the next morning and had our air running by 9:30. If you are looking for an ac, plumbing, or electrical I would recommend them

The technician, Alfonso, was polite and efficient and seemed competent. He made the necessary repair and cleaned the outside unit in about 30 minutes. Very pleased.

A new thermostat was installed to replace a malfunctioning one. The service technician examined every component and electrical connection in the main heat pump. Initially, he seemed to believe that I didn’t understand how the thermostat functioned, and drew a diagram illustrating the difference between the “desired temperature” and the “actual temperature.” Eventually, he found an error code that identified the problem as the thermostat and installed a new one. This repair could have been done sooner if the technician had listened more carefully to my explanation of how the thermostat was failing to function, and not assumed a certain level of ignorance on my part. The new part was still under warranty and the only charge was for the diagnostic call.

The technician diagnosed the problem with my AC and recommended that the 25 year unit be replace. They were able to install a complete new system in one day. The technicians were very friendly and answered all my questions. Brent, Chris, & Joey were the crew that did an excellent job!!

The service men were very respectful and arrived on time. Double checked with me to make sure that I didn’t have any questions and gave me the information I needed for future maintenance.

They made sure I understand what was going on and how to be fixed. Thank you

My tech was very friendly and businesslike. I so appreciate all of you giving me a higher priority because of my health issues and no air. I will continue to use you all for my needs. My tech told me when he left that it was an honor to meet and know me. I was very humbled.

Greats service, amazing knowledge gave me the honest truth on what I’m looking at and buying in to the 2 year Gold Star Maintenance Plan.. for my home! Definitely a must have business contact!

Awesome service.. HERBERT is my favorite technician. Thanks Boss Man!!!

This is a company that employs veterans and helps veteran families!!! We had a water leak days before leaving on vacation. They were able to come out the same day we called. They diagnosed the specific problem. Financing took minutes to apply online, and they booked our service for the next afternoon! They also left us with cold water until they could return. They were on time, the installation took a few hours, and we where back on track. They were so professional and interacted with the kids and our pets. Thank you gentlemen! We moved to the area about a year ago and we were blown away by the customer service of this company. We will continue to be lifelong customers, Semper Fi!

I have used them several times but I have always been pleased. A different technician, Ian, went above and beyond what I expected. Very knowledgeable and straightforward about the work required and the price.

We had a water leak and they were able to come out that day and diagnose the specific problem and help us get it fixed the next day! He explained things in terms I could understand and was so polite and professional. Thank you guys! We are greatly appreciative of your education and experience!!

Ian came out and quoted me for a full system replacement after being without AC for 3.5 days. He was thorough & fair. I didn't feel like it was just a sales pitch like I did with the other companies that had come out. He had me on the schedule the very next day. The crew was out early & spent all day getting my new system installed. They worked hard in a very hot house & attic that is upstairs! They got me up & running & I am now in a comfortable, cooled home! I am very pleased from start to finish. I will use Walker Air-Plumbing-Electric for all my needs!

Upatairs AC not cooling. Overcharged with freon and subsequently metering device failed. Also later found issue with contact relay and thermostat wiring failing. Eric, Henry and crew were courteous and professional and kept me advise of progress. Will continue to use Walker.

Just had Chris and helper nick upgrading some plumbing. Chris was very knowledgeable and got my house upgraded in an hour and a half. I now have new outside faucets and he tied into existing copper lines professionally. Great service and a fair price. 5 stars

Michael and his co-worker were amazing. Legit 6 out of 5 stars. The drain works great and is fixed. I was in a work meeting and they were respectful with noise levels. AND they cleaned the sink afterwards. I couldn't recommend them enough

I have used this company twice now in just 3 months time. They installed a complete new HVAC System the first time and recently replaced my water heater. I couldn't be happier with both of these installations! Very professional, vigilant, and zeroed in on both projects. Communication was excellent from time scheduled to completion. I highly recommend Paschal! Thank You for your hard and efficient work.

100 year old moms a/c quit over weekend. Got to her place as quickly as they good given their backlog. Fixed problem quickly at reasonable cost.

Juan was great and I appreciate you getting to me so quickly!

Mr. Fernandez was very professional. He answered my questions.

Brad Gwinn is the Master Plumber Paschal sent out to fix an issue I’ve had in the house for awhile.

I thought I could do it myself but I was kidding myself. I needed a professional like Brad to accurately diagnose the problem & permanently fix it for me.

Brad & his assistant were very professional & thorough. I’d use them again for any plumbing problem in the future without hesitation.

Thank you,
Craig Cannon

The guys called the morning of to let us know they were on there way. Showed up early didn't make us wait all day especially since It was a weekend! They stayed busy. They took pictures of everything they had done under the house to make sure we new what was going on underneath. They were always keeping us informed.It has been very hard finding anyone to do this plumbing under the house and we couldn't be happier. We will definitely use Paschal again and I highly recommend Paschal!

I called Paschal on a Saturday morning hoping I would have someone come out by Monday. They were at my front door within an hour and a half. They completed the job before noon. They were courteous and professional. They checked their own work and double checked it. They recommended work to be done but we’re not pushy at all. Well done!!

Great company. They are very professional and courteous. Gave us a good quote.

Corey and ALL at Paschal/GTS have gone above and beyond to expertly guide and support me through a complicated process of repair to our home. Their care and concern was exceptional and I cannot recommend them highly enough.

Great service all around.

Billy was very knowledgeable and thorough. I appreciate that he was able explain things to me in terms that I could understand.

Henry and Eric were able to trouble shoot an issue the same day when the others couldn’t. They explained in detail what they were doing. They were very professional and most importantly my ac condenser works again. Thank you!

Technician was friendly and knowledgeable. Worked hard to fix our issue and even though more work is needed all communication has been honest and timely. Looking forward to having our AC in good working order soon and couldn't be happier with the service thus far. I will update my review upon completion of the project.

The service technician was prompt, knowledgeable, courteous, and completed the repairs quickly.

On time. Right to the job. Well done!

Inspected our unit and gave us tips for keeping it working optimally. Arrived at the appointed time. Very knowledgeable and very helpful! We will definitely be putting this business in our contacts for any future needs.

Austin was very polite and professional when he replaced a water pressure valve. He explained what he was doing so I could understand.
Thank you!

Waiting to be installed

We used this company after our prior company was booked due to recent heat waves. I couldn't have been happier.Great service by Dominic and Eric. They were quick, and explained not only the issue, but maintenance tips. Highly recommend.

Randy was prompt and right to business, very courteous and diagnosed the problem quickly, was very helpful and got me set up for repairs the next day!!

We’ve had maintenance, repair and have had quotes for upgrades. Kevin, Bobby and Daryl have all been so professional, competent and very friendly. We whole heartedly recommend Paschal Air Plumbing and Electric!

Billy from Walker was very professional and knowledgeable. At the same time, he communicated well on his diagnosis and explained it in a very simple way which enabled me to make a quick decision on the repair job. The problem got fixed in the first go with Walker when another AC repair company I was using earlier had been struggling with the issue for over a year. Thanks Billy / Walker. Highly recommend for HVAC work.

Excellent service today at my rental. Came on schedule and took care of my unit.

My service technician Herbert is truly an asset to his company. He was totally professional, he explained what he was doing and treated me with the ultimate respect.

Our technician, Zachary, was knowledgeable, quick and thorough. He made practical suggestions for maintaining our AC system. Would use this business again.

Walker air conditioning is A 5 star company. I received some of the best customer service I have had in along time. Skylar sent me email that Dominick was on the way. He arrived went straight to work to my air back on. I really appreciate your service and will let everyone I know about your great service and work.

Very professional Luis an Eli did excellent job! Everything was installed in a timely manner, made corrections to things just because it wasnt right the first time! Cleaned up, leveled AC unit!! Great work. Highly recommend

The technician showed up on time and performed the necessary services very quickly. He was professional and informative and I would definitely recommend them.

Pascal has amazing reviews and ratings for a reason; they really are a 5 star business. I was incredibly impressed by how quickly they responded to my call and were able to send over a technician to do an estimate for our water heater and HVAC replacement within a few days. Daniel Minton was our technician for the estimate and he was so professional - he explained everything in a way that was clear and understandable. He prepared the quotes on site and I was able to ok proceeding with ordering the needed equipment for the replacement. I was even more impressed when they were able to come the same day to replace our water heater! Our HVAC installation will be next week and based on the excellent job done by the water heater team, I expect nothing but excellent service.

Mr. Mota was prompt, courteous, highly competent, and exceptionally communicative.

Our A/C was out and they were prompt and had it fixed in no time.

Sammie was very helpful from the minute he arrived. He explained what he was doing each step of the way. We thought our unit had gone out but he solved the issue in less than an hour. He was very friendly and personable.

Very good

Zach was very nice young man, very professional and well spoken. He took his time inspecting my HVAC and did not rush through. Zach also took time to explain and walk me through the process of checking the unit and the reasons why.

Plumbing . Helpful in explaining the best thing that we will need to do to prevent anymore water leaks.

I tried for three months to get a local plumber and a well known plumbing company to fix my problem. All I got were appointments not kept. I called Paschal and they set a time they would come. The plumber saw what the problem was ordered the part and in less than two weeks it was fixed.

Corey was very helpful and the company is great to use!

Thank you!!!!!! I appreciate it so much.

Matt came to our home within 24 hours of our SOS that ac wasn’t working. Sadly he couldn’t fix the problem but he was professional and trade-knowledgeable. Offered us options. Walker and MES companies merged last year to make an impressive duo. We’ve used MES for years and have always been pleased.

My A/C went out late at night. Walker Air came through. Allen Tuell was very helpful! He was quickly able to restore my air conditioning the next morning while giving me options for repair and replacement. I highly recommend this business, for emergency repairs especially!

Two guys spent a whole day in 100 degree heat installing our new HVAC dual fuel system! Tireless and steady , all cleaned up and running quieter and much more energy efficient ! Thank You!

While observing Dominick Starnes’ skill set during a sweltering hot late afternoon service call on Sunday, I am confident Walker Air customers are in the best of hands for many years. KUDOS as well to Skylar for updates on the status of my work order request. No doubt, Walker Air has raised the bar to platinum standards - your combined efforts to provide needed services 24/7 are very much appreciated. This first time experience for me couldn’t have been better and surely won’t be the last! Sending best wishes for continued success ~ Darlene Myatt

Today Mr. Jerry arrived to fix my system. Since Tuesday, my HAVAC has been down. Despite the fact that my thermostat indicated 111 degrees, he took his time and destroyed a few hornet nests.Needed a brand new motor. Good news he had one. I'm thankful

Corey was the technician that was very professional and quickly diagnosed the problem. Very happy with their service and highly recommend.

Very professional. Very affordable.

I was amazed today when the technician arrived within a couple hours of my call to fix my unit! I understood it might be “a minute” maybe even the next day before they could get to me as my unit was working but just not cooling to my setting. I assumed AND appreciated that they had to prioritize customers without ANY cool air in this 105 degree heat wave!! Not only did they overdeliver on responsiveness but the technician, Anthony was clearly experienced and diagnosed my problem immediately putting my immediate fears at ease!! I discovered that he even teaches HVAC at the local college which made me feel even more secure in his diagnosis. Thanks to Anthony and the rest of the office team for helping us stay cool today!!!

The professionalism of Nathan is so awesome! He also explains things where we can understand easily! Promptness and just overall amazing!!

My A/C unit went out last night. Matthew came this afternoon to troubleshoot my system. Since my unit is 22 years old, the “bandaid” fix was not a good idea and probably would not have worked. Matthew gave me an estimate of work necessary to replace my old unit, both inside and out, with a 10-year warranty. He set me up with financing and an installation date of this Monday. He also offered window units that we could borrow. I’m very pleased with Matthew as well as his company, Walker A/C & Plumbing.

Thanks Corey for getting us back up and running!!

PreciseAt the pointNo wasting timeVery good

Cory was here and saved the day. Awesome Quick service!

Zach was friendly and professional.He tried to help but had to refer me to a different division in the company.

Eric was very personable and very professional! He deserves a raise!😊

Billy was very professional. He explained everything in detail to me. I would definitely hire them again.

Corey fixed our AC unit and did a great job! He was prompt and professional. I would definitely recommend and use him again.

Jose was absolutely THE BEST!! Very knowledgeable, kind, and courteous. I would like to request him each time!

Brad was very nice and knew what he was doing. He gave great information and finished the job in a very timely manner.

I highly recommend them! 💯 percent!! I have a 38 year old log cabin that my parents built when I was 5. Never has had central heat and air. I called these guys , they came out gave me a estimate, I said get it done. And I am here to tell ya they are absolutely perfect in everything!! I have never seen somebody that is so clean and neat as these guys! Absolutely professional all the way around! No mess, no hassle, very, very clean!! And done everything the way I asked. And my house is very custom, not your run of the mill house. We are very pleased! I highly recommend them to everyone!!

They just finished with a custom install on mine and my husband’s log home. I couldn’t be more pleased with the professionalism and care they showed us! We are beyond satisfied. We would highly recommend them!!

As always, Paschal takes good care of us. Robert was friendly, speedy, & informative!

Luis came and worked on my air conditioner system and thermostat. He did an outstanding job. He listened to my questions and worked very hard to check my air conditioner. All Paschal employees I dealt with were extremely courteous and friendly. I bought the extended air conditioner warranty and plumbing warranty because of the excellent service. I highly recommend Paschal Air, Plumbing and Electric.

Had an emergency plumbing issue and Matt Jolly saved the day! He arrived quickly and had everything under control in no time. Rates were reasonable and folks on the phone couldn't have been nicer! Walker is now in my contacts as the preferred plumber.

Samier, was great. Very professional, respectful and diagnosed the issue immediately. You can make him our permanent technician for future AC issues or check-ups. Ken Kelly Fort Worth, Texas

Billy was absolutely AMAZING!!! He didn't try to oversell me on anything. I got a te t 30 min prior to let me know he was on the way so I wasn't waiting around for hours. He was open and honest about what the problem was and what my options were. Will definitely use them in the future when needed!!! I promise you won't regret using them ither!

The service was quick and professional as well as friendly

Always a very good and professional experience.

Benjamin did an excellent job during our maintenance check on the AC. He worked quickly and quietly to service both the outside unit and the one in the attic. He also took time to answer questions that came we had regarding our heating system from last winter. There were a couple of issues that came up about the maintenance plan we had already paid for, and he contacted the main office to resolve them before he left. We will definitely ask for Benjamin for any future services.

The repairmen I had was very professional and knowledgeable. He told me what was wrong and now we are going to be able to get a new unit just as soon as we get the paperwork so we can turn it in to our insurance. I appreciate the efficiency he had and being on time. I wish more repair men were like him and he was friendly yet professional at the same time. Thank you

Jonathan did a systems check and found one of our units needed coolant. He was able to add the coolant and reset the unit. Problem solved before it was a real problem.

Gentlemen was polite, friendly, professional and very knowledgeable.

Cory was great and explained everything well. I highly recommend this company!

Wonderful and very polite and professional

Jamarcus was my Tech. He was professional, friendly, and knowledgeable. Thank you Jamarcus..

I will update at a later time if I decide to go with him for service but they were very professional they came out and diagnosed by air condition problem. What I liked about them so far is they told me the price it would be for a diagnostic where other companies have tripled the price for a diagnostic fee which is not right!

2022: Billy V. was very helpful and knowledgeable. My parts were covered under warranty and he explained the cost difference if I wanted it fixed the same day with parts he had or the cost if I waited. He said it would take a few days for the part to arrive. I chose to wait, and to my surprise, they had the part and he arrived the next day to fix it. He was fast and very professional.2021: Buddy was very professional and fixed the problem that needed fixing. He fixed it correctly instead of trying to take the easy way out and glue it.

Corey did a great job!

Corey Montgomery was the technician that came out today on a Saturday and was very efficient in determining our issue with the AC unit.

Great service!

They handle all my needs small and large

Brad was great ! Very knowledgeable and didn’t overcharge me! I would call them again and recommend them to friends!!!

Diagnostics on a/c unit. So professional and courteous. Very knowledgeable, answered all questions. Extremely satisfied.

The tech was great! Very professional and helped out a lot. I’d give five stars but they said early morning and no one showed up until around 1230. I got a text when the worker was on the way. Again, great experience with the tech. Just wish I hadn’t have wasted my morning waiting.

The technician Jose took his time to explain what was wrong, options for repair, and his recommendations. I never felt rushed into purchasing parts. And our A/C is back to working!

Great response and communication. Able to diagnose HVAC problem and provide viable solution.

Good service

Found and taken care of the problem. Simeon Miller the tech was great on finding and fixing the problem.

Called and they said it was going to be tomorrow. Got off the phone and twenty minutes later they called and got my address and was on their way. Super nice people and knew what they were doing. Thanks guys

They were on time got the job done and great customer service all around thank you Walker!

Great service by Kevin. Explained everything. He was courteous and efficient in his work.

The guys were very friendly and knew what they were doing. Will use your service again

Always very nice and professional!!!

I can't say enough great things about this company! We've used them twice because our new A/C system, unfortunately, has needed a few repairs. We've loved the customer service, they're so quick to send a technician out. We've dealt with 3 separate techs and they were ALL really great, quick, knew what they were doing - and one was even very mindful of my sleeping baby.

Yubenal was was great. He came over made sure my newly installed a/c was running the way it should. Thank you guys

Did troubleshooting on a problem I was having. And when everything checked Jorge helped me save money on my AC.

Jamarcus was professional and patient. He was able to find a solution fairly quickly and was willing to work with us to make sure we found a solution we were happy with.

Eric was FANTASTIC!!!!!! He got my ac up and running on the first 100 degree day. Very professional and explained everything that was wrong with system.

Billy Diaz was very professional and informative, helping me learn how my system worked, as well as what the issues were and different ways to address. This led me to be able to make an informed decision about how to address the issue and Billy performed the repair with exemplary results. Will use again when needed.

Cory was my service guy and he did great!